Atrix reboots constantly - Atrix 4G Q&A, Help & Troubleshooting

I know there's a few posts on this, but looking for advice specific to my symptoms. The problem started off with Android media process using up a lot of cpu each time the phone was powered on. It gradually got worse and started rebooting when this happened. Started off as once or twice a day. Then got worse and worse. I had been on a bell atrix ROM (2.3.6) for about a year.
Tried flashing a number of roms, and making sure to clear caches and factory reset each time. Tried numerous versions of the CWMRecovery, no good. I notice that it noly seems to restart if it tries to communicate wirelessly (wifi or 3g seemingly). If I just leave it in cwmrecovery, it stays on fine. If I leave it at the first motoblur setup screen, without entering wifi settings, it stays on fine.
So I guessed it may be related to the radio. Installed a UK radio, bell original one and a euro one to no avail
Is there anything else I can do before I give up, or is it hardware?

cruhoortwunk said:
I know there's a few posts on this, but looking for advice specific to my symptoms. The problem started off with Android media process using up a lot of cpu each time the phone was powered on. It gradually got worse and started rebooting when this happened. Started off as once or twice a day. Then got worse and worse. I had been on a bell atrix ROM (2.3.6) for about a year.
Tried flashing a number of roms, and making sure to clear caches and factory reset each time. Tried numerous versions of the CWMRecovery, no good. I notice that it noly seems to restart if it tries to communicate wirelessly (wifi or 3g seemingly). If I just leave it in cwmrecovery, it stays on fine. If I leave it at the first motoblur setup screen, without entering wifi settings, it stays on fine.
So I guessed it may be related to the radio. Installed a UK radio, bell original one and a euro one to no avail
Is there anything else I can do before I give up, or is it hardware?
Click to expand...
Click to collapse
just had a look around and came across this http://forum.xda-developers.com/showthread.php?t=1884381 . Forgetting the Jb reference it might be an idea to follow the steps and see if that helps.
If it were me, I would do a complete system wipe first (CWM>mounts and storage>format system,data,preinstall,osh) and then reinstall a rom (I would recomend CM7.2 to start). I also might be inclined to take the external sd card out as well before restarting phone and see if that helps (going down the corrupt media file route)
Good Luck!

barry_ said:
just had a look around and came across this http://forum.xda-developers.com/showthread.php?t=1884381 . Forgetting the Jb reference it might be an idea to follow the steps and see if that helps.
If it were me, I would do a complete system wipe first (CWM>mounts and storage>format system,data,preinstall,osh) and then reinstall a rom (I would recomend CM7.2 to start). I also might be inclined to take the external sd card out as well before restarting phone and see if that helps (going down the corrupt media file route)
Good Luck!
Click to expand...
Click to collapse
Thanks for this, I never spotted the mounts and storage section for formatting before. Looks to be good to get a clean wipe
Will try now

I managed to get the MROM rom on to it, and it has stayed on for about 30mins now with wifi on.
However, it doesn't boot normally, it says 'Modem did not power up, starting RSD protocol support'. I have to choose Boot Android (no BP) to get it to boot ok. What would make it fail like this?
Is there any way to make the phone always boot android by default?
Another thing to add: I can't add any APN. If I add one and save, it doesn't save.

cruhoortwunk said:
I managed to get the MROM rom on to it, and it has stayed on for about 30mins now with wifi on.
However, it doesn't boot normally, it says 'Modem did not power up, starting RSD protocol support'. I have to choose Boot Android (no BP) to get it to boot ok. What would make it fail like this?
Is there any way to make the phone always boot android by default?
Another thing to add: I can't add any APN. If I add one and save, it doesn't save.
Click to expand...
Click to collapse
I can see that i am missing a boot.img to make it boot properly. Where can I download it?

A boot image always comes with any ROM, and MROM is no exception. If you sucessfully flashed the ROM, you've flashed the boot image too, I'm not sure why you think it's missing. But if you really want to reflash it, you can always extract it from the ROM's zip file.

ravilov said:
A boot image always comes with any ROM, and MROM is no exception. If you sucessfully flashed the ROM, you've flashed the boot image too, I'm not sure why you think it's missing. But if you really want to reflash it, you can always extract it from the ROM's zip file.
Click to expand...
Click to collapse
Alright, looks like I misunderstood the function of the boot.img. Any idea as to why it would not load the OS without me prompting it to boot android with no bp?
What is the best process to follow before flashing a rom?
I was doing factory reset,clearcache and clear dalvik from CWM. And I have started doing CWM>mounts and storage>format system,data,preinstall,osh now too.
Is that sufficient to get a good clean slate to start fresh?
And what's the best way to flash the radio? I have tried moto-fastboot radio radio.img, but that seems to stop the OS from loading. I assume the radio be installed after the ROM?

Tried an older gingerbread Bell rom, and same problem. I can only get it to boot by choosing boot android(no bp).
I also can't add an APN to it. I create it, save it and it doesn't save it to the list.

Found a fix here for the APN problem on ICS, but wondering if there's an equivalent on Gingerbread?
'Settings --> More... -> Uncheck 'Enable alt OEM telephony code' and 'Enable alternate getIMSI code'. Then reboot, and now you can add your own apn. '

No idea really, sorry. Kinda seems to me for some reason it's your bootloader that's having issues, not the ROM.

Still cant get it working, can't add an APN.
Replaced the SIM, same.
Noticed that the IMEI and baseband are listed as unknown, and think it's related. So I tried flashing a few radios.
Bell radio stays on about a min, then reboots phone
UK radio reboots once OS has loaded
French radio reboots once OS has loaded
I am based in Ireland, using a phone that was originally Bell Canada. Which radio should I try flashing?

Have you tried AT&T 36p or 37p radio?

No dice. What is the standard process with the radio zip? I have been extracting to a folder, then using moto-fastboot to clear the cache, then install the radio.
Am I missing a step or 2?

Why were you extracting it? Most radios come in a flashable ZIP, which means you flash it through recovery. No extracting.

I always got an error trying to install the zip in CWM. So installed img from fastboot instead. I'll try the newer zips from CWM.

cruhoortwunk said:
I always got an error trying to install the zip in CWM. So installed img from fastboot instead. I'll try the newer zips from CWM.
Click to expand...
Click to collapse
I get error 'assert failed' ...status 7.installation aborted..'trying to install both ATT radio zips via CWM, and status 0 trying Bell radio zip

Update on this:
I got a new phone a few days ago, and had trouble adding an APN (same problem it wouldn't save). Problem was it was not reading the sim correctly. I had some sellotape on part of the card. Removed this, and I was able to add the APN no problem.
I have cleaned the contacts on the sim card reader, no luck.
I am convinced that this is the faulty part though. When I go to add an APN, it should automatically populate the MCC and MNC from the sim, but it doesn't.

Sorry to bump an old thread but...
I have left this Atrix aside for a few months,and wanted to try it once more before giving up entirely.
It reboots when I use 3g or wifi. If I leave it offline or in cwm mode, it stays on ok.
Any ideas? Is it definitely hardware? (Have tried about 4 different images)

cruhoortwunk said:
Sorry to bump an old thread but...
I have left this Atrix aside for a few months,and wanted to try it once more before giving up entirely.
It reboots when I use 3g or wifi. If I leave it offline or in cwm mode, it stays on ok.
Any ideas? Is it definitely hardware? (Have tried about 4 different images)
Click to expand...
Click to collapse
Does it reboot if you put it in Airplane mode, then connect to WIFI only?
My Atrix randomly reboots if I have the cellular radio on, but if I put it in Airplane and only use WIFI, its very stable. I tried dozens of radios and ROMs, nothing seems to help, so I've chalked it up to some flaky hardware.

Related

[Q] Broken WiFi/BT/Call Audio on Atrix

Hey guys.
Thought I'd start a thread discussing the recent problems with people playing with ICS on their phones.
After flashing a various ICS ROM, I tried enabling wifi.
Then, after trying it'd say error, and randomly reboot. Same issue with Bluetooth.
So I ended up trying the PDSfix via fastboot, with no luck.
Then I tried flashing multiple other ROMs (both ICS and Gingerbread), deleting all data each time, changing SIM cards, and changing recoveries. Still no luck.
ROMs tried:
Neutrino
CM9 (joker's)
Nottach
Fruit Cake (stock 2.3.4)
AOKPCB
Now I'm stuck with a phone that has no audio during calls (i can't hear the caller, they can hear me), broken WiFi, Bluetooth, and random reboots that are occuring more and more often.
Any ideas?
I would flash an SBF but I can't find ANY (literally, any) on XDA. All the original threads with SBFs were for multiupload, which we all know is gone.
Thanks in advance.
*****EDIT*****
Found an SBF- in the process of flashing it now. Will update once done.
*****EDIT 2***
Flashed SBF, now I can't even get past the bootloader screen.
No motorola warranty, or insurance on the phone.
The Bluetooth and Wi-Fi issue is hardware problem. If you search the forums a lot of people face it. Only thing you can do is send it in for repair or you could flash a rom with Wi-Fi and Bluetooth disabled.
heres the rom
http://forum.xda-developers.com/showthread.php?p=26163360
<edit2> after flashing sbf can you access recovery. Does it just sit there on the boot screen?
Sent from my MB860 running Jokersax's CM9
giqbal said:
The Bluetooth and Wi-Fi issue is hardware problem. If you search the forums a lot of people face it. Only thing you can do is send it in for repair or you could flash a rom with Wi-Fi and Bluetooth disabled.
heres the rom
http://forum.xda-developers.com/showthread.php?p=26163360
<edit2> after flashing sbf can you access recovery. Does it just sit there on the boot screen?
Sent from my MB860 running Jokersax's CM9
Click to expand...
Click to collapse
After flashing the SBF I cannot access recovery. The device's bootloader was once again locked, and when trying to enter recovery, it showed the android background, but just sat there.
And again, I could not get into android.
danstheman7 said:
After flashing the SBF I cannot access recovery. The device's bootloader was once again locked, and when trying to enter recovery, it showed the android background, but just sat there.
And again, I could not get into android.
Click to expand...
Click to collapse
you need to use fastboot and wipe userdata
danstheman7 said:
After flashing the SBF I cannot access recovery. The device's bootloader was once again locked, and when trying to enter recovery, it showed the android background, but just sat there.
And again, I could not get into android.
Click to expand...
Click to collapse
Isn't that expected behavior for the stock recovery? If you flash the SBF you get the stock recovery back and lose access to CWM.
Similar issue with cm7.2
I flashed my new eBay phone from old Neutrino 2.5 that was loaded upon it to latest stable olympus build, synched my wi-fi and bluetooth, everything appeared great, now if I try to make or receive a call without the bluetooth synched, the phone goes dark, callers can hear me, I can't hear them, and have to hard re-boot to access anything on phone... tried factory resetting, clearing data, same issue.
But if I synch BT everything works great.
None of the builds you were able to flash with would allow you to add a BT device? If any do load after you get around clearing caches and installing mod properly, try calls with a BT, that is my issue now, looking for a build that will allow me to use the phone without the BT, ear gets sore wearing this all day long...
sorry to post here but..
Just tried cm-7.2.0-TG-olympus-UNOFFICIAL and cleared cache and dalvik, guess that is not same as doing a clean install, anyhow same issue, only option in a call, when BT was used to start the call, is speaker and BT, for output that is, there is no handset option, is there a place to change a setting to enable the handset?
Maybe that is what is tweaked on our phones, when it does not see an output selection available it SODs on us..?
Will try to read up on how to install that Rom clean or a different one someone here on forums could suggest, or if anyone knows where handset feature is located...
found a link to kernels on here, but confused over which one would be required going from 2.3.7 to these 2.6.xx variants. ATT for now, going straight talk using ATT tomorrow.
Sorry do not have 10 posts in yet to post in Dev section, soon...
http://forum.xda-developers.com/showthread.php?t=1656760&page=6
Check that out. Delete / move the BT/Wifi driver files, then the thing no longer reboots.
It is a hardware fault. No ROM will fix this, you can only bypass the most adverse effects
Possible fix
Had the same problem did this
Download moto-fastboot, and unzip to C:\moto-fastboot
DL here:http://www.android-advice.com/file-d...rix_Root_Files
Download system image for 2.3.4 and unzip to moto-fastboot folder
DL here http://www.android-advice.com/file-d...bread_4591_ROM
open cmd and navigate to C:\moto-fastboot\
Force fastboot on phone by holding down PWR and VOL UP while inserting battery.
Type these commands:
moto-fastboot oem unlock (it will show atrix ID re-enter with ID at end of line)
when finished, then enter these commands:
moto-fastboot flash boot boot.img
moto-fastboot flash system system.img
moto-fastboot -w
moto-fastboot reboot
When it reboots it should give an error code 2 could not boot
now unlock the bootloader (http://forum.xda-developers.com/showthread.php?t=1182871)
after that install cwm recovery again (same link)
now you should be able to access cwm recovery and install another custom rom that works
hopefully it works worked for me.
**edit**
After installing a rom wifi was still not working fortunatly found a fix for that to
http://www.youtube.com/watch?v=SYz_RiuFVRk
did that and now wifi bluetooth work

Stuck on boot screen and have tried many, many times...

The gist of my problem: Earlier today I successfully installed the latest CM9 from Joker (.0.7.0.0). Unfortunately, all wireless services other than WIFI were down (including SMS and telephone), and on start the phone produced an error about the com.android.phone force closing (or some such). I figured I had screwed something up, so I reflashed the clean stock firmware.
Since then (roughly 12 hours ago), I've been getting the stuck on the boot screen whenever I try flashing CM9. Relevant details follow:
Logcat doesn't help -- it tosses an error about the shell directory or file not being found (the exact error message escapes me, but I can reproduce it if need be).
I've tried formatting cache, data, and system, followed by a wipe (or two) on several occasions.
I've also tried flashing various versions of CM9 -- specifically .0.7.0.0 and .3.1. Both give the same result. I've also tried whatever version is in the KitchenSink v2.11 installer. Same result.
My CMW version is the 5.0.2.8. I installed it through RomManager (as opposed to the command prompt on Windows, which I did the first time when it quasi-worked). I've read that using v2 fixes this issue, but I can't find a live copy anywhere, so I haven't been able to try it.
Rather than going for a completely new install every time I bork something, I made a backup just after I finished unlocking and rooting the phone. I just restore that backup after each attempt, and it goes back to working fine on the stock Android firmware (3.whatever).
Any ideas? I think I'll try starting completely from scratch again and not using RomManager tomorrow, but if anyone can point out my error before then and save me a lot of -- hopefully not wasted -- effort, it would be fantastic.
Cheers,
Vash
vash265 said:
The gist of my problem: Earlier today I successfully installed the latest CM9 from Joker (.0.7.0.0). Unfortunately, all wireless services other than WIFI were down (including SMS and telephone), and on start the phone produced an error about the com.android.phone force closing (or some such). I figured I had screwed something up, so I reflashed the clean stock firmware.
Since then (roughly 12 hours ago), I've been getting the stuck on the boot screen whenever I try flashing CM9. Relevant details follow:
Logcat doesn't help -- it tosses an error about the shell directory or file not being found (the exact error message escapes me, but I can reproduce it if need be).
I've tried formatting cache, data, and system, followed by a wipe (or two) on several occasions.
I've also tried flashing various versions of CM9 -- specifically .0.7.0.0 and .3.1. Both give the same result. I've also tried whatever version is in the KitchenSink v2.11 installer. Same result.
My CMW version is the 5.0.2.8. I installed it through RomManager (as opposed to the command prompt on Windows, which I did the first time when it quasi-worked). I've read that using v2 fixes this issue, but I can't find a live copy anywhere, so I haven't been able to try it.
Rather than going for a completely new install every time I bork something, I made a backup just after I finished unlocking and rooting the phone. I just restore that backup after each attempt, and it goes back to working fine on the stock Android firmware (3.whatever).
Any ideas? I think I'll try starting completely from scratch again and not using RomManager tomorrow, but if anyone can point out my error before then and save me a lot of -- hopefully not wasted -- effort, it would be fantastic.
Cheers,
Vash
Click to expand...
Click to collapse
Use this recovery. http://forum.xda-developers.com/showthread.php?t=1218417
Or jokers at http://forum.jokersax.com/discussion/25/joker-recovery-for-the-photon-v3
I use the first link. Works perfect. Once you install the recovery. Wipe everything. Install 0.3.1. Boot into the system. Go back and flash the newest 0.7.0 update with gapps.
Should fix all the issues.
Sent from my SGH-I777 using XDA
Well, I got .3.1 working. Then tried to install .7 and it crapped itself again. Should I have cleared all the data/caches/etc. between the two?
Edit - I tried it again but this time cleared all the data between installs. It booted, but I got the same 'android.phone failed to start' message.
Edit 2 - Alright, I think I got it. I didn't clear anything between the two installs, but I installed each firmware twice without exiting recovery mode either time. It seems to be working (phone works, at least), although I'm not sure my 3G is working...
na7q said:
Use this recovery. http://forum.xda-developers.com/showthread.php?t=1218417
Or jokers at http://forum.jokersax.com/discussion/25/joker-recovery-for-the-photon-v3
I use the first link. Works perfect. Once you install the recovery. Wipe everything. Install 0.3.1. Boot into the system. Go back and flash the newest 0.7.0 update with gapps.
Should fix all the issues.
Sent from my SGH-I777 using XDA
Click to expand...
Click to collapse
Joker's recovery is a zip file you can flash from 5.0.2.8 if you don't feel like hooking up to the computer and using fastboot. But 5.0.2.8 doesn't work right to flash roms.
Sent from my MB855 using xda app-developers app
Aside from not being able to connect to any 3G networks (which is a problem...), it looks like it's working. Any ideas why 3G doesn't work now?
Thanks for the help thus far =)
vash265 said:
Aside from not being able to connect to any 3G networks (which is a problem...), it looks like it's working. Any ideas why 3G doesn't work now?
Thanks for the help thus far =)
Click to expand...
Click to collapse
Install 3.1, boot, reboot to recovery, wipe cache and dalvik, install 7.0, install gapps, boot.
Sent from my MB855 using xda app-developers app
Acvice said:
Install 3.1, boot, reboot to recovery, wipe cache and dalvik, install 7.0, install gapps, boot.
Sent from my MB855 using xda app-developers app
Click to expand...
Click to collapse
Yep...already did that and got it to boot just fine. Now I'm struggling with poor reception. I've seen other users (different phones) mention radio upgrades, but I was extremely unfamiliar with the terminology. The phone seems to work okay, but I only get 1x reception for data.
Or were you actually suggesting to repeat the entire process?
Edit - Tried again, still no luck with 3G.
vash265 said:
Yep...already did that and got it to boot just fine. Now I'm struggling with poor reception. I've seen other users (different phones) mention radio upgrades, but I was extremely unfamiliar with the terminology. The phone seems to work okay, but I only get 1x reception for data.
Or were you actually suggesting to repeat the entire process?
Edit - Tried again, still no luck with 3G.
Click to expand...
Click to collapse
Before doing what i stated did you wipe everything (system, data, cache, dalvik)? Also, you still getting a forceclose upon boot or just crap signal? And are you on sprint or electrify?
Acvice said:
Before doing what i stated did you wipe everything (system, data, cache, dalvik)? Also, you still getting a forceclose upon boot or just crap signal? And are you on sprint or electrify?
Click to expand...
Click to collapse
I wiped everything. I can boot into the OS and my phone works fine, but my data rate is stuck on 1x (so crap signal). I'm on sprint.
vash265 said:
I wiped everything. I can boot into the OS and my phone works fine, but my data rate is stuck on 1x (so crap signal). I'm on sprint.
Click to expand...
Click to collapse
well did you have 3g on stock? there's no reason it would go to 1x unless 3g is unavailable. the rom shouldn't cause it to go into 1x.
na7q said:
well did you have 3g on stock? there's no reason it would go to 1x unless 3g is unavailable. the rom shouldn't cause it to go into 1x.
Click to expand...
Click to collapse
Yep. Despite popular belief, I'm not a moron =) I'm in the dead center of 3G availability for Sprint in my area, and with stock android I get perfect 3G reception. I've read reports of the same things happening to other people, but haven't found a solution yet. I restored to stock after making a backup to try updating the PRL. I'll update again when I find out if it worked or not.
Edit - Sprint just sucks, apparently. http://www.sprintusers.com/forum/showthread.php?t=225908
When I rebooted to stock I checked the radio status and sure enough, 1xRTT. Evidently I am a moron =p
There was something wrong with the phone afterall. To fix it, I did the following:
Dial *#*#4636#*#*
You'll be presented with a menu. Go to Phone Information.
About halfway down the page, there will be a menu with a dropdown. Mine was set to CDMA. To fix the issue, I changed it to CDMA auto (PRL). I'm now receiving excellent 3G reception.

[Q] FIXED! ATT SGH-I717 Sim card error!!

*READ BELOW FOR A GUIDE TO FIX*
I've had my note for over a year now and i have had it rooted pretty much the entire time. Never any problems with it up until recently it started doing this thing where it would keep restarting. It would boot up and less than a minute later just restart. Off and on for a few days it was doing this. I was still running 2.3.6 at that point. So i decided to push 4.0.4 via odin since kies didnt support the firmware. Everything was working fine for a few hours then all of the sudden "the ring of death" showing me no service. Went through the phone and noticed it was saying there is no sim inserted. Tested sim on another phone. Works fine. Since then ive figured out via kies i can recovery and update firmware. Tried that. No Bueno. Now im to the point where im on 4.0.4 with no service. I've scoured through forums trying all kinds of different things, pushing different roms and modems via odin and cwm. Still no bueno.
Baseband version
Unknown
Kernel Version
3.0.8
Build Number
IMM76D.UCLF6
If anyone can give me ideas im willing to try them out.
Thanks.
I got it working so heres a direction for anyone else who has this issue!
Replaced Sim&SD card reader-No fix
After flashing all kinds of roms & modems still same issue saying no sim inserted.
Do a hard reset through your settings.
Flash cwm and put the radio from this link on your sd card. Use cwm to flash the radio.
Flash rom http://forum.xda-developers.com/showthread.php?t=2261598 via odin.
The first try i got an error during flash and got stuck on the software download error screen.
Reflashed the JB rom.
After its flashed flash clockwork recovery.
Enter cwm and do a factory reset. Clear cache. Clear dalvik cache. Reboot system.
If you get service, turn off phone. enter cwm and do a backup.
Reboot system.
It should be working.
If not restart and make sure to do a factory reset through your settings in the phone before reflashing rom.
Got the Phone up and running for about 30 mins.
After battery removed it reverted back to no sim card inserted.
Kept reflashing rom until it worked again.
Flashed cwm.(ClockworK recovery mod)
Deleted cache, dalvik cache
Backed up via cwm
If it reverts back to no sim after that restore using the cwm backup.-it worked for me
Now for the tricky part, my phone was getting crappy service...
So heres what i did to fix it.
Settings-more settings-mobile networks-access point names-click on the apn.
Name-
ATT Phone
APN-
Phone
Proxy-
Not set
Port
Not set
User Name-
Not set
Password-
Not set
Server-
Not set
MMSC-
http://mmsc.mobile.att.net
MMS Proxy-
proxy.mobile.att.net
MMS Port-
80
MCC-
310
MNC-
410
Authentication type-
None
APN type-
default,admin,fota,mms,supl,hipri,internet
APN protocol-
IPv4
Enable/disable APN-
(check mark)
Bearer-
Unspecified
Hope this helps anyone else having this issue.
I believe I've read something like this before. I think they fixed it by starting over from scratch. Try returning to stock thru Odin. Then root and flash rom of choice.
440bro said:
I believe I've read something like this before. I think they fixed it by starting over from scratch. Try returning to stock thru Odin. Then root and flash rom of choice.
Click to expand...
Click to collapse
I Started from scratch via "kies emergency recovery".
No luck.
dweeezy said:
I Started from scratch via "kies emergency recovery".
No luck.
Click to expand...
Click to collapse
did you try rolling back to GB? it could be a bad port on your phone. that was my problem.
Stuck power button. Your pants are too tight.
Theoriginalgiga said:
did you try rolling back to GB? it could be a bad port on your phone. that was my problem.
Click to expand...
Click to collapse
i ordered a new sim port to see if that works. what is gb?
Same situation...finally went to ATT and had a "new" phone sent under warranty. Of course NOW I'm pulling my hair out trying to migrate everything over to the new phone. I rooted and every ROM I try and install aborts. **** me. I don't even know where to start anymore
dweeezy said:
i ordered a new sim port to see if that works. what is gb?
Click to expand...
Click to collapse
GB stands for Gingerbread which was the first version of the OS that came with the phone. I believe the number was 2.3.6 (you can take a look in the about section in the settings and it'll tell you what you're currently running). ICS is Ice Cream Sandwhich which for our phone was 4.0.4 i believe. Jelly bean just came out today which you can use Kies to upgrade to and that I believe is 4.1.2. The numbers don't really mean a think, just the classification of what the OS is so if your phone reads something else (say 2.3.4) assume your phone is right and I'm wrong. I can't remember OS versions to save my life haha.
But you can use Kies to do an emergency recovery and I THINK it'll install Gingerbread. that's where I'd start, then test it, and then move to ICS and test, and then move to JB and test. I know long tedious process, but sometimes it's necessary. Imagine how fun I am to talk to on the phone while troubleshooting a computer :laugh:
redman9 said:
Same situation...finally went to ATT and had a "new" phone sent under warranty. Of course NOW I'm pulling my hair out trying to migrate everything over to the new phone. I rooted and every ROM I try and install aborts. **** me. I don't even know where to start anymore
Click to expand...
Click to collapse
what I use to migrate, and I between roms at least once a week with a full wipe because I rely on my phone being stable.
SMS and call logs: SMS Backup + (saves your call logs and sms to your gmail account. Makes a label for it and everything, pretty sweet. You can also restore from it. it takes about an hour for me to restore at 7000+ text messages).
pictures/media: stored on SD card
apps: if rooted and rommed I use titanium backup and run 2 sets. those which I want to keep my data like sms backup + to make restore easier and those I don't care about the data like google voice. If you're stock, just remember to check the little box in the beginning saying backup this phone to google (or something like that) and the next time you have to restore tick the box that says restore from google (or something like that) and it'll reinstall your apps. Mind you not the info, but it'll give you a head start.
As with your issue with installing roms. If you're using CWM i highly recommend switching to TWRP, not saying it's better in fact I like CWM better, but TWRP is the best for our roms and phone. If you have no clue what I mean by CWM or TWRP, read the all info sticky about how to rom thy phone.
I hope that helps.
Thanks OG. Yes, I know CMW and TWRP. I used to switch ROMs a lot. Finally stuck with Collective's latest (the orange one) pretty happy with it except that it's major glitch seems to be reboots whenever an app updates. So I figured unchecking auto update in Gstore should handle that.
You're saying I should try rooting w Odin again, install Superuser, then use TWRP to flash with? I'll be happy to read another 4 hrs of posts/stickies if that'll get me sorted out. I don't expect people like yourself to spend your day helping me. I'm very thankful for your tips here.
I've poured thru the "All things Gnote" threads and Noob Guides. They can be confusing as they always link out to many different threads. There is hardly ever a "Here are the steps 1. 2. 3. 4. 5.
Thanks again OG.
redman9 said:
Thanks OG. Yes, I know CMW and TWRP. I used to switch ROMs a lot. Finally stuck with Collective's latest (the orange one) pretty happy with it except that it's major glitch seems to be reboots whenever an app updates. So I figured unchecking auto update in Gstore should handle that.
You're saying I should try rooting w Odin again, install Superuser, then use TWRP to flash with? I'll be happy to read another 4 hrs of posts/stickies if that'll get me sorted out. I don't expect people like yourself to spend your day helping me. I'm very thankful for your tips here.
I've poured thru the "All things Gnote" threads and Noob Guides. They can be confusing as they always link out to many different threads. There is hardly ever a "Here are the steps 1. 2. 3. 4. 5.
Thanks again OG.
Click to expand...
Click to collapse
No problem always happy to help. since you're used to this sorta thing you don't need to use odin again and reroot. What you can do is either install TWRP through CWM using this file here:
http://goo.im/devs/OpenRecovery/sgh-i717/openrecovery-twrp-2.5.0.0-quincyatt.zip
Or you can install Goo manager, click settings and select Install OpenRecoveryScript (though that's only 2.4.4.0 the link above is 2.5.0.0)
That should change you over to TWRP. and like always do a nandroid backup and then flash to your heart's content!
fixed!
dweeezy said:
fixed!
Click to expand...
Click to collapse
How ?
galinha said:
How ?
Click to expand...
Click to collapse
i have the same issue.....i kn0w its n0t an hardware issue....my ph0ne is fairly new never dr0pped and this started happening 3 days after i p0rted black star jb alpha
I have this same issues ive tried flashing everything ive tried a new sim and replaced the card reader.
What works consistently for me if to flash the latest modem everytime i have to reboot or boot the note. Its my daughters phone now and she drains the battery regularly if it boots after charging or it needs to be rebooted for whatever reason it will come up with the no sim card error. If i flash the modem thru recovery it will work for that boot but only as long as I dont reboot or shut the phone off, then i will have to flash the modem again.
Not fixed
All. This is not fixed. I am having the same issue and if you follow the guide, it works for a day maybe regardless of what rom is loaded or what modems. Has anyone found a real solution to this yet??
i717 running stock GB or ICS or JB roms...
Thanks!
I have the exact same issue. Replaced the sim/sd card slot and still no dice ): Flashed to stock and back. Nope. Still won't work
Kraize said:
I have the exact same issue. Replaced the sim/sd card slot and still no dice ): Flashed to stock and back. Nope. Still won't work
Click to expand...
Click to collapse
I'm having the same problem. There seems to be no set way to get it back to working. Basically any reboot of the phone produces a no sim card error. I have tried flashing the modem through recovery as it was mentioned that will fix the problem. That did not work for me. What does work, sometimes, is one of the following:
1. Full wipe and reinstall
2. Restore backup from Recovery
3. Fix permissions
I just keep doing one of the above listed and eventually it works. However if the phone reboots then it's back to the carousel of trying these options to get it back to working.
I'm running Padawan JB V2
I honestly have no idea what's causing it. I haven't tried to fix permissions before to fix this issue, but if I go into recovery and install the modem again and reboot, it works fine for a while (and by a while, I mean like a few hours at max).
Just started having this issue, myself...after flashing Tmo_SGH-T989_VKL1_radio_ATTNOTE.zip modem on my phone...restoring from a prior backup...
Restoring a backup will not change your modem.

[Q] No mobile network after flashing roms

Would like some help. I have flashed CM 11 and can't make calls. It says mobile network not available. Tried flashing AOKP rom as well and same thing. Mobile data works fine, although i have gotten a popup twice that says 'Google Play Services not supported by your device, please contact your manufacturer' (no noticible issues from this, google stuff i've tried so far works). I have included a screenshot so you can see my baseband and rom version, etc.
Now, i had a great deal of trouble getting a rom flashed to start with, CWM put me into a bootloop and TWRP wouldn't flash anything because it said it couldn't mount /storage when i tried. Used Philz advanced CWM (love it btw, will be using it from now on). Still wouldnt flash the hltespr specific CM11 version so had to use the unified hlte version (it gave me the status 7 asserts issue, but editing the asserts out just gave me a bad file error when flashing). I wiped data/cache/dalvik between each flashing. I don't know if any of that would have bearing on this problem, just including any details i can. Any advice?
Verilin said:
Would like some help. I have flashed CM 11 and can't make calls. It says mobile network not available. Tried flashing AOKP rom as well and same thing. Mobile data works fine, although i have gotten a popup twice that says 'Google Play Services not supported by your device, please contact your manufacturer' (no noticible issues from this, google stuff i've tried so far works). I have included a screenshot so you can see my baseband and rom version, etc.
Now, i had a great deal of trouble getting a rom flashed to start with, CWM put me into a bootloop and TWRP wouldn't flash anything because it said it couldn't mount /storage when i tried. Used Philz advanced CWM (love it btw, will be using it from now on). Still wouldnt flash the hltespr specific CM11 version so had to use the unified hlte version (it gave me the status 7 asserts issue, but editing the asserts out just gave me a bad file error when flashing). I wiped data/cache/dalvik between each flashing. I don't know if any of that would have bearing on this problem, just including any details i can. Any advice?
Click to expand...
Click to collapse
Have you upgraded your bootloader to NH7? I know most of the newly-updated CM-based ROMs require you to be on NH7 before flashing. That's most-likely why you weren't able to flash the htlespr ROMs. The unified ROMs no longer include the correct APNs for Sprint, so that's why you don't get service on it. I don't know why mobile data works on it.
topherk said:
Have you upgraded your bootloader to NH7? I know most of the newly-updated CM-based ROMs require you to be on NH7 before flashing. That's most-likely why you weren't able to flash the htlespr ROMs. The unified ROMs no longer include the correct APNs for Sprint, so that's why you don't get service on it. I don't know why mobile data works on it.
Click to expand...
Click to collapse
No, didnt realize that i needed to do that. I'll do some research on it because i don't have any idea how to update the bootloader. If you have a link to a good tutorial that would be wonderful! Thanks!
Ok so i tried that, found this tutorial, followed it, no luck. Tried full wipe/reset after that to see if it would let me install the hltespr versions, still no dice. Same situation, mobile data works, calls don't. Will have to wait till daylight to try texting so i don't wake anyone up but i suspect that texting won't work either. Has anyone experienced this and fixed it? Lol i really didn't drop $100 on a phone to be saddled with all the Samsung and Sprint baloney that it comes with, don't wanna unroot....
Bump
Anyone have ideas on this? Have continued to try fooling around with the udater-script file to resolve the status 7 problem so I can install the hltespr variant, still no dice. Please someone help!
Bump!
Sorry, I typically don't have access to XDA forums on the weekend, so couldn't answer your question till now.
You flashed only the baseband/modem, not the Bootloader. If you want to update the Bootloader, you need to use ODIN to flash the Complete OTA NH7 Update.
In order to update the Bootloader, you need to make sure that you use the PC ODIN (not the mobile one) and that you completely power off the phone before you enter download mode (don't access download mode by using the extended power menu when shutting down the phone). I don't think you need to do the battery pull that Freeza had in his instructions (I didn't do it when I ODIN-flashed the NH7 OTA update), but it wouldn't hurt to do it.
Thanks for that, I will try it as soon as I get home tonight! The next thing I had decided to try was to unroot, to back to stock, then try flashing that before I start with the custom recovery and ROM. Do you think I should do that first before doing the whole thing or could that work just flashing that with my phone as-is?
Verilin said:
Thanks for that, I will try it as soon as I get home tonight! The next thing I had decided to try was to unroot, to back to stock, then try flashing that before I start with the custom recovery and ROM. Do you think I should do that first before doing the whole thing or could that work just flashing that with my phone as-is?
Click to expand...
Click to collapse
Well, I always recommend a full wipe (data, system, cache, dalvik) when flashing ROMs. I haven't wiped my internal storage or external storage since I got the phone, so that's not really necessary.
I don't think that unrooting your current ROM is necessary. Flashing the ODIN OTA update will automatically remove root access, so that's not an issue. Here's the steps I took when I updated to NH7 and installed my current ROM (see my sig):
Make a Nandroid backup.
I always do this just so I have a "record" of what I left behind. It also allows me to have all of my app data that I can restore via Titanium Backup (you have to buy the Pro version in order to restore specific apps from a Nandroid backup). I always store a copy on my ext. storage and on dropbox.
Do a full wipe
As I mentioned above, I always wipe data, system, and the caches when flashing ROMs. While I have to take some time to get the new ROM exactly as I like it, it minimizes any potential FCs and errors that some people get when dirty flashing.
Install NH7 all-in-one via ODIN
I installed the NH7 via ODIN. Please note that this is the fully stock, unrooted ROM and will also install the stock recovery.
Let the phone boot and connect to Sprint. Update Profile and PRL.
I do this periodically whenever I go back to stock (from AOSP). I rarely have connection issues, but updating the PRL an profile can help with those.
Install a custom recovery using ODIN.
My recovery of choice is TWRP, but others have found just as much success with CWM and Philz. Just make sure that you're installing the correct version of the recovery (4.4.X version, not the 4.2.X version). I always reboot to the main system after installing a recovery, but that's up to you. In the rest of this post, I'll say "TWRP," but I really mean "custom recovery."
[OPTIONAL] Make a Nandroid backup of the stock ROM
I always do this, but I recognize that it's not necessary, especially since we can just ODIN back to this image at any time. I just like having the option of having a stock backup on the device (in case catastrophe strikes while I'm away from a computer).
Use TWRP to flash your AOSP ROM of choice.
If you haven't installed any apps or messed around with the settings, you shouldn't have to wipe before flashing, but (in case you haven't noticed by now), I tend to err on the side of caution, specifically: wiping everything (data, system, and the caches) before I flash anything.
Set up the ROM how you like it and [OPTIONAL] make one last Nandroid Backup
Whenever I set up a new ROM to the exact way I like it (statusbar settings, accounts set up, apps installed and configured, etc), I make a nandroid backup of my device. This allows me to go back to that "fresh" image whenever something happens to the device and I don't have to muddle around fixing those minor tweaks. Again, I tend to err on the side of wiping the phone too often and taking too many backups, but I've rarely had issues with my phone and ROMs because of it (to the point where I can spend most of my XDA time helping others with their phones), so it might be prudent to follow the advice.
Anyways, that's how I upgraded to NH7 and installed a custom ROM. Others may take a less conservative approach and you're welcome to adjust any of the optional steps.
Hope this helps!
-Topher
OK, did all that successfully, when it went back to stock stiil had the same issue. Mobile data functions, mobile network for calls/SMS doesn't. Did the whole update prl/profile and even tried reactivating from settings, still nothing. Was able to install custom recovery (Philz) and the hltespr CM11 variant instead of the unified generic version. Still has the same problem, mobile network not available. Everything else works perfectly. I did verify in settings that it still wound up as the NH7 after everything I did. Note I did a full reset before each thing that got flashed in this process, and one more for good measure after. Let it boot to the system between steps too.
Lol I've been rooting and switching between ROMs for years and have never encountered anything like this. I'm stumped....
Verilin said:
OK, did all that successfully, when it went back to stock stiil had the same issue. Mobile data functions, mobile network for calls/SMS doesn't. Did the whole update prl/profile and even tried reactivating from settings, still nothing. Was able to install custom recovery (Philz) and the hltespr CM11 variant instead of the unified generic version. Still has the same problem, mobile network not available. Everything else works perfectly. I did verify in settings that it still wound up as the NH7 after everything I did. Note I did a full reset before each thing that got flashed in this process, and one more for good measure after. Let it boot to the system between steps too.
Lol I've been rooting and switching between ROMs for years and have never encountered anything like this. I'm stumped....
Click to expand...
Click to collapse
Dumb question but are you a Verizon customer or Sprint?
Sent from my SM-G900P using Tapatalk
Sprint, I've had big red before but when they did away with unlimited data it wasn't worth paying their high rates.
Bump!
Anyone have any ideas on this? I am just confounded as to why this continues even after being reset to stock.
Same Issue!!!
I have the exact same issue and have been trying to resolve it for the last 2 days... Did you find a solution?
I have the same problem on a Samsung Mega. LTE and 3G data work but phone won't dial if LTE is active. It WILL voice dial if only 3G is active. Sprint. CM11.
I had this problem after flashing ROMs as well, but went into Settings>Connections>More Networks>Mobile Networks>Network Mode and selected LTE/CDMA....no network had been selected. That fixed me right up. Weird part is, I could still avcess the web without WiFi....but couldn't make calls or ise my bluetooth headset until I had performed the above steps. Hope that helps.
thanks forget the little things reset wifi and sprint cell extender
GAPO said:
I had this problem after flashing ROMs as well, but went into Settings>Connections>More Networks>Mobile Networks>Network Mode and selected LTE/CDMA....no network had been selected. That fixed me right up. Weird part is, I could still avcess the web without WiFi....but couldn't make calls or ise my bluetooth headset until I had performed the above steps. Hope that helps.
Click to expand...
Click to collapse

Honor 5x Losing signal after reboot with custom rom

Hello all.
New poster here, been coming here for some time though for the loads of great information and generally helpful people.
I'm having an issue with my Honor 5x, and I seem to be the only one i can find on this forum having this issue.
The issue that I am having is that I lose the ability to connect to the cellular networks (I am actually running dual-sim) when I load a custom ROM after the first reboot.. The first time this happened, it even lost the IMEI numbers (WTF). I restored from the backup I made, and tried again. I got the same result, after the first reboot, it can no longer find the cellular networks, and when i try to search for network providers, it gives me an error simply saying "Error searching for networks." Restore backup again, flash resurrection rom to see if maybe CM13 is just being stupid with my phone, got no signal right off the bat, and could not find networks.
At this point, I restored the stock recovery, and let it recover my phone to stock, which is where I am at the moment, since it works. Also noteworthy, that every time I restored from backup, the phone had no problems at all connecting to the cellular networks. as well, it never had an issue through all of this with connecting to WiFi.
Relevant Information:
Phone Model: KIW-L24
Build Number: KIW-L24C567B331
Emui Version: 4.0
Android Version: 6.01
Kernel Version: 3.10.49-g472a5b3
Location: United states
Carriers: Cricket, MetroPCS
Bootloader is unlocked
I have not restored root access
I have Flashed TWRP and made a full backup (again)
I'm getting the feeling that it is due to to something that I have forgotten, but I can't seem to think of anything.
Help?
So close, but no cigar.
Still having issues, here's what Ive done so far:
Restored phone completely to stock, leaving only an unlocked bootloader.
Loaded the latest version of TWRP
Re-Rooted the phone
Made a complete backup of the phone, with no partitions left unchecked, in case of a catastrophic failure
Used TWRP to wipe Dalvik/ART, Cache, System, & Data
Loaded the latest CM13 nightly build
Loaded GApps pico version (I don't use many of the Google apps, so I prefer to download the ones that I want)
Wiped Dalvik/ART
Rebooted Phone
At this point, the phone went about its first boot business, loading stuff in the background, optimizing apps for the first use.
I skipped almost all of the first-time setup stuff, no sense in setting it all up if it didn't work this time as well, but connected to WiFi, selected the primary SIM, and activated data on that SIM. This is all normal from my other attempts as well.
Rebooted the phone, when it came back up, I had signal on my phone, and it successfully sent and received messages.
Added my Google account, rebooted again, not getting signal. checked network operator settings, and I get the message stating "Error searching for networks" for both SIM cards.
Removed Google account, changed SElinux settings to permissive, soft reboot, no change.
In the past, I did try wiping Dalvik/ART & cache once this happened, but the only thing that changed is that it caused the process com.android.phone to crash on me repeatedly.
Currently digging around on the net some more to see if maybe there's something that I missed.
Try 1 Sim? Its some bug with dual sim i guess
I will try that when I get a chance, I am currently trying to restore the phone back to stock again after another failed attempt.
Also noteworthy, I had it completely lose the sim cards on me after a restore to the working stock backup that i made earlier in the day yesterday, I had to completely revert to stock (Restore stock recovery, let it rest the phone to stock) then the SIM cards started working again.
This is starting to get rather frustrating.
I'll keep you updated, as I've kinda decided to make this a log of sorts of my experience with this.
Hellspawn119 said:
I will try that when I get a chance, I am currently trying to restore the phone back to stock again after another failed attempt.
Also noteworthy, I had it completely lose the sim cards on me after a restore to the working stock backup that i made earlier in the day yesterday, I had to completely revert to stock (Restore stock recovery, let it rest the phone to stock) then the SIM cards started working again.
This is starting to get rather frustrating.
I'll keep you updated, as I've kinda decided to make this a log of sorts of my experience with this.
Click to expand...
Click to collapse
Did u fixed it? im having the same issue, although i dont have a backup.....
Tried updating to stock marshmallow first before installing CM?
stanley08 said:
Tried updating to stock marshmallow first before installing CM?
Click to expand...
Click to collapse
I tried that, see my thread http://forum.xda-developers.com/honor-5x/help/network-help-t3445510
i dont really know what to do, could the problem be MODEM.img???
Im having the exact same Issue, All roms loose the SIM card so I loose all signal and basically everything... a restart sometimes helps it, tried installing different ROMS, going back to STOCk 5.0.1 or 6.0.1 nothing Helps... NO clue what to do.
Same issue here. Happens on every Rom.
EDIT: Using KIW-L21 (UK)
Unlocked, single sim.
Maybe the it has something to do with modem.img

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