I'm stunned at the constant complaints... I believe half of.. everyones issues are due to screwin around and f"n up their phones ,not reading stickies ,,rules , not.knowing...compatibility
The other half is probably defective devices NOT all of us have issues I've had none
The 122.651.3 has bettered the performance no WiFi 3g drop
Great battery from day 1 anyways !!
Root went well on this update providing you follow closely to the procedure.
This device is top notch
Has the s3 spanked
Sent from my EVO using xda app-developers app
My text messages aren't going through and I keep getting an error. I sure hope I am doing something wrong in sending text messages to anyone and everyone on my list.
Network issues.
Welcome to Sprint
I really haven't tinkered with much of anything on my phone and I find the most recent OTA to be MUCH MUCH buggier than the previous version. Before the update I never had Sense crash or any other programs crash. Now they happen once or twice a week (sometimes several in a day). Add that to the fact that I am not S-OFF and I have a loathing hatred for this most recent update.
Rxpert said:
Network issues.
Welcome to Sprint
Click to expand...
Click to collapse
I've been with sprint for as long as I can remember and this is the first instance where my text messages have stopped working for more than a few hours. It's the second day and I'll probably go to the sprint store and see what they say about it. It could be my phone. We'll see
JManekia said:
I've been with sprint for as long as I can remember and this is the first instance where my text messages have stopped working for more than a few hours. It's the second day and I'll probably go to the sprint store and see what they say about it. It could be my phone. We'll see
Click to expand...
Click to collapse
Sprint is in the middle of a huge overhaul and theres a LOT of strain on it right now
If updating prl/profile doesnt work get your radio checked. If the radio is fine its sprints network
Rxpert said:
Sprint is in the middle of a huge overhaul and theres a LOT of strain on it right now
If updating prl/profile doesnt work get your radio checked. If the radio is fine its sprints network
Click to expand...
Click to collapse
Thanks for the tips. Is there any way I can check the radio myself with some sort of an app or should I just take it to sprint store?
Rxpert said:
Network issues.
Welcome to Sprint
Click to expand...
Click to collapse
Sorry, but I'm not convinced that my text, roaming and dropped call issues are solely due to the upgrade. You guys can keep screaming that all you want. And I'm not saying that there aren't instances where that's the case. My wife has a shift and isn't experiencing these issues. I've also read about other evo owners with two phones or other sprint phones in their household -- none of which are displaying the same problems.
Again, I'm not saying the network upgrade isn't causing any issues, but it's a bit aggravating to see people post that in every thread containing an issue that can even remotely be attributed to the upgrade like it's gospel.
Sent from my EVO using Tapatalk 2
If you're complaining about SMS issues, missed calls, dropped calls, ect...
Go get your radio tested. It takes 30 minutes at a sprint store. You don't even have to unroot it. Hell, tell them its rooted so they don't mess with the software.
I may try bringing it in tomorrow.
Sent from my EVO using Tapatalk 2
I called up sprint customer service and they were able to refresh it and after rebooting, my phone is able to send and receive text. Can't say it was the phone's fault, so so far this phone has served me well:fingers-crossed:
Yep, pretty odd that my network problems started the same day I bought this phone. Op, Your is working great. Good for you but please don't treat the rest of us as retards. This is my 6th android device. Only one of them wasn't on sprint network. That's only phones I didn't include tablets laying around the house. Nook colors and kfs for the kids and wife.
Sent from my EVO using xda premium
For those not aware...the EVO LTe is set up out of the box to work on LTE and Enhanced CDMA (for lack of better term/knowledge) Also know as Network Vision, or the upgrades.
In cases where an older phone connects and the EVO LTE does, I have confirmed the EVO LTE is connecting to a network type called ehrpd. This network is not yet active in most cities. The older device confirmed to be connected to CDMA and receiving normal 3g.
This is the reasoning behind changing the network mode to cdma only, as many of us have seen that it forces the phone on to CDMA and not ehrpd.
I hhonestly have no idea what I am doing, but this is what I have found in my hours of testing side by side with older devices. From what I can tell every LTE device Sprint carries has this issue, but the other devices appear to lack the ability to switch.
There are also other issues that can contribute to texts and data.
This theory also works in reverse. If I am in an LTE area and on cdma only data and texts are wonky and I have to switch back.
Moral of the story...handoff could be seriously jacked up. I remember Verizon and ATT having similar issues during buildout. You would think someone had figured it out by now.
Sent from my EVO using xda app-developers app
Dudes Sprint is upgrading 38000 towers its common sense that your going to have some connection issues and aside from that people living in high populated areas if one of the towers goes down for the upgrade the other ones are going to have way more traffic hence your problems......... I'm pretty sure that's right? And also if you if you can make calls and not receive calls or text but still have data your on data only o. O
Sent from my EVO using Tapatalk 2
chriswbush said:
Dudes Sprint is upgrading 38000 towers its common sense that your going to have some connection issues and aside from that people living in high populated areas if one of the towers goes down for the upgrade the other ones are going to have way more traffic hence your problems
Sent from my EVO using Tapatalk 2
Click to expand...
Click to collapse
This
Yawn.
Sent from my EVO using Tapatalk 2
A lot of the data/sms/call signal issues can be attributed to the current state of network upgrades, though it's obviously impossible to say 100%. In my experience, the network-related things have worked fine from day 1 (July 19th). That said, I have noticed actual system bugs. For example there was a time when I was using Talk (I hardly ever SMS anymore, Talk is way better IMO) and the text in the app became just a jumbled mess of pixels. Took a reboot to fix but it was still weird. And a friend of mine who got his Evo LTE a couple of weeks before me, his phone just started spontaneously overheating all of a sudden yesterday. We suspect a rogue app getting stuck in a loop, but still that's not a good sign; it should have been caught by the OS and at least thrown up a message to kill the offending application. Again, a reboot fixed it but I'm not really keen on that being an actual solution as opposed to a temporary workaround.
00mred00 said:
For those not aware...the EVO LTe is set up out of the box to work on LTE and Enhanced CDMA (for lack of better term/knowledge) Also know as Network Vision, or the upgrades.
In cases where an older phone connects and the EVO LTE does, I have confirmed the EVO LTE is connecting to a network type called ehrpd. This network is not yet active in most cities. The older device confirmed to be connected to CDMA and receiving normal 3g.
This is the reasoning behind changing the network mode to cdma only, as many of us have seen that it forces the phone on to CDMA and not ehrpd.
I hhonestly have no idea what I am doing, but this is what I have found in my hours of testing side by side with older devices. From what I can tell every LTE device Sprint carries has this issue, but the other devices appear to lack the ability to switch.
There are also other issues that can contribute to texts and data.
This theory also works in reverse. If I am in an LTE area and on cdma only data and texts are wonky and I have to switch back.
Moral of the story...handoff could be seriously jacked up. I remember Verizon and ATT having similar issues during buildout. You would think someone had figured it out by now.
Sent from my EVO using xda app-developers app
Click to expand...
Click to collapse
This makes the most sense of anything I've ever heard. If sprint would have said cdma2 or something, I wouldn't have had the opinion I did in yesterday's post.
Thanks
Sent from my EVO using xda premium
yamaford said:
This makes the most sense of anything I've ever heard. If sprint would have said cdma2 or something, I wouldn't have had the opinion I did in yesterday's post.
Thanks
Sent from my EVO using xda premium
Click to expand...
Click to collapse
If you want to run your own tests, I use network signal info, open signal maps and an app called "network" to find all of this.
I forward everything I find up the chain of command at Sprint but not sure where it goes or what comes out of it
Sent from my EVO using xda app-developers app
Related
I am coming from an Evo 4G. My apartment has always had sub par reception on sprint but now with the Evo 3D it is becoming irritating. In the same places I had 3G, I now am roaming. In a place where I had 2-3 4G bars, I have barely 1. I have tried updating my prl, my profile. One thing that I will note is that 4G on the 1 reported bar is about as good as the 3 bars on the old Evo. However 3G reception is definitely not very good overall.
My question - as I approach the one month I have had this phone, I wonder if I should:
A. Exchange the phone for another 3D. Has anyone heard of reception issues related to hardware? How has this device compared for everyone to the old Evo as far as reception? Do I have a dud?
B. Return it and get an original Evo.
C. Something else - call sprint ask for airwave or something like that.
I appreciate any advice anyone has. Thanks in advance.
My radio bars do show a tad lower, but I havent really noticed any issues.
I am willing to be some future PRL updates will help this.
My OG Evo was the same around launch time too
Had the same issue vs my old Eris on Verizon. Sprint reset the network which helped some, but I wound up manually changing the PRL to a USCellular one. Gained 4 bars.
Sent from my PG86100 using XDA Premium App
so PRL updates meaning non-sprint developer created? so 2 votes in favor of waiting it out?
berardi said:
I am coming from an Evo 4G. My apartment has always had sub par reception on sprint but now with the Evo 3D it is becoming irritating. In the same places I had 3G, I now am roaming. In a place where I had 2-3 4G bars, I have barely 1. I have tried updating my prl, my profile. One thing that I will note is that 4G on the 1 reported bar is about as good as the 3 bars on the old Evo. However 3G reception is definitely not very good overall.
My question - as I approach the one month I have had this phone, I wonder if I should:
A. Exchange the phone for another 3D. Has anyone heard of reception issues related to hardware? How has this device compared for everyone to the old Evo as far as reception? Do I have a dud?
B. Return it and get an original Evo.
C. Something else - call sprint ask for airwave or something like that.
I appreciate any advice anyone has. Thanks in advance.
Click to expand...
Click to collapse
C.airwave
Sent from my PG86100 using XDA App
ultra78721 said:
C.airwave
Sent from my PG86100 using XDA App
Click to expand...
Click to collapse
crap I just noticed it requires Broadband ISP already - I don't have internet at my place - does that mean i can't do anything?
berardi said:
crap I just noticed it requires Broadband ISP already - I don't have internet at my place - does that mean i can't do anything?
Click to expand...
Click to collapse
Have some friends with different carriers test your area, see which is stronger and use their PRL. That's what I did, told that to the Sprint rep while getting my MSL and he liked the idea (I did hint I would leave if I couldn't get a better signal).
Sent from my PG86100 using XDA Premium App
berardi said:
I am coming from an Evo 4G. My apartment has always had sub par reception on sprint but now with the Evo 3D it is becoming irritating. In the same places I had 3G, I now am roaming. In a place where I had 2-3 4G bars, I have barely 1. I have tried updating my prl, my profile. One thing that I will note is that 4G on the 1 reported bar is about as good as the 3 bars on the old Evo. However 3G reception is definitely not very good overall.
My question - as I approach the one month I have had this phone, I wonder if I should:
A. Exchange the phone for another 3D. Has anyone heard of reception issues related to hardware? How has this device compared for everyone to the old Evo as far as reception? Do I have a dud?
B. Return it and get an original Evo.
C. Something else - call sprint ask for airwave or something like that.
I appreciate any advice anyone has. Thanks in advance.
Click to expand...
Click to collapse
Had the exact same issue and well I returned mine this last Sunday and got a new 3d and well it's better so far. Last week Sprint updated prl over the air and it worked for a minute and then it was back to roaming, dropping calls, battery draining like crazy, sensitive power button. I know it's only Monday but I have not dropped one call or went into roaming yet.
MattC74 said:
Had the exact same issue and well I returned mine this last Sunday and got a new 3d and well it's better so far. Last week Sprint updated prl over the air and it worked for a minute and then it was back to roaming, dropping calls, battery draining like crazy, sensitive power button. I know it's only Monday but I have not dropped one call or went into roaming yet.
Click to expand...
Click to collapse
That's great. Wow
What did u say to get it switched without the run around ? They gave u new not refurbished right? Did you take it to the store you bought it at or call in?
ianoob said:
Have some friends with different carriers test your area, see which is stronger and use their PRL. That's what I did, told that to the Sprint rep while getting my MSL and he liked the idea (I did hint I would leave if I couldn't get a better signal).
Sent from my PG86100 using XDA Premium App
Click to expand...
Click to collapse
Verizon is strongest but if I take that PRL then I wont have Sprint 4G will I?
Also how would you load the other PRL?
Thank you!
I had the power button sensitivity issue - where the button presses momentarily caused the power menu to come up instead of going into sleep mode. So I took that phone into Sprint yesterday and they gave me a new phone, within 30 days. Any replacement should be a new phone and not a refurbished one within the initial 30 days of purchase.
Point being is that they new phone to me doesn't pick up a signal as well as the other Evo 3D that I had. We have an Airave at work and the old phone would have max bars and crystal clear, today first day with the new phone was at about 2 or so bars and the one phone call was very well lets just say not so crystal clear.
Recommend you take the phone back and ask them to test it. They can test the phone for you, and worst case swamp it out for you. Don't recommend PRL hacks since those tend to get people kicked out of Sprint due to excessive roaming.
berardi said:
Verizon is strongest but if I take that PRL then I wont have Sprint 4G will I?
Also how would you load the other PRL?
Thank you!
Click to expand...
Click to collapse
Sprint 4G is on a different radio than data/voice, WiMax vs CDMA/1Rxx.
If you search for say "carrier name" PRL July 2011, you should be able to find a current file. Download the file, open QPST Service Programming, click the tab "Roam" and put the file location in "Preferred Roaming". A full tutorial at http://forum.xda-developers.com/showpost.php?p=15158246&postcount=1
weidnerj said:
Recommend you take the phone back and ask them to test it. They can test the phone for you, and worst case swamp it out for you. Don't recommend PRL hacks since those tend to get people kicked out of Sprint due to excessive roaming.
Click to expand...
Click to collapse
Great idea - I think I will do this
berardi said:
That's great. Wow
What did u say to get it switched without the run around ? They gave u new not refurbished right? Did you take it to the store you bought it at or call in?
Click to expand...
Click to collapse
Told them it was dropping calls like crazy which it was and the rep said well lets get you a new one. Yeah got a new one from the same store.
berardi said:
I am coming from an Evo 4G. My apartment has always had sub par reception on sprint but now with the Evo 3D it is becoming irritating. In the same places I had 3G, I now am roaming. In a place where I had 2-3 4G bars, I have barely 1. I have tried updating my prl, my profile. One thing that I will note is that 4G on the 1 reported bar is about as good as the 3 bars on the old Evo. However 3G reception is definitely not very good overall.
My question - as I approach the one month I have had this phone, I wonder if I should:
A. Exchange the phone for another 3D. Has anyone heard of reception issues related to hardware? How has this device compared for everyone to the old Evo as far as reception? Do I have a dud?
B. Return it and get an original Evo.
C. Something else - call sprint ask for airwave or something like that.
I appreciate any advice anyone has. Thanks in advance.
Click to expand...
Click to collapse
I don't think you have a dud. Rather than bars, what are your actual speeds using something like Speed Test from the Market. I've had well....more than 3 of these E3D's, lol, and only 1 got half-ass decent speeds out of the box. With some re-provisioning and data reset methods in the General section I got all of them to set up correctly on the network.
So... About 4 days ago, I noticed that I couldn't connect to 4G anymore, but 3G works fine. Now I've always had full signal 4G where I live because there's a tower just down the block by the Sprint store. I can connect and I even get an I.P. address, but there's no data getting through. You can imagine how many times I went to recovery, cleared data, wiped, re-flashed, all the while thinking it was the ROM that had problems.
The answer came to me in the form of my younger brother. He has the Evo Shift and also had been having issues with his 4G. Now his phone is stock, so that ruled out the ROM being the issue (thank GOD I thought I somehow screwed my WiMax). So he tells me there was a power outage about 4 days ago at around 3am, since then he hasn't been able to connect.
What I'm thinking is- IT'S BEEN 4 DAYS... You guys here who work at Sprint, do you think a small power outage can bork the 4G network for 4 days?
And if so, how come it hasn't affected the 3G network as well?
Maybe It's another issue altogether...
Sprint actually has 4G?
Zoidpilot said:
So... About 4 days ago, I noticed that I couldn't connect to 4G anymore, but 3G works fine. Now I've always had full signal 4G where I live because there's a tower just down the block by the Sprint store. I can connect and I even get an I.P. address, but there's no data getting through. You can imagine how many times I went to recovery, cleared data, wiped, re-flashed, all the while thinking it was the ROM that had problems.
The answer came to me in the form of my younger brother. He has the Evo Shift and also had been having issues with his 4G. Now his phone is stock, so that ruled out the ROM being the issue (thank GOD I thought I somehow screwed my WiMax). So he tells me there was a power outage about 4 days ago at around 3am, since then he hasn't been able to connect.
What I'm thinking is- IT'S BEEN 4 DAYS... You guys here who work at Sprint, do you think a small power outage can bork the 4G network for 4 days?
And if so, how come it hasn't affected the 3G network as well?
Maybe It's another issue altogether...
Click to expand...
Click to collapse
4G is WiMax and 3G is EVDO so one getting knocked out might not affect the other....also, if they haven't had reports about that particular tower, they might not know to fix it.
To the poster above: if your not going to be helpful, don't post.
Sent from my Google Nexus S using xda premium
That sucks man. I'm blanketed in supposedly 4g service and can't get it neither. I wanna go take a dump on one of their towers.
Can a power outage kill 4G? Certainly. Cell towers work like many other electronic devices, and are still prone to things getting shorted (Even if there are several layers of protection to try and stop that). I would honestly recommend calling tech about it and seeing if the towers near you have any posted outages, or at least report the issue.
They likely cannot fix the issue unless they know about it, and if everyone presumes everyone else will report the issue; it may never get reported.
Rayne Jarre said:
Can a power outage kill 4G? Certainly. Cell towers work like many other electronic devices, and are still prone to things getting shorted (Even if there are several layers of protection to try and stop that). I would honestly recommend calling tech about it and seeing if the towers near you have any posted outages, or at least report the issue.
They likely cannot fix the issue unless they know about it, and if everyone presumes everyone else will report the issue; it may never get reported.
Click to expand...
Click to collapse
I'll call tomorrow and bother someone over at the local sprint. I'm just wondering how did the 4G go out and not the 3G network. Oddly enough I also noticed the 3G network is slightly faster now... i.e. - I could never watch HD movies on Youtube without having the 4G on, now since of course I can't connect I tried on 3G and it didn't skip a beat. Maybe breathing too much spray paint fumes is making me crazy
The 4G sits on a separate tower from the Sprint tower's as the 4G is provided via Clear.
Noiro said:
The 4G sits on a separate tower from the Sprint tower's as the 4G is provided via Clear.
Click to expand...
Click to collapse
Gotcha
Sent from my Shooter 3D
I've made references to this in Q&A, so apologies if you've read this already.
Simply put, my mobile data does not work on this phone. What I'm finding is if I leave a WiFi network or go to/from Sprint to roaming data, the hand-off to cellular data never happens as one of three things invariably occurs:
a) Mobile Data is stuck in 'turning on...' and thus I have no signal at all;
b) I have signal but no throughput (the up/down arrows never light up and I get no data connection);
c) the phone just reboots.
So basically if I change my network state, I can't go back until I reboot. Toggling Mobile Data does nothing in any of these instances. Now I expect holes in the software during a device release, but not holes you can drive a truck through. If anyone is experiencing the same issue or has any ideas, I'd love to hear them. If it's not solved by the end of my 14-day rescission period, this thing is done for.
I had this same exact problem. Update your profile and PRL. That fixed it for me but I dunno if that will fix the problem permanently. Might be a hardware defect but I hope it was just a prl/profile issue.
Sent from my EVO using Tapatalk 2
I've tried updating my profile and PRL and unfortunately that did nothing, and moments ago I gave up and called Customer Care to reactivate my OG EVO.
Of course, 30 seconds after that was all done the representative told me there's an EVDO data issue/outage that has been persistent in Philadelphia since the 22nd. You'd think they'd tell their store reps this valuable information, but such is not the case. I'm going to try running some tests on my OG EVO for comparison's sake and see how much truth they're telling me before I put the LTE back in the box and tell Sprint where they can shove it.
I have noticed some quirkyness with the WiFi/3g handoff on the phone on stock and viperROM. I am in the Philly market too, possibly the issue.
Sent from my EVO using Tapatalk 2
It's becoming unbearable. I lose my 3g connection about 3 times a day. But today, it's lost it about 20 times and that's no exaggeration. It's lost mobile data at least 5 times in the last hour. HTC has got to do something about this.
Sent from my EVO using xda premium
So I reactivated my OG EVO and sure enough, 3G data speeds are nothing short of awful in the 19103 area (~6KB/sec on average), compared to the 19106 area a mile or so away -- there's definitely an EVDO issue in the area. However, the OG EVO is not exhibiting the same WiFi/roaming hand-off issues that the EVO LTE is; that has to be a software issue specific to the phone. Seeing as I frequently walk in and out of various WiFi blankets throughout the city several times every day, this bug is a deal-breaker for me.
When I leave a wifi area I've noticed it takes a very long time to pick up 3G. It was nearly instant on my E4GT.
I just had the same issue with my mobile connection. Updating my profile and PRL seemed to do the trick. Changing from wi-fi to mobile also takes over a minute...
change your phone from cdma/lte mode to cdma mode, did the trick for a few friends of mine.
I've also been having the same issues. My phone will just drop 3G and go to roaming or no signal at all constantly. I also live in the Philly area so I'm hoping since we're in the second wave to get LTE that its just Sprint working on the network but I'm starting to suspect that we have a serious problem with our phones. Im on my second phone & a few different ROMS including stock & I've been having the problem since pre relase while my wife's Samsung E4GT has had no issues.
Edit
Well I took the advice from another thread and switched from CDMA/LTE to CDMA only & I haven't had any issues with my 3G dropping or with the WiFi to 3G handoff. Don't know if that fixed the problem or if Sprint just isn't working on the towers today.
Sent from my EVO using Xparent ICS Blue Tapatalk 2
Okay this is starting to piss me off. I loose 3G service anytime I unlock the phone. In my house I can not keep a call connected to save my life, even though I have 4 bars. My 3G just looses signal. Its not when I switch from WiFi. It just does it on its own.
The first thing I tried was to turn the CDMA/LTE to just CDMA, tested this for 2 days nothing. I updated both Profile and PRL.... nothing.
I am really tempted to walk into a Sprint store and through down because this is unacceptable. And this happened to my first EVO LTE, so I returned it within my 14 days, got a second one and its doing the same thing. I thought well maybe its because I am in the Chicago Subbards but I have been in 2 other states and I have the same issue.
Anyone know of a fix or when HTC will actually fix their newest phone? I mean come on really guys, how is this okay?
EDIT:
Also, I tried turning off NFC and that doesn't help either.
And is anyone else's EVO get REALLY hot?
Cherokee4Life said:
Okay this is starting to piss me off. I loose 3G service anytime I unlock the phone. In my house I can not keep a call connected to save my life, even though I have 4 bars. My 3G just looses signal. Its not when I switch from WiFi. It just does it on its own.
The first thing I tried was to turn the CDMA/LTE to just CDMA, tested this for 2 days nothing. I updated both Profile and PRL.... nothing.
I am really tempted to walk into a Sprint store and through down because this is unacceptable. And this happened to my first EVO LTE, so I returned it within my 14 days, got a second one and its doing the same thing. I thought well maybe its because I am in the Chicago Subbards but I have been in 2 other states and I have the same issue.
Anyone know of a fix or when HTC will actually fix their newest phone? I mean come on really guys, how is this okay?
EDIT:
Also, I tried turning off NFC and that doesn't help either.
And is anyone else's EVO get REALLY hot?
Click to expand...
Click to collapse
Have the same issue on 2 diffrent EVO lte's . I heard it could be towers or the software on the phone . I think its the pho e because I've heard the s3 dosnt have these issues .
Sent from my EVO using xda premium
same problem here
started a thread over on the sprint site here
http://community.sprint.com/baw/message/445385#445385
I thought it was the towers as well, but I been in 3 states the exact same issue...
Im in naperville and im waiting for lte to be up and running before I buy the Evo lte...my brother is having the same problems as you...looks like another month before its ready...patiently waiting...hang in there
Sent from my HTC Evo 4G using xda premium
As of today, dead. Voice is ok. 3G is gone. (Philly)
Im in lexington sc and for about a week now my data (which i had inside my house just fine) has been out almost completely and i have called 3 times and got 3 different reasons on why this is. Now last night they tell me that there is NO eta on when it will return????? WTF! This better be a LTE thing. If not this is getting out of control fast... They said id be credited for the outage, well data is 50% of what we pay for. This is unacceptable sprint...
Say if it is a software issue shouldn't most people have this issue ?
Sent from my EVO using xda premium
probably, depending on which software/firmware version you're running. I think it's more specifically related to the radio version/fw vs the towers causing it. it seems more and more like i get varied results depending on where i'm at. always the same end result, just the behavior in how long 3g stays connected varies.
I have been dealling with the same issues. I was driving and my data went out. Can't get data only if I connect to a WiFi, I tried everything. I am on the latest firmware, prl, ect. I got it back yesterday about 5 hours later but as soon as I go to an area with no service it will not come back. (Voice and text work fine) I am still without data since Noon today. I know I have 3G because my old Epic 4G is working fine. I even flashed the radio again and flashed the whole firmware again. Still doesn't work. I am about to take it back and get the Samsung....
Hi everyone, i called sprint today to call about some issues i was having receiving calls and texts while on the sprint network (not roaming) so i called and found i that the towers in my town are in the process of receiving the network vision upgrades so figured i would share the problems i was having so you might know if you are getting them to. that is if you guys get the same problems...
Issues:
1. not receiving calls
2. not receiving texts unless placing a call and only getting the texts while the call is in progress
3. The above being solved by forcing your phone to roam
4. internet might go 1x every once and a while in places where you previously had 3g
p.s. the lady says all this will be fixed once the upgrade is complete
so hope this helps a few people who are getting the upgrade and not knowing it haha
Had this issue and got an Airave. Problem solved, at least at home. It was brutal before that though.
Sent from my EVO using xda app-developers app
PhxkinMassacre said:
Hi everyone, i called sprint today to call about some issues i was having receiving calls and texts while on the sprint network (not roaming) so i called and found i that the towers in my town are in the process of receiving the network vision upgrades so figured i would share the problems i was having so you might know if you are getting them to. that is if you guys get the same problems...
Issues:
1. not receiving calls
2. not receiving texts unless placing a call and only getting the texts while the call is in progress
3. The above being solved by forcing your phone to roam
4. internet might go 1x every once and a while in places where you previously had 3g
p.s. the lady says all this will be fixed once the upgrade is complete
so hope this helps a few people who are getting the upgrade and not knowing it haha
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yeah chicago market.....been a brutal one for the NV upgrades from what has been said thus far....
Most are probably experiencing this around the country
I wonder why Chicago had been so much worse? It was flat out ridiculous for a while there.
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PsiPhiDan said:
I wonder why Chicago had been so much worse? It was flat out ridiculous for a while there.
Sent from my EVO using xda app-developers app
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s4gru had an article on it awhile ago going over some of it...just seemed like a multitude of problems they encountered there they were not expecting beforehand...
sgt. slaughter said:
yeah chicago market.....been a brutal one for the NV upgrades from what has been said thus far....
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I can vouch for this, it's been terrible for me the past few months. Every other call drops, randomly dropped 3g, data speeds slow enough that I can even stream low quality music. Some parts of the area are great, some parts all you can do is throw the phone into airplane mode so your battery doesn't drain.
That totally explains my evo 3d. For a while when I had it I always had to place a call to get my texts...
as sgt.slaughter said on s4gru they had an article. the jist of it is is that motorola did all the towers in chicago the first time and now samsung is doing them with all different stuff and the messed up combo between sam and moto is messing with everyones phones. they said that it will be fixed eventually...
Yeah same problem here in Hammond, In...right across the border from Chicago's Hegewich neighborhood. Dropped calls, etc...lately though I get full bars and crystal clear calls at work when I used to get 1 bar. 4g eracticly but 3g is horrendous. Hopefully up and running soon
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I had all of that happen when they were doing that here in the Dallas area.
I posted on s4gru about Seattle's 1x debacle, kinda miss my 3d.
Funny, here we've been experiencing delayed texts/crappy data rates/horrible reception. However, the website doesn't indicate any towers are here are being upgraded. For like 3-4 weeks I could barely even stream something on TuneFM or even a short, low quality YouTube video.
I guess we'll see.
kidstechno said:
Funny, here we've been experiencing delayed texts/crappy data rates/horrible reception. However, the website doesn't indicate any towers are here are being upgraded. For like 3-4 weeks I could barely even stream something on TuneFM or even a short, low quality YouTube video.
I guess we'll see.
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what site? and btw when i called sprint i had already been having issues since about july 24th, still have them, then she said the the towers would be done SEPTEMBER 7TH... i didn't realize it took so long to update the THREE towers in my entire town haha
sgt. slaughter said:
yeah chicago market.....been a brutal one for the NV upgrades from what has been said thus far....
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Also can vouch. Been like this around the loop/gold Coast on my LTE and 3D for a long time.. At Lollapalooza in Grant Park this past weekend I was roaming 85% of the time. Glad to see this post bc I was starting to get really angry that my dl speeds were slower than 56k and my gf on Verizon was getting as high as 14 Mbps down. She always gives me crap for it.
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Been having this in canton Ohio but I don't think it's lte upgrade probably prep or just was downed towers lol. They said they had a outage here but didn't say why.
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Yeah we got it bad in Frisco, they brought down one tower for upgrades, shortly after evdo went down on the next closest tower... the third closest tower is hardcore overloaded. Speedtest reports .02-.04 mb/s
I wish I had these problems. It would mean progress
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PhxkinMassacre said:
what site? and btw when i called sprint i had already been having issues since about july 24th, still have them, then she said the the towers would be done SEPTEMBER 7TH... i didn't realize it took so long to update the THREE towers in my entire town haha
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Maybe that's when LTE goes live in the Chicagoland area... The s4gu guy said September...? Intriguing.
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PsiPhiDan said:
Maybe that's when LTE goes live in the Chicagoland area... The s4gu guy said September...? Intriguing.
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we could only hope so haha
edit: are you by any chance from plainfield illinois? if so im not really all that far from you. maybe 25 minutes give or take haha
I've had my Evo LTE since launch, and have had call issues since the beginning. I came from the OG Evo, and knew Sprint had bad coverage in some areas around me; but this has been much much worse. I would say 4 out 5 calls drop immediately upon connection. I will have half or more signal when I call and as soon as it connects it drops off and I look and there are 0 bars. Oh, I'm also not in a town which has the updated network/LTE. I had done the HTC Unlock immediately, so I was nervous about trying to take my phone back. But thanks to this amazing guide, I can get it back to stock. Has anyone else had issues like this fixed by getting a new phone?
My main question is who do I take it back to? I have the BB Black Tie insurance, so I was thinking that would be easiest/quickest exchange. But I wasn't sure how they would react since there is nothing visibly wrong with the phone. And I'm sure as soon as I get in Best Buy it will work flawlessly .
are you in an area that is currently undergoing Network vision updates? In my area (Chicago suburbs), sprint acknowledged that the NV upgrades were causing problems.
I constantly get "no data connection" when I have 3 bars (not roaming) :/
have try doing a service reset? ##72786#
HTC EVO LTE
iamkoza said:
are you in an area that is currently undergoing Network vision updates? In my area (Chicago suburbs), sprint acknowledged that the NV upgrades were causing problems.
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No, I'm in Oklahoma and we don't even have a date for the upgrades yet .
luisrod03 said:
have try doing a service reset? ##72786#
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I have not. I'm assuming it's okay to do this running S-Off and custom Rom (CM10)?
I have also noticed terrible 3G speeds, much much worse than my OG Evo.
stewie63 said:
No, I'm in Oklahoma and we don't even have a date for the upgrades yet .
I have not. I'm assuming it's okay to do this running S-Off and custom Rom (CM10)?
I have also noticed terrible 3G speeds, much much worse than my OG Evo.
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yeah its ok....the ##72786# it's going to reset your data and voice...as soon as you put the ##72786# on your phone is going to ask for the msl enter it then press menu and reset....your phone is going to reboot and run the hands-free activation...just let it run and test it out see if it works
HTC EVO LTE
What part of Oklahoma?
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Tulsa
I'm in north okc and have the exact same issue. I've been in numerous lengthy phone calls with sprint about this and I'm on my second phone to no avail. My girls phone is the same. This phone does not like the okc area whatsoever. I remember my 3d was the same. I am currently at the point of leaving sprint for this. I love this phone but its driving me crazy. And let's not get into peak hours data drop.... I'm so frustrated with sprint right now.
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Well, I think I'm going to go back full stock tomorrow and run it by a Sprint repair store. Guys in IRC channel recommended I have them check my radios. I work with a guy who has a Samsung on Sprint and doesn't have great signal, but better than mine! I'm so torn right now, I know if i switched to Verizon I'd have great LTE signal all over town, but I wanted to support Sprint and see if they could fix their network. Now I'm regretting it but stuck in contract. But then again if I were to switch, there aren't really any phones I'm interested in on Verizon...
I love this phone but, I am.pissed and tired of repair stores, and sprint technical, and supervisors, and credits. They can see that most of my disconnects are device related and still won't switch me to another device or something. I really don't even want to switch. But, I totally believe its network being upgraded and this device is designed for something other than what's offered in my area.
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lawnguy said:
I love this phone but, I am.pissed and tired of repair stores, and sprint technical, and supervisors, and credits. They can see that most of my disconnects are device related and still won't switch me to another device or something. I really don't even want to switch. But, I totally believe its network being upgraded and this device is designed for something other than what's offered in my area.
Sent from my EVO using Tapatalk 2
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Send it in to htc and have them fix it. They warranty it for a year.
I had one that dropped calls but my second one is perfect.
Well, I'm going to try to get to the Sprint store later this afternoon. Will update here with result. If it's just their **** network, think they might let me out of contract if I ***** enough? If they do, then where do I go? I freaking love this phone, but if it can't make phone calls I can't keep it...
--Update--
I went to a Sprint store on Saturday to see what they said. As soon as I mentioned dropped calls and crappy speeds he started apologizing. Evidently they have begun the network update in Oklahoma, which means that a lot of towers are down or not at normal capacity. He said this has been going on most of the year and that the network should be back at normal capacity by the end of the year. He also said he had heard LTE by June-July of 2013, but was just a rumor. He reset my profile and PRL and said it might help. I'm going to stick it out as of now and hope they can produce a solid LTE network. I do really love Sprint and their fight for unlimited data, just hope they keep it up.
Dropped Calls
I, too, have had terrible luck with calls dropping with this phone. I was on the OG EVO and did not have these issues at all. From looking at this site s4gru.com I do not believe that my area (Indy) should be under any network updating as of yet. However, it also looks like Oklahoma should not be, either - so maybe they started early
In the end...my old EVO did not have issues up to the day I upgraded, and the new EVO has had issues since day 1. I do not believe this is a network issue, but more of a hardware/radio/phone design issue. I hoped the newest updates (including radio) would help, but I am still dropping calls way too often.