Anyone having Instagram force closing? - Samsung Galaxy S9+ Questions & Answers

When using the front facing camera for video, the app will record while pressing the button and as soon as I let go, it force closes. Once I re-open the app and go to the next page to play the video, it's upside down.
I have gone to extreme measures and completely wiped the phone and re-installed Instagram and it does the same thing. It doesn't seem to be a conflicting app issue at this point so I'm wondering if anyone else has this issue? Thanks.

I had every app the used the camera (Amazon, facebook, snapchat, instagram, camera, etc) force close on my. I replaced my phone through T-Mobile after they thought it was defective since performing a factory reset did not do anything to correct the issue

mpapple10 said:
I had every app the used the camera (Amazon, facebook, snapchat, instagram, camera, etc) force close on my. I replaced my phone through T-Mobile after they thought it was defective since performing a factory reset did not do anything to correct the issue
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Did you get the new one? How's it working? Mine is T-Mo too. Out of curiosity, was yours a pre-order and what color was it? Want to see if there's any trend.

Mine was a black preorder. The new one comes today. I'm hoping it just works. I've read a few reports here and Reddit about camera issues so hopefully its isolated to only a few units. Seems like most of the people on here like the phone and its working for them.

I'm in the process of downloading the stock firmware and reflashing to see if that works. I'll update when complete.

I tried to Odin with the firmware I found out there and the latest version of Odin. I got to the the part where Odin said passed, then phone went to update and aborted. So I did another factory reset and now it seems fine. Slowly installing apps to eliminate conflicts...let's see what happens.

My new one was just delivered. I was going to try to smart switch again tonight. If that does not work I might skip this upgrade.

With the replacement (new) S9+ i received yesterday I have not had this issue yet. I've only been using the phone for about 12 hours so far.

After the factory reset from the update menu (power button+volume up+Bixby) instead of the one in the pull down tools menu, I'm all good.
Now I can go back to making annoying Instagram posts. ?

Related

Google apps and stock browser issues after ota update.

Just curious how many people are having issues with stock Google apps and the stock browser after the ota update. The Gmail and maps will get stuck on a white screen as does the stock browser and the play store will just lock up on whatever screen it was currently on. Google wallet will freeze during the unlocking your device notice. These are the only ones I have found so far but I had none of these issues before the ota update. A phone restart will fix it for a period of time but I'm currently having to restart my phone 2 times a day to get the apps to work properly again.
Sent from my EVO using Tapatalk 2
I also forgot to add that during the restart after the screen turns off you can will change the ring volume up and down and hear it change for 2-3 seconds before the phone actually does restart. I noticed this when I had my Bluetooth headset still connected and it was not telling me it was disconnected for at least 4-5 seconds after the screen turned off unlike before the update when it was no more than a second.
Sent from my EVO using Tapatalk 2
juanm269 said:
Just curious how many people are having issues with stock Google apps and the stock browser after the ota update. The Gmail and maps will get stuck on a white screen as does the stock browser and the play store will just lock up on whatever screen it was currently on. Google wallet will freeze during the unlocking your device notice. These are the only ones I have found so far but I had none of these issues before the ota update. A phone restart will fix it for a period of time but I'm currently having to restart my phone 2 times a day to get the apps to work properly again.
Sent from my EVO using Tapatalk 2
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Mine does this as well, the only "fix" I have found for it is rebooting the phone. Then it works for a few days until it randomly decides to freeze again.
I was having the same problems where the browser will be a white screen and not work. I went twrp and wipe cache/dalvik cache and haven't had a problem since
Sent from my EVO using Tapatalk 2
Same problem here
Sent from my EVO using xda premium
I have been having the same problem also been having random reboots at times
I'm rooted and flashed the latest firmware, is there any way it can be undone
Sent from my EVO using xda premium
After the update! The stock browser doesn't highlight the the URL address when tapped like before...Instead we have to manually delete the URL to search something else or press the little X after tapping on the URL.
Wtf!? Yeah count me in too. I just did a restart and it didn't fix problem. Gwallet still in notification bar saying initializing.
Sent from my EVO LTE
Also been having the same problem since updating, most noticable with the browser just being a white screen. Tried wiping cache & dalvik cache again, doesn't seem to help. Stock ROM with S-OFF. Surprised I haven't seen more mentions of this problem, but perhaps it's not widespread?
Well as I've learned over my time at xda updates are always catch 22's. That's why I choose to wait and read users feedback on how the latest ota is functioning. However none if this is revelant to your issues just figured I'd post it for future reference. Also have you guys tried a full wipe of your current rom? After you make a backup of your data of course to see if that will help ??
#Root-Hack_Mod*Always\=LTE
Yeah...I was having the same problem after the ota, but after a couple of reboots things started to work right.
Im having this too, is getting very annoying. Sometimes i just want to use the phone quickly for something and have to re-start the phone... I feel like breaking it against the floor.
Sent from my EVO using xda app-developers app
I too am having the same issue. Play and browser all fail to respond. Wiped cache etc. Still repeats each time.
Sent from my EVO using xda app-developers app
I wound up here after searching for this error, which just started with me yesterday with the browser (stock). It just displays a white screen when I try to use it.
I've had the latest update (flashed with 1.22.651.3 odexed ROM from xHausx and firmware from Captain Throwback) about a week now and this just started happening yesterday.
Yesterday I somehow got it to work again by clearing the Internet cache and then I performed a search from the Google search bar and all was well. I was thinking at the time that it was stuck on a particular page and that this got around it. But that fix isn't working for me today, so I'm going to try to clear dalvik/cache from twrp as recommended here and see where that gets me.
It's good to know I'm not the only one though... I wonder if there's anything else more specific we all have in common since we seem to be a fairly small subset. Maybe we all flashed the Odexed update for example?
EDITED TO ADD: Appears to affect Gmail too. And possibly several other Google apps as mentioned here and in other threads. Since there was a Gmail update I did yesterday, I'm going to try to uninstall that as mentioned in this other thread I found http://forum.xda-developers.com/showthread.php?t=1810829
CheriePie said:
I wound up here after searching for this error, which just started with me yesterday with the browser (stock). It just displays a white screen when I try to use it.
I've had the latest update (flashed with 1.22.651.3 odexed ROM from xHausx and firmware from Captain Throwback) about a week now and this just started happening yesterday.
Yesterday I somehow got it to work again by clearing the Internet cache and then I performed a search from the Google search bar and all was well. I was thinking at the time that it was stuck on a particular page and that this got around it. But that fix isn't working for me today, so I'm going to try to clear dalvik/cache from twrp as recommended here and see where that gets me.
It's good to know I'm not the only one though... I wonder if there's anything else more specific we all have in common since we seem to be a fairly small subset. Maybe we all flashed the Odexed update for example?
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Install chrome. Problem solved.
njfoses said:
Install chrome. Problem solved.
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NOT helpful at all since it affects not only the stock browser but other Google apps as well.
Refer back to my original post which I updated with additional information.
I've found if I reboot and never use the stock browser I don't have the white screen problem. I set maxthon as the default and act like the stock browser doesn't exist.
Sent from my EVO using Tapatalk 2
I reverted back to the previous version of Gmail yesterday hoping that would fix the problem but it still happened. This morning when I clicked an email notification from my status bar, Gmail did the white screen thing and needed to be shut down manually. Just to verify that this and the browser incident were related, I tried to launch the stock browser and it too was white screen.
So those of you suggesting to install an alternate browser to get around this issue need to understand that this is a lot more widespread than the browser alone. For me, both my Gmail and Google Offers were white screens this morning upon trying to launch them so it definitely appears to affect all Google apps.
Yeah this happens to me as well. Its really bad now. Nothing fixes. It does it on all the roms with newer OTA for me. Only two roms will work for me without this problem. I have tried everything. Wiped everything, Reflashed, Checked my sd card, factory reset, you name it. It even does it on restored roms that didn't have the problem before. I don't know what to do....
A developer told me to try and manual flash boot.img through fastboot but I'm not even sure how to do that. Need to read up on it.
I have had the issue to wear when I am trying to open the browser app, it will actually freeze the entire phone until I hit the home button repeatedly in play store will not load anything until I fully restart the phone I've tried fixing for missions do a nandroid restore nothing seems to work
Sent from my EVO using xda app-developers app

[Q] Camera, playing music, etc

Hello.
I've had my Motorola [Electrify] for about a year now, and a few months after getting it, started having problems with the camera, playing music, and not receiving notification sounds. For the camera, I it would look as though it was starting, and then go back to the home screen with a flash saying "Camera cannot initialize." (or something to that effect.) When I would try to play music, it would stop and say "Sorry, the play does not support this type of audio format." It was MP3. And I would sometimes not receive notification sounds. I have been researching and battling this issue for months when suddenly yesterday, I read that for people whose camera wouldnt work, they went into the main settings and clear data for the camera, and the gallery. It worked. Camera worked and so did playing mp3s. Well, today it started not working again. This time I only cleared data for the gallery, and again everything worked like it should. I did root the phone several months ago, using Photon Torpedo. First, I wonder if using that method, if I may have messed something up. Anyone hear of this sort of thing? But then again, I am sure I had problems with this before I rooted. Second, I wonder if anyone knows a specific correlation between malfunctions and the gallery app. Third, would freezing the gallery app with Titanium Backup cripple functionality of the phone/media, and would it work to keep these malfunctions from happening?
Sorry for being long winded, but hoping I'm on to something here.
Thank you.
I posted that a few days ago, but in a different forum, (wrong phone forum) but now today I find out that clearing data in gallery was only a temporary fix, as today it did not work. This is the second or third time I thought I found a connection, but was wrong. Does anyone else have this problem and come up with an actual fix? For the life of me, I cannot figure out what the root cause of this problem is. Thank you.
I haven't heard of it. Have you tried a factory reset?
Sent from my Amazon Kindle Fire using xda premium
Wifes photon doing exactly same thing. what apps you have installed. maybe we can narrow it down. I did a factory reset, flashed a different rom, then installed all her apps back on. worked correctly for 3 days then no notification sounds, camera wont open and can t veiw videos on facebook or youtube. reboot the phone and all is well for a few days then the problem comes back.

Camera corrupt after update

guys , does anyone know how to fix the camera issue after lumia cyan update? i updated to 8.1 then suddenly my camera (any camera app) is no longer opening, when i tapp on camera app it tries to open but suddenly back to tile screen. i searched for this issue on google and didn't find anything helpful. please if anybody knows a way to fix that reply me. thank you!
1.Try to reset your device to factory settings
2. Rewrite the full system image.
after update you must wait because system reinstall all apps and many of them not available in first few minutes (or hour) depend how long need to reinstall all apps...
if this not case, simply make hard reset to factory default (dont forget backup pictures, music, documents, etc) or flash ROM with Nokia Software Recovery Tool
tried reset, hard reset, re-flash
i tried all things that you have mentioned in your replies. hard reset, soft reset. reflash and waiting. but all things seems doens't work. before update it perfectly worked. but i don't know what has happened now. do you have any idea?
I am experiencing the same thing
And now coming on to Christmas time and Carnival here in SK, more pictures are expected to be taken. And that' sone reason why I got the phone in the first place I realise it takes some awesome photos.
Now it's just a joke. The camera app doesn't work and there seems to be no solution at fixing it. even for a a few days.
Cause hard and soft resets only work for a few minutes.
Total joke Nokia and or Windows be by having an update that totally bugs one of the main features of the phone.
I've realise even apps like FB etc reacts slow to open as well. but at least they open. the camera apps if it opens takes like 30 seconds, then if you switch off it and go back to it have to wait again or it might just send you back to the homescreen.

Tab S3 crashing apps constantly

Hi all, I have purchased a used Tab S3 with the keyboard cover from a local eBay place here in Brazil and it arrived yesterday, the tablet is in very good cosmetic condition and don´t even seem to be used at all.
First thing I did was a full factory restore from the options menu, first boot, when requested to log in my google account, the software crashed a couple of times but ended up working, so followed with all app updates and new installs for what I use regularly on my S9 plus, then I started to use it, every single app seems to lag and then crash, even the options menu crashes almost every single time, same thing with youtube, gmail and other native android apps.
I dicided then, to do a hard reset from the bootloader and well, same results, it crashed in the WiFi selection screen and haven´t got any more stable.
I am using stock rom on android oreo.
Has any one had similar problems?
Here is a link of how it is behaving
https://youtu.be/cU5R8wjiAJ8 (it may be still uploading)
Instagram and Penup are very senstive, once I start browsing stories or start coloring the apps crash and closes itself... tried another factory reset and a cache wipe and still, no luck...
CarlosGA said:
Instagram and Penup are very senstive, once I start browsing stories or start coloring the apps crash and closes itself... tried another factory reset and a cache wipe and still, no luck...
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Flash the stock firmware with Odin. That will probably solve the problem.
jd1639 said:
Flash the stock firmware with Odin. That will probably solve the problem.
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I actually asked for a refund, I still have it with me, but not sure it was worth ta hassle, they haven´t asked for me to send it back, so if I keep it I will try to reflash the stock FW, but I might end up going straight to the tab S4 or an iPad.

10.2.2.0 (PDTMIXM) very slow and sluggish?

I had the notification for this update for a few weeks before I installed it, thinking that bugs will be flushed out by then, how wrong was I!
After installing it, the phone no longer feels as snappy, but the major problem is the camera. It takes so long to take and save a picture! I had seen that someone else having the same problem online saying it is due to saving to SD card. However, it was never a problem before this update! So what had changed? This is a problem with the stock camera app and open camera. I can keep hitting the shutter button and nothing happens. If I force close the app, the picture will not be saved, indicating that it is taking a very long time saving.
Also, everything else seems to be slower. I use F-Stop with MX Player for my videos and they open noticeably slower and drops frame. Chrome is also showing signs of slowness, with Amazon page taking longer to respond to slides after loading.
No, I did not factory reset my phone after updating as I see that as the nuclear option and want to avoid that. Is factory resetting the only way to get it working smoothly again?
mine is running without any problems, or bugs, lags... try to do factory reset
Mine is also working perfectly well, and the camera works like a charm, no delays at all.... perhaps it's because I do not have an SD card inserted, so no doubt of where to store the image....
dude make sure you do factory reset after OTA update... that's like the basic common sense since few year back.
madorax said:
dude make sure you do factory reset after OTA update... that's like the basic common sense since few year back.
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Most OTA updates are designed to update your device while keeping your data intact and avoiding the need to reinstall and re-setup all your apps. A factory reset is normally done only if (a) the update specifically requires it, usually when there is a huge change in the ROM or (b) some problems occur after update because of the user's particular setup.
The PDTMIXM OTA works fine for me - as least I haven't found any problems or sluggishness so far. I haven't factory reset after the update. Like others, I don't have a micro SD card in my phone as I have two SIMs in it. Perhaps this is why I don't see the sluggishness encountered by some.
10.3.1 OTA just went online
damador said:
10.3.1 OTA just went online
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Strange! The update 10.3.1 available notification started to appear on my phone two days ago, but when I go into settings it now says no update available and the original notification has disappeared. Have they withdrawn this update so quickly or is it just my phone?
alvinlwh said:
I had the notification for this update for a few weeks before I installed it, thinking that bugs will be flushed out by then, how wrong was I!
After installing it, the phone no longer feels as snappy, but the major problem is the camera. It takes so long to take and save a picture! I had seen that someone else having the same problem online saying it is due to saving to SD card. However, it was never a problem before this update! So what had changed? This is a problem with the stock camera app and open camera. I can keep hitting the shutter button and nothing happens. If I force close the app, the picture will not be saved, indicating that it is taking a very long time saving.
Also, everything else seems to be slower. I use F-Stop with MX Player for my videos and they open noticeably slower and drops frame. Chrome is also showing signs of slowness, with Amazon page taking longer to respond to slides after loading.
No, I did not factory reset my phone after updating as I see that as the nuclear option and want to avoid that. Is factory resetting the only way to get it working smoothly again?
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I'm not sure if you're referring to my post I made about the video lag when media is saved on the SD card.. But i just got the 10.3.1 update today and the problem is now solved.

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