today i checked my s3, i found this the paint of my inside screen "back" key peeling off near the border inside the gorilla glass, its really faint but if u look close u can see it, i heard samsung have problem with the blue version but my gs3 is only 2 weeks old, never feel, so far only thing it could get there is a raindrop.
anyone else here experience something similar? was trying to get picture but its really thin hard to notice.
i dont think warranty will cover it, especially since i root it, and its perfectly working phone. sadly in a year when i can sell it probably going to lose more paint.
I feel your pain bro imperfections bug the hell out a me because once you notice it your always looking at it , I've had no issues with my pebble blue beast yet but this is my second one in 2 weeks the first one I messed up flashing modems anyway phone the store and tell them there's a problem with your phone when trying to answer calls that's what I did ten days after buying mine , and see if they will exchange it , if yes just wipe binary factory reset and take that ***** back , at the end of the day its a £500 pound smartphone if your not happy you should be able to return or exchange it , I'd go to the shop and make them exchange it or else : ) good luck don't waste time
Sent from my GT-I9300 using xda premium
jgalvez21 said:
today i checked my s3, i found this the paint of my inside screen "back" key peeling off near the border inside the gorilla glass, its really faint but if u look close u can see it, i heard samsung have problem with the blue version but my gs3 is only 2 weeks old, never feel, so far only thing it could get there is a raindrop.
anyone else here experience something similar? was trying to get picture but its really thin hard to notice.
i dont think warranty will cover it, especially since i root it, and its perfectly working phone. sadly in a year when i can sell it probably going to lose more paint.
Click to expand...
Click to collapse
Do you have a screen protector? I have the pebble blue with a screen protector and haven't noticed anything.
mattn95 said:
Do you have a screen protector? I have the pebble blue with a screen protector and haven't noticed anything.
Click to expand...
Click to collapse
no, but the peeling was inside the screen and it looks really over the thin border... i have only 2 weeks with the phone.
i got it on contract on claro, and i doubt they going to exchange it over something so small as paint :/
i looked in AT&T gs3 forums and pretty similar to the border chrome peeling off issue :/, like my n82 eventually it all wear off with time.
The only reason there were launch delays for the SGS3 were because of the pebble blue version even though they are made of the same material you can look closely that they have a difference with the white version in the feel of your palm. Manufacturer's are having a crisis in the pebble blue department that's why I took the white one instead.
jgalvez21 said:
no, but the peeling was inside the screen and it looks really over the thin border... i have only 2 weeks with the phone.
i got it on contract on claro, and i doubt they going to exchange it over something so small as paint :/
i looked in AT&T gs3 forums and pretty similar to the border chrome peeling off issue :/, like my n82 eventually it all wear off with time.
Click to expand...
Click to collapse
Just unroot/triangle away and return to store. Its worth a try.
I'm using a TPU case with screen protector since day 1 as always. No problem.
Okay I can't say that I own a s3 but with Samsung phones in general I can tell you this. My Samsung impression(dinosaur) had the same problem. After awhile the paint was coming off chipping and all that. Its just what Samsung uses I suppose just had to put my two sense in
Sent from my Inspire 4G using xda premium
as I post on the other threat
My top left hand corner stainless steel paint peel off. my phone in the protective case first day! I don't even till I was shopping for extra case, remove it and there it is black color!
Do you guys think they exchange another one for me?
Can we see some images?
No case/protector here since day 1. Phone is about a month and half old. As good as new, no paint peel, no scratch/crack on its own.
would be hard to get a picture, its really small but its pretty much blue paint peeling from the lighter blue border, it looks black below. its really faint,i dont touch it so it doesnt remove more paint
i going to ask tomorow but i doubt it, they gotta replace it.
if not, i guess i will have to order online a protector. but even n82 took a while for the paint to peel, this took 2 weeks.
I have been using mine with no protection at all for a few weeks now and have not had any issues- blue s3
Sent from my GT-I9300 using Tapatalk 2
Related
I've been a (very) proud 3VO owner since July 2nd. I can be rough on my gadgets / phones, but i've been treating this one well. I have started to notice some of the black paint wearing off around the top of the metal bezel (specifically between the light sensor and the headphone plug). It is mainly on the sharp edge / corner, but is also showing in a few other places. I'm assuming it is from the phone being in my pocket rubbing on coins. Keys are always on a carabiner, knife is in other pocket, and don't carry a lighter.
My question is this: Has anyone actually sanded that piece down and polished it? I know it is not going to be a high grade metal, but I'd imagine if the phone was tore down that piece could be precisely sanded and buffed. Even if it was a little rough, a brushed metal look would be pretty slick looking around the phone. That bezel does have some printing on it around the camera button for "2D 3D Camera Mode", but who cares. We know what it does.
I'm afraid after a few months of use this thing will look like it's been through hell and back.
Get a case.
Sent from my PG86100 using XDA App
e_town said:
I've been a (very) proud 3VO owner since July 2nd. I can be rough on my gadgets / phones, but i've been treating this one well. I have started to notice some of the black paint wearing off around the top of the metal bezel (specifically between the light sensor and the headphone plug). It is mainly on the sharp edge / corner, but is also showing in a few other places. I'm assuming it is from the phone being in my pocket rubbing on coins. Keys are always on a carabiner, knife is in other pocket, and don't carry a lighter.
My question is this: Has anyone actually sanded that piece down and polished it? I know it is not going to be a high grade metal, but I'd imagine if the phone was tore down that piece could be precisely sanded and buffed. Even if it was a little rough, a brushed metal look would be pretty slick looking around the phone. That bezel does have some printing on it around the camera button for "2D 3D Camera Mode", but who cares. We know what it does.
I'm afraid after a few months of use this thing will look like it's been through hell and back.
Click to expand...
Click to collapse
A high gloss polish would look too iphoney (2g/3g variants.)
And a brushed metal style would look too similar to LG line of current phones. In my opinion.
But.. To me. I like how roughed up metal looks. So, some worn paint, maybe some rust spots would look kinda bad ass to me. Lol.
Sent from my PG86100 using Tapatalk
novanosis85 said:
Get a case.
Sent from my PG86100 using XDA App
Click to expand...
Click to collapse
Thank you for adding value to this thread.
I just noticed 2 spots on my phone where the paint is wearing away on the bezel, it pisses me off!
Sent from my E3D using Tapatalk
I've dropped my phone about 3 times now and I never dropped my galaxy s I had for a year. But there are silver metal scratches
Sent from my PG86100 using XDA App
Xencer said:
I've dropped my phone about 3 times now and I never dropped my galaxy s I had for a year. But there are silver metal scratches
Sent from my PG86100 using XDA App
Click to expand...
Click to collapse
Well thats the thing I have NEVER dropped my E3D and it has been in a Otterbox Defender since the day I bought it. I pulled it out to clean it and make sure there was no dust in there and I noticed the paint chips.
I am not kidding, use a sharpie marker, looks damn good.
il Duce said:
I am not kidding, use a sharpie marker, looks damn good.
Click to expand...
Click to collapse
I did but it doesn't stay... :|
I just bought mine this past weekend but if this is a wide spread problem it'll suck. I wonder if a fine grain would remove the black paint without roughing up the medal. If I were to do this will it void the terms of the sprint protection plan? Heck I wonder if they will fix this problem under the TEP program.
hchavarria said:
I just bought mine this past weekend but if this is a wide spread problem it'll suck. I wonder if a fine grain would remove the black paint without roughing up the medal. If I were to do this will it void the terms of the sprint protection plan? Heck I wonder if they will fix this problem under the TEP program.
Click to expand...
Click to collapse
Answer: No, it's not a problem, it's normal wear and tear.
OP, you could definitely try your idea. But in addition to that, I put any coins I have in my other pocket. Nothing goes in the same pocket as my 3D except maybe a piece of paper on occasion.
il Duce said:
I am not kidding, use a sharpie marker, looks damn good.
Click to expand...
Click to collapse
I've dropped my phone where the metal bezel has a scratch and now is bare. Using a sharpie marker works but the marker wears off after a while. I used a sharpie marker and then used a tpu case. The problem solved.....for now.
Jeremiah239 said:
I just noticed 2 spots on my phone where the paint is wearing away on the bezel, it pisses me off!
Sent from my E3D using Tapatalk
Click to expand...
Click to collapse
If you have OCD, You're within your 30 days to make a fresh exchange.
And then buy a case on the follow-up.
Noiro said:
If you have OCD, You're within your 30 days to make a fresh exchange.
And then buy a case on the follow-up.
Click to expand...
Click to collapse
I do have OCD and I have had a Otterbox Defender on my phone since the day I bought it! So I think its gonna keep happening no matter what I do!
I'm still in my 30 days and I also have dust under the screen so I might get a replacement anyway.
This aluminum frame that is on the front and sides of this phone is a really bad move by HTC... ive been xtra careful especially for my thirty day period... and rite ontop of front speaker there is a little white spec, it isnt a dent or scratch but a white small mark.. I see more problems to come with this aluminum front... And im not the one who likes wearing rubbers for protection i like my phone naked and just wear a phone holder on belt.. this is just another problem for the evo3d.... this along with the signal.,heat issues maybe because of radio, stupid sensative cheap power button.. all making me go back to my e4g... never had any of those issues i just mentoned.
I've got a small dot exposing the metal on mine. Its not that noticeable but just in case I now have a case on it.
Well as luck would have it I noticed something white on one of the corners of the phone do I rubbed it with my thumb and some of the black paint came off, same thing happened with the bottom corner. This phone is just 5 days old! I haven't had many of the problems manifest as discussed in other threads so I wouldn't want to return it but I am certainly contemplating it.
R2D2 631 said:
This aluminum frame that is on the front and sides of this phone is a really bad move by HTC... ive been xtra careful especially for my thirty day period... and rite ontop of front speaker there is a little white spec, it isnt a dent or scratch but a white small mark.. I see more problems to come with this aluminum front... And im not the one who likes wearing rubbers for protection i like my phone naked and just wear a phone holder on belt.. this is just another problem for the evo3d.... this along with the signal.,heat issues maybe because of radio, stupid sensative cheap power button.. all making me go back to my e4g... never had any of those issues i just mentoned.
Click to expand...
Click to collapse
Yep it doesn't matter how careful you its gonna happen! Even with a case it happened to me then I took my case off for 3 days and another one showed up and I treat my phone like gold I am actually way over protective with it. I'm thinking of taking it back and getting the NS4G! I have dust under my screen now the paint is chipping and my rear speaker sounds like ****, I'm just scared the problems I have now are only gonna get worse.
Wow another problem. I too have paint chipping on the left side on the lower part by the screen. I rubbed it thinking it was dust and now it's silver. It also looks like the plating is slightly bent. And I also have a small white dot right under the sense on the metal part. Looked at my Shift and 4G and I see nothing like this and I used the hell out of those. As opposed this one, which is already a replacement for other issues.
Its 3 days old ffs. I've barely used it. Exchanging it is useless, its the build quality. It's going to happen to all EVO 3Ds sooner or later, even with a case and super care. Within a few months it will look like crap.
Oh well, I'm definitely returning this, but I'll do it after I have some fun with it. I hope the SGS2 has superior build quality, I think I can live without Sense from now on.
My wife has never dropped hers. But its bad. I dropped my phone once on some rocks. Small silver scratch on the face.
Sent from my PG86100 using XDA Premium App
So my 2 day old Note has a hairline scratch that is only visible with the screen off in the right light. I am told that if I get this screen protector it will more than likely hide the scratch, and obviously prevent new ones. I'm curious to hear if others have this and like it. I have never used a screen protector because I don't like the way they look and feel, but apparently this screen is very easily scratched, despite me only keeping it in my pocket by itself.
EvoXOhio said:
So my 2 day old Note has a hairline scratch that is only visible with the screen off in the right light. I am told that if I get this screen protector it will more than likely hide the scratch, and obviously prevent new ones. I'm curious to hear if others have this and like it. I have never used a screen protector because I don't like the way they look and feel, but apparently this screen is very easily scratched, despite me only keeping it in my pocket by itself.
Click to expand...
Click to collapse
I had an invisibleShield on my Atrix and loved it. I also bought the ivs for the note and am sending it back tomorrow because it is for the European modle which means it has a button hole on the middle front. They don't make one for the ATT note yet but as soon as they do I am getting it.
deserthi said:
I had an invisibleShield on my Atrix and loved it. I also bought the ivs for the note and am sending it back tomorrow because it is for the European modle which means it has a button hole on the middle front. They don't make one for the ATT note yet but as soon as they do I am getting it.
Click to expand...
Click to collapse
Best buy carries it for the att note. I think I'm going to get one tomorrow.
just had best buy install one on mine today worth the $30 although some will say that they can but 100 of them from china, but i have no need to replace Zaggs eveveryday
Its $21 at best buy now. Also it comes with a lifetime replacement warranty.
EvoXOhio said:
So my 2 day old Note has a hairline scratch that is only visible with the screen off in the right light. I am told that if I get this screen protector it will more than likely hide the scratch, and obviously prevent new ones. I'm curious to hear if others have this and like it. I have never used a screen protector because I don't like the way they look and feel, but apparently this screen is very easily scratched, despite me only keeping it in my pocket by itself.
Click to expand...
Click to collapse
Yes the Zagg or any Zagg type screen protector will make any light scratch invisible. I was the guy who posted about a scratch . Anyways my Zagg came in like a day after it happened, I put it on and I cant even see the scratch.
Does Zagg still have the orange peel look?
firemedic1343 said:
Does Zagg still have the orange peel look?
Click to expand...
Click to collapse
Yes it does and it kinda sucks, I always buy BSE skins (Best skins ever) but they only have the international version atm.
Have the Zagg Dry Invisi-Shield installed on mine, front and back protection, and both he dry and wet install shields leave little indented marks when you use the s-pen because they are soft. At first its barely noticeable but the little grooves build up over time. Just something to consider, depending on how much you use the s-pen.
Sent from my SAMSUNG-SGH-I717 using xda premium
I wish they would have just left the s pen off because I'm never going to use it. It should just be a smartphone, not even tablets come with stylist pens now days. Oh well, I'm still really enjoying the phone. Can't wait for ICS to come out and fix the stutter/non responsive bugs when flipping through home pages.
Check ebay. It's cheaper and free shipping.
Sent from my SAMSUNG-SGH-I717 using XDA App
PowerMan572 said:
I wish they would have just left the s pen off because I'm never going to use it. It should just be a smartphone, not even tablets come with stylist pens now days. Oh well, I'm still really enjoying the phone. Can't wait for ICS to come out and fix the stutter/non responsive bugs when flipping through home pages.
Click to expand...
Click to collapse
I use my s-pen. A lot. Glad they don't base their product manufacturing decisions around your personal preferences. Indespensibe for fine- photo editing, PDF annotation, mobile signatures and the list goes on and on.
Damn that stylus kills the device! Oh well, not everyone listens to Steve.
You sound like an undercover iSheep.
Sent from my Xoom using xda premium
I went to Best Buy and and exchanged the phone for a new one because of the scratch and bought the InvisibleShield. I'm not crazy about the Orange Peel look, but it's better than the scratched screen look.
i have the shield on mine as well........after having the rocket for 5 months and not having a case nor a screen protector i had to get one for the notes awsome screen.
and the S-pen is Great. i use it for texting and everything. the write to text is pretty accurate and fast when you get used to it. my only gripe is that with the Zagg shield the pen does not flow quite as smoothly so it hickups here and there when not applying just the right amount of pressure.
I actually wish that it had the physical home button like the Intl version. I saw some neat tips and tricks -such as disable touch screen -which would be great for movies, etc -especially with children...
I went with the Rearth Ringbo screen cover. Cant comment since I ordered it this AM.
-MW
EvoXOhio said:
I went to Best Buy and and exchanged the phone for a new one because of the scratch and bought the InvisibleShield. I'm not crazy about the Orange Peel look, but it's better than the scratched screen look.
Click to expand...
Click to collapse
I'll never do the orange peel again.
crashmw said:
I actually wish that it had the physical home button like the Intl version. I saw some neat tips and tricks -such as disable touch screen -which would be great for movies, etc -especially with children...
I went with the Rearth Ringbo screen cover. Cant comment since I ordered it this AM.
-MW
Click to expand...
Click to collapse
I was 1 click away from ordering that. I ended up with the SGP because I didn't know which was better. I haven't done screen protector shopping in a while. Is the Rearth better than
SGP?
I just learned after buying the Invisible Shield that even though they offer a lifetime "free" replacement, it costs $4 for them to ship it to you and you have to pay to ship it back. In what world is that free?
I bought the invisible sheild today from bestbuy. Not really liking how it feels "tacky" compared to the slick glass. Something to keep in mind when considering purchasing it.
Sent from my SAMSUNG-SGH-I717 using XDA App
I bought the Zagg tonight, installed it and thought I had it on perfect! Was all proud of myself. Went to go turn the screen on and all these rainbow colors and weird looking dots all over between the screen and shield! I was so pissed. I think I sprayed too much of their liquid on. I should have just paid Best Buy to install. What a waste of money. $22 down the drain.
bought some screen protectors on Amazon to get here Thursday and then 6x off of eBay. I don't care if I have to replace one a month. I'm not spending $20 anymore on one screen protector.
Zagg has also started making an HD version of there screen protector, this one does not give you the orange peel look like the old ones. Right now i think it is only for the Iphone but give it some time they will probity start making them all like that.
It's only been a month since I bought my S3. I have 5-6 very tiny scratches on my screen which are easily visible in bright light. :crying:
It's like a group of scratches at the bottom center of my screen. I am still trying to figure out how I got them. I can assure you that I am not responsible for these scratches. :crying:
I have treated my phone with respect and yet it has developed these scratches. I have never dropped my phone. I have never kept it face-down on any surface.
The funny part is that the back cover on the Samsung Galaxy S3 sucks as well. Its got tiny scratches all over even though I have never ever kept the phone on any surface without keeping a micro-fiber cloth under the phone!
The only possible explanation for the scratches can be dust. Can I claim warranty on the phone since the screen is supposed to be scratch resistant?
I am super sad now
A few fine sand particles against the glass in a pocket will do more than two sets of keys.
Sent from my HTC One X using xda app-developers app
Read the waranty card, such normal wear and tear are not covered in the waratnty....
are you allergic to a screen protector and a back cover??
Normal glass won't even scratch if you take a key to it. Sand particles are what gets you.
Sent from my GT-I9300 using Tapatalk 2
If you can't put a screen protector on a $700 phone then you should reconsider the decision of owning a smartphone.
Tip: get a back tpu case as well.
☞ sent from my GS3
Read the waranty card, such normal wear and tear are not covered in the waratnty....
are you allergic to a screen protector and a back cover??
Click to expand...
Click to collapse
I am not allergic to either. The problem is that I ordered the TRIDEA ALIKE case on 8th June from ebay but there were some manufacturing problems and the case delivery got delayed. It should be here in a weeks time. There are no decent screen protectors available in the local market. The ones that are available on ebay will take 2 weeks to be delivered to my country. With the case still not delivered, I am still contemplating about ordering a screen protector online or waiting for it to hit the stores.
f you can't put a screen protector on a $700 phone then you should reconsider the decision of owning a smartphone.
Tip: get a back tpu case as well.
Click to expand...
Click to collapse
No one in their right senses would think of not putting a screen protector on a costly phone. Like I said, I was waiting for some screen protectors to hit the local markets since I already had a bad experience with shopping for a case online. I ordered it a month back and it's still not here.
I heard that the Galaxy s3 comes with an additional coating that repels oil. Could it be possible that I have only scratched this coating and not the actual glass. If yes, how can I tell the difference?
white_android said:
No one in their right senses would think of not putting a screen protector on a costly phone.
Click to expand...
Click to collapse
Speak for yourself sunshine. My senses are where they should be, and I never have nor never will use a screen protector.
As posted elsewhere, got my first scratch last week, sand was the culprit, my fault though. Doesn't worry me. Sure I'll get a few more. Such is life.
Speak for yourself sunshine
Click to expand...
Click to collapse
Sorry if I have offended you. :angel:
Looks like you have a lot of phones to not be worried about the scratches
@ white_android, Your not getting any Sympathy from me and besides, it takes a certain kind of individual with your type of courage to advertise their COMPLETE STUPIDITY !
Case in point !
No where in your first post did you say that you took precautions to protect your $500+ high tech toy ! It almost sounds like your blaming Samsung for your stupidity and you wanted support from other users here !
ISN'T HAPPENING DUDE !
@phoenix
What makes you think I am stupid? I have had 2 phones with gorilla glass before I got my s3 and none of them got a single scratch on them ever. I started using a screen protector when my phones were a couple of months old since its human nature to not care much about old things.
I was waiting for a good screen protector to be available in the local stores because I only just got the phone and thought It was okay to wait for sometime before I get a screen protector. I had no idea the S3 screen was going to be this delicate.
white_android said:
It's only been a month since I bought my S3. I have 5-6 very tiny scratches on my screen which are easily visible in bright light. :crying:
It's like a group of scratches at the bottom center of my screen. I am still trying to figure out how I got them. I can assure you that I am not responsible for these scratches. :crying:
I have treated my phone with respect and yet it has developed these scratches. I have never dropped my phone. I have never kept it face-down on any surface.
The funny part is that the back cover on the Samsung Galaxy S3 sucks as well. Its got tiny scratches all over even though I have never ever kept the phone on any surface without keeping a micro-fiber cloth under the phone!
The only possible explanation for the scratches can be dust. Can I claim warranty on the phone since the screen is supposed to be scratch resistant?
I am super sad now
Click to expand...
Click to collapse
If I was in your situation, I would not use the phone untill I get screen guard.
Every screen gets scratches even if its scratch resistance.
IF YOU LIKE MY WORK, THANK ME BY THE BUTTON BELOW
Scratches don't affect the functionality of the device. Suck it up.
Also, scratch resistant not scratch PROOF.
If I was in your situation, I would not use the phone untill I get screen guard.
Click to expand...
Click to collapse
What screen protector do you recommend. Something that I can get quickly and has good quality. I know SGP makes the best ones but are they available in India. Ordering online means having to wait a very long time for the shipping! ;(
Scratches don't affect the functionality of the device. Suck it up.
My first reaction when I saw the scratches was "here we go" with a deep breath! . I am still feeling sad but I hope these are the last scratches I get on this awesome phone.
Click to expand...
Click to collapse
white_android said:
Sorry if I have offended you. :angel:
Looks like you have a lot of phones to not be worried about the scratches
Click to expand...
Click to collapse
1 SGS1, unscratched. 3 SGS2s, one with small scratch on screen and many chips in bezel, one with totally smashed screen (tram ran over it), one unscratched. 1 SGS3, tiny scratch on screen. 1 Lumia 800, unscratched (unused, to tell the truth).
I can barely see the scratch on the SGS3, it's ca. 3mm long, upper right of screen. And as said, since it was my fault for taking it to a beach, that's even less reason to beat myself up about it.
Screenguards seem to be the way forward for you. I just don't care enough - phone's for using, and I can't be bothered with the hassle of "babysitting" it instead of using it.
Resale value!
I just don't care enough - phone's for using, and I can't be bothered with the hassle of "babysitting" it instead of using it.
Click to expand...
Click to collapse
That makes sense. I hate the fact that I have to treat my phone like a living thing. I am only going to do this to get a good resale value on my phone when I decide to upgrade just like i did with my older phones.
Anyway, does anyone have the answer to my question. How can i tell whether i scratched the screen or the coating!
Scratch resistant =/= scratch proof.
Sent from my HTC One X using xda app-developers app
Going on 3 weeks with my S3 and no scratches at all, anywhere. No screen protector or case, have never really liked them. Phone spends the whole day in my pocket or screen side down on my bed side at night and is holding up quite well for now :fingers-crossed:
I find a screen protector is the equivalent of wearing a condom during sex.... .
I don't wear a condom either.... I am married mind.
B3311 said:
Speak for yourself sunshine. My senses are where they should be, and I never have nor never will use a screen protector.
As posted elsewhere, got my first scratch last week, sand was the culprit, my fault though. Doesn't worry me. Sure I'll get a few more. Such is life.
Click to expand...
Click to collapse
I agree. I hate screen protectors and it killed me to spend $13 for the Rearth case for this phone lol
Sent from my GT-I9300 using Tapatalk 2
adamhill212 said:
Going on 3 weeks with my S3 and no scratches at all, anywhere. No screen protector or case, have never really liked them. Phone spends the whole day in my pocket or screen side down on my bed side at night and is holding up quite well for now :fingers-crossed:
Click to expand...
Click to collapse
In fairness, mine hasn't lasted the last 3 days on the beach.. It was hidden in my bag but sand gets everywhere. A few small scratches, but so be it my phone is staying naked.
Hey Guys,
I scratched my notes's screen a bit in the middle in 2-3 spots while going camping. Looking at the phone makes me want to flush it down the drain!
I called bell and told them i had all kind of issues and they told me that they do not do any exchanges, they send phones to Samsung and they decide if the phone gets repaired or exchanged.
So my question is , did any of you deal with samsung repair center and did they send you a refurbished phone, or your same phone with scratches all over the place?
simon2k10 said:
Hey Guys,
I scratched my notes's screen a bit in the middle in 2-3 spots while going camping. Looking at the phone makes me want to flush it down the drain!
I called bell and told them i had all kind of issues and they told me that they do not do any exchanges, they send phones to Samsung and they decide if the phone gets repaired or exchanged.
So my question is , did any of you deal with samsung repair center and did they send you a refurbished phone, or your same phone with scratches all over the place?
Click to expand...
Click to collapse
So your trying to exchange only cuz you got the screen scratches?
Sent from my SAMSUNG-SGH-I717 using xda premium
nellycruzz said:
So your trying to exchange only cuz you got the screen scratches?
Sent from my SAMSUNG-SGH-I717 using xda premium
Click to expand...
Click to collapse
ITs the main reason. In the 6 months ive owned it, it also gave me about 10 pink screens then rebot
simon2k10 said:
ITs the main reason. In the 6 months ive owned it, it also gave me about 10 pink screens then rebot
Click to expand...
Click to collapse
Well u cannot lie and say that u have all these issues especially when u clearly don't and only want a new one cuz of your screen. Its called a screen protector and a otter box. That's your own fault and if u lied to them about issues they will try to duplicate the issues and will only attempt to fix anything they may see. Quite pathetic to lie to get a new one cuz u weren't prepared for your adventure .
Sent from my SAMSUNG-SGH-I717 using xda premium
you can put a protector on the screen now and hide most of the scratches.. i bought a phone and the seller did this.. very very hard to tell, but with the protector off substantial scratch..
akafred said:
you can put a protector on the screen now and hide most of the scratches.. i bought a phone and the seller did this.. very very hard to tell, but with the protector off substantial scratch..
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Ditto that. A Zagg screen should fill in the scratches and make them almost invisible and prevent further scratches. Also, comes with a lifetime warranty.
I've dealt with Samsung warranty over charging port/cable issues and they sent me a new device rather than a refurb. I retained my own S-Pen, Battery, and sim card. You can send them your phone for whatever reason you want, but once they get it and realize that you just wanted a new device cause you scratched your screen they will most likely charge you for the device.
I agree that you've really got to look at yourself as the cause of the problem. You could have gotten a quality screen protector for minimal cash, and if you can afford the phone and service you can afford to protect it.
Why even take your phone camping? You should never take a phone like the Note camping with you. Keep a backup flip phone and slide your sim in while your camping. People camp to get away from the world not to bring it with them. Also if your gonna cheat Samsung cause you made a mistake and messed your screen up, you will probably never learn your lesson. Buy another Note or deal with your mistake after all Samsung did nothing wrong. Its your fault not theirs. Not only is it lame and dishonest its a crime to scam for free property. Scratched phones are not covered with warranty, but real malfuntions are so I guess your outta luck.
Front Apoita
wow, this thread has gone out of proportion! Lets put some facts clear :
1. I did not post a complete post as i was really tired and sleepy ( sorry about that )
2. I am having LTE connectivity issues and 50% drop calls on LTE. we changed SIM cards already and Bell told me to get my phone repaired
3. I got Some pink screens about 10 times in total which worried me. Got them on stock GB, on Perfection ICS Leaks, and on Stock ICS
4. I always had a screen protector, but had few issues with it. It got dirty on the top part next to the front camera, and it had all kind of lines because of the s-pen ( I guess they sold me the wrong type of screen protector as this one sucks! )
I endured it for 6 months but got fed up and ordered a Spigen Glas.t from eBay. I got fed-up of the screen protector meanwhile and i took it off last weekend. Since then ive been scratching my phone all the time, in my pockets, with quarters or keys, or plastic cards!!!This gorilla screen is not really good on the Note.
Anyways sorry for the confusion, hope i cleared out everything.
simon2k10 said:
wow, this thread has gone out of proportion! Lets put some facts clear :
1. I did not post a complete post as i was really tired and sleepy ( sorry about that )
2. I am having LTE connectivity issues and 50% drop calls on LTE. we changed SIM cards already and Bell told me to get my phone repaired
3. I got Some pink screens about 10 times in total which worried me. Got them on stock GB, on Perfection ICS Leaks, and on Stock ICS
4. I always had a screen protector, but had few issues with it. It got dirty on the top part next to the front camera, and it had all kind of lines because of the s-pen ( I guess they sold me the wrong type of screen protector as this one sucks! )
I endured it for 6 months but got fed up and ordered a Spigen Glas.t from eBay. I got fed-up of the screen protector meanwhile and i took it off last weekend. Since then ive been scratching my phone all the time, in my pockets, with quarters or keys, or plastic cards!!!This gorilla screen is not really good on the Note.
Anyways sorry for the confusion, hope i cleared out everything.
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Just because it's gorilla glass doesn't change the fact that you're careless. I don't use a screen protector either, but then again my note always has a dedicated pocket. Gorilla glass isn't diamond, if something has a higher hardness rating, it will scratch the screen. Plain and simple. Pay for the repair or get a screen protector to fill the scratches in. It's your fault. Samsung will replace phones for manufacturers defects, but the screen scratches will take precedence over the other issues, as those aren't manufacturers defects. Take it as a lesson learned, you pay for expensive ****, so take care of it like it's expensive ****.
Sent from my SAMSUNG-SGH-I717 using Tapatalk 2
Gorilla glass is very weak. The only screens I have scratched or broke were gorilla glass.
For $200 Samsung will replace your front glass, LCD, and digitizer. It is one unit. They will fix your other issues for free by flashing a basic stock rom and recovery, then see if you have bad hardware. It will take ten days. Call them.
Any idea what is that on my phone's screen?
Not possible to clean. only visible when the surfaces is wet..
nsx82 said:
Any idea what is that on my phone's screen?
Not possible to clean. only visible when the surfaces is wet..
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air gaps? remove the screen guard and check once again. :good:
sriram231092 said:
air gaps? remove the screen guard and check once again. :good:
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I don't have any screen protector, the glass itself looks like deeper somewhere... ONLY IF WET.. The phone few weeks old... Its already my second s3 phone, because the first went wrong. I dont wan't to send back again... I can live with it... I just curious is someone else experienced same thing with gorilla glass?
Looks like something is wearing off the glass, seen an effect similar on a Panasonic toughbook with an early touch screen and anti-glare coating that wore away. Afaik the glass on these phones doesn't come with any protective coating so I'd try cleaning it all off, what ever it is.
Edit. Just read your post again, did you get replacement phone from Samsung or another source? Maybe replacement screen fitted with non-standard glass?
Is it inside or outside? Its hard to tell from the picture.
If inside, it could be the glass coming away from the LOCA (liquid ocular clear adhesive) that sticks the glass to the screen
Sent from my GT-I9300 using Tapatalk 2
boomboomer said:
Looks like something is wearing off the glass, seen an effect similar on a Panasonic toughbook with an early touch screen and anti-glare coating that wore away. Afaik the glass on these phones doesn't come with any protective coating so I'd try cleaning it all off, what ever it is.
Edit. Just read your post again, did you get replacement phone from Samsung or another source? Maybe replacement screen fitted with non-standard glass?
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I got my replacement phone from a retailer where originally i bought the first phone, but i saw strange "damages" on the phone from the very first time.. Hard to say as damage.. but for example the screen was look like dirty between glass and bezel (or some very thin white rhing was there)... another is a thin chrome-like paint layer missing on 3-4mm at the rear camera corner.. But the phone came in an original SEALED box.. so everything was look like a factory one.. I dont think the retailer shop playing with me... but this phone really looks like a refurbished. So i donno.. I was searching on the internet about gorilla glass problems but i didnt see anything like this...
rootSU said:
Is it inside or outside? Its hard to tell from the picture.
If inside, it could be the glass coming away from the LOCA (liquid ocular clear adhesive) that sticks the glass to the screen
Sent from my GT-I9300 using Tapatalk 2
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its hard to say for me also.. I guess its maybe outside, and something like the glass is deeper. This all not so visible, I just noticed today and i using the phone more weeks now... I just noticed that I always see the same "pattern" when the screen a litle bit wet or has some fat on the top from my finger... If i clean it up as its possible, you cant see at all, just from certain viewpoint - also very transparent..
The picture that I uploaded is brighted up with photoshop, and i was breath on the screen.. But always the same pattern comes back.. I cant do anything.
Strange.... I can live with this problem. However I was paying the same money like anybody else who got a faultless phone...
Just realy curious, maybe someone already has same experience...
As stated earlier in the thread, I would hazard a guess it's the glass separating from the loca.
When I replaced my own glass parts looked like that as I begun the separation.
Sent from my GT-I9300 using xda app-developers app
GG2 has an oleophobic coating than can wear with time,I reckon what you are seeing is the side swipe wear areas from where you scroll home screens
slaphead20 said:
GG2 has an oleophobic coating than can wear with time,I reckon what you are seeing is the side swipe wear areas from where you scroll home screens
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Something can be true here, because that area takes the fat faster.. If i pull over a wet paper on the screen, on this place will be more water than the other part of the screen, where just little bubbles. In this area will be a continous "water-spot"..
However i dont think i can wear down in 2-3 weeks...
nsx82 said:
Something can be true here, because that area takes the fat faster.. If i pull over a wet paper on the screen, on this place will be more water than the other part of the screen, where just little bubbles. In this area will be a continous "water-spot"..
However i dont think i can wear down in 2-3 weeks...
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Well I have seen reports of this wear popping up at fairly regular intervals.....I think, as with metals, some people's sweat/oil just reacts with the coating possibly
I thinking now: it was maybe come citric acid on my fingers at my workplace. although that must be visible almost everywhere on the screen. I used more than a year long a galaxy nexus in the same conditions. there i did never see anything like this.
i think if the coating is missing on my phone, it was missing already in the box...
do you think is that possible to replace the missing coating with any aftermarket spays? maybe i'll give a try for it if someone has experience with...
Sent from my GT-I9300 using xda app-developers app
nsx82 said:
I thinking now: it was maybe come citric acid on my fingers at my workplace. although that must be visible almost everywhere on the screen. I used more than a year long a galaxy nexus in the same conditions. there i did never see anything like this.
i think if the coating is missing on my phone, it was missing already in the box...
do you think is that possible to replace the missing coating with any aftermarket spays? maybe i'll give a try for it if someone has experience with...
Sent from my GT-I9300 using xda app-developers app
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I doubt it, my advice would be to learn a lesson, put a screen protector on.......and keep it on. Personally, a screen protector is the first thing I do to any phone, along with a flip case......not to everyone's taste but I've never broken or scratched a phone yet!
nsx82 said:
Something can be true here, because that area takes the fat faster.. If i pull over a wet paper on the screen, on this place will be more water than the other part of the screen, where just little bubbles. In this area will be a continous "water-spot"..
However i dont think i can wear down in 2-3 weeks...
Click to expand...
Click to collapse
I have an issue on the same lines.. In a dark room against the backlight, I see dark spots on the screen.. though they are not there when the screen is lit..
I am thinking of taking the phone to the service center..
srv.abhishek said:
I have an issue on the same lines.. In a dark room against the backlight, I see dark spots on the screen.. though they are not there when the screen is lit..
I am thinking of taking the phone to the service center..
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Yes i thinking on too, but in this case i get no replacement phone, and have to wait again around 2 weeks for the service, then start installing again everything.... I only do this with my phones in this year untill now. Suffering enough.. My prevoius phone (galaxy nexus) has an emmc bug, this is why i was trying to put another kernels, roms, etc.. finally was dead... then i bought the galaxy s3 that i used only for a day long because was stuck in earphone mode. - sending back, waiting again for another phone, now i have this.. at least works, but looks ****...
All my phones was Samsung, but i getting lost my confidence with this name... I think next time i will buy something else...
srv.abhishek said:
I have an issue on the same lines.. In a dark room against the backlight, I see dark spots on the screen.. though they are not there when the screen is lit..
I am thinking of taking the phone to the service center..
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Click to collapse
That's nothing to do with this thread, search for information on OLED screens - it is supposed to be like that.
---------- Post added at 02:04 PM ---------- Previous post was at 02:00 PM ----------
nsx82 said:
Yes i thinking on too, but in this case i get no replacement phone, and have to wait again around 2 weeks for the service, then start installing again everything.... I only do this with my phones in this year untill now. Suffering enough.. My prevoius phone (galaxy nexus) has an emmc bug, this is why i was trying to put another kernels, roms, etc.. finally was dead... then i bought the galaxy s3 that i used only for a day long because was stuck in earphone mode. - sending back, waiting again for another phone, now i have this.. at least works, but looks ****...
All my phones was Samsung, but i getting lost my confidence with this name... I think next time i will buy something else...
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Click to collapse
I would suspect that your 'new phone from a sealed box' was in fact a reconditioned unit with many thousands of hours use, hence why the screen coating is worn away.
Unless your citric acid solution was very strong, like you have holes in your fingers as well, I doubt this would cause it.
Again, best advise is to fit a £1 screen protector - it can save you from more than just scratches.