Tab S3 crashing apps constantly - Samsung Galaxy Tab S3 Questions & Answers

Hi all, I have purchased a used Tab S3 with the keyboard cover from a local eBay place here in Brazil and it arrived yesterday, the tablet is in very good cosmetic condition and don´t even seem to be used at all.
First thing I did was a full factory restore from the options menu, first boot, when requested to log in my google account, the software crashed a couple of times but ended up working, so followed with all app updates and new installs for what I use regularly on my S9 plus, then I started to use it, every single app seems to lag and then crash, even the options menu crashes almost every single time, same thing with youtube, gmail and other native android apps.
I dicided then, to do a hard reset from the bootloader and well, same results, it crashed in the WiFi selection screen and haven´t got any more stable.
I am using stock rom on android oreo.
Has any one had similar problems?
Here is a link of how it is behaving
https://youtu.be/cU5R8wjiAJ8 (it may be still uploading)

Instagram and Penup are very senstive, once I start browsing stories or start coloring the apps crash and closes itself... tried another factory reset and a cache wipe and still, no luck...

CarlosGA said:
Instagram and Penup are very senstive, once I start browsing stories or start coloring the apps crash and closes itself... tried another factory reset and a cache wipe and still, no luck...
Click to expand...
Click to collapse
Flash the stock firmware with Odin. That will probably solve the problem.

jd1639 said:
Flash the stock firmware with Odin. That will probably solve the problem.
Click to expand...
Click to collapse
I actually asked for a refund, I still have it with me, but not sure it was worth ta hassle, they haven´t asked for me to send it back, so if I keep it I will try to reflash the stock FW, but I might end up going straight to the tab S4 or an iPad.

Related

Google apps and stock browser issues after ota update.

Just curious how many people are having issues with stock Google apps and the stock browser after the ota update. The Gmail and maps will get stuck on a white screen as does the stock browser and the play store will just lock up on whatever screen it was currently on. Google wallet will freeze during the unlocking your device notice. These are the only ones I have found so far but I had none of these issues before the ota update. A phone restart will fix it for a period of time but I'm currently having to restart my phone 2 times a day to get the apps to work properly again.
Sent from my EVO using Tapatalk 2
I also forgot to add that during the restart after the screen turns off you can will change the ring volume up and down and hear it change for 2-3 seconds before the phone actually does restart. I noticed this when I had my Bluetooth headset still connected and it was not telling me it was disconnected for at least 4-5 seconds after the screen turned off unlike before the update when it was no more than a second.
Sent from my EVO using Tapatalk 2
juanm269 said:
Just curious how many people are having issues with stock Google apps and the stock browser after the ota update. The Gmail and maps will get stuck on a white screen as does the stock browser and the play store will just lock up on whatever screen it was currently on. Google wallet will freeze during the unlocking your device notice. These are the only ones I have found so far but I had none of these issues before the ota update. A phone restart will fix it for a period of time but I'm currently having to restart my phone 2 times a day to get the apps to work properly again.
Sent from my EVO using Tapatalk 2
Click to expand...
Click to collapse
Mine does this as well, the only "fix" I have found for it is rebooting the phone. Then it works for a few days until it randomly decides to freeze again.
I was having the same problems where the browser will be a white screen and not work. I went twrp and wipe cache/dalvik cache and haven't had a problem since
Sent from my EVO using Tapatalk 2
Same problem here
Sent from my EVO using xda premium
I have been having the same problem also been having random reboots at times
I'm rooted and flashed the latest firmware, is there any way it can be undone
Sent from my EVO using xda premium
After the update! The stock browser doesn't highlight the the URL address when tapped like before...Instead we have to manually delete the URL to search something else or press the little X after tapping on the URL.
Wtf!? Yeah count me in too. I just did a restart and it didn't fix problem. Gwallet still in notification bar saying initializing.
Sent from my EVO LTE
Also been having the same problem since updating, most noticable with the browser just being a white screen. Tried wiping cache & dalvik cache again, doesn't seem to help. Stock ROM with S-OFF. Surprised I haven't seen more mentions of this problem, but perhaps it's not widespread?
Well as I've learned over my time at xda updates are always catch 22's. That's why I choose to wait and read users feedback on how the latest ota is functioning. However none if this is revelant to your issues just figured I'd post it for future reference. Also have you guys tried a full wipe of your current rom? After you make a backup of your data of course to see if that will help ??
#Root-Hack_Mod*Always\=LTE
Yeah...I was having the same problem after the ota, but after a couple of reboots things started to work right.
Im having this too, is getting very annoying. Sometimes i just want to use the phone quickly for something and have to re-start the phone... I feel like breaking it against the floor.
Sent from my EVO using xda app-developers app
I too am having the same issue. Play and browser all fail to respond. Wiped cache etc. Still repeats each time.
Sent from my EVO using xda app-developers app
I wound up here after searching for this error, which just started with me yesterday with the browser (stock). It just displays a white screen when I try to use it.
I've had the latest update (flashed with 1.22.651.3 odexed ROM from xHausx and firmware from Captain Throwback) about a week now and this just started happening yesterday.
Yesterday I somehow got it to work again by clearing the Internet cache and then I performed a search from the Google search bar and all was well. I was thinking at the time that it was stuck on a particular page and that this got around it. But that fix isn't working for me today, so I'm going to try to clear dalvik/cache from twrp as recommended here and see where that gets me.
It's good to know I'm not the only one though... I wonder if there's anything else more specific we all have in common since we seem to be a fairly small subset. Maybe we all flashed the Odexed update for example?
EDITED TO ADD: Appears to affect Gmail too. And possibly several other Google apps as mentioned here and in other threads. Since there was a Gmail update I did yesterday, I'm going to try to uninstall that as mentioned in this other thread I found http://forum.xda-developers.com/showthread.php?t=1810829
CheriePie said:
I wound up here after searching for this error, which just started with me yesterday with the browser (stock). It just displays a white screen when I try to use it.
I've had the latest update (flashed with 1.22.651.3 odexed ROM from xHausx and firmware from Captain Throwback) about a week now and this just started happening yesterday.
Yesterday I somehow got it to work again by clearing the Internet cache and then I performed a search from the Google search bar and all was well. I was thinking at the time that it was stuck on a particular page and that this got around it. But that fix isn't working for me today, so I'm going to try to clear dalvik/cache from twrp as recommended here and see where that gets me.
It's good to know I'm not the only one though... I wonder if there's anything else more specific we all have in common since we seem to be a fairly small subset. Maybe we all flashed the Odexed update for example?
Click to expand...
Click to collapse
Install chrome. Problem solved.
njfoses said:
Install chrome. Problem solved.
Click to expand...
Click to collapse
NOT helpful at all since it affects not only the stock browser but other Google apps as well.
Refer back to my original post which I updated with additional information.
I've found if I reboot and never use the stock browser I don't have the white screen problem. I set maxthon as the default and act like the stock browser doesn't exist.
Sent from my EVO using Tapatalk 2
I reverted back to the previous version of Gmail yesterday hoping that would fix the problem but it still happened. This morning when I clicked an email notification from my status bar, Gmail did the white screen thing and needed to be shut down manually. Just to verify that this and the browser incident were related, I tried to launch the stock browser and it too was white screen.
So those of you suggesting to install an alternate browser to get around this issue need to understand that this is a lot more widespread than the browser alone. For me, both my Gmail and Google Offers were white screens this morning upon trying to launch them so it definitely appears to affect all Google apps.
Yeah this happens to me as well. Its really bad now. Nothing fixes. It does it on all the roms with newer OTA for me. Only two roms will work for me without this problem. I have tried everything. Wiped everything, Reflashed, Checked my sd card, factory reset, you name it. It even does it on restored roms that didn't have the problem before. I don't know what to do....
A developer told me to try and manual flash boot.img through fastboot but I'm not even sure how to do that. Need to read up on it.
I have had the issue to wear when I am trying to open the browser app, it will actually freeze the entire phone until I hit the home button repeatedly in play store will not load anything until I fully restart the phone I've tried fixing for missions do a nandroid restore nothing seems to work
Sent from my EVO using xda app-developers app

Galaxy S3 keeps freezing

suddenly my samsung galaxy s3 keeps freezing and I have to make a hard reset every time. I tried to make factory reset, or wipe factory reset, but the same problem.
what should I do?
are you on SDS-safe firmware?
Dude, instead of creating yet another post with this, you could have searched to quite easily find out your phone is halfway dead and should be sent back to samsung for repair as soon as possible. Make it safe to return if you messed with it (flash original stuff, reset counter, etc, read a bit if you don't know what to do, it's all over these forums) and just take it in.
Don't take this the wrong way but you'd think it's common sense to just return any product (not even phone related) that it's malfunctioning instead of asking what to do to random people in a third party forum
karaks5 said:
suddenly my samsung galaxy s3 keeps freezing and I have to make a hard reset every time. I tried to make factory reset, or wipe factory reset, but the same problem.
what should I do?
Click to expand...
Click to collapse
use the sds safe précautions to prevent freezing
Envoyé depuis mon GT-I9300 avec Tapatalk
And what are the sds safe precautions or where can I find it?
just search in the general section
Device:GT-I9300 32gb
I have the same problem, this seems to be firmware related to me, the phone works in safe mode but this is really crappy now. I don't think there should be a return unless it's the only fix.Will try and flash JB and update the post.
Edit: Is that sds the Sudden death thing. I tried searching but no results come up. I am a new comer to Samsung as their devices sucked for ages and they still seem to do. Please can some one advise us(the op and myself and future people with this problem) on what is the main cause of this issue that a hard reset fixes it. But for my device,it doesn't die it stops functioning.
This is how I get this problem, my phone is rooted, but it runs fine only when there is a app crash the phone locks up and thats it.
what i tried: I tried to back up my data so i could save myself from reinstalling all my app. I hard reseted the phone and the phone functioned again
but after restoring my data the phone locks up again. Now my phone works about 5sec from normal boot but then locks up. It works fine in safe mode. So really where is issue? Is an app is making the whole OS to jam there has to be a simple fix for this.
Please don't say return the device, thats the dumbest thing to ever say. We want to over come the problem not ignore it/get rid of it.
Thanks for your time guys
Try this.
http://forum.xda-developers.com/showpost.php?p=37432509&postcount=63
My S3 started well and then "SUDDEN DEAD" :crying:
Well. I reverted back to 4.1.1 and no more random reboots or freezes. It was definitely ROM issue.
Any one tried new EMA2 rom? If yes, still freezing?
msurg said:
Well. I reverted back to 4.1.1 and no more random reboots or freezes. It was definitely ROM issue.
Any one tried new EMA2 rom? If yes, still freezing?
Click to expand...
Click to collapse
Mine was freezing constantly with MA1 and MA2 until I did what I posted above.
Now already 2 days without freezes.
Sent from my GT-I9300 using Tapatalk 2
Same problems here. Not sure about rooting. If I change the csc code and download the latest, say German update. would that change the rom and fix it ?
Sent from my GT-N7100 using xda premium
markhind said:
Same problems here. Not sure about rooting. If I change the csc code and download the latest, say German update. would that change the rom and fix it ?
Sent from my GT-N7100 using xda premium
Click to expand...
Click to collapse
Probably not. Depends on what causes your problem.
Sent from my GT-I9300 using Tapatalk 2
I was getting similar behaviour too. Phone would freeze after making calls, sending msgs, using facebook, searching on google, basically random points anywhere. Went through uninstalling apps, did a factory reset, and through some trial and error finally pinned down where my problem was at least. It was caused by the latest version of MixZing. Was crashing before frequently, and after uninstalling it I've been using my phone fine all day with no crashes at all. Still potentially early days, but if I don't report back then that solved it for me.
A simple solution
ok guys.. this is something i tried and has been working for me for more than two days now:
the problem seems to be in the download manager included in the new android software so what you simply have to do is to disable this application whenever you're not using it.. you can do so in the settings>> applications manager>> view ALL>> select DOWNLOAD MANAGER and DISABLE..
of course this will stop the play store from functionning and will stop any automatic updates but will prevent the phone sudden death...
All you have to do when you want to download any new apps or update existing ones is to enable the download manager and i suggest before doing that to clear the RAM memory and try to be gentle and patient with the phone...
Just keep working like that till ANDROID finds a solution in the next update and your phone will be fine.. in the end its better than killing the machine with every freeze.
Remember to be patient and work slowly when the download manager is enabled
Reply if it worked for you
simple solution worked for me
hady.j said:
ok guys.. this is something i tried and has been working for me for more than two days now:
the problem seems to be in the download manager included in the new android software so what you simply have to do is to disable this application whenever you're not using it.. you can do so in the settings>> applications manager>> view ALL>> select DOWNLOAD MANAGER and DISABLE..
of course this will stop the play store from functionning and will stop any automatic updates but will prevent the phone sudden death...
All you have to do when you want to download any new apps or update existing ones is to enable the download manager and i suggest before doing that to clear the RAM memory and try to be gentle and patient with the phone...
Just keep working like that till ANDROID finds a solution in the next update and your phone will be fine.. in the end its better than killing the machine with every freeze.
Remember to be patient and work slowly when the download manager is enabled
Reply if it worked for you
Click to expand...
Click to collapse
My first post here. Thanks for this tip. My phone was freezing every 3 minutes and so I did what you suggested after all other suggestions (except rooting - as I was worried I might brick the phone if it froze while rooting) didn't work. Anyway, just a few seconds after I hit "DISABLE", my phone froze! So I thought it's probably not working, but since the reboot, it hasn't crashed. Thanks!:good:
karaks5 said:
suddenly my samsung galaxy s3 keeps freezing and I have to make a hard reset every time. I tried to make factory reset, or wipe factory reset, but the same problem.
what should I do?
Click to expand...
Click to collapse
the same thing is happening to me and i have no clue why its happening it just like 3-4days ago but i have installed only clash of clans and clash royale in my phone. he most interesting thing is that all your phone feature will work but the screen will not for almost 20-30mins then it will recover on its own. all the call features are working well but no response from phone. my conclusion is this phone is totally a mess and i dont even know how i managed t use this device for 4years! it got super laggy after 6-7 months of use. Whatever i went to the service centre and they told that i need to change the motherboard of my s3 costing 130$.

Process com.google.process.gapps has stopped starting today. LTE Version

Not sure what is causing this to my Nexus 9 lte on t-mobile. It has been working great then today this message will just not stop popping up.
I've trying going to the apps area and uninstalling play store update, clearing cache but it's tough to do since when you click ok on this message, it immediately pops right back up.
I've tried wiping dalvik and cache in recovery to no avail.
I have even nandroided back to the stock with root I created immediately after I rooted using the wugfresh program.
It boots fine, then I install the programs I need to install and update the apps. All works fine. However, when I reboot, this message comes back again and pops up immediately again once I hit the ok button.
Please help. I figured once 5.1 came out, I would just wipe and flash the 5.1 but the way this is going is pretty much rendering my tablet useless since the message is always popping up.
Please help. Thank you,
Whiteice
Sent from my LG G3.
I had that problem and ended up doing a clean install of the factory image. Hasn't come back since.
Sent from my Nexus 5 using XDA Free mobile app
Same here. Untouched stock 5.0.1 ROM. WiFi only tablet.
Might be worth mentioning that I got a google app update today before this started happening.
What the **** Google!!!!!!!
Tablet has important work stuff and its unusable now.
Weird. I just had the same thing happen on my MotoX (2013) yesterday, but my N9 is fine.
My MotoX is rooted, so I manually deleted all gapps from /system/app/ and /system/priv-app/ and /data/app/ then reinstalled SlimRoms minimal gapps package. I never did figure out what the exact problem was.
---update---
Rats, I spoke too soon. Got this error again on my MotoX today. Fortunately, it only seems to pop up once a day, so I can live with it for now.
Sent from my Nexus 9
mine is doing this today too. first time I've reboot in a while and it started up after the boot. im on stock with fire ice kernel. musta been a google play service.update that broke something.
I had this happen today: constantly popping up making tablet virtually useless.
tried various things, wipe cache/dalvik, reset all app preferences, and others.
This is what finally worked:
Settings->apps->all->Google play services->manage space->clear all data
This is a rooted WiFi N9 running stock 5.01
Hope this helps!
i cleared data and cache of just about everything and unistalled everything i could (tedious task trying to hit the screen before the anr pop up). i just used this as an excuse to switch from stock to AICP - i'm on wifi only. so no biggie and i got a better more customizable version of lolli. still PIA that it even happened.
This just happened to my N9 wifi this morning. It rebooted on its own (stock but rooted) then the message came up. The problem I had was that the message wouldn't stop so I couldn't access anything in the Settings. I tried the no wipe with Wug's but no change. Trying a wipe mode. What a PITA. Heading to google forums to see what's been reported.
The problem is being reported at google products forums--happening on N5 also. So far, wipe with toolkit (even using the factory reset mode) hasn't done anything. On to checking which recovery I have and do on tab reset.
Happened again this morning!!!
Tablet startup was unusually slow then i was greeted by gapps crashing over and over rendering the tablet unusable.
I'm starting to think this is caused by data corruption. Filesystem or nand problems?
Lollipop is killing lots of nexus 7 devices, I'm worried we might be next!!!
Dr. Hurt said:
Happened again this morning!!!
Tablet startup was unusually slow then i was greeted by gapps crashing over and over rendering the tablet unusable.
I'm starting to think this is caused by data corruption. Filesystem or nand problems?
Lollipop is killing lots of nexus 7 devices, I'm worried we might be next!!!
Click to expand...
Click to collapse
Google play services was updated to 7.3.28, see if that's the version you have. Also try clearing cache for it.
Sent From Capsule Corp.
I followed jetfin's suggestion and cleared all data and it worked!!
A Google search reveals that a lot of people have had this issue for the past couple of months.
It saddens me to see the state that android/Google are in.
Edit: looking at battery usage, I found that the dex2oat utility has been working too hard. I'm guessing the problem is with ART corrupting the play services update. Either a ROM issue or a bad update from Google!!
Works!
jetfin said:
I had this happen today: constantly popping up making tablet virtually useless.
tried various things, wipe cache/dalvik, reset all app preferences, and others.
This is what finally worked:
Settings->apps->all->Google play services->manage space->clear all data
This is a rooted WiFi N9 running stock 5.01
Hope this helps!
Click to expand...
Click to collapse
This worked like a charm : ) Thank you!
I had this issue a month or so ago, had to wipe Google play data and wipe cache in recovery (which took bloody ages).
Bynar010 said:
I had this issue a month or so ago, had to wipe Google play data and wipe cache in recovery (which took bloody ages).
Click to expand...
Click to collapse
this has also been happening to me over the last few days - mine was occuring on galaxy s5 though, had to keep re-installing a backup (lucky I had a recent one). fixed it by wiping google play data.. popups stopped immediately

The strange case of recurring malware

Ok first let me tell you guys that i have never seen this problem before and all of a sudden TODAY I saw it in two unrelated phones, one huawey ascend 530 something , and the other one a no brand chinese dual sim note 3 or note 4 knockoff , bot phones where stock , and users dont even know what rooting is, let alone custom roms.
The problem was popups , lots of them , some with pr0n ads, others with "security software" ads, some more for games, this popups started as soon as the phone booted, no need to enter a browser or app at all, then it started downloading some more apps with weird names (weird as apparently random garbage names), and some other apps for coupons, games, launchers etc, tons of crap, every time one finished downloading it was asking for which method to use for installation :google verification or something else I think "package installer" that i don't remember now, but that I know both are legit apps from android to install stuff, of course I said no every time but it just kept asking so I figured I will factory reset this because I have no time but he is a friend so I need to help him, but have not much time so I thought that was the best thing to do.
WRONG, after factory reset (from settings menu) popups where still there, so I just figured I would do it from recovery screen, and I did, ... surprise, popups still there and also the downloading notifications of more unknown apps, as I said before some of them had names like games or security software, other were just random gibberish, sometimes an app with chinesse name crashed (force stop) , when I saw that the first time I immediately knew it was some chinesse malware crap, ok I guessed maybe the sdcard had something sticky on it , hidden partition or something, so I removed it, and reset again, ... problem persists, oh and let me tell you, this problem showed up immediately after boot, I didn't even have the chance to register a google account, so crap was not coming from a google sync data or or synced apps or browsers or something , well then I had the idea of turning off the wifi and see if they stop, some of the popups opened browser pages and other popups just opened by themselves as if it was from an already installed app.
results: the damn thing turned wifi ON by itself to keep downloading their ****y apps, so I just deleted the saved wifi networks, and the damn thing started using the mobile data to keep doing its stuff (it even turned data on).
There was only one 2 things left to do, either try to root the phone and dive in the apps to try and remove any suspicious ones, or reflash with stock.
Well I had to leave by that time and told my friend i would like to help him, but it would have to be some other time, coz I know how hard it is to try and find a rom for an unknown chinese manufacturer even if I find one, trying to figure out the links in chinesse pages I doubt it would be an exact match (had done that before, so I know its difficult and takes many hours of your time) it had JB on it.
Then I arrived to work and a coworker asked if I could help him , it was a Huawei ascend G527-U081. exact same symptoms and behavior, ok so again I did factory resets blah blah erase sdcard etc etc, same results malware persisted, but in this case, it took me less than 5 mins to find the stock rom at huawey support page, downloaded it, did update via sdcard, and VOILA FIXED.
So someone who knows more about how could this infection happen can take some time and try to explain me?
My uneducated guess is that some side-loaded app or downloaded app from the webpages ads or something like that got ROOT access to the phone internally or even rooted the phone with their own root renamed app, and somehow put themselves in the system partition or the place where the factory apps are installed from, i guess that's why only a full flash fixed it.
Could that be it?
I hope no one here gets that crap, I have never had any malware in any of my phones and I am even surprised and wonder what people can possible do to get infected that bad, lol, I don't think I could even on purpose, but then again, having an adaway app takes most of the dangerous ads away so no risk clicking them by mistake.
Hi,
By any chance did you save the apks that were the cause of this as I would like to decompile and test them under a VM maybe we could take them offline or attempt to get a warning out there.
BioT3rm said:
Hi,
By any chance did you save the apks that were the cause of this as I would like to decompile and test them under a VM maybe we could take them offline or attempt to get a warning out there.
Click to expand...
Click to collapse
I didnt find out wich apps were the cause of this, it was to many apps trying to install themselves and one popup after another from different apps.
the chinese phone still has all the crap, i wouldnt know what to give you from it
arana1 said:
I didnt find out wich apps were the cause of this, it was to many apps trying to install themselves and one popup after another from different apps.
the chinese phone still has all the crap, i wouldnt know what to give you from it
Click to expand...
Click to collapse
I thought as much but this is the second time I've seen someone post something similar, brand new install on the phone or factory reset and mileage downloading apps, I do believe this could be a new malware out of China.
This is a common thing with Chinese devices. They mostly contain malware. This is why China based devices are not big with most of the world.
If is built into their os. You can't really remove it.
arana1 said:
I didnt find out wich apps were the cause of this, it was to many apps trying to install themselves and one popup after another from different apps.
the chinese phone still has all the crap, i wouldnt know what to give you from it
Click to expand...
Click to collapse
To my knowledge it's the one app "pornclub" that installs all those junk applications. This app somehow access the root on non-rooted phones and reinstall automatically even if you hard reset the phone. Removing this app after rooting may be helpful. This malware also appeared in ASUS Nexus tablet and other phones. So it is not linked to some specific make. People who download apps from third party sources should be careful and get them only from sites which display hash info for play store apps. Besides avoid downloading junk porn apps.
I also have a similar malaware on my note5. I did a factory reset and when I checked my chrome I had no ads but when I reconnected to my Internet I instantly started downloading galaxy apps and when I checked my chrome again I had a ad by mgid again.
---------- Post added at 04:04 PM ---------- Previous post was at 03:38 PM ----------
I scanned my phone and it said s health was a threat
Did anyone find a fix to this? Does a FW update help?
rhri3 said:
Did anyone find a fix to this? Does a FW update help?
Click to expand...
Click to collapse
I fixed the huawey "updating " to the same rom version it already had, ie full flash,
i read that there are some utilities and av cleaner in google play sstore that get rid of this, search for pornhub cleaner
arana1 said:
I fixed the huawey "updating " to the same rom version it already had, ie full flash,
i read that there are some utilities and av cleaner in google play sstore that get rid of this, search for pornhub cleaner
Click to expand...
Click to collapse
thanks for the reply. I'll try flashing the existing ROM again and see if I get rid of it. There's also some info on that on https://blog.avast.com/2013/10/23/no-pleasure-from-this-adult-app-only-pain/
edit: It worked! I flashed the same ROM on the phone again and now the phone responds fast again.
Which AV/anti malware app would you recommend to avoid this incident in the future - and I don't want thousands of other apps that come along with it (battery saver etc.)?
rhri3 said:
thanks for the reply. I'll try flashing the existing ROM again and see if I get rid of it. There's also some info on that on https://blog.avast.com/2013/10/23/no-pleasure-from-this-adult-app-only-pain/
edit: It worked! I flashed the same ROM on the phone again and now the phone responds fast again.
Which AV/anti malware app would you recommend to avoid this incident in the future - and I don't want thousands of other apps that come along with it (battery saver etc.)?
Click to expand...
Click to collapse
Actually I use NONE, the problem was not on my phones, I just dont install anything that doesnt come from trusted sources , be it development forums like this , or play store, or other well known pages, what I do USe is an adblocker, most of this malware comes from popups that suggest you install something else, well with adaway i get rid of most of that and have never had malware on any of my phones
hi i am having a same problems which u've mentioned above. ive tried factory reset ,erasing sd card, reboot and all but it doesnot remove totally from my phone.can anyone tell me how to fix this problem and get rid of this malicious app and virus.
I have same problem, i tried malwarebytes and the following was found backdoor.triada.js, trojan.rootnik.ab, trojan.agent.gc, trojan.sivu.rn, trojan.sinu.c, and bct_service app. I click delete and reboot my phone still not remove.
I've had this problem for a few months, but it was mostly controllable. I was too lazy to fix it, but I have a bit of knowledge about it now.
I got this when I tried installing a hack mod for a dead game. As far as I can remember, the "bad apps" were netalpha, catstudio(these two can only be disabled), com.google.keyguard, and com.android.gesture.builder (there were more, but I can't remember them). Some of the apps that get downloaded are Lazada, Zalora, Battery saver, Apus, Heathstone, 2048, and Township. I also factory reset my phone a few times, and the apps either lessen or increase...
My phone is also Huawei, so I'll just try updating the rom.
Thanks for the info ^^
kitaro11 said:
hi i am having a same problems which u've mentioned above. ive tried factory reset ,erasing sd card, reboot and all but it doesnot remove totally from my phone.can anyone tell me how to fix this problem and get rid of this malicious app and virus.
Click to expand...
Click to collapse
The only way that solved this problem was to reinstall the ROM trought recovery.
reboot phone to remove malware trojan
Hi I been racking my brain trying to fix my phone with similar issues. On Monday 5/11/17 after doing a update the viruses took over the phone , I have are Trojan Triada and Slocker Back door Ransomware and another viruses I cant remember , I did the same steps you mentioned and nothing. So my last 2 options are the same.. Is it hard to flash a LGG3 att version , or will rooting the phone and manually remove them... i AM SO GLAD I FOUND YOUR POST :angel: Thanks.
edpinal72 said:
Hi I been racking my brain trying to fix my phone with similar issues. On Monday 5/11/17 after doing a update the viruses took over the phone , I have are Trojan Triada and Slocker Back door Ransomware and another viruses I cant remember , I did the same steps you mentioned and nothing. So my last 2 options are the same.. Is it hard to flash a LGG3 att version , or will rooting the phone and manually remove them... i AM SO GLAD I FOUND YOUR POST :angel: Thanks.
Click to expand...
Click to collapse
I had this problem and the only way to solve it was to reflash the Rom.
Also experiencing on a Mintt phone
I live in a developing country and had few options when I needed a new phone. I have a Mintt phone which I cannot seem to root. The internet here is terrible so I don't have many apps but have had recurring self installing malware that renders the phone unusable until factory reset at which point the whole process starts again.
It seems to be attached to the inbuilt browser which I can't remove. It starts with a circle on the screen which can't be removed and if touched opens a warning message that WhatsApp has a virus. I don't have WhatsApp. Then chrome tries to install. I don't use chrome. Then the messages become so frequent nothing can be done but factory reset. Any help would be much appreciated!
Samsung GT-N8013
Stock ROM full flash help?
I was wondering if I could get a walkthrough on how to find and do a full flash Stock ROM for my android tablet, similar to what you describe here.
I have had this tablet for years, but years ago, I think I got some malware, and anything I've tried over the years seems to be unable to get rid of it. I've followed many times the clearing cache from pwr/volumn up boot menu, and factory resets from same menu, yet everytime it starts up for the first time, it loads and updates several apps, then when it fully starts to home page, there is always a "lucky try" app.
I can't remove this app, and there are extra settings apps too, and the official google apps don't update properly. All in all it's very fishy, and I would like to try what you are talking about, with a full flash reset, but I have no idea how. I'm at the point where if I totally brick the thing, I'm ok with that. It is pretty much useless and has been for years anyway.
The only way to solve this problem is to flash a stock or a custom Rom.

Anyone having Instagram force closing?

When using the front facing camera for video, the app will record while pressing the button and as soon as I let go, it force closes. Once I re-open the app and go to the next page to play the video, it's upside down.
I have gone to extreme measures and completely wiped the phone and re-installed Instagram and it does the same thing. It doesn't seem to be a conflicting app issue at this point so I'm wondering if anyone else has this issue? Thanks.
I had every app the used the camera (Amazon, facebook, snapchat, instagram, camera, etc) force close on my. I replaced my phone through T-Mobile after they thought it was defective since performing a factory reset did not do anything to correct the issue
mpapple10 said:
I had every app the used the camera (Amazon, facebook, snapchat, instagram, camera, etc) force close on my. I replaced my phone through T-Mobile after they thought it was defective since performing a factory reset did not do anything to correct the issue
Click to expand...
Click to collapse
Did you get the new one? How's it working? Mine is T-Mo too. Out of curiosity, was yours a pre-order and what color was it? Want to see if there's any trend.
Mine was a black preorder. The new one comes today. I'm hoping it just works. I've read a few reports here and Reddit about camera issues so hopefully its isolated to only a few units. Seems like most of the people on here like the phone and its working for them.
I'm in the process of downloading the stock firmware and reflashing to see if that works. I'll update when complete.
I tried to Odin with the firmware I found out there and the latest version of Odin. I got to the the part where Odin said passed, then phone went to update and aborted. So I did another factory reset and now it seems fine. Slowly installing apps to eliminate conflicts...let's see what happens.
My new one was just delivered. I was going to try to smart switch again tonight. If that does not work I might skip this upgrade.
With the replacement (new) S9+ i received yesterday I have not had this issue yet. I've only been using the phone for about 12 hours so far.
After the factory reset from the update menu (power button+volume up+Bixby) instead of the one in the pull down tools menu, I'm all good.
Now I can go back to making annoying Instagram posts. ?

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