eh there,
So I never really did this before and I searched for info, but came up empty.
I picked up an evo lte off of ebay that is s-off/rooted (and now running meanbean 2.9), it still has the previous users name/number in it
sprint wants me to enter: ##72786## then msl
and reset it, they said it will update with new prl/etc. Well i really don't want to do an OTA and loose my settings.
so is there another way i can do this, will i be fine to do this, or has anyone have experience in doing this before?
thanks.
DHDigital said:
eh there,
So I never really did this before and I searched for info, but came up empty.
I picked up an evo lte off of ebay that is s-off/rooted (and now running meanbean 2.9), it still has the previous users name/number in it
sprint wants me to enter: ##72786## then msl
and reset it, they said it will update with new prl/etc. Well i really don't want to do an OTA and loose my settings.
so is there another way i can do this, will i be fine to do this, or has anyone have experience in doing this before?
thanks.
Click to expand...
Click to collapse
If you're rooted, then make a backup and restore when done. Those settings are kept.
I made the backup already. I just didn't want to start this process and find out it would relock/s-on the phone some how. I'm just really inexperienced in this area. thanks
DHDigital said:
eh there,
So I never really did this before and I searched for info, but came up empty.
I picked up an evo lte off of ebay that is s-off/rooted (and now running meanbean 2.9), it still has the previous users name/number in it
sprint wants me to enter: ##72786## then msl
and reset it, they said it will update with new prl/etc. Well i really don't want to do an OTA and loose my settings.
so is there another way i can do this, will i be fine to do this, or has anyone have experience in doing this before?
thanks.
Click to expand...
Click to collapse
It shouldn't do an OTA, they should have only gave you the steps to change whoever's phone number to your own. I don't have all the steps of what u do around but I know you would need to go into something from the dialer and back out their number and enter yours. Then yeah, update prl and profile with what they already told u. I've done this twice when I gave my cuz my past 2 s-off eVos. I think they only gave you part of what needs to be done, the last half. unless your phone already is working under your own number. If that's it then just reset how they said. It won't OTA a rom and you never have to hit install even if an OTA actually downloaded. Never sit there and be one of these people that reads on xda but still takes an OTA.
Swyped from my eVo
i did the update before your reply. but following the steps it just resets identity of the phone, so yours will be loaded ota. There was no updating of the firmware/radios/etc as I was told on the phone. I should've known not to panic, but I like to try to do my research before I try something new. I already called sprint and gave them the new info. (She was nice, but asked me to pull the phone backing off and remove the battery. So I shouldn't have worried about it.)
long story short. phone works and now i'm sifting through a week of messages.
All they want u to do is update the profile and prl. It will do nothing to your rooted status or hurt anything. I would strongly recomend u go into Google wallet and make sure they don't have it set up. If so do a reset on the app. Then u can do a factory reset on the phone to wipe out all the other persons personal info and u can sign into your Google account. As long as u don't do a HTC software update u are not screwing up your root or Rom settings.
Sent from my EVO using xda app-developers app
DHDigital said:
i did the update before your reply. but following the steps it just resets identity of the phone, so yours will be loaded ota. There was no updating of the firmware/radios/etc as I was told on the phone. I should've known not to panic, but I like to try to do my research before I try something new. I already called sprint and gave them the new info. (She was nice, but asked me to pull the phone backing off and remove the battery. So I shouldn't have worried about it.)
long story short. phone works and now i'm sifting through a week of messages.
Click to expand...
Click to collapse
Remove the battery
Lol
The advice is free....the bandwidth, not so much
Related
Hi
So I tried the alpha version of CM7 last night. Great, but still to early for me. So this morning I went to a restored version of a previous rom I had. I have internet and texting service working. But I'm unable to make any phone calls. I was able to update my PRL without issue, but firmware update resulted in error 1233.
Anything I can do?
I've tried wiping the davlick cache and cache 3x. Wiping data. Trying a different nandback up now.
lmbebo said:
Hi
So I tried the alpha version of CM7 last night. Great, but still to early for me. So this morning I went to a restored version of a previous rom I had. I have internet and texting service working. But I'm unable to make any phone calls. I was able to update my PRL without issue, but firmware update resulted in error 1233.
Anything I can do?
I've tried wiping the davlick cache and cache 3x. Wiping data. Trying a different nandback up now.
Click to expand...
Click to collapse
Maybe a bad backup? Might have to do a full wipe and reflash whatever rom you were on and TB your apps and data.
Rootyourdroid.net. My nephews blog.
I did.
After a clean rom install, was able to a profile and PRL update. Still no changes. Can receive calls, use internet, etc. Just cannot make outgoing phone calls ...
Hmmmmm....Got me stumped. You need someone much brighter then me. Good luck. I'll be keeping an eye on this thread.
You need to call sprint and have them reprovision your phone and t service. Tell them out are roaming too often and unable to make roaming phone ccalls from Verizon's towers and should be able to. It may take 2 or 3 different people before you get a Good one. Also, try to get to tech support, not just any rep
Supra RCMix Shooter
Hi.
Thanks for the reply. What is the "t" service?
Ive called sprint already and was told it should be fixed within 24-48 hours after being elevated to a higher tech support level. I don't know if it should take that long normally or what.
P.S. I don't think I've ever roamed in NYC.
What settings do you have in your roaming settings? Home only or automatic?
Sent from my CM powered 3D
I was on sprint only. Changed it to automatic to try that. No changes.
---------- Post added at 07:33 PM ---------- Previous post was at 06:57 PM ----------
They want me to take the phone into be seen now
lmbebo said:
I was on sprint only. Changed it to automatic to try that. No changes.
---------- Post added at 07:33 PM ---------- Previous post was at 06:57 PM ----------
They want me to take the phone into be seen now
Click to expand...
Click to collapse
Hmmmmm....... Do you know how to run the ruu and return back to s-on? If not I'll link ya. It's going to suck if you get the 1.50
Before you do that, go to the dev section and download the stock rom from haus and give that a go. Seems like I heard someone else have this problem (or something very similar) and it fixed it.
Sent from my CM powered 3D
Which ROM are you using? It's usually a good idea to use the stock one while troubleshooting over the phone so they don't see anything unusual with it. If you do take it in though I would personally leave it unlocked and just flash the 2.08 RUU. The bootloader will still show "locked" with s-off so they probably won't notice it.
I went back to my stock rooted rom yesterday hoping that might fix the issue. So I've left it as that :|
So to flash the 2.08 RUU, I just take the htc update?
If you are on a stock rom, rooted or non rooted, (doesnt matter for this) go on sprint website and choose "chat". Tell them in chat that your getting "error 16" popping up on your phone when trying to call. Let them know you googled error 16 and the fix is called a "HLR Refresh", and you would like them to preform that for you. They will ask you to pull your battery, if they dont have you pull it then they are NOT doing the Refresh. This should fix your issue. If not you may have to run the RUU and head on over to sprint store. Personally I would try all I could before handing my phone to a rep, the reps solution is going to be a software update
Tried that earlier. Reset some values. All while on the stock nonrooted sprint ROM. They keep saying its a hardware issue.
Beats me how its a hardware issue.
Sent from my PG86100 using XDA App
cordell12 said:
If you are on a stock rom, rooted or non rooted, (doesnt matter for this) go on sprint website and choose "chat". Tell them in chat that your getting "error 16" popping up on your phone when trying to call. Let them know you googled error 16 and the fix is called a "HLR Refresh", and you would like them to preform that for you. They will ask you to pull your battery, if they dont have you pull it then they are NOT doing the Refresh. This should fix your issue. If not you may have to run the RUU and head on over to sprint store. Personally I would try all I could before handing my phone to a rep, the reps solution is going to be a software update
Click to expand...
Click to collapse
He's not getting error 16. I think this is something completely different. I had this happen a few weeks back and I just flashed the stock rooted Rom to fix it. BTW lmbebo, when you flashed xHausx stock rooted Rom did you update your PRL and profile?
Every time I've flashed a new rom or restored a nand backup I've updated my proflile and PRL. I've gone through the steps to redo handset activation as well.
I've pretty much made my phone stock except for the s-off status at this point with no resolution.
I'll see if I have enough time to change that back tonight and get into a sprint store tonight. If I can't I'm SOL until next week in terms of time to get into the store.
I guess just for future issues (if this ever arises again).
I've flashed the stock 513 and newest 0808 radios.
I've put rooted stock, xhausx's stock rom, cleanROM, CM alpha 7.
Dropped the phone off. Not sure in what condition or when I'll get it back. Its a network issue for sure.
Can't accèss my google voice website account now either.
Thanks for all the help everyone! appreciate it!
Google voice corrupted my account. All calls were being forwarded to google voice for some reason.
Have brand new /Locked/ e3d now.
Guess I have to wait for an update to the unlock process now? to unlock hboot 1.50 ?
God I just need to vent......
My ear phone speaker was blown so I cleared everything, reverted to stock with hboot 1.4 and s-on and took it to the store and asked them to fix the ear piece for me.
While he was entering data he asked if everything else was ok with the phone. I said ya it was pretty sweet, then slipped and told him it sometimes it was kinda buggy and froze some but no worries really.
He looks at me and says oh I'll take a look at it for you. Of course noticing there was an update he told me about it. I told him I'm not one for updates... if it isn't broke don't fix it right?
He looks at me and says "I see, well we will see if this solves your problem and updates to 2.08"
8(
Now I have a phone with a new ear speaker and hboot 1.5
Cheers.
tl;dr sprint tech updated my phone to 2.08 after I told him not too
Take that **** back and say you didn't want the update.
knowledge561 said:
Take that **** back and say you didn't want the update.
Click to expand...
Click to collapse
... and then get terminated by sprint because of their ****ty customer service
like a bau5
are you still S-off? I guess u can flash stock RUU to retain ur old hboot.
You shouldve slapped him
brownhornet said:
You shouldve slapped him
Click to expand...
Click to collapse
I laughed. This made my day.
That sounds like a sprint rep, when I bought my 3d the guy was activating it on my account and then said oh there's an update available let me get that for you, even after I specifically told him DO NOT UPDATE THIS PHONE. He just did it anyway like an ass.
Shoot_This said:
God I just need to vent......
My ear phone speaker was blown so I cleared everything, reverted to stock with hboot 1.4 and s-on and took it to the store and asked them to fix the ear piece for me.
Click to expand...
Click to collapse
can you please let me know how to revert back to stock and s-on? I have to take my phone to repair as well but don't knpw how to turn back to stock.
cheers!
brownhornet said:
You shouldve slapped him
Click to expand...
Click to collapse
http://www.youtube.com/watch?v=qPr-xsQvhgw
Never revert to stock for hardware issues. I pay every month for insurance, they will fix the phone. Most say that my phone is awesome & can I root theirs
justj said:
can you please let me know how to revert back to stock and s-on? I have to take my phone to repair as well but don't knpw how to turn back to stock.
cheers!
Click to expand...
Click to collapse
Download the PG86IMG RUU you will find in the development section
put it on sdcard
boot into bootloader
flash update
type 'oem writesecureflag 3' into a terminal to give s-on
just leave it stock unrooted with s-off.
then they can update all they want and you have a way back.
hell just flash the latest hboot so they have nothing to blame it on.
dowmace said:
That sounds like a sprint rep, when I bought my 3d the guy was activating it on my account and then said oh there's an update available let me get that for you, even after I specifically told him DO NOT UPDATE THIS PHONE. He just did it anyway like an ass.
Click to expand...
Click to collapse
That sucks man, for the OP and you. When I got mine the update thing came up and I told the rep to not update it, he said "ok no problem, just know that updates sometimes fix things" but hit cancel right away anyway.
I guess it depends who you get you know? =\ If I was in your shoes though, I would have just asked for a new one right there since you were just buying it.
same thing happened to me. it sucks
boost happy said:
Never revert to stock for hardware issues. I pay every month for insurance, they will fix the phone. Most say that my phone is awesome & can I root theirs
Click to expand...
Click to collapse
This is so absolutely true. It makes me physically cringe when I see people clamoring to unroot their phones because they have to make a visit to Sprint.
They.Just.Don't.Care.
EVERY time I've gone in, I've gone in Rooted, and EVERY time, i've not only gotten exactly the same service I should expect, but usually, end up getting into a conversation with a rep about some new feature that Ive gotten, usually ending up providing dropbox links for apks, advice, etc.
<<bringing it since 2010>>
I am not sure if this will work every time, but when I was in, I left the SD Card in my pocket. When they returned it they mentioned that they were going to update for me but since there wasn't a card in it they couldn't. I have to take out back in. I think it needs to be replaced so hopefully I can get lucky again.
Sent from the Delta Quadrant using XDA Premium App
Yeah, if it's hardware related, what does rooting have to do with that? lol
I have never walked into a Sprint Store in my life with reverted phone software. They take it like it is or I raise hell.
Most, if not all software issues can be resolved by simple trial and error, searching the forums, or a bit of know-how.
Hardware issues are the ONLY reason why one from XDA should ever visit a Sprint Store for phone assistance.
In a case like this, it might be a good idea to temproot and remove the security certs...the phone will download the update, but the actual installation will fail
When I bought my 3d launch day, I told the rep not to even open the box, that I would set it up and if I had problems come back.
With my OG evo I had the speaker replaced twice, both times, fully rooted with cyanogenmod. Told him I tried on stock rom and speaker was still distorted. Both times, replaced with no problem.
As mentioned before, they don't care so long as they have common sense. If it is an obvious hardware issue don't sweat it.
<-- Sprint Lead Tech
Ok I'm a lead tech at an S&R location in TX. I root every phone I get and encourage my customers to do the same (if they seem capable). While Sprint discourages rooting phones, they eliminated the prior rule about not working on rooted devices a while ago. The only thing techs won't be able to assess is software, unless they're like me and love seeing rooted devices. That being said, any and all hardware issues are to be fixed as stated by Sprint Service and Repair policy. Best thing is to just be honest and let the tech know what's going on and why you don't want anything updated. I'll keep working on pushing phone unlocking from the inside, you guys keep making progress in development.
Let me know if you guys need anything.
Woke up this morning and grabbed my phone for it to say that a "Service Update" had been applied and was completed. Now my phone won't send messages or get any data. I'm rooted with s-on running MeanBean v 1.9 and it hasn't given me any problems until this service update. What is this update and what exactly did it do to my phone?
xKillerRussian said:
Woke up this morning and grabbed my phone for it to say that a "Service Update" had been applied and was completed. Now my phone won't send messages or get any data. I'm rooted with s-on running MeanBean v 1.9 and it hasn't given me any problems until this service update. What is this update and what exactly did it do to my phone?
Click to expand...
Click to collapse
u should have found out what it was before u updated it.. its always better to wait to see if anyone else got it and updated first.. well thats what i would have done.. what kind of update.. it should have said something?
You could try this, it got my data back.
Try to set your active profile to 1.
Go to phone, type ##3282#, enter msl for password, go to data profile and switch it to 1, hit menu- commit modifications, phone will reboot and hopefully you will have data again.
Sent from my EVO using Tapatalk 2
Sent from my EVO using Tapatalk 2
I found out what it was. Someone else has put a different phone on my account by activating it somewhere else, not sure how. It replaced it on my device list from Sprint with a different phone. Called them and got everything settled out and its working fine now. They are having their security team look into it cause its possible someone was trying to steal my service. Who knows but at least its working now.
xKillerRussian said:
I found out what it was. Someone else has put a different phone on my account by activating it somewhere else, not sure how. It replaced it on my device list from Sprint with a different phone. Called them and got everything settled out and its working fine now. They are having their security team look into it cause its possible someone was trying to steal my service. Who knows but at least its working now.
Click to expand...
Click to collapse
That's crazy. Sorry bout that, but at least you are good to go now.
Sent from my EVO using Tapatalk 2
mods please remove
It sounds like your EFS for wiped somehow.
autoprime has a thread, it's not for our phone but it my work for you. http://forum.xda-developers.com/showthread.php?p=38348745
Your best bet is probably to call Sprint and see if they can do a reset. I can't remember what it's called but they should be able to help.
engine95 said:
It sounds like your EFS for wiped somehow.
autoprime has a thread, it's not for our phone but it my work for you. http://forum.xda-developers.com/showthread.php?p=38348745
Your best bet is probably to call Sprint and see if they can do a reset. I can't remember what it's called but they should be able to help.
Click to expand...
Click to collapse
I called Sprint and even went into the store. They said there is nothing they can do and it has to be my fault (when we have done nothing to the phone because there is no root or recovery even out for our variant). Also, it looks like all that stuff requires root access and a recovery, which we don't have :/ I'm kinda stuck here, I guess. This is ridiculous. All my years of rooting and romming and I get an issue like this on a completely stock phone.
Not sure if this will work lol but it's a full reset. Dial ##RTN# and tap Reset Default. Enter your MSL (if you have it) if it prompts you for it.
Sent from my LG G3 via Tapatalk Pro
Shouldn't they be able to confirm your esn and everything sense this phone has a removable back and it's all on the sticker under the battery?
As a a Sprint rep myself, I would try to manually program it. ANY store rep at a corporate location has access to your MSL, MDN, and MSID. They can attempt the manual programming while connected to their wifi. Not sure if it'll help, since it sounds like your device has lost its EFS.
EFS
Definitely looks like an EFS wipe probably unrepairable by anyone at Sprint try a non corporate Sprint Store (franchise store) they should be more helpful. You may want to put on TEP first you can always take it off later. I would try Best Buy anyways they may take it back. I find with Sprint it pays to try other places even other corporate stores. Sometimes going back to the same store yields different results.
Well now I've went and tried flashtool in my desperation and for some reason the Sprint tot file has given me the stock LG boot animation and initial setup won't go past "configuring your phone" so I feel that anyone that looks at it is going to think it's tampered with. Guess I'll add TEP and see what can be done. Really unhappy with Sprint at the moment. I'm not sure why none of the three guys who looked at my phone could come to a similar conclusion to you guys about the EFS wipe and how to get it back.
Im not sure this will help either but...
In the WiFi calling thread for Sprint, there's some people that had the same LG boot animation. There is a fix for that.
I'll see if I can find it and give you the link.
---------- Post added at 10:35 AM ---------- Previous post was at 10:33 AM ----------
Edit. Found it. http://forum.xda-developers.com/showthread.php?p=54701099
colbyfink said:
Well now I've went and tried flashtool in my desperation and for some reason the Sprint tot file has given me the stock LG boot animation and initial setup won't go past "configuring your phone" so I feel that anyone that looks at it is going to think it's tampered with. Guess I'll add TEP and see what can be done. Really unhappy with Sprint at the moment. I'm not sure why none of the three guys who looked at my phone could come to a similar conclusion to you guys about the EFS wipe and how to get it back.
Click to expand...
Click to collapse
Well, it IS tampered with.
mods please remove
mods please remove
Okay so I was browsing my phone and happened to run across the System state saying "Modified"
The issue I am having is I have never even downloaded a rooting app. The only thing close to root I have used is called Helium, which does not require root, but it can backup/restore apps+data.
I am slightly worried that if I have to send my phone in for some reason they will see this and say I have messed with the system, although I have not in the first place.
Has anyone else encountered this random issue? Other than that this phone is quite a good phone and I'm pleased with it greatly.
Did you......root your phone?
Sent from my VS985 4G
veteranmina said:
Okay so I was browsing my phone and happened to run across the System state saying "Modified"
The issue I am having is I have never even downloaded a rooting app. The only thing close to root I have used is called Helium, which does not require root, but it can backup/restore apps+data.
I am slightly worried that if I have to send my phone in for some reason they will see this and say I have messed with the system, although I have not in the first place.
Has anyone else encountered this random issue? Other than that this phone is quite a good phone and I'm pleased with it greatly.
Click to expand...
Click to collapse
Let me grab a non-rooted G3 here in a few and check. I don't know that they dont all say that. Get back to you shortly. Mine also says this; however, I did root and unlock mine.
rp201 said:
Did you......root your phone?
Sent from my VS985 4G
Click to expand...
Click to collapse
Did you fully read his post before replying? I suppose my question is as rhetorical as yours...
My interpretation was that he has not installed one rooting app. One was left to assume he had rooted the phone or did not have a rooted phone which was the basis of my question. And yes I did read his post to answer your question. I would not leave you to assume I did from my response.
Sent from my VS985 4G
no big deal that it says that. move along
If you go to the Verizon store and look at the G3's they have on display, they all say "modified" instead of "official" however when I received my phone it said "official" until I rooted it.
Sent from my VS985 4G using Tapatalk
Just flash it back to stock if you have any issues. May as well root now anyway. G3 tweak box is amazing!
Sorry for late reply, at work so hard to get on atm.
I have not touched a single rooting app to this phone since I bought it new the day they came out. I have thought about rooting it, but I am touchy when it comes to phones that are in warrenty.
Although I might just say heck with it and actually root it anyways since it's saying modified, my main concern was why it was already saying it was modified when I hadn't touched it yet. I have experience rooting/restoring phones/tablets ever since the mesmerize/desire/fascinate ages so it shouldn't be too hard
I doubt this has anything to do with it, but when it turns on from a restart/shutdown one of the verizon apps "vzrwsservice" or something like that says it has crashed and then goes away until i restart again.
Thanks for you replies though, if someone does come up with a phone that isn't rooted but says modified, I'd be interested to know so that we can figure what's causing this.
My unrooted Verizon g3 does not say modified. It says official.
veteranmina said:
Sorry for late reply, at work so hard to get on atm.
I have not touched a single rooting app to this phone since I bought it new the day they came out. I have thought about rooting it, but I am touchy when it comes to phones that are in warrenty.
Although I might just say heck with it and actually root it anyways since it's saying modified, my main concern was why it was already saying it was modified when I hadn't touched it yet. I have experience rooting/restoring phones/tablets ever since the mesmerize/desire/fascinate ages so it shouldn't be too hard
I doubt this has anything to do with it, but when it turns on from a restart/shutdown one of the verizon apps "vzrwsservice" or something like that says it has crashed and then goes away until i restart again.
Thanks for you replies though, if someone does come up with a phone that isn't rooted but says modified, I'd be interested to know so that we can figure what's causing this.
Click to expand...
Click to collapse
Hypothetical.... lets say someone bought it, played with it and rooted it or botched a root and returned it. try root checker in app store. just saying. makes more sense then someone snuck in your bedroom and took it and rooted while you were sleeping and returned it.
Another hypothetical...
Could it switch to "modified" if one were not rooted but had disabled some of the bloat? Just a thought.
Rodeojones said:
Another hypothetical...
Could it switch to "modified" if one were not rooted but had disabled some of the bloat? Just a thought.
Click to expand...
Click to collapse
As of now, I cannot tell what it was to change it to modified, I went ahead and tried a reset through the settings and it kept the modified status, did a flash restore and it finally got rid of the modified and is now stating Official.
(To note that when it was in download mode it also stated modified before I flashed it with the ToT file.)
I did also find the reason for the verizon server to crash, which I cannot find the location of the thread elsewhere, but it is due to Google+ and one of verizons apps not being compatible with each other and eventually causing verizons app to crash. The only way so far to fix it is either downgrade google+ to stock, or disable the VerizonAvsService to stop the crash at boot.
Rodeojones said:
Another hypothetical...
Could it switch to "modified" if one were not rooted but had disabled some of the bloat? Just a thought.
Click to expand...
Click to collapse
I have disabled a bunch of bloat without root and it has not changed to modified.
It's a Fact!!!
veteranmina said:
Sorry for late reply, at work so hard to get on atm.
I have not touched a single rooting app to this phone since I bought it new the day they came out. I have thought about rooting it, but I am touchy when it comes to phones that are in warrenty.
Although I might just say heck with it and actually root it anyways since it's saying modified, my main concern was why it was already saying it was modified when I hadn't touched it yet. I have experience rooting/restoring phones/tablets ever since the mesmerize/desire/fascinate ages so it shouldn't be too hard
I doubt this has anything to do with it, but when it turns on from a restart/shutdown one of the verizon apps "vzrwsservice" or something like that says it has crashed and then goes away until i restart again.
Thanks for you replies though, if someone does come up with a phone that isn't rooted but says modified, I'd be interested to know so that we can figure what's causing this.
Click to expand...
Click to collapse
I have verified for myself, that my Verizon LG G3 says "Modified" as well, yet it's a fact that I have never rooted or modified any of my system settings... I'm running Stock 6.0 Marshmallow... Go figure... Who knows with Verizon...