[Q] Unable to update to 4.1 - No Software update button/kies update - Galaxy S III Q&A, Help & Troubleshooting

Hey everyone,
I'm trying to update to Jellybean on my EE UK S3, however, I have no software update button and Samsung Kies gives me no updates.
Should i speak to T-Mobile/EE?
Thanks.

ahmadfini said:
Hey everyone,
I'm trying to update to Jellybean on my EE UK S3, however, I have no software update button and Samsung Kies gives me no updates.
Should i speak to T-Mobile/EE?
Thanks.
Click to expand...
Click to collapse
Tmobile/Orange havent released there 4.1 update yet

Hi,
I`m having the same problem.my workmate has the same phone on the same network (orange) and hes had the jellybean update for a few days now. Im getting really miffed as i got the phone on the day it came out and he got it a few weeks after yet he has the update without a problem.

You`re doing it the hard way.
Use Odin3... easy, fast, and certain to work.
Search the forums on how to upgrade to JB using Odin3.

It has been released on EE, many of my friend already have the jellybean update.
Is there any way to get my system restore button?

Any solutions?

One use Kies two ask your phone provider .
Three join XDA Developers forum .Four try a Samsung forum .
jje

Related

Does FOTA actually work??

Sorry for asking a simple question but even the o2 gurus don't know.
Do updates come via ota or do you HAVE to use kies to get updates??
Or is there only specific updates that come via ota? Ie gingerbread updates come via ota but touchwiz/Samsung updates cone through kies??
There seems to be conflicting info on the net.
Currently have unbranded s2 on o2
Sent from my GT-I9100 using XDA App
Kies FOTA has yet to be used by Samsung .
Samsung apps updates come OTA via the Samsung Apps widget .
jje
If I remember correctly, Samsung never licenced the OTA capability, so while you will see the Software Update in settings, you won't get any joy.
Any official updates will appear via Kies.
FOTA is a service provided by google, a paid service that is. samsung doesnt pay
tiggerrdrr said:
Sorry for asking a simple question but even the o2 gurus don't know.
Do updates come via ota or do you HAVE to use kies to get updates??
Or is there only specific updates that come via ota? Ie gingerbread updates come via ota but touchwiz/Samsung updates cone through kies??
There seems to be conflicting info on the net.
Currently have unbranded s2 on o2
Sent from my GT-I9100 using XDA App
Click to expand...
Click to collapse
Nah, no FOTA... Can't be all fun now can it? Kies is the small price we have to pay for enjoying the best phone in the world
A samsung Reply....
kaassema said:
Nah, no FOTA... Can't be all fun now can it? Kies is the small price we have to pay for enjoying the best phone in the world
Click to expand...
Click to collapse
love the phone, had to jump through a few hoops to get it work through linux/ubuntu as well.. Hence the FOTA update query as i dont go near a windows pc that often.
Anyways an update is needed, after emailing samsung online support team (god knows how long it took me to find this) i received this back
"Thank you for contacting Samsung and I have pleasure in providing the
following assistance.
Regarding your query, kindly note UK does not support yet OTA ‘over the air’ updates and you can kindly
check our website for further and latest updates. We would like to inform you that our engineering’s are
working on releasing a firmware over the air update for the Galaxy S II ‘GT-I9100’ but it is still not available yet;
however, any news on this matter will be made public through our website so kindly keep checking our
website for latest and further updates.
We apologize for the inconvenience and thank you for your patience and understanding.
If you require any further assistance, please contact Samsung again and
we will be more than happy to help."
if i know engineers... this may be a long * infinity amount of time
They started FOTA in sweden a few days ago for SGS2
There are several reports that this works well. You simply go to settings->about and manually check for update.
They probably launch soon in other countries as well.
tjtj4444 said:
They started FOTA in sweden a few days ago for SGS2
There are several reports that this works well. You simply go to settings->about and manually check for update.
They probably launch soon in other countries as well.
Click to expand...
Click to collapse
This is also confirmed in Finland. First update I believe we've had since the phone was released..
This is great news for me because as a Mac user Kies does not do firmware upgrades. It will tell you the current and the new version, but no option to update... After seeing this for weeks I pulled out my thinkpad who's sole purpose is Kies.
New version of Kies came out, updated, but some driver would not get installed.. so I uninstalled, downloaded the new version and installed. Still did not work so decided to install the windows updates.. Since that was taking forever decided to kill time looking at XDA.. so I found this thread. Figured it would not work but what the heck...
Checked for software update, downloaded, installed. Done, in 10 minutes.
Good thing too as my "Kies" PC fails to boot after the windows updates......
evilsurfincow said:
This is also confirmed in Finland. First update I believe we've had since the phone was released..
This is great news for me because as a Mac user Kies does not do firmware upgrades. It will tell you the current and the new version, but no option to update... After seeing this for weeks I pulled out my thinkpad who's sole purpose is Kies.
New version of Kies came out, updated, but some driver would not get installed.. so I uninstalled, downloaded the new version and installed. Still did not work so decided to install the windows updates.. Since that was taking forever decided to kill time looking at XDA.. so I found this thread. Figured it would not work but what the heck...
Checked for software update, downloaded, installed. Done, in 10 minutes.
Good thing too as my "Kies" PC fails to boot after the windows updates......
Click to expand...
Click to collapse
Sounds great, I guess Samsung has released an OTA update for the "NEE" region regardless of the specific country then. If I'm right OTA should work in Denmark and Norway as well, assuming you're using stock firmware though...
So are these OTA's being delivered by Samsung or by your carrier??
tiggerrdrr said:
So are these OTA's being delivered by Samsung or by your carrier??
Click to expand...
Click to collapse
This is done via the Samsung account (you need to create one when searching for udpate the first time). So these are delivered by Samsung at least in that sense.
But also carrier specific firmwares in general are released by Samsung (via Kies).
FOTA Didn't work for me. Kies is not loading.
I will stay with 2.3.
t-mobile (austria) got FOTA update today http://fota-dn.ospserver.net/firmware/MAX/GT-I9100/FW-20120418-89510.bin ? strange version date ? for galaxy SII (bin file is a zip archive with delta_ files...)
Yup...updates over the Air FOTA is real
But you can update your phone firmware via Kies as it is considered to be more safe...
Sent from my GT-I9100 using xda app-developers app
hi, got some information about fota device register. (http://pastebin.com/byVGYzbb) only question is how to get the OAUTH_CONSUMER_SECRET, think it must be stored somewhere on the device or included in some library...
hints welcome
edit (21.10.2012): found some password and user id in wssdmdatabase.db (table profile) (some data is unchanged after factory reset, but [*nonce] is changed)...
thnx
arris

[Q] stuck on 2.3.5? :(

so i bought my sgs2 maybe about 5-6 months ago from hongkong
i've updated using kies, but it's at 2.3.5?
i thought the latest should be 2.3.6?
obviously i'm still very new at this, so hopefully you guys could be a little more patient
The latest is what the phone provider provides ask them .
Android 4 iCS is due for release soon so further updates are stopped .
You can read the XDA guides as to alternative upgrade methods .
jje
i see, thanks for the really quick reply ^^

[Q] Please help

Hi good day.. I have a question here, I bought my Galaxy sII in asia and i am currently in europe right now i am using samsung keys to update my phone for an official 4.0 update. We all know that ICS is released here in europe earlier taht other continents, my question is can i update my phone here eventhough i bought it in asia without having any problems with the phone itself.. Thanks and ore power!!!
No.
Updates comes from phone codes only. Asia phone updates when Asia updates.
jje
Sent from my GT-I9100 using xda premium
I see because I am currently in europe right now and after i plugged my phone to the computer and used samsung KIES to transfer music it is telling me that there is an update for my phone that's why i wondered if i can or i cannot..

[Q] Installing JB 4.1.1 and Baseband Version + CSC

Hello guys!
I have Galaxy S3 I9300 GSMH.
It's unbranded, i made a research in the forum and it's supposed to be a factory unlocked phone. following the coment "But as such there is no restriction to use any ROM for any country if your device is unlocked(carrier restriction free)" by dr.ketan in http://forum.xda-developers.com/show....php?t=1801022
My actual firmware installed is the UBBLG2. It's running ICS 4.0.4.
So, here is the thing, I need to know if I can stall any Official Firmware from Samsung with Jelly Bean 4.1.1.
1. What Official firmware should I install?
2. Should I change the CSC too? indicated in this post http://forum.xda-developers.com/show....php?t=1646610
3. Can I install the latest Firmware from the I9300UBBLG2 - ICS 4.0.4? Or do I need to update to another firmware version before going for the 4.1.1?
5. will this affect future update notifications by Samsung and Android?
Looking at these site and post we know the lastest firmware is I9300XXDLIB. Should I go with this one?
http://www.sammobile.com/firmware/
http://forum.xda-developers.com/show....php?t=1646610
Will be this useful to root 4.1.1? http://getmovil.com/android/galaxy-s3-root/
Last thing. OR should I wait for the 4.1.1 release to this baseband version I9300UBBLG2 ?
Take care guys and thanks for all your help.
regency027 said:
Hello guys!
I have Galaxy S3 I9300 GSMH.
It's unbranded, i made a research in the forum and it's supposed to be a factory unlocked phone. following the coment "But as such there is no restriction to use any ROM for any country if your device is unlocked(carrier restriction free)" by dr.ketan in http://forum.xda-developers.com/show....php?t=1801022
My actual firmware installed is the UBBLG2. It's running ICS 4.0.4.
So, here is the thing, I need to know if I can stall any Official Firmware from Samsung with Jelly Bean 4.1.1.
YES
1. What Official firmware should I install?
Only one JB official the Polish release .
2. Should I change the CSC too? indicated in this post http://forum.xda-developers.com/show....php?t=1646610
If you want to or have network problems .
3. Can I install the latest Firmware from the I9300UBBLG2 - ICS 4.0.4?
You can but why //
Or do I need to update to another firmware version before going for the 4.1.1?
No
5. will this affect future update notifications by Samsung and Android?
Yes no updates
Will be this useful to root 4.1.1? http://getmovil.com/android/galaxy-s3-root/
Use root from XDA only see the INDEX.
Last thing. OR should I wait for the 4.1.1 release to this baseband version I9300UBBLG2 ?
It will not be released its ICS .
jje
Click to expand...
Click to collapse
Thanks for your reply JJEgan
so to make a complete picture we got.
1. I can install JB 4.1.1 Official Firmware Polish Release.
2. I don't have to change the CSC. That must remain untouched.
3. Why will this affect future updates if it is a Official Firmware used on a Factory unlocked I9300? so I won't ever get updates for bug fixes and improvements? How will I handle that?
And
4. JB is supposed to be released on the international Galaxy S3. Why do you say it's never coming to my baseband? being this a international factory unlocked.
5. I've seen too many people in the forum having issues installing JB in their Galaxy S3 like battery drain, Wi-Fi issues etc. That's why question #3. Will i have these issues too with no bug fix updates?
Thanks
regency027 said:
Thanks for your reply JJEgan
so to make a complete picture we got.
1. I can install JB 4.1.1 Official Firmware Polish Release.
YES
2. I don't have to change the CSC. That must remain untouched.
You dont have to no must remain untouched .
3. Why will this affect future updates if it is a Official Firmware used on a Factory unlocked I9300? so I won't ever get updates for bug fixes and improvements? How will I handle that?
Same way as you are now updating via XDA .
And
4. JB is supposed to be released on the international Galaxy S3.
It is being rolled out .
Why do you say it's never coming to my baseband?
Baseband is nothing to do with firmware .
5. I've seen too many people in the forum having issues installing JB in their Galaxy S3 like battery drain, Wi-Fi issues etc. That's why question #3. Will i have these issues too with no bug fix updates?
Your choice make your mind up wait for official update for your phone and as you don't understand the basics that may be best .
Or read and learn and flash stock rom from XDA ,
jje
Click to expand...
Click to collapse
Thank again for your help, I don't want to bother you, but you make me feel confused.
First you told me that JB 4.1.1 "will not be released its ICS ."
But you do not clarify Why this official firmware from Samsung does affect future updates. I mean the Reason. WHY?
And then you do not answers my question and just told me "Your choice make your mind up wait for official update for your phone and as you don't understand the basics that may be best ." even when you said before "will not be released its ICS ."
If there is something else i should know please point me in the right direction, i just want to know and learn more to be sure before installing because it doesn't make sense installing JB if you wont ever get updates from Samsung or android for bug fixes and improvement updates.
Sorry if I'm bothering you, don't take it personal.
Repeat you need to read and learn .
Update path official via Kies or OTA OK .
No problem whenever the update is released for your phone you get it .
Alternative via XDA and flash stock rom on day of release no waiting or custom rom .
Example official JB you let us say six weeks wait .
XDA has stock JB released for Poland you can install that .
But you may then lose your official upgrade path as the codes no longer match as you do not have official firmware for your phone .
First you told me that JB 4.1.1 "will not be released its ICS >> no sorry you are confused .
Official Kies and OTA upgrades are not part of XDA .
BASICS SGS3 I9300 International Only .
ROOT
http://forum.xda-developers.com/showthread.php?t=1684535
INDEX ROMS ETC .
http://forum.xda-developers.com/showthread.php?t=1674286
Guide
http://forum.xda-developers.com/showthread.php?t=1671969
WIKI.
http://forum.xda-developers.com/wiki/Samsung_Galaxy_S_III/GT-I9300
hi,
i have the same phone the I9300gsmh and it died 3 month. and for 3 month now i try to get a repair...
do you know where the phone come? which country ? or how i can get a repair ??
thanks
bobzer said:
hi,
i have the same phone the I9300gsmh and it died 3 month. and for 3 month now i try to get a repair...
do you know where the phone come? which country ? or how i can get a repair ??
thanks
Click to expand...
Click to collapse
Samsung service centre .
jje
samsung USA, canada and UK don't know my phone and can't tell me from where is my phone ...
i have to find by myself from where is the phone to call the correct service...
that's 3 month now i already sent the phone in uk they kept it for 2 1/2 month for nothing... I get it back without be repaired and i payed about 100$ of shipping fees (A/R) because it's not a pone from UE
help me please, if anyone can...
bobzer said:
samsung USA, canada and UK don't know my phone and can't tell me from where is my phone ...
i have to find by myself from where is the phone to call the correct service...
that's 3 month now i already sent the phone in uk they kept it for 2 1/2 month for nothing... I get it back without be repaired and i payed about 100$ of shipping fees (A/R) because it's not a pone from UE
help me please, if anyone can...
Click to expand...
Click to collapse
Hong Kong probably

[Q] Root to update HTC One to 4.2.2 with Sense?

Hey everybody. I just purchased an HTC One ( a little late, but it wasn't available in my country, Mexico until about 2 weeks ago) I checked what version of Android I was running and I was unpleasantly surprised to know that I was running 4.1.2... I tried to update the software but the phone told me that I was running the latest version available for my phone... I wasn't planning on rooting but know that i'm stuck in 4.1.2 I might try to. Is there anyway I can update to at least 4.2.2? I would really appreciate some help.
PhysiologyExpert said:
Hey everybody. I just purchased an HTC One ( a little late, but it wasn't available in my country, Mexico until about 2 weeks ago) I checked what version of Android I was running and I was unpleasantly surprised to know that I was running 4.1.2... I tried to update the software but the phone told me that I was running the latest version available for my phone... I wasn't planning on rooting but know that i'm stuck in 4.1.2 I might try to. Is there anyway I can update to at least 4.2.2? I would really appreciate some help.
Click to expand...
Click to collapse
i hope 4.2.2 available for your device and your country.
backup your all data contact photo massage and all you need. then format your phone. then check for update if still not get better to go service center and update your phone safest way

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