So... I work for a guy who bought a note new 4 months ago and his has a green line running top to bottom on the right of the screen. AT&T told him he would have to pay for repairs. (Which I think is bullcrap)
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He has always loved my skyrocket and he wants to trade me even up for it. Now I could buy a screen and fix the note for around 200 as I can easily do the work myself or I could just keep my faithful skyrocket.
What to do, what to do....
I put cm10 on the note last night. He left it with me for the weekend. I do like it but I don't know.
Sent from my SGH-I727 using Tapatalk 2
scottx . said:
So... I work for a guy who bought a note new 4 months ago and his has a green line running top to bottom on the right of the screen. AT&T told him he would have to pay for repairs. (Which I think is bullcrap)
He has always loved my skyrocket and he wants to trade me even up for it. Now I could buy a screen and fix the note for around 200 as I can easily do the work myself or I could just keep my faithful skyrocket.
What to do, what to do....
I put cm10 on the note last night. He left it with me for the weekend. I do like it but I don't know.
Sent from my SGH-I727 using Tapatalk 2
Click to expand...
Click to collapse
That's odd that att wouldn't warranty it...the factory warranty doesn't cover physical damage but they do cover malfunction, I'm assuming it didn't get wet or dropped. Any way, if its going to cost you $200 to fix the screen than I would just sell the skyrocket and pay the difference for a new one. You can even early upgrade and get the phone for around $450. I don't buy damaged phones unless its for backup purposes.
Sent from my SAMSUNG-SGH-I717 using xda premium
Yeah I'm going to trade him. I do like this phone and I don't have much in the skyrocket. Skyrocket has some nicks in the screen and some edge trama. Its not pristine like this note is. Except for the green line its perfect.
Just need to get a screen now and a good case.
Moving subforums!
Try samsung. When it came to dead pixels on monitors and TVs, samsung was one of few companies that had a no dead pixel policy. I would contact samsung warranty support to see if they will repair the phone.
He could also contact ATT again and talk to a different rep. I find it hard to believe that they will not repair the phone under warranty.
Agoattamer said:
Try samsung. When it came to dead pixels on monitors and TVs, samsung was one of few companies that had a no dead pixel policy. I would contact samsung warranty support to see if they will repair the phone.
He could also contact ATT again and talk to a different rep. I find it hard to believe that they will not repair the phone under warranty.
Click to expand...
Click to collapse
That's what I'm saying. Before I had the note I had the infuse, AT&T warranted my infuse 4 different times within the first 8 months. They say if they receive your phone for warranty and its physically damaged than they will charge your account. I said "well, if your talking a nick or a scratch than I'll keep mine and sell it" they said, "minor damage no big deal, only big damage like a busted screen" etc.
Sent from my SAMSUNG-SGH-I717 using xda premium
nash2000 said:
That's what I'm saying. Before I had the note I had the infuse, AT&T warranted my infuse 4 different times within the first 8 months. They say if they receive your phone for warranty and its physically damaged than they will charge your account. I said "well, if your talking a nick or a scratch than I'll keep mine and sell it" they said, "minor damage no big deal, only big damage like a busted screen" etc.
Sent from my SAMSUNG-SGH-I717 using xda premium
Click to expand...
Click to collapse
I plan to see if I can get it fixed by them. If not then I'll fix it myself.
I love this phone. Even with the green line its better than the skyrocket and its hard to beat.
Thanks guys.
Sent from my SGH-I717 using Tapatalk 2
Related
I saw this at PhoneDog. PLUS, i just got an email from my BestBuy per-order, the very first email from BestBuy. It doesn't say when, but its a change from silence...
http://www.phonedog.com/2011/03/11/rumor-htc-thunderbolt-trophy-hitting-verizon-later-this-month/
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edit: To me, the text on the bottom looks a little fake. It's a different font and it looks slightly slanted.. might be me though.
I got that email myself today, funny thing is, I cancelled my preorder last week since i was about to hit 30 days to return the giftcard and once the buyback program was off the table I was out of there
I just saw this on androidandme and came here to post it....
I sure hope this is correct. The font difference doesn't bother me...I've worked for companies that have different fonts in the same sentence. Some people don't care, especially on internal docs.
What I wish it didn't say was "release dates subject to change".
I'm still going to keep hoping this phone comes out next week. I've been tempted to dump VZ but honestly, I'm worried the other companies service is going to be sub par.....and the only other phone that interests me is from Samsung....which also makes me not interested. LOL
rckymtnrfc said:
I'm still going to keep hoping this phone comes out next week. I've been tempted to dump VZ but honestly, I'm worried the other companies service is going to be sub par.....and the only other phone that interests me is from Samsung....which also makes me not interested. LOL
Click to expand...
Click to collapse
I ported my number to AT&T to get the Inspire 4G. AT&T is sub par, at least in my area. I have until 3/22 to port back to Verizon so I'm hoping too its 3/17.
So what made you return the Atrix?
rckymtnrfc said:
So what made you return the Atrix?
Click to expand...
Click to collapse
Resolution bothered me a lot; everything was super small. Plus, the screen was long and skinny and I wanted something more proportional like the TB or Inspire.
I got an email Best Buy about my preorder today as well. This is the first email from Best Buy since I preordered one month ago, it must be a good sign.
Sent from my PC36100 using Tapatalk
If you want to believe Engadget the TB is dropping on the 17th.
http://www.engadget.com/2011/03/14/htc-thunderbolt-tipped-to-launch-march-17th-again/
We should find out in the next day or so.
17th looks to be a good possibility. However maybe not. Wait and see. I find it funny to watch all those getting aggravated with the speculation. Get a life, all in fun.
From my EVO with Cyanogen
Looks like the 17th it is. Our VZW Business Rep confirmed I'll be able to order with him over the phone. He of course, did say, "unless something crazy happens and they dont let us sell it"
So excited!!!!!!!!!
17th it appears to be.
From my EVO with Cyanogen
Just saw a commercial for the thunderbolt. First ive seen. Signs seem to be pointing at a release fairly soon.
I would put money on the official announcement coming from VZ tomorrow if the 17th is indeed going to be the day. Not a lot of money....gotta buy accessories.
Sent from my NookColor using Tapatalk
The phone is launching on the 17th, there is no doubt about it. Its official, and an annoucement should be made tomorrow morning.
P.S. Some stores are opening at 7 AM. I would call your local store to double check. If you're in the LA area, pm me and I'll give you the info to the stores that I know of that are opening early Thursday.
God I hope that the 17th actually sticks! I love my Evo but Sprint service sucks at my job and we have a Verizon cell of some kind there with antennas all throughout the building so I'm dying to be able to make the switch now that they'll have an awesome 100% hackable phone!
Sent from my CM7 Evo using XDA Premium
Looks like wirefly has pre-order up and says they will ship on the 17th and verizon changed its homepage flash to thunderbolt. Looking good for 17th.
Trust me, its launching on the 17th....
Barring something totally catastrophic happening, its going to launch, ready or not....
I'm getting one. I'm stoked.
VZW has officially announced the Thunderbolt release on the 17th.
Sent by my Droid Incredible
Any announcement on the 4G pricing plans?
magnafides said:
Any announcement on the 4G pricing plans?
Click to expand...
Click to collapse
No change in price
sent from my thunderbolt
I Got my Evo 3D activated about a week ago and I didn't originally buy the insurance (TEP) but I am planning on buying it now. However, I checked to make sure it wasn't already added, and I found this.
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Insurance for $4. Is that correct? And if not, do you think I will still be covered?
All the other phones on the account have TEP for $7/mo.
I ordered it off of wirefly.com if that makes a difference
I've never seen that code.
I'd double check what is covered with that
if its a discounted code or if its just the code for ESRP (which doesn't make sense the way its worded there)
could be an old code, a new code, something you had on there for a while maybe, or something they put on cause they get paid on it and scammed you.
What I can tell you, is that to my knowledge (there is a $4 warranty plan) but It doesn't cover everything that T.E.P. does ...but that **** does say T.E.P. right there so I'm stumped, call and check..simple answer.
Code is TEP4, you are good to go... I have it on all my phones.
You can one or the other for 4 each. Or both for a dollar off...
Interesting. I guess I'll just leave it and hope it works.
Can you apply the code after purchasing the warranty?
Sent from my PG86100 using XDA App
akiradavis said:
Can you apply the code after purchasing the warranty?
Sent from my PG86100 using XDA App
Click to expand...
Click to collapse
im connected to sprint chat checking to see if i can use the TEP4 thing....those responses about it on here seem a little detail lacking
the rep has never heard of it before, but is looking into it
will edit when i figure it out one way or the other
edit: yeah they have never heard of that...said there are no promotions
Hopefully I can switch from the $7. TEP to this one.
Sent from my PC36100 using XDA App
Quick search reveals that tep4 is an SOC code used by Sprint reps to give customers a TEP discount. It may have originated shortly after TEP increased from $4 to $5(1/2005 according to my bills) as a way to appease people who complained about the increase. Historically, increases were $5-$6 in 1/2006 and $6-$7 in 2/2007. Fyi, word is TEP is to increase from $7 to $8 July 24th.
Evidently, the code is still active, but finding a rep who will apply it is the big challenge. I might try it myself.
I wish Sprint would go with someone other than Asurion...I've had bad experiences with them.
the $4 tep is intended for long term customers that dont currently have insurance... congratulations... enjoy tep at half price
rkjg24 said:
I wish Sprint would go with someone other than Asurion...I've had bad experiences with them.
Click to expand...
Click to collapse
Would you care to elaborate? Thanks.
They never have phones in stock...I had to wait a week to get a replacement Evo, only for it to have issues. Then I had to wait ANOTHER week to get a new one.
rkjg24 said:
I wish Sprint would go with someone other than Asurion...I've had bad experiences with them.
Click to expand...
Click to collapse
rkjg24 said:
They never have phones in stock...I had to wait a week to get a replacement Evo, only for it to have issues. Then I had to wait ANOTHER week to get a new one.
Click to expand...
Click to collapse
I have never had issues with Asurion. They have been nothing but a pleasure to do business with besides, not having the Evo's in stock is not necessarily their fault. The same would happen with any insurance company Sprint went with. The demand for the Evo was even larger than Sprint and HTC had imagined so every one was out of stock on them and they were on back order everywhere.
Let's hear some success stories getting this code added!
This could be fantastic news!
Called twice they said no.
I'm not even sure how it got added in the first place.
$4 TEP is insurance only though. Which means only stuff you pay $100 deductible on, so you don't get the warranty and in store repairs of the $7 TEP. So if that is important to you keep the $7 TEP.
EDIT: I may have been wrong. I know TEP used to incorporate two services the insurance and the in store repairs, but since this is being called TEP in the system it may be the same thing as the $7 one but at a discount. just a word of warning because at one point in time you were able to buy the in store service and insurance separately with Sprint.
Actually no to all being a sprint rep you have a choice of service and repair for 4$, equipment replacement for 4$ od both for 7 soon to be 8$
Sent from my Nexus S 4G using XDA Premium App
rkjg24 said:
They never have phones in stock...I had to wait a week to get a replacement Evo, only for it to have issues. Then I had to wait ANOTHER week to get a new one.
Click to expand...
Click to collapse
There was a shortage of evo's at the time. Even service centers suffered/suffering with a 3 to 5 day wait on exchanges. i can tell you first hand of the many claims I've filed for customers, its always a smooth transaction.
Regards,
Verse1965
This will be a whole new contract with Sprint if that matters. I really wanted this phone but we weren't due for an upgrade so my girlfriend's mom is taking my place on my girlfriends contract and I will be starting my own. When we activated our phones, the rep did it on the spot and since it was my first Android phone I was not aware that it's not advisable to update the phone if you want root.
I know there wont likely be an OTA to break root by the time I get my phone (hopefully...) but in general, I like the feeling of opening a brand new device and being the first one to open it and set it up. Do any Sprint employees (or anyone else with the knowledge) know if they have to activate it on the spot?
Another question regarding in-store purchases: If I take the phone out of the building and later on I find an imperfection (stuck/dead pixels, raised non-flushed glass or any other issues people have been noticing) am I able to swap it out without penalty within 14 days? Would it be rude to check the device in front of the employee before signing contract?
Thanks for all the help!
I walked out of bestbuy with them even opening the box up. I got home opened it all up and it auto activated.
Sent from my EVO using Tapatalk 2
billyapd21 said:
I walked out of bestbuy with them even opening the box up. I got home opened it all up and it auto activated.
Sent from my EVO using Tapatalk 2
Click to expand...
Click to collapse
Awesome. I don't want them to touch or open mine.
Check Me Out On The Google Play Store!!!
​
Sent From My Half Dead HTC Evo 3D, On The Now Network From Virgin Mobile?
billyapd21 said:
I walked out of bestbuy with them even opening the box up. I got home opened it all up and it auto activated.
Sent from my EVO using Tapatalk 2
Click to expand...
Click to collapse
Hoping it's the same at actual Sprint stores (I have to do it through them to get faster corporate discount through my company -- another reason I couldn't pre-order on a non-existing line).
I don't know how many people actually do this in their stores so I don't want to seem like a demanding jerk "let me see the phone before I sign" and "I don't want the phone opened, I can activate at home".
Main reason I want to inspect the phone is because currently, with my Evo3D I'm stuck with a dead pixel and while it is not a big deal to some, it is very very irksome to me.
I don't think Sprint reps have to activate it at the store, but I do believe this is the normal policy. When I got my EVO 4G, the Sprint rep unboxed and activated it in front of me. It was launch day, and they did the same thing for all of the other people waiting in line.
Inside Sprint Now also published some internal memos on everything Sprint employees are supposed to cover with the customer before they leave with their new EVO LTE. They're encouraged to unbox it, activate it, offer to transfer contacts, walk you through basic features, etc.
Just politely ask to handle it yourself and you should be fine.
I set my phone up via hands free activation after I accidentally turned the phone on when I got it.
.
Most useful Android Apps @ typhoonikan.blogspot.com
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......
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HTC Supersonic: EVO 4G
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HTC Jetstream
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HTC EVO 4G LTE
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I actually like when they do it, just so I know it's in full working order when I leave.
Except when there is a pesky OTA wating in the wind. Then I'm against them even looking at the box.
AFAIK it is a "requirement" if it's an upgrade or new line. They have to activate it in order to have the discount be used. I may be saying that wrong but most of you will understand my point. Lol
Sent from my EVO using XDA Premium HD app
This is one of the advantages to buying it from Sprint.com or telesales.
Sent from my EVO using Tapatalk 2
Bought 3 evoLTE's. 2 I activated from home (but ended up having to contact sprint thru their online chat - something about the data plan changing) and one i took into the store.
I found that the knowledge of the Sprint reps varied widely. First phone was done in 10min. 2nd phone took 40min, lots of hassle, manual programming in service menus and manual prl update. 3rd was about 20min at the store.
No one at the store had even seen one yet when I brought it in. All the reps suddenly had nothing better to do that make sure my phone got activated...so they could play with it. It was quite amusing.
jadoe05 said:
AFAIK it is a "requirement" if it's an upgrade or new line. They have to activate it in order to have the discount be used. I may be saying that wrong but most of you will understand my point. Lol
Sent from my EVO using XDA Premium HD app
Click to expand...
Click to collapse
Def not a requirement at bestbuy, I used an upgrade and walked out with a sealed box.
Sent from my EVO using Tapatalk 2
Same here about Best Buy.
I always tell them I'm very ocd about people touching stuff I'm going to buy and they just give me the box, take my money and I'm out in 5 minutes. Hands free activation and it's all set up and re-downloading my apps from market in 5 more minutes.
I really hate that verizon told me that they were shipping my phone to me via fed ex even though I went into the store to preorder. I now have to wait for fed ex to drop it off so I am on their time until it arrives. why have a store that just makes me order it the same way I can do it myself. I would much rather have the phone in my hands at 8am when they open on wednesday morning not 2pm when the fed ex driver gets done eating lunch.
other things that irritated me about the preorder experience.
1. they dont accept Cash
2. they tried to make me sign the ipad for my receipt... I made them print me one and give me a pen (just to be a prick more than anything)
3. $30 upgrade fee? wtf is that... once I get the phone I'm going to call and get that removed since its a bogus charge for a 13year VZW customer... you dont even need to call and activate anymore all I need to do is swap my sim from my nexus and put it in the DNA so I'll ask them what the $30 covers cause its not VZW store employees who are accepting my order and helping me "activate" or set up my phone which they shipped to my house.
did anyone else preorder instore? or did everyone else order online?
I'm not sure why you would pre-order today as you won't get it for 2 days, if you wanted to pick it up at 8AM in store why didn't you just wait until tomorrow and go in and get it? I never heard of anyone pre-ordering in store.
Also, Verizon has been charging the $30 upgrade fee for a while now, but only if you buy it subsidized.
I preordered last week on Wednesday... I always do it in store cause I always upgrade a different line than my data line... Call me old fashioned but every once in a while I like to interact with other people and not a computer.
Sent from my Galaxy Nexus using Tapatalk 2
sucks. That's why I didn't bother to pre-order. I'm just going to go when they open at 8 tomorrow.
I pre-ordered it last wednesday as well. Still no update. :/
My tracking just updated... I might get it today if it comes before work... No one knows about this phone other than people who follow android so I doubt you will have a problem walking in and getting it.
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two_cents said:
My tracking just updated... I might get it today if it comes before work... No one knows about this phone other than people who follow android so I doubt you will have a problem walking in and getting it.
Sent from my Galaxy Nexus using Tapatalk 2
Click to expand...
Click to collapse
Best news I've seen all day.
You don't have to go by FedEx time. Have them hold it at the station so you can go pick it up when they open.
Sent from my Galaxy Nexus using xda premium
two_cents said:
I preordered last week on Wednesday... I always do it in store cause I always upgrade a different line than my data line... Call me old fashioned but every once in a while I like to interact with other people and not a computer.
Sent from my Galaxy Nexus using Tapatalk 2
Click to expand...
Click to collapse
I'm the same way, I always go to the store to order new phones and accessories.
My question though was why you drove to the store to pre-order it when you could have just driven there tomorrow morning instead and know that you can just pick it up then and there.
hey guys, here is the problem...
about a month ago i upgraded to a s4 out of pure necessity (my nexus died on me)
so i went to best buy, bought my phone and didn't think anything of it.
then a couple weeks later the One got announced and i had been waiting for it for months so i decided i was going to sell my s4 on swappa and use that money to get my one...i just got an email today from the guy complying about a sticker on the inside of the plastic back that according to him, best buy only puts on their refurbished phones...
anyone else have this sticker??
thanks for the help!
grishky said:
hey guys, here is the problem...
about a month ago i upgraded to a s4 out of pure necessity (my nexus died on me)
so i went to best buy, bought my phone and didn't think anything of it.
then a couple weeks later the One got announced and i had been waiting for it for months so i decided i was going to sell my s4 on swappa and use that money to get my one...i just got an email today from the guy complying about a sticker on the inside of the plastic back that according to him, best buy only puts on their refurbished phones...
anyone else have this sticker??
thanks for the help!
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The picture doesn't work. But if you knew you bought it new than you should call bestbuy and tell them that they sold you a refurbished one but I doubt that they did.
Sent from my SAMSUNG-SGH-I337
[email protected] said:
The picture doesn't work. But if you knew you bought it new than you should call bestbuy and tell them that they sold you a refurbished one but I doubt that they did.
Sent from my SAMSUNG-SGH-I337
Click to expand...
Click to collapse
there's a new pic...and i didn't think they actually had sold me a refurbished but according to the guy his geek squad brother looked it over and said it was..i just want to make sure hes happy with the phone i sold him, ya know? and also confirm the didn't sell me a refurbished hahaha
Mine is new from Verizon with the sticker on the back door. They all have those. The att one says att on the back cover. The T-Mobile one says T-Mobile. The s3 and note 2 also have these stickers
Sent from my SCH-I545 using XDA Premium 4 mobile app
Here's a pic from my note 2 that I got from Verizon
Sent from my SCH-I545 using XDA Premium 4 mobile app
Bought my s4 new at Verizon and it had the sticker as well, I wouldn't be to worry about it
Sent from my SCH-I545 using xda app-developers app
thanks guys! I assumed it was nothing but the guy seemed pretty convinced (maybe trying to find a reason to returning it)
I really appreciate the help!
grishky said:
thanks guys! I assumed it was nothing but the guy seemed pretty convinced (maybe trying to find a reason to returning it)
I really appreciate the help!
Click to expand...
Click to collapse
Nvm
Sent from my SAMSUNG-SGH-I337