2 outgoing mail servers ?? - HD2 Windows Mobile 6.5 Q&A, Help & Troubleshooting

I have a 200MB Mobistar Mail&Surf contract (Belgium).
I use the following settings:
incoming mail server: in.telenet.be
outgoing mail server: smtp.mobistar.be
It works fine for gprs but when I am at home using my wifi and want to sent an email, I have to use the SMTP-server uit.telenet.be from my internet provider (telenet).
Does anyone know how to set up a second outgoing mail server ?

I know with the iPhone it's possible to add a second outgoing mail server..
You have to select the email account. Scroll down and select "SMTP". Then you see "Other SMTP Server". Select "Add Server". Then for the second Outgoing Mail Server you have to enter the Host Name.
If it's possible with iPhone... it must also be possible with my HD2
Or am I wrong
Any ideas?

I don't think that you can.
Unfortunately Windows Mobile seems to lack some pretty fundamental features when it comes to email including multiple SMTP servers and IMAP Idle.
One solution is to always use your GPRS/3G connection to send and receive email. Try changing the Network Connection from "The Internet" to the name of your Mobistar connection.
Look under the Advanced Server Settings where you set the outgoing mail server for that account.
EDIT:
I should also add that if you can use your home ISP's outgoing mail server from anywhere you could leave the Internet connection as it is and set-up your phone to authenticate when sending mail and then just leave the outgoing mail settings set up for your home ISP all the time.

Bart101 said:
If it's possible with iPhone... it must also be possible with my HD2
Or am I wrong
Click to expand...
Click to collapse
Yes, you're wrong. That's like saying that a badger should be able to do anything a mole can do. Hey - they're similar!

Same problem here
I have exactly this issue (but no badgers trying to be moles).
Vodafone only allow their smtp and my broadband provider only allows their smtp.
I am trying to see if my broadband company can set-up an exception to allow VF smtp through. Know some can do this.
Any othere ideas appreciated

DuoM said:
Unfortunately Windows Mobile seems to lack some pretty fundamental features when it comes to email including multiple SMTP servers and IMAP Idle.
Click to expand...
Click to collapse
As far as I know even Microsoft Outlook doesn't support multiple outgoing SMTP servers.
Would you be so bold as to say that Microsoft Outlook "lack some pretty fundamental features when it comes to email [sic]"?

Can you change the outgoing port to 587? If so you may find your ISP hasn't blocked this port and your hosting has opened it too.
You may also use another outgoing server with authentication turned on,. you just need the username or password. Saying that some ISPs have a relay server like O2 for third party email accounts and it looks like this "relay.o2broadband.co.uk" and that doesnt require authentication.

Bart101 said:
I have a 200MB Mobistar Mail&Surf contract (Belgium).
I use the following settings:
incoming mail server: in.telenet.be
outgoing mail server: smtp.mobistar.be
It works fine for gprs but when I am at home using my wifi and want to sent an email, I have to use the SMTP-server uit.telenet.be from my internet provider (telenet).
Does anyone know how to set up a second outgoing mail server ?
Click to expand...
Click to collapse
having had the same problem the solution i found was to simply create an additional (NEW) account whch i named [email protected] in which i specified the smtp server i use at home.
if you connect via gprs you can send via one account. if you connect via wlan you can send mail usind the other account.

Spike15 said:
As far as I know even Microsoft Outlook doesn't support multiple outgoing SMTP servers.
Would you be so bold as to say that Microsoft Outlook "lack some pretty fundamental features when it comes to email [sic]"?
Click to expand...
Click to collapse
Perhaps it hasn't occurred to you that we tend to use mobile phones in a different way from which we use desktop computers or even laptop computers.
For many, many smartphone owners, mobiles are with them all the time and often switch from 3G networks to Wi-Fi networks at home or at work.
Oh and if you use Outlook you will find that when you are going to send your email you can choose which account to send from giving you the option of setting up an account with a different SMTP server for sending if you want.

You could always buy a domain name with email hosting for not very much per year, they allow access to smtp servers from any network, and you get the benefit of lots of email addresses and such, decent anti virus and spam settings, etc, pretty cheap nowadays.
''2 outgoing mail servers" - im fairly sure only the iphone (and maybe specialist mail software) can do this, certainly nothing ive seen can have multiple smtp servers set.

samsamuel said:
You could always buy a domain name with email hosting for not very much per year, they allow access to smtp servers from any network, and you get the benefit of lots of email addresses and such, decent anti virus and spam settings, etc, pretty cheap nowadays.
Click to expand...
Click to collapse
I don't think the problem with this is so much the SMTP servers themselves not allowing access -- although, assuming the SMTP servers are properly-configured, that could be a problem as well -- but rather ISPs blocking port 25 outbound off of their network...kind of a mis-guided measure on their part, but most ISPs are doing it nowadays...so...
If you're going to buy mail hosting, you should really be buying hosted Exchange for your domain name. I've seen Exchange hosting solutions for as little as $12/mo. Then you can access your e-mail with Exchange Server ActiveSync, giving you push e-mail on your phone (rather than the crap polling paradigm that POP3 uses), in addition to allowing MAPI access on the desktop, and allowing you to use the beautiful OWA for checking your e-mail at random computers.

Hi!
In theory, I guess someone could use Mortscript to create an application that would reconfigure the SMTP servers and switch them whenever the application is called.

SUCCESS - Problem resolved!
I have investigated further and have a SOLUTION!!
My very helpful broadband supplier said that they do not block ports for other parties smtp, yet I thought mine was being blocked by them.
Incorrect - it was the mailbox supplier not accepting my request.
My web hosting company provides us with 2 levels of mailbox - standard and advanced. With advanced they offer "Roaming SMTP" which enables you to send mail using no matter what provider of interner access. They say that many providers limit you to the ISP's outgoing mail server to send email.
By using an advanced mailbox (with Roaming SMTP) and importantly using OUTGOING AUTHENTICATION, my mail goes over Wi-Fi and VF 3G!!!
SUCCESS!
I think the important thing is to try authentication with your standard mailbox supplier details. I was advised that if this does not work, the ISP/VF may be able to supply smtp user name and password for authentication through their network.
Hope that helps.

Second outgoing smtp server in Win Mb 6.5.2
I have been an O2 XDA customer in UK for 10 years but I'm a complete beginner on this xda-developers site. I can say that both MW v6.0 & v6.11allowed more than one e-mail account for a single e-mail address, just as in Outlook. But I never got the i-phone I had to do this and I sent it back. In WM 6.5 on HTC HD2 when setting up an e-mail account you can only use an incoming e-address once. This is a major defect when using Wi-Fi because ISPs are trying to stop spam by barring relay. So I do need multiple accounts set up from which to select. I am a bit daunted by the list of 60+ known ROM versions of Win Mb 6.5 listed here and don't know which solves which problems
So if anyone can tell me what to do or direct me to a ROM version here that overcomes this problem I will be very pleased. JHH

HTC HD2 e-mail setup.
Spike15 said:
As far as I know even Microsoft Outlook doesn't support multiple outgoing SMTP servers.
Would you be so bold as to say that Microsoft Outlook "lack some pretty fundamental features when it comes to email [sic]"?
Click to expand...
Click to collapse
No I am sure that Outlook does allow more than one e-mail account for the same e-mail address. I have two for my O2 mail account. One has O2 servers set for both incoming and out going mail. The other has O2 in and smtp.orangehome.co.uk for sending over Wi-Fi where I have no O2 phone signal at Home. the problem is that this is possible on the earlier WM 6.0 & 6.11 phones not not in the implementation of WM 6.5.2 on the HD 2. any other ideas?

jamesholt12 said:
In WM 6.5 on HTC HD2 when setting up an e-mail account you can only use an incoming e-address once.
Click to expand...
Click to collapse
incorrect, you can set up multiple accounts using the same incoming email address, , you just have to NOT put the correct address at the start of the process, else the wizard jumps in and says it already exists.
In the same way that if you put a hotmail address it leaps in and takes over configuring the account.
Set the initial address to something wrong, [email protected] for instance, , configure all the rest of the settings, save it, then go back and edit the incoming address after.
I have two accounts that share incoming details but have different outgoing details.(One for wifi one for mobile)

Second outgoing smtp server in Win Mb 6.5.2
That is a most helpful solution to my problem. Thank you that kind person.
I do not think anyone in O2 or HTC knows this answer. I was in despair. Since a historical spat with O2 Orange Home blocks the URL of any message coming onto their severs from O2. They report at the time that 'Relay not allowed use SMTP AUTH' but that is not the reason why the outgoing e-mail on an O2 address fails. Needless to say O2 servers do not block Orange Home traffic.
James

Related

strange problem sending emails

Since yesterday I noticed a sudden problem with my XDA I can not sort out, and I would like to ask this community for help on this one:
Problem:
Emails stored in the outbox do not get transmitted during a GPRS connection with my provider.
Observations:
The login process goes as usual, it even says "sending emails ...", which takes the usual while, incoming mails get downloaded to the device, but after the connection is over it says "could not upload emails, check your setting or talk to the provider" in an alert box. When I look into the outbox all the mails I wanted to send are still there, and they are not just forgotten to delete after sending (I sent some to myself to check).
I have of cause checked the settings, and I know the account is working, because I can access it via my laptop.
The radio must be able to send, because it would not be able to establish a connection otherwise.
I resetted the device, but this had no effect.
I thried to use the dvice in a different GPRS zone (other city) but the issue remains the same.
I searched the forum, but did not find any usable information.
Question:
Have these things be observed before?
Does anyone have a hint on how to sort this issue out or what to look at closer?
Any hints would be appreciated,
Martin
i had this prblm b4...but then i used nPop and it worked fine, but now i dont even use that, i just use "myemail.t-mobile.com" as the outgoing mail, but thats just 4 TMO :wink:
martin kopplow said:
Problem:
Emails stored in the outbox do not get transmitted during a GPRS connection with my provider.
Martin
Click to expand...
Click to collapse
Well I know I cannot do that with my Device.
Here in NZ the ISP's block access to the SMTP servers from any connection outside their network.
They do this to stop Spammers using their SMTP servers.
Often they still allow access to the POP servers, because they are authenticated, which fits your symptoms, you can receive, but not send, via your GPRS.
One solution is to set the account up to use your cellphone companies SMTP server if they have one. So you send your mail via smtp.Vodafone.net.nz for example.
..Chuck..
Thank you for your replies!
I checked with my provider to find out if they changed their POP/SMTP settings, but they didn't.
It then took me a while to find out this is a software issue.
In fact it is in some software on the device, and it comes back after hard resetting and copying back the SD backup. I did a double hard reset with a clean reinstall of all software and now I'm able to send mails again.
I could not exactly find out which part of the software, because I can not extract or delete individual files from the backup or resore thm one by one to eliminate faulty files. (is there a tool for this?)
I have the suspicion that establishing two active sync partnerships did the change: Before I had the problem, I had only one computer I synced with, but short before that I bought a new Laptop and now sync with two computers (one being a server, via a network). This might have corrupted something within the networking settings, that is not accessible via the option and connection setting pages.
I'd really like to have an overview page to check on all current settings instead of using settings... and options... dialogs in different locations, but that's another story.
It's working again.
Thanks once more for your replies!
Martin
My post is even more basic. I would like to see a short, simple sequence of events to "send an e-mail" from my sx-56.
A. Which program do I use to send (if there is a different one to receive, what it that)?
B. What are the entities that I have to enter into the fields, on which program?
C. What is the procedure for composing and sending the e-mail once the preliminary data has been entered?
The PDA works fine
The phone works fine
Thanks,
Lou

NEED HELP sending emails through WIFI on my MDA

For some reason I can do everything through Wifi except send emails. I can successfully receive my emails, view them, download attachments, browse with internet explorer, and chat on all messenger programs! I have spoken to upper tier level support people at T-mobile and they confirmed my outgoing settings are correct. I use yahooo small business email server and outgoing is set to: smtp.bizmail.yahoo.com. Can anyone help me with this problem?
This is the error message I get: "messages cannot be downloaded to your mobile device. Make sure you are connected and that your e-mail account settings are correct. Then try to download messages again".
timing
Is this a problem that you have just encoutnered or a longer running one. I find that I sometimes get this message if my PC is off (killing the wifi network) or if my internet provider webmail server is down. It may ahve been a glitch that will sort itlsef.
Don't bother phoning and paying fpr Tmobile support - trust me - they don't know anything about the phone you have - stick with the forum!
Hi, I've had this problem from day 1, never been able to send emails
try this
you could try instead of outgoingserver smtp.bizmail
just type in this text smtp.mail.yahoo.com
and furthermore leave the boxes requires ssl connection and outgoing mail requires authentication OPEN.
hope this works for you as it works for me.
Thanks for the suggestion... Tried it, but still no success. Anybody else?
outlook
DO you use outlook elsewhere for this/these accounts and have you double checked that the settings are identical?
Can you send via GPRS?

athena will connect to internet but no email

I am able to connect to the internet just fine but when i go to email and click send/receive my connection disconnects then reconnects but email is never checked, on the lower left side of the screen it says "error synchronizing" i have Cingular(AT&T) just wondering if anyone else is having this problem. thanks.
irus said:
I am able to connect to the internet just fine but when i go to email and click send/receive my connection disconnects then reconnects but email is never checked, on the lower left side of the screen it says "error synchronizing" i have Cingular(AT&T) just wondering if anyone else is having this problem. thanks.
Click to expand...
Click to collapse
Who is your email provider? any of these: yahoo.com, yahoo.co.uk, or Hotmail. i have the same problem as well.
Yahoo and new hotmail accounts need to be paid for to sync via outlook, those of us who have been syncyng Hotmail for a while (was it oct 2006 or 2005 they stopped - I have a memory like a seive) can still sync.
When you set up the email account how did you do it, who is it with and did you test the settings?
But you could still forward all your Hotmail mails to another free mail provider
(to which you can freely sync to Outlook).
i have the same issue. set up with an IMAP server. it doesnt even try over 3G and works while connected to a pc and uses its connection. suggestions? is this answered elsewhere?
[Edit]: Found on another thread (thanks to Pawel062) to uncheck the proxy info on the Media Net, this resolved the issue for me.

Can't get emails to send

Just got my GS3 this past weekend and I have set up my personal email and my work email accounts. My personal email is through Gmail so there is no issues there. My work email, however, is a POP3 account. I went through the Email Account Setup and plugged in all of the information. The phone receives emails just fine, but they will not send for me. They just sit in the outbox and when I click send, I get a notification that says "Connection Error (Acct Name)". I really need to be able to send emails with my phone and would greatly appreciate any help I can get on this.
Are you connecting via phone 3G or Wi-Fi?
I had a problem sending some email accounts via THREE network in UK, because they deliberately block internet PORT 25, which is typically the one used for sending POP3.
There are sometimes ways around this.
If you also get the problem using Wi-Fi, then it might be something else.
-Steve
because they deliberately block internet PORT 25, which is typically the one used for sending POP3.
Click to expand...
Click to collapse
Technically speaking incorrect. POP3 is used to receive emails and runs on Port 110 (plain-text or explicit TLS) or 993 (implicit SSL/TLS)
The protocol you are referring to is called SMTP.
You can always try Port 587 (SMTP-Submission) which is an alternative Port to Port25 that always requires a login procedure.
Alternatively if Port 110 (POP3) and 143 (IMAP) are blocked too, a modified version of the Z-Push PHP-Script can help you by simulating an Exchange server. That's how I helped a friend (T-Mobile Germany are such block-freaks) bypass the "only our email servers" limitation.
d4fseeker said:
Technically speaking incorrect. POP3 is used to receive emails and runs on Port 110 (plain-text or explicit TLS) or 993 (implicit SSL/TLS)
The protocol you are referring to is called SMTP.
You can always try Port 587 (SMTP-Submission) which is an alternative Port to Port25 that always requires a login procedure.
Alternatively if Port 110 (POP3) and 143 (IMAP) are blocked too, a modified version of the Z-Push PHP-Script can help you by simulating an Exchange server. That's how I helped a friend (T-Mobile Germany are such block-freaks) bypass the "only our email servers" limitation.
Click to expand...
Click to collapse
So I switched the port from 587 to 110 and tried resending the the email and it sent with no problems. Thanks!
So I switched the port from 587 to 110 and tried resending the the email and it sent with no problems. Thanks!
Click to expand...
Click to collapse
From 587 to 110? You sure? :fingers-crossed:
d4fseeker said:
From 587 to 110? You sure? :fingers-crossed:
Click to expand...
Click to collapse
Yea, it read Port 587 so I changed it to say 110 and tried resending and it worked. Does that not sound right?
_-Jay-_ said:
Yea, it read Port 587 so I changed it to say 110 and tried resending and it worked. Does that not sound right?
Click to expand...
Click to collapse
Okay, new issue. It sends just fine but only on WiFi. If I am on 3G, I get an "Unable to Connect to <Email Name>". It should send whether on 3G or on WiFi shouldn't it?
Somebody suggested this on a different forum and it only half worked. Any ideas how to get it to work correctly?
grmuge said:
Try using gmail account as your SMTP server some ISP will only send emails when connected on your home net work
Click to expand...
Click to collapse
I tried this. I left my incoming server settings the same (my work POP3 account), then I changed the outgoing server settings to:
smtp.gmail.com
Port 465
SSL Encryption
Then I turned on "Require Sign-In"
Put in my Gmail Username and Password.
I tried to send a test email from my POP3 email to my Gmail. It sent just fine over 3G, BUT instead of going to my Gmail Address, it goes to my POP3 Address. So even though I am telling it to go to my @gmail.com email address, it's going to my @POP3.com email address. That's really weird. I wish I could just fix it already lol.

[Q] Troubleshooting with user account in Mail application

Hello,
I have a problem with the Mail application: to use my email account in both wifi with my ISP and my Carrier 3G I use one User for POP server and for SMTP server an another User wich is different.
When I entered the settings for the Pop and SMTP for the verification of the information is correct. Access is enabled.
But when I send an email, I get an error authentication on the SMTP server as if the Mail application using the POP User to connect to the SMTP server.
In the past, there was a checkbox to indicate to use for outgoing mail the same account incoming mails but then I have not found anything similar.
I need to use K9-Mail to manage my emails.
Someone would have a solution to solve my problem with the Mail application?
Thank you in advance

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