Problem with the phone app - Galaxy S III Q&A, Help & Troubleshooting

Hi guys... I have a problem and I hope you can help me.
When I do some calls. The phone just goes finish. A message appears and says that the android.phone has stopped.
I'm just root, I use the stock rom and I use Go Launcher
Help me please....
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have you been flashing custom Roms/restoring data with tb? I suggest clearing data of the phone.apk 1st, and see if this sorts the problem

I clear the data but the message still appearing. " the process com.android.phone has stopped"
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...are you on stock or custom Rom?

I'm stock room. I just root the phone and use Go Launcher
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you can try a factory reset but be aware you will lose your data doing this so backup first

If I do a factory reset Is it ok if I make a backup or not ?
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A factory restore is the only one solution??. Help me please.....
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I'm having the same problem, but only when calling or receiving from one number in my contacts. Sometimes the call completes but with the error on the screen and a circle instead of network in the notification bar. The number never shows in call log either even though I've had a conversation or missed call.
The contact is on tesco mobile in the UK, I am on giffgaff. Both are through the O2 network.
I never have this problem with any other contacts.
Sent from my GT-I9300 using Tapatalk 2

Could the problem be the contacts.???. I have this problem with a contact. So I erase that name from my contacts. Then when I call the number again it goes well. Maybe there is a problem with contacts and phone ???. I really dont know.
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Related

[Urgent!] Phone wont make calls

Hi my phone keeps force closing a process that allows me to make calls it says:
Android.process.phone has encountered a problem and needs to close.
It shows this each time i try to make a call then it disconnects and restarts my sim :/ yet it allows me on the internet still, this is a big problem since i need to make an urgent call soon so please help if you can.
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Still have the problem so giving thread a bump, still have the problem :/
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What firmware are you using? When did the problem start?
If anything just make the necessary backups and just reflash the phone.
Try wipe dalvik cache and fix permission, if didnt help reflash your ROM.
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Ive reset the whole phone using seus but it still does it, its also started doing the same thing with the gmail app aswel and occasionally the media :/ im using a 3rd different rom now just flashed it so will c if it still does it
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Ok, try a friends sim card it might be ur sim card failing.
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kindred7 said:
Ok, try a friends sim card it might be ur sim card failing.
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Click to expand...
Click to collapse
+1
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[Q] MAPservicesamsung process stopped

On stock ICS with factory reset. This happens randomy a couple of times each day. Never happened on GB.
Same on my friend's phone. Any suggestions?
I had the same issue when I tried sending text messages or opened my inbox. It caused a lag of 10-15 seconds.
It seems to be related with bluetoothmap.apk.
I never use bluetooth, so I wiped the bluetooth appdata and deleted all the bluethoot apps with titanium backup (made a backup first just in case).
This fixed it for me.
borchgrevink said:
On stock ICS with factory reset. This happens randomy a couple of times each day. Never happened on GB.
Same on my friend's phone. Any suggestions?
Click to expand...
Click to collapse
Download the package file, Reflash your official rom via odin, not over kies.
Sent from my GT-I9100 using Tapatalk 2
I'm not sure if that will work for borchgrevink.
In my case the problem started to occur because I flashed the original rom with Odin.
For me this issue was caused by restoring data using Titanium backup for SMS. To fix you MUST never restore data this way. Instead use SMS backup and restore app.
Better still install go SMS and uninstall stock SMS app using TB for good!
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Well this happened to me when upgrading to ICS without reset, and also after a factory reset.
Never happened on GB. Is it an OS bug or rogue app?
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borchgrevink said:
Well this happened to me when upgrading to ICS without reset, and also after a factory reset.
Never happened on GB. Is it an OS bug or rogue app?
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Click to expand...
Click to collapse
It's something to do with changes to the SMS storage database as far as I can tell.
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rlorange said:
It's something to do with changes to the SMS storage database as far as I can tell.
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Click to expand...
Click to collapse
Thanks, but this happens outside of the sms app too...
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AFAIK, this apk is "useless" and can be freezed.
I may be wrong but no FC on my S2
Sent via my S2 monster
Which apk?
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borchgrevink said:
Which apk?
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Click to expand...
Click to collapse
Map service samsung!
Sent via my S2 monster
Not possible without root. Roll eyes ;-)
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borchgrevink said:
Not possible without root. Roll eyes ;-)
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Click to expand...
Click to collapse
Then, you know what to do right now matey
Sent via my S2 monster
Hehe, yes, but I don't want to root...
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I don't want to root either and I keep getting the same problem. Anyone who has the this should contact Samsung until they fix it, they should treat us better after we buy their expensive phone. The Chief Exec of Samsung Mobile is at [email protected] they'll fix it is a few people email in.
Just emailed [email protected] let's see if they reply back

SMS being sent but not received by receiptent.

Hi all good and knowledgeable people of XDA
I have a small problem.
I am sending SMS and it is shown ans sent vut the people I am sending SMS to are not receiving? Any infor or help please...
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Hello, what's your current rom. This may constitute a problem
sorry for my english
djmalag said:
Hello, what's your current rom. This may constitute a problem
sorry for my english
Click to expand...
Click to collapse
It is RR 2.7
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I don't think the problem is with your rom..
Maybe your card is something wrong. Put a different sim card and check. If the problem still re-upload the rom with a full wipe
muzzyx said:
It is RR 2.7
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Click to expand...
Click to collapse
first try clearing Data/Cache of MMS app and see if it resolves ur issue, else reflash the rom without any wipes and see
So far i have:
Cleaned sms app cache and data.
Tried changing message center number.
Done full wipe and flashed another rom.
Installed handcent sms app.
Very strange, still no luck??
I have put my sim in another phone and it was able to send an sms, so it is definately phone related...
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Have you got inverted SMS app?
przemcio510 said:
Have you got inverted SMS app?
Click to expand...
Click to collapse
No?
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I dial in *#*#4636#*#* and go to message center box. There are two buttons, 'update' and 'refresh'. My message center number is +905428700044. What is the correct procedure to enter this number?
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muzzyx said:
I dial in *#*#4636#*#* and go to message center box. There are two buttons, 'update' and 'refresh'. My message center number is +905428700044. What is the correct procedure to enter this number?
Sent from my GT-I9100 using xda app-developers app
Click to expand...
Click to collapse
Hi I had this exact same problem a few months ago after flashing a custom ROM. To fix it had to do the following:
Flash a stock ROM
Open sms app and go onto settings
Check number in sms centre number matches your service providers number.
I ended up calling my provider for this and she talked me through it.
Sorry about vague information but it was a while ago. It is totally and easily fixable though. All the best.
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HANDSY said:
Hi I had this exact same problem a few months ago after flashing a custom ROM. To fix it had to do the following:
Flash a stock ROM
Open sms app and go onto settings
Check number in sms centre number matches your service providers number.
I ended up calling my provider for this and she talked me through it.
Sorry about vague information but it was a while ago. It is totally and easily fixable though. All the best.
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Click to expand...
Click to collapse
Do you have a link for a stock rom?
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muzzyx said:
Do you have a link for a stock rom?
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Click to expand...
Click to collapse
Or is any AOSP ROM fine?
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All stock roms can be found on Sam firmware.com
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Contacts not opening

I have the galaxy S2 but, it's the SCH-R760. What happens is when I tap the contacts app my screen goes black, then pops up the message android process acore has stopped working. My phone is rooted. It's been rooted for a few months now, and this issue just started last week. Anybody have any ideas on the problem, and a fix?
Sent from my SCH-R760 using xda app-developers app
Did you flash a ROM? Or tried flashing one and coming back to stock?
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I have not flashed since there is no recovery that I can find for my phone. So I wouldn't know how without that.
Sent from my SCH-R760 using xda app-developers app
I had skype installed, and once I removed it my contacts work again. Why would skype cause that problem?
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Stricken66 said:
I had skype installed, and once I removed it my contacts work again. Why would skype cause that problem?
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Click to expand...
Click to collapse
As Skype does request to access your contact list it is proably related to that.
You might have to try setting your contacts as a default.
I noticed in the past that sometimes it would ask me if I wanted to call contacts using Skype or Phone so my assumption is that somthing with the defaults is causing it to check Skype but it is also causing it to crash
So you're guess is the default contact app got changed to skype right? That makes sense. Whenever I dailed out it asked if I wanted to use skype or the dailer. Thanks
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This happened to me once. I had no choice but to delete contacts data from settings and then restore from old backups....
Everything was OK then.
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I've deleted skype and all us right in the world again.
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Phone won't send/receive texts..

I almost never use sms, but lately I tried to and apparently it's not working... What could be the problem? Bad modem? Missing system file? Or is it a network issue?
I'm using Omega v46.1
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Standard reply check your MMS settings .
jje
Try with a different sim card and see if it works.
wrong SMS center number
SMS center is currect, MMS settings hasn't been touched since rom was flashed, no clue on what to do next :-\
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factory reset
Fixed it, providers issue.
Thank you!
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