[Q] My HTC One's touch is acting weird... - Android Q&A, Help & Troubleshooting

So, this thing drives me crazy...I've tried everything I knew and still nothing solved this problem.
I'm using HTC One. About 10 days ago weird things with touch started to happen. It seems that touch is partly unavailable/unresponsible on touch in one or two small areas. It seems to me like theres an empty place on my touch. Visualy is everything fine. Screen is crystal clear and has no damages or scratches. But I can't slide icons without troubles. Somwhere on 1/4 of screen, touch brakes briefly and I need another try to slide the icon. The same thing happens with status bar on the top of screen - I can slide it until that 1/4 part and it stops there and goes back. If I slide it quick with short move, it works fine, just slide alone over problematic area.
Also, few times I had that problem where screen works things on itself will. Makes pictures, or adds filters on Instagram, or, I don't know, just jumps around for few secons. Then, I lock the screen, then unlock it and usually that calm down the screen.
Also weird thing is that, when I want to send message, I can't reach "send" button in first try. I have to drop down writing sheet, than to touch the letters to put it in writing mode again, and then I can click the "send" button. On the same place where it was previously!
At first, I thought that plastic case or PVC protection is the problem, so I took off the protector from the screen. That solved problem for a bit. Then, I put back screen guard, and problem came back. After I totally rejected screen guard, problem is still here. I've tried to reset phone on factory, but that wasn't helpfull...
I forgot to state that I'm using Android 4.2.2 and this started to happen after that version update. I had no problem before.
So, now I'm here, as I don't know what else to do before I take this beauty to service. I just hope that this happens because of software bugs :crying:
Is there anyone who could help me? Have similar problem or know how to fix this?
In the meantime, I'll just hope that 4.3 will fix it themself... :fingers-crossed:

Related

Erratic touch screen? Please help!

I have a T-Mobile Pocket Phone Edition,
It's had a rough life but as kept going for over 3 years now.
For the last year I would have to realign the screen 2 or 3
times a week but over the last few months it keeps getting worse.
Sometimes the screen won't respond to anything anywhere,
then after I tap it a few times boom works fine.
Sometimes I'll tap on the “Ok” and the “Start menu” will activate.
Sometimes drawing a line up the center of the screen will end up
shooting all over the screen.
And sometime it will work perfectly!
I thought the problems were to erratic to be hardware so
I hard set after awhile it started again,
So I hard set and installed a different ROM after a coupe hours
the problem was back.
Also sometimes the align program will get stuck in a
loop that doesn't end.
I've searched but can't find an answer? Anyone have an idea?
I've already taken it a part once but couldn't see how to get
any further after I toke the back panel off? Please help!
WOW nobody? So no one was heard of this problem before?
Can anyone direct me to directions on taking apart the Wallaby?
Thanks <><
It's a problem with touch screen. You should check (and fix) it.
Maybe it is necessary to press well screen to the motherboard. (Sorry my english).
Ok, Can you tell me where that connection is?
Thanks
Toke everything apart, found the connection, cleaned everything (w/ screen wipe)
put it all back together. Still have the touch problem and now the backlight won't work!
I've found if I press the unit in my hand the touch panel works right,
I don't think it's a lose connection to the main board so I think it must be
one on the main board.
If anybody thinks they want it for parts let me know! :?

Screen problems...

Hi all!
My friend loved my mozart, so decided to get himself one!
BUT, annoyingly, there seems to be a problem with the screen...
Sometimes it just wont detect that you are touching it etc.
Sometimes it will work for a little while, or even just a split second and think your pressing instead of sliding your finger.
i HAVE already replaced the screen thinking this would solve it, but its EXACTLY the same
Is there anything else i could try, or is it just a screwed unit?
Cheers
Keith
BUMPZ!!!
anyone???
you got a screen protector on it? before i got my screen protector on it, it worked good. but after then it sometimes didnt respond to touches. sometimes especially when it was hot
ive answered this 2 times alread, try to search
flash the previous firmware back and itll work, its worked for mine

Right side of screen unresponsive to touch

I noticed today when i woke up i cannot press the right side of the screen and get any kind of response. It is only about a thumbs with of the right edge but this prevents me from being able to hit send on text messages on the default messaging app and also on go sms as the send buttons are in the same general location. Is my phone just FUBAR or is there some way i can resolve the issue. Have tried power cycling and thats about it. I guess i need to know if this is a software issue or a hardware issue and if there is any way to find out and fix the problem.
I've been having the same issue actually. In the bottom right corner, anyway.
Like when I go to attach a picture to a text message, I have to hit the text box first so the paperclip button is out of the corner. I've also had some trouble unlocking with the camera or touching it from the Navbar, where it's positioned in the bottom right corner. :/
Murasakiii said:
I've been having the same issue actually. In the bottom right corner, anyway.
Like when I go to attach a picture to a text message, I have to hit the text box first so the paperclip button is out of the corner. I've also had some trouble unlocking with the camera or touching it from the Navbar, where it's positioned in the bottom right corner. :/
Click to expand...
Click to collapse
I have similar issues with that when my phone is plugged in. And my acreen often locks up kinda with the last image on the screen being the only thing you see until you reset.
Ciloteille said:
I have similar issues with that when my phone is plugged in. And my acreen often locks up kinda with the last image on the screen being the only thing you see until you reset.
Click to expand...
Click to collapse
I don't think I've had an image stuck to my screen yet. I have this problem even if it isn't plugged in, which is really strange. Not sure why it's so unresponsive, takes several tries to unlock/select.
And kudos for being in Portland too! :good:
Have either of you found a consistent way around the problem or a way to resolve it? Also are you running the phone in the base state that you bought it in or is it rooted / unlocked?
I just tested my phone, by opening the browser to google.com (mostly white background), all around the edge of the screen. And I can see feedback animations for all my touches around the edge of the screen. So I don't think there is any problem with the touch digitizer, at least on my phone. Phone is still stock, rooted and TWRP.
I have touch animation when I touch the bottom right corner on the lockscreen, but it doesn't always drag/ripple out. Sometimes it acts like I've pulled my finger off so I have to do it again.
Rooted, unlocked, stock.
After touch responsiveness got increasingly worse i contacted AT&T and they are sending me a free replacement since these issues seem to be covered under the one year warranty. Just throwing that out there in case anyone else gets as frustrated with the problem as I have and cant find a permanent fix.
I can confirm that I am having very similar problems... it is getting worse.
I am stock rooted and unlocked.
It is getting harder and harder to press things, fling actions (like scrolling through a list) hardly move a thing.
I just installed a multitouch visualizer and whenever I have 2 fingers on the screen and then go to cross them (start with fingers in opposite corners, move one up and the other down until they pass each other in the middle) it actually loses both fingers and then sometimes only one pops up again on the screen.
Can anybody try an app like this Play Store Link.
I've had similar results with 2 other multitouch testers.
Is it my phone, or everybody's?
----EDIT-----
Figured I would install the Base ROM (7.0>7.3) because either it was a software issue and maybe the ROM would fix it, of it was a hardware issue (I really didn't think it should be acting like that) and I would try to get it replaced.
The Base ROM fixed my issue (for now, fingers crossed).
Now using a multitouch visualizer, the contact points are always seen, even when the fingers cross.
Don't know what caused it, but it was software (at least for me).
----EDIT----
Just plugged in the charger again... now the touchscreen is acting strange again... this phone does strange things when plugged in...

Touch Screen Issues

having a problem with my touch screen. i've factory reset, wiped, and have even flashed a few different roms, i'm convinced the problem is with my phone and i'm hoping it's not broken. i turned on the touch indicator option and can see that sometimes when i wake my phone there is already input on the very center of my screen, almost where the Sense unlock ring would be. if i'm touching the edge of my screen and wake it happens a lot more often, and i was just playing with it and i'm able to make this occur by touching where the screen meets the bezel. anyone have any suggestions? it's really annoying, it'll open apps, unlock my phone, hang up calls, ect. thanks for any time in reading this and any suggestions you may have!
chrisosaur said:
having a problem with my touch screen. i've factory reset, wiped, and have even flashed a few different roms, i'm convinced the problem is with my phone and i'm hoping it's not broken. i turned on the touch indicator option and can see that sometimes when i wake my phone there is already input on the very center of my screen, almost where the Sense unlock ring would be. if i'm touching the edge of my screen and wake it happens a lot more often, and i was just playing with it and i'm able to make this occur by touching where the screen meets the bezel. anyone have any suggestions? it's really annoying, it'll open apps, unlock my phone, hang up calls, ect. thanks for any time in reading this and any suggestions you may have!
Click to expand...
Click to collapse
I had the same issue with my Samsung Gal ( the org) and ended up having to get it replaced at Verizon. But again i also had the issue on my DINC and that was just some dirt after taking it apart and cleaning everything was good to go...other then that it very well could be the screen

Unresponsive touch screen

Hello mates.
I've got some issue with my desire x touch screen. It is becoming unresponsive.
The whole thing started like 1 month ago. I've noticed that as my phone gets hotter (playing games, using internet) my touchscreen was slowly becoming unresponsive. Firstly I was unable to scroll down my notifications (only the narrow bar at the top was not working) and then it came to a random places of screen, so I couldn't even write sms message. The thing is that it is not unresponsive at all. When I press certain unresponsive area it finally detects the touch. I tried everything, from wiping my screen with a soft tissue through removing battery and sim and sd card to wiping dalvik and cache. I've noticed, that after night the problem was almost gone. And again, after using phone for some time issue occured again. I figured that flashing a new kernel might be a good solution. And it helped and I was happy.
Unfortunatelly, yesterday problem returned. But as you probably suppose - flashing kernel ain't helping. I've also tried other methods mentioned above, but the only thing what helps a bit is leaving the phone unused for like 1 hour or so.
Do u guys have any ideas, what can I do to repair it or to fix it? Any help will be strongly appreciated
ptaq1234 said:
Hello mates.
I've got some issue with my desire x touch screen. It is becoming unresponsive.
The whole thing started like 1 month ago. I've noticed that as my phone gets hotter (playing games, using internet) my touchscreen was slowly becoming unresponsive. Firstly I was unable to scroll down my notifications (only the narrow bar at the top was not working) and then it came to a random places of screen, so I couldn't even write sms message. The thing is that it is not unresponsive at all. When I press certain unresponsive area it finally detects the touch. I tried everything, from wiping my screen with a soft tissue through removing battery and sim and sd card to wiping dalvik and cache. I've noticed, that after night the problem was almost gone. And again, after using phone for some time issue occured again. I figured that flashing a new kernel might be a good solution. And it helped and I was happy.
Unfortunatelly, yesterday problem returned. But as you probably suppose - flashing kernel ain't helping. I've also tried other methods mentioned above, but the only thing what helps a bit is leaving the phone unused for like 1 hour or so.
Do u guys have any ideas, what can I do to repair it or to fix it? Any help will be strongly appreciated
Click to expand...
Click to collapse
I have a similar problem after replacing touch screen. I have found the source of the issue, it could be similar to yours.
My touch screen at the bottom was glued to the LCD in a short line and the adhesive was probably touching part of the LCD cable that goes underneath. I used a hair drier to warm it up and lift off the touch screen. That way there is no bad interaction between the touch screen and the LCD. Haven't had this problem since but my touch screen is unfortunately a bit lose this way. Even now, whenever I push the navigation part of the touch screen too hard, the problem comes back. I will need something to isolate the bottom part of the touch screen from touching the LCD. I will keep you updated if I find a final solution. In the meantime, it could be worth trying it on your phone too.
I think I will just get S-OFF, revert my phone to stock and give it back for warranty repair Anyone of you guys did this? Did 7 vibrations at boot void your warranty?
I'm thinking about warranty repair, cause my bro has the same phone, but full stock, not even rooted. And he got simmilar problem to me, but with less intensivity (it just comes and goes once in a while). Also recently I got this phantom touch problem (after enabling show touch in options I saw my phone is detecting some touches in specific areas) So I think warranty will be the only option :/

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