I've had my N2 for over a month now, and recently noticed that the power button is quite sunk in. A lot more than the volume rocker. To be honest, I can't remember how it was when new, because I noticed it when I tried a case that covers the sides, and the power button was a little hard to hit. It does click and bounce back, but it is looser than the volume rocker as well. My wife has an SIII, and her power button sticks out as much as the volume rocker.
So, are all N2s this way, or should I exchange mine? I'm afraid that if I wait much longer and something happens, I'll get a refurb as a replacement from Verizon...
To be honest I feel like mine is the same way. Its more sunk in than the volume rocker and sometimes it takes me a time or 2 to push it. I noticed it shortly after getting my phone (January 3rd) and I do actually see it being problematic long term.
Mine isn't like that, I'd go get a new phone if I were you guys.
Sent from my SCH-I605
Mine is a little loose but not sunken in at all.
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Mine is still nice and pressed out. I normally reboot from an app so my power button never gets touched
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Well, I called Verizon and got a replacement shipped to me today. The new phone's power button is definitely firmer and not loose at all, but just a bit taller - the volume rocker is still taller.
All in all, now I have to restock and relock the old phone, and get the new phone unlocked and loaded with Beans 10. Stupid button...
polbit said:
Well, I called Verizon and got a replacement shipped to me today. The new phone's power button is definitely firmer and not loose at all, but just a bit taller - the volume rocker is still taller.
All in all, now I have to restock and relock the old phone, and get the new phone unlocked and loaded with Beans 10. Stupid button...
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Just curious, did they send you a new NEW phone or a CLNR?
GrandMasterB said:
Just curious, did they send you a new NEW phone or a CLNR?
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I was 2 (two!!) days out of the 30 day window, so I got the Samsung refurb. The rep told me that since the phone is so new, it will probably be a new phone anyway, and that I can always ask for another if this one is not up to the standards. The phone came with a big refurb sticker, but I sure can't tell it apart from new - not a scratch or dirt anywhere, and even the micro usb port does not seem to have been used. It has to be new, and if it isn't, then I don't care, looks new to me
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Hey guys, don't get me wrong. I still love my note. I bought the note from Wireless Wave outright. It's just the power button is getting more and more wobbly by the day and it feels like it is sinking into the groove a bit more.
I know Samsung warranty is 1 yr and I have also bought extended warranty from Wireless Wave which is a store in Canada that I bought my Note from. I hear a lot of stories of how it is almost useless. What I want is either a new Note from warranty or be able to sell the note off for another Note. THE PROBLEM IS THAT I have a small dent from bumping the corner of the phone into a stone wall, right in the corner. I sanded it down and recoloured it black with permanent marker. LOL ALLMOST looks like new, slight discolouration and of course indent. Everything else on the phone is A-OKAY except the power button of course that annoys the hell out of me. Anyways my options are:
1. Try to get Wireless Wave to send it off and "exchange it" though what I think they do is send it off to a person that does repairs for them only to tell me that it's from wear and tear and they won't exchange it for me. OR they'll see the dent in the corner and say I was abusing the phone.
2. Try to get Samsung to exchange it, but this requires me sending it off and having to pay shipping and handling probably not to mention they might send it back saying it's just normal wear and tear again.
3. Sell it off in Kijiji (Canada's Craiglist) and buy a new phone
4. BE EVIL AND CHEAT THE SYSTEM BY TYPING IN ALL CAPS TO HARD BRICK MY PHONE AND PLAY DUMB TO THE PEOPLE TO EXCHANGE MY PHONE. Course this also has the drawback of them noticing that dent and saying YOU DROPPED THIS PHONE THEREFORE IT NO LONGER WORKS, DERP. Then I would **** out of luck. This is much more risky but absolute. I would like to avoid this method LOL.
Any input would be awesome! Thanks!
Or you could repair it yourself.
Have you actually called either WW or Samsung to see if this is something they would bother fixing? They should be able to tell you over the phone if they advise you to send it for repair. If they did instruct you to send it, I'd think they would be obligated to fix it since you came out of pocket for shipping.
Personally I never use the power button on a phone.. maybe.. 5% of the time. I use Volume Wake to wake the phone up and a Lock shortcut to power off.
I am using AOKP, so I have a lock in its navigation bar... But previously I used an app called Power Off and Lock and has it in my dock in my launcher.
I got into this habit when I heard about the power button failures on the Nexus 1 and I never wanted my power button to fail, so I used trackball wake and the method above (in launcher dock) to sleep.
This way when you really need to use the power button (when the phone is off, hard power-offs, etc) it's okay.
khaytsus said:
Personally I never use the power button on a phone.. maybe.. 5% of the time. I use Volume Wake to wake the phone up and a Lock shortcut to power off.
I am using AOKP, so I have a lock in its navigation bar... But previously I used an app called Power Off and Lock and has it in my dock in my launcher.
I got into this habit when I heard about the power button failures on the Nexus 1 and I never wanted my power button to fail, so I used trackball wake and the method above (in launcher dock) to sleep.
This way when you really need to use the power button (when the phone is off, hard power-offs, etc) it's okay.
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Click to collapse
So then your volume buttons wear out quicker.
Sent from my SAMSUNG-SGH-I717 using xda premium
joe3681 said:
So then your volume buttons wear out quicker.
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And I really don't care if the power buttons wear out. I'd much prefer one of them wear out than my power button.
That said, hasn't happened yet. But I also tend to use a soft power off on the phone, my tablet has a magnetic switch in the case, etc etc..
I thought mine were loose and had to get my phone replaced for another issue and using a new note is amazing, the buttons are so responsive! They really messed up button durability on the note.
Get it fixed at a Chinese cellphone store (or usually, a cluster of them) 'cuz they simply rock the cost and performance ratio LOL.
Has anyone else had a problem similar to this? I've figured it's due to wear and tear, but I know I don't use my phone half as much as many people do here, yet I can't seem to find any information on this.
The same thing happened to my Captivate last year, which I had owned for about 20 months. Ironically, it's the reason I got my Note back in March and now I'm having the same problem, just sooner. Basically, my phone will sometimes reboot itself sometimes if the button sticks. It is noticeably more pressed down than when I first got it and even more than the volume keys.
Try opening it up and re-sit the button. You may need to clean out some gunk/dust. Or, you may need to replace the button. Replacement parts cost only few dollars from ebay.
ddochi11 said:
Try opening it up and re-sit the button. You may need to clean out some gunk/dust. Or, you may need to replace the button. Replacement parts cost only few dollars from ebay.
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Thanks for the response. Do you have a link or something that will instruct me on how to safely deconstruct my phone? I've never done and I want to make sure it's carried out properly.
I'm having the same problem. The phone isn't even a year old. I tried removing the screws in the back hoping the white cover would come off so I can see the internals but I couldn't pop it off. (then again I didn't try pulling that hard) I just press the button a bunch of times and the phone eventually turns on again. I saw on eBay a power button repair service for $45. If i knew how to open the phone I would probably try to do it myself.
hoang83 said:
I'm having the same problem. The phone isn't even a year old. I tried removing the screws in the back hoping the white cover would come off so I can see the internals but I couldn't pop it off. (then again I didn't try pulling that hard) I just press the button a bunch of times and the phone eventually turns on again. I saw on eBay a power button repair service for $45. If i knew how to open the phone I would probably try to do it myself.
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look it up on youtube "how to take apart samsung galaxy note" by durapower
hoang83 said:
I'm having the same problem. The phone isn't even a year old. I tried removing the screws in the back hoping the white cover would come off so I can see the internals but I couldn't pop it off. (then again I didn't try pulling that hard) I just press the button a bunch of times and the phone eventually turns on again. I saw on eBay a power button repair service for $45. If i knew how to open the phone I would probably try to do it myself.
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If your phone is less than a year old .... This is a known hardware issue. This is an example of when it is acceptable to return to AT&T or whoever for an exchange. I am strongly against all the return for operator inflicted issues, but this is an issue with these phones and you should be calling for a replacement.
Sent from my SAMSUNG-SGH-I717 using Tapatalk 2
If you need to you can always disable the button and use the volume keys to turn the screen on
Or, how I learned to not rip open phones on a messy desk.
My S2 was my first android phone, and man has it been an incredible phone. Really the only issue was some lockups with an att update, wherein I switched to ParanoidAndroid.
Unfortunately, recently the phone began having power button issues. It wouldn't wake from power presses, it would wake and work, or it would wake and suddenly restart the phone.
I figured it was the power button, so like a true fool, I got to work ripping open the phone to clean the inner guts.
Attached are a few bad pics I got. Good lord these phones get dirty as hell inside!
After spending 15 minutes cleaning the phone and the crap out of the power button, I went to re-assemble it.
When I realized that it was the volume button I was cleaning.
When I realized the power button dropped when I ripped it open.
The lesson here for me:
Open your phone as a last resort
Open your electronics in clean areas, so when you drop things...
and be careful!
I get these a lot. I can solder a new power button on for $50 including return shipping. You can email me @ seivad17 [at] msn.com if interested.
What's the problem? You just need to replace the power button. If you're not afraid of opening up your phone, then you can surely buy a cheap soldering kit and learn how to solder using youtube videos. That's what I did. You'll fix your phone and learn a very useful skill for a very, very small price.
I opened up my phone to fix the power button, and it started working, even though I didn't do much other than blowing some canned air into the area where the actual switch is. But in taking it apart, the vibrator motor got pulled off of its ribbon cable, so it doesn't work anymore. I've taken it apart a couple other times to look closer and see whether it's something I could just solder back on, or if I could buy a replacement part, but every time I open the case I get one or two new cracks in it, so I don't think I'll open it again to finish the job. I'll just live without the vibrator motor until I get a new phone.
Mine also failed recently due to the power button. It's nearly two years old, so I replaced it anyway. Think I'm going to buy a replacement power switch and see what I can do--maybe give it to a friend or something.
The strange thing is, when I pull it apart and use the phone without the actual power tab (rubber) in the slot, it will work. But not every time. So I'm thinking the button itself was being pressed too firmly while in the case/my pocket, which caused the switch itself to fail.
GiSS88 said:
Mine also failed recently due to the power button. It's nearly two years old, so I replaced it anyway. Think I'm going to buy a replacement power switch and see what I can do--maybe give it to a friend or something.
The strange thing is, when I pull it apart and use the phone without the actual power tab (rubber) in the slot, it will work. But not every time. So I'm thinking the button itself was being pressed too firmly while in the case/my pocket, which caused the switch itself to fail.
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I had something very similar. Used it for a few days after I switched on the Volume as screen activation (on CM). Then it stopped charging. Ended up being a ribbon cable from charging port to main board was bad. Got it replaced and it's as good as new.
Mine acts strange. When I put the battery, it automatically turns on and power button doesn't work, also USB but if I push USB really hard it gets working but works too bad. I cant make factory restore because of the power button, but also the battery is replacement battery, I charged it outside of the phone with the charger and in 30 minutes dropped from 21% to 10%, even doing nothing. So is it battery problem or my charging dock needs to be replaced? battery is 2200 Mah.
I had the same problem with my Cappy. I was able to get by still because I could still get into recovery. I just downloaded an app from the Play store that allowed me to have advanced reboot option. When I wanted to turn it off I just removed the battery.
I had seen a guy use a type of cleaner for electronic equipment that he sprayed inside a few times and operated the button. He said he was able to fix the problem. I don't remember the spray though.
seivad17 said:
I get these a lot. I can solder a new power button on for $50 including return shipping. You can email me @ seivad17 [at] msn.com if interested.
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I'm going to fix my s3 and captivate. I looked up how easy it is and I was very pleased. Hoping to get it done soon.
Sent from my LG-D800 using Tapatalk 4
My power button died a few months ago and I've been using an app called "Wake Up Screen!!!" that let's me shake the phone when I want to turn it on.
It's getting a bit old, so I'm thinking of rooting it so I can map the power button to the volume button. Anyone know if I'll need to use the power button during the root process? This stuff is all new to me.
Edit: Fixed! Well, temporarily. I've ordered a new power button to replace the sticking one. Until then, I've managed to unstick it for now.
While I'm fairly sure it's dead dead, I figured I'd ask here before giving up.
Background: Best Buy refurbished AT&T i717 with Beanstalk 4.4 flashed. It worked amazingly after switching from 4.2 to 4.4, but one day it froze and restarted into a bootloop. If left alone, it shows the Samsung logo and then goes to a black screen. If plugged in, it vibrates several times, shows the charge indicator momentarily, and then starts vibrating again. It will boot into download mode, but restarts itself after 3 seconds. It will not boot into recovery no matter how I try.
So first question: Is there anything I can do to revive it? I'm making due with a worn out Captivate Glide right now, but I'd like my Note back.
Second question if not: Are there any cool projects I can reuse the parts of my Note on?
If you can get into download mode I'd try hooking it up to a windows machine with Kies installed. Do an emergency recovery and bring it back to stock. If that doesn't work, idk. You will probably need your serial number though.
Sent from my SAMSUNG-SGH-I717 using Tapatalk
bryanizmir said:
If you can get into download mode I'd try hooking it up to a windows machine with Kies installed. Do an emergency recovery and bring it back to stock. If that doesn't work, idk. You will probably need your serial number though.
Sent from my SAMSUNG-SGH-I717 using Tapatalk
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The device auto reboots after 3 seconds when I get it into download mode. Otherwise, I would have already tried that. Unfortunately, I don't have the device's original serial number either, as the refurbisher didn't think that was important to note on their sticker.
fox689 said:
The device auto reboots after 3 seconds when I get it into download mode. Otherwise, I would have already tried that. Unfortunately, I don't have the device's original serial number either, as the refurbisher didn't think that was important to note on their sticker.
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The serial number will be under the battery.....sounds as if maybe your power button is sticking.
Sent from my SGH-I717 using xda app-developers app
dparrothead1 said:
The serial number will be under the battery.....sounds as if maybe your power button is sticking.
Sent from my SGH-I717 using xda app-developers app
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That sticker no longer exists. It was removed and replaced by the refurbisher. Also, normal boot does not cycle. It just hangs. I have to remove the battery and replace it to get the device to show the Samsung logo again. I've also removed the bezel/back that covers the mainboard of the device to check the power button. It doesn't seem to stick.
Can I get a stuck power button? Stuck power button anybody?
Even though it may sound or even feel ok, you could have a stuck power button. Flick the back of your phone a few times and see if it helps. Then go to Best Buy and say "WHAT THE [email protected]#K"
Sent from my SAMSUNG-SGH-I527 using xda app-developers app
captemo said:
Can I get a stuck power button? Stuck power button anybody?
Even though it may sound or even feel ok, you could have a stuck power button. Flick the back of your phone a few times and see if it helps. Then go to Best Buy and say "WHAT THE [email protected]#K"
Sent from my SAMSUNG-SGH-I527 using xda app-developers app
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Click to collapse
Well, my 2 year replacement plan ran out a month ago. This was my second refurb for various hardware failures (first the audio port, and then the USB) I had to switch out the USB board on this one just a few weeks ago actually, thanks to the design flaw of it being on the bottom, but it ran just fine afterward until now. Is there a way to bypass the power button, short of removing it, that I can use to test?
fox689 said:
Well, my 2 year replacement plan ran out a month ago. This was my second refurb for various hardware failures (first the audio port, and then the USB) I had to switch out the USB board on this one just a few weeks ago actually, thanks to the design flaw of it being on the bottom, but it ran just fine afterward until now. Is there a way to bypass the power button, short of removing it, that I can use to test?
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Only 2nd replacement? My wife and I both have the 717 with BB warranty, I've gone thru 4 she went thru 5 of them. So chances are you got one of.ours She's getting a S5 on Friday, but I can't find a suitable alternative for this beast yet waiting for the lg g pro 2 if it ever comes out. Sorry I went off topic
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bryanizmir said:
Only 2nd replacement? My wife and I both have the 717 with BB warranty, I've gone thru 4 she went thru 5 of them. So chances are you got one of.ours She's getting a S5 on Friday, but I can't find a suitable alternative for this beast yet waiting for the lg g pro 2 if it ever comes out. Sorry I went off topic
Sent from my SAMSUNG-SGH-I717 using Tapatalk
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Click to collapse
I'm pretty easy on my phones, physically. When I did a trade in on my HTC Inspire to buy the Note, the BB employee was in complete shock that I'd carried it daily for nearly 1 1/2 years.
I'm actually looking forward to the Note 4 this fall. Lots of good buzz coming from side channels. Although, I've started considering settling for the S5 or Note 3 now that my Note is dead.
Looking at the contacts, the power and volume buttons are thru hole soldered about 6mm apart... $3 on ebay for a replacement button. I might try my luck with my soldering iron. If that doesn't work, I'll start looking for ways to put this big screen to use in some DIY projects.
Ok, thanks everyone for the suggestions! I took the board off and attempted to unsolder the contacts. No go, need to buy a high temp soldering iron. BUT, I mashed the button really hard with a screw driver and it seems to have (temporarily) fixed the button. I've ordered a new button and it should be here soon. Hoping this temp fix keeps until.
fox689 said:
Ok, thanks everyone for the suggestions! I took the board off and attempted to unsolder the contacts. No go, need to buy a high temp soldering iron. BUT, I mashed the button really hard with a screw driver and it seems to have (temporarily) fixed the button. I've ordered a new button and it should be here soon. Hoping this temp fix keeps until.
Click to expand...
Click to collapse
You are braver than I. Many just take some alcohol and a qtip to clean connection, but obviously you are a bit on the mad scientist side. I can only imagine your phone looks a little frankenstein ish.
Sent from my SAMSUNG-SGH-I527 using xda app-developers app
Does anyone know where I can get a new power button? Mine was jammed in and cracked slightly. Pretty cool spot build quality right there aswell as the piss poor vibration motor that rattles worse than a Chinese vibrator
Sent from my Phone using Tapatalk
rosswaa said:
Does anyone know where I can get a new power button? Mine was jammed in and cracked slightly. Pretty cool spot build quality right there aswell as the piss poor vibration motor that rattles worse than a Chinese vibrator
Sent from my Phone using Tapatalk
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I to would like to know this. My power button and fingerprint scanner still work its just that when i press it the press is now soft, where as before the button would make a click sound when pressed.
I'm not sure how a Chinese vibrator sounds, but I'll take your word on that I will say the vibration motor is the worst of any phone I've had.
Why not get it repaired under warranty? It can't be over a year old, yet?
i sent my phone back to razer directly as three uk were absolutely useless, they sent me a brand new replacement and the vibration now sounds great, well not great but it doesnt rattle or sound weird lol
im happy
debranded the damn thing and installed twrp and magisk
rosswaa said:
i sent my phone back to razer directly as three uk were absolutely useless, they sent me a brand new replacement and the vibration now sounds great, well not great but it doesnt rattle or sound weird lol
im happy
debranded the damn thing and installed twrp and magisk
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Click to collapse
I'm in talks with Razer at the moment. Had to go through all the usual crap of resetting the phone and the restoring it. Just to say that nothing worked and it's a hardware issue. How long did it take for you to get a replacement. Did you have to send your device back and then wait for the new one or did they send a courier and do a swap for swap at your house?
Xplicit1992 said:
I'm in talks with Razer at the moment. Had to go through all the usual crap of resetting the phone and the restoring it. Just to say that nothing worked and it's a hardware issue. How long did it take for you to get a replacement. Did you have to send your device back and then wait for the new one or did they send a courier and do a swap for swap at your house?
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They were really good with it tbh, they sent me FedEx packing slip I just boxed up and picked an pickup date, turn around was about 5 days. Would have been easier to have done a courier swap but I guess they like to check things first