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Hi everyone!, I'm having this really odd issue with my S2. I've only had it about a week now and this could have been happening all along though I didn't notice it.
Basically If the screen is off and I hit the power button is has this really slight flicker as the screen comes on. It's almost like a single line down the screen right before the wallpaper appears. It's also right-justified on the screen and always in the same spot.
Has anyone else had this issue? It can be reproduced by simply hitting the power button to shut the screen off then hitting it again to turn it on.
Thanks!
Edit: Also the screen doesn't always fade on. 3/5 times it will just "instant-on" where I'll hit the power button and it will instantly show the lock screen tile instead of "fading" into it. Does this happen to anyone else or does it ALWAYS fade in?
I'm probably just being paranoid but I'd rather replace the phone quickly to avoid actually sending it to manufacturer.
Thanks again!
You should take a video of it so we can see if it is normal. I don't see what you describe, and not sure the phone is supposed to "fade in" to the lock screen. Mine is always instant on.
I once flashed to Litening ROM and it had that flicker (lightning style) as a feature I guess, is it the same problem OP stated?
Regards.
Saw it once two days ago, vertically on the extreme left of the screen. Haven't seen it since, but it was very rapid - blink-and-you'll-miss-it job. Can't say it worries me. On Revolution FWIW.
B3311 said:
Saw it once two days ago, vertically on the extreme left of the screen. Haven't seen it since, but it was very rapid - blink-and-you'll-miss-it job. Can't say it worries me. On Revolution FWIW.
Click to expand...
Click to collapse
sorry I can't take a video since this is the only device that I own that is capable of taking video.
anyway, yeah - it's really quick. And it's vertically down the screen. I kind of assumed that it was the backlight turning on but I'm pretty certain that happens on the sides right?
Right now it's 10:00 and this issue happens right where the "1" is on the clock at the top of the screen. So starting from that 1 all the way to the bottom.
Again it's REALLY fast - but it's noticeable, I'd have no problem showing it to someone in front of me. It just looks like a single line about the same width as the "1" as well. It almost seems like the one tiny line is showing before the rest of the screen, like if the screen were a "loading process" that line would be the first thing to appear before the rest gets backlit.
Not sure if it matters but it's the model I9100M from Virgin, just incase they are made differently somehow.
This phone has no backlight. The LED's are all individually lit.
Ryne said:
sorry I can't take a video since this is the only device that I own that is capable of taking video.
anyway, yeah - it's really quick. And it's vertically down the screen. I kind of assumed that it was the backlight turning on but I'm pretty certain that happens on the sides right?
Right now it's 10:00 and this issue happens right where the "1" is on the clock at the top of the screen. So starting from that 1 all the way to the bottom.
Again it's REALLY fast - but it's noticeable, I'd have no problem showing it to someone in front of me. It just looks like a single line about the same width as the "1" as well. It almost seems like the one tiny line is showing before the rest of the screen, like if the screen were a "loading process" that line would be the first thing to appear before the rest gets backlit.
Not sure if it matters but it's the model I9100M from Virgin, just incase they are made differently somehow.
Click to expand...
Click to collapse
Hmm, not the same problem as me - certainly nothing to do with the time here - it was in the afternoon when it happened with me, and my lockscreen clock's in 12 hour format. Clock's also at the bottom of my screen.
Been trying to reproduce it, and can't.
B3311 said:
Hmm, not the same problem as me - certainly nothing to do with the time here - it was in the afternoon when it happened with me, and my lockscreen clock's in 12 hour format. Clock's also at the bottom of my screen.
Been trying to reproduce it, and can't.
Click to expand...
Click to collapse
No no, I wasn't saying that the clock had anything to do with it, I was just trying to describe where the line appears on screen. I was also talking about the clock that appears at the very top, not the one on the lock screen. If I just continually tap the power button on and off I can see the "line" appear every time exactly in that spot.
It's pretty noticeable, unless you have the phone away from you - so if you don't see it then it probably isn't happening.
Does anyone think I should return this and get another? I don't really want to run into issues later and have to send to manufacturer. Is this problem big enough that I could get it replaced without issue?
Thank's for the replies!
Sorry, misunderstood. Definitely not my problem, I have no clock in the status bar.
If it happens every time, I'd probably return it if I was you - could be the precursor of something more serious.
Hi again, Thanks for the replies. I realized today that the issue is really only noticeable if you're in a dark room. Even in a semi-lit room it's almost unnoticeable which is probably why I hadnt seen it thus far.
If anyone wouldn't mind flicking the lights off and taking a look I'd appreciate it. If not I'll just return it.
thanks again forum!
I experience it too (at least I think we are talking about the same thing)..it's like it's stuttering and lagging after being in standby. So the first time it renders the lockscreen, the first few frames seem to be rendered at a different pace. If you turn the screen on after a good break, it'll likely do it, but after a few times in a row it instantly shows the screen.
Perhaps it relates to how big the wallpaper for the lockscreen is. I'm not sure, but I've had some huge 2mb pictures set as wallpapers for the lockscreen, and afterwards I think I decided to select a smaller image. I don't know if it was just a placebo effect, but anyways..it still does it with my current picture. I don't really care. You could try a different lockscreen from android market and see if it helps, but I think every SII suffers from this.
I have this exact issue too and it really annoys me! I also bought the phone from Virgin if that is relevant. It's a white streak on the left of the screen for me and only happens every so often. So what's the prognosis? A software fault? Hopefully fixed in a subsequent firmware update? Or a hardware fault worth repairing?
Hello
I'm wondering just how durable an E3D is, namely the touch sensors inside it.
Recently I dropped the phone twice on a hard surface, and started noticing strange behaviours, firstly with the touch functions and secondly with the phone always freezing up.
Not always, but sometimes when typeing, it's just a mess, the capitalizer writes a letter, multi letter feature is inaccessible, basically none of the characters work like they were ment to. The only solution thus far is to lock and unlock the phone, which fixes the keyboard and the touch functionality.
Sometimes I can't unlock the phone because the ring moves 3 times shorter of a distance, opposed to when its working properly, and if so you can forget about dragging icons into the circle to answer a call, it just won't go in all the way.
Oh and the freezes, completely, none of the touch sensitive buttons or the screen responds, sometimes the screen is the only responsive part while the buttons are completely dead, a lock/unlock is needed to fix it short term, also the buttons led go out, becoming none responsive, sometimes the led is off, yet I still get a vibrational feedback (Have it enabled) So all these irregularities are new, it never happened before dropping the phone! The only touch sensitive related issue I had before, from time to time, was the unlock pattern gesture not tracing, instead of sticking to the first circle I begin at, it moves to the next I drag my finger over. (also fixable by relock/unlocking)
During this post the keyboard wasn't acting up thankfully, but its getting more and more irritating to lock and unlock the phone while typing a message to someone.
First I was suspecting a virus, or low memory causing this behaviour, but after thoroughly cleaning the phone and acquiring more memory (by closing apps) I was still having the problem.
Any idea how sensitive the components are if subject to repeated shock from a distance of 1.5m or 5ft?
What are my options here if the irregularities persist?
G4m3rHead said:
Hello
I'm wondering just how durable an E3D is, namely the touch sensors inside it.
Recently I dropped the phone twice on a hard surface, and started noticing strange behaviours, firstly with the touch functions and secondly with the phone always freezing up.
Not always, but sometimes when typeing, it's just a mess, the capitalizer writes a letter, multi letter feature is inaccessible, basically none of the characters work like they were ment to. The only solution thus far is to lock and unlock the phone, which fixes the keyboard and the touch functionality.
Sometimes I can't unlock the phone because the ring moves 3 times shorter of a distance, opposed to when its working properly, and if so you can forget about dragging icons into the circle to answer a call, it just won't go in all the way.
Oh and the freezes, completely, none of the touch sensitive buttons or the screen responds, sometimes the screen is the only responsive part while the buttons are completely dead, a lock/unlock is needed to fix it short term, also the buttons led go out, becoming none responsive, sometimes the led is off, yet I still get a vibrational feedback (Have it enabled) So all these irregularities are new, it never happened before dropping the phone! The only touch sensitive related issue I had before, from time to time, was the unlock pattern gesture not tracing, instead of sticking to the first circle I begin at, it moves to the next I drag my finger over. (also fixable by relock/unlocking)
During this post the keyboard wasn't acting up thankfully, but its getting more and more irritating to lock and unlock the phone while typing a message to someone.
First I was suspecting a virus, or low memory causing this behaviour, but after thoroughly cleaning the phone and acquiring more memory (by closing apps) I was still having the problem.
Any idea how sensitive the components are if subject to repeated shock from a distance of 1.5m or 5ft?
What are my options here if the irregularities persist?
Click to expand...
Click to collapse
Don't know how durable it is...but I too face the unlock pattern issue sometimes, IMO it is a software issue .. Also if you take too much time to draw the pattern the screen goes off (even if you keep your fingers touched)......
The only solution thus far is to lock and unlock the phone, which fixes the keyboard and the touch functionality.
Click to expand...
Click to collapse
If a reboot fixes the problem, then it's not hardware, its a software problem. Do a factory reset.
Recently I dropped the phone twice on a hard surface,
Click to expand...
Click to collapse
Dropping your phone will usually cause hardware problems. Get a case or don't drop the phone anymore.
First I was suspecting a virus
Click to expand...
Click to collapse
There are no android viruses.
but after thoroughly cleaning the phone and acquiring more memory (by closing apps) I was still having the problem.
Click to expand...
Click to collapse
DON'T use task killers or force close apps, that only makes things worse, and is probably what is causing your problem.
sitlet said:
If a reboot fixes the problem, then it's not hardware, its a software problem. Do a factory reset.
Dropping your phone will usually cause hardware problems. Get a case or don't drop the phone anymore.
There are no android viruses.
DON'T use task killers or force close apps, that only makes things worse, and is probably what is causing your problem.
Click to expand...
Click to collapse
Well when app's foreclose there isn't much to do but close them ?
The task killer, well, I don't really use it much, I just have it, its called eRay..
Sent from my HTC EVO 3D X515m using XDA
sitlet said:
If a reboot fixes the problem, then it's not hardware, its a software problem. Do a factory reset.
Click to expand...
Click to collapse
It's not a reboot, just a lock/unlock of the screen/phone..
Sent from my HTC EVO 3D X515m using XDA
What on Earth is a 3vo!? Is it anything like an iphone 4!?
joehunni said:
What on Earth is a 3vo!? Is it anything like am iphone 4!?
Click to expand...
Click to collapse
An 3VO or E3D are abbreviations for the EVO 3D from HTC
Sent from my HTC EVO 3D X515m using XDA
Here's an update on this issue...
I've noticed that the upper left corner is the cause. How?
Well, in landscape mode on my homescreen, trying to pull the notification bar down (then from, the bottom left since were in landscape) will instead (without any animation) try to go to full homescreen view where I see all my 7 homescreen, but it does it in a zoom like feature, where the more I pull it to the side the more it will zoom in until final animation frame is reached LMAO.. I'm actually crying...
The sensor might be off, in that corner of the screen as dropped phone tend to land/hit the corners first...
I should ask an xda dev. to cook me up a "sensor status check" app to check if any of them are functioning incorrectly..
I don't know what more then that I could do?!..
Sent from my HTC EVO 3D X515m using XDA
Hey guys, thought I drop my final verdict on this issue.
As you all (who read this thread) knows, I was having an irritating problem with my E3D, namely the touch functionality of the screen was messed up, but only in a certain area, where I thought the sensors got discalibrated from the drops the Phone went through on hard surfaces.. I have used an app called "Check My Android" and the feature "MultiTouch" to identify the spot on the screen, where if I touched, a daemon took over my phone and started all kinds of wired behaviour such as item triggers on the other side of the screen and freezing, even slow mo zooming of the homescreen, one touch passive zooming of webpages and so forth..
Now with that app, I was certain that everything with it is not in order, but I didn't have the slightest clue on what to do about it. I ran across a comment about the built in utility diagnostics tool code for the Phone while browsing on U2B (YouTube), so by typing "*#*#3424#*#*" (which starts as you enter the lasts star) will basically allow you to test every aspect of functionality of your phone, where i also went for the screen draw test, and found myself strengthening what I already thought was the problem "an area on the screen messing everything else up" as I pressed within this area I found a straight line jump, from the "dead zone" to the bottom middle of the screen, as I was drawing circles, it drew a straight line there as i went over it with my finger every time. Than browsing on after that code's discovery, for "EVO 3D touchscreen problems" I ended up on a video offering similar problems..
Now the breakthrough or rather yet the solution came from that videos second and only comments, saying how "Disabling the ScreenLock of the Phone would fix that problem" and so it did!!! I'm not having any disturbance while typing, flipping pages touching that area or anything out of the ordinary, otherwise the Phone was almost unusable. It let's me to believe its a software miscoading flaw, but it wasn't always like that even though I used the screenlock since day one, so I'm not entirely sure what's up? other than its fixed...
I hope this fix can relieve others just as it did me
And the diagnostics code is also useful.. should be stickyd :]
Sent from my HTC EVO 3D X515m using XDA
G4m3rHead said:
Hey guys, thought I drop my final verdict on this issue.
As you all (who read this thread) knows, I was having an irritating problem with my E3D, namely the touch functionality of the screen was messed up, but only in a certain area, where I thought the sensors got discalibrated from the drops the Phone went through on hard surfaces.. I have used an app called "Check My Android" and the feature "MultiTouch" to identify the spot on the screen, where if I touched, a daemon took over my phone and started all kinds of wired behaviour such as item triggers on the other side of the screen and freezing, even slow mo zooming of the homescreen, one touch passive zooming of webpages and so forth..
Now with that app, I was certain that everything with it is not in order, but I didn't have the slightest clue on what to do about it. I ran across a comment about the built in utility diagnostics tool code for the Phone while browsing on U2B (YouTube), so by typing "*#*#3424#*#*" (which starts as you enter the lasts star) will basically allow you to test every aspect of functionality of your phone, where i also went for the screen draw test, and found myself strengthening what I already thought was the problem "an area on the screen messing everything else up" as I pressed within this area I found a straight line jump, from the "dead zone" to the bottom middle of the screen, as I was drawing circles, it drew a straight line there as i went over it with my finger every time. Than browsing on after that code's discovery, for "EVO 3D touchscreen problems" I ended up on a video offering similar problems..
Now the breakthrough or rather yet the solution came from that videos second and only comments, saying how "Disabling the ScreenLock of the Phone would fix that problem" and so it did!!! I'm not having any disturbance while typing, flipping pages touching that area or anything out of the ordinary, otherwise the Phone was almost unusable. It let's me to believe its a software miscoading flaw, but it wasn't always like that even though I used the screenlock since day one, so I'm not entirely sure what's up? other than its fixed...
I hope this fix can relieve others just as it did me
And the diagnostics code is also useful.. should be stickyd :]
Sent from my HTC EVO 3D X515m using XDA
Click to expand...
Click to collapse
Never mind that, it was only a temporary fix, as it started doing it again after a while...
Try calibrating your screen via display settings if you haven't already. Also are you having just touch screen issues or are reboots part of the issue as well ??
#Root-Hack_Mod*Always\
laie1472 said:
Try calibrating your screen via display settings if you haven't already. Also are you having just touch screen issues or are reboots part of the issue as well ??
#Root-Hack_Mod*Always\
Click to expand...
Click to collapse
It's screen issues only, no reboot problems yet..
I have calibrated the G-Sensor several times...
In another post someone replied, that its a grounding issue, and trying that once it did give a result, but then again, I'm not having that, unusable level of the issue I was having, after a hard reset.. so I'm not really sure weather this is a grounding problem, an app caused problem, all I know is that I still get an extra touch input on the screen, when I approach the upper left corner.. with every multi touch app I test..
Have you tried that app called touch screen booster ??? If not give it a shot. Set the multi touch point settings to two. Then apply then start the service and select run at boot. Then reboot and see if it helps any. Also a way of trouble shooting to find out if it is a rogue app is to Uninstall all of your apps. Then see if you still have the issue.
#Root-Hack_Mod*Always\
laie1472 said:
Have you tried that app called touch screen booster ??? If not give it a shot. Set the multi touch point settings to two. Then apply then start the service and select run at boot. Then reboot and see if it helps any. Also a way of trouble shooting to find out if it is a rogue app is to Uninstall all of your apps. Then see if you still have the issue.
#Root-Hack_Mod*Always\
Click to expand...
Click to collapse
Yes i have, thanks to you, but it was futile. Had no impact what so ever...
It's handed in for repairs, so I'll know what it was soon..
G4m3rHead said:
Yes i have, thanks to you, but it was futile. Had no impact what so ever...
It's handed in for repairs, so I'll know what it was soon..
Click to expand...
Click to collapse
Bummer. Well at least you'll get it back fixed.
#Root-Hack_Mod*Always\
are you running any of the custom kernels? If I run why kennel besides stock I get the exact same behavior
Sent from my PG86100 using XDA
punkerEVO said:
are you running any of the custom kernels? If I run why kennel besides stock I get the exact same behavior
Sent from my PG86100 using XDA
Click to expand...
Click to collapse
No i have not rooted, i was waiting for the official ICS before i root.
So I'm on the Stock... everything lol
This is my second 3D. The first one stopped responding to touches. Sprint replaced it for $30 even though I bought it from wirefly.
In my own experience, I had the exact same symptoms. Only difference is I didn't even drop my phone. After a few months of owning the phone it started to show the aforementioned symptoms occasionally. Eventually, it just got worse. After a lot of forum searching, google searching, etc, it turned out to be the digitizer that was faulty. I had tried everything from flashing different ROMs, Kernels etc before I was finally able to narrow it down to a hardware issue. The digitizer seems to be an issue for a lot of 3VOs from what I understand.
Luckily I had a friend who replaced the entire front housing of my phone so I wouldn't have to exchange it since I was unlocked on HBOOT 1.40. At the time I was afraid that, had I gotten it replaced, I'd have to deal with Hboot 1.50 and HTC's half ass unlock method. Either way, after that it was like a brand new phone but better cuz I didn't have to redownload apps, etc since the motherboard and software weren't touched at all.
Hope it all works out for ya... G'luck, brothah!
Sent from my PG86100 using XDA
Shame I hadn't seen this thread sooner, I could have saved you a lot of time. I am on my 3rd 3d. Basically any fall which lands on the touchscreen will cause this problem.
What makes it worse, I was rooted with my last phone, and when it happened, I had to unroot before I could take it in for repairs. The touchscreen was so badly damaged with this problem, I could hardly do anything.
TL;DR get a case that will cover the screen and protect it from flat on touchscreen falls.
Last week i flashed my Vibrant to 4.0.3 and i found some times i can't use half left vibrant's screen, but when i turn off screen and turn on i used ok. Then i tried another ics 4.0 custom but this problem happened again. But when i used stock rom or 2.x.x mod my vibrant is ok. Can you help me what happen with my vibrant.
I'm sorry because i'm not good at english
Siri.nguyen said:
Last week i flashed my Vibrant to 4.0.3 and i found some times i can't use half left vibrant's screen, but when i turn off screen and turn on i used ok. Then i tried another ics 4.0 custom but this problem happened again. But when i used stock rom or 2.x.x mod my vibrant is ok. Can you help me what happen with my vibrant.
I'm sorry because i'm not good at english
Click to expand...
Click to collapse
Just to be clear, do you mean that your phone doesn't register your fingers touching the screen on the left side of the phone sometimes?
I would suggest downloading the free app "Touch Test" which shows a grid that not only shows where you are touching, but the path of your slides across the screen. If the phone begins to act up again, you can open the act and see if and where the screen is cutting out in the grid. Aside from that, it might simply be that you need a replacement and its coincidental that it was acting up along side you running a 4.0 rom.
Xenoism said:
Just to be clear, do you mean that your phone doesn't register your fingers touching the screen on the left side of the phone sometimes?
I would suggest downloading the free app "Touch Test" which shows a grid that not only shows where you are touching, but the path of your slides across the screen. If the phone begins to act up again, you can open the act and see if and where the screen is cutting out in the grid. Aside from that, it might simply be that you need a replacement and its coincidental that it was acting up along side you running a 4.0 rom.
Click to expand...
Click to collapse
Ok i have tried touch test. I found when i sliced from the left to right, i saw the line appeared from the middle of screen, but when i sliced form the right to the left, the line appeared all screen? But it's not happen usualy. Just 10 to 15 second. May some hardware problem
Siri.nguyen said:
Ok i have tried touch test. I found when i sliced from the left to right, i saw the line appeared from the middle of screen, but when i sliced form the right to the left, the line appeared all screen? But it's not happen usualy. Just 10 to 15 second. May some hardware problem
Click to expand...
Click to collapse
That is the oddest thing I have ever heard lol
It really might be a hardware issue man...I can't think of how it could be the rom. I mean, sure you might occasionally
have an unresponsive touchscreen....but only half the screen working?? That's just weird Oo I'll keep looking around for answers though man
but thus far I've found very little.
Good luck
Xenoism said:
That is the oddest thing I have ever heard lol
It really might be a hardware issue man...I can't think of how it could be the rom. I mean, sure you might occasionally
have an unresponsive touchscreen....but only half the screen working?? That's just weird Oo I'll keep looking around for answers though man
but thus far I've found very little.
Good luck
Click to expand...
Click to collapse
Ok! Thanks you so much. I will make a short video when it happen again.
Siri.nguyen said:
Ok! Thanks you so much. I will make a short video when it happen again.
Click to expand...
Click to collapse
I have a video but i'm new member i can't send link to my post. I will sent to your inbox. tk
Okay, so that anyone else that happens to come to this thread is on board, here is the video that shows his problem:
http://www.youtube.com/watch?v=5xDolJhmDog&feature=youtu.be
As you can see in the app, if the origin of the trail is on the right side of his screen, the swipe is recognized across over to the left without problem...if however the origin is on the left side of the screen, no touch is recognized until he reached the middle of the screen, at which point it becomes recognized.
I am still looking around for a similar problem, but thus far have few ideas. Typically, the screen either is totally unresponsive or momentarily unresponsive...never half and half, and especially with such weird rules. By this, I mean that obviously the left side of the device is capable of recognizing touches, since if he begins at the right side, it does just fine....the only problem is if he originally touches the left side, then it doesn't recognize it.
My guess: it could be a kernel issue.
I would try the following:
Pull battery and reboot. Take out any external SD card.
Back up what important apps or data you have and try a factory reset.
You can also try some the options below:
1. Reflashing the kernel.
2. Try a different kernel if available.
3. Factory reset and full wipe and flash a different ics or cm9 rom to see it the problem persist. You can try to isolate the issue to hardware or firmware.
4. Full reset and flash back to complete stock to see if the problem persists. If you are fully reseted and back on stock eclair or froyo and the problem persists, you may have to open up the device to check all the connections.
sometimes a bad battery may also creates some problems
Now i'm using xerxes custom 2.3.6 gingerbread. It's ok but i don't know why when i use ics. I can use half left screen
Sent from my SGH-T959 using xda premium
So, this thing drives me crazy...I've tried everything I knew and still nothing solved this problem.
I'm using HTC One. About 10 days ago weird things with touch started to happen. It seems that touch is partly unavailable/unresponsible on touch in one or two small areas. It seems to me like theres an empty place on my touch. Visualy is everything fine. Screen is crystal clear and has no damages or scratches. But I can't slide icons without troubles. Somwhere on 1/4 of screen, touch brakes briefly and I need another try to slide the icon. The same thing happens with status bar on the top of screen - I can slide it until that 1/4 part and it stops there and goes back. If I slide it quick with short move, it works fine, just slide alone over problematic area.
Also, few times I had that problem where screen works things on itself will. Makes pictures, or adds filters on Instagram, or, I don't know, just jumps around for few secons. Then, I lock the screen, then unlock it and usually that calm down the screen.
Also weird thing is that, when I want to send message, I can't reach "send" button in first try. I have to drop down writing sheet, than to touch the letters to put it in writing mode again, and then I can click the "send" button. On the same place where it was previously!
At first, I thought that plastic case or PVC protection is the problem, so I took off the protector from the screen. That solved problem for a bit. Then, I put back screen guard, and problem came back. After I totally rejected screen guard, problem is still here. I've tried to reset phone on factory, but that wasn't helpfull...
I forgot to state that I'm using Android 4.2.2 and this started to happen after that version update. I had no problem before.
So, now I'm here, as I don't know what else to do before I take this beauty to service. I just hope that this happens because of software bugs :crying:
Is there anyone who could help me? Have similar problem or know how to fix this?
In the meantime, I'll just hope that 4.3 will fix it themself... :fingers-crossed:
Hi, i have had my tablet for about 1 week, straight after starting it up i had a fw update which is 17.1.1.A.0.402 which i am assuming is the latest?
anyway i have read a lot about the new fw was supposed to fix the touch issues?
I also have the z1 which i still have and is perfect. ive recently updated to 4.4.2 on that and all my issues are fine on there.
my z2 is acting very strange, if i leave it alone for a while sometimes i will go on it and everything on the screen will be frozen, i can't tap anything, i have to press the power button and then swipe to open it again, it is then fine after that.
also i have noticed, and i think its happening a lot when my tablet is a little angled using the case, the screen will be a bit jittery, where as my z1 is really smooth, and i also sometimes have to really tap icons a few times before they register.
i play clash of clans a lot and its been a bit difficult to play as troops aren't selecting as i am tapping on them.
has anyone got any advice?
I have done a factory reset to see if that would fix any issues from the fw update but its still exactly the same.
Thanks
James
anyone?
james_lpool said:
anyone?
Click to expand...
Click to collapse
I installed the new firmware yesterday. While I notice an improvement with the touch problem it's still present. Just install an multitouch app (like this one: https://play.google.com/store/apps/details?id=com.easylabs.multitouch), let your finger trail on the screen and it's definitely obvious (the number on the top right should be the number of fingers touching the screen and it's often not). I tried the same thing on my old Iconia A500 and that's the one thing where it's WAY better than the Z2.
I don't experience anything as strange as you do though, it's mostly usable and I hardly notice it with the new firmware.
I did experience something very strange just BEFORE updating with one specific charger and one specific USB cable , the tablet wouldn't register any touch at all while it's was plugged in. As soon as I unplugged it it would work. The cable was fine with another charger and vice versa;
Weirdest of it all:
This happened while I was testing the output current for each combination of cable/charger and this particular couple was the one giving the "best" results; consistently between 1.1A and 1.2A
I can't reproduce this behaviour with the new firmware. All in all, it's usable for me. Biggest bug would be it not charging while playing power consuming games.
I have found mine goes more weird when it goes to sleep and i then wake it up, the screens sensitivity seems to be terrible, i have topress the off button and then start it again then its fine.
it will then mostly stay fine until the screen times out again then the same thing will happen when i wake it.
James: Same with my 521...
Touchscreen response was REAL BAD after updating to .402, then it went better and better day by day; strange phenomenon.
I also occasionally experience some touchscreen "numbness" after waking up the table with a double-tap, sometimes touch sensitivity suddenly becomes quite low just without any reason; touchscreen has problems detecting touches near the screen corners or doesn't react to touches at all. Solution: Switch to standby, and back on.
At the same time, the Android symbols (Back, Home, last apps) again become difficult to hit.
You can test this by slowly swiping your finger up from the lower bezel towards one of the symbols: If the touchscreen is ok, symbols get highlighted right after your finger reaches the lower edge of the symbol. If the touchscreen malfunctions, you need to move your finger up to the center of the symbols to get them highlighted.
So it smells like a software issue.
Touchscreen problems usually occur two to three times a day of normal use; so I regard it as acceptable - but the problem still isn't fully solved.
I would say it's a hardware issue which Sony attempts to counterbalance with software patches.
Just like on the Nexus7 (2013). There sfhub released a touchscreen fix which made the problem bearable for most users (with some experimenting with different versions of the fix, because each device is different).
I wrote a PM to sfhub asking him whether he could disclose how his fix works so that Z2 Tablet users perhaps could apply a similar, variable, tailor-made fix to their individual device.
No response, unfortunately.
Perhaps some of you could send the same request to him, and perhaps then he reacts?
every now and then, after double tap to wake, the tablet is extremely unresponsive.
I also just sleep/wake up again via power button and it's fine after that.
So my but feeling it's a software issue, not hardware issue.
- Frank
I never had touch problems but after updating to the latest firmware, the tablet is unusable from time to time
what's annoying me is that Sony wont seem to admit that there is an issue, i was talking on their live chat to support and they said that's the first time anyone's mentioned that and isn't on any list of any known issues
Which doesn't fill me with confidence on how quick this may get fixed.
The speed in which is gets fixed may determine if i just send the tablet back to Amazon for a full refund, unfortunately i have bought the Sony case and magnetic charger now as well
I'm just really puzzled what to do, what can i do apart from sent it back if Sony wont even acknowledge they are aware of the problem and will release a fix soon
The only thing is because i have now bought the charger and case, i kinda want to keep it.
It was a direct replacement for my Z1 which i still have, and that is also updated to 4.4.2 now, but that shows no touch issues at all.
What's very interesting and revealing:
When Sony was addressed a few days ago regarding battery problems on Tablet Z and a few phones after the Kitkat update, they immediately reacted!
They readily explained that it is a problem with the Google Play Services running amok and that a fix will come.
But it seems that just because this here is a Sony problem (and not one for which another company can be blamed like in the above one), Sony simply doesn't react at all and obviously orders the service employees to lie and say that they haven't heard at all of a touch problem.
Boooo, Sony, shame on you!
james_lpool said:
what's annoying me is that Sony wont seem to admit that there is an issue, i was talking on their live chat to support and they said that's the first time anyone's mentioned that and isn't on any list of any known issues
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HAHA ! Exactly the same in Germany. Even after talking about that issue with the SAME person three days in a row, I still was told the problem was totally unknown.
Later, I had a more private talk with one of the support guys. He revealed to me there was an order from Sony to tell callers exactly that.
Ah, as I thought.
This is abysmal behavior by Sony, period.
Also on the Sony support forum, none of the official support staff has replied to any of the topics about touch screen issues. It seems they are just completely burying their heads in the sand...
FW .402 didnt fix the touch screen issue. It is noticeably better than any FW from before.
Gosh, the touchscreen keep going back to home when i'm in a middle of fb conversatuion.
I was testing with chromecast +youtube: those swibe action to enlarge or fade out afe 99% imprecise...
Really wondering if I can return the item to amazon to fix this problem...
Diomorgan said:
Gosh, the touchscreen keep going back to home when i'm in a middle of fb conversatuion.
I was testing with chromecast +youtube: those swibe action to enlarge or fade out afe 99% imprecise...
Really wondering if I can return the item to amazon to fix this problem...
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Click to collapse
Are you sure you're not just accidentally touching the home button while typing? That happens to me from time to time, which is a downside of having the navigation buttons centered compared to having them in the corner like on pre-4.4 Android tablets. I actually think Google should add a setting to choose if the navigation buttons on tablets are in the left corner, centered, or in the right corner. Having them centered also makes it awkward to reach these buttons when holding the tablet with two hands.