Samsung Galaxy S3 Problems - Galaxy S III Q&A, Help & Troubleshooting

Hi.
i have a few problems with my new SGS3. firstly, when i record a video or take a photo there's a lot of noise no matter how good lighting conditions are. i have tried different settings but nothing changes. also, i have updated the phone to the latest firmware, again, nothing has been fixed.
on to my second problem. the screen has black dots on a solid black background. i believe this is a common problem with the S3, but is it a software issue or a screen issue? my previous phone was a Google Nexus S and it never had black dots on it's super amoled screen.
can anyone please help.
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1) Your camera might be stuffed - hardware issue. Especially if you can't get a decent pic outdoors. Have seen it on the S2. A mates phone was blurry no matter what.
2) As far as I know most if not all S3's have this issue, but unless you stare at a black screen in a dark room you'll never notice it.
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i can see the black dots in a light room. also, the camera is fine outside it's just indoors that it has problems with.
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Get an exchange fast....
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Related

[Q] Issue: light seeping through touch button

Hi guys
On my SGS2 when the touch buttons are lite part of the light seeps through the gap of the hard button. Does anyone else have this?
I can only see it when it's pretty dark but its very annoying.
I don't have this :s
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Yeah, I have it too, but it's not too bad and only visible from certain angles and in a dark room.
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Yeah I sometimes have itbut almost rarely, and like the other guy said only from certain angles when I'm looking for it. I put pressure on the button in that direction and it disappears usually
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Ive got this very slightly on the right hand side. I also notice when im reading a web page with a black background the very bottom left has a white spot/pixel, it goes away when you start scrolling. Anyone else got the same problem?
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Glad im not the only one who has this. Worth returning over?
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Personally It doesn't bother me, its hard to notice and even when I can see it, its really tiny. So to me not a problem
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Im guessing you have Optus stock as well?
When you look at the touch button straight on can you see the light?
Mine has the same issue but i dont care.
I can only see it when I'm using the phone when it's completely dark
My wife has a mole but shes still beautiful, can we not get a little obsessed with perfection with our phones? It is after all the slimmest, lightest, dual core power house smart phone out there....forgive its quirks?
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My phone did this at first but it went away after a couple weeks as the home button got better seated through use. Definitely not worth returning over.
same here, right hand side!
this was the reason for me to switch off the button lights in settings. looks better anyway
It has to be pretty dark...
didnt realise you could turn the light off
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send it back, complain to samsung, demand they redesign the handset!
erm...
This will make it heavier and bulkier!!!
Happens to mine and there is NO PROBLEM with it. Be happy!
croftyboy8 said:
This will make it heavier and bulkier!!!
Click to expand...
Click to collapse
And more expensive. All these perfectly good handsets getting returned for new ones have to be paid for somehow.
I switched mine off looks so much better, per sonly I wish it was all black like the nexus s, i think that looks so sexy
Have it too, but dont matter !! I am a perfectionist too ( 620 euros it is for a phone !! ) but i think... i mean ... returning it for this????
If it is same as anyone elses in here its BARELY visible and you should try to find it again.. enjoy your phone. ( there are great chances of getting a same unit back, cause its a design thing i think )
Hey,
have it as well. But I don't really mind.
briko78
ministig said:
Ive got this very slightly on the right hand side. I also notice when im reading a web page with a black background the very bottom left has a white spot/pixel, it goes away when you start scrolling. Anyone else got the same problem?
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Click to collapse
Hi Ministig
I've got the white spot/pixel issue,only noticed it when I was looking at another site which had a very dark blue background
Miss Diva

Screen issues?

Has anyone who tried out this phone tested it for the screen lines/blobs issue that the S2 had?
I would also like to know this too the yellow tint issue, and black blobs. I had the issue in both my SGS 2 black and White...though in galaxy nexus it was vey negligible but still there . I hope its not in SGS 3
There seems to be a pink tint rather than yellow tint.
http://forum.xda-developers.com/showthread.php?t=1658601
Should probably wait a bit before buying this phone, who knows what the probability is.
Bump. People should know about this before buying the phone.
Most of the screen won't have tint problems . But still people can check the screen using lcd test code before taking it to home
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What's the LCD test code???
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bala_gamer said:
Most of the screen won't have tint problems . But still people can check the screen using lcd test code before taking it to home
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Click to collapse
What's the LCD test code????
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What about black crush issues? Is it all pixellated when viewing dark videos or images?
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zen0s said:
What about black crush issues? Is it all pixellated when viewing dark videos or images?
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Click to collapse
I hate this on my S2. Hopefully in a few days when people start getting their phones we will have these questions answered.
LCD TEST CODE is *#0*#
demonwind said:
I hate this on my S2. Hopefully in a few days when people start getting their phones we will have these questions answered.
Click to expand...
Click to collapse
Has any S3 owner checked the issue about the pixelization when viewing dark videos or images?
winnyi said:
Has any S3 owner checked the issue about the pixelization when viewing dark videos or images?
Click to expand...
Click to collapse
Yup! I received my SGS3 yesterday, and after seeing this thread http://forum.xda-developers.com/showthread.php?t=1658601 I checked the Iron man Pepper Kiss video on Youtube and I did not notice any problems!
The pixelization is sometimes caused by poor encoding.
I received the phone yesterday.
Did the LCD tests.
All tests are crystal clear. RGB backgrounds look like glass and the black videos are deep blacks without pixalation of any form.
I also checked another thread talking about some kind of pixels that were appearing as different colour and this didn't occur either.
The screen works perfectly and it does look gorgeous despite that pentile screen debate.
If a phone doesn't perform as described by me (and many many others) then the phone is simply defective and will be covered by DOA.
Bumb:cyclops: sorry

[Q] Small black tint on the screen

Do you have this on your screen guys? A
Small black circle tint visible on blaxk background.. i cant take picture of it as it is not visible when shot on cam
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No not at all.
I always have a black background.
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this is common on most super amoled screen not to worry about
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Its only visible on night with very low brightness using a dimmer app you can notice it if you have a black back ground
. Its a small circle black..which is very noticable like a black tint which bothers me a lot..
Have you experience this guy
?
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Crest+ said:
Its only visible on night with very low brightness using a dimmer app you can notice it if you have a black back ground
. Its a small circle black..which is very noticable like a black tint which bothers me a lot..
Have you experience this guy
?
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Click to expand...
Click to collapse
Yep there is a topic on it in general section I think. "ink marks" or something. Personally I think it is not a major problem. I have 2 or 3 tiny spots but most of the time we don't use the phone in a pitch black environment, nor are we looking at a pure black screen (how often do you spend in the homescreen?). It would however be an issue if it was noticable during movies, games etc, where the viewing experience is paramount
oswade said:
Yep there is a topic on it in general section I think. "ink marks" or something. Personally I think it is not a major problem. I have 2 or 3 tiny spots but most of the time we don't use the phone in a pitch black environment, nor are we looking at a pure black screen (how often do you spend in the homescreen?). It would however be an issue if it was noticable during movies, games etc, where the viewing experience is paramount
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Click to collapse
Yes true, it would be an issue if it was visible while watching movies and such.. but question is how long should this ink spot last compare to the other parts of the screen?
What does this ink indicate?
Yes I have them and it annoys me. And I don't understand why people defend it and say it's okay, we've all paid a lot of money for these phones how is it okay or acceptable to have black dots all over the screen? Yes it's only under very specific conditions but that's not the point, it is extremely annoying watching movies when they fade to black, when in the app launcher under dark conditions. And it's not just 1 or 2 small dots it's like someone broke a black pen and flicked it all over the screen.
It's just the way how the amoled is made. Every amoled has it. Don't worry. U won't notice that after while
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zbojnik65 said:
It's just the way how the amoled is made. Every amoled has it. Don't worry. U won't notice that after while
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Click to expand...
Click to collapse
I've only had the phone a few days now so I'm giving it the benefit of the doubt since everything I've read is saying you get used to it but...... It's there..... There are dots on the screen every time there's black, how do you get used to that? I understand every AMOLED screen has it but don't you think that if it's that big a problem then the screens aren't ready for prime time and need to improved? I've found myself using white everywhere when black is what saves battery on an AMOLED screen and black looks good on an AMOLED screen but I can't stand the dots.
zbojnik65 said:
It's just the way how the amoled is made. Every amoled has it. Don't worry. U won't notice that after while
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I don't now what you are saying by "Every amoled has it."
Because my and my girlfriend don't have it.
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JDogg1329 said:
Yes I have them and it annoys me. And I don't understand why people defend it and say it's okay, we've all paid a lot of money for these phones how is it okay or acceptable to have black dots all over the screen? Yes it's only under very specific conditions but that's not the point, it is extremely annoying watching movies when they fade to black, when in the app launcher under dark conditions. And it's not just 1 or 2 small dots it's like someone broke a black pen and flicked it all over the screen.
Click to expand...
Click to collapse
I feel the same way bro..
We paid for the right price but what can we do? Samsung got the last laugh..
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I have it too, annoying to know they're there but not that big of a deal in every day use. Still buggers me every once in awhile tho.

Screen quality - yellow tint?

I currently have an S4 and it's ok. However the screen has a real yellow tinge and appears very warm. It really bugs me as it makes movies look too warm and yellowy.
I've read this can be just an inherent characteristic of amoled so I'm looking for a new replacement for my s4. My main use for phones is web browsing and movies so the ZU is an attractive option and I've read reviews that say the screen is good.
However I've also read a few accounts from people saying their zu screen does have a yellow tinge.
Can people confirm if the zu's screen is too warm or has a yellow tint. If it does I'll leave it and probably just go for a note 3 when it comes out.
Thanks!
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toadsurfer said:
I currently have an S4 and it's ok. However the screen has a real yellow tinge and appears very warm. It really bugs me as it makes movies look too warm and yellowy.
I've read this can be just an inherent characteristic of amoled so I'm looking for a new replacement for my s4. My main use for phones is web browsing and movies so the ZU is an attractive option and I've read reviews that say the screen is good.
However I've also read a few accounts from people saying their zu screen does have a yellow tinge.
Can people confirm if the zu's screen is too warm or has a yellow tint. If it does I'll leave it and probably just go for a note 3 when it comes out.
Thanks!
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Click to expand...
Click to collapse
new update fixed that.
Excellent news. Thanks!
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Some can be fixed by updating the firmware, some can't.
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Droid DNA stuck pixel or defect in glue?

So I noticed on my droid sms if I turn my auto brightness off and keep my screen on the brighter side and tilt the phone a certain way I see a green dot. When I til it to the right I see green, then red. The other way I see red then green. Straight on and if I tilt the top of the phone towards me the dot is no longer visible. I doubt its a stuck pixel due to how it acts. It is NOT visible on black or any other color from normal viewing angles. I saw a similar effect on my Razr HD when I had an otterbox on it due to a weird texture on the screen protector. Thanks for any help!
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Do you have a case that is putting pressure on the back of the phone. Dots appearing are usually from pressure being pushed on the back of the phone.
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I have the seidio surface case, but its literally like the size of a pixel. Its there without the case on as well. I remember seeing someone post about the HTC One having a similar problem and came to the conclusion it was an abnormality under the glass in the glue or something. I have a TINY piece of dirt under the digitizer as well but every other DNA I have owned had multiple dead and stuck pixels, horrible capacitive button bleed, backlight bleed, or extreme uneven backlighting. Most of these were a combination of pixels and backlight. So I'm keeping this one, just wondering if anyone else noticed this.
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Edit: nevermind
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Nvm? I just find it odd it disappears at normal viewing angles. On my 32" from a few years ago I have a stuck green sub pixel and its only visible if I look directly at the screen head on. It wouldn't only appear at an angle if it was a stuck pixel, right? It also seems when I use Auto Brightness it is almost impossible to find, even at an angle. Its still there just need to use shaper angles. Its also a LOT dimmer than say, at 50-100% in the dark. During the day its almost not there when the screen gets brighter. In the sun it looks like there might be something above the spot but I'm not sure. Anyone else having this issue? It took me almost a week to find it.
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I didn't read your entire post.
Anyway, the pixels are so close together I can't imagine it being too noticeable. If you can see the green pixel at a certain brightness keep it at that brightness and run a dead pixel fixer.
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Well its not thay I see a green pixel. When I look at the screen normally its not there at all, at any brightness. If I tilt it away from me and to the left or right the dot becomes visible. To the right its green and then red if I tilt it farther. If I tilt it to the left it goes from red to green. They aren't bright. I had a DNA with a stuck green pixel and a stuck red one and this definitely isn't a stuck pixel. If it is, its news to me. They were obvious on everything. This one can't be seen unless I view my phone from an angle.
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Edit 2: I don't recommend it but you can rub the screen with the cap of a sharpee wrapped in something soft. This can damage the screen, so its up to you to try. I wouldn't worry about it if you can't see it during normal usage though.
Edit: you'll obviously have to rub kind of hard but use your best judgement.
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Actually the blue works. No black dot on blue.
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Just checked all the colors. No black dots on any color, no stuck or dead pixels show up, until on gray or black at an uncomfortably odd angle this odd spot shows
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I don't think its a problem unless your usually looking at your phone at an odd angle. If it really bothers you, you can always try to get a warranty replacement, but I severely doubt they would replace your phone for one broken pixel.
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Yeah, plus I'm 99.9% sure its not broken or stuck... Again because it works on all colors like it should. I was just wondering if anyone else experienced this odd occurrence.
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