Microphone Issue In Call - HTC One X+

I got an AT&T HTC One X+ about a week ago and I have had this problem since the minute I opened the box. When I am on a call and am using the earpiece (not speakerphone), the person on the other end of the line cannot hear me. All he/she can hear is background noise and garbles. However, when I switch the phone to speakerphone, the issue is gone. I tested out the microphone through the video camera and voice recorder too and both work fine. Anyone know what's going on? A good way to test this out is to call another phone, leave a voicemail message, and listen to the message. Thanks in advance.

Its not a problem.
Just return the thing and get a replacement. Don't waste anytime, just do it.

joshua43214 said:
Its not a problem.
Just return the thing and get a replacement. Don't waste anytime, just do it.
Click to expand...
Click to collapse
Yes. I just did. Should be in the mail soon... Hopefully this problem will not be present on the replacement phone...

Related

Anyone Have a Truly Correctly Function Photon for Calls?

Do you actually use it as a phone or just as a multi media device?
I had two out of two with big problems and had to go back to my ancient BB and a friend in NH is now on his third and that one has now exhibited the issues on day 2.
I have hearing issues and even with hearing aids my hearing sucks.....so I would love to find that there is a Photon somewhere that works right because I found the earpiece and rear speaker to be wonderful for my hearing issues.
Seriously...has anyone not had the phone freeze up and shut off, lock up when attempting to answer a call, have calls not come through and simply go to voice mail and not had the silent call issues???
I really need it to be able to be used for voice communications for my personal and professional buisnesses.
Maybe I just need to get one some place other than Best Buy?
Yes, I have never had a problem with calls. I have never had freeze ups when answering a call. I didn't have it very long before putting mr3 on it. But the only freeze ups I've had, were when I was plugged in with Wifi on, and tried to turn on usb mode.
Loving this Mopho!
Thanks for sharing your experience.
I use my phone for multiple operations and phone calls have never glitched out on me either. Everything seems to be working properly and I use it all day every day.
Also there is supposed to be an ota update very soon addressing these problems.
Loving this Mopho!
I use ghe MoPho for phone calls as well as Internet browsing. I have not had any problems with phone calls, although I have had some problems connecting to 4G sometimes.
So, yes, as a phone it works perfectly for me.
Sent from my MB855 using XDA App
I also use my phone for everything and haven't had any issue! for me this phone is by far the best i have used both speed and battery life! there are tickets open with sprint and the Motorola and there addressing the issue. so your not alone!
I have to reboot my phone every morning in order to not have the silent call issue. I just flashed the mr3, hopefully it fixes it.
i had a lot of issues with the "silent" calls at first but they seem less frequent now. I look forward to a full fix
Morning kcsheets. Nice to see you here, anyways, I too also use my device for calls (I have an army of kids and a wife that call me often), Sprint is aware of the issue, and no telling when, but it is software related that would need a patch.
Just waiting for that now.
I use my device for everything as I have a demanding job as a technician, but I currently haven't had this issue at all.
I've also never had any problems with the phone freezing or whatever on calls. So far the only time it has froze up on me was yesterday, the phone crashed and rebooted.
I have never had any issues like these. Works perfect for me. Best phone that actually has awesome call quality and awesome speaker quality of any Sprint smartphone. I hate to hear some people are having issues like the OP stated. Sort of hard to believe actually because I've had 0 issues since I've had mine.
I've had one reboot, that's it. No other issues with 2 different Photons. I returned my first one (power button was offset and jiggly, I'm rather picky)...the 2nd Photon is solid in every way. Got both from Sprint.
jfenton57 said:
Seriously...has anyone not had the phone freeze up and shut off, lock up when attempting to answer a call, have calls not come through and simply go to voice mail and not had the silent call issues???
Click to expand...
Click to collapse
I haven't had any silent call issues, phone freezes, or random shut offs. My MoPho works great and this is the best phone I've had so far!!
No phone problems here.....actually no problems thus far
Sent from my MB855 using XDA Premium App
I'm coming from a Blackberry curve (an old one) and the MoPho phone itself is waaaaay better as a phone. The speaker is much clearer and people on the other end say they hear me better.
However, I switched to Sprint from Verizon and the reception is not as good so there's that. Not the phone's fault though.
No problems with calls - yet, but I've had the phone for less than a week and not made many calls. I have had to reboot after installing some apps but I guess that's to be expected.
jfenton57 said:
Do you actually use it as a phone or just as a multi media device?
.....Seriously...has anyone not had the phone freeze up and shut off, lock up when attempting to answer a call, have calls not come through and simply go to voice mail and not had the silent call issues???
I really need it to be able to be used for voice communications for my personal and professional buisnesses.
Maybe I just need to get one some place other than Best Buy?
Click to expand...
Click to collapse
Mine came from a Sprint store and yes, I've had all but the phone shut off happen to me. I've gotten into the habit of powering completely down once a day to clear out the bugs.
Overall, the phone is exceptional so this quirk/glitch isn't compelling for me to return the phone and hopefully a fix is eminent.
I have had calls that when answered I could not hear the person on the other line, nor could I make calls and hear anything even when it showed a connection. I had to reboot to clear this issue.
So I went into my local Sprint store today and I asked if Sprint was aware of certain issues with the Photon. I know most of the techs there and they checked their internal report list. From what I read on their computer there are known issues that are currently being resolved by Motorola and Sprint. They expect to have an update to correct several issues, the major issue being the silent phone call bug. I asked when the update would be released and they said it was within the month.
At least they are working on issues!

Galaxy 3 is not working during calls

Hello all
When I make a call or recive one ,I can't here the one who called me, neither he can here me?
The microphones and speakers are working great except on calls.
Does anyone know how to solve it?
Thanks in advance
Matan
[email protected] said:
Hello all
When I make a call or recive one ,I can't here the one who called me, neither he can here me?
The microphones and speakers are working great except on calls.
Does anyone know how to solve it?
Thanks in advance
Matan
Click to expand...
Click to collapse
After a different issue I sent my partners away under warranty to be fixed and when it was returned it came back with the exact same problem as you have and when we phoned them they asked for us to return it then a week later they sent it back saying whatever it was they thought was wrong with it wasn't covered under warranty and we had to use our insurance to have it repaired at a £50 excess cost to us :crying: we still don't know what or who caused it but it worked fine or the calls did before it was sent for repairs the first time
[email protected] said:
Hello all
When I make a call or recive one ,I can't here the one who called me, neither he can here me?
The microphones and speakers are working great except on calls.
Does anyone know how to solve it?
Thanks in advance
Matan
Click to expand...
Click to collapse
I'm having the same exact problem. Everything seems to work, i can receive calls and call but i can not hear the other caller and nor can they hear me. I've tried plugging in my earphones but that doesn't seem to work either.
Does anyone have a solution?
Please try two other tests ...
1. test if voice recorder works and you can hear back your recording.
2. test if there is any difference with the original headset which came with the S3!

[Q] Conference Call Audio Woes

I have searched the forums in hopes that I would find a similar issue to no avail. It seems that whenever I receive a conference call I am having issues hearing the one of the callers.
For instance, my boss will call me and then we will connect to a third person. I will be able to hear my boss just fine, but the third person's audio will go in and out. When the 3rd person starts talking, I will hear them ok but then their voice will start to trail off.
Does anyone have similar issues or do I just have a lemon?
It's a hardware problem
g4me0v3r said:
I have searched the forums in hopes that I would find a similar issue to no avail. It seems that whenever I receive a conference call I am having issues hearing the one of the callers.
For instance, my boss will call me and then we will connect to a third person. I will be able to hear my boss just fine, but the third person's audio will go in and out. When the 3rd person starts talking, I will hear them ok but then their voice will start to trail off.
Does anyone have similar issues or do I just have a lemon?
Click to expand...
Click to collapse
My wife has this, and found several threads on AndroidForums on this. Basically, it's a design issue with the HTC One, regardless of carrier. I'm working to get hers replaced now.
Slappy_G said:
My wife has this, and found several threads on AndroidForums on this. Basically, it's a design issue with the HTC One, regardless of carrier. I'm working to get hers replaced now.
Click to expand...
Click to collapse
Yeah, it's really unfortunate because the phone is rock solid otherwise. But I am way past the return policy and I just deal with it since the phone works well in every other department.
Was having mic issues sort of similar to yours but I've seen others report that. Had mine replaced and I had to yell into the.mic. sold my HTC one to pay it off and got the nexus 5. No mic issues. Haven't tried conference but well see.
Sent from my Nexus 5 using xda app-developers app

[Q] Jiayu G4 - phone call problem

Hello to everyone and have a happy new year,
i bought a Jiayu G4 phone a month ago and i face a problem in calling. When i am on a phone call, the person to the other side of the call hears a noise. This noise, to help you understand, it's similar to the sound that a TV or THE SPEAKERS do when you put a mobile phone near them. This is very annoying and i can't explain why it happens. Now, in order to make the things better till i'll find a solution, i bought a bluetooth. The problem whem i'm using it, is that the person to the other side of the call can't hear me correctly. To help you understand, my voice it's like a robot's voice and it's not quite loud. Does anyone have an idea how to face that?
Thanks a lot
KAPSOKAIDIS said:
Hello to everyone and have a happy new year,
i bought a Jiayu G4 phone a month ago and i face a problem in calling. When i am on a phone call, the person to the other side of the call hears a noise. This noise, to help you understand, it's similar to the sound that a TV or THE SPEAKERS do when you put a mobile phone near them. This is very annoying and i can't explain why it happens. Now, in order to make the things better till i'll find a solution, i bought a bluetooth. The problem whem i'm using it, is that the person to the other side of the call can't hear me correctly. To help you understand, my voice it's like a robot's voice and it's not quite loud. Does anyone have an idea how to face that?
Thanks a lot
Click to expand...
Click to collapse
Do you find a solution? I have the same problem with my g4s

No call sound, not a hardware issue?

***** started working again after 2 hours... *****
So this happened once before back in November, started working again the after a day or two but wasn't a huge issue as was on holiday so not making calls anyway. It's just happened now, but I need to use my phone. It's not a hardware issue as they can hear me fine and my speakers are working fine as I'm listening to music and it's working in other apps. Any ideas? When I make a call I get the little beep to say the call is initialised, but never hear the ringing or them talking when they answer, I also get the beep when the call is ended. Already tried cache wipe/restart.
I've read every thread I could find on google and most just say either heat up the sound chip (lose connection), or send to Samsung, which is fine if it's a hardware issue but mine isn't.
I'd prefer not to factory reset tbh. Any idea of a fix? AS it's done it before and sorted itself there must be a way to do something?
And not working again?
Did u try flashing latest boeffla kernel. Someone solved in this way
sent from Neatrom'd i9300

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