Earpiece Distortion on Note 2 - Verizon Samsung Galaxy Note II

During phone calls, I am getting some distortion or slight background hissing sound on the earpiece when volume is set to around medium. Anyone else getting some distortions or annoying slight background sounds like cellular noise???? I can't replicate the issue when I use another phone other than my Note 2. I really like this phone but the earpiece just does not produce clear sounds. There is definitely slight hissing/buzzing that can be heard when using the phone in quiet places.

I have not experienced the hissing/buzzing but calls do not sound as clear compared to my s3.

I haven't had any issues with mine either.

ComputerGeek said:
During phone calls, I am getting some distortion or slight background hissing sound on the earpiece when volume is set to around medium. Anyone else getting some distortions or annoying slight background sounds like cellular noise???? I can't replicate the issue when I use another phone other than my Note 2. I really like this phone but the earpiece just does not produce clear sounds. There is definitely slight hissing/buzzing that can be heard when using the phone in quiet places.
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Click to collapse
Yup, same thing on mine. It's not bad, but it is noticeable.

Ive head a bit of crackling a couple of times but once I turned down the volume slightly its not there.

I had mine cranked to the max and then pushed the button for even more volume. No distortion.
Sent from my SCH-I605 using xda app-developers app

Using my ink'd headphones with mic everything was fine. People heard me and I was heard fine. No distortion even with music turned up.

ComputerGeek said:
During phone calls, I am getting some distortion or slight background hissing sound on the earpiece when volume is set to around medium. Anyone else getting some distortions or annoying slight background sounds like cellular noise???? I can't replicate the issue when I use another phone other than my Note 2. I really like this phone but the earpiece just does not produce clear sounds. There is definitely slight hissing/buzzing that can be heard when using the phone in quiet places.
Click to expand...
Click to collapse
I have had this as well, going to trade mine out today at the Verizon store and will see. It sounds to me like a bad speaker. I just logged on to see if anyone else was having this trouble. Love this beat otherwise though!
Sent from my SCH-I605 using Tapatalk 2

Spectredroid said:
I have had this as well, going to trade mine out today at the Verizon store and will see. It sounds to me like a bad speaker. I just logged on to see if anyone else was having this trouble. Love this beat otherwise though!
Sent from my SCH-I605 using Tapatalk 2
Click to expand...
Click to collapse
Well, took it into Verizon and got a new one. It works great now.
Sent from my SCH-I605 using Tapatalk 2

I have not noticed this yet, but i will say clarity is not as good as my s3...no hissing or background noises tho.

ComputerGeek said:
During phone calls, I am getting some distortion or slight background hissing sound on the earpiece when volume is set to around medium. Anyone else getting some distortions or annoying slight background sounds like cellular noise???? I can't replicate the issue when I use another phone other than my Note 2. I really like this phone but the earpiece just does not produce clear sounds. There is definitely slight hissing/buzzing that can be heard when using the phone in quiet places.
Click to expand...
Click to collapse
I immediately noticed the same problem with my Note 2 last night. VZW sent out a replacement today.
Bummer, since the phone isn't rooted yet, it took me a while to set up the phone and install apps...what a pain without Titanium. Also wasted a SGP screen protector. But the earpiece noise was definitely noticeable, especially since my S3 sounds perfect.
Spectredroid said:
Well, took it into Verizon and got a new one. It works great now.
Sent from my SCH-I605 using Tapatalk 2
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Click to collapse
Good to know. Hope my replacement is problem-free as well.

Same crackly static/distortion on my earpiece. Looks like ill be calling Verizon as well. Wasted a Zagg on this too.

Correction. Still bad on the second one. Going to get a third one today. Bummer. It sounded pretty good at first, but after a few hours it was back. So we'll see.
Sent from my SCH-I605 using Tapatalk 2

I'm getting a distortion/buzz as well. Only appears to be when the earpiece is producing sounds (not all the time) which still very noticible and annoying. I stopped on to see if other people were having the same issue because I had my family and gf vet the problem and they said I was "too sensitive" :silly:
Thanks for posting this, will try swapped hardware this week - otherwise device is excellent!
e

Yep same here. Using a Plantronics Legend earpiece and have the same distortion.
Sent from my SCH-I605 using xda app-developers app

cos540 said:
Yep same here. Using a Plantronics Legend earpiece and have the same distortion.
Sent from my SCH-I605 using xda app-developers app
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Click to collapse
That sounds like it may be a different problem. As I am experience and read from others the distortion or fuzz is from the built-in earpiece of the device. I have tried to replicate the issue with other outputs (speakerphone, BT earpiece, wired earpiece) and none of my other output attempts have had the issues at all.
If you are experiencing distortion through BT connection only I would look to your BT earpiece or surrounding environment (although less likely).
e

Could someone please elaborate on the hissing? I have an issue with mine where when someone finishes a sentence talking it becomes sort of static-ey. It doesn't happen all the time.

kimdoocheol said:
Could someone please elaborate on the hissing? I have an issue with mine where when someone finishes a sentence talking it becomes sort of static-ey. It doesn't happen all the time.
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Well, basically what I experienced was when a person spoke you could hear a short of static type noise with each syllable they spoke. It didn't happen all the time and was worse when talking to Verizon customer support, although that may be because the note 2 can sense evil. My third one seems to have done the trick. I have had since Friday and no issues. I can say as someone mentioned already that the call clarity is not as good as the s3, but I don't care as I love the phone enough. This is only when talking on the phone as mentioned as well. Not through an earpiece.
My Note 2 killed your phone.

Spectredroid said:
Well, basically what I experienced was when a person spoke you could hear a short of static type noise with each syllable they spoke. It didn't happen all the time and was worse when talking to Verizon customer support, although that may be because the note 2 can sense evil. My third one seems to have done the trick. I have had since Friday and no issues. I can say as someone mentioned already that the call clarity is not as good as the s3, but I don't care as I love the phone enough. This is only when talking on the phone as mentioned as well. Not through an earpiece.
My Note 2 killed your phone.
Click to expand...
Click to collapse
Coming from another manufacturer and another carrier (Orig Evo, Sprint) can you clarify the "call quality" comments?
I'm fully on-board with the fuzz/hiss/static that happens when the other person is speaking and I'm working to switch mine out and rectify that issue but I've read a number of places that the quality is lesser than the S3 - how so? Hardware specific from S3 to GN2 or a VZW issue?
Thanks,
e

The issue is too much volume coming out of these satellites. They can't handle the maximum output, neither the speaker or the earpiece.
From what I can tell this is not a defect issue but the way it is. Replacing phones, especially this early into the production cycle, would be a waste of time for both parties.

Related

[Q] Buzzing ear speaker?

Has anyone had any issues with the ear speaker used in calls? I've noticed that a lot of the time there's a slight buzzing, especially with the higher frequencies. The ring tone when calling out is a prime example. It doesn't happen every time, but most of it. Not sure if it's an inherent floor with the phone or a problem with my handset?
Not yet had it a week, so will return it if it's a handset issue, but if they all do it not sure there's any point.
Also noticed that the trim around the micro usb port is not well secured - pulling out the cable can pull off the trim surround. I've glued it in now, but a poor piece of design by HTC.
All that said, it's a cracking phone, if a little large. Screen is fantastic, and so responsive.
rob_p said:
Has anyone had any issues with the ear speaker used in calls? I've noticed that a lot of the time there's a slight buzzing, especially with the higher frequencies. The ring tone when calling out is a prime example. It doesn't happen every time, but most of it. Not sure if it's an inherent floor with the phone or a problem with my handset?
Click to expand...
Click to collapse
+1 (me too)
Nobody else having this issue? Just about to contact handtec to get a replacement.
I spoke to HTC and they're not aware of it as a generic fault with the product, so hopefully just a faulty handset. Have requested an RMA with handtec to will report back.
I do get a sound when i change song but nothing like that.
Sent from my TITAN X310e using Board Express
On it's way back to handtec today, so hopefully will have a replacement some time next week that doesn't buzz!
Just to update, got a replacement handset today, and no buzzing coming from the earpiece, so happy days!
Have to say, after going back to my HD7 for the weekend, I'm so glad to get the Titan back - it may be a bit on the big side, but it's a fantastic phone.
feddy84 said:
I do get a sound when i change song but nothing like that.
Sent from my TITAN X310e using Board Express
Click to expand...
Click to collapse
This may be the same as the "pop" that has been reported on Focus S handsets. It appears to be Mango-related. Not good when plugged into a system with some power, and/or a subwoofer.
Does the sound dc spike (pop), occur if the volume is set below max (i.e, 25/30)?
Sent from my SGH-i937 using Board Express
jeremyshaw said:
Does the sound dc spike (pop), occur if the volume is set below max (i.e, 25/30)?
Sent from my SGH-i937 using Board Express
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Click to collapse
+1ish
I haven't had chance to use it often, but it seems like the sound that comes off the speakers when you've maxed out the volume on ordinary phones. It's not ringing but that annoying vibrating sort of noisy feeling when it rings etc.+ it's not all the time though.

[Q] Call issues, people can't hear me good

People have been telling me they can't really hear me good when i'm talking and i sounds a little fuzzy/far away. Anyone have this issue? where is the mic on the phone? maybe i am blocking it when holding it? Using aT&t
Reviews I've read and people I've talked to on my Note all say the call quality is great. The main mic is the little hole on the bottom edge between the pen and the usb port. There is a noise-cancelling mic on the top edge.
psperos said:
People have been telling me they can't really hear me good when i'm talking and i sounds a little fuzzy/far away. Anyone have this issue? where is the mic on the phone? maybe i am blocking it when holding it? Using aT&t
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Try turning off noise suppression under settings>call>additional settings. You can also do this while on a call. Hit the menu button. Mine was the same. I turned it off and everyone says I sound so clear.
Sent from my SAMSUNG-SGH-I717 using xda premium

Buzzing Earpice

Anyone having a buzzing sound in their earpiece? Sounds like the little metallic screen is buzzing away when someone is speaking and the louder the volume as they talk the louder the vibrating noise is. Just wondering is anyone else has the issue.
EDIT:
Just checked again with a phone call and by applying pressure to the area of the earpiece speaker makes the buzzing go away. Now the wife is pissed because this is her mother's day present to shut her up from complaining about her OG Evo..... damn the luck, lots of complaining ahead now.... hahahaha.... oh well....
Not I. I just had one of the clearest sounding phone calls I've ever had on a cell phone.
Sent from my EVO using Tapatalk 2
mlin said:
Not I. I just had one of the clearest sounding phone calls I've ever had on a cell phone.
Sent from my EVO using Tapatalk 2
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Click to collapse
I do agree though, when I apply pressure it does have a nice sounding call quality. Makes me want to give up my SE4GT.... what a killer screen!
I have made quite a few calls with mine already and they have been clear as can be, I am completely impressed. Is it like that on every call or intermittently? Perhaps if it was just one call, maybe it was the other persons phone and not yours.
inspectorgadget8 said:
I have made quite a few calls with mine already and they have been clear as can be, I am completely impressed. Is it like that on every call or intermittently? Perhaps if it was just one call, maybe it was the other persons phone and not yours.
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Click to collapse
Unfortunately each call we tested has been this way. She said it happened all day when she tried it as well. hmmmmm.....
Got my replacement phone today and of course it has a phone speaker that constantly buzzes regardless of volume. Go figure, I can't win with this phone!
Going to take it into a Sprint store tomorrow to see if they can repair it otherwise I am going to demand a new phone since I know they will have them in stock with the Saturday launch.
mlin said:
Not I. I just had one of the clearest sounding phone calls I've ever had on a cell phone.
Sent from my EVO using Tapatalk 2
Click to expand...
Click to collapse
It's crystal clear... Until you drop signal from the Sprint tower, lol. Not docking the phone. Sprint service has gone down hill over the past few years

[Q] Loud vibration?

Hey all, just wanted to ask if anyone else had a One X+ with an extremely loud vibration mechanism. My girlfriend just purchased a new HTC One X+ on AT&T, and while she's loving the phone so far, the vibration is shockingly loud on it. It's also more.. high pitched (for lack of a better way to describe it) than any other vibration I've experienced. My Droid DNA's vibration is virtually silent, and I had expected the One X+'s to be similar. Is anyone else experiencing this or is her unit defective?
tl;dr: When the phone vibrates, it buzzes really loudly. Is this a defective unit or are they all like this?
Thanks!
xShin said:
Hey all, just wanted to ask if anyone else had a One X+ with an extremely loud vibration mechanism. My girlfriend just purchased a new HTC One X+ on AT&T, and while she's loving the phone so far, the vibration is shockingly loud on it. It's also more.. high pitched (for lack of a better way to describe it) than any other vibration I've experienced. My Droid DNA's vibration is virtually silent, and I had expected the One X+'s to be similar. Is anyone else experiencing this or is her unit defective?
tl;dr: When the phone vibrates, it buzzes really loudly. Is this a defective unit or are they all like this?
Thanks!
Click to expand...
Click to collapse
The vibration is pretty loud, although there is a bit of variation. I am on my second HOX+ and it is not as loud as the first. My first one had a strong rattling noise almost like something was lose in the phone as soon as it was vibrating.I think it is not a defect.
mgymnop said:
The vibration is pretty loud, although there is a bit of variation. I am on my second HOX+ and it is not as loud as the first. My first one had a strong rattling noise almost like something was lose in the phone as soon as it was vibrating.I think it is not a defect.
Click to expand...
Click to collapse
Yeah, it's not quite that bad where there's a rattling noise, but it's essentially as loud as the ringtone itself lol. I was just surprised at how loud it was, and I'm trying to determine if it's worth getting it exchanged.. most stores in the area are sold out of it so it would be pretty difficult.
Not sure what rattling are U talking about but maybe source of rattling noise during vibration was the same as here: http://forum.xda-developers.com/showpost.php?p=34789475&postcount=8
Krzysiec said:
Not sure what rattling are U talking about but maybe source of rattling noise during vibration was the same as here: http://forum.xda-developers.com/showpost.php?p=34789475&postcount=8
Click to expand...
Click to collapse
It's not rattling for me, it's just making a loud buzzing noise. Granted, it's a solid-sounding buzz, but still..

Poor speaker quality

I preordered my VZW Note 2 and love it... at least I did until my husband got his. That's when we noticed that the speaker quality of his is much better than mine. Audio sounds a little "tinny" on mine, while it is clear and strong on his. Anyone else having speaker problems?
crcpeach said:
I preordered my VZW Note 2 and love it... at least I did until my husband got his. That's when we noticed that the speaker quality of his is much better than mine. Audio sounds a little "tinny" on mine, while it is clear and strong on his. Anyone else having speaker problems?
Click to expand...
Click to collapse
Could be a lot of things tbh. Are you sure the volume is turned on? I think there is also a limiter that can be checked. Are they the same songs? Are you using a different EQ setting for each phone? Etc...
In other words, if this is true i'd just exchange it.
We're going to do a much more detailed comparison this evening. I'll post the result.
I would swap yours out under warranty. My speaker volume is crazy loud no matter how low I turn it down. I wear very small hearing aids in both ears but still its a very loud ear piece.
This is one of the loudest and clearest cell phone speakers I have heard. It rivals my tablet for clarity at higher volumes.
Loudest and clearest speaker I've ever had the pleasure of having on a cell phone. I do recall way back when I purchased the Samsung Vibrant off Ebay. Phone was brand new but speaker didn't work. I told Samsung I bought off Ebay and they fixed it no questions asked. Worst case scenario, Samsung will fix it.
Sent from my SCH-I605 using xda premium
Well, I removed my case and the battery cover, gave it a blow with a duster, and replaced the battery cover... sounds just as good as the hubby's. It may have been that the battery cover wasn't well seated.
Thanks everyone for your input!

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