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I bought this phone 2 days ago, new, sealed, free from contract, and so far I love everything about it, except for this problem which I have found only today. I guess It was all the first excitement keeping me to notice earlier.
Like the thread's title says, it's like a perfect pattern across the screen, from edge to edge, consisting in perfect parallel 10-degrees-from-horizontal-oblique stripes. They are very very subtle and only visible on light backgrounds and more from looking from the upper part of the screen down.
Do not confuse them with the pixels matrix, whose density, by the way, is great. They are all right, and the effect described above seems to appear on a layer which is on top of those pixels.
To make an almost perfect comparison, this effect looks almost like the striped background from market.android.com (as seen on a computer), but with more subtle greish on white stripes inclined from right to left, and only like 10 degrees oblique from the horizontal. That is what's making me curious, why is that pattern oblique? If it were straight horizontals or verticals I would have confused them with the pixels arrays, and it would have been bearable. But like they are I can't stop but notice this pattern every time and it annoys me a lot! In GMail, Browser etc... all the apps with plain backgrounds...
It wouldn't appear on any close picture I tried to take, and I guess filming for you to see it isn't a good idea either, because you won't notice it. It's only visible with the naked eye, at a distance closer than 30 cm from the screen. It isn't also a problem of my eyes, because my wife is noticing it too.
Thank for any shared thought.
stnel said:
I bought this phone 2 days ago, new, sealed, free from contract, and so far I love everything about it, except for this problem which I have found only today. I guess It was all the first excitement keeping me to notice earlier.
Like the thread's title says, it's like a perfect pattern across the screen, from edge to edge, consisting in perfect parallel 10-degrees-from-horizontal-oblique stripes. They are very very subtle and only visible on light backgrounds and more from looking from the upper part of the screen down.
Do not confuse them with the pixels matrix, whose density, by the way, is great. They are all right, and the effect described above seems to appear on a layer which is on top of those pixels.
To make an almost perfect comparison, this effect looks almost like the striped background from market.android.com (as seen on a computer), but with more subtle greish on white stripes inclined from right to left, and only like 10 degrees oblique from the horizontal. That is what's making me curious, why is that pattern oblique? If it were straight horizontals or verticals I would have confused them with the pixels arrays, and it would have been bearable. But like they are I can't stop but notice this pattern every time and it annoys me a lot! In GMail, Browser etc... all the apps with plain backgrounds...
It wouldn't appear on any close picture I tried to take, and I guess filming for you to see it isn't a good idea either, because you won't notice it. It's only visible with the naked eye, at a distance closer than 30 cm from the screen. It isn't also a problem of my eyes, because my wife is noticing it too.
Thank for any shared thought.
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Much better to send you're mobile to the store were you bought it. because as what i have know the problem is the LCD. that is what they called wire stripe or ribbon.... maybe that is the problem. Try it, there is noting to lose.....
I see that too, only on light (white) backgrounds. I thinks it's normal, you may ask your local Sony Ericsson customer service or a phone shop, but I don't think this is a production fault.
On a dark blackground it is purely invisible.
Try it with and without the Bravia engine enabled.
kirbygonzalo said:
Much better to send you're mobile to the store were you bought it. because as what i have know the problem is the LCD. that is what they called wire stripe or ribbon.... maybe that is the problem. Try it, there is noting to lose.....
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kirbygonzalo, thanks but even googling it I couldn't find anything about wire stripe or ribbon.
sdk16420 said:
I see that too, only on light (white) backgrounds. I thinks it's normal, you may ask your local Sony Ericsson customer service or a phone shop, but I don't think this is a production fault.
On a dark blackground it is purely invisible.
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sdk16420, thanks for sharing this, It is somehow a relief for me to know I'm not alone in this. Yet, I'll wait until next week to see if I can find more explanations, and then maybe I'll return it for a replace. It's especially bad for me, as I waited a lot to receive the silver one (a week or so), and I don't know if I can find another.
LenAsh said:
Try it with and without the Bravia engine enabled.
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It doesn't depend on Bravia Engine, unfortunately. It was also the first thing that came into my mind, tried it several times, even with deactivating and rebooting, but the effect is persistent.
Again, it's only visible on light backgrounds, especially white and large ones (browser, gmail, etc). If you read this, please check yours also find some time to post a reply with the result. I would be very grateful.
Thanks!
I have the blue model but i can barely see that pattern with a screen flashlight (on full white) and i don't find it annoying at all in daily use of the phone.
You can check the screen from a new phone in a shop, to see if it looks like yours ... or you have a eagle eye
PS
check softpedia also
I think I can see what you're talking about on my Red Neo but only if I max the screen brightness and look really closesly (like practically inserting the Neo into my eye). 99.99% of the time I don't notice a thing.
I just followed your description and found the same with my neo, so I think it the LCD design. Not an issue to me indeed.
Does anyone have another phone model (e.g. Samsung, HTC) with a LCD touchscreen? Is it also visible on other phones?
sdk16420 said:
Does anyone have another phone model (e.g. Samsung, HTC) with a LCD touchscreen? Is it also visible on other phones?
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I have a Samsung Galaxy S with SAMOLED, a HTC Desire with S-LCD and an Asus Transformer with IPS LCD, and they all have better screens. The Desire's is the most problem free, whereas the Galaxy S has problems with screen burn-in (or image retention, like some are identifying it, but for me it's still like the old good plasma screen burn-in ), and the Transformer's has light bleeding. But, like I said, when put aside, the Neo's looks the worst.
I don't know if you noticed it already, but it comes with another "feature" that is so annoying: it stays always on auto brightness regardless of the custom level set, maxing that automation on that custom level. It's so annoying, cause it's always too dark for me, and being a "feature" it doesn't have also a switch for that. At least it has for Bravia....
stnel said:
I have a Samsung Galaxy S with SAMOLED, a HTC Desire with S-LCD and an Asus Transformer with IPS LCD, and they all have better screens. The Desire's is the most problem free, whereas the Galaxy S has problems with screen burn-in (or image retention, like some are identifying it, but for me it's still like the old good plasma screen burn-in ), and the Transformer's has light bleeding. But, like I said, when put aside, the Neo's looks the worst.
I don't know if you noticed it already, but it comes with another "feature" that is so annoying: it stays always on auto brightness regardless of the custom level set, maxing that automation on that custom level. It's so annoying, cause it's always too dark for me, and being a "feature" it doesn't have also a switch for that. At least it has for Bravia....
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When I put brightness on 100%, and hold my finger on the light sensor, I don't see the screen getting darker. What does annoy me is that you can't make the brightness less than about 30%. I use widgetsoid for brightness adjustment, and the screen will only become darker than 30% if I hold my finger on top of the sensor. That sucks. I I want to sacve energy, I have to hold my hand there, while using the phone.
I don't see why people need the brightness that high anyways, aside from in some games with small hard to see details I'm perfectly fine with my brightness set at just 30% or even just 20%...heck I can still use the phone when the brightness is completely off though that does get a little hard to see everything.
SCHUMI_4EVER said:
I don't see why people need the brightness that high anyways, aside from in some games with small hard to see details I'm perfectly fine with my brightness set at just 30% or even just 20%...heck I can still use the phone when the brightness is completely off though that does get a little hard to see everything.
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I use it a lot outside, and its sunlight legibility isn't as good as SAMOLEDs or others, but that I knew from reviews before the buy. If it wasn't for the problem in this thread, I wouldn't be so harsh on it.
LE I se new posters here. Do you noticed the problem described in the first post? Does it bother you?
Just noticed on my Lumia that there's a thin fine purple line on the edge of the left side of the screen. I can see more of it the whiter the screen is, can anybody confirm if they have this too or if it's just my device?
Thank you.
I have had two devices and both have shown some purple tint on the left side. My current example more evident than the previous phone.
Only noticable on gray/white backgrounds and not on colored backgrounds really.
It does bother me to some extend. Not enough to replace the phone a second time though (I did not exchange the first one because of this).
Not really like lines though. More like a subtle gradient that goes from far left into the right side.
dannejanne said:
I have had two devices and both have shown some purple tint on the left side. My current example more evident than the previous phone.
Only noticable on gray/white backgrounds and not on colored backgrounds really.
It does bother me to some extend. Not enough to replace the phone a second time though (I did not exchange the first one because of this).
Not really like lines though. More like a subtle gradient that goes from far left into the right side.
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Its only bothered me since I noticed it to be honest, mine starts at the top left, all the way to the bottom. It sticks out more at the top corner, then goes thinner as it goes down.
It's due to pentile amoled screen. And it's normal behavior.
What he said; it's a PenTile thing.
I have my new Lumia 800 with some strange shady lines after every item on the screen to the very right side of it, with white theme and with medium or less brightness. Should i return it for replacement, or every Lumia 800 has this annoying issue? Switching form an iphone 4 I was prepared for worse screen quality, but not this much... youtu.be/g8t_oRDpY70
I exchanged my phone for a second time even though I said I would not. It just bothered me too much. Took me three phones to get one with a screen that had good uniformity across the screen. Only the line bleeding visible at times but it does not bother me at all really.
nonfused said:
I have my new Lumia 800 with some strange shady lines after every item on the screen to the very right side of it, with white theme and with medium or less brightness. Should i return it for replacement, or every Lumia 800 has this annoying issue? Switching form an iphone 4 I was prepared for worse screen quality, but not this much... youtu.be/g8t_oRDpY70
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That's an AMOLED 'feature'. I remember my Nexus One being like that, and when I set full brightness with light background I can make it out on the Lumia too.
Rusty! said:
That's an AMOLED 'feature'. I remember my Nexus One being like that, and when I set full brightness with light background I can make it out on the Lumia too.
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I am sad to hear this mate... Am i expecting too much after my iphone? It is not noticeable with black background, but ie9, office and some other application has a bright background anyway, sot it is annoying there. Of course it is not until you realize this issue exists, but after that, you cannot stop paying attention to that...
It's like line bleed on plasma screens... I feel like its imposible to get af perfect screen today don't matter if its on phones or larger screens...
my last two expensive flatscreens had some minor problems, Plasma was linebleed and so on...
nonfused said:
I am sad to hear this mate... Am i expecting too much after my iphone? It is not noticeable with black background, but ie9, office and some other application has a bright background anyway, sot it is annoying there. Of course it is not until you realize this issue exists, but after that, you cannot stop paying attention to that...
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dk_iceman said:
It's like line bleed on plasma screens... I feel like its imposible to get af perfect screen today don't matter if its on phones or larger screens...
my last two expensive flatscreens had some minor problems, Plasma was linebleed and so on...
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I have to disagree with dk_iceman, iPhone 4/4S doesn't have this fault (don't know about 3GS, didn't own one) but fact of the matter is, this should be a fault, when we had such problems with our TV's, which even happen on LCD TV's, you get a replacement, I don't think such screen problems should be acknowledged as normal. Nokia have said for me to return my phone to them, but I'm checking for more problems, so I can give them a whole list of my expectations, I haven't had one problem with the iPhone 4/4S's screen, that's why I'm willing to pay more for a phone, this phone wasn't cheap too, so I think everybody should get what they paid for, ok software, can be solved, but for poor hardware, should be replaced. Agreed?
My girlfriend's Omnia 7 screen looks cleaner, she's had hers for two years now.
There are a few threads out there that have touched on this issue but none as far as I can see that deal with it directly.
The problem comes when you display a pure black screen in low light conditions. It shows that the AMOLED screen is actually grey / blotchy / cloudy instead of being pure black. Initially I thought mine had fingerprints or smudge marks on it, until I realised they were behind the screen. I guess I might have got a phone with a screen that was replaced, but the amount of people who have also reported a similar issue leads me to believe that it might be a manufacturing default? The blotches / clouds on the screen dont change, but exhibit a random formation as one would expect from a defect. It is also possible to see a very faint outline of light running along 3 edges of the screen.
Naturally this is a situation that doesnt reveal itself very often. But I as I use my phone a lot at night, especially reading ebooks or watching films, you start to notice it more and more where you have large expanses of empty black screen.
What I would like to know is how many people have got screens that exhibit this behaviour and how many of you have sent them in for service or had them replaced?
Is it a common issue and something that is to be expected from this type of screen?
You can test if yours has this problem using 'Screen Test' (its free) from the market place. It cycles through solid colours and patterns every time you touch the screen.
Just do it in bed with all the lights out P), give your eyes a few seconds to adjust and see what your screen looks like displaying pure black.
I'm very interested in everyone's experiences and any input or information you have.
Thanks everyone in advance!
ps: I came from a ZTE blade (OLED) which has a uniformly dark grey background when displaying pure black. I kinda expect this as it is a budget phone (albeit with a better than budget screen), but I didnt expect the SGS2 to be quite as bad.
Use "screen adjuster" from the market and set contrast to -60
i have never seen this black low light screen defect. but i am asking you people if any of you have noticed that ugly blurry shadows which are perfectly visible with low light, on white backgrounds especially. they look like marks above the actual display and make high quality images look like low resolution.. it is annoying as hell..
I have this. Noticed it one night when my phone was switched off and charging.
Sent from my GT-I9100 using XDA App
I also have this, noticed the first evening i used the phone...you can notice this during the screen wake delay, or when in a call if you cover then uncover the proximity sensor...don't know if it's a defect but sure it bugs me, i know many won't notice it and will say they don't have this...i will add that if u look carefully to the screen dimmed at lowest brightness in a low light (buy not dark) environment, like early morning, you'll see some "interferences" behind the image, also the darker/yellower left half screen is still visible in these conditions
These things shouldn't be there in a 500€ phone
Sent from my GT-I9100 using XDA App
Thanks for the feedback already.
@elmerendeiro: I have also noticed some 'interference' lines on my phone from time to time. I did a bit of research and it seems when your phone's brightness is set around 25 - 30% it picks up interference from either the wifi or 3g radio. Notch the brightness either above or below this level and you wont see it anymore.
I agree with you when you say we shouldn't be having these problems on such an expensive phone.
It bugs me too - if it wasnt for this i'd have to say it would be an amazing phone
Might give the Samsung service center a call and see if its something they're aware of and if they are replacing screens with this problem?
I went to the Microsoft Store today to check out a Lumia 800. I knew about the pentile matrix and all that. But what I wasn't expecting was to see burn-in images on the screen.
I noticed that no matter which application I open up, there was always a slight remnant of the "messaging" and "e-mail" tiles. It came as a surprise because I have never seen burn-ins on recent displays.
Has anyone experienced this? Or perhaps should I just assume that it's a phone that's likely been heavily stressed at the Microsoft Store? I hope it's just the unit I played with.
Also the whites aren't quite as white as my HD2. Can anyone give an opinion on the display of whites compared to other phones?
Thanks in advance. It's a great phone and I will most likely be getting one.
AMOLED screens do indeed suffer from burn in, unfortunately.
I haven't heard about burn-in of AMOLED screens, i must research it. Hopefully it'll fade. However i have noticed the whites are light blue. Really caught my attention because the blacks are so black.
EDIT: well apparently the burn in is permanent.
Apparently the burn-ins only happened while the same image is displayed.
And since it was a store and the demo models are usually stuck on the same menu screen for an excessive amount of time (especially if sleep is disabled and left over night).. burn in can easily occur.
I can say that in my 2 years of having the original Galaxy S, I've never experienced a burn-in
I have seen burn-ins on LCD and plasma screens as well. But AMOLED is more susceptible of the three technologies. More details at http://en.wikipedia.org/wiki/Screen_burn-in#Plasma.2C_LCD_and_OLED_displays
CervezaPorFavor said:
I have seen burn-ins on LCD and plasma screens as well.
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Comparatively speaking the chances of burn-in on LCD is negligible compared to OLED and plasma. You usually just get some temporary ghosting which disappears after a while.
I don't think you'll get a burn in on your Lumia with normal use. It sleeps automatically after a while, so this sort of things is prevented. I have never been looking at the same screen for hours, so a burn in won't happen very easily I think...
If you run your phone for hours at full brightness with a static image being displayed - as it is done in stores - you will notice burn-in on AMOLEDs. You will notice it on some other popular display technologies as well, but AMOLED is more susceptible for that kind of problem.
In real usage scenarios, you won't normally have to deal with burn-in.
Gave a thanks to everyone for your help.
It sounds like the unit I saw at the Microsoft Store is just under abnormal conditions. It's probably just overworked.
I'm going to assume that under normal operations, the screen should do just fine without burn-ins.
Time to buy Amazon U.S. is selling for $529, good deal?
hawc1506 said:
Gave a thanks to everyone for your help.
It sounds like the unit I saw at the Microsoft Store is just under abnormal conditions. It's probably just overworked.
I'm going to assume that under normal operations, the screen should do just fine without burn-ins.
Time to buy Amazon U.S. is selling for $529, good deal?
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I think indeed that the unit in the MS Store was just on the home screen for hours and hours. Not a real use scenario
Seems like a nice deal, over here it's €470, it's almost the same.
I got burn in on my focus; since then I've been very careful with my focus s and lumia. My best advice, besides the obvious of not leaving the screen on for extended periods, is to move your top 4 tiles around from time to time.
jmerrey said:
I got burn in on my focus; since then I've been very careful with my focus s and lumia. My best advice, besides the obvious of not leaving the screen on for extended periods, is to move your top 4 tiles around from time to time.
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You mean you've got a burn in with your tiles on normal usage? Hmm, I'll be careful
Depends on what you mean by normal usage. I had my screen on high, 5 minute timeout. Sometimes I remembered to lock it, sometimes I didn't and it sat there for 5 minutes. I won't do that again ;-)
Yeah that's not good for AMOLED.
Lock time 1 minute won't cause a problem, I guess?
_Madmatt said:
Lock time 1 minute won't cause a problem, I guess?
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I doubt it, but at the very least I'd have it set to dim at 30 seconds just to be safe.
To OP, can you post some SS?
one of my phone was the omnia hd witch has the first AMOLED screen and after 2 years my screen is perfect, now i bought a lumia 800 but i still have the omnia hd and the screen is simply perfect.
Feenik said:
To OP, can you post some SS?
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I haven't been back to the Microsoft store. If I go back and take a look at it in the near future, I'll try to get a few pictures. Chances are I won't though because my Lumia's coming in the mail
Im having the same issue, but mines 10x worse. It started with a small dark patch in the corner but slowly spread and now I have a really severe burn-in of my messaging, complete with "April" and my girlfriends name and the keyboard burned into it.
Some time ago I noticed that, in some very special situations, like under direct and strong artificial/sun light and a particular angle, I'm able to see a couple of small, very faint spots, kinda similar to those left by dried moisture (like a drop of water) underneath the screen. At first I though it was my bad for putting on a wet screen protector, but just the other day I had a look at the device of a friend of mine (no protector wahtsoever), and looking closely I found similar spots, just not two but a single and bigger one. This got me a bit puzzled, so I decided to take a look at a third device, this time a demo unit in a shop, and guess what? Also that one had a similar mark right in the middle of the screen.
Now, not that this bothers me much, since you can't actually see it unless you really try (I can't even catch it with a camera), but I'd love to know from you guys if this is a common "flaw" or I just happened to grab a "flawed" handful of devices...
Yup, I have these dark patches. You can see them sometimes if you look at a particular angle when the phone is booting up. I can't see them any other time though
I can see dark patches when the screen is dimmed, especially at night, I can't see it any other times, Nokia returned it to me because they couldn't see it. So they asked to send it in again, it took them ten days to just flash a ROM....I was pissed as it is.
When the Display is off I can sometimes see some "blacker" areas on the screen. According to Nokia These are splices where the glass is somehow glued to the display.
Thank you guys, at least I feel a little better about it now...anyway it still puzzles me how this is the first device I own in years with this kind of issue, and I really had many, both resistive and capacitive, with or without gorilla and even made of plastic. I mean this isn't really a flaw, but knowing it's there annoys me. Damn, maybe I should really just stop being so OCD with my devices, it hurts
vnvman said:
Thank you guys, at least I feel a little better about it now...anyway it still puzzles me how this is the first device I own in years with this kind of issue, and I really had many, both resistive and capacitive, with or without gorilla and even made of plastic. I mean this isn't really a flaw, but knowing it's there annoys me. Damn, maybe I should really just stop being so OCD with my devices, it hurts
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I still would class it as a fault, it makes my eyes burn.
Are you speaking about the spots which are visible in the dark if the screen is black?
I saw them when I did my screen black in diagnostics app - lcd test.
So I took a picture of "black" screen with long exposure (iso 400, 30 seconds exposure) and show it in nokia care service. Week after I got new display
load"" said:
Are you speaking about the spots which are visible in the dark if the screen is black?
I saw them when I did my screen black in diagnostics app - lcd test.
So I took a picture of "black" screen with long exposure (iso 400, 30 seconds exposure) and show it in nokia care service. Week after I got new display
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Actually those aren't really "spots", it's some sort of light leak that all amoled devices have when displaying plain black: even if all the leds are supposed to be off there's still some electricity going through them. I had that on all of my amoled devices, on my Desire, on my SGS2 and on my Omnia W as well, it doesn't look that great but it's fine I guess. Weird that you still managed to get the screen replaced, maybe your unit actually had some excessive light leak.
Here I'm talking about a different thing, given that you have them you should be able to see those spots I described even with the device completely off if you keep it under a strong light and at the right angle.
vnvman said:
Actually those aren't really "spots", it's some sort of light leak that all amoled devices have when displaying plain black: even if all the leds are supposed to be off there's still some electricity going through them. I had that on all of my amoled devices, on my Desire, on my SGS2 and on my Omnia W as well, it doesn't look that great but it's fine I guess. Weird that you still managed to get the screen replaced, maybe your unit actually had some excessive light leak.
Here I'm talking about a different thing, given that you have them you should be able to see those spots I described even with the device completely off if you keep it under a strong light and at the right angle.
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Can't reproduce that. I look closely but see nothing special.
Though, as Russian proverb says - the less you know the stronger you sleep
Here is a picture of screen with the spots I was posting about.
So, if anyone have scratched screen as I had, it is a good reason to get repair
PS note that picture was taken with long exposure. Actually my eyes need to get used to darkness to see glow.
load"" said:
Can't reproduce that. I look closely but see nothing special.
Though, as Russian proverb says - the less you know the stronger you sleep
Here is a picture of screen with the spots I was posting about.
So, if anyone have scratched screen as I had, it is a good reason to get repair
PS note that picture was taken with long exposure. Actually my eyes need to get used to darkness to see glow.
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Yeah that's it, the good old light leak
Anyway the picture you took being overexposed gives the impression of a huge issue, so I guess they replaced the screen right after looking at that, even tho in normal darkness conditions it's definitely not so annoying. Good for you that you managed to get it replaced anyway
lol a 30 second exposure will bring out the worst of the display. I can understand they replaced it after showing that image that sort of tricks them because it will never be even close to that visible to the naked eye.
Completely normal for AMOLED displays.