No Sound during Calls !! Help plz :( - Galaxy S III Q&A, Help & Troubleshooting

Hi
i bought Samsung galaxy S3 3 days ago
but unfortunately it's without warranty
i tried every thing before leaving the mobileshop but i didn't think to try phone calls !
after few hours i realized that there is no sound during the calls
what is happening is when i make a calls it starts and every thing is ok but there is no sound even in the speaker or the headphone and after 20:25 Seconds it switches to the airplane mode for 5 seconds and the signal come back again
No sound
and i tried to make a call through Viber and It Works and the Sound is perfect and this means it's not a hardware problem
so i thought it's a software problem
tried to Flash the new ROM jelly bean from sammobile.com ( didn't solve the problem )
tried the root with ics and jelly bean ( didn't solve the problem )
i did wipe cach and davlik and all these things !
i tried many modems but No change
every thing is fine and perfect but there is no sound during phone calls
please help me bacause i can't replace it
''sorry for my bad english"

khaled hosny said:
Hi
i bought Samsung galaxy S3 3 days ago
but unfortunately it's without warranty
i tried every thing before leaving the mobileshop but i didn't think to try phone calls !
after few hours i realized that there is no sound during the calls
what is happening is when i make a calls it starts and every thing is ok but there is no sound even in the speaker or the headphone and after 20:25 Seconds it switches to the airplane mode for 5 seconds and the signal come back again
No sound
and i tried to make a call through Viber and It Works and the Sound is perfect and this means it's not a hardware problem
so i thought it's a software problem
tried to Flash the new ROM jelly bean from sammobile.com ( didn't solve the problem )
tried the root with ics and jelly bean ( didn't solve the problem )
i did wipe cach and davlik and all these things !
i tried many modems but No change
every thing is fine and perfect but there is no sound during phone calls
please help me bacause i can't replace it
''sorry for my bad english"
Click to expand...
Click to collapse
1. Place your phone in sound mode (i.e not in silent or quiet)
2. Restart your phone
3. Play a sound file after restart
4. Try making a phone call

this simple solution didn't help
thanks for reply

Faulty hardware more than likely .
jje

I had the same problem recently, factory reset fixed the problem.
never had a problem before and I have flashed maybe 15 roms on my phone, maybe a bug in the rom

If sound normally works than it is most likely a software problem so just do a factory reset and if that doesn't fix it than I think you can manually the speaker without too much of a hassle
Sent from my GT-I9305T using xda app-developers app

If you have this like in the YouTube links, then you have hardware failure. I had the same. Had to send it to Samsung for repair.
http://www.youtube.com/watch?v=fo46OXWEcX0
https://www.youtube.com/watch?v=ENNa-Darfwg
Sent from my GT-I9300

hey guys
i realized that it's a hardware problem ( samsung Customer care told me this )
so i changed the mobile with another new one and it's working perfect

Related

[HELP] Audio cuts out. No sound during phone calls.

So I recently just rooted my droid and I'm running the evileris firmware atm I'm really happy with everything except that my phone can no longer make phone calls. The sound during phone calls does not work and I think it may not work sometimes in the music player as well. It works when I plug in the headphones but when i take them out no sound.
Airplane mode and resetting do not fix this problem and the updates that I've tried flashing from [FIX] Audiofix. NEED TESTERS FOR NEW KERNEL in the Hero CDMA forum do not work either.
This phone worked fine before rooting and flashing and the problem is present on all the roms I've used. The update above simply hangs my phone at the bootscreen, no matter which one I use. (Maybe its written just for hero?)
Anyways I was hoping one of you guys could have a fix or maybe have also had this same problem? Thanks!
(from what I've read in the thread above it seems the issue is a bad kernel that hangs up or fails to reset so you have to do it manually, but resetting doesn't fix the issue for my. My problem is constant phone call audio loss)
UPDATE: I have done some more experimenting and it seems the only problem is from the in-cal speaker, because when I put speakerphone on it works fine. The problem lies with the front speaker (part that goes to your ear).
maybe your phone is broken?
I went back down to 1.5 root, works fine. Its an issue with 2.1 :/ So currently I have 2 nandroid backups, 1 of 1.5 and 1 of 2.1 so I'm just switching in between the two.
did you try....
Did you wipe before flashing? After flashing did you try *228 opt 1? This may help as it sorted my audio issues with another Rom.
im having this same problem and i have no clue why i have tried everything knows possible to fix this.
I wipe before each flash as well as each recovery haha. atm my setup is 2.1 evil eris for the weekends and 1.5root for the weekday when i actually need to make calls
*228 opt 1 did not work btw
I just make a new backup at the end of the week and recover to the other one, works like a dual-boot pc or a bootcamp mac. It works, but its getting kidna old I'd rather just have 2.1 for good haha.
Longtime lurker.....1st time poster....I just installed leak v2 (I was one of those that was too impatient to wait for root)...I had the same problem that everything worked fine except the phone had no in call sound. went through all the setting and found that TTY was set to full...I unchecked it and the sound came back. I know this may be simple...but it worked for me.
brianwin33 said:
longtime lurker.....1st time poster....i just installed leak v2 (i was one of those that was too impatient to wait for root)...i had the same problem that everything worked fine except the phone had no in call sound. Went through all the setting and found that tty was set to full...i unchecked it and the sound came back. I know this may be simple...but it worked for me.
Click to expand...
Click to collapse
yesss thank you this worked for me.
BrianWin33 said:
Longtime lurker.....1st time poster....I just installed leak v2 (I was one of those that was too impatient to wait for root)...I had the same problem that everything worked fine except the phone had no in call sound. went through all the setting and found that TTY was set to full...I unchecked it and the sound came back. I know this may be simple...but it worked for me.
Click to expand...
Click to collapse
I'm having the same problem... During a phone call, I get no sound / can't hear the person I am calling from the "internal speakers" (i.e. the one you hold to your ear during a call). If I switch to external speakers (i.e. loudspeakers) I can hear the person I'm calling...
What is this "TTY" setting that fixed this problem for you? Where can I find it and uncheck it?

[Q] loudspeaker auto on while making or recieving call

a week ago i got my motherboard of my p500 replaced..
after 3-4 days i rooted it with GingerBreak APK...i just used it normally 2-3 days after rooting only and it started giving this problem.
whenever i make a call it will automatically turned to loudspeaker it is same while in the case of receiving it. i can manually turn off the loudspeaker after picking it.
and when i restart the phone the problem is solved.!!!
now i installed THE OPENOPTIMUS 2.3.3 ROM. The problem is still not solved.!
please help me what should i do now..its really very annoying..
thanks.
u should have done a complete reset before flashing new roms?
try searching google for "solved p500 problem after repair"
i did it....
when i turned my phone on at that time after reset the phone looks like the new one and the memory card is completely erased.!..with the help of custom recovery.
well thnx..i will google it.!

[Q] Bad call sound quality

Hello there,
As the title says my SGS3 phone has problem with calling sound quality (the person at the other end sounds like garbage, like a bad walkie talkie). This started with a random call, and after I answered it the sound just „exploded”. I barely understand the interlocutor.
What's interesting though is that not all my phone calls are bad. I mean I only got this problem on random phones, but when I try to call a service from my country, like 411, is always the same bad sound.
I'm using custom RonenROM and Siyah Kernel. I also have Omega Rom installed on my secondary boot partition, but I didn't experience that issue there. Though I can say that I'm not using second rom so often, so maybe there wasn't enough time to trigger the problem.
I also want to add that I experienced the same problem a couple of days earlier when I fresh installed RonenROM for the first time, so after that I reinstalled it and also used SiyahKernel, but the problem reappeared.
I don't know what to do anymore, I googled this problem but never found a solution for it.
LE: Sorry for my bad english, but it's not my main language.
Check /search the calling sound quality posts.
Wipe phone and install correct stock rom .
jje

[Q] No sound on call, network drops (sometimes)

Hi,
I've been searching for a solution for this problem for several days now, and couldn't find anything useful.
Hopefully you guys can help me.
Here's what happens - Most of the time, I can't hear anything during a call (doesn't matter if it's outgoing/ incoming). Sometimes everything is just fine.
Also, sometimes the network drops in the middle of a call or right after the call ends.
Another thing - if I tap on numbers in the dial pad, the other side of the call hear the sound, but in slight delay and a bit distortion.
On the first couple of days using CM, everything was fine, then then phone couldn't make calls, and couldn't hear incoming calls.
My IMEI and SN are correct.
Some of the background story is missing because my father had the phone with him for a year or so, and the problem might have started after an attempt for OTA update.
I've tried:
1) mute/unmute, turn on speaker, noise reduction, etc...
2) flashing a couple of Samsung-stock ROMs (both 4.1.2), and one older version of CM (9.1, 4.0.4).
It's a I9300, and right now it's running 4.1.2 JZO54K, XXEMG4.
Complete_Idiot said:
Hi,
I've been searching for a solution for this problem for several days now, and couldn't find anything useful.
Hopefully you guys can help me.
Here's what happens - Most of the time, I can't hear anything during a call (doesn't matter if it's outgoing/ incoming). Sometimes everything is just fine.
Also, sometimes the network drops in the middle of a call or right after the call ends.
Another thing - if I tap on numbers in the dial pad, the other side of the call hear the sound, but in slight delay and a bit distortion.
On the first couple of days using CM, everything was fine, then then phone couldn't make calls, and couldn't hear incoming calls.
My IMEI and SN are correct.
Some of the background story is missing because my father had the phone with him for a year or so, and the problem might have started after an attempt for OTA update.
I've tried:
1) mute/unmute, turn on speaker, noise reduction, etc...
2) flashing a couple of Samsung-stock ROMs (both 4.1.2), and one older version of CM (9.1, 4.0.4).
It's a I9300, and right now it's running 4.1.2 JZO54K, XXEMG4.
Click to expand...
Click to collapse
I have the same trouble as above. I looked trough the topics but can't really find what it is what is wrong with the machine.
My imei is perfect and i'm running on stock android 4.1.2 so there is nothing changed since I have the phone. My sim card is working perfectly in a other phone so that is out. When I us S-memo and record sound it does work so that is out to. I changed the earpiece inside so there is a new earpiece working. My kernel is 3.0.31.1338371 [email protected] #1
So please I need the help too
Thank you!
happybeat said:
I have the same trouble as above. I looked trough the topics but can't really find what it is what is wrong with the machine.
My imei is perfect and i'm running on stock android 4.1.2 so there is nothing changed since I have the phone. My sim card is working perfectly in a other phone so that is out. When I us S-memo and record sound it does work so that is out to. I changed the earpiece inside so there is a new earpiece working. My kernel is 3.0.31.1338371 [email protected] #1
So please I need the help too
Thank you!
Click to expand...
Click to collapse
Exactly same problem happened with me as well. .... I changed the modem (tried different modems EMG4, MH1 etc *** all latest modems only) and its gone now....presently I m using MG4 without any issues.
Sent from my GT-I9300 using xda app-developers app
manishvy said:
Exactly same problem happened with me as well. .... I changed the modem (tried different modems EMG4, MH1 etc *** all latest modems only) and its gone now....presently I m using MG4 without any issues.
Sent from my GT-I9300 using xda app-developers app
Click to expand...
Click to collapse
Ok will try this. Thank you.
For modems I will need this right?
http://forum.xda-developers.com/showthread.php?t=2076857
Thank you

Network problem on SIII GT-I9300 with cm-11

Hi guys, I'm only starting this thread because I searched over 50 pages and tried different methods already.
After my Xperia Z3C decided to have major issues on the screen, I decided to go back to my SIII while I try to fix the Z3.
My S3 is still running perfectly under cm-11, the only problem is that I can't connect any calls, if I try to make a call both phones rings normally, but when the person answers the phone (or the other way around) the connection goes mute, no sound at all. After I hang up the call the SIII loses the networks for a couple of seconds and then it comes back up.
Viber and Skype works, messaging works, 3G Mobile Data connection works with no problem, and the phone only loses signal when I place or receive the calls.
I upgraded from cm-11-20150901-SNAPSHOT to cm-11-20160115-SNAPSHOT, installed a new modem, checked APN configuration and IMEI, the only thing left to do is to Odin flash back to stock android, and actually I don't want to do that, I love cm since the day I installed.
One thing to notice is that the SIII worked for quite some time with cm-11 without presenting this problem.
What else can I do? Thank you very much in advance.
Can no one help me?

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