Verizon Tech Support giving away Rezounds - Thunderbolt Q&A, Help & Troubleshooting

a buddy of mine told me that if you currently own a tbolt and call Verizon Wireless complaining about certain issues, they replace it with a Rezound. Has anyone heard anything about this?

If you get your Thunderbolt replaced for valid insurance purposes, they will replace it with a rezound since most, but not all, Verizon stores are out of Thunderbolts.
Some times, though, you won't be offered a rezound. Rather, you may get offered a LG Revolution... which sucks.
There is a post about it here:
http://forum.xda-developers.com/showthread.php?t=1798026
Sent from my ADR6400L using xda premium

You have to push a little if they don't offer it. We got my wife's Charge replaced with a Rezound last night. Took some prodding, they wanted to offer a Stratosphere or Spectrum or Nexus. When we pushed, they offered the Rezound or Bionic as well.

Just had my Thunderbolt replaced for a broken screen through the insurance of Verizon and I still got a Tbolt for a replacement . Guess they found some more.....

imagelost said:
Just had my Thunderbolt replaced for a broken screen through the insurance of Verizon and I still got a Tbolt for a replacement . Guess they found some more.....
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Click to collapse
Same here. When I talked to the Rep at Asurion about my phone (sucky data connection) I hinted about the rezoned replacement. He told me that they have plenty of TBs around. Which is fine, I like the TB when it's working, with a good ROM it doesn't really matter what the phone is to me.

enzonix said:
Same here. When I talked to the Rep at Asurion about my phone (sucky data connection) I hinted about the rezoned replacement. He told me that they have plenty of TBs around. Which is fine, I like the TB when it's working, with a good ROM it doesn't really matter what the phone is to me.
Click to expand...
Click to collapse
They have new bolts around for insurance reasons good luck with new under extended warranty provision
Sent from my ADR6400L using xda premium

scottthreet32 said:
They have new bolts around for insurance reasons good luck with new under extended warranty provision
Sent from my ADR6400L using xda premium
Click to expand...
Click to collapse
Hi,
What is this new provision you speak of?
Thanks,
Bryan

trapperjohn said:
Hi,
What is this new provision you speak of?
Thanks,
Bryan
Click to expand...
Click to collapse
It's not new sorry
What i mean is you want a new bolt smash the one you have
Vzw will not give new under warranty u will keep getting a clnr for defective phone
I have asked many times keep getting junk
Sent from my ADR6400L using xda premium

trapperjohn said:
Hi,
What is this new provision you speak of?
Thanks,
Bryan
Click to expand...
Click to collapse
I think he's talking about my phone being replaced under the phone insurance program (Asurion). This is my 3rd TB from them so I think it's paid off. It's the first phone I bought insurance on and I'm glad I did. Having to cough up several hundred dollars for a new phone would suck.
Edit: Looks like they are out of refurbs at Asurion. I got a brand spanking new TB yesterday. It works beautifully (for now) I'm going to let it sit stock for a few days to make sure but then Jester's ICS will be on there in no time.

enzonix said:
I think he's talking about my phone being replaced under the phone insurance program (Asurion). This is my 3rd TB from them so I think it's paid off. It's the first phone I bought insurance on and I'm glad I did. Having to cough up several hundred dollars for a new phone would suck.
Edit: Looks like they are out of refurbs at Asurion. I got a brand spanking new TB yesterday. It works beautifully (for now) I'm going to let it sit stock for a few days to make sure but then Jester's ICS will be on there in no time.
Click to expand...
Click to collapse
I'm bought ready to do the new route
Smashing phone will cost me money that I don't have
Sent from my ADR6400L using xda premium

Tiezane said:
You have to push a little if they don't offer it. We got my wife's Charge replaced with a Rezound last night. Took some prodding, they wanted to offer a Stratosphere or Spectrum or Nexus. When we pushed, they offered the Rezound or Bionic as well.
Click to expand...
Click to collapse
Galaxy nexus if so I would have taken. That phone has amazing ROMs
Sent from my Liquid ICS HTC Thunderbolt

jonah1234 said:
Galaxy nexus if so I would have taken. That phone has amazing ROMs
Sent from my Liquid ICS HTC Thunderbolt
Click to expand...
Click to collapse
I wonder if they're more accomodating with business accounts. My company pays for my phone.

I have a replacement tbolt on the way from Verizon. As of 9-31. They have plenty on hand I was told. My LCD screen is dying.
Sent from my ADR6400 using xda app-developers app

If you had the option, would you choose the Nexus or the Rezound??

Id take a rezound. Besides slow updates, i like the build quality of htc phones
Sent from my ADR6400L using xda app-developers app

boyer61 said:
If you had the option, would you choose the Nexus or the Rezound??
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Click to collapse
The Rezound. Personal preference, but the big part for me is the SD card. Yes, the Nexus has a slightly larger screen, and is, well, a Nexus device, but overall I just really have liked HTC's devices.
http://www.phonearena.com/reviews/Verizon-Galaxy-Nexus-vs-HTC-Rezound_id2938 for a comparison of the two....

boyer61 said:
If you had the option, would you choose the Nexus or the Rezound??
Click to expand...
Click to collapse
Very hard decision for me. Both phones are awesome. I think I would go with the rezound because Ik if I got the galaxy nexus I would miss having an HTC device. Although I do love the galaxy nexus
Sent from my Liquid ICS HTC Thunderbolt

Nexus for me. Google knows how to give support unlike HTC. bah.

I know this was already answered but I thought I would share my (almost) awesome experience. Went into Big Red last week with my dead bolt. Employee took me through the crap troubleshooting process and set up the replacement order. Come to find out the order was for a GS3. Would have been sad to leave the amazing bolt community but hey, it's a new phone. Anyways, I get the package and low and behold... It's a friggin LG Lucid Went back to Verizon and eventually got another bolt. Just goes to show you never know what these guys will do.

JohnyHumpergood said:
I know this was already answered but I thought I would share my (almost) awesome experience. Went into Big Red last week with my dead bolt. Employee took me through the crap troubleshooting process and set up the replacement order. Come to find out the order was for a GS3. Would have been sad to leave the amazing bolt community but hey, it's a new phone. Anyways, I get the package and low and behold... It's a friggin LG Lucid Went back to Verizon and eventually got another bolt. Just goes to show you never know what these guys will do.
Click to expand...
Click to collapse
Next time use this,might want to log in first.all ways know whats up,learn by do u
https://wbillpay.verizonwireless.com/vzw/secure/orderhistory/viewOrderHistory.action
Sent from my ADR6400L using xda premium

Related

I want a D2!!!

http://www.droid-life.com/2010/08/1...id-2-and-incredible-as-warranty-replacements/
So incase you haven't read that story hurry up and READ IT! I want to get in on this deal but it poses a problem my crapball is fine. How can I break it?
Sent from my FroyoEris using XDA App
that would be really nice, but correct me if im wrong but if its under a year old isnt the warranty still with verizon and not asurion?
If they offered me an Incredible or D2 I'd leave with the Incredible. The D2 isn't rooted yet and only has a 5mp camera compared to the 8mp that the Incredible has. Kinda wish my trackball would mess up...but give me prior notice so I could unroot it first.
Sent from my ERIS using XDA App
I just walked in last saturday to get a replacement sent to me.
I received it yesterday.
it's a droid eris.
myth busted.
Lemcott said:
I just walked in last saturday to get a replacement sent to me.
I received it yesterday.
it's a droid eris.
myth busted.
Click to expand...
Click to collapse
Think it's mainly talking about the insurance, not the warranty.
I've been patiently waiting for this...I'm ready to unload this under powered eris. Just waiting for the right chance to get something else
Sent from my Eris using XDA App
You have to wait for the Eris to be out of stock for replacements in order to get something else. I tired it and they said they could send me a Devour or Ally. I promptly told them hell no, and said Eris or better. They said Eris is then all we can do. I said sure why not.
Mackattack said:
You have to wait for the Eris to be out of stock for replacements in order to get something else. I tired it and they said they could send me a Devour or Ally. I promptly told them hell no, and said Eris or better. They said Eris is then all we can do. I said sure why not.
Click to expand...
Click to collapse
Wow Ally or Devour...I lol'd
The Devour is a downgrade from my Eris, and the Ally, while having a better cpu, & resolution, I don't like the looks.
Mackattack said:
The Devour is a downgrade from my Eris, and the Ally, while having a better cpu, & resolution, I don't like the looks.
Click to expand...
Click to collapse
you tried through asurion or verizon?
verizon as the rumors suggested. Now I hear that Droid owners who are calling vzw with an issue are getting D2's(or in some cases Incredible's or X) instead because they don't have any replacement Droids in stock at this point in time(and they won't for a while).
This is in fact true! I'm currently on my 4th Eris. My speaker went dead last night. Called Verizon today. Incredible in my hands Wednesday. Cost me zero dollars. It's warranty only, not through Asurion, and I believe you have to have had a few replacements already. Woot! Incredible on Wednesday!
Sent from my Froyo Eris using XDA App
i just called in and they are sending me my fourth eris. Guess we dont all get a new incredible.
Verizon offered me a Devour or some other POS today.
So, If I am not happy with my Eris(mainly because of the lower end hardware vs even the Droid), should I just get the OG Droid off ebay for like $200 and then sell my Eris for $125. Then wait until October-November to call in and see what I get? Or should I try to call again and again to see if I can get something besides the Devour/Ally? BTW which has the better audio quality the Eris, Ally or the Droid?
It just comes down to what they have on hand. I'm currently waiting on my fourth Eris but if the stars align I'll make a post. I had to ***** like hell to get this one because the water damage sticker was pink.
Sent from my Eris using XDA App
wait so this is for people that have insurance on the eris to? i wanna upgrade super bad and im on my 3rd refurb but i seriously am starting to hate the eris. so does insurance count to, or do you get sent another damn eris?
bubba1114 said:
wait so this is for people that have insurance on the eris to? i wanna upgrade super bad and im on my 3rd refurb but i seriously am starting to hate the eris. so does insurance count to, or do you get sent another damn eris?
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Click to collapse
Just call and tell them that but no guarantees on them giving you a different phone. I didn't even bother to because I hate talking to costumer service. If you are out of contract your best bet would be to talk to a customer retention specialist about your issue.
Sent from my Eris using XDA App
Talk to tech support, not customer service. Let them know your disdain for the phone and how you'd upgrade but your upgrade date is so far off. Maybe I got lucky with a cool tech, i dunno. One more day!
Sent from my Froyo Eris using XDA App
Going to the Verizon store tonight to get a replacement for my left turning trackball problem. We'll see what happens.

Asurion replacing my 3D with the E4GT

So I had to do a claim because my charger port is shot and they don't have any 3Ds to send me. I went ahead and had the phone shipped because I neeeeeed my phone, but I'm pretty upset. Am I totally screwed with a pos Samsung or do I have any options ? Buying a new phone full price isn't possible right now but I am thinking about switching carriers
Sent from my PG86100 using xda premium
After my 3rd evo I'm kinda done with HTC for a while. Plenty of development activity over there.
Rippley05 said:
So I had to do a claim because my charger port is shot and they don't have any 3Ds to send me. I went ahead and had the phone shipped because I neeeeeed my phone, but I'm pretty upset. Am I totally screwed with a pos Samsung or do I have any options ? Buying a new phone full price isn't possible right now but I am thinking about switching carriers
Sent from my PG86100 using xda premium
Click to expand...
Click to collapse
The E4GT is probably going for more than the 3D right now on ebay and stuff. Call Sprint retentions, have them give you an upgrade, sell your sammy and buy the evolte at $200. Make it happen
fpineda101 said:
The E4GT is probably going for more than the 3D right now on ebay and stuff. Call Sprint retentions, have them give you an upgrade, sell your sammy and buy the evolte at $200. Make it happen
Click to expand...
Click to collapse
I'll try that, I'm not too optimistic about it tho lol.
Sent from my PG86100 using xda premium
i might try this as well....$100 for that phone is a good deal...my charge port is about gone too. and i wouldnt call the sgs2 a POS phone. it was one of the best android phones out. its better than the evo3d IMO. did you do this online or did you call in?
I'd trade phones with you...
Sent from my PG86100 using Tapatalk 2
It's all good, I went to at&t and bought the only one-x Best Buy had..I guess it somehow didn't get stuck in customs? I'm not sure
I have 30 days to decided if I wanna keep it, I'm disappointed..but I will sell the Epic 4G touch if anyone is interested. PM me.
I pm you....
Sent from my PG86100 using XDA
My plan is to do this when the LTE comes out. It should work. I know some people get their 3Ds that way.
Sent from my ICS lovin 3D!!!
If I've helped you in any way... hit the "Thanks" button.
Is this still valid?
Sent from my PG86100 using XDA
I'd be more than willing to trade. Marylander here.
EDIT: Ooops. Didn't read the comments.
Rippley05 said:
So I had to do a claim because my charger port is shot and they don't have any 3Ds to send me. I went ahead and had the phone shipped because I neeeeeed my phone, but I'm pretty upset. Am I totally screwed with a pos Samsung or do I have any options ? Buying a new phone full price isn't possible right now but I am thinking about switching carriers
Sent from my PG86100 using xda premium
Click to expand...
Click to collapse
OP, can you verify if you received a new or refurbished E4GT?
I am going to have to file a claim because I messed up my 3d pretty bad and i'm curious as to what I may be getting.
I'd like to add here if it's not too late; the Epic Touch 4G is a fantastic phone. I strongly recommend you play with it a bit before getting rid of it.
starplaya93 said:
OP, can you verify if you received a new or refurbished E4GT?
I am going to have to file a claim because I messed up my 3d pretty bad and i'm curious as to what I may be getting.
Click to expand...
Click to collapse
I am in the same boat as well. I've cracked my second Evo 3D within 2 months of each other. I haven't cracked any of my previous phones over the past 9 years, but I've had bad luck with my 3D lol. I am also about to drop Sprint for Verizon due to coverage at and near my house, basically non-existant. I moved from Hawaii to DC because of being Military and where I am at now sucks big time. I've been here for a while and have tried the airwave thing, but my area sucks in general. I have a Verizon blackberry for work and it always has reception where my Evo and Evo3D does not. Also, has anyone else had this happen to them?
starplaya93 said:
OP, can you verify if you received a new or refurbished E4GT?
I am going to have to file a claim because I messed up my 3d pretty bad and i'm curious as to what I may be getting.
Click to expand...
Click to collapse
Curious as well.
Wait a month try to sell the epic for 300. Then u might be able to find an evo on craigslist for 400.
Sent from my PG86100 using xda premium
Cloaker said:
Curious as well.
Click to expand...
Click to collapse
Alright guys. Just for ****s and giggles I went on phoneclaim.com and filed a claim. Didn't follow through all the way but they said I would get an evo3dpur purple as my replacement and it was on back order and could take up to 3 days to get it. I never knew it came in purple and I wonder what OS it would come with.
Sent from my PG86100 using XDA
My EVO 3D has been out of commission for 2 days now. They said I won't be able to get one in my hand until at the earliest, Thursday of next week. They won't do ANYTHING for me.
eXplicit815 said:
My EVO 3D has been out of commission for 2 days now. They said I won't be able to get one in my hand until at the earliest, Thursday of next week. They won't do ANYTHING for me.
Click to expand...
Click to collapse
Damn dude. That sucks.
Sent from my PG86100 using XDA
eXplicit815 said:
My EVO 3D has been out of commission for 2 days now. They said I won't be able to get one in my hand until at the earliest, Thursday of next week. They won't do ANYTHING for me.
Click to expand...
Click to collapse
Same here. Mine since monday. Wont get one until next week on Wednesday

Samsung Buyback Program

Looks like Samsung will pay $200 for a Rezound in good working order....
Check out facebook page.
https://www.facebook.com/SamsungMobileUSA/app_274103759364068
paulhoop said:
Looks like Samsung will pay $200 for a Rezound in good working order....
Check out facebook page.
https://www.facebook.com/SamsungMobileUSA/app_274103759364068
Click to expand...
Click to collapse
The link isn't working for me.
https://www.facebook.com/SamsungMobileUSA/
Main page.
I'm tempted to do this. .
I'd still have to pony up $400 for a GSIII, not worth it IMO.
Upgrade for me, $50. Also tempted.
Interesting business tactic.. they have to be losing money on this lol
Sent from my ADR6425LVW using Tapatalk 2
scy1192 said:
I'd still have to pony up $400 for a GSIII, not worth it IMO.
Click to expand...
Click to collapse
I think the same as you do.
DbZ Gokuu said:
Interesting business tactic.. they have to be losing money on this lol
Sent from my ADR6425LVW using Tapatalk 2
Click to expand...
Click to collapse
Probably not losing as much as you think. Plus if you buy all the accessories and S crap they'll be making bank $$. $200 for Rezound $130 for Nexus sounds legit loool.
I'm also skeptical about this, got email from samsung and decided to search on xda and here i am. For my rezound its 200, but they are also offering $135 for my Hero S. Is this legit?
$15 for my Fascinate. Wowza. $200 for the Rez wouldnt be bad if we could get the GSM Nexus from google, but it wouldn't do much good if still w/ Verizon.
Before you guys get all excited about this, you should go to the Verizon S III forums and read about the issues that phone has. Horrible signal reception, locked bootloader, as well as other issues.
oct2274 said:
Before you guys get all excited about this, you should go to the Verizon S III forums and read about the issues that phone has. Horrible signal reception, locked bootloader, as well as other issues.
Click to expand...
Click to collapse
Well, Samsung is supposed to release a Developers Edition of the VZW GSIII sometime soon. http://www.samsung.com/us/mobile/cell-phones/SCH-I535MBCVZW
liqwidzero said:
Well, Samsung is supposed to release a Developers Edition of the VZW GSIII sometime soon. http://www.samsung.com/us/mobile/cell-phones/SCH-I535MBCVZW
Click to expand...
Click to collapse
Still doesn't solve the fact that Samsung has crap radios. I have my Droid Charge as a backup still and it is night and day in radios compared to HTC phones. Unless you go GSM, forget about it.
Sent from my ADR6425LVW using xda app-developers app
This is interesting...it appears Samsung is going for market penetration with the phone and trying to get as many people on the phone as they can, then allowing customers to sell to customers. Only downside I've heard is the signal quality, and even that I've only heard about on the forums. I can't tell you how many people I know have switched to the GS III. And every one of them is just giddy about their new GS III. This is people who previously couldn't care less about their phone, very non-technical. At least in my smallish circle, it's quickly becoming the iPhone of Android. Wonder if that's Samsung's plan...
Don't get me wrong, I'm quite happy with my Rezound with no intention of changing. Just making an observation.
DownRiver_Droid said:
Still doesn't solve the fact that Samsung has crap radios. I have my Droid Charge as a backup still and it is night and day in radios compared to HTC phones. Unless you go GSM, forget about it.
Click to expand...
Click to collapse
There are reasons why I've never bought a Samsung device.
Sent from my ADR6425LVW using xda app-developers app

Phone call with VZW

As many of you know I have been emailing, calling and doing everything I leagally can to get some information about the bootloader being locked. Whlie my methods have be overbearing and as times obscure I would like to report some news. While talking to VZW rep Scott H. I was offered the warenty replacement device of my choosing including battery and cover. He gave me a few days to think it over. I called him today to accept his offer and get a Rezound my second choice phone. While talking to him before the call ended he asked if there was anything elese he could do? I said unless you are able to tell me why the boot loader is locked on my phone there is nothing else. He said "You have recived our letter and stance in a letter" heard that before. But, then he said "as the letter states we required by the FCC to prevent" mumbles " Thank you have a nice day" The letter doesnt say anthing about the FCC.
tjamscad said:
As many of you know I have been emailing, calling and doing everything I leagally can to get some information about the bootloader being locked. Whlie my methods have be overbearing and as times obscure I would like to report some news. While talking to VZW rep Scott H. I was offered the warenty replacement device of my choosing including battery and cover. He gave me a few days to think it over. I called him today to accept his offer and get a Rezound my second choice phone. While talking to him before the call ended he asked if there was anything elese he could do? I said unless you are able to tell me why the boot loader is locked on my phone there is nothing else. He said "You have recived our letter and stance in a letter" heard that before. But, then he said "as the letter states we required by the FCC to prevent" mumbles " Thank you have a nice day" The letter doesnt say anthing about the FCC.
Click to expand...
Click to collapse
vvvveeeerrrrryyyy interesting, what do you suppose a mumble is????
what choices of phone did he offer you?
Any Certified used, plan stays the same worked out to be a warranty replacement
Sent from my ADR6410LVW using xda premium
Seriously... A rezound? I rather have this locked phone than that.
PhillyCheez said:
Seriously... A rezound? I rather have this locked phone than that.
Click to expand...
Click to collapse
Im planning on doing the same, yet I bought the phone from Amazon new. Can I still exchange? if I can, what phone should I get? I was thinking about the Gs3
PhillyCheez said:
Seriously... A rezound? I rather have this locked phone than that.
Click to expand...
Click to collapse
Rezound is my choice, NilsP create ROMS that I have come to like since the Samsung Omni days. I was planning on the Rezound because that is what Nils has and was deveolping for. This is still the phone to have if unlocked. Spec wise there is not a noticable difference between them while using the phones at the VZW store.
Method320 said:
Im planning on doing the same, yet I bought the phone from Amazon new. Can I still exchange? if I can, what phone should I get? I was thinking about the Gs3
Click to expand...
Click to collapse
I cannot anserwer that for you. I dont know or why he offered this to me. I dont carry a purce so the largest phone I could pocket that still has features i want is the Rezound.
tjamscad said:
I cannot anserwer that for you. I dont know or why he offered this to me. I dont carry a purce so the largest phone I could pocket that still has features i want is the Rezound.
Click to expand...
Click to collapse
Not saying you should get one, but I've had both the rezound and a galaxy nexus and honestly the size difference isn't much at all. Just something to keep in mind.
Sent from my iPad using Tapatalk HD
Slacker101 said:
Not saying you should get one, but I've had both the rezound and a galaxy nexus and honestly the size difference isn't much at all. Just something to keep in mind.
Sent from my iPad using Tapatalk HD
Click to expand...
Click to collapse
I agree with you it is not much but, I think the orginal increadble was the perfect size.
PhillyCheez said:
Seriously... A rezound? I rather have this locked phone than that.
Click to expand...
Click to collapse
I'm glad I'm not the only one that feels that way. The rest of my family has the Rezound, and I really don't want one of those.
Sent from my Fireball using Xparent Blue Tapatalk 2
I have a Rez sitting in a drawer. I love the screen but the battery life is awful. Dinc4g much better in that regard.
Sent from my ADR6410LVW using Tapatalk 2
Method320 said:
Im planning on doing the same, yet I bought the phone from Amazon new. Can I still exchange? if I can, what phone should I get? I was thinking about the Gs3
Click to expand...
Click to collapse
I switched from the GS3 to the HTC 4g mainly because of the reception. The GS3 is a better phone in every way except for the signal strength. You might want to test it before you buy it.
droid10 said:
I switched from the GS3 to the HTC 4g mainly because of the reception. The GS3 is a better phone in every way except for the signal strength. You might want to test it before you buy it.
Click to expand...
Click to collapse
Well, I definitely dont want the rezound, and Im not switching carriers, so the S3 is more or less the best option :/
are they offering this to everyone, or just the op.
frankly, i don't want a rezound or sgIII, i want this phone unlocked, plain and simple
Aldo101t said:
are they offering this to everyone, or just the op.
frankly, i don't want a rezound or sgIII, i want this phone unlocked, plain and simple
Click to expand...
Click to collapse
Of course, I do as well. But I don't see that happening in the near future.
Haven't you all been getting some reaction from Verizon?
Sent from my ADR6410LVW using xda premium
tjamscad said:
Haven't you all been getting some reaction from Verizon?
Sent from my ADR6410LVW using xda premium
Click to expand...
Click to collapse
i haven't heard a thing from verizon, a couple responses from htc, thats all, course i live near the east coast, so
I went through 7 refub Rezound's (overheating, random reboots) and they offered me the inc4g and extended battery in replacement and I accepted it and when it arrived I didn't realize it was noticeably smaller then the Rez which I didn't want a smaller screen plus it had only half the storage of the Rez so I called and complained and he offered me the Razr Maxx and this is much better then the Rez and I am now rooted and loving it. Just holding out for the Note 2 to arrive.
Sent from my DROID RAZR using Xparent Blue Tapatalk 2
Have the Rezound, Rooted and S-off running Nils' Business ICS 4.0.3 Sense 3.6 I hope you all get root on the Inc 4G.
tjamscad said:
Have the Rezound, Rooted and S-off running Nils' Business ICS 4.0.3 Sense 3.6 I hope you all get root on the Inc 4G.
Click to expand...
Click to collapse
good luck to you too TJ

Another rezzy down....

Well after receiving 3 clnr rezounds for signal problems my current one I believe has a bad proximity sensor. I was on the phone with Verizon today for a while and the tech offered to replace it with a incredible 4g or a razor. Now I know there is like zero development for the Inc and close to that for the razor so my question is what would ya'll do? Or would I be better off trying another rezzy? I do like this phone besides all the problems I've had.
Thanks for your input XDA
Sent from my ADR6425LVW using Tapatalk 2
snow580 said:
Well after receiving 3 clnr rezounds for signal problems my current one I believe has a bad proximity sensor. I was on the phone with Verizon today for a while and the tech offered to replace it with a incredible 4g or a razor. Now I know there is like zero development for the Inc and close to that for the razor so my question is what would ya'll do? Or would I be better off trying another rezzy? I do like this phone besides all the problems I've had.
Thanks for your input XDA
Sent from my ADR6425LVW using Tapatalk 2
Click to expand...
Click to collapse
ID take the Dinc 4G. They have CM 10.1 over there
snow580 said:
Well after receiving 3 clnr rezounds for signal problems my current one I believe has a bad proximity sensor. I was on the phone with Verizon today for a while and the tech offered to replace it with a incredible 4g or a razor. Now I know there is like zero development for the Inc and close to that for the razor so my question is what would ya'll do? Or would I be better off trying another rezzy? I do like this phone besides all the problems I've had.
Thanks for your input XDA
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Quit returning working phones. Quit looking at your bars. That is what I would do. The proximity sensors for our phones can be adjusted. Play store app called Rezound Proximity Sensor Calibrator.
Not trying to be rude but I see posts like these all the time where guys have returned 10 phones for various "problems". Interesting when I know of at least 10 people with Rezounds in my group of friends and family and nobody has had to return one.
drynyks said:
Quit returning working phones. Quit looking at your bars. That is what I would do. The proximity sensors for our phones can be adjusted. Play store app called Rezound Proximity Sensor Calibrator.
Not trying to be rude but I see posts like these all the time where guys have returned 10 phones for various "problems". Interesting when I know of at least 10 people with Rezounds in my group of friends and family and nobody has had to return one.
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it seems to be hit and miss. my first rez i bricked. the "replacement" one i received had a dead headphone jack from factory my latest one VZW had zero adhesive on the top of the screen leading to its death about a week ago. this time VZW said that the screen was my problem and that i would need to go the insurance route. i took it apon myself to repair it and order a new glass and LCD.
i wish i would have never bricked my first one. it was the only one without problems. all replacements from VZW have been crap. :/
synisterwolf said:
all replacements from VZW have been crap. :/
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That seems to be case with my wife's rezound.
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drynyks said:
Quit returning working phones. Quit looking at your bars. That is what I would do. The proximity sensors for our phones can be adjusted. Play store app called Rezound Proximity Sensor Calibrator.
Not trying to be rude but I see posts like these all the time where guys have returned 10 phones for various "problems". Interesting when I know of at least 10 people with Rezounds in my group of friends and family and nobody has had to return one.
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Click to collapse
The problem I was having with signal was lack thereof. The phone would show good signal but I couldn't make phone calls or use my data for a few minutes up to an hour or so. I have three other people with vzw smartphones in my household which would work fine.
The phone I currently have had none of those issues. I've tried the recalibration tools and it didn't work.
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AshtonTS said:
ID take the Dinc 4G. They have CM 10.1 over there
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I think I might do that. Do you have the dinc?
I guess I didn't realize that the development was moving forward. The last I've checked there wasn't much going on with it.
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snow580 said:
The problem I was having with signal was lack thereof. The phone would show good signal but I couldn't make phone calls or use my data for a few minutes up to an hour or so. I have three other people with vzw smartphones in my household which would work fine.
The phone I currently have had none of those issues. I've tried the calibration tools and it didn't work.
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i blame this one the antenna in the back. if i remember correctly my replacements never came with a back i had to reuse them. i think this was the dumbest idea they had.
synisterwolf said:
i blame this one the antenna in the back. if i remember correctly my replacements never came with a back i had to reuse them. i think this was the dumbest idea they had.
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I never quite understood the reasoning behind that. I couldn't see the benefit of it. A friend has the iPhone 4, I believe he said the chrome piece around the whole phone was the antenna. That's a smart design, exterior antenna that looks good also. But I'm sure if any other manufacturer tried anything similar, lawsuit would arise.
Cursed apple...
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sanders539 said:
I never quite understood the reasoning behind that. I couldn't see the benefit of it. A friend has the iPhone 4, I believe he said the chrome piece around the whole phone was the antenna. That's a smart design, exterior antenna that looks good also. But I'm sure if any other manufacturer tried anything similar, lawsuit would arise.
Cursed apple...
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save space i think. if you ever take apart the phone. there's zero extra room. :/
sanders539 said:
I never quite understood the reasoning behind that. I couldn't see the benefit of it. A friend has the iPhone 4, I believe he said the chrome piece around the whole phone was the antenna. That's a smart design, exterior antenna that looks good also. But I'm sure if any other manufacturer tried anything similar, lawsuit would arise.
Cursed apple...
Sent from my Rezound using xda app-developers app
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Yeah that is strange being my issues were related to the signal. Verizon tech support and I always did lots if trouble shooting before sending a new one out but the never even brought up the back cover as a possible culprit. It would have been a lot cheaper to send one of them out to try versus a new phone.
Well I do have a update on my replacement phone. I called back again and explained to the tech support guy that I do not want a razor and that I really need a screen larger than the Inc. He said ok let me see what I can do and then offered me a Samsung intuition or a LG stratosphere 2 or something like that. Told him probably not cause the sammy had a 4 inch screen and the LG just looked butt ass ugly to me. He the put me on hold again and offered me a razor maxx and again I said I don't like Motorola. Then I brought up the dna and he put me on hold again and came back and said he got that approved for my replacement.
It should be here tomorrow afternoon so I guess we'll see how it performs. I really do dislike changing phones all the time.
Thanks for all your input!!
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snow580 said:
Well after receiving 3 clnr rezounds for signal problems my current one I believe has a bad proximity sensor. I was on the phone with Verizon today for a while and the tech offered to replace it with a incredible 4g or a razor. Now I know there is like zero development for the Inc and close to that for the razor so my question is what would ya'll do? Or would I be better off trying another rezzy? I do like this phone besides all the problems I've had.
Thanks for your input XDA
Sent from my ADR6425LVW using Tapatalk 2
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Complain more and get a DNA or Razr HD. Both of those phones are not equal to the rez. Make that fact known.
---------- Post added at 10:09 AM ---------- Previous post was at 10:08 AM ----------
Lol never mind... See you got your DNA.
Pray it has pre OTA software
Phaded said:
Complain more and get a DNA or Razr HD. Both of those phones are not equal to the rez. Make that fact known.
---------- Post added at 10:09 AM ---------- Previous post was at 10:08 AM ----------
Lol never mind... See you got your DNA.
Pray it has pre OTA software
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Yeah I know that they are not and all I want for a phone on a plan that I pay a lot of money for is one that I do not have trouble with every couple months. The dna does seem to be pretty solid from what I've seen.
I sure hope it does too. Which I will have to wait a little longer to see since I received another Rezound (with a new back cover I might add) in the mail yesterday Now I have to wait for the tech that helped me Wednesday night to call me back and see what happened.
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snow580 said:
Yeah I know that they are not and all I want for a phone on a plan that I pay a lot of money for is one that I do not have trouble with every couple months. The dna does seem to be pretty solid from what I've seen.
I sure hope it does too. Which I will have to wait a little longer to see since I received another Rezound (with a new back cover I might add) in the mail yesterday Now I have to wait for the tech that helped me Wednesday night to call me back and see what happened.
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if it does come with OTA, only real option right now is pay 45 bucks for JTAG. Numerous people have successfully had it done.
Phaded said:
if it does come with OTA, only real option right now is pay 45 bucks for JTAG. Numerous people have successfully had it done.
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What is JTAG? I've been reading that it pretty much impossible to gain root with the new OTA.
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I forgot to mention that the tech support guy called me today and confirmed that it was a mistake on his end and that he will be sending the dna right away.
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snow580 said:
What is JTAG? I've been reading that it pretty much impossible to gain root with the new OTA.
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Don't know exactly... I just know it involves opening the phone up, hooking the phone up to a riff box and it s-off it... Probably Google it for better description

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