Mods please remove - Sprint LG G3

mods please remove

It sounds like your EFS for wiped somehow.
autoprime has a thread, it's not for our phone but it my work for you. http://forum.xda-developers.com/showthread.php?p=38348745
Your best bet is probably to call Sprint and see if they can do a reset. I can't remember what it's called but they should be able to help.

engine95 said:
It sounds like your EFS for wiped somehow.
autoprime has a thread, it's not for our phone but it my work for you. http://forum.xda-developers.com/showthread.php?p=38348745
Your best bet is probably to call Sprint and see if they can do a reset. I can't remember what it's called but they should be able to help.
Click to expand...
Click to collapse
I called Sprint and even went into the store. They said there is nothing they can do and it has to be my fault (when we have done nothing to the phone because there is no root or recovery even out for our variant). Also, it looks like all that stuff requires root access and a recovery, which we don't have :/ I'm kinda stuck here, I guess. This is ridiculous. All my years of rooting and romming and I get an issue like this on a completely stock phone.

Not sure if this will work lol but it's a full reset. Dial ##RTN# and tap Reset Default. Enter your MSL (if you have it) if it prompts you for it.
Sent from my LG G3 via Tapatalk Pro

Shouldn't they be able to confirm your esn and everything sense this phone has a removable back and it's all on the sticker under the battery?

As a a Sprint rep myself, I would try to manually program it. ANY store rep at a corporate location has access to your MSL, MDN, and MSID. They can attempt the manual programming while connected to their wifi. Not sure if it'll help, since it sounds like your device has lost its EFS.

EFS
Definitely looks like an EFS wipe probably unrepairable by anyone at Sprint try a non corporate Sprint Store (franchise store) they should be more helpful. You may want to put on TEP first you can always take it off later. I would try Best Buy anyways they may take it back. I find with Sprint it pays to try other places even other corporate stores. Sometimes going back to the same store yields different results.

Well now I've went and tried flashtool in my desperation and for some reason the Sprint tot file has given me the stock LG boot animation and initial setup won't go past "configuring your phone" so I feel that anyone that looks at it is going to think it's tampered with. Guess I'll add TEP and see what can be done. Really unhappy with Sprint at the moment. I'm not sure why none of the three guys who looked at my phone could come to a similar conclusion to you guys about the EFS wipe and how to get it back.

Im not sure this will help either but...
In the WiFi calling thread for Sprint, there's some people that had the same LG boot animation. There is a fix for that.
I'll see if I can find it and give you the link.
---------- Post added at 10:35 AM ---------- Previous post was at 10:33 AM ----------
Edit. Found it. http://forum.xda-developers.com/showthread.php?p=54701099

colbyfink said:
Well now I've went and tried flashtool in my desperation and for some reason the Sprint tot file has given me the stock LG boot animation and initial setup won't go past "configuring your phone" so I feel that anyone that looks at it is going to think it's tampered with. Guess I'll add TEP and see what can be done. Really unhappy with Sprint at the moment. I'm not sure why none of the three guys who looked at my phone could come to a similar conclusion to you guys about the EFS wipe and how to get it back.
Click to expand...
Click to collapse
Well, it IS tampered with.

mods please remove

mods please remove

Related

Help me help a buddy?

Ok, I'm a Samsung Captivate guy, but my buddy found a Droid Eris, and I have a couple questions.
The phone wasn't stolen by my buddy, just found by him after a college party at his house, and nobody every came back to claim it. My buddy even tried to contact people on the phone to return it to them, with no luck. So it's not like you'd be helping a criminal. Some dumb drunk college kid that's spoiled enough to not even look for their phone just left it at a house, that's all.
That being said, the phone is locked down, and I'm trying to find a way to possibly flash back to stock software and unlock the phone for him. I haven't seen the phone yet, so I don't exactly know how it it's locked down, or if you can help at all. He said the phone does turn on still. Also, I'm on AT&T, so I don't know if this is even possible with verizon, because I know you have to activate the device with them, not just pop in a sim card.
I know that for my captivate I could just use a program to flash back to stock software so long as I could get into download mode, and that removes locks on my device. I'm wondering if any of you could point me in the right direction with a link to a thread or something that could help me get the phone up and running for my friend.
Sent from my gingerbread chomping Captivate running Mosaic III Diet using XDA Premium App
welchertc said:
The phone wasn't stolen by my buddy, just found by him after a college party at his house, and nobody every came back to claim it. My buddy even tried to contact people on the phone to return it to them, with no luck. So it's not like you'd be helping a criminal. Some dumb drunk college kid that's spoiled enough to not even look for their phone just left it at a house, that's all.
Click to expand...
Click to collapse
He should bring the phone to the police department, or perhaps return it to Verizon Wireless. You'd think that they would be able to determine the previous owner based on the MEID.
doogald said:
He should bring the phone to the police department, or perhaps return it to Verizon Wireless. You'd think that they would be able to determine the previous owner based on the MEID.
Click to expand...
Click to collapse
I'd have to agree with that. Funny story is this... I was talking to an trooper today on my way home and he was telling me about a Verizon phone that was brought to the barracks earlier this week and they've been calling the numbers in the phone to let the owner know where the phone is and no one returned their calls. So today they called Verizon and said they have a phone that was found and delivered to their barracks and wanted to get in contact with the owner. Verizon will not give them any of the owners information which is fine IMO due to privacy policies and it's not something that was involved in a crime. What DOES kinda bother me and I don't understand is this.... Not only will they not release anything to the police about who the owner of the phone is... They also will not take any information from the police and contact the owner themselves to let the owner know where their phone is..
How did you call the numbers on the phone if it is locked down?
Sent from my ERIS using XDA App
AfroFire said:
How did you call the numbers on the phone if it is locked down?
Sent from my ERIS using XDA App
Click to expand...
Click to collapse
Lol! I didn't even think of that until I read your post but that's a very good point.
To the op your friend should take the phone to a corporate Verizon store or the police (I recommend the police personally.) Even if he didn't "steal" the phone it is still stolen property. If you find a wallet you don't have the right to keep it just because someone else lost it, by law you have to turn it in with all of the contents in place. Besides, it was probably reported lost/stolen which means it can't even be activated.
Sent from my GSB Eris
You could just run the phone off wifi so the phone could essentially work (texting and calling can now be made over wifi using certain apps) Im going to be the bad person here, if its locked down by a password or pattern lock or an app, boot into recovery and wipe data, will factory reset the phone. I cant remember if the Eris has Recovery mode stock, try it. Press and hold Volume down and end button, youll go to a white screen, press volume up to boot into "recovery." Once it boots into recovery, (black screen with green lettering) use the trackball to go to the "wipe" option-select with trackball. Select "Wipe data". then press volume down to return to the main menu, reboot phone. If it doesnt have recovery, search around here for a way to flash recovery onto it, should be as simple as downloading the correct file, place on sd card (using computer) and booting phone by pressing volume down+end key, the phone should automatically find the file and run it.
For the record I agree with everyone else. Find a way to return the phone. Give it to the police or Verizon. Im just answering your question cause I need a 10th post to post in the dev area
what kind of lock down is the phone in?

[Q] Restored nandroid from alpha CM7

Hi
So I tried the alpha version of CM7 last night. Great, but still to early for me. So this morning I went to a restored version of a previous rom I had. I have internet and texting service working. But I'm unable to make any phone calls. I was able to update my PRL without issue, but firmware update resulted in error 1233.
Anything I can do?
I've tried wiping the davlick cache and cache 3x. Wiping data. Trying a different nandback up now.
lmbebo said:
Hi
So I tried the alpha version of CM7 last night. Great, but still to early for me. So this morning I went to a restored version of a previous rom I had. I have internet and texting service working. But I'm unable to make any phone calls. I was able to update my PRL without issue, but firmware update resulted in error 1233.
Anything I can do?
I've tried wiping the davlick cache and cache 3x. Wiping data. Trying a different nandback up now.
Click to expand...
Click to collapse
Maybe a bad backup? Might have to do a full wipe and reflash whatever rom you were on and TB your apps and data.
Rootyourdroid.net. My nephews blog.
I did.
After a clean rom install, was able to a profile and PRL update. Still no changes. Can receive calls, use internet, etc. Just cannot make outgoing phone calls ...
Hmmmmm....Got me stumped. You need someone much brighter then me. Good luck. I'll be keeping an eye on this thread.
You need to call sprint and have them reprovision your phone and t service. Tell them out are roaming too often and unable to make roaming phone ccalls from Verizon's towers and should be able to. It may take 2 or 3 different people before you get a Good one. Also, try to get to tech support, not just any rep
Supra RCMix Shooter
Hi.
Thanks for the reply. What is the "t" service?
Ive called sprint already and was told it should be fixed within 24-48 hours after being elevated to a higher tech support level. I don't know if it should take that long normally or what.
P.S. I don't think I've ever roamed in NYC.
What settings do you have in your roaming settings? Home only or automatic?
Sent from my CM powered 3D
I was on sprint only. Changed it to automatic to try that. No changes.
---------- Post added at 07:33 PM ---------- Previous post was at 06:57 PM ----------
They want me to take the phone into be seen now
lmbebo said:
I was on sprint only. Changed it to automatic to try that. No changes.
---------- Post added at 07:33 PM ---------- Previous post was at 06:57 PM ----------
They want me to take the phone into be seen now
Click to expand...
Click to collapse
Hmmmmm....... Do you know how to run the ruu and return back to s-on? If not I'll link ya. It's going to suck if you get the 1.50
Before you do that, go to the dev section and download the stock rom from haus and give that a go. Seems like I heard someone else have this problem (or something very similar) and it fixed it.
Sent from my CM powered 3D
Which ROM are you using? It's usually a good idea to use the stock one while troubleshooting over the phone so they don't see anything unusual with it. If you do take it in though I would personally leave it unlocked and just flash the 2.08 RUU. The bootloader will still show "locked" with s-off so they probably won't notice it.
I went back to my stock rooted rom yesterday hoping that might fix the issue. So I've left it as that :|
So to flash the 2.08 RUU, I just take the htc update?
If you are on a stock rom, rooted or non rooted, (doesnt matter for this) go on sprint website and choose "chat". Tell them in chat that your getting "error 16" popping up on your phone when trying to call. Let them know you googled error 16 and the fix is called a "HLR Refresh", and you would like them to preform that for you. They will ask you to pull your battery, if they dont have you pull it then they are NOT doing the Refresh. This should fix your issue. If not you may have to run the RUU and head on over to sprint store. Personally I would try all I could before handing my phone to a rep, the reps solution is going to be a software update
Tried that earlier. Reset some values. All while on the stock nonrooted sprint ROM. They keep saying its a hardware issue.
Beats me how its a hardware issue.
Sent from my PG86100 using XDA App
cordell12 said:
If you are on a stock rom, rooted or non rooted, (doesnt matter for this) go on sprint website and choose "chat". Tell them in chat that your getting "error 16" popping up on your phone when trying to call. Let them know you googled error 16 and the fix is called a "HLR Refresh", and you would like them to preform that for you. They will ask you to pull your battery, if they dont have you pull it then they are NOT doing the Refresh. This should fix your issue. If not you may have to run the RUU and head on over to sprint store. Personally I would try all I could before handing my phone to a rep, the reps solution is going to be a software update
Click to expand...
Click to collapse
He's not getting error 16. I think this is something completely different. I had this happen a few weeks back and I just flashed the stock rooted Rom to fix it. BTW lmbebo, when you flashed xHausx stock rooted Rom did you update your PRL and profile?
Every time I've flashed a new rom or restored a nand backup I've updated my proflile and PRL. I've gone through the steps to redo handset activation as well.
I've pretty much made my phone stock except for the s-off status at this point with no resolution.
I'll see if I have enough time to change that back tonight and get into a sprint store tonight. If I can't I'm SOL until next week in terms of time to get into the store.
I guess just for future issues (if this ever arises again).
I've flashed the stock 513 and newest 0808 radios.
I've put rooted stock, xhausx's stock rom, cleanROM, CM alpha 7.
Dropped the phone off. Not sure in what condition or when I'll get it back. Its a network issue for sure.
Can't accèss my google voice website account now either.
Thanks for all the help everyone! appreciate it!
Google voice corrupted my account. All calls were being forwarded to google voice for some reason.
Have brand new /Locked/ e3d now.
Guess I have to wait for an update to the unlock process now? to unlock hboot 1.50 ?

[Q] Bought a phone off of ebay &

eh there,
So I never really did this before and I searched for info, but came up empty.
I picked up an evo lte off of ebay that is s-off/rooted (and now running meanbean 2.9), it still has the previous users name/number in it
sprint wants me to enter: ##72786## then msl
and reset it, they said it will update with new prl/etc. Well i really don't want to do an OTA and loose my settings.
so is there another way i can do this, will i be fine to do this, or has anyone have experience in doing this before?
thanks.
DHDigital said:
eh there,
So I never really did this before and I searched for info, but came up empty.
I picked up an evo lte off of ebay that is s-off/rooted (and now running meanbean 2.9), it still has the previous users name/number in it
sprint wants me to enter: ##72786## then msl
and reset it, they said it will update with new prl/etc. Well i really don't want to do an OTA and loose my settings.
so is there another way i can do this, will i be fine to do this, or has anyone have experience in doing this before?
thanks.
Click to expand...
Click to collapse
If you're rooted, then make a backup and restore when done. Those settings are kept.
I made the backup already. I just didn't want to start this process and find out it would relock/s-on the phone some how. I'm just really inexperienced in this area. thanks
DHDigital said:
eh there,
So I never really did this before and I searched for info, but came up empty.
I picked up an evo lte off of ebay that is s-off/rooted (and now running meanbean 2.9), it still has the previous users name/number in it
sprint wants me to enter: ##72786## then msl
and reset it, they said it will update with new prl/etc. Well i really don't want to do an OTA and loose my settings.
so is there another way i can do this, will i be fine to do this, or has anyone have experience in doing this before?
thanks.
Click to expand...
Click to collapse
It shouldn't do an OTA, they should have only gave you the steps to change whoever's phone number to your own. I don't have all the steps of what u do around but I know you would need to go into something from the dialer and back out their number and enter yours. Then yeah, update prl and profile with what they already told u. I've done this twice when I gave my cuz my past 2 s-off eVos. I think they only gave you part of what needs to be done, the last half. unless your phone already is working under your own number. If that's it then just reset how they said. It won't OTA a rom and you never have to hit install even if an OTA actually downloaded. Never sit there and be one of these people that reads on xda but still takes an OTA.
Swyped from my eVo
i did the update before your reply. but following the steps it just resets identity of the phone, so yours will be loaded ota. There was no updating of the firmware/radios/etc as I was told on the phone. I should've known not to panic, but I like to try to do my research before I try something new. I already called sprint and gave them the new info. (She was nice, but asked me to pull the phone backing off and remove the battery. So I shouldn't have worried about it.)
long story short. phone works and now i'm sifting through a week of messages.
All they want u to do is update the profile and prl. It will do nothing to your rooted status or hurt anything. I would strongly recomend u go into Google wallet and make sure they don't have it set up. If so do a reset on the app. Then u can do a factory reset on the phone to wipe out all the other persons personal info and u can sign into your Google account. As long as u don't do a HTC software update u are not screwing up your root or Rom settings.
Sent from my EVO using xda app-developers app
DHDigital said:
i did the update before your reply. but following the steps it just resets identity of the phone, so yours will be loaded ota. There was no updating of the firmware/radios/etc as I was told on the phone. I should've known not to panic, but I like to try to do my research before I try something new. I already called sprint and gave them the new info. (She was nice, but asked me to pull the phone backing off and remove the battery. So I shouldn't have worried about it.)
long story short. phone works and now i'm sifting through a week of messages.
Click to expand...
Click to collapse
Remove the battery
Lol
The advice is free....the bandwidth, not so much

Word of warning before calling Verizon

IT'S A TRAP!
Well I just found out the hard way that VZW is even more evil than I thought.
Called about my G3 because of audio issue with the headphone jack, seeking an RMA.
Without my permission verizon ran some remote diagnosis on my phone and discovered root, right while I was on the call. Tier 2 support did this by the way.
Not sure how... I froze all the VZW bloat I could find in titanium.
Just wanted to let you guys know to watch your back. I'm not sure exactly when verizon got wind of my root. Whether it was right there while I was on call or the minute I rooted.
Verizon is literally the devil
Sent from my VS985 4G using XDA Free mobile app
What did they say once they discovered root on your phone? Just denied the RMA? Would they let you make an insurance claim at least?
The rep responded "after running diagnostics on your device I see your phone is rooted so your warranty is invalid"
Then he preceeded to try and give me instructions to call LG and get the flash tool to return to stock.
My issue with the audio jack is obviously a HW issue and not an issue with software/root
Sent from my VS985 4G using XDA Free mobile app
Always put your phone in Airplane Mode if you have to call them. If they say they need the phone turned on to run diagnostics, REFUSE, and tell them that you don't consent, or tell them that the phone is not near you, then continue talking and tell them that you're NOT calling about a software but hardware issue and there's no reason that they need to run a Software Diagnostic.
Someone else mentioned the same thing however from what I understand their system polls your phone every few hours so that may not help. Even if the phone was offline the system may still show root status regardless of the phones current state.
Couldn't hurt though...
Either way it's a little to late for me. I just hope that someone sees this thread before calling only to get a big fat middle finger from VZW.
Flash to stock and wait a bit on official software to make sure Verizon's system shows official software.
Sent from my VS985 4G using XDA Free mobile app
I woulda said root (software) has nothing to do with audio jack (hardware). Not that it wouldve really gotten you anywhere anyway.
Either way, Verizon doesnt really cover hardware warranty, they just send the phone over to LG, which the rep directed to you anyway. So sounds like youre gonna have to contact LG directly.
Or maybe you even get a do-over. You could flash back everything to stock, and then just walk into store and try the same thing. The reps at the store arent nearly as sharp as the phone reps.
Good to know tho, thx for the heads up!
Yeah but I got the phone on the VZW website on a black Friday deal. So that would leave me without a phone. I'm assuming they would have to ship it back and would not just exchange it on the spot.
Couldn't hurt though I call tomorrow and ask if they will swap it on the spot.
Sent from my VS985 4G using XDA Free mobile app
I had same exact audio jack prob on G2. They didnt take my phone or anything, they shipped me a new one and i sent back the old one afterwards. There's something like a 30 day grace period to ship your phone back before they charge you for it. Was easy peasy
---------- Post added at 06:01 PM ---------- Previous post was at 05:58 PM ----------
Oh and doesnt matter where you bought the phone , its a Verizon phone and youre a Verizon customer so they will help you no matter what. That G2 was from Ebay. If its under warranty by LG, its under warranty. Again, Verizon just assists yoh with the warranty as a customer service. The money comes out of LG's pocket, not theirs.
Yeah but their service department knows I have root. I'm pretty sure they will just tell me to screw off if I go to swap the phone. But it couldn't hurt to try. Thanks for the info.
Sent from my VS985 4G using XDA Free mobile app
True but you never know, give it a shot and let us know.
---------- Post added at 06:58 PM ---------- Previous post was at 06:36 PM ----------
Check out this article from Droid Life. Verizon actually saw tge article and made some clarifications in regards to root, warranty and what they consider void or not void.
Verizon Begins Charging Full Price of Warranty Phones if Rooted? (Updated)
What exactly should happen if you were to root your phone, play around with ROMs/hacks/etc., somehow manage to break it, and then send it in to Verizon for a warranty replacement? Should you be allowed to get a replacement or not? According to reports, you can get a replacement, but the rooting of your phone voids any warranty you had and gives Verizon permission to charge you for a new one if they determine that your broken phone was tampered with.
Our buddy @P3droid has apparently heard from a couple of friends who have run into the scenario that we described above and then been slapped with a pretty hefty and unannounced bill. Fair or unfair?
I’ll just say this – we’ve known that rooting your device voids your warranty since well back in the original DROID days, so it makes sense that Verizon would do this. As unpopular as this may sound, I can’t fault Big Red for going this route. If you decide to take your phone out of its original factory status, tinker with its guts, and break something, it shouldn’t be their responsibility to take care of you.
With that said though, a broken volume rocker, faulty screen, etc. has nothing do with rooting, so I’d hate to see someone get charged for something that they didn’t cause even if they decided to root. It’s an interesting topic, and one that I would love to hear all your opinions on.
Update: Our friends at Verizon saw this post and wanted to reach out to clarify everything immediately. First up, is the fact that their policy says absolutely nothing about checking for root on devices. When a phone is received, a phone is checked for three things and that definitely isn’t one of them. They check to see if the box that the device was sent in is damaged, if the outside of the phone looks awful, and if it powers on – satisfy all of those and they move on to the next phone. So basically, these reports of being charged for a rooted phone simply mean that these people were sending in garbage phone with defects.
So…sound off!
http://www.droid-life.com/2011/06/1...ging-full-price-of-warranty-phones-if-rooted/
Click to expand...
Click to collapse
I would take the word of a Verizon PR Rep over some call center dweeb. Just b/c he works there doesnt mean he's rhe end all be all.
I'll tell you what's up there. Worked for the company for a while and encountered this. Rooting does not really void a warranty, as the warehouse does not check for root, they just check if a phone has physical damage to it. Now if your phone is rooted, reps are advised to tell you that it can't be supported any longer by VZW. But that could happen with any company. If you modify a LG TV, LG might not want to support it either. If you are just rooted, it might be one thing, but different roms MIGHT affect different things. Yours probably is the hardware issue though. If you haven't been already taken care of, if you call back in, just let a rep know that you don't want anyone to remotely access your phone. That is not supposed to be done without your permission. I have had a few phones replaced under warranty that had been rooted. If nothing else, just return a phone to stock. But if you don't want to worry about any of that, just turn your phone off, and tell them that you tried to accept the most recent 12B update, and now your phone won't fully boot up, and leave the phone powered off the whole time.
subhelix said:
I'll tell you what's up there. Worked for the company for a while and encountered this. Rooting does not really void a warranty, as the warehouse does not check for root, they just check if a phone has physical damage to it. Now if your phone is rooted, reps are advised to tell you that it can't be supported any longer by VZW. But that could happen with any company. If you modify a LG TV, LG might not want to support it either. If you are just rooted, it might be one thing, but different roms MIGHT affect different things. Yours probably is the hardware issue though. If you haven't been already taken care of, if you call back in, just let a rep know that you don't want anyone to remotely access your phone. That is not supposed to be done without your permission. I have had a few phones replaced under warranty that had been rooted. If nothing else, just return a phone to stock. But if you don't want to worry about any of that, just turn your phone off, and tell them that you tried to accept the most recent 12B update, and now your phone won't fully boot up, and leave the phone powered off the whole time.
Click to expand...
Click to collapse
I would assume that because I have already been caught that they have the voided warranty on record... or is this not the case?
I thought that once they caught you, thats it, the jig is up and they put a note on your account that the phones warranty is void.
I think I might know what happened. I have noticed that when I first rooted my G3 (3 Days Ago) that the Verizon Mobile app asked for root permissions immediately upon rebooting for the phone. I accidentally gave it permissions and it went on about its ways. I later removed the permission and didn't worry about it any longer. Not thinking anything about it I think that once you give the Verizon app permission it will figure out your rooted and sync up with your account (which it does automatically during the setup process) by your phone number tied to the Sim card. I think that's exactly how they knew, and I think a warning goes out and is posted on the account phone number saying its a rooted device.
Possibility? Let me know.
Wow, now that I think of it, you might be right!
Same thing happened to me a few days ago. I had already granted it access before i even realized it was the actual Verizon app. Shrugged my shoulders after I realized it but thought it had something to do with the actual ROM im running (Jasmine 3.0).
That being said, if it were me, id still try the store. Things arent nearly as automated and recorded as you think they might or should be in the real world.
Not to mention, reps at the store are idiots and dont really know too much about smartphones outside of using the setup wizard. I cant tell you how many times tge in store reps have told me or someone else to call the hotline b/c they werent sure or didnt know. The physical store employees are the bottom od the Totum pole. Halfbof them are fresh out of High School
Its not just Verizon that does this by the way.. These phone companieshave this in place as a standard to protect themselves against people bricking phones, and crying out for a replacement. History has shown them that when people root, they tend to flash custom roms, and more dangerously, custom kernels.. As well, people attempt to change the way their CPU functions, and alter the phone to better its performance.. When these things are done, it changes the system hardware stability, and things can get weak or damaged.
So as a way of cutting you off from future complaints, they make it clear that if you root, your warantee is void.
NEVER tell them its rooted, never walk into a store with a rooted device and ask for help, and if you call for support, dont just put it in airplane mode.... PULL THE BATTERY!!! They are able to access your phone through GPS, wifi, bluetooth, and data connection
If the battery is in your device, it can be accessed... The Government has been doing it for years to track people...and contrary to common thought, I believe I read some documentation that "front facing" cameras were a Government idea...
Anyways, be safe, and be careful...youve just learned proof that someone is watching
JJT211 said:
Wow, now that I think of it, you might be right!
Same thing happened to me a few days ago. I had already granted it access before i even realized it was the actual Verizon app. Shrugged my shoulders after I realized it but thought it had something to do with the actual ROM im running (Jasmine 3.0).
Click to expand...
Click to collapse
Why on Earth would you grant something root privileges without verifying what was asking first? This is exactly the type of thing more senior folks in the modding community are constantly complaining about.
yes NEVER EVER GIVE MY VERIZON SU!!! this is what probably happened and it throws flag in their system if you call or request service
Its totally possible.
From what I understand the response from denying root access and the response from not having it at all have two different signatures.
Once I saw a VZW app requesting root I immediately denied it. But that right there could have been the dead giveaway.
I already tried flashing back to stock using the KDZ method. Still the problem of audio quality persists.
Either way, it's BS this is most definitely a hardware issue and should be covered under warranty.
Sent from my VS985 4G using XDA Free mobile app
Yes it's BS but it shouldn't really be a surprise. And it's nothing we haven't been warned of before
I suggest calling back in. If you are now back on stock, you should have no problem. I know it sucks ass, but representatives are just doing a job. What we were told, if someone was rooted, to try to suggest that they return to stock and then we can support the phone, and that is again no matter what the issue might be. Well, as long as it can boot up. So if you flashed back to stock using the KDZ method, root should not be detected anymore. And it might have been noted at that time that it was rooted, but it's a different story now since the phone is back to stock.

G3 Automatically Boots into DL mode. Can't use LG Flash Tool, IMEI all 0's

I was having sms issues on cm13, and it was suggested that I flash the TOT again.
Not sure what happened the first time I tried to flash the TOT, but I was following directions as always and just assumed it would work flawlessly as it has done in the past. It failed somewhere along the line but I wasn't paying too much attention .
Now the phone automatically boots into DL mode (after LG screen, unusual), and anytime I try to flash a TOT now the flash tool goes from "Waiting for Connection" to showing a PID and showing my IMEI as null (all 0's). After some googling around I realize that this is not good in the slightest. The flash tool will timeout after ~20s and try again, but just keeps timing out endlessy after 20s.
This looks to me like a brick but I don't have enough experience or knowledge to say for sure. If anyone has suggestions I would greatly appreciate it.
Try the 10B KDZ just for the hell of it. I'm sorry to hear you're having so much trouble. Don't do anything rash, we'll see what we can do.
I hope you have a TWRP backup of the EFS (IMEI) in a safe place or once you get the phone working you'll have to use QPST or some such to manually type in your IMEI.
roirraW "edor" ehT said:
Try the 10B KDZ just for the hell of it. I'm sorry to hear you're having so much trouble. Don't do anything rash, we'll see what we can do.
I hope you have a TWRP backup of the EFS (IMEI) in a safe place or once you get the phone working you'll have to use QPST or some such to manually type in your IMEI.
Click to expand...
Click to collapse
I tried flashing that kdz already, as well as the 47a. Both get up to that 4% like I had problems with before. Now the phone doesn't seem to want to boot into dl mode : ^) I can get into the system recovery but any of the options just take me to the LG boot screen.
And nope, no backups. I got this phone 4 days ago as a refurb to last me until the (supposedly) htc nexus phones in the fall. Never really got anywhere so didn't think to back anything up, especially not the imei. Never had a device be this finicky in my years rooting android devices.
Thanks for all your help man, but I may just have to chalk this one up as sunken costs and go back to my m7
Go with what roirraW "edor" ehT tells you first and foremost. What I'm posting is another option at last resort. If you dont have a backup of your imei, you will need an IMEI editor and use the IMEI that is printed inside your phone or on the box it came with.
I had the same problem. It's nerve racking but can be easily fixed. I'll look for the program I used and post it once I find it. Just so it's said, changing your IMEI is highly illegal. Make sure you restore your original that came with the device and not someone elses.
inexplicability said:
I tried flashing that kdz already, as well as the 47a. Both get up to that 4% like I had problems with before. Now the phone doesn't seem to want to boot into dl mode : ^) I can get into the system recovery but any of the options just take me to the LG boot screen.
And nope, no backups. I got this phone 4 days ago as a refurb to last me until the (supposedly) htc nexus phones in the fall. Never really got anywhere so didn't think to back anything up, especially not the imei. Never had a device be this finicky in my years rooting android devices.
Thanks for all your help man, but I may just have to chalk this one up as sunken costs and go back to my m7
Click to expand...
Click to collapse
I know it may seem useless, but take the battery out and leave it out for an hour or more, then try to put it into Download mode again. When you try to put it in Download mode now, what happens exactly? Are you checking in Windows' Device Manager to see if the phone shows up in the Modem and Port sections? Does it ever show up?
Was it a warranty (LG or Verizon) refurb and do you have the option to try to exchange it for another?
Sure - I just wish I could do more.
What @thebigindian said reminded me - you may have to restore the IMEI before you can flash the TOT (assuming you can get into Download mode or at least QHSUSB_BULK 9008 mode). I have no idea how to go about that, though, as I've never had to - I just know there are threads in these sections on how to do it.
thebigindian said:
Go with what roirraW "edor" ehT tells you first and foremost. What I'm posting is another option at last resort. If you dont have a backup of your imei, you will need an IMEI editor and use the IMEI that is printed inside your phone or on the box it came with.
I had the same problem. It's nerve racking but can be easily fixed. I'll look for the program I used and post it once I find it. Just so it's said, changing your IMEI is highly illegal. Make sure you restore your original that came with the device and not someone elses.
Click to expand...
Click to collapse
I've looked into restoring the imei, and have found that some users had success using a method for the lg g2, but most of these methods require some sort of booting. I am unable to boot to anything but the lg screen. I'll try why Rode says about leaving the battery out and see what happens from there.
roirraW "edor" ehT said:
I know it may seem useless, but take the battery out and leave it out for an hour or more, then try to put it into Download mode again. When you try to put it in Download mode now, what happens exactly? Are you checking in Windows' Device Manager to see if the phone shows up in the Modem and Port sections? Does it ever show up?
Was it a warranty (LG or Verizon) refurb and do you have the option to try to exchange it for another?
Sure - I just wish I could do more.
What @thebigindian said reminded me - you may have to restore the IMEI before you can flash the TOT (assuming you can get into Download mode or at least QHSUSB_BULK 9008 mode). I have no idea how to go about that, though, as I've never had to - I just know there are threads in these sections on how to do it.
Click to expand...
Click to collapse
I'll get back to you in a bit after the battery has been out for awhile.
I picked this up off of amazon as a refurb device. The first 2 devices I received were defective out of the box (first one had bent pins in usb port, second would bootloop and i didnt know as much about dl/recovery as i do now, it was probably fixable looking back) so that should have kept me away lol. I know I could probably get away with sending it back saying the device is defective or something, but it really is my fault (I believe) and wouldn't exactly feel good about doing that. Then again I don't exactly feel good about having a $120 brick lol.
inexplicability said:
I've looked into restoring the imei, and have found that some users had success using a method for the lg g2, but most of these methods require some sort of booting. I am unable to boot to anything but the lg screen. I'll try why Rode says about leaving the battery out and see what happens from there.
I'll get back to you in a bit after the battery has been out for awhile.
I picked this up off of amazon as a refurb device. The first 2 devices I received were defective out of the box (first one had bent pins in usb port, second would bootloop and i didnt know as much about dl/recovery as i do now, it was probably fixable looking back) so that should have kept me away lol. I know I could probably get away with sending it back saying the device is defective or something, but it really is my fault (I believe) and wouldn't exactly feel good about doing that. Then again I don't exactly feel good about having a $120 brick lol.
Click to expand...
Click to collapse
I was afraid of that (can't put the IMEI back in without booting). I understand what you're saying but I honestly wouldn't be surprised if there was something wrong with the device anyway and that is the cause of why it bricked so easily. I don't trust refurbs.
I had a good experience selling on Swappa once but I haven't bought any through there so no idea if the experience would be better. I wouldn't buy any refurbed one. There's a black one on there that says Mint condition for $150. It's funny, some of them say 16 GB - as far as I'm aware there's no 16 GB version of the VS985.
roirraW "edor" ehT said:
I was afraid of that (can't put the IMEI back in without booting). I understand what you're saying but I honestly wouldn't be surprised if there was something wrong with the device anyway and that is the cause of why it bricked so easily. I don't trust refurbs.
I had a good experience selling on Swappa once but I haven't bought any through there so no idea if the experience would be better. I wouldn't buy any refurbed one. There's a black one on there that says Mint condition for $150. It's funny, some of them say 16 GB - as far as I'm aware there's no 16 GB version of the VS985.
Click to expand...
Click to collapse
Yeah now I don't trust refurbs either haha. It was worth a shot though. But yeah I noticed that about the 16gb device too when I was looking for a device to purchase.
I only picked up the g3 because a friend of mine asked about rooting his g3, wondering if he could get some more life out of it as his was becoming sluggish with all the bloat and whatnot. Figured I need a new phone now anyway and I would be able to get a g3, figure it out, then help him. That worked out great, didn't it?
UPDATE:
@roirraW "edor" ehT just thought I'd give you an update. I plugged in the device to power and it stayed at the charging screen with the loading icon for awhile, then I came back and it was in download mode!! Plugged into my pc and let windows install the drivers (took like 20 min, unusually long time) and was able to flash the 10b tot. IMEI is still 0, but at least there are ways to change that. Thanks again for your advice!
UPDATE 2:
Restored IMEI using this method: http://forum.xda-developers.com/showthread.php?t=2701861
Confirmed that mobile data / sms / mms are in working order... Going to try flashing cm13 again if that doesn't work I'll go back to stock and debloat as recommended
inexplicability said:
UPDATE:
@roirraW "edor" ehT just thought I'd give you an update. I plugged in the device to power and it stayed at the charging screen with the loading icon for awhile, then I came back and it was in download mode!! Plugged into my pc and let windows install the drivers (took like 20 min, unusually long time) and was able to flash the 10b tot. IMEI is still 0, but at least there are ways to change that. Thanks again for your advice!
UPDATE 2:
Restored IMEI using this method: http://forum.xda-developers.com/showthread.php?t=2701861
Confirmed that mobile data / sms / mms are in working order... Going to try flashing cm13 again if that doesn't work I'll go back to stock and debloat as recommended
Click to expand...
Click to collapse
Wow. I'm always surprised when things actually turn around so well.
Do that IMEI (EFS) backup in TWRP although it must not have been too tough after all. You're welcome! It's helped me on various phones including this one from time to time.
roirraW "edor" ehT said:
Wow. I'm always surprised when things actually turn around so well.
Do that IMEI (EFS) backup in TWRP although it must not have been too tough after all. You're welcome! It's helped me on various phones including this one from time to time.
Click to expand...
Click to collapse
I'll do an imei and nandroid backup once i get everything up and running. Tried using dirty unicorn, but google play services was failing. Tried cm13 but ran into sms issues again. Reluctantly installed stock 47a w/ debloat and it seems to be working ok.
Going to go off of your recommendations and use the xposed modules mentioned in the 47a thread until a more stable aosp based rom is available.
You may have actually helped me with my thread/issue, unwittingly.
Your symptoms are similar to what happened when I flashed anything lower than 46A bootloader wise... it would get a black screen (this is different than yours but keep reading), register as a device in download mode without any keypresses, and then refuse to flash the same way with all 0's IMEI.
It never occured to me to pull the battery for an hour. Maybe I should try that?
EDIT: ...And nope, that did not work either. I guess I just have to wait until marshmellow bootloader is exploited somehow...

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