[Q] Device not supported for updating via Kies - Galaxy S II Q&A, Help & Troubleshooting

Hi,
I have a SGS2 handset that I bought from India which has CSC set as INU. Now, I am in US for a few weeks using AT&T sim card and recently found out that a new firmware update has been released for my handset. I was trying to update it using Kies but got the error that my device does not support firmware update via Kies.
Now, there are 2 cases:
1. If this is because I am in US and my CSC is for India, Kies is not letting me update.. then either I can wait for a while, go back to India and update it. Or, please suggest me if there is a way to tell KIES to use INU code for updating this handset?
2. If there is some other issue, then I would want to resolve that right now instead of waiting.
Can someone please suggest me if it's 1 or 2? Any suggestions would be most welcome.
I know ODIN is an option but I prefer to use KIES.
Thanks.

crypticlight said:
Hi,
I have a SGS2 handset that I bought from India which has CSC set as INU. Now, I am in US for a few weeks using AT&T sim card and recently found out that a new firmware update has been released for my handset. I was trying to update it using Kies but got the error that my device does not support firmware update via Kies.
Now, there are 2 cases:
1. If this is because I am in US and my CSC is for India, Kies is not letting me update.. then either I can wait for a while, go back to India and update it. Or, please suggest me if there is a way to tell KIES to use INU code for updating this handset?
2. If there is some other issue, then I would want to resolve that right now instead of waiting.
Can someone please suggest me if it's 1 or 2? Any suggestions would be most welcome.
I know ODIN is an option but I prefer to use KIES.
Thanks.
Click to expand...
Click to collapse
Go to sammobile.com, create an account there and download a firmware from the US.. since OTA updates are region-wise.
After downloading the file, you will get a .zip file.. when you extract it, you will get a .tar file
flash via Odin..
Put your phone to download mode and put the .tar you just extracted to PDA
Cheers!

You may love Odin. It's much more secure
crypticlight said:
Hi,
I have a SGS2 handset that I bought from India which has CSC set as INU. Now, I am in US for a few weeks using AT&T sim card and recently found out that a new firmware update has been released for my handset. I was trying to update it using Kies but got the error that my device does not support firmware update via Kies.
Now, there are 2 cases:
1. If this is because I am in US and my CSC is for India, Kies is not letting me update.. then either I can wait for a while, go back to India and update it. Or, please suggest me if there is a way to tell KIES to use INU code for updating this handset?
2. If there is some other issue, then I would want to resolve that right now instead of waiting.
Can someone please suggest me if it's 1 or 2? Any suggestions would be most welcome.
I know ODIN is an option but I prefer to use KIES.
Thanks.
Click to expand...
Click to collapse

Just dont do anything.Why are people like you hellbent on updating.Do you think you are missing out on something free.
I wonder if any of them athletes that were over here for the Olympics updated their Samsungs.

Thanks for the suggestions.
I got this resolved few days back and figured what the issue was so wanted to drop a line. Actually, I was trying different modems few months back and had installed a different one than what Kies was expecting and hence I was getting that error. I had completely forgotten about it and then one of my friend reminded me about it.. I switched back to the original modem and Kies agreed to update my phone's fw.
I do like Odin but since I haven't used it much and still have my phone under warranty, I prefer to stick to standard methods.

Related

Does FOTA actually work??

Sorry for asking a simple question but even the o2 gurus don't know.
Do updates come via ota or do you HAVE to use kies to get updates??
Or is there only specific updates that come via ota? Ie gingerbread updates come via ota but touchwiz/Samsung updates cone through kies??
There seems to be conflicting info on the net.
Currently have unbranded s2 on o2
Sent from my GT-I9100 using XDA App
Kies FOTA has yet to be used by Samsung .
Samsung apps updates come OTA via the Samsung Apps widget .
jje
If I remember correctly, Samsung never licenced the OTA capability, so while you will see the Software Update in settings, you won't get any joy.
Any official updates will appear via Kies.
FOTA is a service provided by google, a paid service that is. samsung doesnt pay
tiggerrdrr said:
Sorry for asking a simple question but even the o2 gurus don't know.
Do updates come via ota or do you HAVE to use kies to get updates??
Or is there only specific updates that come via ota? Ie gingerbread updates come via ota but touchwiz/Samsung updates cone through kies??
There seems to be conflicting info on the net.
Currently have unbranded s2 on o2
Sent from my GT-I9100 using XDA App
Click to expand...
Click to collapse
Nah, no FOTA... Can't be all fun now can it? Kies is the small price we have to pay for enjoying the best phone in the world
A samsung Reply....
kaassema said:
Nah, no FOTA... Can't be all fun now can it? Kies is the small price we have to pay for enjoying the best phone in the world
Click to expand...
Click to collapse
love the phone, had to jump through a few hoops to get it work through linux/ubuntu as well.. Hence the FOTA update query as i dont go near a windows pc that often.
Anyways an update is needed, after emailing samsung online support team (god knows how long it took me to find this) i received this back
"Thank you for contacting Samsung and I have pleasure in providing the
following assistance.
Regarding your query, kindly note UK does not support yet OTA ‘over the air’ updates and you can kindly
check our website for further and latest updates. We would like to inform you that our engineering’s are
working on releasing a firmware over the air update for the Galaxy S II ‘GT-I9100’ but it is still not available yet;
however, any news on this matter will be made public through our website so kindly keep checking our
website for latest and further updates.
We apologize for the inconvenience and thank you for your patience and understanding.
If you require any further assistance, please contact Samsung again and
we will be more than happy to help."
if i know engineers... this may be a long * infinity amount of time
They started FOTA in sweden a few days ago for SGS2
There are several reports that this works well. You simply go to settings->about and manually check for update.
They probably launch soon in other countries as well.
tjtj4444 said:
They started FOTA in sweden a few days ago for SGS2
There are several reports that this works well. You simply go to settings->about and manually check for update.
They probably launch soon in other countries as well.
Click to expand...
Click to collapse
This is also confirmed in Finland. First update I believe we've had since the phone was released..
This is great news for me because as a Mac user Kies does not do firmware upgrades. It will tell you the current and the new version, but no option to update... After seeing this for weeks I pulled out my thinkpad who's sole purpose is Kies.
New version of Kies came out, updated, but some driver would not get installed.. so I uninstalled, downloaded the new version and installed. Still did not work so decided to install the windows updates.. Since that was taking forever decided to kill time looking at XDA.. so I found this thread. Figured it would not work but what the heck...
Checked for software update, downloaded, installed. Done, in 10 minutes.
Good thing too as my "Kies" PC fails to boot after the windows updates......
evilsurfincow said:
This is also confirmed in Finland. First update I believe we've had since the phone was released..
This is great news for me because as a Mac user Kies does not do firmware upgrades. It will tell you the current and the new version, but no option to update... After seeing this for weeks I pulled out my thinkpad who's sole purpose is Kies.
New version of Kies came out, updated, but some driver would not get installed.. so I uninstalled, downloaded the new version and installed. Still did not work so decided to install the windows updates.. Since that was taking forever decided to kill time looking at XDA.. so I found this thread. Figured it would not work but what the heck...
Checked for software update, downloaded, installed. Done, in 10 minutes.
Good thing too as my "Kies" PC fails to boot after the windows updates......
Click to expand...
Click to collapse
Sounds great, I guess Samsung has released an OTA update for the "NEE" region regardless of the specific country then. If I'm right OTA should work in Denmark and Norway as well, assuming you're using stock firmware though...
So are these OTA's being delivered by Samsung or by your carrier??
tiggerrdrr said:
So are these OTA's being delivered by Samsung or by your carrier??
Click to expand...
Click to collapse
This is done via the Samsung account (you need to create one when searching for udpate the first time). So these are delivered by Samsung at least in that sense.
But also carrier specific firmwares in general are released by Samsung (via Kies).
FOTA Didn't work for me. Kies is not loading.
I will stay with 2.3.
t-mobile (austria) got FOTA update today http://fota-dn.ospserver.net/firmware/MAX/GT-I9100/FW-20120418-89510.bin ? strange version date ? for galaxy SII (bin file is a zip archive with delta_ files...)
Yup...updates over the Air FOTA is real
But you can update your phone firmware via Kies as it is considered to be more safe...
Sent from my GT-I9100 using xda app-developers app
hi, got some information about fota device register. (http://pastebin.com/byVGYzbb) only question is how to get the OAUTH_CONSUMER_SECRET, think it must be stored somewhere on the device or included in some library...
hints welcome
edit (21.10.2012): found some password and user id in wssdmdatabase.db (table profile) (some data is unchanged after factory reset, but [*nonce] is changed)...
thnx
arris

Galaxy S II ICS upgrade error

Hello everyone.
So basically im a total noob at this sort of stuff and though i did find one similar thread, it wasnt of much help.
Anyhow, i got a used S 2 off a mate here in Pakistan (it has an orange logo on it). It works fine but when i connect it to Kies to upgrade it to ICS it says firmware upgrade not supported.
Please id appreciate it alot if you could help me out with this in some detail.
Thank you.
Sent from my GT-I9100 using XDA
kies will not support it because it may have been flashed with a firmware that is not out yet in Pakistan.
When you upgrade with out using kies or from another region there are changes in a few files that kies will not recognize thus saying the firmware is unrecognized.
Current official ics is still new and only a few areas have the upgrade on kies, the rest of the the world may not see it until the end of the year or early next year.
If you want to upgrade to ics wait a month or so to allow current ics developers a chance to review and modify the official ics files. Then you can flash it yourself.
While you are waiting it will give you a change to read up and understand flashing techniques.
You need to flash it using odin
Odin tutorial here:http://forum.xda-developers.com/showthread.php?t=1075278
And use this ics firmware:http://skywanker.net/roms/intratech...9100_SER_I9100XWLP2_I9100OXELP4_I9100XXLPQ.7z

S3-GTI-9300 Software upgrade with prepaid and no data plan?

Hi,
I just bought S3 GTI9300 unlocked phone from amazon and this being my second phone and to save some dollars i am going with prepaid option and NO data plan.
Samsung USA Support say that they won't support this phone as it is not manufactured in US and probably Kies may not detect any software upgrades.
Can some one confirm the same and in case if it is true then what are my options for upgrades with out a Data plan when Andriod 4.1 - Jelly Bean is released for S3.
Appreciate your help on this.
You can flash whatever custom rom you like when jb hits.. There will be stock roms from samfirmware etc to just download and flash with odin, no worries
Sent from my GT-I9300 using xda premium
Thank You
Thank you very much for your reply and advice .I will open the package now
it's international sgs3. sure there will be stock rom for OUR device for JB.
Kies or OTA should recognize the phone and offer firmware updates .
Firmware will be for the original product code and location ..
jje
It worked.
Hi JJEgan,
I opened the package today and inserted the prepaid sim card and it worked and moreover in an hour I was able to connect to Kies thru home wifi and it detected the software upgrades and applied 24MB of the same.
Thank You for your post and it worked as you mentioned.Can you please clarify if Jelly Bean will also be detected the same way as it detected the firmware or they are both different.
Appreciate your help on this.
vravik said:
Hi JJEgan,
I opened the package today and inserted the prepaid sim card and it worked and moreover in an hour I was able to connect to Kies thru home wifi and it detected the software upgrades and applied 24MB of the same.
Thank You for your post and it worked as you mentioned.Can you please clarify if Jelly Bean will also be detected the same way as it detected the firmware or they are both different.
Appreciate your help on this.
Click to expand...
Click to collapse
You will get the JB update when it comes out. And this will be available on KIES as well as OTA(if Samsung releases it OTA as well). It does not matter where you Galaxy S3 is located, it only matters where it is from.
Thank you very much
Thank you for your response.That really answered my main concern about buying a international unlocked phone.
Note:In my previous reply i mentioned Kies but actually update was from OTA.

OTA or Odin

Hi, I picked up an sgs3 the other day. The firmware on it is XXLF2. I was just wondering what the experiences were with regards to OTA update? Is it recommended or would flashing the latest LG8 fw for UK via Odin be better?
Thanks for any advice.
One of the reasons why it might come in handy to restore a previous update could be due to the fact that the new update will not be optimized for our phone and waiting for the release of a more stable version, use Odin may serve us to go back. A very recent example is the first update to Android 4.0.3 on Galaxy S2 where there were several people who wanted to go back to Gingerbread ... Of course, another reason could be that we want to load a firmware later, but that in our country has not yet been made available ... see Notes Galaxy and the German ROM which runs the network.
But Odin is not only original Samsung firmware to load, but also allows you to load ROM cooked in order to have more personalized and optimized.
Odin's software runs on Windows PCs, and lets you do the above, but now we see how the program works.
devid801 said:
One of the reasons why it might come in handy to restore a previous update could be due to the fact that the new update will not be optimized for our phone and waiting for the release of a more stable version, use Odin may serve us to go back. A very recent example is the first update to Android 4.0.3 on Galaxy S2 where there were several people who wanted to go back to Gingerbread ... Of course, another reason could be that we want to load a firmware later, but that in our country has not yet been made available ... see Notes Galaxy and the German ROM which runs the network.
But Odin is not only original Samsung firmware to load, but also allows you to load ROM cooked in order to have more personalized and optimized.
Odin's software runs on Windows PCs, and lets you do the above, but now we see how the program works.
Click to expand...
Click to collapse
Nice1 thank you devid801. I've used Odin to flash ROMs on my sgs1 but the OTA update on sgs3 has me interested Suppose I could always flash via Odin the latest FW if OTA FW isn't the latest.
Thanks again mate.
we say that the telephone operators are slow to release updates, even compared to the parent, so if you do not want to wait using odin! read a guide before, and you always make a nandroid backup before making any operation. ..
devid801 said:
One of the reasons why it might come in handy to restore a previous update could be due to the fact that the new update will not be optimized for our phone and waiting for the release of a more stable version, use Odin may serve us to go back. A very recent example is the first update to Android 4.0.3 on Galaxy S2 where there were several people who wanted to go back to Gingerbread ... Of course, another reason could be that we want to load a firmware later, but that in our country has not yet been made available ... see Notes Galaxy and the German ROM which runs the network.
But Odin is not only original Samsung firmware to load, but also allows you to load ROM cooked in order to have more personalized and optimized.
Odin's software runs on Windows PCs, and lets you do the above, but now we see how the program works.
Click to expand...
Click to collapse
Odin is beeing used in official service and repair centers to flash samsung firmware
As always two paths for ease of use one via Samsung Kies or OTA .
OTA will probably fail on rooted phone .
Join XDA flash stock firmware as and when you want .
My view is if you want to stay with Samsung /official path then do so but its the attempts to mix and match that lead to trouble .
jje
JJEgan said:
As always two paths for ease of use one via Samsung Kies or OTA .
OTA will probably fail on rooted phone .
Join XDA flash stock firmware as and when you want .
My view is if you want to stay with Samsung /official path then do so but its the attempts to mix and match that lead to trouble .
jje
Click to expand...
Click to collapse
Thanks jje. I think i'll stay stock for now but see what update OTA offers me Saying that, XXLF2 fw does not seem bad so far.
Will look to find what the differences are between LF2 and LG8 fw.
Thanks for all the feedback.
coldhandz said:
Thanks jje. I think i'll stay stock for now but see what update OTA offers me Saying that, XXLF2 fw does not seem bad so far.
Will look to find what the differences are between LF2 and LG8 fw.
Thanks for all the feedback.
Click to expand...
Click to collapse
I have recently flashed my Orange GS3 to XXLF2. I'm not getting any OTA updates post flashing and i know there is an update that gives you the option to auto aujust brightness on the drop down. Is this normal after flashing? Or has something gone a bit wrong?
Holder123 said:
I have recently flashed my Orange GS3 to XXLF2. I'm not getting any OTA updates post flashing and i know there is an update that gives you the option to auto aujust brightness on the drop down. Is this normal after flashing? Or has something gone a bit wrong?
Click to expand...
Click to collapse
You no longer have Orange firmware .
You no longer have phone codes that match any upgrade .
Their is no upgrade for your phone model
Plus all the other usual answers .
Choice flash roms from XDA or return to Orange for an update .
jje

What am i doing Wrong?

Hello guys, i Recently bought an at&t Alpha G850A used phone in Pakistand. Everything is perfect except its not updating when i go to about device section BUILD NUMBER is KTU84P.G850AUCU1ANH8 Whereas at&t has released an update for this phone which is BUILD NUMBER G850AUCU1ANL1. When i try to update it searches for the update for some time and then says update interrupted there is no new update for your device try again in 24 hours.
Q1) Is it because i am using it on MOBILINK NETWORK (Its a local network in pakistan) ? do i have to be on at&t sim to update?
Q2) Is there anyway i can update it manually?
*note i have already tried updating after factory reset.
Any help will be appreciated.
dork997 said:
Hello guys, i Recently bought an at&t Alpha G850A used phone in Pakistand. Everything is perfect except its not updating when i go to about device section BUILD NUMBER is KTU84P.G850AUCU1ANH8 Whereas at&t has released an update for this phone which is BUILD NUMBER G850AUCU1ANL1. When i try to update it searches for the update for some time and then says update interrupted there is no new update for your device try again in 24 hours.
Q1) Is it because i am using it on MOBILINK NETWORK (Its a local network in pakistan) ? do i have to be on at&t sim to update?
Q2) Is there anyway i can update it manually?
*note i have already tried updating after factory reset.
Any help will be appreciated.
Click to expand...
Click to collapse
Try to update it via Kies or download it from http://sammobile.com and flash it via ODIN. Are you connected to any wi-fi network when you try to download the firmware or just cellular data?
aresbv2000 said:
Try to update it via Kies or download it from http://sammobile.com and flash it via ODIN. Are you connected to any wi-fi network when you try to download the firmware or just cellular data?
Click to expand...
Click to collapse
I have tried Kies it says this is the latest software available whereas i know it is not.
2) I have tried both, wifi and cellular.
There are no firmwares for ALPHA SM-G850A on sam mobile........at&t variant has TERRIBLE support and no root yet. There was a guy who posted a possible root exploit here but nobody bothered so my guess is this device will soon be joining the list of those phones who were never rooted.
dork997 said:
I have tried Kies it says this is the latest software available whereas i know it is not.
2) I have tried both, wifi and cellular.
There are no firmwares for ALPHA SM-G850A on sam mobile........at&t variant has TERRIBLE support and no root yet. There was a guy who posted a possible root exploit here but nobody bothered so my guess is this device will soon be joining the list of those phones who were never rooted.
Click to expand...
Click to collapse
Just a ideea....why don`t u flash the phone with SM-G850F firmware?
is it safe to do so? woudnt it brick the phone as the processors are different
Do not flash 850F firmware on 850A, there is too much diference between hardware in those phones. You will brick your phone!
Your phone is similar to :
SM-G850W for Canada
SM-G8508S for East & Southeast Asia
So maybe you can try to find can you flash software for those models...
Can anyone please confirm if i can flash the firmwares of SM-G850W for Canada or SM-G8508S on SM-G850A ?
dork997 said:
Can anyone please confirm if i can flash the firmwares of SM-G850W for Canada or SM-G8508S on SM-G850A ?
Click to expand...
Click to collapse
did you tried flash with thath models? i cant update the same model
Can someone help us. We need a root and some roms

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