Blank screen during calls - Nokia Lumia 920

It seems the 920 has a fault that allows dust to get under the screen and across the proximity sensor. The sensor is very sensitive and the dust particles seem to interfere with the light.
this results in the screen turning off when making/receving a phonecall which means you can't interact (including ending) during calls.
Is anyone else seeing this issue?

gedmurphy said:
It seems the 920 has a fault that allows dust to get under the screen and across the proximity sensor. The sensor is very sensitive and the dust particles seem to interfere with the light.
this results in the screen turning off when making/receving a phonecall which means you can't interact (including ending) during calls.
Is anyone else seeing this issue?
Click to expand...
Click to collapse
I have exactly the same issue..

hyperX- said:
I have exactly the same issue..
Click to expand...
Click to collapse
If it helps, I blew with as much force as I had directly down the edge of the screen above the proximity sensor (next to the nokia logo).
This seems to have fixed it for now, but I doubt it's a permanent fix.
Hopefully Nokia will issue a firmware update to fix it.
For reference, here's the nokia support thread
discussions.nokia.com/t5/Nokia-Lumia/Proximity-sensor-doesn-t-switch-off-Lumia-920/td-p/1606440
(can't post it as a link as I have under 10 threads...)

hyperX- said:
I have exactly the same issue..
Click to expand...
Click to collapse
+1

hyperX- said:
I have exactly the same issue..
Click to expand...
Click to collapse
I Had the same issue.
Removed the screen protector and it worked.
Think Lumia does not support a cheap screen protector.
Let me know if it works:good:

hyperX- said:
I have exactly the same issue..
Click to expand...
Click to collapse
+1

bprana said:
I Had the same issue.
Removed the screen protector and it worked.
Think Lumia does not support a cheap screen protector.
Let me know if it works:good:
Click to expand...
Click to collapse
Same here. Removing screen protector solved the problem.

mailman64 said:
Same here. Removing screen protector solved the problem.
Click to expand...
Click to collapse
Yes, I have the same issue. By removing the screen protector, the problem solved.

Me and a friend of mine had exactly the same problems, we both never had a screenprotector and it happened anyway!
We both sent our phones back to nokia for repair. I will receive mine back tomorrow. My buddy got his complete display replaced, wonder what they did with my phone to fix it.

Related

Xperia Z2 Screen Sensitivity issue (with SGP Sony Xperia Z2 Screen Protector GLAS.tR)

My new Xperia Z2 touch screen sensitivity seems to be too sensitive. I applied Sony Xperia Z2 Screen Protector GLAS.tR NANO SLIM and it is very good one. The problem is the screen registered finger hovering as a touch!! I don't even touch the screen, just hovering it, it seems to press by itself. By using Style Cover Stand SCR10 - Sony for Z2, it get even worse. The screen touches the cover while I am walking, sometimes it changes music and calls someone too. This is very hard to use. While I talk on the phone, the cover touches the number and sometime touches at End Call. I have checked the Glove mode, and it is always Turned off. I asked Xperia Care, they suggested that, I need to turn off the Glove Mode, and turn off, Double Tab to wake. I did them, but the issue is still occurred. I have updated firmware to the newest one, the problem is still occurred. Has anyone encounter the same issue as I have? If you have, can you solve it? if so how to do so?
Please help me.
Thank you very much
You could try going to settings > accessibility and then at the bottom change touch and hold delay to medium or long. Might make a difference.
Thank you very much for your suggestion. i will try it =]
Do you have ever have this issue before? i just wonder that, this over sensitive is due to the screen itself, or the glass protector
nattaburud said:
Thank you very much for your suggestion. i will try it =]
Do you have ever have this issue before? i just wonder that, this over sensitive is due to the screen itself, or the glass protector
Click to expand...
Click to collapse
I've had it were I've accidentally exited apps or tapped on something by mistake as the screen was too sensitive. That setting seems to have made a difference though...unless I'm just more aware of the problem so make a conscious effort not to leave my fingers hovering over the screen. I've not tried the phone without a screen protector so can't say if this has made any difference or not.
Thank you very much =]
Well I've not notice an improvement with different screen protectors. Started with a Spigen antiglare one and have a Roxfit antifingerprint one on now. Same sensitivity.
Sent from my D6503 using XDA Premium 4 mobile app
prazvt said:
Well I've not notice an improvement with different screen protectors. Started with a Spigen antiglare one and have a Roxfit antifingerprint one on now. Same sensitivity.
Sent from my D6503 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Does it registers as a touch when you hovering your finger above home button / apps?
in my case, just hovering it, it registered as a touch =[
nattaburud said:
Does it registers as a touch when you hovering your finger above home button / apps?
in my case, just hovering it, it registered as a touch =[
Click to expand...
Click to collapse
Yup it does unfortunately.
Do you have, by any chance, a third party launcher installed? My screen sensitivity was messed up with Nova Launcher, had to uninstall it.
Just dont :/
raducanmihai said:
Do you have, by any chance, a third party launcher installed? My screen sensitivity was messed up with Nova Launcher, had to uninstall it.
Click to expand...
Click to collapse
Hello, remove any laucher you have till new update of the firmware it will definitely bug your phone :/
I'm using stock launcher. Yeah I hope Sony fixes this with their next update - and hopefully they are aware of it.
Check you don't have "gloves mode" switched on. I had that on and I think it increases sensitivity so when hovering it registers. I've since turned it off and seems to work fine. Settings, display, glove mode.
Hope it helps
Sent from my D6503 using XDA Free mobile app
I just ordered this screen protector. Should have it in a few days. Will post back to see if im also having this issue.
strongylad28 said:
Check you don't have "gloves mode" switched on. I had that on and I think it increases sensitivity so when hovering it registers. I've since turned it off and seems to work fine. Settings, display, glove mode.
Hope it helps
Sent from my D6503 using XDA Free mobile app
Click to expand...
Click to collapse
Thank you very much for your reply =]
I have turned it off, but the sensitivity is still the same =[.
heatl0rd said:
I just ordered this screen protector. Should have it in a few days. Will post back to see if im also having this issue.
Click to expand...
Click to collapse
Thank you very much =] Please Post Back, I really want to know =]
i
nattaburud said:
My new Xperia Z2 touch screen sensitivity seems to be too sensitive. I applied Sony Xperia Z2 Screen Protector GLAS.tR NANO SLIM and it is very good one. The problem is the screen registered finger hovering as a touch!! I don't even touch the screen, just hovering it, it seems to press by itself. By using Style Cover Stand SCR10 - Sony for Z2, it get even worse. The screen touches the cover while I am walking, sometimes it changes music and calls someone too. This is very hard to use. While I talk on the phone, the cover touches the number and sometime touches at End Call. I have checked the Glove mode, and it is always Turned off. I asked Xperia Care, they suggested that, I need to turn off the Glove Mode, and turn off, Double Tab to wake. I did them, but the issue is still occurred. I have updated firmware to the newest one, the problem is still occurred. Has anyone encounter the same issue as I have? If you have, can you solve it? if so how to do so?
Please help me.
Thank you very much
Click to expand...
Click to collapse
it s not problem i think
cause i had same experience on Galaxy S3 cause it was super responsive & sensitive
then after few month weeks i got it.
then on note2 and s4 didn't have same problem
and i think ur problem is same like mine.
ur finger will get how to use phone
:good:
x102x96x said:
it s not problem i think
cause i had same experience on Galaxy S3 cause it was super responsive & sensitive
then after few month weeks i got it.
then on note2 and s4 didn't have same problem
and i think ur problem is same like mine.
ur finger will get how to use phone
:good:
Click to expand...
Click to collapse
thank you for your suggestion =] i am now trying to used to it =]
heatl0rd said:
I just ordered this screen protector. Should have it in a few days. Will post back to see if im also having this issue.
Click to expand...
Click to collapse
Hi, Have you tried with screen protector yet? do you have screen sensitivity issue like mine?
Thank you very much
Hey mate sorry I forgot to get back to you.
Yes I'm using the protector ans no, no issues at all. Everything's fine.

[Q] Touchscreen sensitivity

Hi - If I touch the screen *very* gently, it doesn't register as a touch.
Does anyone else have this? If your P9000 is OK, please let me know.
Most of the time it's OK, but it's extra annoying when I'm swiping a long word which gets split into two smaller words. I do have the screen protector on - Obviously I don't want to remove it just for testing, but I realise it might be affecting sensitivity.
Over the years I've had ~5 phones with capacitive touchscreens. This is the first I can touch without it the phone 'realising'.
Thanks, Richard
PS - I've enabled the 'Show touches' in Developer options. The accuracy is fine, it's just it's not quite sensitive enough.
theonlyrick said:
Hi - If I touch the screen *very* gently, it doesn't register as a touch.
Does anyone else have this? If your P9000 is OK, please let me know.
Most of the time it's OK, but it's extra annoying when I'm swiping a long word which gets split into two smaller words. I do have the screen protector on - Obviously I don't want to remove it just for testing, but I realise it might be affecting sensitivity.
Over the years I've had ~5 phones with capacitive touchscreens. This is the first I can touch without it the phone 'realising'.
Thanks, Richard
PS - I've enabled the 'Show touches' in Developer options. The accuracy is fine, it's just it's not quite sensitive enough.
Click to expand...
Click to collapse
i have similar problem because the glass folie is on the phone. Im sure because i used without too... but I rather use like this..
So the screen protector made your screen less sensitive?
What phone do you have? The Elephone P9000?
nsx82 said:
i have similar problem because the glass folie is on the phone. Im sure because i used without too... but I rather use like this..
Click to expand...
Click to collapse
theonlyrick said:
So the screen protector made your screen less sensitive?
What phone do you have? The Elephone P9000?
Click to expand...
Click to collapse
yes, i have glass screen protector on my p9000 and it makes the digitizer less sensitive..
Thanks NX82. That's good news and bad news !
I want to have a screen protector, but sometimes the phone doesn't recognise/acknowledge gentle taps on the screen.
I'll try one other screen protector, if that doesn't work, I'll ask Amazon to replace it.
Cheers, R.
nsx82 said:
yes, i have glass screen protector on my p9000 and it makes the digitizer less sensitive..
Click to expand...
Click to collapse
theonlyrick said:
Thanks NX82. That's good news and bad news !
I want to have a screen protector, but sometimes the phone doesn't recognise/acknowledge gentle taps on the screen.
I'll try one other screen protector, if that doesn't work, I'll ask Amazon to replace it.
Cheers, R.
Click to expand...
Click to collapse
Yes. my screen also less sensitive with the screen protector, but i dont want to scratch the phone, so i rather use with the screen protector.. for me the less sensitive areas are around the edges of the protector.. but i can live with this problem. I know if i remove it gonna be okay again.. maybe possible to put a thinner folie on the screen and thats gonna be better. the protector glass is a little bit thick. probably this is the problem.
I also experienced a reduction in sensitivity after applying a glass screen protector. Without it phone always reacted okay, but with my protector the first miliseconds of my touch aren't registered it seems. I have more trouble typing and sometimes swiping lags. I have adjusted my usage and can live with it now though.
Yes a screen protector can make it less sensitive. But all I did was download this : https://play.google.com/store/apps/details?id=br.shop4apps.touchscreenbooster.com
And then set it to super optimised and make sure it runs at boot and problem solved.
Android-UK said:
Yes a screen protector can make it less sensitive. But all I did was download this : https://play.google.com/store/apps/details?id=br.shop4apps.touchscreenbooster.com
And then set it to super optimised and make sure it runs at boot and problem solved.
Click to expand...
Click to collapse
It's working for me, thanks! :good:
Hi - I tried that, it didn't make any difference... Unless it needs a reboot after changing the settings?
Did you use it on your Elephone?
R.
Android-UK said:
Yes a screen protector can make it less sensitive. But all I did was download this : https://play.google.com/store/apps/details?id=br.shop4apps.touchscreenbooster.com
And then set it to super optimised and make sure it runs at boot and problem solved.
Click to expand...
Click to collapse
Hmmmm... I've just tried reinstalling it.
No joy for me. Sensitivity is no different.
I set multipoints to maximum of 2 and rebooted but it's allowing 3.
I live in hope, though!
theonlyrick said:
Hi - I tried that, it didn't make any difference... Unless it needs a reboot after changing the settings?
Did you use it on your Elephone?
R.
Click to expand...
Click to collapse
Hi. Yes I'm using it on my elephone p9000 right now. I didn't need a reboot tbh. So not sure. Could be a fiffy touchscreen you have in yours?
i installed this app too. i did not resatart the phone. maybe i feel a little difference, but hard to tell if it really helps or not. i have to use few days to tell its placebo or not
Sent from my P9000 using XDA Free mobile app
Well see how it goes and hopefully it does the trick. The p9000 glass isn't anything special. Don't want it to crack or scratch so we need something to protect it.
I have tried several touch calibrarion apps.
It seems like the restart is necessary to apply the new settings.
for me this application gave the best result:
https://play.google.com/store/apps/details?id=redpi.apps.touchscreencalibration
...and i still hoping its not just a placebo effect
Sent from my P9000 using XDA Free mobile app
theonlyrick said:
Hi - I tried that, it didn't make any difference... Unless it needs a reboot after changing the settings?
Did you use it on your Elephone?
R.
Click to expand...
Click to collapse
same here : no effect
I have the same problem but all the above apps don't work for me. I will try to swap my screenprotector for another one tommorow. Hopefully this works.
I've found out/realised that the bottom of the phone is less sensitive than the top, so compare the top and bottom half of the screen.
The top of the screen is *almost* as sensitive as every previous smartphone I've owned or used (mainly Samsungs, HTCs and various iPhones). I can just touch the screen without it registering, but only just.
The bottom of the screen is a lot less sensitive. When selecting (tapping) things, it prob wouldn't be much of an issue, but when I Swype using the 'keyboard', I get dropped letters.
A screen protector reduces sensitivity further (a glass one more than a flexible plastic one, from my experience)
R.
I changed my screen protector for one from gearbest. Now it's working like a charm!
Deepdelver said:
I changed my screen protector for one from gearbest. Now it's working like a charm!
Click to expand...
Click to collapse
Could you link to the exact one please?
Skickat från min P9000 via Tapatalk

Touchscreen Delay/Lag

im facing a lag issue on screen. The phone is responding to first touch very late as you can see in attachments.
is this problem common or just me? Maybe because of glass screen protector?
scrubjay55 said:
My redmi note 3 is kenzo and im facing with touch lag issue. The phone is responding to first touch very late
as you can see in attachments.
is this problem general or just me? Maybe because of glass screen saver?
Click to expand...
Click to collapse
Try to record a few times more fingerprints.
Did you test it before the glass screen protector? it could very well be the glass screen protector.
goofball2k said:
Did you test it before the glass screen protector? it could very well be the glass screen protector.
Click to expand...
Click to collapse
no i didnt. I was wondering is there anyone else facing with same issue.
I have a glass screen protector on mine and no issues. I had tested it prior to installing the glass screen protector and with the standard one that covers the screen when I received it.
What ROM are you using?
goofball2k said:
I have a glass screen protector on mine and no issues. I had tested it prior to installing the glass screen protector and with the standard one that covers the screen when I received it.
What ROM are you using?
Click to expand...
Click to collapse
actually i had this issue all the time and roms. On miui or aosp/cm based roms. In games, this is a.very annoying thing.
scrubjay55 said:
actually i had this issue all the time and roms. On miui or aosp/cm based roms. In games, this is a.very annoying thing.
Click to expand...
Click to collapse
I definitely would remove the glass screen protector and then see.
I am also facing same issue. Have you got any solution.?
goofball2k said:
I definitely would remove the glass screen protector and then see.
Click to expand...
Click to collapse
After 10 months i removed it but it didnt do any difference i wish there was a solution.
Alhaj said:
I am also facing same issue. Have you got any solution.?
Click to expand...
Click to collapse
Nah man still facing same thing.
scrubjay55 said:
After 10 months i removed it but it didnt do any difference i wish there was a solution.
Nah man still facing same thing.
Click to expand...
Click to collapse
Have you done other things yet? Like a ROM reset? Or if you have the bootloader unlocked, a different ROM?
goofball2k said:
Have you done other things yet? Like a ROM reset? Or if you have the bootloader unlocked, a different ROM?
Click to expand...
Click to collapse
Flashed stock miui via miflash. Tried with some custom roms too. This must be a hw problem.. Maybe a problem of boe panel.
do you get this same lag in TWRP?
goofball2k said:
do you get this same lag in TWRP?
Click to expand...
Click to collapse
I cant test it. It is not that noticeable. Maybe the swipes of twrp were 60fps, i would be able to test.
have you tried any of the apps on the play store which you can test for touch sensitivity/accuracy?
goofball2k said:
have you tried any of the apps on the play store which you can test for touch sensitivity/accuracy?
Click to expand...
Click to collapse
Check first post of mine. You can see it in attachment.
When i press and slide my finger on the screen, first it makes a dot and after a little delay it starts to respond and makes a straight line

Samsung galaxy s9 plus screen issues

Hey guys,
I just received my new Samsung Galaxy s9 Plus and I have realised that my device is faulty. But I really don’t know if I should just let it be, or ask for my device to be exchanged.
So basically on the screen there is two lines which are visible only when the device is turned fully off or when always on display is showing on the phone.
Do you think I’m being to picky?
Do you think the issue wold get worse over time?
Has anyone else had this issue before on the s9 Plus?
Do you think it’s the coating on the phone that is the issue?
Ps the screen is not cracked, does not have any dead pixels etc.
it would be helpful if you could post a couple of photos of the screen so that we can see if there's really an issue or not.
but if it really is a issue, i would bring it back immediately for a exchange especially given how much the phone cost
Ali9009000 said:
Hey guys,
I just received my new Samsung Galaxy s9 Plus and I have realised that my device is faulty. But I really don’t know if I should just let it be, or ask for my device to be exchanged.
So basically on the screen there is two lines which are visible only when the device is turned fully off or when always on display is showing on the phone.
Do you think I’m being to picky?
Do you think the issue wold get worse over time?
Has anyone else had this issue before on the s9 Plus?
Do you think it’s the coating on the phone that is the issue?
Ps the screen is not cracked, does not have any dead pixels etc.
Click to expand...
Click to collapse
Same here. I post one photo of my s9+. Check & confirm.
I've contacted samsung, I will let you know the end result.
Erm, are you sure that isn't the thin tape that runs down the edge of your screen protector!?
Sent from my SM-G965F using Tapatalk
I have the same lines. It's at the very edge of both sides of the screen. It's almost as if you can see the touch layer.
Just a quick update, I spoke to Samsung and they said it’s the first they heard of the problem, currently it’s been escalated to a higher department, I’m going to receive a call back today, I’ll update you with anymore info,
Ps can everyone contact them who are also Having this issue as it will only help with making the case stronger as a whole.
What screen protector are you using? Mine is the bodyguardz glass one.
I don’t have any screen protector on the device. The situation is so stressful, it had to happen to me lol
Chris_c81 said:
Erm, are you sure that isn't the thin tape that runs down the edge of your screen protector!?
Sent from my SM-G965F using Tapatalk
Click to expand...
Click to collapse
After more research and a closer inspection I do believe it is the adhesive at the edge of my screen. I also found pics of other people discussing this issue with zagg cases. This is my first curved screen so I was unaware of how they curved tgsp worked.
Thanks Chris.
Ali9009000 said:
I don’t have any screen protector on the device. The situation is so stressful, it had to happen to me lol
Click to expand...
Click to collapse
I haven't been having much luck myself. Two devices with terrible lens flare and one with black splotches showing on the screen.
Ali9009000 said:
I don’t have any screen protector on the device. The situation is so stressful, it had to happen to me lol
Click to expand...
Click to collapse
You can clearly see a screen protector in the image you posted? What is going on here?
Toss3 said:
You can clearly see a screen protector in the image you posted? What is going on here?
Click to expand...
Click to collapse
What's going on here is that OP hasn't posted any image.
Sharpshooterrr said:
What's going on here is that OP hasn't posted any image.
Click to expand...
Click to collapse
And that's why one shouldn't be posting at 3 am. I'll see myself out.
Toss3 said:
And that's why one shouldn't be posting at 3 am. I'll see myself out.
Click to expand...
Click to collapse
Lol. Happens to the best of us.
Quick update, Samsung was willing to replace the device under warranty, however I decided to cancel my contract and wait for the note 9.
I dropped my phone on a hard surface and now my screen is black. Any suggestions?
rroberge said:
I dropped my phone on a hard surface and now my screen is black. Any suggestions?
Click to expand...
Click to collapse
The oled underneath the digitizer more than likely is broke. Screen replacement is gonna be what your looking for. Might shine a flashlight across the screen and look close for a crack under the digitizer

Screen problem???

hello i have the oneplus 7t pro if I put a little strong on the screen left et down I listen a noise if the screen was broken.i have not screen protector, never fell down.i listen this noise only if i put strong, the screen work fine
I have the same issue, seems like when you detach an adhesive glass or when you remove the first protective film during unboxing.
Miccia said:
I have the same issue, seems like when you detach an adhesive glass or when you remove the first protective film during unboxing.
Click to expand...
Click to collapse
yes what happens? you speak with OP ?
Poluxgreece said:
yes what happens? you speak with OP ?
Click to expand...
Click to collapse
Not yet, you?
I opened ticket for repair,when i get a reply i will tell you
Poluxgreece said:
I opened ticket for repair,when i get a reply i will tell you
Click to expand...
Click to collapse
You got some news?
Not yet
Same problem. Occurs like twice everyday.
Can someone please translate OPs post to english? I don't get what the problem is supposed to be
Poluxgreece said:
hello i have the oneplus 7t pro if I put a little strong on the screen left et down I listen a noise if the screen was broken.i have not screen protector, never fell down.i listen this noise only if i put strong, the screen work fine
Click to expand...
Click to collapse
well i return my smartphone in OP and they changed the screen under the guarantee
user822 said:
Can someone please translate OPs post to english? I don't get what the problem is supposed to be
Click to expand...
Click to collapse
the probleme is.
if you press the screen hard it sounds like it's cracking the screen. left and down

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