Various issues after OTA update (SIM, signal, power button) - HTC Droid DNA

I updated on Thursday and have been having some issues since then. The first thing I noticed was the signal strength bars are weaker, where I would normally have 4-5 bars I now have 1-2 still on LTE though.
The next thing that happened was Friday night, there was no service and the phone said there was no SIM card. I power cycled the phone and then it came back up without the error. This happened again tonight, Saturday.
My other issue/question is how do I turn off the phone? Before when I would hold down the power button it would have a dialog that let me put it in airplane mode, restart or power off. Now when I hold it down the 3 buttons blink and it tells me to keep holding down to restart and that's it.

midwestkel said:
I updated on Thursday and have been having some issues since then. The first thing I noticed was the signal strength bars are weaker, where I would normally have 4-5 bars I now have 1-2 still on LTE though.
The next thing that happened was Friday night, there was no service and the phone said there was no SIM card. I power cycled the phone and then it came back up without the error. This happened again tonight, Saturday.
My other issue/question is how do I turn off the phone? Before when I would hold down the power button it would have a dialog that let me put it in airplane mode, restart or power off. Now when I hold it down the 3 buttons blink and it tells me to keep holding down to restart and that's it.
Click to expand...
Click to collapse
sounds like wipe data time. I don't have that behavior.

midwestkel said:
The next thing that happened was Friday night, there was no service and the phone said there was no SIM card. I power cycled the phone and then it came back up without the error. This happened again tonight, Saturday.
Click to expand...
Click to collapse
I have been experiencing this exact same thing. A reboot fixes it, but still incredibly annoying.
Sent from my Droid DNA using Tapatalk 2!

Briankbl said:
I have been experiencing this exact same thing. A reboot fixes it, but still incredibly annoying.
Sent from my Droid DNA using Tapatalk 2!
Click to expand...
Click to collapse
This has been an issue plaguing the DNA since launch, nothing new.
Sent from my HTC6435LVW using xda app-developers app

Bigandrewgold said:
This has been an issue plaguing the DNA since launch, nothing new.
Sent from my HTC6435LVW using xda app-developers app
Click to expand...
Click to collapse
I haven't had the SIM card issue on this phone before the update.

U need factory reset. Seems some files corrupted during update.
SIM issue is a know issue for DNA.
Sent from my HTC6435LVW using Tapatalk 2

I FINALLY got the SIM issue the other night. I popped the sim out and put it back in and havent had an issue since.
Sent from my HTC6435LVW using xda app-developers app

I was getting the sim car error often before the update I powered off, and re seated the sim card and powered on and I haven't had an issue since then. Also I have never had the issue with signal or the power button.
Sent from my HTC6435LVW using xda app-developers app

After you pop the SIM card, boot into recovery and wipe dalvik cache, cache, and go into advanced and fix permissions. Reboot and profit. This SIM error is a permissions thing getting screwed up.

I did a factory reset last night and just the issue again. My DNA is stock so I don't know how to clear the caches. Any other ideas?

Google Now opens browser instead of application
After the update, Google Now / voice search opens up a browser instead of the application needed.
For instance, if I ask for directions to a place, the phone opens Chrome with directions. The directions are no where near where I am. If I try to dial someone via voice, the Google Now card pops up with the person's contact followed immediately by Chrome.
I'm not sure if anyone has a fix for this, but it's certainly annoying and drastically reduces the capabilities of this phone for me.
Thanks all,
Mike

kampana said:
After the update, Google Now / voice search opens up a browser instead of the application needed.
For instance, if I ask for directions to a place, the phone opens Chrome with directions. The directions are no where near where I am. If I try to dial someone via voice, the Google Now card pops up with the person's contact followed immediately by Chrome.
I'm not sure if anyone has a fix for this, but it's certainly annoying and drastically reduces the capabilities of this phone for me.
Thanks all,
Mike
Click to expand...
Click to collapse
I got the update today and google now works same as it did before for me. Ask for directions, it goes to maps and show me directions and try to voice dial someone and their card pops up followed by call initiation. I just use the stock browser though, not chrome. Maybe it is chrome.
Also noticed there is a new location service option now, after update, for google search in addition to the previous options for verizon, google and gps. Will be interesting to see how this changes search accuracy, if at all.

tuxly said:
I got the update today and google now works same as it did before for me. Ask for directions, it goes to maps and show me directions and try to voice dial someone and their card pops up followed by call initiation. I just use the stock browser though, not chrome. Maybe it is chrome.
Also noticed there is a new location service option now, after update, for google search in addition to the previous options for verizon, google and gps. Will be interesting to see how this changes search accuracy, if at all.
Click to expand...
Click to collapse
I ended up uninstalling and reinstalling Google Search, it now works properly.

Regarding the turn off, it sounds like you're trying to turn it off from the lock screen. Swipe in and then try.
Otherwise I haven't had any issues with the OTA and it actually helped a lot with the volume (lowest volume was still really loud before) and I seem to be getting better WiFi signal.

Related

Data problems

So Im having data issues today i wanna really exchange it Monday but Im afraid if i do il have screen issues right now data will work halfway and i have to keep refreshing the page til it finally loads its horrible but Im afraid to exchange it cause people that are havih the screen problems i have a problem at the upper top looks llike dead piles its a very light spot but usually only seen while on the camera app or when its turned on
Sent from my SAMSUNG-SGH-I777 using XDA App
If you think about the number of phones that are out there and people only generally post when there's an issue, I wouldn't worry about exchanging it. I've had two phones with no issues.
Sent from my SAMSUNG-SGH-I777 using xda premium
Okay i might go exchange it Monday cause its an hour away to the closest one
Sent from my SAMSUNG-SGH-I777 using XDA App
today I backed up my iphone SMSs and loaded them with sms backup and restore... everything went fine, but then my phone reset and there is a circle with a line through it where the data connection icon should be and says there is no sim installed.... I also cant dial out, but I received a call on the way home from work.
trying to open message app on the phone gives me a time out message and asks me to kill or wait. then the phone just freezes. I'm looking everywhere for a solution... first time android user so this is driving me a little bit nutty.
on my iphone I would just restore firmware... I guess thats what I should try here?
Kadernal said:
today I backed up my iphone SMSs and loaded them with sms backup and restore... everything went fine, but then my phone reset and there is a circle with a line through it where the data connection icon should be and says there is no sim installed.... I also cant dial out, but I received a call on the way home from work.
trying to open message app on the phone gives me a time out message and asks me to kill or wait. then the phone just freezes. I'm looking everywhere for a solution... first time android user so this is driving me a little bit nutty.
on my iphone I would just restore firmware... I guess thats what I should try here?
Click to expand...
Click to collapse
Have you done any type of changes to the phone like rooting, etc.? Anything you can think of that might have caused it or changed something right before it happened?
No, I haven't rooted or anything. All I did was download a few basic apps and then try to transfer my data to the new phone. I ordered a jig and don't want to do anything until it arrives.
I have solved the data issue, somehow the sim came slightly out of place. Once I reseated everything was good. is the sim slot that finicky?
i also did a factory reset and started from scratch and worked out the issue with the text messages. I appreciated your willingness to help a noob, thank you.

Keyboard glitching during text

I've had my phone since about December or January, I have not rooted, the only thing I have done is uninstall the updates to some bloatware to try to prolong my battery life. I noticed this particular problem in February, but ignored it, now it is getting worse. What happens is, while I'm texting, I will be typing text but nothing shows up in the text box. I can see the suggestions pop up, but nothing shows in the box. I can delete and it shows on the suggestion box that I'm deleting text, but nothing shows in the box. After a little while of messing with it, it finally decides to act right and I can text again until the next time it happens. I'm at a loss as to what is going on. Is it software? I'm on the Verizon network in a non 4G area.
Yeah that's what happened to me alot before I rooted my Inspire 4g try clearing the cache on the keyboard that worked for me or u can use SwiftKey or go keyboard or another keyboard replacement
Sent from my magic piece of metal using even more magic
You tried restarting it when that happens?
Sent from my DROID RAZR
Leviathan26 said:
You tried restarting it when that happens?
Sent from my DROID RAZR
Click to expand...
Click to collapse
I know that puts off my 4G issues for a bit when I restart the phone. It may help this as well.
Mine does that too. But for me it ends with the keyboard applications force closing.
Sent from my DROID RAZR using XDA
reply
Yes, I've restarted when it happens, usually fixes the issue but only for a short time, it seems to happen at random. I'll try installing a new keyboard, but is this a software issue I'm guessing? Also, how do you clear the keyboard cache? I keep my normal cache clear of things I don't need regularly, but have never cleared a keyboard cache before.
I know the guys will get "mad" at me for saying this but same here, but with a 4G issue I have been having.( I am not trying to piss you guys off ok)
Yes try and install a new keyboard. If that does not work, try clearing the "data" on Swype.
update
After calling Verizon we ended up doing a factory reset on my phone. So far so good, but if it does it again they said they would have to replace my phone.
That happens to me a lot. Only in the text messaging app, though. I just close the texting app and open it up again and it usually fixes itself.
Verizon actually replaced my razr for this reason also my screen was unresponsive at times. Now replacing this razr for same unresponsive screen at times
Sent from my DROID RAZR using xda premium

Location services problem AT&T

I am having an issue with location services. I like to turn it on and off to save battery and use it mainly for Google now. It seems that each time you turn it on it prompts you to accept. However some times it does not prompt and Google now just has the spinning circle. Only rebooting the phone fixes the issue and as soon as the phone reboots the prompt to accept location services pops up.
Is anyone else setting this issue? It has happened on both stock and the elegencia roms.
Sent from my HTC One X+ using xda app-developers app
ihavoc said:
I am having an issue with location services. I like to turn it on and off to save battery and use it mainly for Google now. It seems that each time you turn it on it prompts you to accept. However some times it does not prompt and Google now just has the spinning circle. Only rebooting the phone fixes the issue and as soon as the phone reboots the prompt to accept location services pops up.
Is anyone else setting this issue? It has happened on both stock and the elegencia roms.
Sent from my HTC One X+ using xda app-developers app
Click to expand...
Click to collapse
Running elegancia Rom now and no issues. I just have the GPS sense widget on my homescreen. Turn on to use and off to not, no silly pop ups.
deeznuts said:
Running elegancia Rom now and no issues. I just have the GPS sense widget on my homescreen. Turn on to use and off to not, no silly pop ups.
Click to expand...
Click to collapse
Thanks for the reply but I'm not talking about gps - in location you can turn on or off Google's location service (cell tower triangulation, gps is a different option). Every time you turn it on it prompts for Agree or Disagree (I wish it would remember agree). Some times that prompt does not pop up and when it does not google now will not work. after a reboot you get the prompt immediately on unlocking the device to agree to Google's location service and then google now works.
This has nothing to do with the Elegencia Rom as it happened when I was stock before unlocking and rooting the phone.

Messages App, Dialer, and People App Loading Problems

First of all, I am using the normal software on the phone, it is not rooted or anything.
I am having a lot of issues using the Messages App on my 4G LTE. Often times when I click on a conversation it will often display the number for the contact I am trying to text and display the loading icon and spinny wheel in the text box. Sometimes after a minute or so the conversation will appear and I can message that person, other times it will not.
The same thing happens when I sometimes click on the People App. It simply will not load for a minute or two.
The dialer has similar problems. I will use a speed dial or pull up a contact to call, and when I speed-dial or press to call that contact, the dialer will reset and act as if I had just opened it. Sometimes it will connect the call one or two minutes after this occurs.
I have tried GO SMS Pro but that had problems of its own.
Any help would be appreciated.
I had the exact same problem. I tried deleting apps, battery pulls, factory resets, cache clearing, etc. Nothing worked. So I rooted and it's fine now. I hope you find a solution. I never could.
Sent from my Incredible 4G LTE using Tapatalk 2
I'm rooted also but I have the problem too. I'm running ViperLTE. I thought it might be my OOM managing app killing them. I've use a different dialer and now recently a new text app. Its a sense thing I think. People complain about it on HTC evo lte forums.
kabz said:
I had the exact same problem. I tried deleting apps, battery pulls, factory resets, cache clearing, etc. Nothing worked. So I rooted and it's fine now. I hope you find a solution. I never could.
Sent from my Incredible 4G LTE using Tapatalk 2
Click to expand...
Click to collapse
What method did you use to root it?

[Q] AT&T software update

The 4.3 update of my HTC One got 2.8MB downloaded and then stopped. I let it sit for a couple hours and it didn't change at all. I tried several things to "kick" it into motion, but nothing worked (turning on/off data, etc.).
In a desparate attempt to get it to continue, I restarted my phone (bad choice, I see). Now, when I touch "Check for updates" on the "AT&T software update" screen, it doesn't do anything. No dialogs -- nothing.
Is there a way I can clear out the partial download and reset the state of that process and trigger it to start again?
Thanks for any help!
kamunds said:
The 4.3 update of my HTC One got 2.8MB downloaded and then stopped. I let it sit for a couple hours and it didn't change at all. I tried several things to "kick" it into motion, but nothing worked (turning on/off data, etc.).
In a desparate attempt to get it to continue, I restarted my phone (bad choice, I see). Now, when I touch "Check for updates" on the "AT&T software update" screen, it doesn't do anything. No dialogs -- nothing.
Is there a way I can clear out the partial download and reset the state of that process and trigger it to start again?
Thanks for any help!
Click to expand...
Click to collapse
Mine did the same thing. What I found is that it needs Wifi to complete the download. If you restart the phone and let it see Wifi, it should resume the download without any interaction from the user.
Try this
1. I disabled Power Saver Mode and all the options obviously
2. I turned off the option in the Settings --> Power --> Turned off the sleep mode where the data connection gets cut off during long periods of inactivity after the screen is off
3. Went to Settings --> Wifi --> Advanced and then turned on the option for best WiFi performance
4. Set the screen time out to 10 minutes, try to keep the screen from timing out just in case and dont use your phone while it is downloading
5. Powercycled my Router and Modem
6. Restarted the Phone and tried to update then!
GOODLUCK!
Sent from my HTC One using Tapatalk 4
TriumphGuy said:
Mine did the same thing. What I found is that it needs Wifi to complete the download. If you restart the phone and let it see Wifi, it should resume the download without any interaction from the user.
Click to expand...
Click to collapse
This was exactly the issue! I actually didn't need to restart the phone though. I just enabled WiFi and the download resumed.
Perfect. Thank you soooo much!
That's my problem to
Sent from my HTC One using Tapatalk 2
A different twist for me...
I'm experiencing a similar issue, but with a twist...
After what looked like a successful DL of the OTA 4.3 OS Update on my AT&T HTC One, the actual update never kicked off.
Now when I touch "Check for updates" on the "AT&T software update" screen, it doesn't do anything. You can see the button move, but you get no response, No dialog, Nothing....
Is there a way I can kick off the DL'ed update file or clear out the [possibly corupted?] download and reset the state of that process and trigger it to start again?
The DL happened Thurs Oct 10th 9AM.. I had a similar type hiccup the last Maintenance Update that AT&T / HTC sent out, and waiting 24 hrs cured that... But, as of now, more than 24 hrs later, No Joy!!
Anyone out there have a fix??
Please Advise.
eeadams33 said:
I'm experiencing a similar issue, but with a twist...
After what looked like a successful DL of the OTA 4.3 OS Update on my AT&T HTC One, the actual update never kicked off.
Now when I touch "Check for updates" on the "AT&T software update" screen, it doesn't do anything. You can see the button move, but you get no response, No dialog, Nothing....
Is there a way I can kick off the DL'ed update file or clear out the [possibly corupted?] download and reset the state of that process and trigger it to start again?
The DL happened Thurs Oct 10th 9AM.. I had a similar type hiccup the last Maintenance Update that AT&T / HTC sent out, and waiting 24 hrs cured that... But, as of now, more than 24 hrs later, No Joy!!
Anyone out there have a fix??
Please Advise.
Click to expand...
Click to collapse
Try disabling fastboot and restarting your phone. Mine kinda did that on the maintenance update. Hope it works for you..
Sent from my HTC One using XDA Premium 4 mobile app
smokinmoses said:
Try disabling fastboot and restarting your phone. Mine kinda did that on the maintenance update. Hope it works for you..
Sent from my HTC One using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Sadly, that did not work for me...
I spoke with the AT&T Support folks and they have indicated that the only way to resolve this issue is to do a Factory Reset.... Ugghh!!
I'm backing up my phone now and seriously thinking of doing just that.. Can anyone talk me off that ledge??
Much Joy!!
smokinmoses said:
Try disabling fastboot and restarting your phone. Mine kinda did that on the maintenance update. Hope it works for you..
Sent from my HTC One using XDA Premium 4 mobile app
Click to expand...
Click to collapse
So, being the patient kind of guy I am, I fought back the urge to do a Master Reset, as the good folks @ AT&T told me was the only way to remedy my issue, and instead slept on it....
Lo and behold, 48hrs after the initial failed DL / No Upgrade, I got the "Update available for my Device" pop-up... The DL was a bit faster, at the end the Upgrade kicked off as expected, and all is well...
Patience is one of the most important tools you can keep in your bag-o'-tricks... Good luck to all out there...

Categories

Resources