HTC hero stuck on hero logo - Hero, G2 Touch Q&A, Help & Troubleshooting

Please read all,
My iPhone 5 is stupied so i sold it and i'm waiting for nokia lumia 920 to reach my country, meanwhile I took from my friend HTC hero which she bought in netherland, unlocked. There is 2 problems the screen is cracked and second I cant see hebrew on that phone which it my main language. so I rooted this phone after an hours of searching by androot. then I have triend to install hebrew font by font installer from the market. The phone rebotted and I wasn't able to see text, any text even the bottons. so i tried to remove the font and rebotted again since then my phone is stuck on the Hero screen (see picture). I was trying to get into a recovery mode but looks like there is no recovery mode in this rom, this is weird cause from the begining there was no recovery mode when im trying to get into a recover (by home and power or by adb) I get Hero screen. If i tried to get it to stock version by ruu i get a massage that I have to update the phone first by OTA something that i cant do. so i'm stuck in a very bed situation, I have to return the device soon, and im working on this for 9 hours already. sorry about sigging very importent
HTC Hero
android 2.1 update 1 rooted
No recovery screen
I cant add picture cause im a new user....

You should have made a backup of the stock ROM before doing anything, anyways: http://wiki.cyanogenmod.org/wiki/HTC_Hero_(GSM):_Full_Update_Guide check the installing a custom recovery part, when you have done that install Cyanogenmod 7 and you should be good to go

no recovery
First thank you
Still pretty much the same problem everything workes in the adb gui but when i'm trying to get into the recovery screen i see only hero logo. It's weird like there was no any recovery screen from the beginning

????

Turn off your device, unplug the battery, plug it back in, press VOL-DOWN + POWER, you should get into HBOOT, from that flash stock ROM...

fine, I'm in hboot mode but how can I flash it to stock rom from here? I've got no option on the screen just
<BACK> Fastboot mode
<SEND> Simlock
Thank you, tommorow is my deadline.

Im not entirely sure since i never done it, you need the RUU for the phone, you can get one from the interwebs or the HTC site, it's an .exe, just run it while you are in HBooT or FastBoot, again not sure and it will install stock ROM for you. Btw, it's not nice to do root a phone that is not yours unless you have the permission

First thank you for your answer,
Second i did tried to use ruu exe a lot of times. in many version of ruu.
It's reusat to update the rom version from 2.73.405.5 to 3.41.0.0 I choose "update" option (there is no other option) it's starting to update the phone is changing mode and then i got message which says that I have to go to setting app in my phone and update this from there.
And I request before I did it but she's new student from netherland and I dont know how she respond to the fact I destroid her phone.

You didnt destroy it, i can still help you, go to htcdev.com and unlock your bootloader and then we can proceed to install recovery from fastboot which has to work BTW, you might be already S-OFF, go into HBooT and check the first line on the screen, the top, it should say something like HERO CVT ENG S-ON or S-OFF something like that, check if it says S-OFF or ON if, it's OFF skip this, if not unlock it... BTW, try to buy us some time

Thank you again, indeed the phone is s-on/ I'm registared to htcdev website but first they ask my to update my phone with ruu and the ruu ask me to update my phone trought the phone. when I'm skipping that step i get a very clear direction to unlock the phone. I have all the tools they are asking for and the phone is in fastboot mode/ but when I'm trying to enter the commend "fastboot oem get_identifier_token." i got error:
(bootloader) [ERR] Command error !!!
OKAY [ 0.008s]
finished. total time: 0.008s
or if the phone is in hboot mode the computer recognize him and i can see the first line of the three point (...)but then it's just keep thinking and nothing happened.
thank you,
Yarin

It's "fastboot oem get_identifier_token" not "fastboot oem get_identifier_token.", no dot It'd be easier if you stop by #team-legacy channel on irc.freenode.org. Teamlegacy.tk has a nice irc client if you dont have one

Yah i know there is no dot in the console i wish i can send you a screenshot but im a new user. I triend to switch USB port but i dont think this is the problem

Did you tried installing a recovery using ROM Manager ???

i tried to use Rom manager but it's doesn't work i got a message that the phone is not complictable. Well now i cant use rom manager cause I cant open the phone.

Oook, are you sure that your phone is not CDMA and is it carrier specific one ??? Sorry about the stupid questions... I'll try to find a way to flash stock or something else from fastboot...
---------- Post added at 03:33 PM ---------- Previous post was at 03:18 PM ----------
Ok, plan X: Note. I havent done this and this is purely theoreticall.
1) Open the RUU.exe, stay at the first screen
2) Search in your temporary files on windows C:\something for rom.zip (If it fails, click one next on the RUU screen)
3) When you find it copy it to desktop or somewhere
4) Create GOLDCARD, search the forums how, never did it
5) Rename the ROM.zip to HEROIMG.zip (Note it must be big letters i think it's case sensitive)
6) Put the heroimg on the goldcard
7) Boot to HBooT (VOL DOWN + POWER)
8) When it's done reboot and hopefully enjoy your stock hero
Again this is untested, if a step fails then my theory is wrong and i'll correct it
EDIT. Step 4 is probably not needed, try without it first, just copy the heroimg on SD

Itws seems right. I did all the things you said took the rom and everything but it look like it's nothing for him. I want to try the goldcard method but according to cyanogenmod.org wiki I have to use the phone terminal emulator but I dont have him cause the phone isn't turn on.

What happens when you try without a goldcard ?

Just nothing the phone is still not booting up and the hboot mde looks fine and I can see all the fles loaded (heroimg.zip,herodiamg.zip...)

Try this http://www.modaco.com/topic/305672-creating-a-goldcard/ to create a goldcard and then continue the process i described upthere. Now i want to get my device to that state so i can fix it, it looks fun (I know it doesnt feel that way to you..)

created goldcard proceeding now

Related

[Q] 12 Hours of Froyo Hell!!

Evening all,
I have been advised to post here on XDA from Android Forums. This is a copy of my initial post on there to explain the background to my issue.....
Hi there,
I have HTC Desire from O2 and after 12 hours of online searching and tweaking I'm hoping someone may be able to help.
I received the OTA upgrade yesterday which I accepted because I thought O2 might have it sorted by now. Obviously not. Anyway update ran with no interruption but then rebooted to a frozen O2 screen.
I searched the net and eventually found the guide to update the phone using the RUU Rom. I followed this to the letter and the installer for the RUU wouldnt't open. I then realised that Google Chrome hadn't fully downloaded the file (113mb not 171mb). I then used a download manager to ensure I had the full file. It then ran and seemed to be working... until 80% in when I get ERROR 110 File Open.... please use a complete RUU. I downloaded it several more times in various ways but still same result. By this point my phone was pretty much bricked.
I had black screen with silver HTC logo in the middle and 4 exclamation marks in the corners.... this remained whilst the phone was plugged in and the buttons in any combination did nothing. When i removed the USB cable i got a white boot screen with RUU highlighted in orange and again.... buttons do nothing. Every time I ran the RUU file it brought up a green bar as if it was making progress but then errors at the same point every time. (Error 110 use complete RUU... file seems to be complete now at 171mb)
I tried it on two computers, one win7 and the other vista. The vista machine doesn't even see the phone, it gives a USB error before the update begins.
At 2am I used the SDK download and typed the following at command prompt.... "fastboot oem boot".... phone instantly boots into O2 Froyo and works fine. If i then unplug the phone, turn it off and on again.... i get the black HTC screen again, back to square one.
At the moment I have fastbooted it so its working and have used the goldcard tool to obtain the CID and created the .img file.
I don't know what to do from here!!.... the update obviously hasn't FULLY worked but it must have completed enough for the thing to fastboot and seems to have full functionality (calls, wireless, network etc)
I don't really want to void the warranty but O2's only option is to send it off for 14 days to have an engineer tell me its buggered and send a replacement.
Any advice is appreciated.
Rich.
A couple of helpful guys on there have tried to advise me but without success. They suggested rooting etc but here is my problem.....
At the moment the phone seems to be working fine with Froyo... but the only way I can get my phone to start up is by plugging in and running "fastboot oem boot" from command prompt. If my phone is powered off and I turn it on in the normal way, I get the black screen with silver 'HTC' and triangles in 4 corners and all buttons do nothing!
I have tried fastboot command whilst holding down the volume keys etc and it just boots normally. Obviously something isn't right and I can't let my battery run down otherwise its useless until I can fastboot it again.
So this is preventing me from accessing any of the menu's required in the flash/root tutorials.
Can anyone help or do I just need to ensure I don't run the battery down?!?
Thanks in advance
Rich
if you have a goldcard already, have you tried flashing a diffrent ruu from fastboot? maybe just a generic htc one rather than the o2 one?
Hi,
Thanks for your reply.
Could you advise me which RUU would be the best to use?
I have looked through the list on shipped-roms website but apart from the obvious O2 ones, I don't understand which ones are which!
Thanks
Rich
Hi Rich,
I have exactly the same problem. Have you got any feedback about whether you have solved this issue?
Thanks!
Kelk
Edit:
I think I may have got it sorted. Downgrade to 2.1 as per:
hxxp://forum.xda-developers.com/showthread.php?t=768256
(replace xx to tt in link above)
Hi there,
I haven't solved my issue yet. At the moment I am using my phone on 2.2 but trying not let the battery run flat (I have to use fastboot from command prompt to get my phone to boot up)
Did the tutorial above work for you?
My issue is getting a working goldcard. I'm not sure whether mine has worked succesfully because when i've tried running the RUU of either the unbranded froyo update or even the O2 original, i get and error message and it doesn't work.
I followed the goldcard creation tutorial but I still get the CID error when trying to run the various RUU files.
I hope I can sort this soon because i've been close to throwing my phone out of the window several times!!
Cheers
Rich
Hi Rich,
Yes, the above tutorial worked for me. I think this is because it downgrades to a former version of HBOOT.
rich0684 said:
Hi there,
I haven't solved my issue yet. At the moment I am using my phone on 2.2 but trying not let the battery run flat (I have to use fastboot from command prompt to get my phone to boot up)
Did the tutorial above work for you?
My issue is getting a working goldcard. I'm not sure whether mine has worked succesfully because when i've tried running the RUU of either the unbranded froyo update or even the O2 original, i get and error message and it doesn't work.
I followed the goldcard creation tutorial but I still get the CID error when trying to run the various RUU files.
I hope I can sort this soon because i've been close to throwing my phone out of the window several times!!
Cheers
Rich
Click to expand...
Click to collapse
Use Goldcard + your shipped o2 ROM (ROM that came originally with ur phone 1st time). you can get the rom from HTC official website. enter your Serial Number t download (i recommend using Mozilla built in download manager, coz Google Chrome always give me Corrupted Download when downloading Large files)

Think you broke your phone? Look here.

Think you've broken your phone? Read this to return it back to normal.​
I've seen a lot of questions about people accidentally screwing up their phones or doing something similar around here and on the OG Evo forums. This thread is for those of you who want to return it back to normal. This is also useful to redirect people to if they have those questions.
If your phone won't start up at all and the LED won't light up at all when it is plugged in:
-Take out battery and put it back in
-If that doesn't work, swap out a battery with one you know works
-If that doesn't work, take out the SD card and try again
*If taking out the SD card fixed it, your SD card is bad and you need a new one.
-If that doesn't work or you know it isn't the battery or SD card, your phone is probably bricked.
If your phone doesn't start up but a red LED blinks when you plug it in:
*Download Android ADB Files if you don't already have them
-Plug your phone in to your computer. With a terminal/cmd, navigate to /android-sdk-(OS You're Using)/platform-tools and type "adb reboot"
-If that doesn't start up your phone, try the steps before except this charge your battery or replace with a working battery
*If your phone doesn't get get past the HTC splash screen, use "adb reboot bootloader" instead of "adb reboot" so you reboot into bootloader.
If your phone starts up but gets stuck at the HTC splash:
-Go into bootloader with vol-down+power and go to recovery. Wipe everything and then flash a ROM or backup from there that you know has worked before
-If that doesn't work, flash this from bootloader: http://forum.xda-developers.com/showthread.php?t=1193540
-If you can't access your SD card, replace it with a working one
If your phone won't go into recovery:
-Flash the TWRP PG86IMG through bootloader again:
http://forum.xda-developers.com/showthread.php?t=1192077
-If that doesn't work, try the S-OFF tool again and reflash the recovery
-If that doesn't work, try putting back S-on (download fastboot and type "fastboot oem writesecureflag 3" or "fastboot oem lock" into cmd/terminal) and then flashing PG86IMG. Then try S-offing again and flashing the recovery.
If your phone won't get past the boot animation:
-Go into bootloader with vol-down+power and go to recovery. Wipe everything and then flash a ROM or backup from there that you know has worked before
If your phone gets bootloops:
-Pull the phones battery and put it back in, then:
Go into bootloader with vol-down+power and go to recovery. Wipe everything and then flash a ROM or backup from there that you know has worked before
-If that doesn't work, flash this from bootloader: http://forum.xda-developers.com/showthread.php?t=1193540
If anything else strange is happening to your phone:
-Reboot phone
-If that doesn't work, wipe data and go back to a working ROM/Recovery
-If that doesn't work, flash the PG86IMG RUU:
http://forum.xda-developers.com/showthread.php?t=1193540
If you want more accurate instructions on how to fix a problem, ask in this thread.
It's nice that you're trying to help people out, but I'm sure that everyone does all this anyway when they have seemingly unfixable problems lol
freeza said:
It's nice that you're trying to help people out, but I'm sure that everyone does all this anyway when they have seemingly unfixable problems lol
Click to expand...
Click to collapse
Ure right, but this could help some noobs. Should be sticky imo.
- Coz i just saw it in 3D with the Shooter -
dashrink said:
Ure right, but this could help some noobs. Should be sticky imo.
- Coz i just saw it in 3D with the Shooter -
Click to expand...
Click to collapse
Yeah it should definitely be a sticky. Surprising even with all this information all the n00bs still ask the same damn questions about stuff that has been posted here time and time again
I have HBOOT 1.5 and suffering from stucking at splash screen. In fact, before stuck at splash screen, I did not tried to s-off, rooted, and flash any roms. Just a fully reboot result in stuck at splash screen. I have tried every method you mentioned above, just stuck at the splash screen:-(
I googled all the world, and someone said maybe eMMC chip damaged? It is happened on EVO 4G, but maybe also on EVO 3D? I hope it is not true, I always hope my situation is just a soft brick, anyone can tell me if it is possible brick the phone( stuck at the splash screen) due to eMMC chip damaged? Thanks in advance!
freeza said:
It's nice that you're trying to help people out, but I'm sure that everyone does all this anyway when they have seemingly unfixable problems lol
Click to expand...
Click to collapse
Heh, you'd be surprised with all the threads about people asking how to fix their phone after 'x' happened.
subaochen said:
I have HBOOT 1.5 and suffering from stucking at splash screen. In fact, before stuck at splash screen, I did not tried to s-off, rooted, and flash any roms. Just a fully reboot result in stuck at splash screen. I have tried every method you mentioned above, just stuck at the splash screen:-(
I googled all the world, and someone said maybe eMMC chip damaged? It is happened on EVO 4G, but maybe also on EVO 3D? I hope it is not true, I always hope my situation is just a soft brick, anyone can tell me if it is possible brick the phone( stuck at the splash screen) due to eMMC chip damaged? Thanks in advance!
Click to expand...
Click to collapse
I guess something hardware related could only be the case then. If you've tried everything you could, that is probably the case. Go to sprint and tell them something happened during an OTA. (IK it is hardware related, but that will still get you a better chance of them replacing it)
If you want to have S-On for when you take it back to sprint, open up a terminal and type "fastboot oem writesecureflag 3" and it will remove -revolutionary- and change s-off to s-on.
Although I have figured this out through other posts, etc.....
+1 for sticky
would of been great to be reassured there is a light at the end of tunnel if
I messed up before I jumped into rooting/flashing. And a good place to calm the nerves when you bootloop for the first time....
Sent from my clean sharp shooter
HBoot 1.50 Softbrick
My phone is bricked!
But yay for fixability, (and your optimism: I vote for stickying your post!)
It WON'T:
Go into Recovery (and it's HBoot 1.50)
Let me touch the screen, or buttons.
Bring up the start-up unlock screen.
It CAN:
Recognize when charging / when the battery is in;
Recognize the power button to turn the screen on/off.
Boot up to the main page where icons come up (But only the status bar is seen)
And Shake to take pictures! I accidentally took my first, being the screen I can get to.
Probable Causes:
I think I froze something I shouldn't have (Settings widget?), with Ti Backup.
Or that senseless Rom I put in... Now it doesn't sense me! All the thing wants to do is take pictures of its selfish self.
Solutions?
Thanks!
You're responses are much appreciated!
RUU
/10char
I vote for sticky, too.
I am no noob. I didn't do anything to my phone prior to bricking. I had my phone fully charged in the evening and woke up to a brick. The phone worked great from the time I bought it ... great the whole time it was rooted ... great with each iteration of SteelH's ROM. Then I woke up to a brick.
Even though I knew all of the steps to take (and did each one to no avail) I still felt helpless and started a thread in Q&A praying there was something to make it come back to life.
Now I'm just sad.
RemWhale said:
My phone is bricked!
But yay for fixability, (and your optimism: I vote for stickying your post!)
It WON'T:
Go into Recovery (and it's HBoot 1.50)
Let me touch the screen, or buttons.
Bring up the start-up unlock screen.
It CAN:
Recognize when charging / when the battery is in;
Recognize the power button to turn the screen on/off.
Boot up to the main page where icons come up (But only the status bar is seen)
And Shake to take pictures! I accidentally took my first, being the screen I can get to.
Probable Causes:
I think I froze something I shouldn't have (Settings widget?), with Ti Backup.
Or that senseless Rom I put in... Now it doesn't sense me! All the thing wants to do is take pictures of its selfish self.
Solutions?
Thanks!
You're responses are much appreciated!
Click to expand...
Click to collapse
Can you get into the boot loader at all? I've always heard that if it powers on it can be fixed. Also see if ADB works and look up a list of commands. A full data wipe should get you back up and running.
An RUU sounds like something I should put on my SD card; What is /10char?
Where do I find them?
@ Drewmungus:
I can get into boatloader, and fastboot, but the recovery is shot; it just restarts the phone. When I reboot the phone, should I try to adb/push something?
Many Thanks for you responses!
RemWhale,
Here is the fix (which was also above):
Download TWRP 1.0 and read the instructions on installing it on your phone. Once it is installed, recovery should work. If it doesn't,
Boot into bootloader with vol+power down. Then hit fastboot and connect your phone to your computer. Download the PG86IMG in the OP, and flash it how you would on hboot 1.5.
Problem from bad freezing or Recent ROM
yousefak said:
RemWhale,
Here is the fix (which was also above):
Download TWRP 1.0 and read the instructions on installing it on your phone. Once it is installed, recovery should work. If it doesn't,
Boot into bootloader with vol+power down. Then hit fastboot and connect your phone to your computer. Download the PG86IMG in the OP, and flash it how you would on hboot 1.5.
Click to expand...
Click to collapse
After all this, my battery shorted or something, but I did get a new one from Sprint today. I tried it out these solutions! My report:
Recovery through SD Card:
For newest versions: teamw.in/project/twrp/67
Successfully put PG86IMG.zip and recovery-twrp-shooter-1.1.1.img onto my SD card, and went to Bootloader; it said "Updated succesfully.";
when I restarted my phone, I still could ONLY see the background pic and status bar, but nothing else. It was the same.
RUU_Shooter_S_Sprint_WWE_2.08.651.2_Radio_0.97.10.0808_NV_SPCS_1.31_003_release_208230_signed
RUU failed - Error 155 - Unknown Image Error:
One of these error messages will appear when you'd use the incorrect RUU to update and the image file size is larger than the Flash ROM size. In this case, It means I need to download the correct RUU version and try again. But where?
Factory Reset
Nothing. I still get MY emails, which you can see in the attached picture of the screen I get to below.
Re-Unlock Bootloader...
Take out SD Card; Cmd: "fastboot oem lock" - Cmd: "fastboot flash unlocktoken Unlock_code.bin"
(No icons on home page at all? How strange...) Hey! I'm back in!
Made a Phone call! Installed some widgets! Restored contacts!!!!
The day is saved; All is well.
Not able to tell if I have any ROMs on it at the moment...
It appears I had the wrong RUU and/or PMG86.zip; I have HBoot 1.50; is there one for my newer version? Should I start a new post for my resolved situation? BTW, thanks for trying! Please add "Re-Unlock Bootloader" as a resolution.
Please, Thank me if his helps you too! Others will find be more hopeful.
meatgel said:
I vote for sticky, too.
I am no noob. I didn't do anything to my phone prior to bricking. I had my phone fully charged in the evening and woke up to a brick. The phone worked great from the time I bought it ... great the whole time it was rooted ... great with each iteration of SteelH's ROM. Then I woke up to a brick.
Even though I knew all of the steps to take (and did each one to no avail) I still felt helpless and started a thread in Q&A praying there was something to make it come back to life.
Now I'm just sad.
Click to expand...
Click to collapse
Try Re unlocking the Bootloader -That was the only thing that could solve my problem! It erased the problem, whatever it was - Let me know if it works!
RemWhale said:
Try Re unlocking the Bootloader -That was the only thing that could solve my problem! It erased the problem, whatever it was - Let me know if it works!
Click to expand...
Click to collapse
It was a brick. I couldn't power it on and the charge light wouldn't come on. I changed batteries, changed power cords ... the guys at the Sprint store did the same stuff and then took it apart to see if it was water damage (LOL). They said they'd never seen one that wouldn't even show the charge light for a second.
I got a replacement in the mail. Hboot 1.50.
RemWhale said:
After all this, my battery shorted or something, but I did get a new one from Sprint today. I tried it out these solutions! My report:
Recovery through SD Card:
For newest versions: teamw.in/project/twrp/67
Successfully put PG86IMG.zip and recovery-twrp-shooter-1.1.1.img onto my SD card, and went to Bootloader; it said "Updated succesfully.";
when I restarted my phone, I still could ONLY see the background pic and status bar, but nothing else. It was the same.
RUU_Shooter_S_Sprint_WWE_2.08.651.2_Radio_0.97.10.0808_NV_SPCS_1.31_003_release_208230_signed
RUU failed - Error 155 - Unknown Image Error:
One of these error messages will appear when you'd use the incorrect RUU to update and the image file size is larger than the Flash ROM size. In this case, It means I need to download the correct RUU version and try again. But where?
Factory Reset
Nothing. I still get MY emails, which you can see in the attached picture of the screen I get to below.
Re-Unlock Bootloader...
Take out SD Card; Cmd: "fastboot oem lock" - Cmd: "fastboot flash unlocktoken Unlock_code.bin"
(No icons on home page at all? How strange...) Hey! I'm back in!
Made a Phone call! Installed some widgets! Restored contacts!!!!
The day is saved; All is well.
Not able to tell if I have any ROMs on it at the moment...
It appears I had the wrong RUU and/or PMG86.zip; I have HBoot 1.50; is there one for my newer version? Should I start a new post for my resolved situation? BTW, thanks for trying! Please add "Re-Unlock Bootloader" as a resolution.
Please, Thank me if his helps you too! Others will find be more hopeful.
Click to expand...
Click to collapse
Well, did you try going into recovery at all? I should have included that you should have reflashed the ROM and the kernel to fix it. That probably would have gotten you fixed after the first step.
usb does not work
i flashed the miui rom and now my phone has no usb so i cant do any commands i cant use the rom i had to restore a back up of an old rom and still no usb no usb in fastboot nothing and im not sure what to do its not the cables
babybear293 said:
i flashed the miui rom and now my phone has no usb so i cant do any commands i cant use the rom i had to restore a back up of an old rom and still no usb no usb in fastboot nothing and im not sure what to do its not the cables
Click to expand...
Click to collapse
Did you try another cable? Are you sure its not the cable?
Plug in the USB while the phone is off and tell me if you can do 'adb restart'. If your phone starts, that means the USB works it should be fixable by flashing the PG86IMG.
If it doesn't work when the phone is off, there is something wrong with your USB port or the cable you are using. There could also be something wrong with your comp/usb power source.

[A] ruu error 110

I was attempting to install the stock radio for my htc evo 3D gsm on Rogers network. I had the right exe file and ran it on my computer and started the update. Everything worked until the last ~5% when it said image writing error and now my phone will only show the htc symbol with exclamation marks in all four corners. Please help me out here! I just got this phone
EDIT: this problem has been solved thanks to il dice and his possy. I shall now attempt to recall the steps to fix ruu error 110 on the evo 3D gsm
When your phone has the above problems (ruu failiure resulting in a black HTC screen with exclamations in all four corners) you need to:
1-make sure it is charged
2-plug it into a computer on which you have the android SDK or at least fastboot.
3-Hopefully you have a nandroid back up that you can pull off of your sd, put the recovery.IMG and boot.IMG from your back up in the same folder as fastboot.exe.
4-open up a command prompt and point it to the folder with all the goodies in it (cd *path to folder*)
5-type these commands into the computer:
fastboot flash recovery recovery.img
Fastboot boot recovery.img
6-If all goes as planned your phone will boot into recovery (clockworkmod, or whatever you had with your backup), from there you need to wipe. (LOLilduce)
7-select wipe data/factory reset, wipe cache and wipe dalvik
8-now you can flash a Rom from your sd card, so go ahead and do so
9-don't reboot from recovery, in my situation it just brings you back to the ruu error, erasing all your previous work. Instead type in the computer fastboot oem boot.
I do believe those are all the steps you need to take to get your phone back up and running.
Update: re running the ruu is how I fixed my phone, yet I had to use another computer. If this happens to you, download the ruu again and try it on a different machine.
CAUTION: Every time your phone turns off, you probably will have to do these steps again. I am working on a fix for this hopefully with the help of il duce again.
Update: re running the ruu is how I fixed my phone, yet I had to use another computer. If this happens to you, download the ruu again and try it on a different machine. My phone is now working completely fine.
Please leave comments if this helped you out. I know there isn't much info on this error because I couldn't find any.
Cheers!
jverm said:
I was attempting to install the stock radio for my htc evo 3D gsm on Rogers network. I had the right exe file and ran it on my computer and started the update. Everything worked until the last ~5% when it said image writing error and now my phone will only show the htc symbol with exclamation marks in all four corners. Please help me out here! I just got this phone
Click to expand...
Click to collapse
Have you tried to Boot into Recovery? If you Can't get into Recovery, see if you can get to Fastboot...
Nothing. Power and volume button only bring up the error screen.
Let the phone charge a few hours and try to run the .exe again.
Locked & Loaded
""shooter on Deck""
Most likely your briked if you where messing with the radios something ill never do
Sent from my PG86100 using xda premium
Chances are you are bricked, if you can't get into recovery or try the exe again. Errors when flashing radio's is very bad.
@OP - please check info from our discussion in my help thread. Was busy last night, but still want to help. I was curious about if you tried using wireless adb since you can't communicate via usb cord? Also, I was digging thru some links from a couple years ago becuz your issue sounded familiar. Good news is I found a thread WITH A POSSIBLE FIX just linked in help thread
@jverm when you get time, please post the various steps we took to unbrick you, with links to helpful threads and concise information. Put SOLVED in the thread title, and add some thread tags to the issues. This way hopefully someone in a similar situation can hopefully find this thread, and then also successfully revive their phone as you did. This is all I ask of you for my help and again really it was fun for me, so thanks.
The screen with four small triangles in the corners means you had an incomplete flash. Luckily you're not bricked but it will be stuck in RUU mode until you Redland it with a good RUU
edit: nm, just saw il Duce's post

Recovered my softbricked phone really easy way

Here is where I was at, ready to throw away the phone I ruined. I was rooted and S-ON and unlocked via HTC unlock bootloader web page. I was happily trying new things here when my phone went to all white background with green HTC letters. Wouldnt do anything. While trying to fix that I erased my backup and the software on the phone. I let the phone sit all day hoping the white backgound would go away but no. It wouldnt even power off. But I able to get into bootloader by doing this: Hold down power and volume up for 10 seconds, as soon as the screen goes blank slide finger down to volume down and hold. This got me into boot loader. I tried all the things outlined here to recover (using abd commands, fastboot *.img files nandroid backups, sideloading etc. My CID shows CWS_001 and next to the OS field is blank. Pulled the SIM and SD card to erase cache, no help. Wipe delvick, data, etc all failed with the E: unable to mount message. 2 Days gone by with not even a glimmer of recovering phone
So I went to HTC support download news (sorry cant post a link until 10 posts) and downloaded the RUU that contains the 4.4.3 update. This is an exe file that updates your phone. It failed on the first go. So I relocked the phone using wonders_never_cease M8 all in one kit, then double clicked on the RUU app again. It took off and ran. It is menu driven so I answered all the acknowledgements and got to the update screen. On that screen "current version field was blank and update to field reflected the new RUU version. The instructions tell you to put your phone into recovery mode and select fastboot. My Windows PC already had the HTC drivers loaded. I was shocked when the app began loading modules without failing. I didnt have to do anything except put attach usb cable to phone from PC and put the phone in fastboot. 10 mins later, the phone rebooted and my hated ATT logo and tune showed. Am up and running on 4.4.3 and new firmware.
Everything works fine on the phone (no modules missing). So it appears the "upgrade" will wipe partition and reload all the software on the phone without doing much of anything else. Thought I post this up for any other semi-noob that got into trouble and just wants a working phone. I am not sure a phone that is S-OFF would work but it doesnt hurt to try. I do understand HTC stopped the OTA update due to battery draining issues but the download is still available for fastboot. Am just happy to have a working phone. Now will make a backup in TWRP immediately. Over and out....Michael
sethandian said:
Here is where I was at, ready to throw away the phone I ruined. I was rooted and S-ON and unlocked via HTC unlock bootloader web page. I was happily trying new things here when my phone went to all white background with green HTC letters. Wouldnt do anything. While trying to fix that I erased my backup and the software on the phone. I let the phone sit all day hoping the white backgound would go away but no. It wouldnt even power off. But I able to get into bootloader by doing this: Hold down power and volume up for 10 seconds, as soon as the screen goes blank slide finger down to volume down and hold. This got me into boot loader. I tried all the things outlined here to recover (using abd commands, fastboot *.img files nandroid backups, sideloading etc. My CID shows CWS_001 and next to the OS field is blank. Pulled the SIM and SD card to erase cache, no help. Wipe delvick, data, etc all failed with the E: unable to mount message. 2 Days gone by with not even a glimmer of recovering phone
So I went to HTC support download news (sorry cant post a link until 10 posts) and downloaded the RUU that contains the 4.4.3 update. This is an exe file that updates your phone. It failed on the first go. So I relocked the phone using wonders_never_cease M8 all in one kit, then double clicked on the RUU app again. It took off and ran. It is menu driven so I answered all the acknowledgements and got to the update screen. On that screen "current version field was blank and update to field reflected the new RUU version. The instructions tell you to put your phone into recovery mode and select fastboot. My Windows PC already had the HTC drivers loaded. I was shocked when the app began loading modules without failing. I didnt have to do anything except put attach usb cable to phone from PC and put the phone in fastboot. 10 mins later, the phone rebooted and my hated ATT logo and tune showed. Am up and running on 4.4.3 and new firmware.
Everything works fine on the phone (no modules missing). So it appears the "upgrade" will wipe partition and reload all the software on the phone without doing much of anything else. Thought I post this up for any other semi-noob that got into trouble and just wants a working phone. I am not sure a phone that is S-OFF would work but it doesnt hurt to try. I do understand HTC stopped the OTA update due to battery draining issues but the download is still available for fastboot. Am just happy to have a working phone. Now will make a backup in TWRP immediately. Over and out....Michael
Click to expand...
Click to collapse
congratulations that you restore your device. the link for the RUU its already posted in the General Forum http://forum.xda-developers.com/att-htc-one-m8/general/htc-one-m8-ruu-m8ul-4-4-3-t2860423
also a bootable no pc version of it http://forum.xda-developers.com/att...-2-23-502-3-bootable-ruu-pc-required-t2860486
as well as the OTA http://forum.xda-developers.com/att-htc-one-m8/general/htc-m8-4-4-3-official-ota-t2860139
t5620 said:
congratulations that you restore your device. the link for the RUU its already posted in the General Forum http://forum.xda-developers.com/att-htc-one-m8/general/htc-one-m8-ruu-m8ul-4-4-3-t2860423
also a bootable no pc version of it http://forum.xda-developers.com/att...-2-23-502-3-bootable-ruu-pc-required-t2860486
as well as the OTA http://forum.xda-developers.com/att-htc-one-m8/general/htc-m8-4-4-3-official-ota-t2860139
Click to expand...
Click to collapse
Thanks for posting up the links.
sethandian said:
Here is where I was at, ready to throw away the phone I ruined.
Click to expand...
Click to collapse
As long as the screen comes on for this phone, its virtually always recoverable. There was never any reason to think you had to throw away the phone. Next time you are stuck, just ask for help here; as we are happy to help. You did the right thing in trying to find existing solutions. But it sounds like you did your due diligence searching and reading; and would have been justified starting a new thread and asking for help.
sethandian said:
Everything works fine on the phone (no modules missing). So it appears the "upgrade" will wipe partition and reload all the software on the phone without doing much of anything else.
Click to expand...
Click to collapse
That is precisely what the RUU does. Its a complete image, and handy for recovery purposes.
sethandian said:
I do understand HTC stopped the OTA update due to battery draining issues but the download is still available for fastboot. l
Click to expand...
Click to collapse
While the OTA has had some reports of causing battery issues, the RUU has not had any reports of such issue, and seems to be free of it.
sethandian said:
I am not sure a phone that is S-OFF would work but it doesnt hurt to try.
Click to expand...
Click to collapse
S-off does not affect whether or not the RUU will work, I don't know why folks keep saying or asking this. RUU will work whether S-on or S-off. The only difference, is that with S-on, you need to either have a LOCKED bootloader, or RELOCKED (relock it manually if you unlocked it).
Also, in general, S-off does not limit anything. It means "all security off" and enables more access, not the opposite. If anything, S-off enables more things than S-on.
Thanks for the all the info. The experience was a valuable teaching moment. Now back to playing around with the M8.

[Q] Rooted my phone. stuck in boot screen. PLZ HALP

when i open into recovery and go into twmp and i go to reboot>recovery it says no os installed. my recovery is completely gone. what do?
Ok so I was searching, a lot, and found that I can turn the phone back to OEM. unfortunately every guide I have read says it needs to be s-off using firewater. When i do the "adb reboot" function it gets stuck at the htc boot screen and I cannot perform the second step in making the phone s-off. what do I do? Is my phone legitimately bricked? Like hard bricked forever?
I also ran the RUU. It goes through and when it gets to step 1 of 7 it stops and says "unknown error occurred" I go through the error recovery steps and it still does not work. Just trying to keep all the info here so you understand the situation I'm in. It also boots into recovery mode, obviously, with the power button and volume down button.
got it. could go ahead and delete post.
Don't have the thread deleted, but instead explain how you finally solved the problem so others may learn from your experiences...
-Sent from a payphone...
tttomdemaria said:
Ok so I was searching, a lot, and found that I can turn the phone back to OEM. unfortunately every guide I have read says it needs to be s-off using firewater. When i do the "adb reboot" function it gets stuck at the htc boot screen and I cannot perform the second step in making the phone s-off. what do I do? Is my phone legitimately bricked? Like hard bricked forever?
Click to expand...
Click to collapse
I know you've already sorted it out. But first, this phone is not bricked if the screen comes on. Recovering is usually not hard at all, just a matter of knowing how to do it.
Second, were you referring to a warranty claim for a phone being not bootable due to mods that you did? That isn't covered under warranty, and is immoral. Take responsibility for your actions; and don't jump the gun and think you have to get a new phone after just a couple hours of unsuccessful attempts to get the phone running. If you want to root and mod these devices, you are going to have to learn to be patient and work through little quirks like this.
Lastly, the phone needs to be bootable to perform firewater s-off.
Thanks. yea my only two friends that do this kind of **** are like seriously the most pessimistic, negative assholes I have seriously ever met in my life. They kinda just scared me into thinking it was easy to brick a phone and totally mess it up. After some research i just found all I had to do was run an RUU and make sure the phone was relocked.
seriously. they are real negative nancies.
Ok for those of you who may ever be in the situation I was in I will write up how i fixed it. very simple and took probably about 20 minutes start of download of tools to finish. This was done on windows 7 but i'm sure it is pretty similar on windows 8 as well.
In order to do this you will need to know that holding the power button AND the volume up button simultaneously emulate a battery pull and that holding the power button AND the volume down button enter recovery mode. If you are stuck in a boot screen or splash screen like I was you will need to emulate a battery pull and them immediately switch to enter recovery without actually removing your finger from the power button.
Then you need to make sure you have the right tools. you can find them at these locations.
RUU- http://forum.xda-developers.com/showthread.php?t=2757462
ADB- http://www.mediafire.com/download/5s2nfws9wkj9gyq/adb-fastboot.zip
Now you need to make sure your phone is either "***LOCKED*** or ***RELOCKED*** when you enter the recovery mode.
You can do this very easily. Plug your phone into your computer and enter recovery mode. Make sure the phone is in Fastboot USB mode and not Hboot. Open the folder titled "Android" in the adb kit you downloaded from the link above. Shift + right click anywhere on that folder(not on a file) and choose "Open command window here" type in the command window "fastboot oem lock". It will show as "relocked" after you do this and it reboots. This will allow you to run the RUU without any issues. Always make sure the phone is in "Fastboot USB" mode.
Now run the RUU executable and it will automatically pick up your phone assuming all of your drivers are in order. Just hit yes to everything and it will run through what it needs to. If you do not have a progress bar on your phone's screen as well as your computer then you messed up somewhere. start over.
If you try to do this on the At&T htc one (m8) without actually relocking it first the RUU will fail at step 1 of 7.
Good luck.
tttomdemaria said:
Thanks. yea my only two friends that do this kind of **** are like seriously the most pessimistic, negative assholes I have seriously ever met in my life. They kinda just scared me into thinking it was easy to brick a phone and totally mess it up. After some research i just found all I had to do was run an RUU and make sure the phone was relocked.
seriously. they are real negative nancies.
Click to expand...
Click to collapse
Then stay away from those guys! Sounds like they don't really know that much, wrong attitude, and you are probably already on your way to knowing what they know, if not more.
This phone is pretty hard to brick. As long as you aren't flashing hboot or radio, and don't flash anything intended for another device, its pretty difficult to brick this phone by modding it. The condition you were in was not a brick, and not even close. Some call this a "soft brick" but in my opinion, there is no such thing, its either bricked (requires opening the phone to recovery, such as JTAG or replacing motherboard) or its not. What I call it is "something is wrong with the phone and you just need to do the right steps to get running again".
---------- Post added at 11:22 AM ---------- Previous post was at 11:16 AM ----------
tttomdemaria said:
Ok for those of you who may ever be in the situation I was in I will write up how i fixed it. very simple and took probably about 20 minutes start of download of tools to finish.
Click to expand...
Click to collapse
Glad you sorted it out, so nice job.
Although RUU was probably a little overkill. RUU is a useful recovery tool, although a bit of a nuclear option. But good last resort. Since you RUU'ed, you will need to unlock the bootloader again, and flash custom recovery to get back to where you were originally (phone setup for mods) if that is the intention. If the intent was to go back to stock and stay there, RUU is a great way to do that.
You probably could have just gotten back up and running by using adb to wipe cache, re-install custom recovery and flash a ROM.

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