Signal Strength Issues - Atrix 4G Q&A, Help & Troubleshooting

I've been having a lot of issues today with my signal strength dropping to where it's become unusable. I have an AT&T US Atrix 4G. The signal strength is normally very strong, and is now barely showing 1 bar in and out. I'm also have data issues where I can not connect to HSPA normally.
I did update to the leaked ICS last night, and have reflashed and wiped several times. Since then, I have went back to GB 4.5.91. I am still having the problem back on GB. I'm using radio 37P.
One thing that I originally did not think had any bearing on this issue was I did hurl the phone across the room this morning (landed on carpet) as my phone kept rebooting during calls on me. I opened up the phone to see if anything was noticeably disconnected and it looks like the cord is still okay.
Is there anything else besides the radio that could be causing me the grief? Anything that I can try besides erasing the radio and re-flashing? Anything with any settings? APN settings? I reset the APN settings to default and I see the 4 AT&T APNs load.
Thanks in advance.

Also wondering if there would be any use in me changing the kernel.

Any suggestions?
Not to pester anyone who may have advice, but just wondering if this Atrix (which is running well other then then having an incredibly weak signal for mobile networks) is ready for the trash.

Please do not bump your thread superfluously. Thanks!

Related

**SOLVED!!** Any 3.27 Radio-based ROM & signal reception issues

hey everyone, maybe I have a bogus phone, but I've tried multiple roms based on the 3.27 antenna, DCD's WM6 & WM6.1 versions.
Each time, after the flash (both radio and rom) it takes me over 5 minutes to get a signal (RT or EVDO). After it gets a cell signal, everything works fine including GPS. But after each soft reset, it takes me 5 minutes to get a phone signal again.
I thought it was the ROM, but after trying it with multiple versions, I am at a loss.
Any ideas?
FWIW MSL/MDN/MSID codes are intact and correct. Signal area is consistently 4 bars. Phone functions fine after getting a signal.
**SOLUTION**
1. Have MSL code ready
2. From phone app, type ##PST#
3. Click EDIT
4. Type in MSL code
5. Click VIEW INFO in bottom left corner
6. Click M.IP SETTINGS
7. Change value of MIP REGISTRATION RETRY to 1000 ms
8. Change value of MIP MODE to MOBILE IP PREFERRED****
9. Click MENU in bottom right corner
10. Click OK
11. Soft reset device
**** note, I had to adjust MIP MODE 3 times before I got it to work.
Thanks everyone!!
especially limezednem!!
no issues so far. My phone boots up super quick now since i did this wm 6.1 and radio update. Feels kind of naked but love the speed. It has frozen on me on multiple occassions when trying to uninstall certain programs but as far as phone connectivity, i have had no issues since i got it working. Connects right away.
I had the same issue. I flashed back to the original ROM and it signal was acquired in a flash. I have since swapped the phone from Verizon, but I am reluctant to re-flash, though I REALLY want the GPS functionality... please some one come up with a cure for this slow signal malady!
anyon else had this issue?
pdavis466 said:
anyon else had this issue?
Click to expand...
Click to collapse
I originally had problems with the dreaded Error 67 with the new ROMs (tried everything). I went back to the stock Sprint ROM and it disappeared.
On a whim I tried the upgraded ROM again (glutton for punishment). After it rebooted I couldn't get a phone signal... I went into Connections and turned off the phone and waited a minute and then turned it on again. Got a signal in less than 10 seconds. (Error 67 are gone too... go figure!)
Try that.
I'm w/Sprint and had the same issue with radio ROM 3.27,it took about 2 minutes to get cell signal after soft reset,then the data connection got disconnected every single,i was so frustrated since i did a lot of internet radio streaming and IMing.I flashed it back to 2.17,all is working fine with the old ROM,I think i can live w/o build in GPS for now.
You might have already tried this, but if not, try flashing to DCD's 2.1.0 ROM with the 3.27 Radio. This is the one and only ROM I've ever flashed to and probably ever will flash to unless some godlike official update is released. I stuck with this because I feel it's *easily* the most stable, has fully working BT AND has GPS & Rev A enabled (network permitting).
If you haven't already, try 2.1.0.
sandiegodude said:
hey everyone, maybe I have a bogus phone, but I've tried multiple roms based on the 3.27 antenna, DCD's WM6 & WM6.1 versions.
Each time, after the flash (both radio and rom) it takes me over 5 minutes to get a signal (RT or EVDO). After it gets a cell signal, everything works fine including GPS. But after each soft reset, it takes me 5 minutes to get a phone signal again.
I thought it was the ROM, but after trying it with multiple versions, I am at a loss.
Any ideas?
FWIW MSL/MDN/MSID codes are intact and correct. Signal area is consistently 4 bars. Phone functions fine after getting a signal.
Click to expand...
Click to collapse
Try programming your phone OTA, and updating your PRL.
*22803 for telus, *228 for some other carriers. Not sure what you have, but that could be your issue.
Mine did this at first, I dont know what I did to change it but it went away. Problem is, when I updated my prl to 60711 or whatever the new one is, the problem came back. I reset on my way to work and it didnt get a signal until well after I parked (15 min drive) but for some reason sitting at home it would get the signal within 2 minutes. For me it hasn't been that big of an issue since I only soft reset once a week or so. But I am scared that this will occur in a time of need. Glad to hear there are others out there who share my problem.
SAME THING HAPPENED TO ME.. i made a thread about this too....
did you get it resolved?... its really frustrating.. i flashed it flawlessly to my room mates phone... then failed on mine.. figured it was my phones fault.. got a new one... and SAME thing on the brand new phone... where am i going wrong?
all ID numbers were correct... esn, mdn, msid. etc etc.
help me please
same EXACT Thing happened to me.. with 2 phones.. however, I flashed my room mates phone flawlessly and is still working without an issue...
double post... damn computer
no luck.
sticking with 2.17 for now.
i have SORT OF the same prob............ i get signal right away but it fades in and out from evo to 1x and back ...... sometimes it can take me a half hour to finally connect a phone call because of it.
any ideas?
bump because i really would like to know why this is happening to a few select people..
maybe ill just wait for sprint to release the official rom/radio... and go from there
I went back to 1.4 radio and custels 1.1 rom, now my internet isnt working....
go figure
i have a feling it might have to do with prl's.
try ##786# reset it and then load latest prl i hope this work
I have the latest PRL, still no luck.
I have Verizon and just dial *228 and when prompted press #2 and it updates my roaming capabilities (PRL) all over the air with out having to look for PRL's over the net and manually updating them.
I don't know if Sprint has this feature but if it does try it out.
Ohh yeah i was playing with the registry and found a way to make your signal stronger ( I think ) I don't know if it realy does work but it give me higher bars
go to
HKLM -- System -- State -- Phone
There are two strings.
One is Signal Strength and Signal Strength Raw.
I change the value to 100 on both and get full bars. I dont know if it does give a real effect.
But after a little while it goes back to the original signal value
Shiva1 said:
I have the latest PRL, still no luck.
Click to expand...
Click to collapse
diid You do ##786# and reset phone ?
I have the sprint 7800 with 6.1 mobile and I am having an issue with my reception as well with this radio. When I make / receive phone calls I get a crackling sound. It's faint but none the less enough to be annoying whne talking on the phone for awhile. Any one else having this problem or have a solution to it? Thanks ahead of time.

[Q] 3G acting strange..

So all of a sudden my TB's 3G started acting odd. It disappears (the 3G icon disappears) unless I'm checking for updates, in which case it randomly reappears and seems to be doing work. Toggling airplane mode on and off doesn't help nor does turning the phone on and off. I can still get texts and calls but no 3G...
Tried everything (going back to ROMs that were backed up from a few days ago) as well as flashing that full new ROM/radio update. Wasn't doing anything specific before it went out...
Any ideas?
solved!
solution: http://www.androidcentral.com/having-3g-problems-your-thunderbolt-fix-just-few-settings-away
swimminsurfer256 said:
solved!
solution: http://www.androidcentral.com/having-3g-problems-your-thunderbolt-fix-just-few-settings-away
Click to expand...
Click to collapse
I didn't find that this worked at all. Only since the new radio was installed have I found 3g drop because I know I am in a partial 4g area. So for the time being I don't want to turn of the ePHRD. Has anyone else experienced this since upgrading radio and such?
Spencer_Moore said:
I didn't find that this worked at all. Only since the new radio was installed have I found 3g drop because I know I am in a partial 4g area. So for the time being I don't want to turn of the ePHRD. Has anyone else experienced this since upgrading radio and such?
Click to expand...
Click to collapse
Well I did upgrade the radio and this fixed the problems I was having. Getting great speeds now. But I'm far away from any 4G areas :/
I am having all kinds of problems today with the 3g icon going on and off. Sometimes when its on I still do not have data connectivity. Is this a verizon problem or just the new radio?
I think it has to do with LTE being prepped to roll out and more intensive stress-tests that they may be planning.
I've been having similar issues. I did the entire rooting process then flashed BAMF 1.5 and had little radio issues, but once I saw the 3G cut out a couple times yesterday, I flashed the radio that was already on my SD card. Since then it randomly cuts in and out, and sometimes requires a full phone reboot to come back. I don't think it's Verizon at all (at least not in my case), although my area is supposed to get 4G sometime this year.
I'm hoping the official OTA has a "better" radio that can fix these issues...since I sort of had issues like this in Boston when I was stock, but at home out in Central MA, 3G was as solid as ever.
Just an update in case anyone was reading this older thread--I continued to have signal issues for a day or two after rooting but I think I just had bad timing on flashing the new radio. I've spoken to a few Verizon customers (my mom included) and many of them had 3G issues the last couple days. Yesterday it was solid as a rock, signal better than I'm used to. So it probably was just a Verizon outage, testing 4G or whatever it was that they've been doing.
It's Verizon outages right now, lots of testing upgrading going on with VZW right now.

[Q] Phone wont connect to data (MR1 and MR2.5)

Oh boy oh boy....
My TB has been giving me some issues lately. Notably, data issues. Starting Sunday morning, it would not connect to 3g or 4g. No matter what I tried. Reboots, battery pulls, Fix permissions through Rom manager, turning the radio off and on, Airplane mode off and on, 4g only, 3g only. Nothing worked. I was running the MR2.5 Radio with Das BAMF 3.0 RC4. So I flashed the MR1 radio and put CM7 on it. That worked great. For a day. Starting this morning, it started doing the same thing. Will not connect to data.
When I say that it wont connect, I mean it will not send or receive data. In the "about phone/network" menu, it will state that it's connected to LTE or eHRPD (3g), but it will not send data. Ping tests fail. Nothing goes through. Texts and calls work fine over 1x, thankfully. So what do I do?
Also, when I try switching to 3g only, it gives me an error that phone.android process has stopped working. Then my radio goes out completely, til I switch back to CDMA only.
Does this have something to do with my phone flying out of my jacket pocket while riding home from Milwaukee? I was cruising at 70, listening to music, then BAM! No more music. Check my pocket, phone is gone. I pulled over to the shoulder, got out, and walked back to find it on the other side of the 3 lane highway. The battery cover was about 40 feet away. Aside from some scratches on the kickstand and the ring around the camera lens, the phone appeared unscathed. It worked fine for 2 weeks after that too...
Should I call VZW and see if they can replace it? Revert back to stock and bring send it in?
:help:
maybe try and get a new sim card first.
Well, 4g works now, but I'm barely in a 4g area, so it's spotty. 3g will not connect no matter what I do. I have tried a few different combos of Radios and ROMs, to no avail. Does anyone have any suggestions?
im having problems here too im on rc4 3.0 with new ota radio just this morning it srarted acting up im stuck on 1x im in,mesa az
Sent from my ADR6400L using XDA App
I would pull out the SIM and just make sure there's no crud in there. Slim chance, but checking the md5 of the radios before you flash just to rule that out. Other than that, I can't think of anything. Isn't there a diagnostic you can run on these?
ok guys im trying again im still having the same problems as OP everything works fine over wifi and 4g is a little spotty but pretty stable for the most part and i didnt have issues till i went to the newest radio i have done just about everything and i mean everything battery pulls flashing, recover and evan go to bone stock and i did manage to get 3g working again but then 4g wouldent connect and evan than 3g was not that stable so i personally think the radios are some how damaged from radio flashing anybody have this happen to them
I'm also having this problem but I'm.using CM7 1.2 with the MR2 radio I get 4g but when I go to web pages it won't load if I switch to 3g only the pages load. this is really pissing me off because I call Verizon and let them know about the issue and they say nothing is wrong even those they say they are receiving many calls about the problems and try to trouble shoot me I'm not stupid I know more about this phone then them. Btw I also tired mutliple radios and roms and still no lucky I'm in Houston Texas
I do not think its a root or radio issue. I have Th3roy on mine with the leaked radio its got no google voice or browser on 4g, 3g is fine. One of my buddies ahd two non rooted tb's they're both doing exactly the same thing.
jimmyk0789 said:
I'm also having this problem but I'm.using CM7 1.2 with the MR2 radio I get 4g but when I go to web pages it won't load if I switch to 3g only the pages load. this is really pissing me off because I call Verizon and let them know about the issue and they say nothing is wrong even those they say they are receiving many calls about the problems and try to trouble shoot me I'm not stupid I know more about this phone then them. Btw I also tired mutliple radios and roms and still no lucky I'm in Houston Texas
Click to expand...
Click to collapse
///Ficarra said:
Oh boy oh boy....
My TB has been giving me some issues lately. Notably, data issues. Starting Sunday morning, it would not connect to 3g or 4g. No matter what I tried. Reboots, battery pulls, Fix permissions through Rom manager, turning the radio off and on, Airplane mode off and on, 4g only, 3g only. Nothing worked. I was running the MR2.5 Radio with Das BAMF 3.0 RC4. So I flashed the MR1 radio and put CM7 on it. That worked great. For a day. Starting this morning, it started doing the same thing. Will not connect to data.
When I say that it wont connect, I mean it will not send or receive data. In the "about phone/network" menu, it will state that it's connected to LTE or eHRPD (3g), but it will not send data. Ping tests fail. Nothing goes through. Texts and calls work fine over 1x, thankfully. So what do I do?
Also, when I try switching to 3g only, it gives me an error that phone.android process has stopped working. Then my radio goes out completely, til I switch back to CDMA only.
Does this have something to do with my phone flying out of my jacket pocket while riding home from Milwaukee? I was cruising at 70, listening to music, then BAM! No more music. Check my pocket, phone is gone. I pulled over to the shoulder, got out, and walked back to find it on the other side of the 3 lane highway. The battery cover was about 40 feet away. Aside from some scratches on the kickstand and the ring around the camera lens, the phone appeared unscathed. It worked fine for 2 weeks after that too...
Should I call VZW and see if they can replace it? Revert back to stock and bring send it in?
:help:
Click to expand...
Click to collapse
call verizon beacuse you are not the only one i posted the number in the 4g issues thread already this is pissing me off because i tried many roms and radios and no luck
you probably ruined the connectors on the battery cover. theres some little gold tabs on the back that connect to the phone and act as an antenna. before you try anything else i would try getting a new battery cover. also try pulling out your sim card to see if theres anything blocking the connectors.
Verizon is having some techs check their end of things. They want to see if there is a problem with their network before they send me a phone. I pretty much know it's not the network, as nobody else is having this issue in my area, and I've traveled outside of my area with the same issues. I guess I have to wait patiently until they decide to replace my phone.
I have no issues when i switch to CDMA Auto PRl, I get zero 3g drops in data.
However, when i have it set to CDMA + LTE I always get 4G and 3g drops in data.
Whatever the problem is, they need to fix it, its getting ridiculous not being able to use 4G all the time.
Sent from my ADR6400L using XDA Premium App

[Q] Mobile Data Drop - Not Suspect To Outage

In the past two weeks, my mobile data has been down. I don't believe it to be an outage in my area due to the duration of the problem, and the inconsistency with other Verizon Wireless phones. I was running Juice Defender for a while, and every now and then I would notice that the Mobile Network would drop. Toggling the Mobile Network would not fix the problem, either. I usually cleaned out my cached data for the Juice Defender app, turned the app off, then toggled airplane mode once. (Sometimes just toggling Airplane Mode wouldn't fix it, therefore I had to clear the cache for the app.) Now this fails to work. I cannot get my mobile network to connect by any conventional means. When I receive MMS messages, my network will connect long enough to download the attachment. Also when I do a search for a Software Update, it connects just long enough to tell me there aren't any updates for my phone. I've tried updating my PRL with *228 and I've even tried *18 from a post over at Droid Forums. Neither work. I've removed the battery and SIM Card as suggested in some other threads here at XDA. I've also removed the Juice Defender app.
The phone is not rooted and has never been rooted with the Temp Root methods. I'm not opposed to rooting, but if I root, I'm gonna perm root and I would rather not have to factory reset my phone if I don't have to right now. I'm mainly posting this because I cannot find anyone online with the same issue that I am having. Any help would be appreciated. Personally, I think its an issue with Dalvik-VM. I can attach a copy of my LogCat if needed. Any ideas on my issue? Thanks in advance!
Check your power settings, if you are in economy mode it will mess with your data connection.
I have a paid version of JuiceDefender, it has caused me so many problems I don't even bother to install it anymore.
~John
I also have the same issue, tried a couple basebands and could not fix it. I ended up not using it...
Every once in a while my mobile network or just lte somehow gets turned off and I have to turn it back on, but that's rare.
I tried juIce Defender and also had problems losing my connection so I uninstalled it. Plus the settings were so confusing to me. I'm using Green Power now and that seems fine.
You didn't mention mhs so I assume you're not using it but that has known connection issues.
Sent from my ADR6425LVW using TapatalK
sunsys14 said:
I also have the same issue, tried a couple basebands and could not fix it. I ended up not using it...
Click to expand...
Click to collapse
Did you ever try doing a factory reset? I'm curious to know if that will fix it.
feralicious said:
I tried juIce Defender and also had problems losing my connection so I uninstalled it. Plus the settings were so confusing to me. I'm using Green Power now and that seems fine.
You didn't mention mhs so I assume you're not using it but that has known connection issues.
Click to expand...
Click to collapse
Juice Defender gave me fits, too. I'm not using my phone as a Mobile Hotspot, either.
I kinda think its my ROM. I'll play around with some stuff, or I'll just get around to doing a factory reset and see if that fixes the problem. I'll post any solutions here for others.
Are you in a good 4g area? If you scroll down the general section here, you will find my topic. If you use 3g more than 4g, there is a post in that thread about##778#. It helped me. Sorry if it doesn't help you, Cheers.
Sent from my ADR6425LVW using Tapatalk
I just wanted to let you know that I'm having this problem as well. I AM rooted and running CleanRom, but my daughter has a non rooted Bionic, and both of us suffered a complete loss of data today. My husband's rooted Rezound is fine.
I took my phone into Verizon today, and after initially just trying to swap out the phone (which I wouldn't allow them to do, it took me too long to get my phone the way I want it), they finally switched out the 4G sim card, and the data came back instantly.
When my daughter leaves school today, she will get her 4G card swapped out as well, and we'll see if it is in fact a network connectivity problem.
It seems to me that our 4G phones has a lot of trouble switching from wifi to 3G/4G service.
+1
CocoaGoddess said:
It seems to me that our 4G phones has a lot of trouble switching from wifi to 3G/4G service.
Click to expand...
Click to collapse
I will +1 this. My work WiFi is spotty, and so the phone falls in and out of WiFi. The Rezound HATES that and usually leaves me with no connectivity. There is definitely a WiFi->Mobile Network issue.
Try doing a factory reset. Could be a bad device... Im getting amazing reception on mine. I havent even seen my 3G or 1x icons yet. Constant 4G lock.
Forget what I said, my data connection has been dropped again for the past thirty minutes and there's no way for me to get it back.
I'm going to try a factory reset. I *really* don't want to have to send my phone back because my husband is getting amazing coverage on his Rezound. However, we're still in the first week of our Verizon contract, and if this looks like it will be a standing issue, then we'll have to cancel and go crawling back to horrible Sprint.
CocoaGoddess said:
I just wanted to let you know that I'm having this problem as well. I AM rooted and running CleanRom, but my daughter has a non rooted Bionic, and both of us suffered a complete loss of data today. My husband's rooted Rezound is fine.
I took my phone into Verizon today, and after initially just trying to swap out the phone (which I wouldn't allow them to do, it took me too long to get my phone the way I want it), they finally switched out the 4G sim card, and the data came back instantly.
When my daughter leaves school today, she will get her 4G card swapped out as well, and we'll see if it is in fact a network connectivity problem.
It seems to me that our 4G phones has a lot of trouble switching from wifi to 3G/4G service.
Click to expand...
Click to collapse
I think I'm going to try doing this. How painful was it for you to convince them to give you another SIM Card?
Edit: Just read your last post. Please let me know what a factory reset does for you.
They had no issues at all swapping out my 4G card, they certainly couldn't let me walk out of the store with no signal. They knew they had to try something.
The factory reset on the phone appeared to work. I've been steadily switching it from wifi to data, and the data signal picks up, albeit a tad bit slow. Only thing is, I still don't really get 4g, while my husband's Rezound has a great signal.
I got insurance on the phone, so I'll put up with it as long as I can before I start screaming at Verizon.
Good to hear. I'm going to try to switch out my SIM card today and see if that fixes it. I thought maybe it was something with the ROM, seeing as how my 3G will turn on whenever I need to send an MMS message, so a factory reset made sense to me. I just don't want to do it. Lol. Thanks for the info!
I've experienced it twice in the last 24hrs and it just happened to be right after I installed and used LTE OnOff. Don't know if there might be a connection there. I keep forgetting this phone has the ability to switch 4g/3G unlike the TBolt. Needless to say, that app is no longer on the phone.
KORM via the beast known as the Rezound.
I had an issue with the mobile network just dropping in and out (other people in the room did not lose signal). We currently don't have 4G and it is 3G only. I did a factory reset of the phone, but it continued to occur. Took the phone back to Verizon store to exchange it (it was 1 week old). At first they weren't going to and gave me a run around but in the end exchanged it. Have had no problems with new phone.
My girlfriend's Bionic keeps dropping 4G more frequently than my Rezound. I get this problem too though. Usually a toggle of Airplane Mode fixes it...but it's pretty damn annoying. Happens once or twice a day!
A Factory Reset fixed it. Everything went smoothly, too. I backed up all my SMS Messages with HTC's Messaging app, and got my network back as soon as I restored it and set everything back up. Hopefully this will help anyone else who might have had the same problem.
I've been side by side with a fresh Rezound and watched both of them jump from 4g to 1x to 3g and sometimes never 3g. The problems were a million times worse with my droid charge as it's a combination of the handsets and the towers.
Posted via Tapatalk mobile app
Hmmm
I have this happen if I am in an area with NO signal (such as the basement level of my office building) for long time. Only a reboot will bring back data. Does not happen often (maybe 2ce in a month and a half).
I am intrigued by the person who blames the install of LTEOnOff. I have it installed but do not use it. Maybe if I ever have to hard reset (such as if ever run the unlock), I will not reinstall that program.

[Q] Note keeps roaming?? AT&T note, using on T-mobile Padawan6/T989UVLC8

Weird problem with my note. It will randomly start roaming and lose data connection. This is extremely often, like every few minutes when I'm using data. I have Padawan 6 and the T989UVLC8 radio. Data roaming is turned off. Am I doing something wrong or need to find a different combination, anyone else having a roaming problem on T-Mobile? Thanks.
Well fixed my own problem. Flashed the SGH-I717-UCLF6BS ROM along with the Official TMo ICS RADIO_NOTE baseband and it's all running like butter. Solid 4G, doesn't roam and data picks up quick from idle. Will report if anything weird happens.

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