I have one exchange account set to sync calendar and email. The Exchange process itself only uses around 7% of battery according to the battery graph. The 'awake' line under the graph has some solid areas accompanied by a corresponding steep drop on the battery curve.
Using GSam battery monitor to show which app had the most Time held awake shows Exchange over 5hrs.
I tried changing from Push email to every 10 minutes but it hasn't helped.
I also tried deleting the account, clearing cache and data from the exchange app and recreating the account.
Has anyone solved this issue?
I have not solved it but have the same problem. Galaxy S3. I need Exchange Sync, it finally got me to stop missing BlackBerry
Charging twice a day still stinks. Do other Android phones have this constant awake issue when running Exchange? Is the issue specific to ICS?
Hi, never experienced this on my S3, but did on my S1. A few things to try:
- Push can actually be more battery friendly
- Disable Calendar sync, if that cures it, try deleting all recurring appointments, starting with the oldest ones. Bad recurring appointments are known to send the sync process in a loop.
- Wrong login credentials keep the phone awake, even when sync is set to never!
I use Enhanced Email, in which security can be overided ( no server forcing a lock on the phone). I have read that security policies from the ecchange server can cause problems too.
Sent from my GT-I9300 using xda app-developers app
Yep same problem here too, anyone?
I'll try turning off calendar sync. I turned off push but that made no difference, as you suspected. I use touchdown for email, task, and calendar and also use device exchange sync for calendar (the latter so Calendar Snooze will work with appointments). I can probably get by syncing calendar manually but not using is not an option since calendar is more important than calls and email for me.
Will report back with findings.
techphets said:
I'll try turning off calendar sync. I turned off push but that made no difference, as you suspected. I use touchdown for email, task, and calendar and also use device exchange sync for calendar (the latter so Calendar Snooze will work with appointments). I can probably get by syncing calendar manually but not using is not an option since calendar is more important than calls and email for me.
Will report back with findings.
Click to expand...
Click to collapse
Hi techphets
Just wondering if you managed to fix this issue??
Ive also spent hours and hours trolling around trying to find a fix for this, but with no success any thoughts?? I have the galaxy s2 (not rooted, ics 4.0.3) so its definitely not just your S3, its more widespread. ICS? or the email app??
Cheers
i never use any stock apps especially when it connects to the networks and syncs so i just uninstall it to make sure that it doesn't consume battery life
Thanks. However when I log in to outlook online on my phone, the emails that appear are months old so it doesn't sync online. The only way to see new emails it to use the app (so I've found so far anyway)
Sent from my GT-I9100 using xda app-developers app
Related
Hi, I have 3 exchange accounts set up on my SGS2, two hotmail-based and one for my university. I did have all 3 accounts using push but notice an absolutely massive drain on my battery, phone is kept awake even when idle, the same is true when any two accounts are on push and one is manual.
However when just one account is set up to sync on push and the others on manual then battery use is negligible.
Anyone experiencing similar results or figured out a workaround?
The email app is based on Seven mail, used to use the beta version on my HTC Desire before and had the same 3 accounts on push and worked perfectly, I've tried to install that app but it recognises the existing app and asks to replace it.. which I don't really want to do.
... whole day I wonder what happen with this phone and how come he stays awake the whole day. And this post reminded me how i added an additional account to the mail client just last night .... Any suggestions (except delete account)
PS: Ok, odd thing. Just removed digital clock from widgets, charged the battery fully and the phone isn't awake for 2 hours now ...
Don't quite understand, are you using the Seven app? Or adding the Accounts in through the integrated email client?
Also Hotmail is not an 'Exchange' account, it's just POP3 (or premium pop, whatever Samsung call it...)
I assume you mean the stock samsung email app?
I was having issues with this keeping the phone awake and I didn't even use the bloody thing, it is now in the freezer and out won't be coming out anytime soon.
Sent From My Fingers To Your Face.....
I find the vanilla email app a good bit better.
In VRTweaks on VillainROM 1.4
No waking on push exchange syncing
viva.fidel said:
Hi, I have 3 exchange accounts set up on my SGS2, two hotmail-based and one for my university. I did have all 3 accounts using push but notice an absolutely massive drain on my battery, phone is kept awake even when idle, the same is true when any two accounts are on push and one is manual.
However when just one account is set up to sync on push and the others on manual then battery use is negligible.
Anyone experiencing similar results or figured out a workaround?
The email app is based on Seven mail, used to use the beta version on my HTC Desire before and had the same 3 accounts on push and worked perfectly, I've tried to install that app but it recognises the existing app and asks to replace it.. which I don't really want to do.
Click to expand...
Click to collapse
i only have one exchange account, and the Email app is at the top of the battery use list... keep awake @ 1hr when i left the phone idle overnight
Micksta said:
Don't quite understand, are you using the Seven app? Or adding the Accounts in through the integrated email client?
Also Hotmail is not an 'Exchange' account, it's just POP3 (or premium pop, whatever Samsung call it...)
Click to expand...
Click to collapse
false m.hotmail.com
What'll drain more battery, the Samsung e-mail app on push 24/7 (with a single Gmail account), or the Gmail app with sync?
only one way to really find out since every ones phone behaves differently, try each one over two or three days.see how each one goes.
If you use the email app and set sync to just a few hours instead of a few minutes you may find that it uses less juice than gmail (you can also set gmail to sync less often)
If you choose to use one rather than the other don't forget to freeze the other app as they are system apps and will continue to run in background even if they are unconfigured
swatsbiz said:
If you use the email app and set sync to just a few hours instead of a few minutes you may find that it uses less juice than gmail (you can also set gmail to sync less often)
If you choose to use one rather than the other don't forget to freeze the other app as they are system apps and will continue to run in background even if they are unconfigured
Click to expand...
Click to collapse
How do you change gmail to sync less often?
Thanks
The drain is not that bad, I always have mine on normal sync and drain is expected but not as bad it it seems using Gmail app.
I use Exchange on the Samsung App and that drains battery as there's a bug in the source code but not sure how that affects POP3/Imap.
It's a smartphone at the end of the day just enjoy it and charge nightly
Email App Error
Hi,
I am facing an error with my email app. Since i upgraed t GB 2.3.6 the app wont mark messages as read as soon as it is read. If i open the gmail app and mark a mail as read, then after a few minutes the email app also marks it as read, else stays as unread. Any help or suggestions appreciated. Thanks in Advance.
I have searched all over XDA and the web for some solution for the Exchange Services wakelock... and the conclusion that I have reached is that there is no solution yet?
It doesn't seem to be a S2 problem but a core Android 4.0 problem because I saw some reports that even on 4.0.4 the problem is still present.
Is my conclusion correct?
Currently my phone spends between 10-25% of the time in wakelock which drains the battery faster than GB.
I have tried push mail, periodic syncs, manual sync and I still have wakelocks.
I'm having this same problem. would be great to know if anyone has figured out how fix it without having to turn off push email
This bug has turned my device into expensive pocket warmer! Some days my battery is gone by mid afternoon. Does anyone know a solution or if Google are working on a fix?
Try removing your accounts, clearing the data for the Exchange services and Email apps, and then re-adding your accounts back again.
Chris.
Is it only happening for hotmail accounts?
I found removing the account and then reinstating it but NOT using exchange activesync settings fixed it for me. I let it set up the account itself and I still get push email. I think where hotmail is concerned the problem occurs when polling m.hotmail.com, whereas it works fine if its just using hotmail.com
Sent from my GT-I9100 using XDA
Have you reduced a frequency for when email is to search for new emails? Reduce it to say every hour unless shorter time is required.
Chris.
Sent from my GT-I9100 using XDA
Coming from iPhone, using gmail sync exchange (setting up gmail as exchange server), used with 2 gmail accounts, everything got pushed properly, instantly, etc... contacts, emails, calendar and bookmarks.
Moved to Samsung Galaxy S3 on T-mobile USA.
Tried the gmail app... this worked, but the interface was terrible. Forces you to scroll left and right to read email - I can't understand that. Why not "FIT TO SCREEN WIDTH" option? Panning around an email just seems silly to me - sorry. All email is fit to width on the iphone and so I'm spoiled to that.
Tried the "email" app that came stock on the GS3... Not much different from the gmail app. with the exception I can see "ALL INBOXES" which is also the way I want it.
Then I found K-9 Mail, which has a format to screen size (fit to width) YAY... formats the emails correctly... YAY!!! But has some kind of a network issue... EATS data ALL DAY LONG. And with eating the data, the battery just gets drained like a bath tub.
No matter how the phone is connected to data, beit wifi or mobile network - there is constant data traffic. I checked using network manager, and finally after sorting by active data connection, and trial and error I figured out it was K9. If I go to settings, background sync has a few options, but the only 1 of the 4 that STOPS the massive data eating is when I set it to NEVER which obviously STOPS emails from coming in.
Surely this can't be right... what am I doing wrong?
Is there an email app that will get GMAIL PUSH EMAIL from 2 accounts without eating data and battery? and also format the incoming emails to FIT TO SCREEN WIDTH...?????????????
Does anyone have any news on this subject?
Push email was available on the native S2 email client.
I vote for native apps first.
Sent from my GT-I9300 using xda app-developers app
Hey all,
I got the Tmobile version of the S6 Edge yesterday and the battery life seemed pretty decent as long as wifi was off - at least until I added my email accounts to my phone.
I've noticed that the Email Sync is taking up a ton of battery on my phone - according to the battery usage meter Email Sync is using 19% with the next highest being the screen at 3%! Its only been on for 5 hours and its already at 42%.
I did add a lot of accounts - 7 total all either exchange or microsoft live/outlook accounts and all setup to download a months worth of emails and push new emails as they arrive. However, with every other phone I've used this hasn't been an issue (two most recent were a Nexus 5 and an LG G3).
Is anyone else having abnormally high battery drain from Email Sync using the native email client? And if so, how did you go about fixing it?
Deusx Machina said:
Hey all,
I got the Tmobile version of the S6 Edge yesterday and the battery life seemed pretty decent as long as wifi was off - at least until I added my email accounts to my phone.
I've noticed that the Email Sync is taking up a ton of battery on my phone - according to the battery usage meter Email Sync is using 19% with the next highest being the screen at 3%! Its only been on for 5 hours and its already at 42%.
I did add a lot of accounts - 7 total all either exchange or microsoft live/outlook accounts and all setup to download a months worth of emails and push new emails as they arrive. However, with every other phone I've used this hasn't been an issue (two most recent were a Nexus 5 and an LG G3).
Is anyone else having abnormally high battery drain from Email Sync using the native email client? And if so, how did you go about fixing it?
Click to expand...
Click to collapse
I am having the exact same issue with only 3 accounts- looking for solutions...
This is the main issue I'm having. It was draining 5-10% an hour while not in use due to email sync. I have one email set up for that. I have it set to manual sync now and I'm only losing 1% an hour while not in use. I have the Volte option and Wifi options turned on (but not wifi itself) with no draining issues like other people.
I had the same drain. So I downloaded another email app and been using that instead.
Same issue here, abandoned it for another app, Waiting for a solution.
Did the same honestly - using mailwise right now but it isn't as full-featured as the native Samsung one. What is everyone else using?
Does the high email battery usuage cause Google Service battery drain for anyone else? I browse Reddit for about 30-50 mins each night before going to bed and it usually drops 10-15% but when I wake up, Screen is never on the top of battery usage. It's usually Google Services followed by email, and other stuff. VoLTE and Wifi scanning/calling is turned off for me and I leave location off until I need it so does anyone have any idea?
aaronc_98 said:
I am having the exact same issue with only 3 accounts- looking for solutions...
Click to expand...
Click to collapse
I have 3 accounts as well and email is draining my battery
Are you people talking bout the Gmail app also or just Email app? If you guys add those accounts to Gmail app does it do the same thing?
I am using the Gmail app for Gmail and the Samsung app for MSN and Exchange ActiveSync for work I have since removed the Samsung accounts and installed CloudMagic and I'm going to see how that works
I too have The same problem since yesterday. And I only use one account.. so a solution would be welcome.
Edit: I use the email app not the Gmail.
Sent from my SM-G920F using XDA Free mobile app
Last night I moved my exchange active sync account and my msn account to cloud magic, left my gmail account in the gmail app and deleted the accounts from the samsung mail app and after a little over 3 hours I still have 95% battery life. Very happy with these results so far.
Deusx Machina said:
Hey all,
I got the Tmobile version of the S6 Edge yesterday and the battery life seemed pretty decent as long as wifi was off - at least until I added my email accounts to my phone.
I've noticed that the Email Sync is taking up a ton of battery on my phone - according to the battery usage meter Email Sync is using 19% with the next highest being the screen at 3%! Its only been on for 5 hours and its already at 42%.
I did add a lot of accounts - 7 total all either exchange or microsoft live/outlook accounts and all setup to download a months worth of emails and push new emails as they arrive. However, with every other phone I've used this hasn't been an issue (two most recent were a Nexus 5 and an LG G3).
Is anyone else having abnormally high battery drain from Email Sync using the native email client? And if so, how did you go about fixing it?
Click to expand...
Click to collapse
Had the same problem I am on day 3 with my edge. Think I have found a solution, I have the stock app running with 4 mail accounts 3 gmail and one outlook. I have used the stock app because i like the interface. I also use Gmail with the same 4 mail accounts as when the push to my Moto 360 i can reply only using the Gmail app. I have also 1 gmail running in the inbox app.
The samsung app was using by far the most system resources and battery.
This is what i tried, mail pushes ok, and the email not showing in the battery use list.
Go into the email app then more top right. Go to settings, click on an account, scroll to sync schedule and press, set sync schedule to auto (when received) in top field. Turn off peak schedule green switch to disable. Back out and repeat with other accounts mail will now push to phone. if you want to sync a month or so back do that first until you have mail on device then follow the above steps. Seems to work fine. Without the above steps the mail app would eventually calm down after caching all previous mail. Gmail etc caches in the cloud whereas the samsung app needs to retrieve it.
me too
Just wanted to add that I also have ridiculous battery drain from emailsync. I have only one exchange email attached to the email app and it has kept my cell radio on almost constantly today. I just removed my exchange account and I'll report back if this changes my battery life. Turning mail to push instead of syncing did not appear to fix anything.
Sorry, can't post images because I'm "new" and have only been here 7 years or something.
imgur dot com/odxIxuv
Imgur dot com/nmJNdr0
Emailsync is the problem
Hi
Same problem here with emailsync killing my battery.
Tried the solution suggested, disabled Sync schedule and made sure
Sync was set to push (auto when recieved) and the results are the same.
Emailsync is using 60% battery consumption.
Need a resolution quickly, otherwise will take the phone back.
N
Same here. Ditched the stock email app and installed Type Mail(formerly Blue Mail) so will see how it goes.
Although the stock email app is ok, Type Mail is by far the best I've used. And I've tried them all!!
Hi all as far back as I can remember the email app always used a lot more battery than Gmail . For the last 6 years I have used Google to collect and emulate the other accounts.
On my galaxy s2 it meant the battery difference was between 6 hours use on email and over 12 hours using Gmail I am guessing it's not changed over the years.
set email sync to 2 hours
i have the same problem.
battery drains in 6-8 hours max and device becomes hot.
looking at the battery usage, the email sync service is keeping the device awake all the type.
it means it's never sleeping.
i'll try two things:
1- disable email sync push or auto service and set it scheduled (every 2 hours or any other parameter)
that seems working for the last 30 minutes. device is cool now and i only lost 1% even using whatsapp. will try it for longer period.
2- if this doesn't work, i'll move exchange active sync to the Gmail app. there is an app on apkmirror that allows you to do so or use a third party email service like cloud magic.
fingers crossed...
switched to Type Mail, so far so good right now.
update
switched to Typemail and battery is at 84% at 11:30am, huge difference. (ONE DRAWBACK - cant sync Exchange Calendar, when i do add my business email account, Emailsync still goes nuts even with emails disabled and calendar ON sync.)
Emailsync was killing it, at the end of most days, phone would be dead at 4pm. Im a heavy user of phone, sms, and email, 3 core features that shouldnt be draining the battery that much.
So until an update is out, STAY THE AWAY FROM NATIVE EMAIL APP. Its a battery killer, and you will not get your utilisation out of your Edge.
Anyone else find any other solutions to this issue with Emailsync???
N