Solved: Dead phone. Strange bootloop - AT&T Samsung Galaxy Note I717

Edit: Fixed! Well, temporarily. I've ordered a new power button to replace the sticking one. Until then, I've managed to unstick it for now.
While I'm fairly sure it's dead dead, I figured I'd ask here before giving up.
Background: Best Buy refurbished AT&T i717 with Beanstalk 4.4 flashed. It worked amazingly after switching from 4.2 to 4.4, but one day it froze and restarted into a bootloop. If left alone, it shows the Samsung logo and then goes to a black screen. If plugged in, it vibrates several times, shows the charge indicator momentarily, and then starts vibrating again. It will boot into download mode, but restarts itself after 3 seconds. It will not boot into recovery no matter how I try.
So first question: Is there anything I can do to revive it? I'm making due with a worn out Captivate Glide right now, but I'd like my Note back.
Second question if not: Are there any cool projects I can reuse the parts of my Note on?

If you can get into download mode I'd try hooking it up to a windows machine with Kies installed. Do an emergency recovery and bring it back to stock. If that doesn't work, idk. You will probably need your serial number though.
Sent from my SAMSUNG-SGH-I717 using Tapatalk

bryanizmir said:
If you can get into download mode I'd try hooking it up to a windows machine with Kies installed. Do an emergency recovery and bring it back to stock. If that doesn't work, idk. You will probably need your serial number though.
Sent from my SAMSUNG-SGH-I717 using Tapatalk
Click to expand...
Click to collapse
The device auto reboots after 3 seconds when I get it into download mode. Otherwise, I would have already tried that. Unfortunately, I don't have the device's original serial number either, as the refurbisher didn't think that was important to note on their sticker.

fox689 said:
The device auto reboots after 3 seconds when I get it into download mode. Otherwise, I would have already tried that. Unfortunately, I don't have the device's original serial number either, as the refurbisher didn't think that was important to note on their sticker.
Click to expand...
Click to collapse
The serial number will be under the battery.....sounds as if maybe your power button is sticking.
Sent from my SGH-I717 using xda app-developers app

dparrothead1 said:
The serial number will be under the battery.....sounds as if maybe your power button is sticking.
Sent from my SGH-I717 using xda app-developers app
Click to expand...
Click to collapse
That sticker no longer exists. It was removed and replaced by the refurbisher. Also, normal boot does not cycle. It just hangs. I have to remove the battery and replace it to get the device to show the Samsung logo again. I've also removed the bezel/back that covers the mainboard of the device to check the power button. It doesn't seem to stick.

Can I get a stuck power button? Stuck power button anybody?
Even though it may sound or even feel ok, you could have a stuck power button. Flick the back of your phone a few times and see if it helps. Then go to Best Buy and say "WHAT THE [email protected]#K"
Sent from my SAMSUNG-SGH-I527 using xda app-developers app

captemo said:
Can I get a stuck power button? Stuck power button anybody?
Even though it may sound or even feel ok, you could have a stuck power button. Flick the back of your phone a few times and see if it helps. Then go to Best Buy and say "WHAT THE [email protected]#K"
Sent from my SAMSUNG-SGH-I527 using xda app-developers app
Click to expand...
Click to collapse
Well, my 2 year replacement plan ran out a month ago. This was my second refurb for various hardware failures (first the audio port, and then the USB) I had to switch out the USB board on this one just a few weeks ago actually, thanks to the design flaw of it being on the bottom, but it ran just fine afterward until now. Is there a way to bypass the power button, short of removing it, that I can use to test?

fox689 said:
Well, my 2 year replacement plan ran out a month ago. This was my second refurb for various hardware failures (first the audio port, and then the USB) I had to switch out the USB board on this one just a few weeks ago actually, thanks to the design flaw of it being on the bottom, but it ran just fine afterward until now. Is there a way to bypass the power button, short of removing it, that I can use to test?
Click to expand...
Click to collapse
Only 2nd replacement? My wife and I both have the 717 with BB warranty, I've gone thru 4 she went thru 5 of them. So chances are you got one of.ours She's getting a S5 on Friday, but I can't find a suitable alternative for this beast yet waiting for the lg g pro 2 if it ever comes out. Sorry I went off topic
Sent from my SAMSUNG-SGH-I717 using Tapatalk

bryanizmir said:
Only 2nd replacement? My wife and I both have the 717 with BB warranty, I've gone thru 4 she went thru 5 of them. So chances are you got one of.ours She's getting a S5 on Friday, but I can't find a suitable alternative for this beast yet waiting for the lg g pro 2 if it ever comes out. Sorry I went off topic
Sent from my SAMSUNG-SGH-I717 using Tapatalk
Click to expand...
Click to collapse
I'm pretty easy on my phones, physically. When I did a trade in on my HTC Inspire to buy the Note, the BB employee was in complete shock that I'd carried it daily for nearly 1 1/2 years.
I'm actually looking forward to the Note 4 this fall. Lots of good buzz coming from side channels. Although, I've started considering settling for the S5 or Note 3 now that my Note is dead.
Looking at the contacts, the power and volume buttons are thru hole soldered about 6mm apart... $3 on ebay for a replacement button. I might try my luck with my soldering iron. If that doesn't work, I'll start looking for ways to put this big screen to use in some DIY projects.

Ok, thanks everyone for the suggestions! I took the board off and attempted to unsolder the contacts. No go, need to buy a high temp soldering iron. BUT, I mashed the button really hard with a screw driver and it seems to have (temporarily) fixed the button. I've ordered a new button and it should be here soon. Hoping this temp fix keeps until.

fox689 said:
Ok, thanks everyone for the suggestions! I took the board off and attempted to unsolder the contacts. No go, need to buy a high temp soldering iron. BUT, I mashed the button really hard with a screw driver and it seems to have (temporarily) fixed the button. I've ordered a new button and it should be here soon. Hoping this temp fix keeps until.
Click to expand...
Click to collapse
You are braver than I. Many just take some alcohol and a qtip to clean connection, but obviously you are a bit on the mad scientist side. I can only imagine your phone looks a little frankenstein ish.
Sent from my SAMSUNG-SGH-I527 using xda app-developers app

Related

[Q] Help: S2 seems to have become a paperweight

The last time I used my S2 was a month ago. After flashing a CM10 nightly via the OTA feature I just let it be.
An hour later my phone it won't turn on. I assumed that the battery had ran out until after my 20th-ish time pressing the power button my face appears on the screen (the boot logo).
Assuming everything was okay I left it for about 5 minutes before realising that the screen hadn't changed at all.
I pulled the battery and tried again, this time nothing happened.
I charged it, nothing happened.
I used a USB jig, nothing happened.
A few days earlier I had undertaken a mission to replace the USB Port which seemed to be successful, however, I felt that perhaps I forgot to reconnect the display or something to the mainboard - so I re-opened it and everything looked alright, I even assumed there was a fault with the power button - it wasn't.
I think there are two possibilities: A broken mainboard or it is hard-bricked.
If it's a broken mainboard I'd probably sell it as a broken phone on eBay but if it's hard-bricked I'd get a jtag and then sell it.
Lastly, I can't get the phone to do anything apart from heat-up when charging in the usual area near the camera.
My question is "may I have some help getting it to work?"
alimhaque98 said:
The last time I used my S2 was a month ago. After flashing a CM10 nightly via the OTA feature I just let it be.
An hour later my phone it won't turn on. I assumed that the battery had ran out until after my 20th-ish time pressing the power button my face appears on the screen (the boot logo).
Assuming everything was okay I left it for about 5 minutes before realising that the screen hadn't changed at all.
I pulled the battery and tried again, this time nothing happened.
I charged it, nothing happened.
I used a USB jig, nothing happened.
A few days earlier I had undertaken a mission to replace the USB Port which seemed to be successful, however, I felt that perhaps I forgot to reconnect the display or something to the mainboard - so I re-opened it and everything looked alright, I even assumed there was a fault with the power button - it wasn't.
I think there are two possibilities: A broken mainboard or it is hard-bricked.
If it's a broken mainboard I'd probably sell it as a broken phone on eBay but if it's hard-bricked I'd get a jtag and then sell it.
Lastly, I can't get the phone to do anything apart from heat-up when charging in the usual area near the camera.
My question is "may I have some help getting it to work?"
Click to expand...
Click to collapse
What happens if u try to get in download or recovery mode?
(Vol+/-, Home- & Powerbutton)
CHEERS
Sent from my GT-I9100 using xda premium
Unfortunately, I have. Doesn't seem to do anything
Sent from my Nexus 7 using xda app-developers app
alimhaque98 said:
Unfortunately, I have. Doesn't seem to do anything
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
So if nothing works also with USB-jig, this is surely a hardware defect and so the only solution is to send it to Samsung if u have any guarantee...
Sorry.
CHEERS
Sent from my GT-I9100 using xda premium
You're going to have to get it a jtag. I had mine done by this guy on ebay: http://www.ebay.com/itm/Unbrick-Sam...157?pt=LH_DefaultDomain_0&hash=item2576e99b95
Good Luck
Haha, I thought about that but then decided against it for the following reasons:
1) rooted, running cm10 and non-stock kernel
2) I'd already sent it in for a repair of the USB port but they rejected it because of the custom software so it's probably blacklisted or something.
3) It is way too obvious a non-qualified person has opened it up and made changes.
4) the colour of the USB port board is bluer than the main board and everything else
5) sticky tape is missing at the bottom right (doesn't make a difference whether its on or off)
Thanks for the tips but they charged my friend £150 for, pretty much, reflashing stock because he was in a boot loop.
Sent from my Nexus 7 using xda app-developers app
Thank you. I was originally going to get a JTAG done and I'll have the money as soon as I sell my PSP but it'd be a waste if I were to find out that the main board was actually at fault. If that were the case I'd sell it and take a bit of money out of the money I'm saving for my computer and buy a second hand S3 which I would then sell for a profit and buy a Nexus 4.
The people I contacted for a JTAG had a good review by a fellow xda member for the same service on the same on the same phone so it'd cost £29.99+postage.
Sent from my Nexus 7 using xda app-developers app

[Q] DNA won't charge/turn on

Hey guys,
I'm new to the DNA forum and I've searched through a few threads about this but I haven't been able to find much help. Here we go: so as the title states the phone won't turn on and when I put it on the charger no LED's turn on to resemble a charge at all. I've tried the power button for 20 seconds, nothing happens, I've tried the power button, volume down, and even power, volume up and down. None of these seem to give life to the phone.
This is actually my friend's old phone and he got a replacement for it already I'm just trying to see if I can get it working again. So really I have a free DNA to diagnose because Verizon doesn't want it back.
Phone wasn't rooted before it died, pure stock.
Anybody have a suggestion or path you think I should take?
Thanks ahead of time,
monkey
monkey082506 said:
Hey guys,
I'm new to the DNA forum and I've searched through a few threads about this but I haven't been able to find much help. Here we go: so as the title states the phone won't turn on and when I put it on the charger no LED's turn on to resemble a charge at all. I've tried the power button for 20 seconds, nothing happens, I've tried the power button, volume down, and even power, volume up and down. None of these seem to give life to the phone.
This is actually my friend's old phone and he got a replacement for it already I'm just trying to see if I can get it working again. So really I have a free DNA to diagnose because Verizon doesn't want it back.
Phone wasn't rooted before it died, pure stock.
Anybody have a suggestion or path you think I should take?
Thanks ahead of time,
monkey
Click to expand...
Click to collapse
I'm going to go out on a limb here and say that you need to ask your friend for the complete story. What happened prior to the phone being bricked? Was there water damage or any other damage. Have you tried other charging cables that are known to be working and looked to make sure the pins inside the charge port have not been broken?
Sounds bricked to me. If it is bricked only way to get it working is to jtag it and send it out. It will be cheaper than paying for a new dna and if you really want it, it would run you a lot less in terms of money for a jtag repair.
Sent from my HTC6435LVW using xda app-developers app
Try letting it charge a full 24hrs and then see if it powers on. If that doesn't work then consider jtag
Sent from my 5 Senses of DNA
Not sure if I'll go the JTAG route or not. Like I said the phone has been replaced already it just sucks I can't take advantage of the phone. I have it sitting on the charger now, going to see if it'll work after a long period of time. There's no water damage, Verizon has checked it already.
If I would JTAG it...what would come of that. I'm not 100% familiar with JTAG, I just did a small amount of googling about it. Looks like a diagnostic procedure?
Sent from my Nexus 7 using Tapatalk HD
monkey082506 said:
Not sure if I'll go the JTAG route or not. Like I said the phone has been replaced already it just sucks I can't take advantage of the phone. I have it sitting on the charger now, going to see if it'll work after a long period of time. There's no water damage, Verizon has checked it already.
If I would JTAG it...what would come of that. I'm not 100% familiar with JTAG, I just did a small amount of googling about it. Looks like a diagnostic procedure?
Sent from my Nexus 7 using Tapatalk HD
Click to expand...
Click to collapse
Its like a low level format that will restore to factory configuration.
It will get the phone working for a smaller coast than purchasing a new one. So you would still be taking advantage of getting a new phone. If you purchase the phone through Verizon with an upgrade you will be spending around 250$ where as opposed to getting it jtaged I believe you will only be paying 65$ (not sure about price) if you go through mobile tech.
Sent from my HTC6435LVW using xda app-developers app
Upgrade cost
Jaggar345 said:
It will get the phone working for a smaller coast than purchasing a new one. So you would still be taking advantage of getting a new phone. If you purchase the phone through Verizon with an upgrade you will be spending around 250$ where as opposed to getting it jtaged I believe you will only be paying 65$ (not sure about price) if you go through mobile tech.
Click to expand...
Click to collapse
The upgrade cost is only $99 nowadays. I just got mine Monday from Fry's Electronics for $99.99. If they didn't have it, I was going to order it from wireless [dot] amazon [dot] com for $99.99.
Interesting...I may have to go that route, I'm considering taking it apart and getting a voltage reading off the charging port. That'll at least tell me if the port is working correctly. If I go down that path I'll keep you all updated.
Sent from my Nexus 7 using Tapatalk HD
They must have dropped price since I got it. It was the same on Amazon and verizon when I get my dna
Sent from my HTC6435LVW using xda app-developers app
I took the back off only to find out I don't have screwdrivers small enough to take it all apart. Also couldn't get a correct reading from anywhere. Back to the drawing board for now...
Sent from my Nexus 7 using Tapatalk HD
Did you try a wireless charging pad? That might work who knows
Sent from my HTC DNA With sense 5
dragonstalker said:
I'm going to go out on a limb here and say that you need to ask your friend for the complete story. What happened prior to the phone being bricked? Was there water damage or any other damage. Have you tried other charging cables that are known to be working and looked to make sure the pins inside the charge port have not been broken?
Click to expand...
Click to collapse
Happened to me too on the 2.04 shipped. Totally unrooted n it just went black and never woke up. Set it down, picked it up. That's it.
Sent from my HTC6435LVW using xda app-developers app
---------- Post added at 11:21 PM ---------- Previous post was at 11:18 PM ----------
Desert Dwarf said:
The upgrade cost is only $99 nowadays. I just got mine Monday from Fry's Electronics for $99.99. If they didn't have it, I was going to order it from wireless [dot] amazon [dot] com for $99.99.
Click to expand...
Click to collapse
Got mine the 15th for $49.95 from Amazon
Sent from my HTC6435LVW using xda app-developers app
Greetings, I purchased a Droid DNA on craigslist and thought I had a great deal, the phone turned on, then turned off and never would take a charge again. After contacting verizon and having them tell me to return the device to the"retailer" I purchased the device from, I contacted HTC directly. HTC provided me with an amazing customer service expirence, it was weird and erie how good the service was. They gave me a ticket number number and an address to ship the device to, they didnt care where I purchased it. They day it arrived they fixed it and sent it back with a new motherboard less than 24 hours after delivery conformation. The device works perfectly.
I guess what I am getting at is if you can put the phone back together and make it look like you didnt take it apart, call HTC and create a repair order. All these devices come with at least a 1 year warranty.
I hope you get your device working regardless.
Yeah HTC support is by far the best support I have ever experienced. I felt the same way. My charger was bugging out and I called they got all my info and just said they would send a new one for free and to throw the other one out. They called me today and I missed the call but they didn't leave any message. Wondering if I should call them back or not, but oh well.
Sent from my HTC6435LVW using xda app-developers app
Little late on my update but I did get the phone apart and back together. I didn't see anything that stuck out, no water damage, etc.
I would contact HTC and try to get a replacement, however Verizon realized they never got the device back and well...they want it. So there goes my fun...
Thanks for all the input
Sent from my Nexus 7 using Tapatalk HD
same problem
I had the exact same issue (no charging no screen but capacitive touch buttons flashed) and had been playing with it trying to get my month old gold brick at this point, to rise like the Phoenix when it caught the light at just the right angle and the screen looked weird. Took a flashlight to it and the LCD is damaged but there is NO damage to the case/frame/digitizer. Been dealing with HTC for a week an probably will have to repair it myself. But heads up to anyone else with the same issue check the screen...
I am having the same problem. Any home based solutions so that i dont need to take it to either Verizon store or post it to JTAG?
Thank You
prateekjadhwani said:
I am having the same problem. Any home based solutions so that i dont need to take it to either Verizon store or post it to JTAG?
Thank You
Click to expand...
Click to collapse
Although it may not appear to be charging let it sit for the night as it may be. Then take it off in the morning and hold the power button for 30 seconds and see if it boots. Some dna phones have issues when they die. My battery has died 4 times on me and when I plug it in the led light blinks for 2 mins and then it stays lit and charges so, just let it sit over night and try in the morning.
Report back when you have done the following.
Sent from my HTC6435LVW using xda premium
Thanks for the quick reply. I did that whole night. The green light dint even blink for a single second. And pressing the power button does nothing. I tried plugging it into computer, computer dint even detect it. (on mac, windows 7 and linux). I tried to boot it into the bootloader mode, still no progress.
Thank You

i717 down! need a medic! to late...

well after almost a year of abusive flashing testing flashing testing and so forth my i717 has decided it no longer wants to boot, be plugged in or generally do anything other then vibrate lol
this was not a rom problem as i wasnt flashing anything *just making that clear* it was simply my phone giving up.
battery in = vibrate bootloop
battery out + plugged in usb/wall = vibrate bootloop
button combos = vibrate bootloop
straight power button = samsung logo.... vibrate bootloop
if im lucky enough to get into download mode a few seconds pass and screen blanks then you guessed it = vibrate bootloop
so until i can get another i717 *yeah i like the phone and they arent overly pricey used* ill have to halt production as i always test my roms before releasing to anyone so that my phone will get the damage instead of other people
with all that said if anyone has a cheap i717 laying around shoot me a pm
JamieD81 said:
well after almost a year of abusive flashing testing flashing testing and so forth my i717 has decided it no longer wants to boot, be plugged in or generally do anything other then vibrate lol
this was not a rom problem as i wasnt flashing anything *just making that clear* it was simply my phone giving up.
battery in = vibrate bootloop
battery out + plugged in usb/wall = vibrate bootloop
button combos = vibrate bootloop
straight power button = samsung logo.... vibrate bootloop
if im lucky enough to get into download mode a few seconds pass and screen blanks then you guessed it = vibrate bootloop
so until i can get another i717 *yeah i like the phone and they arent overly pricey used* ill have to halt production as i always test my roms before releasing to anyone so that my phone will get the damage instead of other people
with all that said if anyone has a cheap i717 laying around shoot me a pm
Click to expand...
Click to collapse
I'm in the same boat with mine right now. It went out over the weekend. I've had this issue before though and traced it back to a faulty power button causing it to stick and bootloop.
Tearing the phone down and messing with the microbutton on the main board has gotten me to boot back up but its only a matter of time until its going to fully go out. There's been a few posts I've found regarding this issue in our forum as well as the S2 forum.
Try and see if messing with the button helps, its worked for me the past 3 times this has happened to me.
ocblazer949 said:
I'm in the same boat with mine right now. It went out over the weekend. I've had this issue before though and traced it back to a faulty power button causing it to stick and bootloop.
Tearing the phone down and messing with the microbutton on the main board has gotten me to boot back up but its only a matter of time until its going to fully go out. There's been a few posts I've found regarding this issue in our forum as well as the S2 forum.
Try and see if messing with the button helps, its worked for me the past 3 times this has happened to me.
Click to expand...
Click to collapse
gave it a try and still notta, i put her in her resting box and into the corner with my n7000
Oh no! The same thing happened to me too. I opened it up and poked around. It still did same thing until I tried flicking the back where the power button is and it started working again!
440bro said:
Oh no! The same thing happened to me too. I opened it up and poked around. It still did same thing until I tried flicking the back where the power button is and it started working again!
Click to expand...
Click to collapse
flicking didnt work, slightly hitting didnt work, smashing it on my desk a few times didnt work lol *ok i didnt smash it on the desk, but i made sure the phone knew the desk was there to get more solid of a hit into that power button
frustrating, im going to bed.
Man Jamie sorry I feel your pain! Maybe check kijiji for a used or broken one then repair it? Or maybe send tours to mobiletechvideos. Not sure.
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
Sell your 2 broken phones on eBay. Maybe you'll get a hundred bucks or more each. Then buy another used for around $250.
Sent from my SAMSUNG-SGH-I717 using Tapatalk 2
JamieD81 said:
well after almost a year of abusive flashing testing flashing testing and so forth my i717 has decided it no longer wants to boot, be plugged in or generally do anything other then vibrate lol
this was not a rom problem as i wasnt flashing anything *just making that clear* it was simply my phone giving up.
battery in = vibrate bootloop
battery out + plugged in usb/wall = vibrate bootloop
button combos = vibrate bootloop
straight power button = samsung logo.... vibrate bootloop
if im lucky enough to get into download mode a few seconds pass and screen blanks then you guessed it = vibrate bootloop
so until i can get another i717 *yeah i like the phone and they arent overly pricey used* ill have to halt production as i always test my roms before releasing to anyone so that my phone will get the damage instead of other people
with all that said if anyone has a cheap i717 laying around shoot me a pm
Click to expand...
Click to collapse
I had this happen to me once. I had to use odin and flash CWM. Once I did that I was golden. I then flashed TWRP and its been good *knocks on wood
darkchyldx101 said:
Sell your 2 broken phones on eBay. Maybe you'll get a hundred bucks or more each. Then buy another used for around $250.
Sent from my SAMSUNG-SGH-I717 using Tapatalk 2
Click to expand...
Click to collapse
ive put my absolutely mint n7000 up on ebay for 100$ a few times and got no bites, just needs emmc replaced.. and i hate selling on ebay.
hfam95 said:
I had this happen to me once. I had to use odin and flash CWM. Once I did that I was golden. I then flashed TWRP and its been good *knocks on wood
Click to expand...
Click to collapse
cant flash odin if the phone will no longer turn on in any shape or form
ZacksBuilds said:
Man Jamie sorry I feel your pain! Maybe check kijiji for a used or broken one then repair it? Or maybe send tours to mobiletechvideos. Not sure.
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
Click to expand...
Click to collapse
this phone is beat, most people on this forum would freak out about it actually, i see ppl flip over little hairline scratches, let alone the whole front glass spider cracked, its time to move on from it as im surprised its even lasted this long...
Hey Jamie, I sent you a PM, let me know if you got it and if you're interested at all.
I've got a mint, I mean mint, one. What's your price?
I've had the power button stick problem for awhile now. Sometimes it takes me hours to revive it.
I avoid using the power button now. It sucks that this device is made cheaply.
I hope you can return to us Jamie!
BInspirinG said:
I've had the power button stick problem for awhile now. Sometimes it takes me hours to revive it.
I avoid using the power button now. It sucks that this device is made cheaply.
I hope you can return to us Jamie!
Click to expand...
Click to collapse
problem is my screen is pretty cracked, so any impact and it gets worse, as it did last night before i stopped messing with it
Hey Jamie I will be more then happy to test your builds! (Really want to.) As long as it boots ups fine and doesn't brick me. :thumbup:
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
Just spent a good 20-40 mins on mine today getting it to turn on. The new battery I ordered came in so I decided to tinker with it some. Took it apart, took the logic board out, and looked at everything to see if anything fried. (Phone was baking in a tent over the weekend in the desert so the battery swelled and took a dump)
Played with the power button and put it back together a few times and finally got it to power back on. Just be persistent with it and it might revive itself.
I've had somewhat similar symptoms too. Happened to happen after flashing a ROM, so I thought it was a bad flash.
It's a battery failure. I can almost guarantee it. :cyclops: I have the luxury of another person in my household who has an i717 and swapping the battery got my phone up and running again.
My old battery would read full charge (when off and plugged in), and the phone managed to boot once in a while, it would reboot and go into a boot loop as soon as I unplugged the cable.
eugenekim618 said:
I've had somewhat similar symptoms too. Happened to happen after flashing a ROM, so I thought it was a bad flash.
It's a battery failure. I can almost guarantee it. :cyclops: I have the luxury of another person in my household who has an i717 and swapping the battery got my phone up and running again.
My old battery would read full charge (when off and plugged in), and the phone managed to boot once in a while, it would reboot and go into a boot loop as soon as I unplugged the cable.
Click to expand...
Click to collapse
i have a spare n7000 with dead emmc, i tried swapping batteries, i tried booting without a battery, same results
and i will reply to pm's in a little bit, harder now that im stuck at the pc to reply, but i have read them, and they are coming through so dont worry
ZacksBuilds said:
Hey Jamie I will be more then happy to test your builds! (Really want to.) As long as it boots ups fine and doesn't brick me. :thumbup:
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
Click to expand...
Click to collapse
Flashing any ROM or testing is taking a risk ... Bricking is possible every time.
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
I've been suffering from a sticking power button over the past couple of days as well. Usually mashing the power button during the vibrate bootloop fixes it...only time will tell how long that will work though.
shayneflashindaily said:
Flashing any ROM or testing is taking a risk ... Bricking is possible every time.
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
Click to expand...
Click to collapse
I know that. I was kidding.
Sent from my SAMSUNG-SGH-I717 using xda app-developers app

[Q] SGH-i777 Power button not responding at ALL

Hello
I just registered for this site. I watched the video explaining to me that I'm a noob, and appreciated it. It put me in my place.
I have a Samsung Galaxy s II (for at&t; SGH-i777)
It is about a year and a half old.
I have not rooted it, everything on it is as if it were out of the box. Nothing is changed from the default settings.
I have upgraded to 4.0.4 though.
About a couple days ago, the power button stopped responding completely. I took out the battery and reinserted it which caused the phone to restart but did nothing for my problem. I have called Samsung (they told me to send it in for repairs: costing $70) I would love to get it repaired without sending it in or parying that amount. I have seen options of getting it rooted, downloading an app to transfer the powere button function over to the Volume down button function, but I don't really know how to go about that.
Therefore, I ask you, O'people of XDAdevelopers, do I have any other options? I did search the site for a problem similar to mine, but everyone else has their phone rooted. I am also unfamiliar to any technical terms. I am a noob to the fullest. I don't know how to root the device or even what things would be neccessary to root it.
Any help would be much appreciated it. I am willing to do anything.
Phone Oblivious said:
Hello
I just registered for this site. I watched the video explaining to me that I'm a noob, and appreciated it. It put me in my place.
I have a Samsung Galaxy s II (for at&t; SGH-i777)
It is about a year and a half old.
I have not rooted it, everything on it is as if it were out of the box. Nothing is changed from the default settings.
I have upgraded to 4.0.4 though.
About a couple days ago, the power button stopped responding completely. I took out the battery and reinserted it which caused the phone to restart but did nothing for my problem. I have called Samsung (they told me to send it in for repairs: costing $70) I would love to get it repaired without sending it in or parying that amount. I have seen options of getting it rooted, downloading an app to transfer the powere button function over to the Volume down button function, but I don't really know how to go about that.
Therefore, I ask you, O'people of XDAdevelopers, do I have any other options? I did search the site for a problem similar to mine, but everyone else has their phone rooted. I am also unfamiliar to any technical terms. I am a noob to the fullest. I don't know how to root the device or even what things would be neccessary to root it.
Any help would be much appreciated it. I am willing to do anything.
Click to expand...
Click to collapse
As far as rooting and finding software workarounds, you can easily find all of that info by searching and looking at the stickies.
From a hardware perspective, I would recommend taking apart the back shell of the phone, and try to see if the power button responds by pressing it without its plastic cover piece.
If you have any soldering ability you can replace the part yourself for under 10 dollars. Search eBay for it
http://pages.ebay.com/link/?nav=item.view&id=380500208422
Sent from my SGH-I777 using xda premium
dsmboost said:
As far as rooting and finding software workarounds, you can easily find all of that info by searching and looking at the stickies.
From a hardware perspective, I would recommend taking apart the back shell of the phone, and try to see if the power button responds by pressing it without its plastic cover piece.
Click to expand...
Click to collapse
Hey man thanks for the help. I didn't get a chance to try out your method. A couple days ago, I woke up and the problem was completely gone. The power button was fully-functional and my phone was working perfectly.
Unfortunately, today, my phone has started acting up again. It keeps restarting on its own. It shuts down while I'm using it and it restarts. Nothing seems different so I start using the phone again, and it happens again (it restarts). Its restarted today around 7 times. My power button is functional at the moment, but I remember this exact sequence of events leading up to my initial problem where the phone's power button stopped responding.
What do you recommend?
jthatch12 said:
If you have any soldering ability you can replace the part yourself for under 10 dollars. Search eBay for it
Sent from my SGH-I777 using xda premium
Click to expand...
Click to collapse
Thanks for the help.
I have no such ability. I could follow instructions but I myself am not good with that type of stuff. Fortunately though, this wasn't necessary. The power button started working on its own again without me having to do anything. Everything was fine until today, my phone has started acting up again. It keeps restarting on its own. It shuts down while I'm using it and it restarts. Nothing seems different so I start using the phone again, and it happens again (it restarts). Its restarted today around 7 times. My power button is functional at the moment, but I remember this exact sequence of events leading up to my initial problem where the phone's power button stopped responding.
What do you recommend?
Phone Oblivious said:
Thanks for the help.
I have no such ability. I could follow instructions but I myself am not good with that type of stuff. Fortunately though, this wasn't necessary. The power button started working on its own again without me having to do anything. Everything was fine until today, my phone has started acting up again. It keeps restarting on its own. It shuts down while I'm using it and it restarts. Nothing seems different so I start using the phone again, and it happens again (it restarts). Its restarted today around 7 times. My power button is functional at the moment, but I remember this exact sequence of events leading up to my initial problem where the phone's power button stopped responding.
What do you recommend?
Click to expand...
Click to collapse
Get it fixed. Complete failure is eminent at this point. I'm on my second I777 because of it
Sent from my SGH-I777 using xda premium
jthatch12 said:
Get it fixed. Complete failure is eminent at this point. I'm on my second I777 because of it
Sent from my SGH-I777 using xda premium
Click to expand...
Click to collapse
Wait.. so even though the phone is working fine today, there's still the possibility that its going to completely fail? It stopped restarting on its own once I took the cover off. I had the Otterbox cover for SGH-i777 on it, but once I removed the cover, the phone has been working fine. Do you think there's a connection between the cover and the restarts? (I would post the link for the otterbox cover to show you, but I can't post links since I'm still a newcomer)
Phone Oblivious said:
Wait.. so even though the phone is working fine today, there's still the possibility that its going to completely fail? It stopped restarting on its own once I took the cover off. I had the Otterbox cover for SGH-i777 on it, but once I removed the cover, the phone has been working fine. Do you think there's a connection between the cover and the restarts? (I would post the link for the otterbox cover to show you, but I can't post links since I'm still a newcomer)
Click to expand...
Click to collapse
I believe there is a connection between cases and the power button failure
Sent from my SGH-I777 using xda premium
jthatch12 said:
I believe there is a connection between cases and the power button failure
Sent from my SGH-I777 using xda premium
Click to expand...
Click to collapse
Once again, thanks for the help. So you think I'm fine now? No need to change the button or get the phone repaired? I should be fine now?
Phone Oblivious said:
Once again, thanks for the help. So you think I'm fine now? No need to change the button or get the phone repaired? I should be fine now?
Click to expand...
Click to collapse
Possibly. I was experiencing reboots months ago with a trident case. I'm now using no case and haven't had any issues.
Sent from my SGH-I777 using xda premium
Phone Oblivious said:
Fortunately though, this wasn't necessary. The power button started working on its own again without me having to do anything. Everything was fine until today, my phone has started acting up again. It keeps restarting on its own. It shuts down while I'm using it and it restarts. Nothing seems different so I start using the phone again, and it happens again (it restarts). Its restarted today around 7 times. My power button is functional at the moment, but I remember this exact sequence of events leading up to my initial problem where the phone's power button stopped responding.
Click to expand...
Click to collapse
First off, have you checked to see if there’s another update? There were two 4.0.4 updates released for this phone. There was one back in January, I believe, that introduced the sleep of death problem, as well as causing a lot or seemingly random reboots. Some of the problems you describe definitely sound like these. They released another update around March that was supposed to fix these problems. That update is also 4.0.4, but should be UCLL6.
The power button issue is also a well known problem. When mine starts acting up, the first thing that happens is I’ll press the power button and the power menu will come up as if I’m holding the button down. Then a few seconds later, the phone will reboot and usually the power button doesn’t work after. It’s likely a design defect and will fail eventually, but there is a solution, if only temporary, that has worked for me and several others. If it starts happening again, pull your battery and press the power button repeatedly. Some people have gone so far as to press it several hundred times. I usually only press it a couple dozen times, but the problem does comes back for me eventually and I have to do it again. Interestingly, most of the people I've seen reporting this power button problem have had it start in the last couple months, around the year and a half mark. Not trying to say anything, but very awkward it started happening right as the Galaxy S4 was announced
I had this problem and tried all the workarounds but they didn't seem to work or was buggy. I ended up having to send it in to Samsung for them to fix it (luckily it was still under warranty). It ended up being a hardware issue so you may need to send it in to repair if you cannot fix it yourself with the methods in this post.
Those with power button issues, try this app:
https://play.google.com/store/apps/details?id=com.plexnor.gravityscreenofffree
Works great, and the Dev has a thread for it on XDA.
Sent from the i777
Phone Oblivious said:
About a couple days ago, the power button stopped responding completely.
Click to expand...
Click to collapse
I had almost the exact same problem with my Sprint Galaxy S II (Epic Touch). (Random reboots every couple of days, which got progrssively worse. Eventually, I noticed that just brushing the power button would cause the phone to reboot ~10sec later.) It ended up being a bad power button, and replacing it resolved the issue.
How handy are you with a soldering iron? If you're pretty good, you can buy the AT&T i777 S2 switch for about ten bucks and replace it yourself. (You can also try cleaning it for free - several tutorials here at XDA. The Samsung "Captivate" and "Epic 4G Touch" have similar switches and and the same problems. Search both forums.)
Several eBay sellers have the switch you'll need. (They don't provide the skills needed to solder it in place - but your AT&T phone will be easier than the I897 Captivate or D710 Epic Touch. Your switch is similar, but a larger size.)
UPDATE: Several eBay sellers now offer mail-in repair services! (If you don't have mad soldering skills, you can still get your phone fixed:
$40 (switch, repair & return shipping): http://www.ebay.com/itm/Galaxy-S2-POWER-SWITCH-REPAIR-SERVICE-SGH-I777-Samsung-SII/161040773617
$45 (switch, repair & return shipping): http://www.ebay.com/itm/Power-Butto...-S-Galaxy-S-II-Galaxy-NOTE-MORE-/320910836052
I've having that problem on mine it's still on Gingerbread. The power button seems to be clicking normally, it doesn't seem stuck. Yet anytime I stick my battery in it automatically cuts on and the screen seems to shut off without responding to the power button. I cannot reboot the device. I cannot turn the screen off/on without plugging it in or unplugging it from charger.
cbs1507 said:
I've having that problem on mine it's still on Gingerbread. The power button seems to be clicking normally, it doesn't seem stuck. Yet anytime I stick my battery in it automatically cuts on and the screen seems to shut off without responding to the power button. I cannot reboot the device. I cannot turn the screen off/on without plugging it in or unplugging it from charger.
Click to expand...
Click to collapse
You could remove the power button entirely and rely on the Gravity Screen On/Off app I linked above. I have never tested it on GB but it should work, as It relies on the sensor. Removing the power button shouldn't be difficult at all, as you can access it by removing the battery and there are several tutorials on how to do that (i9100 tutorials will work just as good).
Perhaps some of these ideas will work for you?
My current phone has a failed power button. I didn't bother removing the power button, as it is unnecessary. I use Gravity Screen, and an app called Power Menu to replace the power button long press menu. I just pull the battery to turn the phone off, and for rebooting. Works acceptably well.
Of course the other option is to have the power button replaced, which is about $40 plus shipping, but this phone is so old it is hardly worth it.

anyone experienced this issue?

I would lime to apologize for how long this thread is, please read the whole thing, thanks
I droped my DNA about 1 month ago and the screen cracked, luckily the digitizer was fine but the glass was cracked bad. Then a week later I guess I was to "rough" with my DNA and I screwed up the digitizer. Al I could see was a black screen with some green and purple lines going on it. So I needed to get it replaced, it would cost me around $150. Everything was working, even the screen, I could still feel the vibrations of me trying to put in my passcode, in other words, it could still recognize me puting in touch inputs but I could couldn't see what I was touching. I put in my head phones to listen to music, and it was fine, the sound was clear and everything. 2 weeks later I go to the repair shop to get it fixed, they put on a new screen and it looks brand new. I get home and I notice the side of the screen is messed up because when I try and press the q button on the keyboard it types the lettet w. So as hard as I try to type the letter q, it won't work. Sadly, I didn't test out my earpiece or the headphone jack. Now I take it back and they order a new LCD and digitizer. I come back in a couple of days so they can put it on the screen works fine. The next day I try to call one of my friends but I notice there was a problem. When I call the screen goes as normal, but when I take the phone away from my head, the screen doesn't come back on. No matter how hard I tried to get it back on, it would get back on. Worst, the earpiece didn't work. I couldn't hear anyone in a call, they could here me but I couldn't here them. I take it back to the repair place, they order like 10 earpieces but it didn't fix the issue. Now they are saying that the problem is my motherboard. So at this point, the only things that don't work are the proximity sensor, the camera because I get an error (cannot connect to camera error), the earpiece, and the headphone jack because its all staticy when I try to watch youtube videos. Yes I have tried many many headphones but the problem keeps persisting. I forgot to mention that my doubletap2wake doesn't work or my sweep2wake. A couple of days later the guy who owns the shop says the problem is the motherboard. I try to get my money back but I had no luck. What do guys have to say? I came in for one problem to get fixed, then I get another. Worst of all my phone just shuts off at like 50%. I can't restart it or anything, I have to connect it to a charger in order to turn it on? What do you guys have to say? They said that when you open up the phone, the pins that holding things in place break off and people get these issues. Sorry for this being so long.
mattking45 said:
I would lime to apologize for how long this thread is, please read the whole thing, thanks
I droped my DNA about 1 month ago and the screen cracked, luckily the digitizer was fine but the glass was cracked bad. Then a week later I guess I was to "rough" with my DNA and I screwed up the digitizer. Al I could see was a black screen with some green and purple lines going on it. So I needed to get it replaced, it would cost me around $150. Everything was working, even the screen, I could still feel the vibrations of me trying to put in my passcode, in other words, it could still recognize me puting in touch inputs but I could couldn't see what I was touching. I put in my head phones to listen to music, and it was fine, the sound was clear and everything. 2 weeks later I go to the repair shop to get it fixed, they put on a new screen and it looks brand new. I get home and I notice the side of the screen is messed up because when I try and press the q button on the keyboard it types the lettet w. So as hard as I try to type the letter q, it won't work. Sadly, I didn't test out my earpiece or the headphone jack. Now I take it back and they order a new LCD and digitizer. I come back in a couple of days so they can put it on the screen works fine. The next day I try to call one of my friends but I notice there was a problem. When I call the screen goes as normal, but when I take the phone away from my head, the screen doesn't come back on. No matter how hard I tried to get it back on, it would get back on. Worst, the earpiece didn't work. I couldn't hear anyone in a call, they could here me but I couldn't here them. I take it back to the repair place, they order like 10 earpieces but it didn't fix the issue. Now they are saying that the problem is my motherboard. So at this point, the only things that don't work are the proximity sensor, the camera because I get an error (cannot connect to camera error), the earpiece, and the headphone jack because its all staticy when I try to watch youtube videos. Yes I have tried many many headphones but the problem keeps persisting. I forgot to mention that my doubletap2wake doesn't work or my sweep2wake. A couple of days later the guy who owns the shop says the problem is the motherboard. I try to get my money back but I had no luck. What do guys have to say? I came in for one problem to get fixed, then I get another. Worst of all my phone just shuts off at like 50%. I can't restart it or anything, I have to connect it to a charger in order to turn it on? What do you guys have to say? They said that when you open up the phone, the pins that holding things in place break off and people get these issues. Sorry for this being so long.
Click to expand...
Click to collapse
I think you should get a new phone.
mattking45 said:
I would lime to apologize for how long this thread is, please read the whole thing, thanks
I droped my DNA about 1 month ago and the screen cracked, luckily the digitizer was fine but the glass was cracked bad. Then a week later I guess I was to "rough" with my DNA and I screwed up the digitizer. Al I could see was a black screen with some green and purple lines going on it. So I needed to get it replaced, it would cost me around $150. Everything was working, even the screen, I could still feel the vibrations of me trying to put in my passcode, in other words, it could still recognize me puting in touch inputs but I could couldn't see what I was touching. I put in my head phones to listen to music, and it was fine, the sound was clear and everything. 2 weeks later I go to the repair shop to get it fixed, they put on a new screen and it looks brand new. I get home and I notice the side of the screen is messed up because when I try and press the q button on the keyboard it types the lettet w. So as hard as I try to type the letter q, it won't work. Sadly, I didn't test out my earpiece or the headphone jack. Now I take it back and they order a new LCD and digitizer. I come back in a couple of days so they can put it on the screen works fine. The next day I try to call one of my friends but I notice there was a problem. When I call the screen goes as normal, but when I take the phone away from my head, the screen doesn't come back on. No matter how hard I tried to get it back on, it would get back on. Worst, the earpiece didn't work. I couldn't hear anyone in a call, they could here me but I couldn't here them. I take it back to the repair place, they order like 10 earpieces but it didn't fix the issue. Now they are saying that the problem is my motherboard. So at this point, the only things that don't work are the proximity sensor, the camera because I get an error (cannot connect to camera error), the earpiece, and the headphone jack because its all staticy when I try to watch youtube videos. Yes I have tried many many headphones but the problem keeps persisting. I forgot to mention that my doubletap2wake doesn't work or my sweep2wake. A couple of days later the guy who owns the shop says the problem is the motherboard. I try to get my money back but I had no luck. What do guys have to say? I came in for one problem to get fixed, then I get another. Worst of all my phone just shuts off at like 50%. I can't restart it or anything, I have to connect it to a charger in order to turn it on? What do you guys have to say? They said that when you open up the phone, the pins that holding things in place break off and people get these issues. Sorry for this being so long.
Click to expand...
Click to collapse
Sounds like they messed it up bad when they put it back together. What repair service did you use. It might not even be worth bothering with the phone anymore it sounds like they messed it up when they were in there fixing it. Make them fix the entire thing or make them get you a new phone. Judging by how many problems are present you may as well just get a new phone.
Please press the thanks button if I have helped you in anyway.
Jaggar345 said:
Sounds like they messed it up bad when they put it back together. What repair service did you use. It might not even be worth bothering with the phone anymore it sounds like they messed it up when they were in there fixing it. Make them fix the entire thing or make them get you a new phone. Judging by how many problems are present you may as well just get a new phone.
Please press the thanks button if I have helped you in anyway.
Click to expand...
Click to collapse
I do agree it is time to move on to a new phone. Although as much as we want to MAKE THEM get us a new phone because they missed it more then it was already messed up. Not going to happen. I have the HTC one max and I would recommend that and or you could go after the latest HTC device the famous M8
Sent from my HTC6600LVW using XDA Premium 4 mobile app
thayl0 said:
I do agree it is time to move on to a new phone. Although as much as we want to MAKE THEM get us a new phone because they missed it more then it was already messed up. Not going to happen. I have the HTC one max and I would recommend that and or you could go after the latest HTC device the famous M8
Sent from my HTC6600LVW using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I tried to get a refurbished phone but they are like $300 and my mom doesn't want to buy one cause we already put in $150 into this phone.
mattking45 said:
I tried to get a refurbished phone but they are like $300 and my mom doesn't want to buy one cause we already put in $150 into this phone.
Click to expand...
Click to collapse
Are you under warranty?
Sent from my HTC6435LVW using XDA Premium 4 mobile app
Jaggar345 said:
Are you under warranty?
Sent from my HTC6435LVW using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Nope, warranty expired a couple of months ago. The weird thing is, my friend stepped on my phone at school, then when I turned it over, it wasn't cracked and what is more bazzar, everything was working fine, the dt2w, the s2w, the earpiece, the proximity sensor, the camera. Then an hour later, those things were back to not working again.
mattking45 said:
Nope, warranty expired a couple of months ago. The weird thing is, my friend stepped on my phone at school, then when I turned it over, it wasn't cracked and what is more bazzar, everything was working fine, the dt2w, the s2w, the earpiece, the proximity sensor, the camera. Then an hour later, those things were back to not working again.
Click to expand...
Click to collapse
Sounds like lose connections.
Sent from my HTC6435LVW using XDA Premium 4 mobile app
mattking45 said:
I tried to get a refurbished phone but they are like $300 and my mom doesn't want to buy one cause we already put in $150 into this phone.
Click to expand...
Click to collapse
When are you due for an upgrade?
mattking45 said:
Nope, warranty expired a couple of months ago. The weird thing is, my friend stepped on my phone at school, then when I turned it over, it wasn't cracked and what is more bazzar, everything was working fine, the dt2w, the s2w, the earpiece, the proximity sensor, the camera. Then an hour later, those things were back to not working again.
Click to expand...
Click to collapse
Here is what I would do in this situation. Sell this phone as a phone that is not working and can be used for parts on eBay. Then with whatever money you can get try and buy a new phone.
Sent from my HTC6435LVW using XDA Premium 4 mobile app
Jaggar345 said:
Here is what I would do in this situation. Sell this phone as a phone that is not working and can be used for parts on eBay. Then with whatever money you can get try and buy a new phone.
Sent from my HTC6435LVW using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Agreed... You should be able to find a DNA on eBay or craigslist for way less than $300.
Sent from my Droid DNA using Tapatalk
jamiethemorris said:
Agreed... You should be able to find a DNA on eBay or craigslist for way less than $300.
Sent from my Droid DNA using Tapatalk
Click to expand...
Click to collapse
I just got my DNA from a friend who bought it for $100 used. The only reason he didn't want it is he didn't realize he wouldn't get LTE on AT&T..It's near mint condition...so, they're out there.
Sent from my living room
The cool thing is that there's more and more great phones for cheap, especially with craigslist!
X2
thayl0 said:
I think you should get a new phone.
Click to expand...
Click to collapse
Sorry ^^^Agreed^^^
its your main board. but you can get a new DNA off ebay for 150$ or less. or buy one with a cracked screen for about 70 bucks and take the mother board out

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