Hey guys.
I recently had a burn-in problem on my Galaxy S2. I went to Samsung Service center on 2/July/2012 for a solution and they replaced my S2' Display. I got my S2 today from service center. (Yup it took them about 1.5 month to replace a display ! Damn ! ) . But when i got my S2 from them i saw some scratches on Camera lens i was like WTF! . I asked a guy in the service center about this matter but he replied " Sorry sir,
i will replace it for you but it will take some time, I said - hmm ok but when ? He replied back - 3-4 days.) I went out from center.
When i came back home. I transferred some new music files to phone from pc and started the music player. I realize that there is no sound.
I plugged in my headphones and got sound. Then somehow i noticed that there is no loudspeaker in the handset !
Now what should i do ? Can i post on consumer court for this ?
or tell them about this too along with camera lens replacement ?
btw warranty period is over now.
Wondering how this can happen, Maybe a careless technician replaced my S2 Display and forget to place back loudspeaker ?
I already hard reset my phone and flashed a ressurection remix 1.1 but no avail.
I am damn sure loudspeaker is not there !
Sorry for my English !
Chairmansaab said:
Hey guys.
I recently had a burn-in problem on my Galaxy S2. I went to Samsung Service center on 2/July/2012 for a solution and they replaced my S2' Display. I got my S2 today from service center. (Yup it took them about 1.5 month to replace a display ! Damn ! ) . But when i got my S2 from them i saw some scratches on Camera lens i was like WTF! . I asked a guy in the service center about this matter but he replied " Sorry sir,
i will replace it for you but it will take some time, I said - hmm ok but when ? He replied back - 3-4 days.) I went out from center.
When i came back home. I transferred some new music files to phone from pc and started the music player. I realize that there is no sound.
I plugged in my headphones and got sound. Then somehow i noticed that there is no loudspeaker in the handset !
Now what should i do ? Can i post on consumer court for this ?
or tell them about this too along with camera lens replacement ?
btw warranty period is over now.
Wondering how this can happen, Maybe a careless technician replaced my S2 Display and forget to place back loudspeaker ?
I already hard reset my phone and flashed a ressurection remix 1.1 but no avail.
I am damn sure loudspeaker is not there !
Sorry for my English !
Click to expand...
Click to collapse
You must go to service center and talk to the manager about it, He may listen to your problem and resolve it.
Except you can try this app to check if your hardware is okay or not..
https://play.google.com/store/apps/details?id=com.nexico.phoneTester&hl=en
saurabh.2561 said:
You must go to service center and talk to the manager about it, He may listen to your problem and resolve it.
Except you can try this app to check if your hardware is okay or not..
https://play.google.com/store/apps/details?id=com.nexico.phoneTester&hl=en
Click to expand...
Click to collapse
Thanks for reply.
is there any app that can check if there is Loudspeaker present on your handset on not ? btw i am getting only 1 bar on 2G where is used to be full 4 bars tried with different sims but max bars i can get is 2
Chairmansaab said:
Hey guys.
I recently had a burn-in problem on my Galaxy S2. I went to Samsung Service center on 2/July/2012 for a solution and they replaced my S2' Display. I got my S2 today from service center. (Yup it took them about 1.5 month to replace a display ! Damn ! ) . But when i got my S2 from them i saw some scratches on Camera lens i was like WTF! . I asked a guy in the service center about this matter but he replied " Sorry sir,
i will replace it for you but it will take some time, I said - hmm ok but when ? He replied back - 3-4 days.) I went out from center.
When i came back home. I transferred some new music files to phone from pc and started the music player. I realize that there is no sound.
I plugged in my headphones and got sound. Then somehow i noticed that there is no loudspeaker in the handset !
Now what should i do ? Can i post on consumer court for this ?
or tell them about this too along with camera lens replacement ?
btw warranty period is over now.
Wondering how this can happen, Maybe a careless technician replaced my S2 Display and forget to place back loudspeaker ?
I already hard reset my phone and flashed a ressurection remix 1.1 but no avail.
I am damn sure loudspeaker is not there !
Sorry for my English !
Click to expand...
Click to collapse
First thing u shud check before getting out of the service center is 'evrything is wrkin fi9 or no also if there are any damamges done by the service center like scratches etc"
u can call the corporate office and contct the person who handles the service centers
also first get in touch with the service center manager.
i got this problem with the service center too when i got my old Galaxy i9003 SL.. first, i got the camera all fixed, then the loudspeaker started not to work.. so i sent it back to the service center to get it all sorted out, total time the center used to get my phone fixed was like 4 months :| and when i got my phone back, the touch panel didn't work anymore.. sent it back again, and they said that im finally gonna pay them like Php8'000 because it was out of warranty.. i feel ripped off man. tsk.
but i eventually got the touch screen working, i did some magic inside,
anyway, you're at luck if your phone is still on warranty complain to the manager lol
saywhatt said:
i got this problem with the service center too when i got my old Galaxy i9003 SL.. first, i got the camera all fixed, then the loudspeaker started not to work.. so i sent it back to the service center to get it all sorted out, total time the center used to get my phone fixed was like 4 months :| and when i got my phone back, the touch panel didn't work anymore.. sent it back again, and they said that im finally gonna pay them like Php8'000 because it was out of warranty.. i feel ripped off man. tsk.
but i eventually got the touch screen working, i did some magic inside,
anyway, you're at luck if your phone is still on warranty complain to the manager lol
Click to expand...
Click to collapse
Hmm btw i already mentioned that my warranty is over now.
I can't connect them because its closed today (umm sunday
So i have to pay them to get my phone working all over ?
I mean they did this all and make my phone faulty.
Things which are not working or functionally abnormal are-
Loudspeaker - removed
Getting weak signal 2bar max as of now.
Camera behavior is changed in macro mode
Chairmansaab said:
Hmm btw i already mentioned that my warranty is over now.
I can't connect them because its closed today (umm sunday
So i have to pay them to get my phone working all over ?
I mean they did this all and make my phone faulty.
Things which are not working or functionally abnormal are-
Loudspeaker - removed
Getting weak signal 2bar max as of now.
Camera behavior is changed in macro mode
Click to expand...
Click to collapse
Well before you talk about money and everything, you should "business" talk with the manager xD lol
Sent from my S2 which is awesome
Chairmansaab said:
Hmm btw i already mentioned that my warranty is over now.
I can't connect them because its closed today (umm sunday
So i have to pay them to get my phone working all over ?
I mean they did this all and make my phone faulty.
Things which are not working or functionally abnormal are-
Loudspeaker - removed
Getting weak signal 2bar max as of now.
Camera behavior is changed in macro mode
Click to expand...
Click to collapse
talk to the manager or the franchisee owner
if no reply from them then get this issue to corporate
thats wat i do
i got full refund for my Nokia n900 after a year of use and then bought a s2
Related
Hey guys, I just got my touch pro last week and now the keyboard wont work. No drops or water damage. It wont light up or anything. I dont want to have to go back to the sprint store, so if u guys have any suggestions that would be awesome. Thanks.
Sorry
I hate to be the bearer of bad news, but I had the same thing happen to me. I spent probably a combined total of 8 hours on the phone with different people before I got any kind of solution. I couldn't find anything online. I was out of the initial Sprint Warranty. So Sprint said, sorry, you're gonna have to pay for a whole new device. That wouldn't work, the device was just 3 months old. So I called HTC, and at first they said there was nothing they could do either, until I talked to one person who forwarded me to PCD. They were able to fix it, for free under warranty, they replaced some RFID tag (IDK what that meant, it was in this checklist of tests they sent back) and sent the phone back. All I had to pay was shipping to their Repairs center. The bad thing was, it took them 3 weeks to work on it (only 4 days were shipping there and back). I hope I have been helpful, and I am sorry about the bad news. I know the feeling.
Hey, i had the same problem but i went to sprint and change my device, the new one works perfect, my advice go back and change it.
Bigswigg said:
Hey guys, I just got my touch pro last week and now the keyboard wont work. No drops or water damage. It wont light up or anything. I dont want to have to go back to the sprint store, so if u guys have any suggestions that would be awesome. Thanks.
Click to expand...
Click to collapse
i had the same problem i went to sprint and change my device, the new one works perfect, so my advice go back to the store and replace it for a new one, take care......
Not much but maybe
Had one that same thing happened. Performed hard reset and corrected it maybe temp fix though but it worked so far about a week of good use so far.
I had the same thing on my Verizon Pro, what I found was (I took mine apart) was that the cable had came loose from it's connector, I just had to reseat it and works perfect. By the way I bought it that way (got a great deal because it didn't work).
kilroy1stcav said:
I had the same thing on my Verizon Pro, what I found was (I took mine apart) was that the cable had came loose from it's connector, I just had to reseat it and works perfect. By the way I bought it that way (got a great deal because it didn't work).
Click to expand...
Click to collapse
I have the same keyboard problem...it doesn't work most of the time, but once in a blue moon it will....the keyboard lights come on, but no input from keys work....so is that still a connector issue you think? Did you keyboard backlight come on?
2nd question: How do I open my TP?
Thanks.
Here's a link with the Touch Pro teardown, thanks to BigDiesel07 @ PPCGeeks. Hope this helps a bit...
http://forum.ppcgeeks.com/showthread.php?t=49932&highlight=teardown+touch+pro
G00gle26 said:
I have the same keyboard problem...it doesn't work most of the time, but once in a blue moon it will....the keyboard lights come on, but no input from keys work....so is that still a connector issue you think? Did you keyboard backlight come on?
2nd question: How do I open my TP?
Thanks.
Click to expand...
Click to collapse
I am not sure if my keys lite up or not, it has been a while, but it sounds to me like a possible connection issue with it being intermittent.
happened to me twice hopefully tp2 fixes this little issue.
same problem!!! just go to sprint, they can fix the problem... "they changed my keyboard"!!!
yah me too, i took my touch pro back to Sprint and they changed the whole touch screen part of the phone for me in 45 mins and for some reason that fixed the keyboard as well, so i guess the problem is in the touch-screen part of the phone, not the keyboard itself
Try this. Take out the battery and pinch extremely hard on the space button to re-seat the keyboard cable.
I'm not completely sure if it will work as I got my phone replaced before I found this fix.
Try it and let me know if it helped any.
zKnuckles said:
Try this. Take out the battery and pinch extremely hard on the space button to re-seat the keyboard cable.
I'm not completely sure if it will work as I got my phone replaced before I found this fix.
Try it and let me know if it helped any.
Click to expand...
Click to collapse
Genius! However, i am not. Your solution worked, however i fear it may be a temporary solution? I want to get this fixed while under warranty and dumb ol' me fixing it, well, now i won't have anything to show the sprint store
zKnuckles said:
Try this. Take out the battery and pinch extremely hard on the space button to re-seat the keyboard cable.
I'm not completely sure if it will work as I got my phone replaced before I found this fix.
Try it and let me know if it helped any.
Click to expand...
Click to collapse
this worked for me! thanks!!! I was getting ready to open up the phone or go to the sprint store. You the man.
this is a very common problem because this also hppened to me.
the represenstative told me that putting on 3rd party software can help the keyboard going out
USAF22 said:
I hate to be the bearer of bad news, but I had the same thing happen to me. I spent probably a combined total of 8 hours on the phone with different people before I got any kind of solution. I couldn't find anything online. I was out of the initial Sprint Warranty. So Sprint said, sorry, you're gonna have to pay for a whole new device. That wouldn't work, the device was just 3 months old. So I called HTC, and at first they said there was nothing they could do either, until I talked to one person who forwarded me to PCD. They were able to fix it, for free under warranty, they replaced some RFID tag (IDK what that meant, it was in this checklist of tests they sent back) and sent the phone back. All I had to pay was shipping to their Repairs center. The bad thing was, it took them 3 weeks to work on it (only 4 days were shipping there and back). I hope I have been helpful, and I am sorry about the bad news. I know the feeling.
Click to expand...
Click to collapse
go to your phone carrier.
demand a NIB replacement. (new in box)
it states in the manufacturing warranty that you get a NIB replacement for the keyboard. it's a known problem, tell them to call the tech department or htc tech support and they will tell the rep the same thing.
Don't leave without a NEW replacement.
Don't take a refurb(mailed out) replacement.
throwback1718 said:
this is a very common problem because this also hppened to me.
the represenstative told me that putting on 3rd party software can help the keyboard going out
Click to expand...
Click to collapse
hahahahahha.
I call BS on that one. lol.
I did it... removed bat', piched key b'. it now works... eeeeeeeeyesss
Got a 0 hour touch pro less than 2months, keyboard started lagging since 2 weeks ago, then extra spaces and duplicate letters and finally died after a charging session in a hot weather day.
Removed battery and press spacebar top and bottom very hard to resit the keyboard connector fixed the issue.
Same happened to me on my Alltel CDMA Touch Pro after having owned it for about 4 weeks. It would also not shut off the screen backlight. Was very odd. Luckily, my Alltel store is literally across the alley from my house, so I ran a full backup using Sprite Backup, walked over there, and they swapped it out for a new phone within 10 minutes. Took me another 45 minutes to restore the backup, but wasn't nearly as bad as sending it away for several weeks to be repaired.
Hi All,
I just bought the Photon 4G day before night and am loving it
But I realized that camera is showing a black patch on the screen... Its there in the file even when i take snaps as well as record videos Its set there permanently (same spot). Its somewhat translucent.
Please can anyone help me out fixing it cause its disappointing me somewhat
I have attached few images to let you guys know how it looks..
Oh and I think I dont need to point out the location of this ****. Its at the same spot in all the three images. In the second pic below the androids right leg...
P.S. Tried resetting the phone to factory setting, tried removing the battery.. No warranty for the phone. Bought it from Ebay India. Its the USA Sprint phone..
If cleaning does not help guess you will need a new one.
Sent from my MB855 using xda premium
rbeavers said:
If cleaning does not help guess you will need a new one.
Sent from my MB855 using xda premium
Click to expand...
Click to collapse
I did try cleaning it. The glass is absolutely flawless. So the main sensor / chip is defective i guess. I came across people facing, if not the same, but similar issues with their Android phones. I am not sure.
I hope I see someone who could manage to fix it or I'm totally out of luck. Have to live with that ass forever lol. Hope it doesnt expand any more!!!
you already stated you cleaned it ,so I will not beat that dead horse. If I were a betting man (I'm not really) I would say you have one of two issues.
1. (and I hope its not this) that phone was dropped and something broke or cracked internally.
2. Someone took it apart and lint or dust got between the lenses. Good Luck.
Althought #1 is possible, everyone I know with high end Smartphone treats them like 2 month old babies!
dsims7_2000 said:
you already stated you cleaned it ,so I will not beat that dead horse. If I were a betting man (I'm not really) I would say you have one of two issues.
1. (and I hope its not this) that phone was dropped and something broke or cracked internally.
2. Someone took it apart and lint or dust got between the lenses. Good Luck.
Althought #1 is possible, everyone I know with high end Smartphone treats them like 2 month old babies!
Click to expand...
Click to collapse
I dont think it has fallen... Its absolutely without any scratches or anything anywhere.. ANd the mark looks like a tiny butterfly! lol which is kinda transparent. I tried manually makin some marks on the camera lens with a blue marker pen, but that doesnt look the same at all. it just brings a blue hue (ink color) on the image. You cant see it as a mark (spot like in this case)..
And I'd like to mention one more thing. This thing, when I zoom it to the next level, it moves to the left and when I zoom it even more, it gets off the screen! (outside)Funny!
And about the dust thing, I really doubt..
Looks like dust on the sensor cant do ne thing unless u dismantle the whole camera module.
androiderb89 said:
And I'd like to mention one more thing. This thing, when I zoom it to the next level, it moves to the left and when I zoom it even more, it gets off the screen! (outside)Funny!
Click to expand...
Click to collapse
Strange I must say. We have Digital Zoom, not Optical. Is your phone Rooted with stock ROM?
Have you tried shaking it to see if the spot will move ??
farookh said:
Looks like dust on the sensor cant do ne thing unless u dismantle the whole camera module.
Click to expand...
Click to collapse
I agree with farookh. If this were an SLR, I would say dust on the sensor and give you pointers on how to clean it. Since the sensor is internal here, you probably need to return it and get a new one versus voiding any warranty by trying it yourself.
mypenguin said:
Since the sensor is internal here, you probably need to return it and get a new one versus voiding any warranty by trying it yourself.
Click to expand...
Click to collapse
Read his original post last sentence. No warranty, he got it from E-Bay in India.
OK. Let me tell a trick as former sprint store manager. I just used this to replace my epic so I know it still works.
If you have to phone active on your account call technical support about the phone. Tell them you are calling because a Rep at the store instructed you to call and do a "advanced exchange" on your device. Tell tech support that the store couldn't fix it and didn't have a replacement phone for you. Say they wouldn't exchange for new device and gave u a hard time. It is important to sound like your very unhappy. If they mention insurance, say your phone didn't qualify because the phone suffered no damage, it is a manufacturer defect as told to you by the repair Rep.
They may attempt to ask you what store u went to. Cut them off and say sir, I am not dealing with store again. U going in circles and feel everyone is spinning u and don't want to replace phone.
They will process advanced exchange and you swap phones through mail. They will send new one and you ship back old one.
Sent from my MB855 using xda premium
farookh said:
Looks like dust on the sensor cant do ne thing unless u dismantle the whole camera module.
Click to expand...
Click to collapse
If its dust and we only have digital zoom, shouldn't the spot still remain even after zooming? why does it move outwards
And I noticed 1 more thing yesterday... When I focus the camera (specifically that point!!) towards the sun, the spot just dissolves in the light and is not visible... Same is the case when I point it towards some very bright source.
dsims7_2000 said:
Strange I must say. We have Digital Zoom, not Optical. Is your phone Rooted with stock ROM?
Click to expand...
Click to collapse
Its stock ROM. I tried using a couple of camera apps, but still no luck. The spot appears on all. Do these apps use the same module used by the Default camera App? If yes, is there a way to reinstall the module.
rbeavers said:
Have you tried shaking it to see if the spot will move ??
Click to expand...
Click to collapse
Lol yeah, I did try doing it. Tried tapping it hard with my nail as well, still the exact same position.
miahdog said:
OK. Let me tell a trick as former sprint store manager. I just used this to replace my epic so I know it still works.
If you have to phone active on your account call technical support about the phone. Tell them you are calling because a Rep at the store instructed you to call and do a "advanced exchange" on your device. Tell tech support that the store couldn't fix it and didn't have a replacement phone for you. Say they wouldn't exchange for new device and gave u a hard time. It is important to sound like your very unhappy. If they mention insurance, say your phone didn't qualify because the phone suffered no damage, it is a manufacturer defect as told to you by the repair Rep.
They may attempt to ask you what store u went to. Cut them off and say sir, I am not dealing with store again. U going in circles and feel everyone is spinning u and don't want to replace phone.
They will process advanced exchange and you swap phones through mail. They will send new one and you ship back old one.
Sent from my MB855 using xda premium
Click to expand...
Click to collapse
So you recommend me calling Motorola India customer service and do the same?
And I'm starting to love this forum slowly cause of you guys!
miahdog said:
OK. Let me tell a trick as former sprint store manager. I just used this to replace my epic so I know it still works.
If you have to phone active on your account call technical support about the phone. Tell them you are calling because a Rep at the store instructed you to call and do a "advanced exchange" on your device. Tell tech support that the store couldn't fix it and didn't have a replacement phone for you. Say they wouldn't exchange for new device and gave u a hard time. It is important to sound like your very unhappy. If they mention insurance, say your phone didn't qualify because the phone suffered no damage, it is a manufacturer defect as told to you by the repair Rep.
They may attempt to ask you what store u went to. Cut them off and say sir, I am not dealing with store again. U going in circles and feel everyone is spinning u and don't want to replace phone.
They will process advanced exchange and you swap phones through mail. They will send new one and you ship back old one.
Sent from my MB855 using xda premium
Click to expand...
Click to collapse
Motorola India told me that they cant help me as this phone hasnt released here. They have no hardware and software support. They want me to co-ordinate with Motorola USA.
And when I lookup my phone's IMEI on motorola, I see that it is under warranty till Oct 2012...
Do you think I can get a replacement being here in India. I have the box, the manual and the handset.
I would snail mail moto and get a RMA or something in writing.
Sent from my MB855 using xda premium
i was tired of the gps issues so took the ace tot he samsung service center local to me they had it 4 days replaced some part to do with gps then said they were testing it
when i rung today they said 5 to 7 working days more as after the througher testing the main pcb is faulty and they need to order a new one
it was making calls and sms ect was working fine just the gps issuse
so i guess now i wait till next week to get a smart phone back
it was covered under warrenty
gps issues for me was a faulty part and then the main pcb found to be faulty as well
fine !! but in what way u want us to help u ?
zwarhawkz said:
i was tired of the gps issues so took the ace tot he samsung service center local to me they had it 4 days replaced some part to do with gps then said they were testing it
when i rung today they said 5 to 7 working days more as after the througher testing the main pcb is faulty and they need to order a new one
it was making calls and sms ect was working fine just the gps issuse
so i guess now i wait till next week to get a smart phone back
it was covered under warrenty
gps issues for me was a faulty part and then the main pcb found to be faulty as well
Click to expand...
Click to collapse
ok ......and u want us to .........
Then...?? What happened?? Tell us more!!
U create a thread just to inform ur ace hardware faulty??
Baby,can u please,ask mod to delete ur thread? I'm trying to find another helpful n informative threads,but,why people..
Why??
please baby,dont do things like this anymore okay,
zWarHawkz said:
i was tired of the gps issues so took the ace tot he samsung service center local to me they had it 4 days replaced some part to do with gps then said they were testing it
when i rung today they said 5 to 7 working days more as after the througher testing the main pcb is faulty and they need to order a new one
it was making calls and sms ect was working fine just the gps issuse
so i guess now i wait till next week to get a smart phone back
it was covered under warrenty
gps issues for me was a faulty part and then the main pcb found to be faulty as well
Click to expand...
Click to collapse
And? What? xda is not a place to share your status(hardware) updates,you know...
I do have to agree with you guys but flaming someone isnt necessary as well...
QNBT said:
I do have to agree with you guys but flaming someone isnt necessary as well...
Click to expand...
Click to collapse
Agree.
Thread closed.
So I got my 4th SGSII ...seems its ok now, dont turn off, but now when im on call with someone i ear weird small vibration which is annoying, but when I volume it down 2 steps it stops or isnt that noticeble. Yesterday was ok, now its annoying and noticeble. Anyway to fix this? Or jeezus god i have to go AGAIN to the store and get the 5th SGSII???? Please tell me this has a solution from home
NunoPitbull said:
So I got my 4th SGSII ...seems its ok now, dont turn off, but now when im on call with someone i ear weird small vibration which is annoying, but when I volume it down 2 steps it stops or isnt that noticeble. Yesterday was ok, now its annoying and noticeble. Anyway to fix this? Or jeezus god i have to go AGAIN to the store and get the 5th SGSII???? Please tell me this has a solution from home
Click to expand...
Click to collapse
Sounds like a defective speaker or bad sound settings.
Also most people would have got a full refund after 2nd device having fault. Getting a 3rd and 4th device from same retailer is ridiculous.
TheATHEiST said:
Sounds like a defective speaker or bad sound settings.
Also most people would have got a full refund after 2nd device having fault. Getting a 3rd and 4th device from same retailer is ridiculous.
Click to expand...
Click to collapse
I phoned to my mom, then to my girlfriend again, and it seems the defect is ok again, maybe some really bad signal from my girlfriends house or something?
Hello,
I have a Samsung Galaxy s6 Edge G925F with custom rom, i have a problem with my sensor.
I turn my auto-brightness in ON and nothing chang, it's always stay at the same level of brightness, i tested it, if it was a hardware problem with calling "*#0*#" but not, it work perfectly in that.
and for the proximity sensor, when i call someone, the screen turn automaticaly in black, same think, i tried to test hardware, it's work, when i call someone with What's App for exemple, it's work, but it's not work with phone dialer.
(Sorry for my bad english, i'm french)
Can someone help me ? I tried an other rom, same problem, other bootloader / modem, same again.
Same issue here! Don't know what the problem is. Sensor is working when being tested, but somehow system is not receiving that info. Factory reset did not help either. I am on stock everything (5.1.1).
and you have no problem with brightness in mode auto ?
Auto brightness is not working either. It is always at same output value, no matter what I do. And also navigation buttons are not lighting up anymore.
Phone is all stock. Not sure if I should try with other roms...
Sent from my Nexus 6 using Tapatalk
Oh, we have the exact same problem, I just noticed that, my softkey lighting doesn't work too.
Have you got a problem like that, you put your headset's jack into your phone, and It's not detected by your phone ? İ have that issue too, I bought a jack, dock replacement for replace this part, I will tell you what happening next.
I saw your thread, did you disassembly your s6 ? By you or other guys.
If you find any solution to this problem please report it here and I will do the same. Hope we will be able to fix it .
Sent from my Nexus 6 using Tapatalk
Emzelim said:
Have you got a problem like that, you put your headset's jack into your phone, and It's not detected by your phone ? İ have that issue too, I bought a jack, dock replacement for replace this part, I will tell you what happening next.
I saw your thread, did you disassembly your s6 ? By you or other guys.
Click to expand...
Click to collapse
I just checked this, and unfortunately it's not working...not recognized by the phone . Guess it's identical problem.
I did not touch any internals...just sent this phone for repairs, but they did not fix it because they found out that someone was already open it before. Now I do not know what to do.
Sent from my Nexus 6 using Tapatalk
Okay, then, The Phone was already opened before, I will tell you if I found something for that.
Emzelim said:
Okay, then, The Phone was already opened before, I will tell you if I found something for that.
Click to expand...
Click to collapse
Yes, as I wrote in my original thread phone had a problem with faulty battery. It was refurbished phone and seller stated that it has 2 years of manufacturer warranty, but as it turned out warranty was void because someone damaged that battery before and tried to fix it with some tape.
btw. everything else was working fine before we sent the phone for service. When they returned it all these problems started. I have ordered new battery and will replace that by my own I guess because Samsung is not responding to our messages. I guess my girlfriend will have to live with these issues if we are not able to fix them...
if you think your auto brightness is not working check out this app. If that doesn't work then your sensors are faulty/defective and contact Samsung support or your authorized reseller
https://play.google.com/store/apps/details?id=com.vito.lux&hl=en
paviol said:
if you think your auto brightness is not working check out this app. If that doesn't work then your sensors are faulty/defective and contact Samsung support or your authorized reseller
https://play.google.com/store/apps/details?id=com.vito.lux&hl=en
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As we mentioned already...every sensor checking app is reporting that senors are working just fine. I removed the battery so can't try this app right now, but will definitely check as soon as I can, thanks.
Update regarding my situation: Since everything failed to fix this device or receive our money back, I decided to open the phone and check if anything else is wrong with it (besides battery) and guess what...audio jack port was completely broken. Plugging in headphones was working before it went to official repair centre, and now I know they broke it. But still I can't do anything about it because Samsung is refusing to fix it. My best bet is to replace that part together with battery and live with other issues.
Worst service I have ever experienced...
Ok so, I will receive this replacement part (jack) this week, I hope it will fix the other problems too.
I'll tell you what happen after that.
Emzelim said:
Ok so, I will receive this replacement part (jack) this week, I hope it will fix the other problems too.
I'll tell you what happen after that.
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Please do! I also ordered whole usb connector board with headphone jack on it. Let's hope it will work.
btw. I just contented old battery back and tried this app. It is working great, so sensors are fine.
Hıı, I have A good news for you, I just replaced the usb, Jack part and all is working back, proximity sensor, auto brightness control and jack.
Good luck for you ?
Emzelim said:
Hıı, I have A good news for you, I just replaced the usb, Jack part and all is working back, proximity sensor, auto brightness control and jack.
Good luck for you ?
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Same here! Just replaced and packed everything up few minutes ago. Working great!! Finally! I'm glad we managed to fix this one ...
Just dry up the edges. Try to blow the corners. It is just a little bit wet because the corners have little gaps that let water and dust in. I blow dried my phone and it fixed the problem. If you try to wipe screen with water and it gets inside the edges, problem comes back again
Ich have the same problem. But how can it be a hardware issue when the sensors are working in test module? I don't want to send it in :/
Mine was having this exact problem and was solved by an update I didn't know existed. Go to where you find your updates and download any available. Mine worked great again afterwards. If that doesn't work, Try clearing your cache partition.
prov1kenobi said:
Mine was having this exact problem and was solved by an update I didn't know existed. Go to where you find your updates and download any available. Mine worked great again afterwards. If that doesn't work, Try clearing your cache partition.
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we are already finishing the year 2017 and apparently samsung continues to present the same defects !! Were you able to solve your sensor problem? Please take a look at my post and please help me!
https://forum.xda-developers.com/galaxy-s8/help/sensors-android-update-please-help-t3721874 join please <<<<<<<<<<<