[Q] Persistant abnormal restart on HTC Sensation - Android Q&A, Help & Troubleshooting

I was playing a game on my HTC Sensation. I'd only installed it about a week prior, and had no problems until recently.
During gameplay the phone crashed once and once restarted, I proceeded to start the game again, but the same thing happened so it was uninstalled immediately. I've looked up the problem online and don't believe the phone is stuck in a boot loop..
It's probably down to the OS software. But it's never happened before and only occured during gameplay. Since then, the HTC literally can't go more than 30minutes without shutting down or restarting abruptly - regardless of what application is running. When back on, it says an "Abnormal restart" took place and suggests sending a report to HTC. I've tried swapping batteries, using Go Launcher EX instead of HTC sense and factory resetting the phone multiple times... nothing works.
I NEED this phone to start working properly asap.
Any suggestions?

Related

Sudden Google Application Crashes?

Hey guys
Just curious if you have experienced this with your unrooted factory GS2 yet.
Last Sunday my phone refused to boot up, it would get to the S on the screen and then shut off, no boot up music etc.
I finally got it to start up but then it would just completely shut off and reboot again.
That issue seemed to stop about 3 hours later and all was perfect until this evening.
Used my phone all day at work and once I got home without any problems but then about 40 mins ago I was getting a million pop ups on my screen that every Google application/service had unexpectedly quit and needed to close?
I rebooted and it would be OK for about 2 mins and then start all over again and I cannot open any app.
I have just let it sit here and every 5 mins or so it plays the boot up music while it is on sitting at the lock screen lol?
No apps have been installed or updated over the past few days so I have no clue if it is a software issue and it needs a factory reset or it needs to be warranty repaired due to a hardware issue?
Appreciate your input on this one
Cheers
Nothing eh?

Freeze and reboot!!

Ok. Problems I have encountered the 2 days I have used the phone:
Constant freeze. The first hour I used the phone it froze and rebooted 7 or 8 times.
Missing SocialLocation.apk. This caused a problem for the GPS in smart actions to work at all. Rooted phone and installed the app, and problem disappeared.
Tried to hard reset the phone because of all the rebooting problems. Guess what, on the first menu coming up where you can choose language, the phone froze and rebooted again. Now still it is constantly freezing and rebooting.
The freezing issues does not really have one specific app causing it. It can happen whenever doing whatever!
Anyone got a solution for this? Maybe a OTA update for Norwegian model?
Well, as my dad's phone is still fine as of now with not a single reboot in 2 days, I'd suggest you get in contact with your carrier and ask for a replacement. This seems to be a phone defect and you should be able to get your replacement easily. Be sure to not mention rooting and installing SocialLocation.apk though!!
You rooted and removed some files from the System, did you not?

[Q] Galaxy S3 I9300 - started freezing randomly but screen plays animation

Hey guys. My S3 started freezing randomly a few days ago. What happens is that I will be playing with it and then it will literary become unresponsive along with the hardware buttons except the power button. The weird thing is that the animation on the screen is still active: say I was writing a text and the little blinking bar keeps blinking as if nothing is wrong but the phone is simply unresponsive.
I did a factory reset and it is still happening.
Anyone have any idea what the heck is happening? Is it hardware or software related?
Have a read of the freezing thread in general forum, sounds like the operating system is dealing with bad memory blocks.
Well, same thing happens to me, i looked up on that tread about bad memory blocks: well i even tested the memory and works fine, no bad memory sectors, my hardware power button responds to restart (no need to pull out battery). When it does freeze it doesn't unfreeze at all after some time ( i once let it unfreeze for entire night on charger and it stood on the same screen after 8+ hours). I even reinstalled a different software (JB 4.1.3 Darky edition) and it freezes very rarely now but when it does, it's still same kind of freeze. When it freezes it freezes mostly on Twitter app but sometimes random app. I don't know now is it really a faulty memory or just software bugs... btw dummy file didn't freeze my phone (to be clear) after i reinstalled the software, but did it before on old one
Help! Galaxy's freezing!
Hello,
I have exactly the same problem, when phone freezes nothing works except power button, when pressing it about 10 seconds, the phone reboots. I have exactly the same model (GT-I9300), but Lithuanian. The freezing lasts from 10 minutes to an infinite time. All the freezing started about three weeks ago, when google play started updating iron man game. I tried dummy file geterator, the phone hasnt freezed at all, but the phone freezes randomly when opening internet, other apps or just anytime, even when phone is on stand by. I tried flashing DarkyRom 4.1.2 XXEMB1, but the phone started freezing even more, then i recovered from the Nandroid backup, and the phone is now freezing not so frequently, about 1 freeze in 2-3 days, but it still freezes, and i also have a strange "Process com.google.process.gapps has stopped working" problem. I tried every solution to this problem, but none of them works. Also, i think it is somehow connected to the freezes, because after those messages phone freezes sometimes. I dont know how to solve these super annoying problems, because i tried nearly everything, and nothing works. I think this might be a hardware issue, and that i should buy a new phone. If you know somehing, help me!

[Q] [ZTE-Nubia Z5S] Unfortunately, System UI has stopped.

I bought the Nubia Z5s a year ago when I was living in China for half a year. the phone worked fin for me until about last march. At that point the screen simply stopped working. I disregarded the phone for a while and started using my old HTC One X again.
About a month ago I ordered a new screen for the phone from china, and installed it. All went well, the phone turn on again nog problem. I turned the phone on for the first time last Sunday afternoon. Put the SIM card in on Monday morning at around 8 AM before I left for work (I did use the WiFi on Sunday to download apps and such).
At exactly the moment I turned on my SIM (phone and data) the phone gave an error message: "Unfortunately, SystemUI has stopped". It gives me the options OK and Report, but both options do not end the endless appearance of the message. After a few reboots, and switching back to Airplane mode I got the phone to work again. I then searched the internet, and it told me to delete my Cache Partition. Now I use Stock Mod (with google services) so I have no idea how to use CWM nor do I know how to boot this phone into recovery mode (tried a few combinations). So I just went into the Settings>Apps menu and started clearing specific app caches. That seemed to work, did not get the error again.
The next day, again around 8 AM the same thing happened. This time the message was more persistent, harder to get rid of. Took me a dozen reboots and connection top my laptop to clear the message. Wednesday, same thing happened, again around 8 AM. Tried updating to latest version of the software, worked for a day.
Yesterday (Thursday) again around 8 AM same message. This time it would not go away. tried for over 3 hours. Reboots, connecting to PC, the whole works. So I tried a factory reset (did not erase data) worked, again for a day. 8 AM this morgning (Friday). same error message. Not been able to get rid of it yet. So I am guessing there is some corrupt app or service running every day around 8 AM (not a big believer in coincidence ). Is there any way to find out what process is causing this error? Or does anybody know something else I can try?
EDIT: I am able to preform some actions on the phone between the OK clicking (about a tap/swipe per time)
Tried resetting phone with erasing phone data this time. Still didn't work. Now trying reset without installing Google Services Framework. Am trying to determine if the phone has a problem with my service provider.

Galaxy I9515 keeps restarting

Hello guys,
I own my Samsung Galaxy S4 I9515 (Value Edition) for about 2 years and since a few months I've been experiencing annoying issue: phone started to get restarted by itself. Sometimes it restarted just once or twice and started to work for few days, but then it restarted over and over again in the same time, like in the 'restarting loop' so I was not able to launch it in the end. Sometimes, but not always, taking the battery away helped, but few times even this didn't help as so I had to either reset the phone to factory settings (wipe) or even install the official Samsung software from scratch (using Odin for example). After such reinstallation it was working for few hours, but as soon as I managed to install all my apps it started to restart again.
Finally I decided to return the phone to official Samsung store for guarantee repair. First time, they told me the issue doesn't happen in their service so they only reinstalled the software (what I also did myself before). The same day when I got my phone back, I restored my apps from Google Play and it started to be restarting again. Because of that, I return the phone to Samsung again. This time they told me the same, that the problem didn't happen during their tests, but they advised me to buy a new battery as with the current one phone seems not to work correctly. So I bought brand new, original Samsung battery, restored my Google account on the phone again, and... It happened again, phone has restated for 10 times during one hour
Do you have any idea why may this happen? Or how can I check what is happening? Does Android store some logs somewhere to see why it crashes and restarts?
I suspected two things:
1. Memory card - I thought memory card could make it happening, as to Samsung I gave the phone without it, but I tested it yesterday with no sd card and the same happened.
2. Apps - as I mentioned before, every time I reinstall the software I add my Google Account and apps start to be installed from Google Play, and mostly after that phone starts restarting again. But how can I check that which app is causing that? On the other hand it would be weird, as I'm using my Google Account on the other Android phone with the same apps and nothing bad happens.
Maybe you have any other idea, would be appreciated, because neither me nor Samsung official service couldn't solve this issue.
Thank you in advance!

Categories

Resources