as many of you know, i've been in contact with customer support since launch day of the rezound, reporting any bugs we had, the pink light issue and mainly the bad audio during video recording. iv'e spoken to them over the phone countless times to tell them whats up, and voiced all of our concerns.
a year later, of course there's a few issues with teh DNA, so i dug back up an old ticket and was able to chat with support again, and i was able to get the same guy i spoke with last year. we've been messaging back and forth almost daily about issues and i've got a thread ongoing here where people submit any bugs or suggestions, and i know for a fact HTC is looking at them.
the other day, he asked me for my address along with inviting me to join HTC Elevate. today i got this in the mail. on top of it, i'm sure you all remember how i recently was able to get an HTC rep to my store for the first time since we've opened just by contacting them..the day after i wrote to them, a rep was at my store to show me all the new HTC stuff, and provided free display models and brochures...and a day after that, HTC sent a huge box of stuff to give customers (stands, bracelets, sim card openers, ice scrapers, little things)
so yeah. this is why i deal with HTC. i know they'll listen to me, and i know how much they appreciate our consumer feedback. i've never had a company treat me so well as a customer and with such a level of personal contact.
Very cool :good:
Very nice.
Maybe HTC could teach Asus a thing or two...
Do they know about the sim card issue?
xentheosx said:
Do they know about the sim card issue?
Click to expand...
Click to collapse
i believe so. if it's in my thread, they check it out. i'm going to write back today to thank them for it, so i'll mention it. again, have any of you guys tried antoher sim? sim's do go bad sometimes; i see it often.
Cool This is my first HTC and I've been happy so far. Before this I had a Motorola Droid X, which was my first smartphone.
i like the htc andy :good:
Hey Jay,
Can you ask them to slip you an S-off hboot?
Ok but seriously...
If you would, Plz ask if a radio update is in the works. I love this phone, but my Rezound got MUCH better reception.
Thanks,
The Beeb
Sent from my HTC DNA
BBEgo said:
Hey Jay,
Can you ask them to slip you an S-off hboot?
Ok but seriously...
If you would, Plz ask if a radio update is in the works. I love this phone, but my Rezound got MUCH better reception.
Thanks,
The Beeb
Sent from my HTC DNA
Click to expand...
Click to collapse
def, we'll see whats going on. someone hinted at an OTA being tested at HTC right now, so who knows.
jayochs said:
as many of you know, i've been in contact with customer support since launch day of the rezound, reporting any bugs we had, the pink light issue and mainly the bad audio during video recording. iv'e spoken to them over the phone countless times to tell them whats up, and voiced all of our concerns.
a year later, of course there's a few issues with teh DNA, so i dug back up an old ticket and was able to chat with support again, and i was able to get the same guy i spoke with last year. we've been messaging back and forth almost daily about issues and i've got a thread ongoing here where people submit any bugs or suggestions, and i know for a fact HTC is looking at them.
the other day, he asked me for my address along with inviting me to join HTC Elevate. today i got this in the mail. on top of it, i'm sure you all remember how i recently was able to get an HTC rep to my store for the first time since we've opened just by contacting them..the day after i wrote to them, a rep was at my store to show me all the new HTC stuff, and provided free display models and brochures...and a day after that, HTC sent a huge box of stuff to give customers (stands, bracelets, sim card openers, ice scrapers, little things)
so yeah. this is why i deal with HTC. i know they'll listen to me, and i know how much they appreciate our consumer feedback. i've never had a company treat me so well as a customer and with such a level of personal contact.
Click to expand...
Click to collapse
I thought you did memes for a living?
Sent from my HTC6435LVW using xda premium
HTC is a great company!
fernando sor said:
I thought you did memes for a living?
Sent from my HTC6435LVW using xda premium
Click to expand...
Click to collapse
yeah man, working for verizon is only a hobby.
ALSO, awesome to see you on the DNA dude!
I like htc too, but as designers they have a few things to work on like there sense ui havent really evolve at all since it was initial launch, and they did not learn from last experience meaning the battery with the thunderbolt and now the DNA
Gungrave223 said:
I like htc too, but as designers they have a few things to work on like there sense ui havent really evolve at all since it was initial launch, and they did not learn from last experience meaning the battery with the thunderbolt and now the DNA
Click to expand...
Click to collapse
dude, if you're having as bad battery on a DNA as you did a Thunderbolt, go get a replacement. this battery KILLS the thunderbolt. go read the battery thread. we're getting great life out of it.
Gungrave223 said:
I like htc too, but as designers they have a few things to work on like there sense ui havent really evolve at all since it was initial launch, and they did not learn from last experience meaning the battery with the thunderbolt and now the DNA
Click to expand...
Click to collapse
Uh, battery life is great. 4-5 hours screen on time is normal and you can push it to 6 no problem.
Sent from my HTC6435LVW using xda app-developers app
That's totally awesome dude!
Posted from my Verizon Employee Edition DROID DNA #01749.
I want that cup, Google and eBay both come up empty....
Yeah, I've had to "help manage" my wife and daughter's Samsung phones and I am so glad I've stuck with HTC from my beginning with the OG Incredible to the Inc2, to the Rez and now the DNA. People just don't know how good this stuff is.
I've registered for HTC Elevate, but so far no go. You're lucky there, Jay!
Anyway, HTC still makes the best stuff and if they could convince VZW to unlock the bootloaders and give us bleeding edge folks a little s-off love, we'd have just about everything. Glad you've got their ear. Enjoy!
Htc is my top choice for nice design and performance,never had Samsung phone,Motorola is second and lg doesn't appear to me.lg ally was first android.
Sent from my DNA using xda app-developers app
battery
Bigandrewgold said:
Uh, battery life is great. 4-5 hours screen on time is normal and you can push it to 6 no problem.
Sent from my HTC6435LVW using xda app-developers app
Click to expand...
Click to collapse
Can you point to the battery threads you are talking about? I'm getting max 4 hours screen on time, and usually 3.5.
only way to get more would be to turn off data, location, and most other stuff. Kernel is killing the battery on my first unit, and a replacement unit is doing the same.
Thanks.
Related
Now that there is the big news about the incredible HD aka thunderbolt, is htc going to stop making the HTC incredible?
No one can say but HTC or Verizon. However, the Incredible going EOL around the time Thunderbolt goes on sale wouldn't come as too much of a shock.
it may reach the end of its life for "normal" smartphone users but for Android enthusiasts and/or devs I sorta see the Inc as the new Nexus One...the Inc is one of the best if not the best unlocked phones on the market...
good to know, thanks for all of your input. I love the incredible, I just wish there was a way that it could get the new 4g service!!!!
yes they will stop making it... but don't worry cuz the inc is everywhere here at college. I have seen someone with an inc in every single one of my classes. Exactly one other inc user in all my small classes except for two others with the inc in English and more in giant lectures. The inc has 2 more years of ppl actually using it.
Besides I'm predicting a buy a thunderbolt get an incredible free promo in order to empty their inventory. Good news is this would mean more inc users.
Side Story:
I was in Chem and I saw someone in the row in front of me and a couple seats to the right using an incredible with my theme what are the odds??! I was so exited to reach over my friends and tap this guy on the back to tell him that I made that! Strangely he had no clue wtf XDA was which is weird cuz I only posted it on XDA. He wasn't interested in talking at all so I didn't get to ask him where he got it.
Sent from my ADR6300 using XDA App
I love my DINC.. My wife has one also. but she's not so happy, ( prev BB user ) so my plan is to find her a tour on CL and put her DINC in my dresser as a backup.. lol
distINCtINC said:
yes they will stop making it... but don't worry cuz the inc is everywhere here at college. I have seen someone with an inc in every single one of my classes. Exactly one other inc user in all my small classes except for two others with the inc in English and more in giant lectures. The inc has 2 more years of ppl actually using it.
Besides I'm predicting a buy a thunderbolt get an incredible free promo in order to empty their inventory. Good news is this would mean more inc users.
Side Story:
I was in Chem and I saw someone in the row in front of me and a couple seats to the right using an incredible with my theme what are the odds??! I was so exited to reach over my friends and tap this guy on the back to tell him that I made that! Strangely he had no clue wtf XDA was which is weird cuz I only posted it on XDA. He wasn't interested in talking at all so I didn't get to ask him where he got it.
Sent from my ADR6300 using XDA App
Click to expand...
Click to collapse
Dude that must have been awesome feeling! but what a flake for not being frickin excited that you see him using YOUR hard work.
I'm thinkin once the Thunderbolt comes alive I will use my dads upgrade to get it and use the INC to keep learning Android. I agree the INC is a great learning phone, as was the Eris, but DAMN she was slow.
distINCtINC said:
yes they will stop making it... but don't worry cuz the inc is everywhere here at college. I have seen someone with an inc in every single one of my classes. Exactly one other inc user in all my small classes except for two others with the inc in English and more in giant lectures. The inc has 2 more years of ppl actually using it.
Besides I'm predicting a buy a thunderbolt get an incredible free promo in order to empty their inventory. Good news is this would mean more inc users.
Side Story:
I was in Chem and I saw someone in the row in front of me and a couple seats to the right using an incredible with my theme what are the odds??! I was so exited to reach over my friends and tap this guy on the back to tell him that I made that! Strangely he had no clue wtf XDA was which is weird cuz I only posted it on XDA. He wasn't interested in talking at all so I didn't get to ask him where he got it.
Sent from my ADR6300 using XDA App
Click to expand...
Click to collapse
sounds like a real ****...shoulda kicked him
Since the 4G or LTE whatever VZW promotes it as will only be in limited cities for a long time it won't be worth it to get a Thunderbolt for a while. The DInc is one of the best phones out there so buying a Thunderbolt in a no 4G area is a waste of money.
distINCtINC said:
yes they will stop making it... but don't worry cuz the inc is everywhere here at college. I have seen someone with an inc in every single one of my classes. Exactly one other inc user in all my small classes except for two others with the inc in English and more in giant lectures. The inc has 2 more years of ppl actually using it.
Besides I'm predicting a buy a thunderbolt get an incredible free promo in order to empty their inventory. Good news is this would mean more inc users.
Side Story:
I was in Chem and I saw someone in the row in front of me and a couple seats to the right using an incredible with my theme what are the odds??! I was so exited to reach over my friends and tap this guy on the back to tell him that I made that! Strangely he had no clue wtf XDA was which is weird cuz I only posted it on XDA. He wasn't interested in talking at all so I didn't get to ask him where he got it.
Sent from my ADR6300 using XDA App
Click to expand...
Click to collapse
Lol you have mean people at your school.
I've met a few people who use my theme with SkyRaider and have gladly shaken hands with them
wpbear said:
Since the 4G or LTE whatever VZW promotes it as will only be in limited cities for a long time it won't be worth it to get a Thunderbolt for a while. The DInc is one of the best phones out there so buying a Thunderbolt in a no 4G area is a waste of money.
Click to expand...
Click to collapse
That would be true if LTE was the one and only thing that Thunderbolt brought to the table.
What is so compelling to upgrade if not for the 4G?
Sent from Droid Incredible using TapaTalk
I'm personally gonna wait awhile to upgrade
Sent from my Incredible using XDA App
wpbear said:
What is so compelling to upgrade if not for the 4G?
Sent from Droid Incredible using TapaTalk
Click to expand...
Click to collapse
More screen real estate
Front facing camera
Better cpu
BT upgradeable to 3.0
Sense 2.0
No need for horizontal desktop cradle.
Conversely, the lack of a trackpad can be a compelling reason not to upgrade for many.
najaboy said:
More screen real estate
Front facing camera
Better cpu
BT upgradeable to 3.0
Sense 2.0
No need for horizontal desktop cradle.
Conversely, the lack of a trackpad can be a compelling reason not to upgrade for many.
Click to expand...
Click to collapse
I do not think most will see a difference in most of these.
A bigger screen may be a bad thing since it is more uncomfortable in your pocket.
Sense 2.0 sounds good but it will be ported to the DInc probably since XDA has great developers.
A bigger CPU....really don't think the majority of users are going to feel a difference or need the faster CPU.
I am with Gahh Its Lee and probably going to wait. This is not normal for me as I usually buy the newest tech stuff at launch but cell companies need to work on towers and a full 4G network instead of worrying about selling phones that wont even work at top speed on 90% of their towers. They are putting the cart before the horse and I think VZW is taking a page from the ATT and Tmobile playbook by doing this.
I wonder if Verizon will do what they did with the X and give anyone who is upgrade eligible an upgrade early when the phone is released. I know there was that leaked info that said they were eliminating early upgrades altogether, but I wonder...
When this phone launches, with the bionic and 2x or whatever it is, vzw will be adding 4g to 175 more markets.
Sent from my Virtuous Incredible
have you guys noticed that the Thunderbolt cant be charged while using the kickstand?
the usb port is on the side it rests on... what terrible design flaw is that?
You can plug it in them put something under the stand part and just have the phone sit higher
trillonometry said:
have you guys noticed that the Thunderbolt cant be charged while using the kickstand?
the usb port is on the side it rests on... what terrible design flaw is that?
Click to expand...
Click to collapse
Sent from my Incredible using XDA App
If this question has been answered, please point me in the proper direction.
Say i wasn't liking the Amaze anymore and wanted to have it warranty exchanged. what other phones are available that would be given to me if i wanted to exchange it? What would i have to tell the CSR over the phone so that they'd be willing to give me a different device?
Reason: I'm sick of the lack of support HTC is giving to devs here. and i dont like that whole "can't charge to 100 percent and stay on the charger" nonsense.
So Tmobile representatives, can you help me out?
JonathanBarca10 said:
If this question has been answered, please point me in the proper direction.
Say i wasn't liking the Amaze anymore and wanted to have it warranty exchanged. what other phones are available that would be given to me if i wanted to exchange it? What would i have to tell the CSR over the phone so that they'd be willing to give me a different device?
Reason: I'm sick of the lack of support HTC is giving to devs here. and i dont like that whole "can't charge to 100 percent and stay on the charger" nonsense.
So Tmobile representatives, can you help me out?
Click to expand...
Click to collapse
Im not a t-mobile rep but ill throw in my 2 cents. I "used" to be a sprint rep, so when i call t-mobile, i try to say any of the things i know usually works. My family has been with t-mobile for about 17 years. They tend to give me better deal..not always. I recommend saying the word dissatisfied a few times. I also was ready to trade in my Amaze, only because i wanted to try out the nexus and i was to chicken sh*t to root any of my phones. Hasoons Tool and the easy as pie instructions in the dev forum changed my mind. They offered me crap phones, would only exchange amaze for amaze or something that was atleast 1 generation older. They said after they have replaced my Amaze 3 total times, might they consider trading it for something that is equivalent or nicer. One S basically. If you fail on the first call, call again. There is always a rep willing to do anything to get u off the phone, be it they are anxious or dont know what your doing so they tell u YES we can do it. Be polite but constant pressure. Good Luck.
I agree with death4u, I always say that I'm just not happy and stay calm. Honestly, that phrase has worked a lot. You just don't put the blame on them, especially the person you're talking to, and tell them you're not happy. I even asked them how they can make me happy, haha. That's how I got the amaze from the mt4g for free after having the mt4g for only a year. She apologized to me a bunch and offered me any phone they had.
I've been debating calling in to get a replacement, but I don't like any of their phones. I'm kinda bummed by the lack of drivers from HTC but mostly the headphone jack is crap for me. I can't put my phone in my pants pocket or workout with it without the headphones coming unplugged...it's getting old.
Sent from my HTC_Amaze_4G using Tapatalk 2
Thanks for the quick answers. I am definitely always polite when calling, im just curious.
Hoping to get a current tmobile rep in here to help me out to give me their POV
You can do multiple exchanges. They'll just offer you a Sensation or a Galaxy Blaze 4G
hasoon2000 said:
You can do multiple exchanges. They'll just offer you a Sensation or a Galaxy Blaze 4G
Click to expand...
Click to collapse
I completely agree with Hasoon. I go on to the Tmo Amaze forum many times daily and can tell you now that only one person has reported getting a SGS3 in an exchange. All others have been given refurbished Amazes (many times getting another phone with the exact same problem.) Only after several Amaze exchanges do they offer the customer the Sensation. I guess the bright side is that it was reported that the Sensation was taken off the EOL list.
So the SGSII is no longer an option? Cause i would take that.
JonathanBarca10 said:
So the SGSII is no longer an option? Cause i would take that.
Click to expand...
Click to collapse
The S2 may be an option...I'm not sure. Haven't read any post saying that is what they got. Based on what I have read....I guess that depends on your gift of gab. One person got them to give him an S3 all other the Sensation. I can only say that it is very difficult to get another phone in general. There are others that are taking their fight to the BBB and FCC.
https://www.bbb.org/consumer-complaints/file-a-complaint/nature-of-complaint/
http://esupport.fcc.gov/complaints.htm
I haven't gone that route. I would find it hard to to accept an inferior phone. The Amaze is an awesome phone under the hood. My only problems are the 8-10 Bluetooth range (that I get.) And sound quality when video recording in a semi-loud environment. (Recording a live band is terrible.) I have been hoping that another OTA would address the problems. The BT problem got much better with the ICS update. Before ICS, my BT range was 1-2 Ft. So it's hard for me to just believe that the problem is the hardware. The problem appears to be larger than Tmo and HTC want to admit...but not large enough to care about.
Thanks again for the reply. And this reeks of the same problem the Sidekick 4g had...both samsung and tmobile were damn well aware of the awful software problems with that phone, but didnt care to do anything.
JonathanBarca10 said:
Thanks again for the reply. And this reeks of the same problem the Sidekick 4g had...both samsung and tmobile were damn well aware of the awful software problems with that phone, but didnt care to do anything.
Click to expand...
Click to collapse
My daughter has the Sidekick and she told me she has to do a battery pull at least once a day if not more... problem is she cracked the screen so we can't do a warranty exchange
They gave me a brand new HTC one s after getting 4 warranty replacements. I'm glad I got rid of this phone. Too many problems :/.
Sent from my HTC VLE_U using xda app-developers app
rubyman94 said:
They gave me a brand new HTC one s after getting 4 warranty replacements. I'm glad I got rid of this phone. Too many problems :/.
Sent from my HTC VLE_U using xda app-developers app
Click to expand...
Click to collapse
Oh man, thats a **** ton of replacements. And how long did it take to do that?
And to the one with the daughter with the sk4g...yes, battery pulls were WAY too common with that device. Just too much going on for a device that was uniquely put together, such as the jump button.
Big pain in the ass, really.
JonathanBarca10 said:
Oh man, thats a **** ton of replacements. And how long did it take to do that?
And to the one with the daughter with the sk4g...yes, battery pulls were WAY too common with that device. Just too much going on for a device that was uniquely put together, such as the jump button.
Big pain in the ass, really.
Click to expand...
Click to collapse
So how did it go if you don't mind me asking? I was thinking about doing the exact same thing. I don't think multiple exchanges really matter, I got the amaze from my first warranty exchange from the Sensation, i simply asked what alternate options there were cause I heard people were receiving Amazes as an option.
supraman89 said:
So how did it go if you don't mind me asking? I was thinking about doing the exact same thing. I don't think multiple exchanges really matter, I got the amaze from my first warranty exchange from the Sensation, i simply asked what alternate options there were cause I heard people were receiving Amazes as an option.
Click to expand...
Click to collapse
to be honest i haven't done it yet. my little sister is using it now, since she needed a phone.
she likes the SII better though...thinner and lighter for her. you know how girls can be! so i may still call, its a matter of whether or not she's willing to sort of stick it out with this phone or not.
JonathanBarca10 said:
to be honest i haven't done it yet. my little sister is using it now, since she needed a phone.
she likes the SII better though...thinner and lighter for her. you know how girls can be! so i may still call, its a matter of whether or not she's willing to sort of stick it out with this phone or not.
Click to expand...
Click to collapse
well thats cool, I factory reset my amaze to see if it fixes my issues (autobrightness, screen sometimes wont power on)
On the downside, I still haven't figured it out how to prevent my Rezound from burning like a redhead in a bikini at the beach. On the upside, Verizon was very nice to me and gave me an upgrade a year early, so I ordered the GSIII. So long sunburnt redhead, hello tall, blond, companion with large parts made of plastic!
Everyone in the forums has been super awesome, and I love all you devs who've made my Rezound experience tolerable! I get to keep my Rezound, so I'll still be around to check in and see what comes down the pipe, and if I can finally get decent battery life (so I can either give it to my sister or sell it).
Who are you again?
SirSigma said:
Who are you again?
Click to expand...
Click to collapse
Nobody important at all. Not a dev. Just a user who is appreciate of XDA and its members.
ETA: Also, that was kind of unnecessarily aggressive.
Sorry, I just wasn't sure if I recognized you or if you were just a lurker. Plenty of users have "wolf" in their usernames and it's kind of easy to lose track.
So uh... no hard feelings, I guess.
Hm, on-topic contributing discussion to this thread... how easy would you say it was to deal with Verizon on having a burning Rezound then? Verizon was voted amongst a top 5 worst customer service companies I saw a few weeks ago and thought they didn't really deserve a place there.
SirSigma said:
Sorry, I just wasn't sure if I recognized you or if you were just a lurker. Plenty of users have "wolf" in their usernames and it's kind of easy to lose track.
So uh... no hard feelings, I guess.
Hm, on-topic contributing discussion to this thread... how easy would you say it was to deal with Verizon on having a burning Rezound then? Verizon was voted amongst a top 5 worst customer service companies I saw a few weeks ago and thought they didn't really deserve a place there.
Click to expand...
Click to collapse
No hard feelings at all.
As for your question, actually, I've had nothing but pleasant customer service interactions with them. I've been through 4 or 5 replacement Rezounds, each time they were helpful and quickly sent me a new one. The last two times I asked for a different phone, but they would only exchange it for a Razr or something equally bad. This time I managed to convince them to let me upgrade early. My general rule with Verizon customer service is that if at first you dont succeed, try try try again. Often it just takes getting to the right supervisor who will approve it. I've gotten early upgrades several times (recurring GPS issues with my Droid 2 and X led to an early upgarde to my Rezound). This is my phone history:
Droid 1 => Droid 2 (they were supposed to replace the Droid 1, didnt have any in stock, so I got a Droid 2) => Droid X (recurring GPS problems on Droid 2 so they switch my warranty replacement to an X) => Droid X2 (regular upgrade) => Droid X (X2 was so bad I sold it [for $550]) => Rezound (Droid X had same recurring GPS issues as Droid 2, they gave me early upgrade) => GS3 (all sorts of issues, from overheating to loose screens to non functioning touchscreen [depending on the return])
Good luck OP! I'm sad to see a reasonable person leave the Rez crowd. I just bought one off a fella techie chick from out of state. Came with lotsa goodies too.
My VZ cust service has been good for the most part. It only took me 2 phone calls late last year to be given Unlimited Data with Unlim Hotspot packages on both my Thunderbolt phones at the time.
See ya around!
Sent from my HTC Rezound, rooted with S-OFF on Verizon's periodically blazing fast and mostly reliable 4G LTE Network
SirSigma said:
Who are you again?
Click to expand...
Click to collapse
I was wondering the same thing.
Well, goodbye I guess. I never knew who you were so I couldn't get you into the wolf pack.
hey must be related to wolf with that name
yojoe600 said:
hey must be related to wolf with that name
Click to expand...
Click to collapse
We have like 10 wolves in the Rezound section.
GrayTheWolf said:
We have like 10 wolves in the Rezound section.
Click to expand...
Click to collapse
My actual first name is a translation of wolf. Hence the username. I come by it honestly . And Gray, you may not know who I am, because I only posted occasionally, but I know you and your work as a Dev has been awesome, so thanks!
I'm going to check back in here from time to time to see if I can get my Rezound up to sellable status. Who knows? My sunburt redhead may eventually learn how to use sunblock (I'm really stretching this metaphor aren't I?)
It took me forever but I think I just realized.. "so long and thanks for all the fish" That's a line from hitchhikers guide to the galaxy correct?
Sent from my ADR6425LVW using xda app-developers app
famouscollin said:
It took me forever but I think I just realized.. "so long and thanks for all the fish" That's a line from hitchhikers guide to the galaxy correct?
Sent from my ADR6425LVW using xda app-developers app
Click to expand...
Click to collapse
Indeed it is! It is both a line from the first book as well as the title of the fourth book.
I have recently ditched the Rezound also, I was getting tired of the shoddy build quality of it and the poor battery life, so I decided to get a used Galaxy Nexus off of ebay for about $200 since I was considering getting one before I get the Rezound anyway. It took me a little while to get used to it at first because a fair amount of things are a lot different (such as OCing and the screen calibration) but all in all its a good phone. I have pretty much everything settled with it (running Friday's CM10 nightly with Franco's kernel clocked at 1.8 GHz), but I do miss the beautiful screen on the Rezound yet I don't miss how it annihilated my battery. I may keep my Rezound for a little while just to see how the JB build come along but in the end I'm probably going to sell it to help pay for the Gnex.
Keep up the great work guys, I'll probably see you around these parts.
Went shopping yesterday and 3 separate people asked me about my One, while I was using it. Same thing happened today with another cashier at another store.
On one occassion, a guy asked about my phone as I'm next in line to go into the fitting room, and I had to interrupt his inquiry while my fitting room freed up. It's getting bothersome having to give everybody a rundown of the phone. lol
popotamus said:
Went shopping yesterday and 3 separate people asked me about my One, while I was using it. Same thing happened today with another cashier at another store.
On one occassion, a guy asked about my phone as I'm next in line to go into the fitting room, and I had to interrupt his inquiry while my fitting room freed up. It's getting bothersome having to give everybody a rundown of the phone. lol
Click to expand...
Click to collapse
Actually a corp store rep that was only one of two stores in My area said that , believe it Ir not the HTCONE didn't hit alot of stores for some reason ...so many people that see the phone are like wow Really !!
I think probably because if the s4 hype and lack of retail availability that's why not many pieole are aware of the one.
When they here HTC one they probably assume HTC one S.
Sent from my HTC One using xda app-developers app
lojak29 said:
Actually a corp store rep that was only one of two stores in My area said that , believe it Ir not the HTCONE didn't hit alot of stores for some reason ...so many people that see the phone are like wow Really !!
I think probably because if the s4 hype and lack of retail availability that's why not many pieole are aware of the one.
When they here HTC one they probably assume HTC one S.
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
The T-Mobile store in Pittsburgh said that the one wouldn't be in the city for at least another month. so I just ordered online. They pushed the s4 super hard on me. AT&T has the phone here so I guess it's not unseen
Sent from my HTC One using Tapatalk 2
I was meaning overall in popularity now and not available and unknown to the below average consumer a few weeks ago .
I'm sure by now it's picking up .
After all HTC has lost popularity in general .
So for the original OP the average galker wouldn't be aware if the NEW One or confused with the One s
Sent from my HTC One using xda app-developers app
No one has asked me about my HTC One
I got mine Saturday, there was only 1 store in the Nashville area that had them (West End) and when I went back yesterday to pick up a pair of Concords for my parents (first smart phones, they were looking for cheap) the guy in front of me was buying one. I had to interject (and the salesman was the one who had sold me mine Saturday, and I brought him bbq when I went in yesterday) and tell him a couple things.
Your situation sounds similar to when I first bought the N7000. I actually get tastefully asked now. With that phone it was bothersome.
Obama asked me where I got my phone from and asked to borrow it... I told him to get one for himself!
TrueYears said:
No one has asked me about my HTC One
Click to expand...
Click to collapse
ohhh, is that an HTC one? Can I see it?
There
A lot of people at work stop to look at it. Especially iPhone owners
Sent from my Nexus 10 using Tapatalk HD
chakra said:
ohhh, is that an HTC one? Can I see it?
There
Click to expand...
Click to collapse
You certainly may after I delete my browser history
Just about all my co-workers and some of my family members have asked me about my phone.
A few co-workers have mentioned how much they love the look and feel of the phone. I work for a company that deals with SMS/Text Messaging stuff. I'm a developer there so we have to test our software by text-messaging in. Sometimes they need to use my phone since I'm the only one on T-mobile in the office. When I unlock the phone and let them use it, they tell me how amazing it is. (This is coming from iPhone users!)
I don't like that kind of attention, but even guys that only buy Apple stuff say they love the phone with just a few minutes to play with it.
HTC hit this one out of the park.
---------- Post added at 02:29 AM ---------- Previous post was at 02:27 AM ----------
TrueYears said:
You certainly may after I delete my browser history
Click to expand...
Click to collapse
LOL!
I wouldn't do that. I'd prefer them to find out and watch the expressions on their faces.
Shock and awe is always more entertaining than disappointment.
Many people have no idea what to call it. They always say "is that the phone with the speakers?" I just smile and say yes it is. I never understood why a phone would have them on the bottom.
Sent from my HTC One using xda app-developers app
Yeah, I've been getting the same thing - "Is that the new HTC phone?" I can't remember ever hearing this before. Sadly, people still ask me, "Why didn't you get the S4? It's better right?"
xndabox said:
... I never understood why a phone would have them on the bottom.
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
I assume you know now? Actually, I think of it as having speakers on each side, since video is watched that way. If you think of it that way, you start to wonder why most phones only have a speaker on the left side...
stevedebi said:
I assume you know now? Actually, I think of it as having speakers on each side, since video is watched that way. If you think of it that way, you start to wonder why most phones only have a speaker on the left side...
Click to expand...
Click to collapse
I think he meant he never understood why the speakers would be on the BACK.
I've experienced the same. Several people at work approached me about the phone. One guy even returned his S4 for the One.
I've had several people ask me about it. Mainly when I'm at a restaurant and I have it on the table. One server even stopped while talking about the daily specials to ask me if that was an HTC One.
Danariel said:
I think he meant he never understood why the speakers would be on the BACK.
Click to expand...
Click to collapse
I never thought of that meaning. On my HD2, it made sense; you could turn the phone over, and it would automatically go to the speakerphone on the back.
My girlfriend and her whole family have always been on iPhone. After just seeing my phone and a few features they are all switching to the HTC one. Girlfriend has already switched over and has had no thought about switching back.
Sent from my HTC One using xda app-developers app
RUU Download Link
I was passing by on my way from the One X+ Forums, and I recently got confirmation from this wonderful man that my phone would be receiving the 4.2.2 update by the end of the year.. While browsing through his Twitter feed, I came across this tweet from him, which at least confirms that a plan is being worked out to release the same update for you guys. That is the same response he gave about the One X+ not too long ago, but now that has been confirmed, so I would expect a full confirmation soon for the EVO. It looks like you guys haven't been forgotten after all. :highfive:
Update 1: I contacted him directly about it, and got a slightly different and more vague response here. He won't confirm anything, but he says he is "working on it", so take it for what you will. I still believe it will receive the update, although @Fifth313ment is willing to bet $100 that it won't.
Update 2: We've got an official comment from the President of HTC USA here. It's still very vague, but it looks like we'll be hearing about a possible update plan soon.
Update 3: It's official folks! https://twitter.com/JasonMacHTC/status/386284246521769984 And it's a version newer than most were even expecting! I believe @Fifth313ment owes me a healthy chunk of money and an apology to HTC. ;D
Update 4 (11/26/13): It looks like the update is still on track for the end of the year, but a delay is not out of the question. It is in internal lab testing right now though. https://twitter.com/JasonMacHTC/status/405422654338777088
WindyCityRockr said:
I was passing by on my way from the One X+ Forums, and I recently got confirmation from this wonderful man that my phone would be receiving the 4.2.2 update by the end of the year.. While browsing through his Twitter feed, I came across this tweet from him, which at least confirms that a plan is being worked out to release the same update for you guys. That is the same response he gave about the One X+ not too long ago, but now that has been confirmed, so I would expect a full confirmation soon for the EVO. It looks like you guys haven't been forgotten after all. :highfive:
Click to expand...
Click to collapse
I'm sorry bro the EVO LTE is not getting another update. They simply don't have the stomachs to tell us. They know this will banish users from HTC so they will not give a confirmation for as long as they can, IF EVER, hoping w simply forget about it. Also in that tweet he said he is working with the "Carriers" on a plan, but Sprint is the only carrier carrying the EVO LTE. So it's simply a canned (no pun intended) response.
Why hasn’t HTC and Sprint fixed the MMS picture bug yet? It’s been a year and a half?! WTF? Every time I send a MMS picture I get angry as I have to add another pic, then another to get a full screen pic you can see that isn’t compressed, then delete the first slide, then retype or paste (what I previously copied) and then send, rinse and repeat! FLUCK YOU HTC! I shouldn’t have to use a third party app to send picture messages or do 50+ things to get a decent picture to send! And the pictures that send when I don’t do anything are unreadable! Blurry to the point where huge text gets garbled! This is pissing me off, as I just had to send one, so this is a rant but I’m still pissed!
+1 on why I will never buy another HTC!
+2 I’ll never forgive them for the year I spent having to turn my screen on and off a million times as my proximity sensor wasn’t working (proximity bug)!
WindyCityRockr, you're a dev, will the newest EVO LTE update kill your and S-OFF app? I want to take the update but not if it kills the option to root and S-OFF. Thanks.
5th
On mobile, but I didn't see anything in his time line to indicate the evo LTE is getting 4.2
Sent from my EVO using Tapatalk 4
I won't believe anything until it is actually released.
That said, it is still too little too late and I will be moving on from HTC.
---------- Post added at 05:39 PM ---------- Previous post was at 05:39 PM ----------
rubber guard said:
On mobile, but I didn't see anything in his time line to indicate the evo LTE is getting 4.2
Sent from my EVO using Tapatalk 4
Click to expand...
Click to collapse
He directly answered a question about the Evo LTE and said they were working on it internally and with Sprint. It's vague, but it's something.
Fifth313ment said:
I'm sorry bro the EVO LTE is not getting another update. They simply don't have the stomachs to tell us. They know this will banish users from HTC so they will not give a confirmation for as long as they can, IF EVER, hoping w simply forget about it. Also in that tweet he said he is working with the "Carriers" on a plan, but Sprint is the only carrier carrying the EVO LTE. So it's simply a canned (no pun intended) response.
Why hasn’t HTC and Sprint fixed the MMS picture bug yet? It’s been a year and a half?! WTF? Every time I send a MMS picture I get angry as I have to add another pic, then another to get a full screen pic you can see that isn’t compressed, then delete the first slide, then retype or paste (what I previously copied) and then send, rinse and repeat! FLUCK YOU HTC! I shouldn’t have to use a third party app to send picture messages or do 50+ things to get a decent picture to send! And the pictures that send when I don’t do anything are unreadable! Blurry to the point where huge text gets garbled! This is pissing me off, as I just had to send one, so this is a rant but I’m still pissed!
+1 on why I will never buy another HTC!
+2 I’ll never forgive them for the year I spent having to turn my screen on and off a million times as my proximity sensor wasn’t working (proximity bug)!
WindyCityRockr, you're a dev, will the newest EVO LTE update kill your and S-OFF app? I want to take the update but not if it kills the option to root and S-OFF. Thanks.
5th
Click to expand...
Click to collapse
I don't have this phone, so I can't say for sure if the update breaks root or S-OFF. Someone will have to test it first.
rubber guard said:
On mobile, but I didn't see anything in his time line to indicate the evo LTE is getting 4.2
Sent from my EVO using Tapatalk 4
Click to expand...
Click to collapse
clownfart said:
I won't believe anything until it is actually released.
That said, it is still too little too late and I will be moving on from HTC.
Click to expand...
Click to collapse
I understand your guy's frustrations. For the longest time, we over at the HOX+ section didn't believe that we'd get the 4.2.2 update, but we did. And now that 4.2.2 has been confirmed for the HOX and almost confirmed for the EVO, I believe that HTC won't leave you guys behind that quickly. At least not until after the 4.2.2 update.
WindyCityRockr said:
I don't have this phone, so I can't say for sure if the update breaks root or S-OFF. Someone will have to test it first.
I understand your guy's frustrations. For the longest time, we over at the HOX+ section didn't believe that we'd get the 4.2.2 update, but we did. And now that 4.2.2 has been confirmed for the HOX and almost confirmed for the EVO, I believe that HTC won't leave you guys behind that quickly. At least not until after the 4.2.2 update.
Click to expand...
Click to collapse
Did you see my post above? I STILL can't send MMS messages without going through a huge task or another app altogether. HTC doesn't care about their customers sadly. They will leave us in the dust, I'm willing to bet $100 and start a pool if anyone is interested?! LTE still sucks on the phone as does signal strength. I used to get a better signal with my OG EVO and I have a list of other issues. But I'm stuck on my contact and there is not much I can do for now. I can tell you that I will never give HTC another dollar of my money as long as I live! WindyCityRockr keep up the good work bro!
5th
Just because the HOX got the update doesn't mean we will. We're not the same breed. It's like assuming that because we share so much DNA with chimps, we will be able to have chimp babies too. Not happening until it happens, which, in all likelyhood, will be never.
Fifth313ment said:
I'm sorry bro the EVO LTE is not getting another update. They simply don't have the stomachs to tell us. They know this will banish users from HTC so they will not give a confirmation for as long as they can, IF EVER, hoping w simply forget about it. Also in that tweet he said he is working with the "Carriers" on a plan, but Sprint is the only carrier carrying the EVO LTE. So it's simply a canned (no pun intended) response.
Why hasn’t HTC and Sprint fixed the MMS picture bug yet? It’s been a year and a half?! WTF? Every time I send a MMS picture I get angry as I have to add another pic, then another to get a full screen pic you can see that isn’t compressed, then delete the first slide, then retype or paste (what I previously copied) and then send, rinse and repeat! FLUCK YOU HTC! I shouldn’t have to use a third party app to send picture messages or do 50+ things to get a decent picture to send! And the pictures that send when I don’t do anything are unreadable! Blurry to the point where huge text gets garbled! This is pissing me off, as I just had to send one, so this is a rant but I’m still pissed!
+1 on why I will never buy another HTC!
+2 I’ll never forgive them for the year I spent having to turn my screen on and off a million times as my proximity sensor wasn’t working (proximity bug)!
WindyCityRockr, you're a dev, will the newest EVO LTE update kill your and S-OFF app? I want to take the update but not if it kills the option to root and S-OFF. Thanks.
5th
Click to expand...
Click to collapse
It locks your bootloader but you still have s off
Sent from my EVO using XDA Premium 4 mobile app
3.17.651.4 rolling out now. Not much in it.
Sent from my EVO using XDA Premium 4 mobile app
I'm not seeing anything in your link to suggest we'll be getting 4.2.2 or sense 5. Do you have a more direct link you could share to that information?
All I see is a reply from him regarding the Evo LTE saying, "No worries, nothing confirmed yet..."
With the keyword being "nothing".
He didn't mention 4.2.2 or Sense 5, or that we would even be getting anything at all.
xHausx said:
I'm not seeing anything in your link to suggest we'll be getting 4.2.2 or sense 5. Do you have a more direct link you could share to that information?
Click to expand...
Click to collapse
The HTC Developer who tweeted the information specifically responded to a question about Sense 5 and 4.2.2 here, stating that they are working with the carrier on a plan for the update. There's some obvious speculation here, but it confirms that there is plan being made to release the update. Whether they go through with that plan is another thing. Many people thought HTC had completely left behind the EVO, but this is proving that work is still being done towards it, however large or small it may be.
Edit: Yes, he did make that clarifying statement afterwards, but he did confirm work at one point in time. Most likely he is waiting on a specific timeline, as his response is similar to many other phones before the update was official.
WindyCityRockr said:
The HTC Developer who tweeted the information specifically responded to a question about Sense 5 and 4.2.2 here, stating that they are working with the carrier on a plan for the update. There's some obvious speculation here, but it confirms that there is plan being made to release the update. Whether they go through with that plan is another thing. Many people thought HTC had completely left behind the EVO, but this is proving that work is still being done towards it, however large or small it may be.
Click to expand...
Click to collapse
To be honest, it just sounds like normal PR spin. This latest update doesn't exactly inspire confidence in htc's resolve to support the device if their own maintenance upgrades are using a version of android that's over a year old.
We have a handful of people here who, in their free time and without any proprietary information, can get the device working very well on the latest version of android, yet htc is unable to devote enough resource towards it to push out a proper upgrade?
If this was just a stop-gap until a larger one could be pushed out it would be one thing, but, in my opinion, the comments so far do not suggest that's the case. It sounds like he's leaving it open for interpretation in the hope that people will look upon it favorably and spread rumors that are inaccurate.
xHausx said:
To be honest, it just sounds like normal PR spin. This latest update doesn't exactly inspire confidence in htc's resolve to support the device if their own maintenance upgrades are using a version of android that's over a year old.
We have a handful of people here who, in their free time and without any proprietary information, can get the device working very well on the latest version of android, yet htc is unable to devote enough resource towards it to push out a proper upgrade?
If this was just a stop-gap until a larger one could be pushed out it would be one thing, but, in my opinion, the comments so far do not suggest that's the case. It sounds like he's leaving it open for interpretation in the hope that people will look upon it favorably and spread rumors that are inaccurate.
Click to expand...
Click to collapse
I completely understand. I'm probably being too optimistic here with my hopes for HTC. They, and most manufacturers, have bad track records when it comes to these kinds of updates, though HTC has improved recently. Improvement unfortunately means already 1 year old software released as a new update, but it is progress towards the ultimate goal of quick Android updates. There is most likely a lot of PR going on here, but he did confirm they are working with the carriers, one of which, I'm again assuming, is Sprint, as they're working with AT&T for updates on similarly older phones, such as the One X and One X+. Yes, they are very different phones, but the One X+ was a mid-cycle phone and has a considerably smaller user base, and they are still releasing 4.2.2, so that gives me some hope for the EVO.
WindyCityRockr said:
The HTC Developer who tweeted the information specifically responded to a question about Sense 5 and 4.2.2 here, stating that they are working with the carrier on a plan for the update. There's some obvious speculation here, but it confirms that there is plan being made to release the update. Whether they go through with that plan is another thing. Many people thought HTC had completely left behind the EVO, but this is proving that work is still being done towards it, however large or small it may be.
Edit: Yes, he did make that clarifying statement afterwards, but he did confirm work at one point in time. Most likely he is waiting on a specific timeline, as his response is similar to many other phones before the update was official.
Click to expand...
Click to collapse
xHausx said:
To be honest, it just sounds like normal PR spin. This latest update doesn't exactly inspire confidence in htc's resolve to support the device if their own maintenance upgrades are using a version of android that's over a year old.
We have a handful of people here who, in their free time and without any proprietary information, can get the device working very well on the latest version of android, yet htc is unable to devote enough resource towards it to push out a proper upgrade?
If this was just a stop-gap until a larger one could be pushed out it would be one thing, but, in my opinion, the comments so far do not suggest that's the case. It sounds like he's leaving it open for interpretation in the hope that people will look upon it favorably and spread rumors that are inaccurate.
Click to expand...
Click to collapse
xHausx I tweeted to HTC as well and you are correct, that is the normal PR spin, I got the SAME response. WindyCityRockr, do not forget all of our talented DEVs that will bring us 4.2.2 & 4.3 to our phones. They are keeping it alive!
Active_Matrix said:
xHausx I tweeted to HTC as well and you are correct, that is the normal PR spin, I got the SAME response. WindyCityRockr, do not forget all of our talented DEVs that will bring us 4.2.2 & 4.3 to our phones. They are keeping it alive!
Click to expand...
Click to collapse
I am by no means, at all, trying to diminish the work that the Devs have done. They are some of the most important people for maintaining a device and keeping it up to date. I'm just trying to be optimistic about HTC's prospects for the phone. There isn't very much evidence at this point, but they haven't outright denied it, which makes it more of a possibility than most people around here have made it seem.
Sent from my HTC One X+ using XDA Premium 4 mobile app
I was actually kinda expecting this from them. I got shat on with the Hero and was really not expecting much in the way of constant support from HTC. Especially when all you hear in the news stories is how badly they are doing as a company. I guess it's a good thing I've grown tired of Sense anyways.
Update from President of HTC USA in the OP. Again, nothing confirmed, but he did corroborate the developer's original tweet in that they are working on finalizing a plan for the update.
WindyCityRockr said:
Update from President of HTC USA in the OP. Again, nothing confirmed, but he did corroborate the developer's original tweet in that they are working on finalizing a plan for the update.
Click to expand...
Click to collapse
Would require no plan if they were to drop support entirely. Optimistic since the one x shares the same hardware.
Sent from my EVO using xda app-developers app
gameaddict8 said:
Would require no plan if they were to drop support entirely. Optimistic since the one x shares the same hardware.
Sent from my EVO using xda app-developers app
Click to expand...
Click to collapse
IMHO, they are working on it. things could change, but the president of the company doesn't tweet that unless it is getting worked on.
who knows whose hands the update is in right now (htc or sprints) but it is likely that this device moves up in priority now that the One has 4.3.
I can't think of many devices more popular on sprint that are more popular than this other than iphone (os updates go much quicker), HTC one (already up to date), the GS3/4 (not sure where they are)>
Fingers crossed for maybe middle november.
rubber guard said:
IMHO, they are working on it. things could change, but the president of the company doesn't tweet that unless it is getting worked on.
who knows whose hands the update is in right now (htc or sprints) but it is likely that this device moves up in priority now that the One has 4.3.
I can't think of many devices more popular on sprint that are more popular than this other than iphone (os updates go much quicker), HTC one (already up to date), the GS3/4 (not sure where they are)>
Fingers crossed for maybe middle november.
Click to expand...
Click to collapse
Would be a win to beat out the gs3
Sent from my EVO using xda app-developers app