[Q] Troubleshooting with user account in Mail application - HTC Desire X

Hello,
I have a problem with the Mail application: to use my email account in both wifi with my ISP and my Carrier 3G I use one User for POP server and for SMTP server an another User wich is different.
When I entered the settings for the Pop and SMTP for the verification of the information is correct. Access is enabled.
But when I send an email, I get an error authentication on the SMTP server as if the Mail application using the POP User to connect to the SMTP server.
In the past, there was a checkbox to indicate to use for outgoing mail the same account incoming mails but then I have not found anything similar.
I need to use K9-Mail to manage my emails.
Someone would have a solution to solve my problem with the Mail application?
Thank you in advance

Related

Unable to send email - receiving is ok.

Anyone had a problem of unable to send email eventhough you can receive ok? This is driving me nuts! I read in the XDA II page under product info/known limitations that this is normal first time sending email. They claim to just ignore the error messages and re-click on the "send and receive" icon - it should work fine afterwards.. But it DID NOT worked fine I am still unable to send emails. Receiving is ok.
Anyone out there with any insights ?
mailbox incoming/outgoing setup is fine. sheesh..
How is your network carrier?
regardless of who you use for your email account, ensure that if you are using the O2 Mobile Web service that your Sendmail server is set to smtp.o2.co.uk
I'm not too technical but I think 1 of my mail accounts requires a different login to send mail which you cant setup on the XDAII. Maybe...

How to setup gmail account setting on XDA2?

hi to u all
please can some one guide me how to setup gmail account on XDA2?
I already done so but it seems not connectiong to gmail server
my setting are
email address [email protected]
Your Name xxxxxxxxxxx
User name xxxxxxxxxxxx
Password xxxxxxxxxxxx
Account type POP3
Name Gmail
incoming server pop.gmail.com
outgoing server smtp.gmail.com
Under option
Connection My Work ( I am using this connection for GPRS)
& everything is unchecked on second screen
on third screen GET FULL COPY OF MESSAGES
Kind Regards
Gugi
GMAIL Setup
I was just looking for the answer to this question myself. Gmail requires SSL and pop3 access on port 995. I am new to the XDA but got this to work today.
I configured my XDA (O2 XDAIIs) as follows:
On first loggin I got an invalid certificate message, but not on subsequent logins.
Email Address: [email protected] (NEXT)
Your Name: Name
User name: [email protected]
Password: Password
Save: Checked (Next)
Account Type: POP3
Name: Whatever (Just the id of the account on PDA) (NEXT)
Incomming Mail: pop.gmail.com
Outgoing mail: smtp.gmail.com
(Press Options)
Connection: The Internet (NEXT)
Outgoing auth: Checked
Require SSL: Checked
(NEXT)
(Finished)
I tried this yesterday with no sucess the only difference is today the pop3 username includes the gmail.com
Good luck
You forget something!
From you PC Open your account in Gmail>Settings>Forwarding and POP>
Enable POP for all mail. Save Changes and you're ready to go.
thanx
but i already done that because i set up the setting in my outlook expess
so any other suggestions
Regards
Gugi
any one plz
Regards
Gugi
I've got the same settings as you have.
I tried when connected at the office through activesync and received a message :
"Messages cannot be downloaded to your device. make sure you are connected and that your e-mail account settings are correct. Then try to download messages again."
Probably the office firewall...
When I uncradled it and tried again through GPRS i got a message about "Incorrect Server certificates " or something like that, but then pressed OK and it worked fine.
How far did you get?
What error message did you receive?
Nah! I got tired of trying...
Now when on the go, I check my Gmail account through Pocket IE... :?
gugi_sat said:
any one plz
Regards
Gugi
Click to expand...
Click to collapse
Did you properly configure the port for pop & smtp; that is 995 & 465 respectively? Coz Gmail doesn't use the default MS configuration port.
this is the sensible issue I could think of, hope it helps.
Step 1/4
Enter e-mail address
[email protected]
Step 2/4
User information
Your name : your name
Username : [email protected]
Password : your password
Step 3/4
Account information
Account type : POP3
Name : POP3
Step 4/4
Server information
Incoming mail : pop.gmail.com:995
Outgoing mail : smtp.gmail.com:465
Domain : fill blank
and then
tap OPTION
tap NEXT
check Outgoing e-mail server requires authentication
check Require SSL connection
tap NEXT
tap FINISH
Thanx
Thanx to u all for yr help
i tried bbng but no luck again,
So back to square one
Regards
Gugi
http://www.pocketbulgaria.com/index.php?option=content&task=view&id=424&Itemid=35
Go here and look the pics. It works for me
used to work for a while and now it won't download anything i get an error........... it stays in connecting ... and then get the error

New Gmail pop setting?

MAy i know have any new setting for gmail pop mail setting? Last time I set outgoing mail: pop.gmail.com
incoiming mail: smtp.gmail.com
It can process receive and send but now only can received but can't send? Why?
still using the same pop and smtp settings, and still working just fine through both WIFI and GPRS.
I use same setting but can't send and come out message:
The message cound not be sent. Check that you have network coverage and that your account information is correct. Then try sending again.
Any ideal to slove it???

2 outgoing mail servers ??

I have a 200MB Mobistar Mail&Surf contract (Belgium).
I use the following settings:
incoming mail server: in.telenet.be
outgoing mail server: smtp.mobistar.be
It works fine for gprs but when I am at home using my wifi and want to sent an email, I have to use the SMTP-server uit.telenet.be from my internet provider (telenet).
Does anyone know how to set up a second outgoing mail server ?
I know with the iPhone it's possible to add a second outgoing mail server..
You have to select the email account. Scroll down and select "SMTP". Then you see "Other SMTP Server". Select "Add Server". Then for the second Outgoing Mail Server you have to enter the Host Name.
If it's possible with iPhone... it must also be possible with my HD2
Or am I wrong
Any ideas?
I don't think that you can.
Unfortunately Windows Mobile seems to lack some pretty fundamental features when it comes to email including multiple SMTP servers and IMAP Idle.
One solution is to always use your GPRS/3G connection to send and receive email. Try changing the Network Connection from "The Internet" to the name of your Mobistar connection.
Look under the Advanced Server Settings where you set the outgoing mail server for that account.
EDIT:
I should also add that if you can use your home ISP's outgoing mail server from anywhere you could leave the Internet connection as it is and set-up your phone to authenticate when sending mail and then just leave the outgoing mail settings set up for your home ISP all the time.
Bart101 said:
If it's possible with iPhone... it must also be possible with my HD2
Or am I wrong
Click to expand...
Click to collapse
Yes, you're wrong. That's like saying that a badger should be able to do anything a mole can do. Hey - they're similar!
Same problem here
I have exactly this issue (but no badgers trying to be moles).
Vodafone only allow their smtp and my broadband provider only allows their smtp.
I am trying to see if my broadband company can set-up an exception to allow VF smtp through. Know some can do this.
Any othere ideas appreciated
DuoM said:
Unfortunately Windows Mobile seems to lack some pretty fundamental features when it comes to email including multiple SMTP servers and IMAP Idle.
Click to expand...
Click to collapse
As far as I know even Microsoft Outlook doesn't support multiple outgoing SMTP servers.
Would you be so bold as to say that Microsoft Outlook "lack some pretty fundamental features when it comes to email [sic]"?
Can you change the outgoing port to 587? If so you may find your ISP hasn't blocked this port and your hosting has opened it too.
You may also use another outgoing server with authentication turned on,. you just need the username or password. Saying that some ISPs have a relay server like O2 for third party email accounts and it looks like this "relay.o2broadband.co.uk" and that doesnt require authentication.
Bart101 said:
I have a 200MB Mobistar Mail&Surf contract (Belgium).
I use the following settings:
incoming mail server: in.telenet.be
outgoing mail server: smtp.mobistar.be
It works fine for gprs but when I am at home using my wifi and want to sent an email, I have to use the SMTP-server uit.telenet.be from my internet provider (telenet).
Does anyone know how to set up a second outgoing mail server ?
Click to expand...
Click to collapse
having had the same problem the solution i found was to simply create an additional (NEW) account whch i named [email protected] in which i specified the smtp server i use at home.
if you connect via gprs you can send via one account. if you connect via wlan you can send mail usind the other account.
Spike15 said:
As far as I know even Microsoft Outlook doesn't support multiple outgoing SMTP servers.
Would you be so bold as to say that Microsoft Outlook "lack some pretty fundamental features when it comes to email [sic]"?
Click to expand...
Click to collapse
Perhaps it hasn't occurred to you that we tend to use mobile phones in a different way from which we use desktop computers or even laptop computers.
For many, many smartphone owners, mobiles are with them all the time and often switch from 3G networks to Wi-Fi networks at home or at work.
Oh and if you use Outlook you will find that when you are going to send your email you can choose which account to send from giving you the option of setting up an account with a different SMTP server for sending if you want.
You could always buy a domain name with email hosting for not very much per year, they allow access to smtp servers from any network, and you get the benefit of lots of email addresses and such, decent anti virus and spam settings, etc, pretty cheap nowadays.
''2 outgoing mail servers" - im fairly sure only the iphone (and maybe specialist mail software) can do this, certainly nothing ive seen can have multiple smtp servers set.
samsamuel said:
You could always buy a domain name with email hosting for not very much per year, they allow access to smtp servers from any network, and you get the benefit of lots of email addresses and such, decent anti virus and spam settings, etc, pretty cheap nowadays.
Click to expand...
Click to collapse
I don't think the problem with this is so much the SMTP servers themselves not allowing access -- although, assuming the SMTP servers are properly-configured, that could be a problem as well -- but rather ISPs blocking port 25 outbound off of their network...kind of a mis-guided measure on their part, but most ISPs are doing it nowadays...so...
If you're going to buy mail hosting, you should really be buying hosted Exchange for your domain name. I've seen Exchange hosting solutions for as little as $12/mo. Then you can access your e-mail with Exchange Server ActiveSync, giving you push e-mail on your phone (rather than the crap polling paradigm that POP3 uses), in addition to allowing MAPI access on the desktop, and allowing you to use the beautiful OWA for checking your e-mail at random computers.
Hi!
In theory, I guess someone could use Mortscript to create an application that would reconfigure the SMTP servers and switch them whenever the application is called.
SUCCESS - Problem resolved!
I have investigated further and have a SOLUTION!!
My very helpful broadband supplier said that they do not block ports for other parties smtp, yet I thought mine was being blocked by them.
Incorrect - it was the mailbox supplier not accepting my request.
My web hosting company provides us with 2 levels of mailbox - standard and advanced. With advanced they offer "Roaming SMTP" which enables you to send mail using no matter what provider of interner access. They say that many providers limit you to the ISP's outgoing mail server to send email.
By using an advanced mailbox (with Roaming SMTP) and importantly using OUTGOING AUTHENTICATION, my mail goes over Wi-Fi and VF 3G!!!
SUCCESS!
I think the important thing is to try authentication with your standard mailbox supplier details. I was advised that if this does not work, the ISP/VF may be able to supply smtp user name and password for authentication through their network.
Hope that helps.
Second outgoing smtp server in Win Mb 6.5.2
I have been an O2 XDA customer in UK for 10 years but I'm a complete beginner on this xda-developers site. I can say that both MW v6.0 & v6.11allowed more than one e-mail account for a single e-mail address, just as in Outlook. But I never got the i-phone I had to do this and I sent it back. In WM 6.5 on HTC HD2 when setting up an e-mail account you can only use an incoming e-address once. This is a major defect when using Wi-Fi because ISPs are trying to stop spam by barring relay. So I do need multiple accounts set up from which to select. I am a bit daunted by the list of 60+ known ROM versions of Win Mb 6.5 listed here and don't know which solves which problems
So if anyone can tell me what to do or direct me to a ROM version here that overcomes this problem I will be very pleased. JHH
HTC HD2 e-mail setup.
Spike15 said:
As far as I know even Microsoft Outlook doesn't support multiple outgoing SMTP servers.
Would you be so bold as to say that Microsoft Outlook "lack some pretty fundamental features when it comes to email [sic]"?
Click to expand...
Click to collapse
No I am sure that Outlook does allow more than one e-mail account for the same e-mail address. I have two for my O2 mail account. One has O2 servers set for both incoming and out going mail. The other has O2 in and smtp.orangehome.co.uk for sending over Wi-Fi where I have no O2 phone signal at Home. the problem is that this is possible on the earlier WM 6.0 & 6.11 phones not not in the implementation of WM 6.5.2 on the HD 2. any other ideas?
jamesholt12 said:
In WM 6.5 on HTC HD2 when setting up an e-mail account you can only use an incoming e-address once.
Click to expand...
Click to collapse
incorrect, you can set up multiple accounts using the same incoming email address, , you just have to NOT put the correct address at the start of the process, else the wizard jumps in and says it already exists.
In the same way that if you put a hotmail address it leaps in and takes over configuring the account.
Set the initial address to something wrong, [email protected] for instance, , configure all the rest of the settings, save it, then go back and edit the incoming address after.
I have two accounts that share incoming details but have different outgoing details.(One for wifi one for mobile)
Second outgoing smtp server in Win Mb 6.5.2
That is a most helpful solution to my problem. Thank you that kind person.
I do not think anyone in O2 or HTC knows this answer. I was in despair. Since a historical spat with O2 Orange Home blocks the URL of any message coming onto their severs from O2. They report at the time that 'Relay not allowed use SMTP AUTH' but that is not the reason why the outgoing e-mail on an O2 address fails. Needless to say O2 servers do not block Orange Home traffic.
James

[Q] Stock E-Mail App says "Could not log in"

Hi. I'm Having a strange problem with yahoo mail on stock e mail app.
Due to my mail address being in ".co.in" domain I have to configure my account manually using IMAP
Now here's the problem,
If i configure my mail while I'm on mobile internet, syncing only works for mobile internet. If I ware to switch to a WiFi network the e mail app put's a notification saying "Could not log in" and asks me to update the password. Switching back to mobile network gets it working again.(Without updating the settings).
Same thing will happen if the the mail account was configured while on WiFi. In that case it would fail to login on mobile network..
Is there any fix for this?

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