[Q][HELP] Xperia P won't connect with PC (Charging only) - Sony Xperia P, U, Sola, Go

My Xperia P just won't connect with PC, it just behaves like its on wall charger when I connect the cable,
no notification about storage mount, not even a sign of phone connected to PC. Neither on Phone or PC.
No driver install on PC, no notifications about device connected. Not a single error notification on PC. Even cant find phone in device manager.
PC companion cant find the phone, even flashtool cant find the phone, I cant get into fastboot mode too (installed flashtool drivers).
Tried every driver, cable, usb hubs, other PC, Windows 8, 7... nothing.
USB Debug is ticked in phone, PC Companion install too (still didnt start), tried hard reset too.
Its same problem as here: http://forum.xda-developers.com/showthread.php?t=1837977
Details about phone:
Xperia P
6.1.1B.1.54
Bootloader unlock possible but still cant get into fastboot so no way to do that.
Bought in Poland (T-Mobile PL branded, probably sim-locked?. But I'm using Slovak T-Mobile and it works)
Please help, I dont care about USB Storage now (I can get to it by Airdroid) but I want to root my phone and Im not able to do it beacause of this.

Try unticking "Enable USB Debugging" and then connect your phone to your PC. With PC companion installed your phone should normally be recognised by Windows.

Kik0o said:
My Xperia P just won't connect with PC, it just behaves like its on wall charger when I connect the cable,
no notification about storage mount, not even a sign of phone connected to PC. Neither on Phone or PC.
No driver install on PC, no notifications about device connected. Not a single error notification on PC. Even cant find phone in device manager.
PC companion cant find the phone, even flashtool cant find the phone, I cant get into fastboot mode too (installed flashtool drivers).
Tried every driver, cable, usb hubs, other PC, Windows 8, 7... nothing.
USB Debug is ticked in phone, PC Companion install too (still didnt start), tried hard reset too.
Its same problem as here: http://forum.xda-developers.com/showthread.php?t=1837977
Details about phone:
Xperia P
6.1.1B.1.54
Bootloader unlock possible but still cant get into fastboot so no way to do that.
Bought in Poland (T-Mobile PL branded, probably sim-locked?. But I'm using Slovak T-Mobile and it works)
Please help, I dont care about USB Storage now (I can get to it by Airdroid) but I want to root my phone and Im not able to do it beacause of this.
Click to expand...
Click to collapse
Install XP drivers from Flashtool. Also install fastboot drivers from flashtool.
Here's the steps:
1.) Open Flashtool
2.) Open Fastbootmode in FLASHTOOL, (from the thunder icon)
3.) Connect your device in fastboot mode
THIS STEPS SHOULD BE DONE FAST
4.) After connecting your device, select Reboot into fastboot mode (via Fastboot) from the Fastboot Toolbox, (right side)
5.) Congrats, you are now in fastboot, flash any kernel you want with autoroots.

Kik0o said:
My Xperia P just won't connect with PC, it just behaves like its on wall charger when I connect the cable,
no notification about storage mount, not even a sign of phone connected to PC. Neither on Phone or PC.
No driver install on PC, no notifications about device connected. Not a single error notification on PC. Even cant find phone in device manager.
PC companion cant find the phone, even flashtool cant find the phone, I cant get into fastboot mode too (installed flashtool drivers).
Tried every driver, cable, usb hubs, other PC, Windows 8, 7... nothing.
USB Debug is ticked in phone, PC Companion install too (still didnt start), tried hard reset too.
Its same problem as here: http://forum.xda-developers.com/showthread.php?t=1837977
Details about phone:
Xperia P
6.1.1B.1.54
Bootloader unlock possible but still cant get into fastboot so no way to do that.
Bought in Poland (T-Mobile PL branded, probably sim-locked?. But I'm using Slovak T-Mobile and it works)
Please help, I dont care about USB Storage now (I can get to it by Airdroid) but I want to root my phone and Im not able to do it beacause of this.
Click to expand...
Click to collapse
i had the same problem... when i try to connect it says no device detect. i was using go launcher but when i used the original xperia launcher and closed the go launcher.. the pc companion detected my phone.. not really sure how that worked.. but it did.. >____< it was hard to follow the technical solution in the internet.. so im glad my problem was simple as that.. just check if you had the original xperia settings.. and try to connect to pc.. hope it works for you too!

Kik0o said:
My Xperia P just won't connect with PC, it just behaves like its on wall charger when I connect the cable,
no notification about storage mount, not even a sign of phone connected to PC. Neither on Phone or PC.
No driver install on PC, no notifications about device connected. Not a single error notification on PC. Even cant find phone in device manager.
PC companion cant find the phone, even flashtool cant find the phone, I cant get into fastboot mode too (installed flashtool drivers).
Tried every driver, cable, usb hubs, other PC, Windows 8, 7... nothing.
USB Debug is ticked in phone, PC Companion install too (still didnt start), tried hard reset too.
Its same problem as here: http://forum.xda-developers.com/showthread.php?t=1837977
Details about phone:
Xperia P
6.1.1B.1.54
Bootloader unlock possible but still cant get into fastboot so no way to do that.
Bought in Poland (T-Mobile PL branded, probably sim-locked?. But I'm using Slovak T-Mobile and it works)
Please help, I dont care about USB Storage now (I can get to it by Airdroid) but I want to root my phone and Im not able to do it beacause of this.
Click to expand...
Click to collapse
You should choose "Let me pick a list of device drivers from my computer" and find your phone driver that you installed before.

Sony Xperia P Nt connecting pc charging only
i installed sony pc companion is not detecting my pc.usb debugging enabled.flash tool not detects....but i switch off my phone and press volume down + power key (vilot color) fast boot is running.....but it is not detected in flashtool and other...i tried windows xp,7,8,8.1 also.

thirupathiji said:
i installed sony pc companion is not detecting my pc.usb debugging enabled.flash tool not detects....but i switch off my phone and press volume down + power key (vilot color) fast boot is running.....but it is not detected in flashtool and other...i tried windows xp,7,8,8.1 also.
Click to expand...
Click to collapse
Try another USB cable

ChikeD said:
Try another USB cable
Click to expand...
Click to collapse
I tried also..in the same cable its connects to fine another phones..
it not shows msc mode..mtp mode only.
now i connected my phone into pc.but no usb storage option shows me..

thirupathiji said:
I tried also..in the same cable its connects to fine another phones..
it not shows msc mode..mtp mode only.
now i connected my phone into pc.but no usb storage option shows me..
Click to expand...
Click to collapse
Could be the port then. Definatly seems there is no data connection

ChikeD said:
Could be the port then. Definatly seems there is no data connection
Click to expand...
Click to collapse
no ports on there..if u connect any device it will shows driver installation .this option is not shown to connect my phone.

thirupathiji said:
no ports on there..if u connect any device it will shows driver installation .this option is not shown to connect my phone.
Click to expand...
Click to collapse
The port is where you plug the USB cable into. It's probably damaged.

ChikeD said:
The port is where you plug the USB cable into. It's probably damaged.
Click to expand...
Click to collapse
How to change the port.? s u think correct.

thirupathiji said:
How to change the port.? s u think correct.
Click to expand...
Click to collapse
Unfortunately the port is part of the main board and cannot be replaced
I've seen at least one forum member that reported to fix his port by pulling the contacts with a needle, though I would not recommend it at least untill you have confirmed this is in fact the problem, at service or lab/store.

thirupathiji said:
no ports on there..if u connect any device it will shows driver installation .this option is not shown to connect my phone.
Click to expand...
Click to collapse
My Phone is connected to pc.No driver installation what is the problem?

Hello,
I have an Xperia P and since yesterday I have been having the very same Problem!
I can connect the phone via USB with my computer but the only thing it would do is: CHARGE
no data connection via usb.
I tried everything i know, like rebooting, entering fast boot mode, installing Sony Companion, enabeling / disabeling usb-debugging, deleteing old junk-data to decrease the amount of elemtents on sd-card... but nothing happens. neither windows nor ubuntu-mint will recognize my phone except from charging.
has anyone of you found a fix for the problem?
i run: nemesis kernel v.6.3 and Honami MoonWalker HD V6 (but i think its not a problem of kernel / ROM because i've been using this combination for a while now and it always worked!)

edwardenglish said:
Hello,
I have an Xperia P and since yesterday I have been having the very same Problem!
I can connect the phone via USB with my computer but the only thing it would do is: CHARGE
no data connection via usb.
I tried everything i know, like rebooting, entering fast boot mode, installing Sony Companion, enabeling / disabeling usb-debugging, deleteing old junk-data to decrease the amount of elemtents on sd-card... but nothing happens. neither windows nor ubuntu-mint will recognize my phone except from charging.
has anyone of you found a fix for the problem?
i run: nemesis kernel v.6.3 and Honami MoonWalker HD V6 (but i think its not a problem of kernel / ROM because i've been using this combination for a while now and it always worked!)
Click to expand...
Click to collapse
how do you run nemesis kernel v6.3 and honami moonwalker hdv6..???how it works??pls upload image or video...

thirupathiji said:
how do you run nemesis kernel v6.3 and honami moonwalker hdv6..???how it works??pls upload image or video...
Click to expand...
Click to collapse
What exactly do you mean?
Do you want to know how I installed it on the phone? Then you should look for some tutorials, there are plenty.
Or do you want to know if it is actually working? I can tell you, it is, don't know why you wanna get a video or screenshot, because its actually not really realated to the thread's topic

thirupathiji said:
i installed sony pc companion is not detecting my pc.usb debugging enabled.flash tool not detects....but i switch off my phone and press volume down + power key (vilot color) fast boot is running.....but it is not detected in flashtool and other...i tried windows xp,7,8,8.1 also.
Click to expand...
Click to collapse
same thing happening with my Xperia S :crying::crying:
if u find any solution plz tell me

Any news about this problem? Im facing exactly the same problem.
The phone works, but no USB connection. I cant enter in fastboot, nor flashmode, or whatever.
Tried all trick described in XDA, (rubber band, full charge, full discharge, etc...)
Factory reset doesn't help too.

update:
I have been using the phone without usb Connection ability for a while now and transferred data files via wifi-app on my computer when I needed to.
Eventually the phone died yesterday, because it is not charing anymore ;(
First it started like this:
I had the charger plugged in and it recognized it, showing the flash icon within the battery icon. But nothing actually happened, in fact, the battery kept draining.
So i tried differend chargers and cables but nothing worked. I wasnt able to prevent the phone's battery from completely depleting. Now, the phone won't turn on anymore and when I plug in the charger, the red Status LED will turn on for about 5 minutes, then it turns off again and nothing happens. I can repeat that but i figure, the battery is not getting any energy from the charger
Does anyone know how to fix this, yet?
The phone is slightly over 2 years old...

Related

[Q] Help me, i cant connect X10i with my PC (Win7 pro 64bit)

i downloaded SE PC companion, but i cant connect to my PC to updrage Android 2.1,
PC notice: USB device not recognized
you have to mount it.
a2ha said:
you have to mount it.
Click to expand...
Click to collapse
how can i mount it? my X10i doesn't show that.
a2ha said:
you have to mount it.
Click to expand...
Click to collapse
Incorrect. You shouldn't mount the Phone for flashing. There you need to be in Flash Mode (Pressing the back button while powering on the device).
I'll go for the obvious, have you tried reinstalling PC companion? If is says device not recognised it could either be damaged (phone or usb port) or the drivers haven't installed properly (more likely).
So try a different usb port and go though the steps on PC companion and connect the phone only when it tells you to and it should install the drivers correctly or try going though the repair phone procedure without the phone connected (gives instructions). Think it installed different drivers for flashing.
same problem do you find solution
try this
try to download a driver named SEMC_Signed on your pc
after that connect your mobile
before you install this driver go to Mycomputer right click choose Manage then from the new screen choose device manager after that choose Universal Serial Bus, Uninstall any driver related to SE
Hope it works with you as it works with me
i dont know hoe to upload the file SEMC_Signed here
I've got the very same problem, although a bit more advanced. It started out this way then the phone stopped being able to charge too.
It's the USB port and something to do with the solder joints not being very good/strong enough to the main board and pulling off, especially on earlier models of the phone.
It seems to be a very common problem too with the only options being repair to the port and mainboard or replacement of the phone.
I'm awaiting my new phone right now.

SEMC USB Driver won't install

Hello,
i got a little Problem with my X10 (2.3.3 - rooted) and my Notebook (Acer - Win 7 64 bit).
I tried all ways to install the driver to use USB-Debugging but it won't install. The Device-Manager still tells me SEMC USB as unknown
I tried the usual way, start the phone with holding 'back', install the drivers manually...
Are there any other ways to get it working ?
Same goes for me,
Device manager states that the device is unknown, flashtool not working, PC companion no hope (connected to different USB ports including those of the motherboard).
it used to work but no chance now.
it charges normally from the USB (Orange LED) but would not connect to the PC.
Details:
Windows 7 x64
Gigabyte X58A-UD3R
Bootloader Unlocked Xperia X10 with 2.3.3 ROM and Doom's Kernel (the latest one)
The guy here says it is related to either windows windows update or faulty cable
http://android.modaco.com/topic/347751-flash-mode-not-working/
Didn't help...
But installing PC Companion did it
PC Companion install drivers automaticlly,that is the best solution.
RQ-1 said:
Didn't help...
But installing PC Companion did it
Click to expand...
Click to collapse
Sent from my xperia "z10i"
I tried removing and installing PC Companion but it didn't work either.
Any help guys?
Changing the computer had no effect as well
You must install SEUS ( Sony Ericsson Update Service ). Only SEUS will install right driver. Problem with SEUS is that when you look on SE official site, they tell you that SEUS for X10 no longer persist, and they guide you to PC companion which is crap.
Try this: try to connect your phone with PC, in flash mode. PC will try to install your phone driver but it can't find it. Then in Action Centar, on PC, (a small flag in sys tray, right down corner of a screen) find solution for this problem, and windows will automatically find SEUS over net. Install and enjoy.
from X10i via XDA premium
tried that but no luck as well (even in flash mode SEUS can not detect the device)
Thank you
hello i found a way and it worked for me download flash tool and extract it look for a folder called drivers in there u will find something called ggsetup-2.2.0.10
run this install it and all done
@huzi7868 thank you for your help
However, that didn't succeed and I reinstalled windows and drivers again, but still not working
Even no luck when the phone is in flashmode
Just tried it on a third Computer and checked the cable but the cable is working on another HTC Desire but not on my Xperia X10 (I mean my X10 cable), however they are both charging
try flashtools, there's a folder called 'drivers' in it, open it and click on the installer
a.monteiro said:
try flashtools, there's a folder called 'drivers' in it, open it and click on the installer
Click to expand...
Click to collapse
I agree, I also have solved in this way.
Download the latest version of Flashtool and after installing it you will find in the "drivers" folder the file "Flashtool-Drivers.exe".
Run it and select the drivers you need. Then connect again your Xperia X10
I really appreciate your help, but I had done that 3 times and on different computers but "USB Device not recognized"
As I sad before, use SEUS to install SEMC USB DRIVER. I have win 7 64bit, and I install driver on it. First, install Update service. When its finished, start Update Service and follow instruction (check "Licence Agree" button, and click next, then pick your phone, X10i I suppose, be carefull there is two X10, One is X10, and other is X10 SO-01b. I pick X10 for myself, and press NEXT. Turn off your phone, press and hold BACK button on phone while connecting with PC via USB. HOLD till you see message to release BACK button. Till then your driver will be installed.
Download SEUS from here http://www.megaupload.com/?d=SBDVZ3DG
@Dzufa Thank you, but I had done that before and tried it again, whenever I connect the phone pressing the back button the green LED illuminates and "USB device is not recognized" appears and nothing happen after that, SEUS just behaves like nothing is connected.
Try with this one. And I think you must be online, because SEUS must download some files.
I really did that and of course updated SEUS, as I said green LED illuminates and nothing happens even in flash tool (it used to work for ages but suddenly it stopped, it only charges)
BTW, I had flashed many kernels and ROMs before it happened so I am quite familiar with flashtool and SEUS, I unlocked the bootloader using 9lucas method and it worked after that I installed XSP ROM and the USB worked as well, however after 2 weeks or so, one day I left it connected it to the PC and I found that the phone turned off and refused to power on, I left it for a while in the charger then powered it on and it powered on, then it has refused to connect to the PC through USB since then.

[Q] Xperia U Fastboot mode

Hello, I can not enter fastboot (or flashboot) mode on Xperia U, I want to unlock bootloader, I got unlock code from sonymobile website, I am following instructions , but I can not get in fastbot mode anyway,
When I turn of the phone, and press volume up and power button simultaneously while plugging phone to laptop, in device manager new unknown fastboot device apair, but for few seconds, I can ot install android_winusb.inf either, it says, that windows could not find any drivers.
Anyway, after few seconds unknown device disrepair and phone goes to charging.
Android version 2.3.7
windows version win7 ultimate sp1 64 bit (may be this is the problem?)
http://forum.xda-developers.com/sho...sible+solution+for+fastboot-windows7+problems
I Installed flashtool and flashtool drivers for it and finally entered in fastboot mode
Problem is solved
Funny thing is, that it still not works with Sony's original micro USB cable, but works perfectly with Samsung's cable
Windows treats every USB port independently. So windows has to "install" the driver again for every new USB port used. If you connect the Sony USB cable to the port the Samsung is currently connected to it should also work for the Sony cable.
Sent from my ST25i using xda app-developers app
I had this problem with fastboot but after a few reboots it worked, hate windows 7 :/
giokiborg said:
I Installed flashtool and flashtool drivers for it and finally entered in fastboot mode
Problem is solved
Funny thing is, that it still not works with Sony's original micro USB cable, but works perfectly with Samsung's cable
Click to expand...
Click to collapse
Can you help me how you did it using flash tools?

[Q] Tablet Z bricked?

Hi there,
yesterday I tried to root my new Tablet Z (16GB, LTE, Model: SGP321, Firmware: 10.4.B.0.569) and it doesn't start since then.
I used an ubuntu live CD for all these tasks because fastboot doesn't work on my win 8.1 and my debian wheezy didn't have the libc-dev needed in its repositories (didn't want to mess with packets that weren't yet integrated into my OS).
What I did:
unlock the bootloader according to http://unlockbootloader.sonymobile.com/instructions
I followed the instructions here: http://forum.xda-developers.com/xperia-z/general/how-to-root-10-4-b-0-569-t2590781
a few annotations to this:
the firmware rar didn't include a "Recover.zip", so I used the boot.img directly inside the firmware rar
although sony and this CM tutorial use the "-i" parameter of fastboot, I didn't use it because it wasn't used by the tutorial
after I did the "fastboot reboot" step, the device wasn't listed anymore when typing "fastboot devices", which, I think, is okay since the device should restart then.
I think it didn't really restart, because the LED on the side glew red.
I tried to turn on the tablet but it didn't do anything (the LED kept glowing red).
I tried holding vol up and power for a few seconds (until the LED blinked first once and then three times) but the tablet wouldn't do anything except for the LED glowing red. at somepoint, the LED would turn off (I think that happened when I hold vol up and power for more than 10 sec).
I was able to let it glow red again by pressing vol up and power again and release the vol up button before the power button.
I also tried to use the PC companion on my windows machine to repair the tablet but the tablet wasn't even recognized (either using the fastboot-procedure by holding vol up while connecting the tablet nor normal plugging in...)
any ideas what I could do next?
Same Problem!
Hey wullxz!
I have the same problem. Red LED most of the time, and I cannot make ANY USB connection to the PC. The tablet won't show up in the device manager. So obviously cant use flashtool, nor PC companion. Ive tried all this volume up and down button stuff, but simply cannot get it to show up on the computer.. Tried a different USB cable as well.. Same issue. The USB port is definitely not broken. Its brand new..
Have you found any solution ? Or anyone else? Mine just got back from Sony Repair.. they wont fix it cuz they detected that Ive tampered with the original software.... meaning Warranty Lost!
Great!
hi,
i also sent mine to sony for a repair. i wrote that i did a firmware update and the tablet wouldn't boot afterwards.
i didn't try the bootloader-unlock again afterwards.
Help Needed!
Tablet Z with unlocked bootloader and rooted 10.1.C.0.370
My issues occured after a downgrade to 4.1.2.
I CAN:
1) Start my tablet, everything normal...
2) Charge my tablet
3) Go into safe mode
4) Go into fastboot mode (solid BLUE LED)
5) Use the memory card and use root apps (maybe this could help restore?)
I CAN NOT:
1) Get my PC to recognize that a USB device is connected. Neither in Mass Storage mode, Media mode, nor fastboot mode.
- Tried with several cables and computers (this is not a driver issue, since it won't show up at all in device manager)
- Flashtool obvious;y says, no device connected
2) Get in to flashmode: device blinks red for about half a second, then green for half a second, and then LED is off. Nothing recognized via USB on PC
3) Get into recovery mode
4) Update over WIFI (fails because unlocled bootloader I suppose)
Any help would be greatly appreciated!
i think you should open a new thread for your problem because it seems like it's not really similar to my issue.
you should get more/better replies in an own thread.
Oki
wullxz said:
i think you should open a new thread for your problem because it seems like it's not really similar to my issue.
you should get more/better replies in an own thread.
Click to expand...
Click to collapse
Oki thnx, will try that!
centinel_x said:
Tablet Z with unlocked bootloader and rooted 10.1.C.0.370
My issues occured after a downgrade to 4.1.2.
I CAN:
1) Start my tablet, everything normal...
2) Charge my tablet
3) Go into safe mode
4) Go into fastboot mode (solid BLUE LED)
5) Use the memory card and use root apps (maybe this could help restore?)
I CAN NOT:
1) Get my PC to recognize that a USB device is connected. Neither in Mass Storage mode, Media mode, nor fastboot mode.
- Tried with several cables and computers (this is not a driver issue, since it won't show up at all in device manager)
- Flashtool obvious;y says, no device connected
2) Get in to flashmode: device blinks red for about half a second, then green for half a second, and then LED is off. Nothing recognized via USB on PC
3) Get into recovery mode
4) Update over WIFI (fails because unlocled bootloader I suppose)
Any help would be greatly appreciated!
Click to expand...
Click to collapse
let it charge to 100%, check for flashmode drivers installed and then try attaching it to pc only when flashtool asks you to do it.
Rootk1t said:
let it charge to 100%, check for flashmode drivers installed and then try attaching it to pc only when flashtool asks you to do it.
Click to expand...
Click to collapse
Hey thanks for your reply... It wont go into flashmode... Theres something fundamentally wrong.. I cant figure out what... I leave it plugged in for 48 hours..but it doesnt really get full.. the most Ill get the orange LED.. like 50%... now its on since about 12 hours.. no LED on at all... strange..
But yea.. no flashmode... Nothing showing up when connecting the USB cable... nothing in device manager..and therefore flashtool sees nothing!
SOLVED
Problem solved! I can't believe it. Two bad(?) USB cables. Bought a new one, charges fine, flashmode fine. Flashed stock ROM.
However the Camera still doesn't work. Maybe the problem of the cable inside which may have come loose!

Xperia x10i help required

Hello,
Just picked up one of these 2nd hand for a young man I know.
It has a custom rom on it that has issues.
I am trying to use sony pc companion to try to fix but for some reason I can not connect to pc.
I plug in the usb cable but nothing shows on the pc.
Hoping someone can help me please.
I have tried 2 different leads but still nothing.
Cheers
Android Noobie said:
Hello,
Just picked up one of these 2nd hand for a young man I know.
It has a custom rom on it that has issues.
I am trying to use sony pc companion to try to fix but for some reason I can not connect to pc.
I plug in the usb cable but nothing shows on the pc.
Hoping someone can help me please.
I have tried 2 different leads but still nothing.
Cheers
Click to expand...
Click to collapse
If the PC is Windows 7 or 8 you should see a USB connection.
Any USB 2.0 MicroUSB data cable should work.
When you plug the USB data cable into the PC and the Sony Ericsson Xperia X10i phone, do you get an LED light indicating the phone is being charged(powered) via the USB port? You should see an LED power light.
On the phone you can enable USB debugging ( Settings ► Applications ► Development )
This won't 'enable' the connection but it does:
a) Provide an advance software connection between PC and phone for software updates and etc.
b) Displays a little Android icon on the phone to show something is connected.
When the phone is connected in USB data mode, you should see a new drive appear on the PC.
These are just very basic things but just covering them as we progress through to a solution.
PC Companion is a good app to start with to restore the phone back to stock firmware.
Another Sony Application is Sony [Ericsson] Update Service(SEUS) Sony Update Service
Sony Update Service just focuses on the firmware update and does not have the PC suite and Tools of the extended PC Companion application.
SEUS may provide the 'kick' the PC needs to request access to look for SEMC USB drivers to establish phone/PC connection.
There is also Flashtool.
This will still need the PC to provide USB drivers, which is should prompt for, but could require manual driver configuration.
In the Flashtool folder there is a driver install app that prompts for drivers of a given phone, but this is not always a 100% sure fire solution.
So, I'd check using SEUS to start with and see if things improve.
Thanks mate.
I did SEUS and it said the phone was up to date.
I tried again to use Sony pc companion.
I get to the part where it says drop down the menu and tap usb then mount.
The phone does not do that.
When I drop down the menu all I get is usb debugging.
When I plug into pc via usb lead I see an icon which says cd drive I but I can not open the drive.

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