Unknown error occurred/camera failed? - Galaxy S III Q&A, Help & Troubleshooting

Hello. I have an international Samsung galaxy s3 jelly bean latest. When ever I open my camera, it loads for a second with a dark screen (I see the camera buttons like toggle video and whanot) but then it kicks me out of the app and says camera failed or more frequently, unknown error occurred. Can someone please help me!
Sent from my GT-I9300 using xda app-developers app

Did you try reflashing and if yes then i think its hardware problem
sent down from heaven using Android 4.2

wajiman said:
Did you try reflashing and if yes then i think its hardware problem
sent down from heaven using Android 4.2
Click to expand...
Click to collapse
Please reflashing is the last thing you do.
And its not always a hardware prob.
You new and its appreciate that you are trying to help but watch out what you recommend the people here.
omgbuffguy said:
Hello. I have an international Samsung galaxy s3 jelly bean latest. When ever I open my camera, it loads for a second with a dark screen (I see the camera buttons like toggle video and whanot) but then it kicks me out of the app and says camera failed or more frequently, unknown error occurred. Can someone please help me!
Sent from my GT-I9300 using xda app-developers app
Click to expand...
Click to collapse
Try this:
Go to Setting/Applications manager/All and:
Clear the Camera data.
Clear Media Storage data
Than reboot to recovery and:
Wipe Cache and wipe Dalvik Cache.
Reboot the phone.

my aunt had this problem on stock ICS solved by rebooting a few times and clearing cache

TheFaixy said:
my aunt had this problem on stock ICS solved by rebooting a few times and clearing cache
Click to expand...
Click to collapse
I had this problem, and i fix my camera. I root my phone, install RootAppDelete.apk, remove Best Shot for camera, and it`s work again. Good luck

Unak said:
I had this problem, and i fix my camera. I root my phone, install RootAppDelete.apk, remove Best Shot for camera, and it`s work again. Good luck
Click to expand...
Click to collapse
Yes it works.. but you lost the best shot mode in camera..

omgbuffguy said:
Hello. I have an international Samsung galaxy s3 jelly bean latest. When ever I open my camera, it loads for a second with a dark screen (I see the camera buttons like toggle video and whanot) but then it kicks me out of the app and says camera failed or more frequently, unknown error occurred. Can someone please help me!
Sent from my GT-I9300 using xda app-developers app
Click to expand...
Click to collapse
I had this or a similiar problem which came out of nowhere (after 18 months of error free usge): whenever I opened my camera it would be black and freeze for a couple of seconds and then a message would pop up saying "Unknown error by errorcallback" or something like that. Interesting thing is if you would manage to switch to front camera everything would be working fine.
Cleaning cache and dalvik cache would help but after a few days the same thing would happen again.
So I got tired of it and reflashed the ROM and it's okay now. Hope I helped.

Same here. I reflashed and the problem is done.

I opened the back of the phone and took the battery out for 10 seconds. I put the battery back in and the camera worked fine.

Related

[Q] do you have strange clicking sound on the back?

Hello im getting a strange clicking sound on back of the phone, close to camera, im getting it wen i do factory reset and on the first menu it does that, and in Camera app when you change picture to movie and so on... Does any one else experience it?
It`s been reported in a few thread , some camera make the sound and some don't , it might be a different make or firmware version.
It`s just the camera focusing in the camera app, it also happens when you power up the phone, it`s initialising the camera.
Is camera focusing ok, have you tried it with close up object how close can you go.
Just to make sure it`s ok
I also notice that when i tilt device to landscape mode i have to wait about 3-4 sec... i dont think thats normal.
Tinderbox (UK) said:
It`s been reported in a few thread , some camera make the sound and some don't , it might be a different make or firmware version.
It`s just the camera focusing in the camera app, it also happens when you power up the phone, it`s initialising the camera.
Is camera focusing ok, have you tried it with close up object how close can you go.
Just to make sure it`s ok
Click to expand...
Click to collapse
u guys dont know a thing do u
its obviously the phones internal feature
Geiger counter 2.0
I heard all Japanese phones now have to have a built in Geiger Counter Now!
qwerty warrior said:
u guys dont know a thing do u
its obviously the phones internal feature
Geiger counter 2.0
Click to expand...
Click to collapse
My phone does it. Doesnt bother me too much but cant remember it doing it when i first got it .. :/ could it be something ive installed?
Sent from my GT-I9100 using XDA App
Deadeye* said:
Hello im getting a strange clicking sound on back of the phone, close to camera, im getting it wen i do factory reset and on the first menu it does that, and in Camera app when you change picture to movie and so on... Does any one else experience it?
Click to expand...
Click to collapse
i think its something to do with the ROM. i was getting that sound when i installed Cognition ROM 1.06 ..its irritating ..feels like camera is cracked up.. so i restored back to a rooted stock ROM and the sound has gone..
I did tried that to restore to stock but same...
Deadeye* said:
I did tried that to restore to stock but same...
Click to expand...
Click to collapse
how did you restore.. using CM backup/restore ?? i used that
but before i did i wiped everything .. wiped data/cache and delvik cache too and then restored using CM
I used Odin to restore to stock version, i will try to use CM tomorrow.
you need to have a CM backup first
Yes thats the problem i dint mske ik is there are link to cm stock backup?
Sent from my GT-I9100 using XDA App
So i did install stock version of rom, wipe everything but same problem, click click sound in camera, and tilting phone landscape takes about 3-4 sec, i also notice crackling sound when making a call and using full volume on the phones speaker (not loud speaker)

My camera didn`t work !!!

Hi all!
I have Vibrant and I have a problem with my camera. Almost all the time it didn`t works. There is just a black screen with buttons for settings and taking photo. I tried different ROMs and nothing happens. Now I`m with MIUI - NB. Can anyone help me?
10x
install VPlayer from the Market
How?
Dogzz said:
install VPlayer from the Market
Click to expand...
Click to collapse
I wondered how it will help me and I get it - nothing! Thanks for trying help me....
Do you get a message that pops up and says camera fail?
Yes
GreggoryD502 said:
Do you get a message that pops up and says camera fail?
Click to expand...
Click to collapse
Yes, this was before rooting the device. I rooted it because I hoped to clear the problem. Now I`m with MIUI-NB (last version) and there isn`t a pop up message - just nothing happens....black screen and two buttons....
I'm sorry I don't have an answer for you. I'm experiencing almost the same thing, except I get a camera fail message every time I open the camera. I've posted in other forums here and haven't gotten any help.
Guys I am here to help you lol I had this problem and the answer is clear data and cache for the camera in roottoolbox . And if that didn't work(like me) them your camera is malfunctioned and you need to send it in to Samsung toq get it fixed. I think they are out of vibrant though
sent via Vibrant
playonline53tms said:
Guys I am here to help you lol I had this problem and the answer is clear data and cache for the camera in roottoolbox . And if that didn't work(like me) them your camera is malfunctioned and you need to send it in to Samsung toq get it fixed. I think they are out of vibrant though
sent via Vibrant
Click to expand...
Click to collapse
I havent tried clearing data or cache. But i installed a replacement camera, and it worked for a day.. then I got the camera fail message. I even flashed back to stock and still no luck.
Same problem. Only fix is banging the camera side on a hard edge a couple times. It removes the camera failed for a bit. Although it can't be good for the phone. Im guessing its a bad connection between the camera module and the computer.
Sent from my SGH-T959 using XDA App

[Q] FFC not working

I rooted my phone a few months ago and now, no matter what ROM I flash onto my phone, the front-facing camera doesn't work. Every time I open the camera app and click the button to switch cameras, the camera app closes because for some reason, it's not detecting the FFC. I was thinking about unrooting my phone to see if the FFC camera works when unrooted, but that's a big hassle. Anyone have any other suggestions?
You could try unrooting. There is a new tool in the development section, thunderbolt tools that has everything you need to root and unroot pretty quickly. Maybe try that and see if it works. Do you have a nandroid of stock to flash back to?
Sent from my ADR6400L using xda premium
dizzyman1180 said:
Do you have a nandroid of stock to flash back to?
Sent from my ADR6400L using xda premium
Click to expand...
Click to collapse
I'm gonna sound dumb asking this, but what example do you mean by "nandroid of stock"?
I also forgot to add that my phone is the Thunderbolt.
Camera could also be dead (hardware wise). My back camera is dead, showing only a black screen or force closing no matter the app or the rom I have tried. But the FFC works fine for apps that can start into it automatically (video chat apps).
asinghal31 said:
I'm gonna sound dumb asking this, but what example do you mean by "nandroid of stock"?
Click to expand...
Click to collapse
No dumb questions my friend lol. If you are rooted, did you make a backup of your of your stock Rom through clockword mod or whatever recovery you may have?
sent from above
dizzyman1180 said:
No dumb questions my friend lol. If you are rooted, did you make a backup of your of your stock Rom through clockword mod or whatever recovery you may have?
sent from above
Click to expand...
Click to collapse
Lol. I did make a backup of the stock rom after rooting it.
andydumi said:
Camera could also be dead (hardware wise). My back camera is dead, showing only a black screen or force closing no matter the app or the rom I have tried. But the FFC works fine for apps that can start into it automatically (video chat apps).
Click to expand...
Click to collapse
I hope that's not the case for me. I don't wanna have to replace my phone since I'd have to pay full price now.
Also, I'm not sure if anyone has experience using the Thunderbolt Tools thing they posted in the development page, but I'm trying to use it to unroot my phone and it keeps giving me the same error message. It keeps giving me this when pushing the stock files to my SD card:
"failed to copy 'support_files\unroot\Stock-ROM.zip' to '/sdcard/PG05IMG.zip': Read-only file system"
Anyone know what to do?
Sounds to me like your sd card is set to read only.
Sent from my ADR6400L using Tapatalk 2
asinghal31 said:
Also, I'm not sure if anyone has experience using the Thunderbolt Tools thing they posted in the development page, but I'm trying to use it to unroot my phone and it keeps giving me the same error message. It keeps giving me this when pushing the stock files to my SD card:
"failed to copy 'support_files\unroot\Stock-ROM.zip' to '/sdcard/PG05IMG.zip': Read-only file system"
Anyone know what to do?
Click to expand...
Click to collapse
Charge only and stay awake enabled? Phone screen must be on the whole time
Sent from my Liquid ICS Thuderbolt
Mount your SD card as read/write?
Sent from my ADR6400L using XDA
Please use the Q&A Forum for questions &
Read the Forum Rules Ref Posting
Thanks ✟
Moving to Q&A
asinghal31 said:
I rooted my phone a few months ago and now, no matter what ROM I flash onto my phone, the front-facing camera doesn't work. Every time I open the camera app and click the button to switch cameras, the camera app closes because for some reason, it's not detecting the FFC. I was thinking about unrooting my phone to see if the FFC camera works when unrooted, but that's a big hassle. Anyone have any other suggestions?
Click to expand...
Click to collapse
Has anyone else encountered or solved this problem? When I try switching to FFC (no matter which app or version of the camera app I use), the camera makes a low clicking noise, then the app closes (no error message, no force-close window -- just closes and I'm back at the home screen). I have tried clearing cache, changing the system date, wiping cache, wiping data, mecha-superwipe, factory reset, different ROMs -- including CM7, Das BAMF, the new BAMF ICS leak. The only thing I can think of that I have not tried is unrooting. Anyone have any ideas -- or does this absolutely sound like a hardware issue?

[Q] Droid DNA Camera Crashes

The camera app on my Droid DNA crashes whenever I open it or another application that uses the camera. I am currently running CyanogenMod (11-20140405-SNAPSHOT-M5-dlx), however it behaved the same way on the stock ROM (4.1.1 and 4.2.2). When this first happened, it would work for about a week, then not work for a week. But now it seems to permanently not be working. I am wondering whether this would be a hardware issue, or if there is something software related that needs fixed. I should also add that the front camera works just fine. I will attach system and kernel logs too. They are filtered to show anything with the word "cam" present. They are in the .docx format because they're color-coded, but plaint .txt files will be there also.
Localhost798 said:
The camera app on my Droid DNA crashes whenever I open it or another application that uses the camera. I am currently running CyanogenMod (11-20140405-SNAPSHOT-M5-dlx), however it behaved the same way on the stock ROM (4.1.1 and 4.2.2). When this first happened, it would work for about a week, then not work for a week. But now it seems to permanently not be working. I am wondering whether this would be a hardware issue, or if there is something software related that needs fixed. I should also add that the front camera works just fine. I will attach system and kernel logs too. They are filtered to show anything with the word "cam" present. They are in the .docx format because they're color-coded, but plaint .txt files will be there also.
Click to expand...
Click to collapse
Can you give a specific set of steps that cause the problem?
crpalmer said:
Can you give a specific set of steps that cause the problem?
Click to expand...
Click to collapse
I just open any application that uses the rear camera, it sits for about 5-10 seconds, and then that application crashes.
I had this when I flashed to the M5 snap from the M4 as well. Clearing the cache from the camera app fixed it for me.
Sent from my HTC6435LVW using Tapatalk
supertoast92 said:
I had this when I flashed to the M5 snap from the M4 as well. Clearing the cache from the camera app fixed it for me.
Sent from my HTC6435LVW using Tapatalk
Click to expand...
Click to collapse
I actually had already tried this, but figured I'd give it another shot. No such luck.
Localhost798 said:
I actually had already tried this, but figured I'd give it another shot. No such luck.
Click to expand...
Click to collapse
Hmm...Well, this is taking it a micro-step further, and you've probably already tried this: Along with cache, clear the data. Try force stopping the app first, clearing the cache, then the data, in that order. It shouldn't erase your pictures, but as a precaution I'd back them up first.
Maybe even reflashing the M5 snapshot after that, if that doesn't work, would be worth a shot.
Hearing that you've had problems with the camera on the stock rom though makes me feel uneasy lol...it could be faulty hardware at that point.
supertoast92 said:
Hmm...Well, this is taking it a micro-step further, and you've probably already tried this: Along with cache, clear the data. Try force stopping the app first, clearing the cache, then the data, in that order. It shouldn't erase your pictures, but as a precaution I'd back them up first.
Maybe even reflashing the M5 snapshot after that, if that doesn't work, would be worth a shot.
Hearing that you've had problems with the camera on the stock rom though makes me feel uneasy lol...it could be faulty hardware at that point.
Click to expand...
Click to collapse
Still not working. I am almost convinced that it is hardware related, but before I buy a new sensor, I'll hold out for Android 4.4.3 (the next rumored release in a week or two) as this release will supposedly have many bug fixes. That's probably the last step before I call it a hardware issue.
Localhost798 said:
Still not working. I am almost convinced that it is hardware related, but before I buy a new sensor, I'll hold out for Android 4.4.3 (the next rumored release in a week or two) as this release will supposedly have many bug fixes. That's probably the last step before I call it a hardware issue.
Click to expand...
Click to collapse
Before calling it a hardware problem, I would try a clean flash of the latest CM nightly and if it still happens to post logs.
crpalmer said:
Before calling it a hardware problem, I would try a clean flash of the latest CM nightly and if it still happens to post logs.
Click to expand...
Click to collapse
Already done
And the same problem...
The logs are the same as the ones i posted earlier.
Localhost798 said:
Already done
And the same problem...
The logs are the same as the ones i posted earlier.
Click to expand...
Click to collapse
When you say clean flash do you mean not restoring any apps, etc?
If you have nothing but the ROM and gapps installed and it does this (the logs agree with you that not much happened for 6 seconds then the camera stopped) then it is possibly a hardware problem.
crpalmer said:
When you say clean flash do you mean not restoring any apps, etc?
If you have nothing but the ROM and gapps installed and it does this (the logs agree with you that not much happened for 6 seconds then the camera stopped) then it is possibly a hardware problem.
Click to expand...
Click to collapse
I've tried safe mode, and the problem still exists. To my understanding, this is the same as a clean install because only system and gapps are allowed to run.

YouTube problem in z5c

I'm having this problem, is really annoying sometimes when I try to play videos on YouTube it says "There was a problem while playing. Touch to retry" I have to reboot my phone every single time that this happens, I don't know why, it's getting really annoying, what can I do?
Sent from my E5803 using Tapatalk
2
+1
I have the same problem.
suddenly, the camera stops working, and I get a message saying something like "the camera is in use by another application" message. and not in use by any application, or use a camera app third.
at the same time when the camera fails, if I put youtube I have the same error message, as if it had network, and you can not load the videos.
to me obliged to restart the terminal.
my phone is a compact Z5, yellow, it appears in the box 2.1 review.
bootloader currently open, had the installation stock, and to try to solve the problem I did a clean install of the latest version .200, with their wipes.
but the problem has resurfaced ...
any ideas?
Thank you, and happy holidays
Sent from my E5803 using Tapatalk[/QUOTE]
Fransis88 said:
+1
I have the same problem.
suddenly, the camera stops working, and I get a message saying something like "the camera is in use by another application" message. and not in use by any application, or use a camera app third.
at the same time when the camera fails, if I put youtube I have the same error message, as if it had network, and you can not load the videos.
to me obliged to restart the terminal.
my phone is a compact Z5, yellow, it appears in the box 2.1 review.
bootloader currently open, had the installation stock, and to try to solve the problem I did a clean install of the latest version .200, with their wipes.
but the problem has resurfaced ...
any ideas?
Thank you, and happy holidays
Sent from my E5803 using Tapatalk
Click to expand...
Click to collapse
[/QUOTE]
I have the same camera problem. Also can't play videos on Twitter, either. It happens after a while, but the only solution I have found is to restart the device. Anyway it appears again after some time. It's really frustrating. I hope to find a solution to fix this. I'm in the latest firmware version. 200 and have an unlocked bootloader. Hope Sony fixes this in a future update. I'm waiting for a custom Rom also just to see if this problem disappears, but is a new device so I guess I'll have to wait. Glad to see I'm not the only one with this problem.
Thanks, Happy holidays! [emoji2]
Sent from my E5803 using Tapatalk
I can also confirm both of those problems, both YouTube and camera. I also have unlocked bootloader and I'm running .152 currently. Really.. REALLY annoying. I can also confirm that the streaming problem doesn't only affect YouTube, but some other apps too, for example video streaming on Relay for Reddit or Facebook videos.
I'm running stock (locked bootloader) and I have the problem with the Youtube app. In my case, it happens with specific videos. I thought the problem was just the site being weird, but looks like that's not it.
Kallu609 said:
I can also confirm both of those problems, both YouTube and camera. I also have unlocked bootloader and I'm running .152 currently. Really.. REALLY annoying. I can also confirm that the streaming problem doesn't only affect YouTube, but some other apps too, for example video streaming on Relay for Reddit or Facebook videos.
Click to expand...
Click to collapse
Yeah, it also happens on other apps, like twitter, everytime I try to play a video it says "content not available" as I said the only solution I've found is restart the device, but after some time, the problem comes back again. It's really annoying because I have to restart the device every time. But for now I'm using Chrome to play Youtube videos. Another problem I have is that I can't add chrome bookmarks on desktop, it shows empty even though i have many bookmarks (including Youtube) , so I have to open Chrome app and then access Youtube. Hope the marshmallow update fix all this. Because it's really frustrating
Sent from my E5803 using Tapatalk
I was getting the YouTube issue on every video, but clearing the phone's cache (fastboot erase cache) seems to have solved it.
cassidyjames said:
I was getting the YouTube issue on every video, but clearing the phone's cache (fastboot erase cache) seems to have solved it.
Click to expand...
Click to collapse
Thanks for this reply. I'll try wiping the cache tomorrow and will report back if it fixes the problem for me.
My cousin has the same issue on Z3 Compact, after updating to Lollipop. On Kitkat it was fine. So it's certainly not device specific.
---------- Post added at 04:04 PM ---------- Previous post was at 04:04 PM ----------
cassidyjames said:
I was getting the YouTube issue on every video, but clearing the phone's cache (fastboot erase cache) seems to have solved it.
Click to expand...
Click to collapse
Can you do this with an locked bootloader? A bit funny though, since we did a factory reset, which would erase the cache partition.
cassidyjames said:
I was getting the YouTube issue on every video, but clearing the phone's cache (fastboot erase cache) seems to have solved it.
Click to expand...
Click to collapse
I cleared phone's cache via recovery but the problem appears again after a while. Is there a difference if I use fastboot command?
Sent from my E5803 using Tapatalk
rolo143 said:
I cleared phone's cache via recovery but the problem appears again after a while. Is there a difference if I use fastboot command?
Sent from my E5803 using Tapatalk
Click to expand...
Click to collapse
I see, no there's no difference. I presume it has to do something with the system, then just being easily fixable with clearing cache.
Kallu609 said:
Thanks for this reply. I'll try wiping the cache tomorrow and will report back if it fixes the problem for me.
Click to expand...
Click to collapse
Sadly, it didn't work for me. The problem is still there. I really hope this gets fixed in the Marschmallow update, I hate that I have to keep rebooting my phone.
problem still persists. sigh.
This is good news for me, I rooted mine the day I got it and thought it was ad blocker hanging up or something. I have to restart a few times a day to get by it.
The accessing sim notification is the worst though. That I wish I could fix.
Has anyone been experiencing this with the MM?
I can't recall this happening for about two weeks now.
Option to fix temporary
rolo143 said:
I'm having this problem, is really annoying sometimes when I try to play videos on YouTube it says "There was a problem while playing. Touch to retry" I have to reboot my phone every single time that this happens, I don't know why, it's getting really annoying, what can I do?
Click to expand...
Click to collapse
Before to start, I need to make clear some points. 1) I dont speak english very well 2) I am not a programmer
The youtube problem I fixed deleting the app and installed an old version.
The problem with the camera what I did was, I installed MM, and I used the official Kernel to root but I didnt install the Xposed.
I hope it helps you guys.
Kallu609 said:
Has anyone been experiencing this with the MM?
I can't recall this happening for about two weeks now.
Click to expand...
Click to collapse
I'm experiencing this with MM update (currently .182). Can't open youtube videos, take movies with camera, or use creative effects / sweep panorama etc. Reboot helps just for a while.
EDIT:
I discovered that problem with creative effects / sweep panorama is unrelated to video problems. After restart I can watch youtube videos and make movies with camera, but creative effects or any app related with taking photos doesn't work. Its interesting because 4k and Timeshift Video works. Any clues? Maybe i disabled too much preloaded apps, who knows.
I see that this thread hasn't been that active lately. Are you still experiencing this because I am, and it's pissing me off.
Sent from my E5823 using XDA-Developers mobile app
Kallu609 said:
I see that this thread hasn't been that active lately. Are you still experiencing this because I am, and it's pissing me off.
Sent from my E5823 using XDA-Developers mobile app
Click to expand...
Click to collapse
yup, I recently moved up to marshmallow and its still there. Ive tried every youtube version known to man and it still happens. I have to reboot so many times a day its ridiculous.
edit: I have noticed its linked to all video playback on the device, snapchat videos do not work without a reboot either.
civicsr2cool said:
yup, I recently moved up to marshmallow and its still there. Ive tried every youtube version known to man and it still happens. I have to reboot so many times a day its ridiculous.
edit: I have noticed its linked to all video playback on the device, snapchat videos do not work without a reboot either.
Click to expand...
Click to collapse
I didn't have this problem for a while but it has resurfaced again. When this happens I'm not able to play Facebook or Twitter videos & gifs, Youtube always says "There was a problem while playing. Touch to retry" it's frustrating I have to reboot phone to solve this and then it happens again every few hours or so.

Categories

Resources