[Q] Camera, playing music, etc - Motorola Photon 4G

Hello.
I've had my Motorola [Electrify] for about a year now, and a few months after getting it, started having problems with the camera, playing music, and not receiving notification sounds. For the camera, I it would look as though it was starting, and then go back to the home screen with a flash saying "Camera cannot initialize." (or something to that effect.) When I would try to play music, it would stop and say "Sorry, the play does not support this type of audio format." It was MP3. And I would sometimes not receive notification sounds. I have been researching and battling this issue for months when suddenly yesterday, I read that for people whose camera wouldnt work, they went into the main settings and clear data for the camera, and the gallery. It worked. Camera worked and so did playing mp3s. Well, today it started not working again. This time I only cleared data for the gallery, and again everything worked like it should. I did root the phone several months ago, using Photon Torpedo. First, I wonder if using that method, if I may have messed something up. Anyone hear of this sort of thing? But then again, I am sure I had problems with this before I rooted. Second, I wonder if anyone knows a specific correlation between malfunctions and the gallery app. Third, would freezing the gallery app with Titanium Backup cripple functionality of the phone/media, and would it work to keep these malfunctions from happening?
Sorry for being long winded, but hoping I'm on to something here.
Thank you.

I posted that a few days ago, but in a different forum, (wrong phone forum) but now today I find out that clearing data in gallery was only a temporary fix, as today it did not work. This is the second or third time I thought I found a connection, but was wrong. Does anyone else have this problem and come up with an actual fix? For the life of me, I cannot figure out what the root cause of this problem is. Thank you.

I haven't heard of it. Have you tried a factory reset?
Sent from my Amazon Kindle Fire using xda premium

Wifes photon doing exactly same thing. what apps you have installed. maybe we can narrow it down. I did a factory reset, flashed a different rom, then installed all her apps back on. worked correctly for 3 days then no notification sounds, camera wont open and can t veiw videos on facebook or youtube. reboot the phone and all is well for a few days then the problem comes back.

Related

[Q] Fix for gallery freeze?

I just recently got the vibrant and got the OTA the same day, the gallery freezes about half the time, and about half of the time that it freezes i have to pull the battery, i cant get to task manager or put the phone to sleep and wake it up.
I searched google and there are alot of links regarding it but i didnt find any that gave any ideas to fix it.
I searched this forum and nothing came up. Anyway, I have a class 6 card, the gallery on my nexus is very quick and has never frozen, so it is definitely the phone.
In my experience with the g1, MT3g, N1 and now this vibrant, any time ive received an OTA it has come with costs, it always brings fixes and features but also causes new problems, large and small. So I dont doubt what I found while searching, that the gallery issue is a result of the recent OTA for the GPS fix. Anyway, its kind of silly that this awesome, technologically advanced device freezes when you open up one of the native apps. But can we do anything about it? And if not, is it likely that Samsung will address it in another OTA? thanks
edit: ive also just recently had my phone just turn off every day or so, and it wont power back on until i pull the battery. Maybe these 2 issues mean i have a defective device? Or is this par for the course with the tmobile galaxy s?
Overclock your phone to only run at 800-1000MHz. It completely solved this for me, 400-1000MHz still hiccups.
thank you, yet another reason to root i suppose...
So no way to fix that with stock phone? =(
heygrl said:
Overclock your phone to only run at 800-1000MHz. It completely solved this for me, 400-1000MHz still hiccups.
Click to expand...
Click to collapse
overclock huh,, i never tried i am there is a link here let me go look or how did u do it
/
That is odd, I've never had my gallery freeze or my phone reboot... Are you sure you don't have some rogue app? Perhaps you should factory reset and start fresh? Do you have any "junk" apps on your phone (stupid apps)?
I had a freeze on opening gallery right after the JI6 was released. I think it was trying to recreate the thumbnails from scratch and download pics from my Picasa acct.
Happened one time only and I actually had to pull the battery since it went unresponsive. Never had a problem after that.
~SB
perhaps unmount and remount the INTERNAL memory card. I've done this before just because I saw it as a suggestion and it recreated my gallery.
I having the same issue. I am ready to delete it and use a different app. Is that possible?
acjames said:
I having the same issue. I am ready to delete it and use a different app. Is that possible?
Click to expand...
Click to collapse
If you're rooted you can probably remove it.
I have tried factory reset so I don't think its a rogue app. I got the ota the day I got the phone so I can't compare before and after. If some people aren't having the issue period maybe a warranty replacement would resolve it. Of course, if we do end up getting froyo maybe that's something that will improve. Love the phone either way, I just get fed up with stuff like gallery freeze, random reboot, GPS issues, etc... stuff that i would think shouldn't get past product testing.
OP, this is discussed at the thread below. (use the search next time)
You are not the only one having this issue.
http://forum.xda-developers.com/showthread.php?t=805784
Quick Summary:
- Even with the removable card blank, the Gallery still have the same issues.
- I did a complete wipe and still have the same issues.
- I cleared data through System Settings which recreated thumbnails and other data, still have the same issues.
androidmonkey said:
OP, this is discussed at the thread below. (use the search next time)
You are not the only one having this issue.
http://forum.xda-developers.com/showthread.php?t=805784
Quick Summary:
- Even with the removable card blank, the Gallery still have the same issues.
- I did a complete wipe and still have the same issues.
- I cleared data through System Settings which recreated thumbnails and other data, still have the same issues.
Click to expand...
Click to collapse
Wow i am so sick of reading some loser tell somebody to "search next time". You'll be so very relieved to know that I actually did search, and all i found out is that you dont have any friends. But honestly I did find your thread, however it didnt seem to me to be on point with what i wanted to ask specifically. Your post says that "watchdog" told you your gallery is a "resource hog" and that you have to kill it. I dont know what watchdog is, nothing told me anything i just cant get into my gallery app very often, so that didnt seem applicable. Also, i got ji6 the day i got my phone so putting the gallery issue in the context you did ("since ji6 update") didnt mean anything to me, i dont anything about this phone pre-ji6 update. All I know is that my gallery app sucks, your thread was a bit technical for me to be able to apply to my particular issue
Anyway, now my gallery freezes every single time i initially try to open it, i have had to pull the battery 6 times in a row, it works after the pull. This has been my favorite android phone (of 4) but now i just want to set it on fire and run over it with my car. I guess Samsung and Android arent interested in making their $600 products work, does anybody know how i can fix my phone so that it does what it is supposed to? Also im not rooted which i assume probably makes it impossible for me to fix? thanks for any help.
DMaverick50 said:
Wow i am so sick of reading some loser tell somebody to "search next time". You'll be so very relieved to know that I actually did search, and all i found out is that you dont have any friends.
Click to expand...
Click to collapse
lol
also bump

[SOLVED][Q] Sorry, the player does not support this type of audio file.

Ever since I installed Bionix v1.3.1 my phone randomly stops being able to play music. It happens every 2 hours or so. I've tried different music players and they all have the error above. The only thing that fixes it is a reboot. This works but takes so long, and I usually go to play music in the car and all of a sudden its broken again.
And its all my music not just certain files. System sounds still work tho, so its something with the internal storage because I don't even use the external sd. I've been trying to find an app or something that can remount the internal storage and not the Ext. SD.
Yes, i've also tried different roms, like Loki, Trigger and others. The other day I ODIN'ed back to JFD and rooted and started all over but the problem persists. I've noticed some other people asking questions about this but nobody has a definite answer besides reboot. We shouldn't have to reboot to listen to music every so often. Some people said unplugging your usb cord without unmounting can cause that, but I've tested it both ways and still the issue comes up. Anybody with some know how or some devs willing to input? Thanks. Running the latest Trigger at the moment if that matters.
Bumpitty Bump
Never experienced any of this. What music players are you using and what format is your music in?
Yeah this used to happen to me until on day it just stopped working and now it plays one song and freezes.
Sent from my SGH-T959 using XDA App
Sdobron said:
Never experienced any of this. What music players are you using and what format is your music in?
Click to expand...
Click to collapse
They're all mp3's and I used the stock player, the MIUI player, mixzing, mort player and poweramp too.
Have you tried changing back to stock rom? Or maybe trying other formats? Cuz I have no clue... =P Sorry
Delete the twitter app. Mine was doing the samething, now its fixed after deleting the twitter app
Twitter doesn't cause the problem. I've had it installed for months.
I'm having the same issue, but I'm on the stock 2.2 and rooted. There's been other lingering issues as well, like wifi not reliably connecting, the system thinking it's in debug mode with just a car charger attached, and other things that are irritating, but nothing major like that.
I've found something else interesting about this.
The YouTube player also fails to load any videos when this happens - I get the "there was an error while playing - touch to retry" message.
The music player will also still play .wav files just fine - which may explain why the system sounds still work.
I'm guessing that the youtube app and MP3s share a codec somehow, and something is failing to work properly. Beyond that, I know little else.
Yes, I noticed youtube too..I found a pretty quick work around. Download Hot Reboot from the market. You just push the hot reboot button on the widget and restarts the whole system without rebooting the actual phone. Once you push it, it shows you the android boot screen for a couple seconds and then back to your home screen and the sounds work again. So weird. I can't wait until we have a good 2.3 version working, because out of all the gingerbread roms I tested the issue was non existent. Good luck Everyone.
Trust me on this.. you can check my other posts on this same issue... I started getting this same error out of nowhere and it happened all the time... someone said delete the official twitter app. I did and it has not happened since.
I have been using plume.
And I don't care about these people who say twitter is not the cause. When there is an issue and changing or removing one thing solves that issue... then that one thing was the problem.
That was DEFINITELY the problem..Uninstalled twitter yesterday when you posted that and I haven't had the issue since. You sir are awesome. By the way, how did you find out twitter was the cause?
Confirmed fixed by uninstalling the Twitter App
That definitely fixed it for me. All my music started playing fine right after the uninstall finished.
thanks!
I'm reporting the bug.
Greg
lupascu.marius said:
That was DEFINITELY the problem..Uninstalled twitter yesterday when you posted that and I haven't had the issue since. You sir are awesome. By the way, how did you find out twitter was the cause?
Click to expand...
Click to collapse
I realized that the music errors were almost insync with when i would check my twitter.... or at least I just felt it was, ha. then searching through the interwebs someone else said they were having problems and they thought it was related to twitter so i said screw it and deleted my twitter app and the problem went away.
your welcome
Awesome!
ipeench said:
I realized that the music errors were almost insync with when i would check my twitter.... or at least I just felt it was, ha. then searching through the interwebs someone else said they were having problems and they thought it was related to twitter so i said screw it and deleted my twitter app and the problem went away.
your welcome
Click to expand...
Click to collapse
Wow thats a whodathunka for sure!
Sure works tho, I was begining to think the 2.2 update jacked the phone...
+10
I have the same problem.
I've uninstalled twitter but the problem still exists. So I guess twitter was not the main or only cause.
Are the files you're tyring to play acc or mp3?
ipeench said:
I realized that the music errors were almost insync with when i would check my twitter.... or at least I just felt it was, ha. then searching through the interwebs someone else said they were having problems and they thought it was related to twitter so i said screw it and deleted my twitter app and the problem went away.
your welcome
Click to expand...
Click to collapse
I'm having the same issue with the of mp3 files that I know work but my music player saying "unsupported file".
And yes a reboot does get me where I can play the media file. Also this issue not only stops local mp3's from playing but also youtube wont play a clip, short video clips wont play thru the browser option, I can have ever choose "internet" and the file downloads to my phone (feels almost like I'm back on winmobile 6.5).
I do have the Offical Twitter installed on my Cappy, but as of this posting, I;ve unsinstalled Twitter and when with another app. I will post back tommorow is my phone does the same thing again now that Twitter is removed.
Much Thanks....
{Edit}...I must say that my phone actually feels more responsive since removing Offical Twitter for Plume but Plumes Widget is not that great all the app looks nice, its been 4 hrs and music still plays from default music player.
I was skeptical about this solution, but I tried deleting the Twitter app anyhow. It completely solved the problem. Bravo to whomever figured this one out.

Issues with notification sounds going mute...

So I have a Droid X2, now un-rooted and back on stock 2.3.4 and this is an issue I have had since I had the phone and have never found a fix. I have asked this multiple times on the Verizon forum for the DX and never get an answer...
SO every day I seem to have issues with my notifications going mute, sometimes, but not always, my ringer even goes mute. Usually once a day I have to reboot my phone because it is the only way I can fix it. I thought at first it had to do with my blutooth, but since SBFing and going back to stock I have not re-added my blutooth and it still happens. I took it into the store and he suggested that it is an app causing a conflict and I should uninstall 10 or so apps at a time to try and narrow it down... but I just went ahead and did a factory restore to see if it would help... but it happened again today...
Now, the notifications I use are ones I put on the phone. I have tried putting them on the SD and the internal and it seems to happen with both. I have also put them directly on and also tried ringdroid but it still does the same thing. The sound and notification levels will be all the way up, and when you go into the settings and try to pick a notification sound or ringtone, even the stock ones, you wont hear anything (and you would usually hear a preview of the sound)... The only way I can get the sounds to work is to reboot the phone and when it comes back, it will be fine... for a while. Sometimes have to reboot multiple times a day, but almost always at least once a day to get them back up...
Since you all seem smarter than the Verizon folks and have been a huge help to me thus far, I thought I would ask here and see if anyone else has ran into this and has a fix or if there are any known apps that would cause this. I have done searches but found nothing...
Is your music player ok?
Sent from my MB870 using XDA App
king..kranium said:
Is your music player ok?
Sent from my MB870 using XDA App
Click to expand...
Click to collapse
You know, I have never thought to check. I will next time it happens. I rebooted the last one earlier and its been fine, but I am positive it'll happen again here later...
king..kranium said:
Is your music player ok?
Sent from my MB870 using XDA App
Click to expand...
Click to collapse
Okay... happening again. Nope. Music won't play. Says something about not being able to play that type of file. Just regular music that plays any other time. If I reboot the phone I'm sure it'll work. Any ideas?
I have the same issue of notification sounds going mute randomly. I'm using galaxy tab P1000, android 2.3.3
sometimes music player stops playing songs randomly too!
DroidTalk said:
I have the same issue of notification sounds going mute randomly. I'm using galaxy tab P1000, android 2.3.3
sometimes music player stops playing songs randomly too!
Click to expand...
Click to collapse
I hate to say it, but finally good to hear someone else is having the same issue. Ive not found anything on it and cant seem to get helpfrom anywhere to fix it! Hopefully one of the smart people here will be able to help!
Happened to me again. This time right after i updated google plus app.i had to restart to get it back.
kalojado said:
Okay... happening again. Nope. Music won't play. Says something about not being able to play that type of file. Just regular music that plays any other time. If I reboot the phone I'm sure it'll work. Any ideas?
Click to expand...
Click to collapse
What rom are you on?
Sent from my MB870 using XDA App
DroidTalk said:
Happened to me again. This time right after i updated google plus app.i had to restart to get it back.
Click to expand...
Click to collapse
Hrmmm, I don't have g+ installed, so I know that isn't it for me... but same thing, I reboot and it comes back...
king..kranium said:
What rom are you on?
Click to expand...
Click to collapse
No rom. I was rooted but un-rooted and went back to stock gingerbread...
I upgraded to android 2.3.6 overcome 4.1.0 (its a custum rom for galaxy tab). Lets see if it resolves the issue. I'll report back if the problem happened again.
DroidTalk said:
I upgraded to android 2.3.6 overcome 4.1.0 (its a custum rom for galaxy tab). Lets see if it resolves the issue. I'll report back if the problem happened again.
Click to expand...
Click to collapse
Awesome... thank you!
I've had a similar issue but not exactly the same. I normally keep my phone on silent mode but sometimes during the day it will automatically go off silent mode. Seems to happen most often when the battery level is below half. I just learned to live with it. My alarm would deactivate by itself in Froyo, so at least this isn't going to cause me to be late for work like that.
Problem is solved here after last week's upgrade. I'd suggest flashing a new build if possible. I guess for some unknow reason, parts of the OS gets corrupted or maybe its a bug in device drivers for our android phones thats been addressed in later builds.
kalojado said:
So I have a Droid X2, now un-rooted and back on stock 2.3.4 and this is an issue I have had since I had the phone and have never found a fix. I have asked this multiple times on the Verizon forum for the DX and never get an answer...
SO every day I seem to have issues with my notifications going mute, sometimes, but not always, my ringer even goes mute. Usually once a day I have to reboot my phone because it is the only way I can fix it. I thought at first it had to do with my blutooth, but since SBFing and going back to stock I have not re-added my blutooth and it still happens. I took it into the store and he suggested that it is an app causing a conflict and I should uninstall 10 or so apps at a time to try and narrow it down... but I just went ahead and did a factory restore to see if it would help... but it happened again today...
Now, the notifications I use are ones I put on the phone. I have tried putting them on the SD and the internal and it seems to happen with both. I have also put them directly on and also tried ringdroid but it still does the same thing. The sound and notification levels will be all the way up, and when you go into the settings and try to pick a notification sound or ringtone, even the stock ones, you wont hear anything (and you would usually hear a preview of the sound)... The only way I can get the sounds to work is to reboot the phone and when it comes back, it will be fine... for a while. Sometimes have to reboot multiple times a day, but almost always at least once a day to get them back up...
Since you all seem smarter than the Verizon folks and have been a huge help to me thus far, I thought I would ask here and see if anyone else has ran into this and has a fix or if there are any known apps that would cause this. I have done searches but found nothing...
Click to expand...
Click to collapse
I'm certainly no dev, just an avid user who likes learning and tweaking to get the most from his phone. I recall having similar problems with FROYO stock or rooted which as I remember went away when GINGERBREAD came out. I've been running DZK's CM7 beta as my daily driver since it was released with virtually no problems and unlike most other ROM's does not need multiple tweaks and scripts to scream with the exception of a wifi and/or dialer glitch that looks like Moonshadow has recently fixed. Sooooo unless HDMI is a deal breaker I'd suggest you flash CM7 and see if that takes care of your problems just remember to abide by the cautions regarding use of TBU to restore apps. And lastly as a rule of thumb I reboot my phone every morning once I get to 100% charge...force of habit I guess.
Good luck
Sent from my MB870 using Tapatalk
Thanks everyone... I havent been on because it strangely hasn't been happening. Not sure what changed. Did not uninstall any apps, and have not had any updates (as far as I know... well besides app updates) and for some reason it hasnt been happening lately. Again, no idea what changed. Still unrooted on stock 2.3.4 gingerbread and phone seems fine now. Been happening for months and when I finally come here to get help, the problem seemed to have went away. I will keep you all updated if this changes. Hopefully if it is happening to anyone else, it has also been fixed... Thanks again for all your help. Really appreciate you guys helping out this noob
what i did
i have an mb870 too with no service running google voice and groove ip . my issue with notifications
was with my kids hitting all the button selections she could. in the process my message notifications
got defaulted to the wrong messaging app. i was still getting messages but no tones or vibrations.
so i just went to all the messaging apps i have and made sure to select the right one for the default
hope this helps

Video playback issue

Hey everyone!
I have already posted this issue in my device specific forum (which is the S6), but for a lack of views and replies, I am trying it in the general section too.
So! I am having an issue with my S6 that involves video playback in both youtube and whatsapp, and possibly other apps that I am not yet aware of.
In the youtube app, my phone will play audio, but i only get to see a black screen.
Sometimes, this even changes to showing a picture of the first frame with no sound (or anything happening) at all.
In whatsapp I can click on a video and it opens a player, but it doesn't play anything.
Instead, like sometimes in the youtube app, all I get is a picture of the first frame with nothing happening.
However! youtube works fine in the browser (both chrome and firefox, no issues), and i can watch my whatsapp video's from the gallery as normal too. (but it is still a BIG problem!!!!)
Also! Sometimes when I restart my phone, everything will work fine for a little while (usually for 5 minutes or so) but after a while, it will just break again and goes back to the problem described above.
Lastly! I know on other (samsung) roms that contain an app and framework file called minimode, removing the 2 will cause this exact issue, but these do not seem to be present on my phone. Simply injecting them from other roms won't magically solve it either. (Although I haven't actually found specific nougat versions of these files yet...)
I am experiencing this on different versions of the Stock S6 Nougat AND Marshmallow firmwares, even after full data wipes (including wiping the internal storage).
I have not tried flashing back to Lollipop, but I don't really wanna go down from nougat anyway, so it shouldn't be relevant.
As it does work some times, I find it hard to believe this is a hardware issue...
But I am completely clueless as to what I can do to fix it.
Any help, advice or insight in this issue is much appreciated
Please help me :crying:
Carpe-Dimi said:
Hey everyone!
I have already posted this issue in my device specific forum (which is the S6), but for a lack of views and replies, I am trying it in the general section too.
So! I am having an issue with my S6 that involves video playback in both youtube and whatsapp, and possibly other apps that I am not yet aware of.
In the youtube app, my phone will play audio, but i only get to see a black screen.
Sometimes, this even changes to showing a picture of the first frame with no sound (or anything happening) at all.
In whatsapp I can click on a video and it opens a player, but it doesn't play anything.
Instead, like sometimes in the youtube app, all I get is a picture of the first frame with nothing happening.
However! youtube works fine in the browser (both chrome and firefox, no issues), and i can watch my whatsapp video's from the gallery as normal too. (but it is still a BIG problem!!!!)
Also! Sometimes when I restart my phone, everything will work fine for a little while (usually for 5 minutes or so) but after a while, it will just break again and goes back to the problem described above.
Lastly! I know on other (samsung) roms that contain an app and framework file called minimode, removing the 2 will cause this exact issue, but these do not seem to be present on my phone. Simply injecting them from other roms won't magically solve it either. (Although I haven't actually found specific nougat versions of these files yet...)
I am experiencing this on different versions of the Stock S6 Nougat AND Marshmallow firmwares, even after full data wipes (including wiping the internal storage).
I have not tried flashing back to Lollipop, but I don't really wanna go down from nougat anyway, so it shouldn't be relevant.
As it does work some times, I find it hard to believe this is a hardware issue...
But I am completely clueless as to what I can do to fix it.
Any help, advice or insight in this issue is much appreciated
Please help me :crying:
Click to expand...
Click to collapse
Did you try updating the app used for playing video?
Augustoandro said:
Did you try updating the app used for playing video?
Click to expand...
Click to collapse
Yeah, all apps are up to date.
Thanks for the input tho

Anyone having Instagram force closing?

When using the front facing camera for video, the app will record while pressing the button and as soon as I let go, it force closes. Once I re-open the app and go to the next page to play the video, it's upside down.
I have gone to extreme measures and completely wiped the phone and re-installed Instagram and it does the same thing. It doesn't seem to be a conflicting app issue at this point so I'm wondering if anyone else has this issue? Thanks.
I had every app the used the camera (Amazon, facebook, snapchat, instagram, camera, etc) force close on my. I replaced my phone through T-Mobile after they thought it was defective since performing a factory reset did not do anything to correct the issue
mpapple10 said:
I had every app the used the camera (Amazon, facebook, snapchat, instagram, camera, etc) force close on my. I replaced my phone through T-Mobile after they thought it was defective since performing a factory reset did not do anything to correct the issue
Click to expand...
Click to collapse
Did you get the new one? How's it working? Mine is T-Mo too. Out of curiosity, was yours a pre-order and what color was it? Want to see if there's any trend.
Mine was a black preorder. The new one comes today. I'm hoping it just works. I've read a few reports here and Reddit about camera issues so hopefully its isolated to only a few units. Seems like most of the people on here like the phone and its working for them.
I'm in the process of downloading the stock firmware and reflashing to see if that works. I'll update when complete.
I tried to Odin with the firmware I found out there and the latest version of Odin. I got to the the part where Odin said passed, then phone went to update and aborted. So I did another factory reset and now it seems fine. Slowly installing apps to eliminate conflicts...let's see what happens.
My new one was just delivered. I was going to try to smart switch again tonight. If that does not work I might skip this upgrade.
With the replacement (new) S9+ i received yesterday I have not had this issue yet. I've only been using the phone for about 12 hours so far.
After the factory reset from the update menu (power button+volume up+Bixby) instead of the one in the pull down tools menu, I'm all good.
Now I can go back to making annoying Instagram posts. ?

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