Connection and Touchscreen issues - Atrix 4G Q&A, Help & Troubleshooting

About a week ago I had strange things start happening with the touch screen. There would be a "screen touch" where I did not touch and sometimes the screen would go unresponsive all together. Turning off the screen and then back on would typically fix the issues but sometime I would have to restart. So I figured the ROM got corrupt somehow and so I changed the ROM. Well similar things continued to happen. Then at one reboot, it lost connection all together. What I realized is that it didn't have an APN. However, when I tried to add an APN and save it, it did not show up and I still have no connection.
Does anyone have any idea what is going on or how to fix this?

Update - Flashed a new radio and seems to have fixed the connection issues. I am still looking for answers as to why this is going on.
Also flashed the raindrop fix which did help the touchscreen issues. They still persist sometimes though

Related

[Q] data wont turn back on after shutting off WIFI unless reboot phone

Data wont turn back on after shutting off WIFI sometimes unless rebooting phone. I have Cyanogenmod-7.1.0-Fscinate on my phone was wondering if anyone is having the same thing. Or is there a bug out there that needs fixed. I have tried turning it on Plane mod and off to see if that would turn it back on. And i also tired turn DATA enabled off and turned it back on but nothing had to reboot the and then it work any help please.
This has been a problem for some on mtd roms...I have never had much trouble witht it tho. My only advice is to never leave both wifi and data on at the same time...
Thanks I was just wondering I new to this but im catching on pretty fast and I love this site lot of information.
FWIW, this issue is fixed on RickS' 12.2 MIUI build. Not sure if his fix could also be applied to CM7? Maybe one of the CM maintainers/kangers could get with Rick about it to see how he fixed it.

[Q] Galaxy S3 lockscreen hang and also unresponsive blackscreen

Hey guys,
I know there has been a couple of posts like this that I have found through searching but none have actually found a solution, so instead of resurrecting a old thread I thought I would start a new one.
Basically I am having some issues with my new pebble blue (yey) S3 . I have found that sometimes when the phone is sleeping when I press the power button to bring it out of sleep the lock screen begins to hang. This is followed by a number of different things, the screen either glitches for a bit and then begins to work or it stays locked and needs a battery pull. As well as this I've found that randomly either when charging or not and the phone is sleeping it simply becomes unresponsive, staying on a black screen and needing a battery pull to fix (this has only occured a few times, the hanging lock screen occurs quite often).
I have done some searching and found little in the way of a solution or what the problem is, however I have found that when the lock screen hangs -if it begins to work again after glitching out the 'WIFI connected to ****' appears at the bottom of the screen. Anyway if anyone has any ideas or also recieves this problem I would really appreciate some help as it's driving me crazy and I'm unsure if it is a common S3 bug or a faulty handset, in which case I have limited time to RMA.
Cheers in advance
Hmm, sounds like a faulty phone to me. Try taking it back to get it exchanged for onother one. S3 was built to fly not crawl.
You'll want to go through a process of elimination to figure out when might be causing it.
Something you can try and test with (one at a time)
-turn on airplane mode
-turn off live wallpaper
-shut down all running tasks
-change your lock screen security method
-limit the number of widgets running on all the screens
-reduce the number of active screens
Probably other things you can try to pull out of the equation, but thats a good start
After looking up dial-a-phones returns policy it would seem that I have 28 days to return if the handset is faulty, so this atleast gives me some breathing room to try out any suggestions for fixes. I will begin to eliminate each of the suggested items above however as the lock screen problem is intermittent it make take a day so actually see if it has had an effect, which is annoying at the least.
On another note a numberupted of people are stating high battery life on their devices however mine doesn't seem to be as good and I do have power saving on as well as nfc etc. turned off. This makes me believe my handset could have a fault, but tbf I haven't allowed for a discharge to 5% and the recharging to 100% which I heare allows for optimisation of the battery.
EDIT**** I have changed the lock screen previously and found it had no effect on the problem and I do not have a live wallpaper in use.
Phone Freezing after reboot and auto wifi signal found on.
Same here, been happening the last few days after I installed Avast. Also, turning off and on the auto on wifi seemed to replicate the problem.
The phone will boot to the lock screen and freeze a bit, and sometimes the news ticker freezes, and then after unlocked, I try to turn off wifi signal has been found on the notification dropdown and then tries to auto connect to wifi, the phone will freeze up if I dont turn it off in time.
Once the auto wifi connect is off and reboots, then the phone will keep glitching up until it catches up processing alot of processes it was trying to do for about 1/2 hr. Also, if phone freezes up for too long, like after trying too many time of unlocking the screen while freezing up, the phone gets stuck at the lock screen and the phone almost overheated, in an area right below the battery. I had to pull the battery out to cool it off.
It seems to be a glitch in the auto wifi, especially if alot of resources are being used. Once Avast was on my phone about 1.5GB RAM is being used sometimes and since has really slowed the phone down. Going uninstall alot of apps.
JCrinage said:
Hey guys,
I know there has been a couple of posts like this that I have found through searching but none have actually found a solution, so instead of resurrecting a old thread I thought I would start a new one.
Basically I am having some issues with my new pebble blue (yey) S3 . I have found that sometimes when the phone is sleeping when I press the power button to bring it out of sleep the lock screen begins to hang. This is followed by a number of different things, the screen either glitches for a bit and then begins to work or it stays locked and needs a battery pull. As well as this I've found that randomly either when charging or not and the phone is sleeping it simply becomes unresponsive, staying on a black screen and needing a battery pull to fix (this has only occured a few times, the hanging lock screen occurs quite often).
I have done some searching and found little in the way of a solution or what the problem is, however I have found that when the lock screen hangs -if it begins to work again after glitching out the 'WIFI connected to ****' appears at the bottom of the screen. Anyway if anyone has any ideas or also recieves this problem I would really appreciate some help as it's driving me crazy and I'm unsure if it is a common S3 bug or a faulty handset, in which case I have limited time to RMA.
Cheers in advance
Click to expand...
Click to collapse
Same problem.
No problem if Wifi is switched off prior to sleep.
No problem if Wifi connection is still available.
Problem to lockscreen if Wifi connection is broken (move away from connected router).
Any suggestion?
sassorock said:
Same problem.
No problem if Wifi is switched off prior to sleep.
No problem if Wifi connection is still available.
Problem to lockscreen if Wifi connection is broken (move away from connected router).
Any suggestion?
Click to expand...
Click to collapse
Exactly the same here. Driving me crazy. I did root the phone using the Samsung Galaxy S3 Toolkit. I don't know if the problem also exists on non rooted devices.
S3 black screen after unlocking
Has there anyone experience S3's screen went on black? I have pebble blue S3 - GT-I9300. Cases when unlocking, answering an incoming call or attempting to turn off an
alarm? Mine happens when after unlocking the screen then it goes black and screen becomes unresponsive. It happens intermittently and even after 3 times of
reprogramming. I am now going to have it replaced. I am having a lot of troubles -- it exits on its own when im reading or composing an SMS; files were deleted after
restarting the unit, and an app opens up even not touching the scree. This is expensive and I am paying a lot just to experience this king of inconvenience.
DavidNieuwpoort said:
Exactly the same here. Driving me crazy. I did root the phone using the Samsung Galaxy S3 Toolkit. I don't know if the problem also exists on non rooted devices.
Click to expand...
Click to collapse
I also rooted my S3 a few days ago (with the S3 toolkit), and have had lots of problems with unresponsive lockscreens (I use PIN, because of exchange connection). It takes a few seconds or maybe up to as long a minute before I'm able to punch in the PIN-numbers. Before this the screen lights up but does not respond to input.
But the WiFi-connection issue might be what is the triggering factor, because after a boot it wotks just fine for several hours, if I'm not moving out of my current WiFi zone. First I thought it was either Secure Settings or Tasker that made my device lock up in this matter, but now as they are both uninstalled, the problem still occurs.
Are you running some kind of custom rom, or just the latest stock ROM, but rooted?
Flodas said:
I also rooted my S3 a few days ago (with the S3 toolkit), and have had lots of problems with unresponsive lockscreens (I use PIN, because of exchange connection). It takes a few seconds or maybe up to as long a minute before I'm able to punch in the PIN-numbers. Before this the screen lights up but does not respond to input.
But the WiFi-connection issue might be what is the triggering factor, because after a boot it wotks just fine for several hours, if I'm not moving out of my current WiFi zone. First I thought it was either Secure Settings or Tasker that made my device lock up in this matter, but now as they are both uninstalled, the problem still occurs.
Are you running some kind of custom rom, or just the latest stock ROM, but rooted?
Click to expand...
Click to collapse
Just the latest stock ROM but rooted. I've found out that turning off the wifi power safe mode fixes the problem for me. To do this:
- In the dailer enter *#0011#
- Press the menu key
- Select wifi
- Press the on/off button.
The wifi power safe mode will however be turned on during boot. So rebooting will set it back on.
*#0011# seems does the trick. But is annoying had to do this every time after power off (change battery, change Sim, flying).... Anyway to keep the setting?
I am also on stock Rom and rooted. Interested to know any non-rooted phone got this problem?
BTW. I found a quick (at least quicker than pull the battery) way to get out of the forzen lock screen (sometimes forgot to do the 0011 trick): press the power button (screen will Dim instead of OFF), then hold the home button for few seconds, as soon as you see the "menu" and "back" button lit up, the lock is un-freeze...
A permanent solution is appreciated for such an advance phone....
sassorock said:
*#0011# seems does the trick. But is annoying had to do this every time after power off (change battery, change Sim, flying).... Anyway to keep the setting?
Click to expand...
Click to collapse
Not that I know of.
Problem solved. For me anyway. Hope works for all of you having the same trouble.
My trouble begin with recent upgrade to LH3. My S3 was rooted by S3 toolkit v2.0. CWM installed was v4 something.
I un-rooted the phone. Uninstalled S3 toolkit v2.0. Re-installed the S3 Toolkit v5.0. Rooted the phone again (CWM become v6....).
I do not know it was CWM version caused the trouble or not. But my S3 is ok now.
I got it on my non-rooted phone, any additional solutions/suggestions? or service?
I found solution for problem . And my phone is working well. I downloaded rom file android 4.1.2 and flash my phone
JB 4.1.1 caused these WiFi issues on my phone
Jodatnia said:
I found solution for problem . And my phone is working well. I downloaded rom file android 4.1.2 and flash my phone
Click to expand...
Click to collapse
Exact opposite for me...never had the problem then since loading stock JB 4.1.1 with root I get lockups or freezes whenever WiFi is turned off or I leave my router's range. As soon as I disconnect from WiFi the whole phone freezes.
The *#0010# also locks up the phone when I turn off the WiFi power saving feature.
None of this happened before JB...and I replaced my phone with week via warranty due to this and the new phone does the exact same thing as soon as I upgraded to JB with root.
Any ideas?
Black screen / random reboot solution
Hi All,
I've had the black screen / random reboot issue for a few days. The only way to restore functionality on black screen lockup was to remove the battery.
I tried changing to Chrome browser and stopping the stock browser as suggested in some threads but it kept crashing.
I searched everywhere and most threads suggest a dodgy motherboard.
For me the issue was related to either a single PDF download via the stock browser or the fact I had quite alot of saved PDF files on my phone (S3 Stock firmware I9300XXELLA)
After deleting all the files listed in Internet downloads (look for Downloads with a green arrow Icon in apps) my trusty S3 has returned to normal. No black screen lockups, no hanging, runs like a dream!
I appreciate this may not solve everyones black sceeen issues but I haven't found any other thread with this solution. Hope it works for you.
Thanks,
Giz.
giz_zard said:
Hi All,
I've had the black screen / random reboot issue for a few days. The only way to restore functionality on black screen lockup was to remove the battery.
I tried changing to Chrome browser and stopping the stock browser as suggested in some threads but it kept crashing.
I searched everywhere and most threads suggest a dodgy motherboard.
For me the issue was related to either a single PDF download via the stock browser or the fact I had quite alot of saved PDF files on my phone (S3 Stock firmware I9300XXELLA)
After deleting all the files listed in Internet downloads (look for Downloads with a green arrow Icon in apps) my trusty S3 has returned to normal. No black screen lockups, no hanging, runs like a dream!
I appreciate this may not solve everyones black sceeen issues but I haven't found any other thread with this solution. Hope it works for you.
Thanks,
Giz.
Click to expand...
Click to collapse
Thanks for the tip...
Was this happening on JB for you? You mention stock firmware (not familiar with I9300)...so I am guessing it was ICS.
For me the issues are with JB and I had no files at all in the Downloads folder after a certain point when I wiped / formatted the SDCard...so I do not think my lockups were related to PDFs. But I did (and still do) have a ton of music and a lot of movies on the External MicroSD Card....and quite a few custom notification and ringtone MP3s on the Internal SDCard. Next time I load JB I will run it a few days with none of this media loaded....
Jodatnia said:
I found solution for problem . And my phone is working well. I downloaded rom file android 4.1.2 and flash my phone
Click to expand...
Click to collapse
For me this also worked. Resolved everything. (on i9300 int)
Boomer6345 said:
Thanks for the tip...
Was this happening on JB for you? You mention stock firmware (not familiar with I9300)...so I am guessing it was ICS.
For me the issues are with JB and I had no files at all in the Downloads folder after a certain point when I wiped / formatted the SDCard...so I do not think my lockups were related to PDFs. But I did (and still do) have a ton of music and a lot of movies on the External MicroSD Card....and quite a few custom notification and ringtone MP3s on the Internal SDCard. Next time I load JB I will run it a few days with none of this media loaded....
Click to expand...
Click to collapse
This is on JB 4.1.2, Phone had been updated to 4.1.2 for about a month. The issues started after a pdf download. Once all pdf's were deleted the handset works perfectly.
Giz

[Q] Wifi sometimes doesn't turn on

Hi folks,
I have had this issue a few times now, basically when I try to tun wifi on using the quick settings tile it doesn't come on, if I then go into settings-wifi & try to turn it on using the toggle the toggle moves but doesn't change to the blue colour or say it is on, it just goes a light blue colour, if I then back out of settings & try again the toggle is back to off. I then basically have to turn the phone off & then back on (the quick boot feature in developer settings doesn't do anything) & when it boots up wifi is on.
Anybody else had this issue? The phone is getting replaced in a few days due to gap issues, over heating & camera lens not being centred anyway but just though I would check.
Cheers.
No one else have this issue?
BanziBaby said:
No one else have this issue?
Click to expand...
Click to collapse
I had this issue on .55 firmware. Haven't noticed it on .69 yet.
Cheers for the reply Jackos.
I had it both on the .55 firmware as well as the .69 firmware, have done factory reset etc but it still happens every few days, really stumped by it.
BanziBaby said:
Cheers for the reply Jackos.
I had it both on the .55 firmware as well as the .69 firmware, have done factory reset etc but it still happens every few days, really stumped by it.
Click to expand...
Click to collapse
I think I saw someone posting this issue at Sony Support Forums, let's hope they fix this in the next firmware revisions.
I'll keep you posted if this happens to me again on .69.
I have this happening to me, on .69 fw. Normally a restart will do.
Sent from my D6503 using XDA Premium 4 mobile app
@Jackos Cheers for keeping us posted mate
@pohsze Yeah mate, only way I have found so far to resolve it is to power off then back on, strange thing is wifi is on when phone finishes booting lol.
I have the exact same problem and I am on .55.
Sometimes I can't even turn Wifi off so I have to reboot. It is really weird because I don't know what triggers the bug.
I almost decided to return the phone but it is hard to recreate the error, and a reboot fixes it so I don't know if my phone company will accept the bug.
Since others have the same problem I hope they fix it in the new updates. Will come back when the .69 is released here.
I have same problem - switching in & out of AIrport mode cleared it.
I have the same problem.
First time I encountered it this morning.
Not sure from when wifi was not working for me.
In wifi settings no networks were shown.
Turning on wifi button would go light blue . . . but nothing would happen.
I selected Airport mode. Waited a moment. Then exited Airport mode . . . and wifi started working.
I'm on firmware .55
BanziBaby said:
Hi folks,
I have had this issue a few times now, basically when I try to tun wifi on using the quick settings tile it doesn't come on, if I then go into settings-wifi & try to turn it on using the toggle the toggle moves but doesn't change to the blue colour or say it is on, it just goes a light blue colour, if I then back out of settings & try again the toggle is back to off. I then basically have to turn the phone off & then back on (the quick boot feature in developer settings doesn't do anything) & when it boots up wifi is on.
Anybody else had this issue? The phone is getting replaced in a few days due to gap issues, over heating & camera lens not being centred anyway but just though I would check.
Cheers.
Click to expand...
Click to collapse
Hey I get it sometimes too, just press and hold on the wifi icon and then manually turn wifi on in the wifi settings, works fine after that. Just a minor bug.
I have also experienced the exact same problem on the newest firmware. Only happened once, and going in to the actual WiFi settings didn't solve it, since the button turned light blue as described. Strangely after a little while when the phone was inactive it started working all by itself.
Phones:
Samsung Galaxy S I9000
Asus Padfone 2
Sony Xperia Z2
____________________________
Android user since mid 2010
Same issue
Hello all,
I have the same problem when I tried to turn Wifi on by accessing Quick Settings and pressing Wifi button.
It works again after 10-15 times pressing Wifi icon.
It just happened last few days and I didn't have any system update recently.
Im also having the same issue. Anyone managed to get a fix for this?
Same issue
Im also having the same issue.
Anyone had a solution for this :/ ?
I don't think i have this issue yet since I just got the phone, but I remember when I setup my wifi connection there was an option to enable/disable wifi based on location. Could it be that the phone's GPS location hasn't update yet and think you are close to your wifi location thus won't let you turn on? May be disable this feature and report back if you guys still have this issue.
I am on .167 and this is happening to me more and more often it seems like it is getting worse. If I go into settings/wifi I get a white screen that says tunring wifi on and no further change. This usually starts occurring 18 hours or so after I reboot. It looks like no one has any idea what is wrong.
Fred
I have this same issue, a restart fixed this fora couple of days but now it seems the Wifi wont start up at all
Still had some warranty so returned the phone at the store that I bought it at.
Had the issue from the moment I got the phone from my gf (she has a new one) and did a factory reset.
After that I have flashed 3 different versions on it and for all the WiFi didn't work.
Let's see what happens after I get the phone back..

Wifi being stuck on or on/off troubleshooting

So I know this topic has a few posts many a year or so old but I'm looking for a possible work around for this issue. Here's a background of what happened:
I have a rooted note 4 originally running cm12, I wanted to return to a stock build and when I did something happened (can't remember what) and my wifi stopped working it would click on them immediately off my first thought was kernel so I flashed a new one but didn't help I tried a different stock build 5.0.1 instead of 5.1.1 but still same issue. I went back to the cm12 and that seemed to work fine still, I looked for another stock build because I'm stubborn and flashed a different kernel than the previous ones I've tried. This seemed to fix my wifi issue at least for a day then back to the same issues. Anyway here's what I've been messing with to try and figure this out.
I'm focused around the file wpa_supplicant.conf as I've tried restarts and all that but that won't do anything. What I have noticed recently is when I don't have any networks saved in that file I can toggle airplane mode and try toggling wifi, after a few sometimes dozen attempts it comes on and works fine so long as it stays on. If I turn it off I have to restart my process of going into wpa_supplicant.conf>deleting my saved network>toggling airplane>then spamming wifi. As I'm able to repeat this it leads me to believe it's not hardware related, slim chance on loose cable, But if there's a way to prevent the system from auto saving a password that might help with a workaround. I've tried changing that files permissions as well as the ones in the system>etc>wifi folder but they get changed back
Anyway I'm still working on finding the root cause but will update if I find anything also tried deleting the wpa file and that works to after a restart but issue comes back and so does file which doesn't seem to me that its a corruption issue
Update:
So I somehow crashed my Samsung messenger app switch to hangouts and then back so decided to wipe my phone and refresh the OS. I factory reset then advanced wiped cache, dalvik, system and data. When it rebooted I tested the WiFi in the system setup and it worked fine I could turn it on and then off normally so I decided to continue setup once fully setup and no other apps installed I retested the WiFi. It worked fine I connected to an access point and it stayed connected I then forgot the network cycled wifi and tried again and again still worked so I let it sit and would test it throughout the day. About an hour or so later the problem reappeared which was odd. I did my old workaround deleting wpa_supplicant.conf and toggling wifi until it turns on. I got it to turn on and connect to my home WiFi and left it, so far I've kept my wifi on and it's stayed active for 24hours now and reconnects fine to my home router when I'm in range and back to lte when I'm away so right now it seems I can have wifi if I don't toggle it off. Still not sure what's causing this issue as since I'm currently using wifi to write this I don't see it as a hardware issue. After trying multiple kernels I don't see that as the cause either, although possible. Will keep messing around and update if I find anything further
Update 2: so far I've been able to keep my wifi working great as long as I keep it on and don't toggle it off. Doing this has kept it active and auto connecting to my home wifi for a week straight. I make sure to keep wifi I during sleep so it won't disconnect but it also seems to stay active through restarts which is great. This still leads me to believe it's software related and not hardware but not sure where the issue is.
Update 3:
So far I've just kept my wifi on while trying to find the issue. The only other issue I've come across was since my wifi is on 24/7 and auto connects if I want to use my lte instead i have to either turn off wifi or forget my home network which neither is an option. But I have found a solution:
I was able to add a shortcut to my home screen that actually disables the current wifi connection without disabling wifi and forgetting the password. To do this you must have Tasker just create a new task in second tab, I named mine disconnect wifi, click the plus sign and select "net", next select "wifi net" there is an option that says disconnect. Have that selected then go back and thats it,add in icon on bottom right to use as a shortcut. I've tested this and it works great one tap and it disconnects the wifi but keeps wifi turned on and if I want to re connect just go into WiFi settings and choose the one to connect to

Data "timeouts?" on all Roms/kernels tried.

Hey.
So I for the past month of so, my phone has been getting this weird issue where the network will suddenly cut and I'll be left with signal but no Data... It happens at very weird and pattern like intervals... What I mean is that it can happen when I'm using my phone. It can also happen on its own when my phone is in my pocket... Strange. If I manage to get home for example without it happening I can sometimes manage to turn on WiFi and the day afterwards when I leave Data still works. Now the only way I have found of fixing it is to Reboot my phone completely...
I have tried it on different Roms and even different Versions! So it seems to be a configuration problem? But I've wiped my phone between those Rom changes and I change quite often (Titanium, simply the best app on the entirr play store).
So it's very annoying and I can't figure out the pattern or what causes. I hope someone will be able to help.
Thanks!
+1 on that.
If anyone can elaborate, that would be very nice.

Categories

Resources