Good afternoon,
About a month, stripes appear on the screen of my phone. I didn't dropped it, the stripes just appeared of nowhere. The screen has no scratch or scrape.
Can anyone tell me what's the problem or what replacement parts should I buy? (In a authorized store they give me a 295 euros budget... too much for me ).
I'll leave some pictures. Thank you!
Related
I need some advice, I've tried replacing my screen and now it doesn't even light up, let alone display anything...
At the start of the summer I was messing around with a boomerang and believe it or not it smashed at great speed into my v1605 Hermes. Even though I had it in its case, the screen had some cracks and some parts not showing anything. I carried on using it like that for a while and started looking for a replacement screen. I found and bought one on Ebay.
Screen replacement, 1st attempt
The first screen that I received showed only a white screen when booted up. I tried fitting it many times with the same result and when I put my cracked screen back in it still worked, so I presumed it was a faulty screen and sent it back.
Second screen
After some dialogue with the company I bought the screen from, I was sure that the second screen would work, but when I fitted it I got nothing, it didn't even light up... just to check, I put in my old screen and got the same... it doesn't light up or display anything even though my Hermes boots as normal.
Help!
Is there anyone who can suggest what might be wrong and what I can do to fix it? Please?
Screen for sale
It may be that I've completely messed my Hermes up, in which case I now have a mint condition replacement screen, pm me any offers, although I won't be selling until I'm sure I can't fix this problem.
Hi , sorry i cannot help you in this thing but how much is your screen for sale?
The screen cost me fifty euros. I'd sell it on for the same price if I can't fix it... plus postage at cost.
Can't anyone help with this please???
Hi,
Today I've noticed a little white spot only visible under white/light colors background.
This picture isn't very clear (it is much more visibile than it seems) but I think it gives an idea.
Any one with the same problem? My phone never fell, doesn't have a single scratch and I always carry it inside the leather case.
Since I bought it through expansys do I have to send it back to them or can I go directly to an official repair center here in Portugal ?
I have the same, in similar(or the same) place. It is just slightly brighter spot.
Also ordered it from Expansys, but I am not going to send it back for replacement now. Do not want to loose my Leo for few weeks, I just love this phone
I have a similar white spot on my screen too. It wasn't present when I bought it. I can't understand what generated it.
I Too
I had the same problem. I bring my phone to service. They replace touch display with new one (I have 2 year warranty ).
I have the same problem. Sent it back to seller and now waiting for almost 4 weeks for repairs.
fortunately i have no that white spot...
Same problem here, sent it direct to HTC and they replaced the screen.
it also happened to me.
i had that problem, the only difference is i know where i got it from. i was sitting on a seat and the phone was put under some pressure and the screen stuck to itself thats the only way i can describe it. then it poped back out and left that strange white mark where it had stuck to itself, so thats a lesson to me (and you) do not under any circumstances have your phone in your pocket when sitting down. i had it repaired under warrenty and every things ok now, i make sure i dont pressure the screen at all now!!
Have a look at this thread (in which there is another as well):
http://forum.xda-developers.com/showthread.php?p=5668097
i had the same problem. just got it back after i brought it in and they replaced the screen. i didn't even begin to try anything myself. now it'd perfect again.
good luck!
cheers, ftrippie
I have a white spot to, right in the middle of the screen, and its the backlight that comes thru a lite more. Nothing that bothers me though since it's not really a defect - unless you don't want it to be, of course.
I sent my HD2 to the service because of the white spot....They told me it will take between 3-10days (I suppose it is the standard response).
Now let's wait....
I had a thread about this too. Very annoying so I emailed HTC and they told me to send it to a service centre for repair.
The problem is that I bought mine on Ebay and after they have the serial number they've told me it was bought in Czech republic so it has to be sent there.
I don't fancy doing that really - what bloody difference does it make which centre it goes to? ALL of these phones are still under warrantee so it shouldn't matter!!
Mine was assembled in Czech republic too but this is happening for all HD2 sold here. I will call Monday to check if they should replace the screen here or they have to send it there.
Today I've got back my HD2 from service after 12days.
They changed the screen and made me a rom update to 1.66.479.2.
Im having the same problem, the CPU is causing it. when you have "overheated" your phone, you can see it. I'm having a very cleary seeable rectangle in the screen. currently im E-mailing with HTC Support for Replacing the screen, or the whole phone!
This is exactly the issue I has, white blurry patches started appearing on my screen, with one in particular very prominent. I re-flashed the network firmware off the memory card, removing the HSPL and returned it to O2 for repair. I got it back 8 days later with a brand new screen.
aaapje15 said:
Im having the same problem, the CPU is causing it.
Click to expand...
Click to collapse
You clearly have a different issue if you think that.
I had my screen replaced due to this problem & now only 2 months after I have the same problem and getting progressivly worse. Not Happy.
I am lost without my phone, it was hard enough the first time, waiting ages as they didn't have any screens in stock!! nevermind the thought of having to send it off again for a second time!!!
Really bloody annoying but my new screen is starting to develop the same issue. As I said above I had my previous screen replaced because of this a few months back and now I can see some more appearing. I can only assume HTC use bad quality LCDs because I have a 2g iPhone which is nearly 3 years old and it has never suffered with this and hasn't been treated any different than my Leo.
I'm not amused but I will send it back again to be repaired, using sub-standard components will cost them more than me.
White Spot visible on light backgrounds
Same here - refer attached.
Have made background darker to highlight this white spot.
The white spot resembles a 'feathered effect' as opposed to a 'solid spot'.
Red circle shows actual white spot on screen (may not be visible when viewing from a monitor / notebook), hence my attached image with darkened area.
It is only visible on light backgrounds.
Just to mention, I sent in my HD2 to LEAF South Africa yesterday May 13 2010, who completed the repair the same day!!!
LEAF really are superb in South Africa and a credit to HTC.
Thank you Wayne Parkinson of LEAF SA who took care of the details (as always), and their dedicated Support/Repair Team who did the rest.
Beat that HTC Worldwide
My sympathies to those experiencing delays.
Just bring your device to South Africa.
(No wonder the FIFA World Cup was awarded to our neck of the woods!)
I have a similar issue only that its only visible when viewing a bright screen and at a wide angle I see some light spot, its impossible to see it when viewing the screen directly. Can you tell me if it a spot on the screen or below it, or some deffect on the lcd. If its on the surface of the screen how do I safely try to remove it.
Hi, I'm Martin from Germany
That's the story:
I've (already ) broke the display of my HTC Mozart after 2 months of usage ordered a new one at mobile-phone-lcd.com. The replacement itself took me about two hours, where the longest part was the removal of the "old" glue which is used to keep the screen in its housing.
But now the reaction of the screen is very bad It's 1. the typical "lockscreen problem" but 2. the menu often scrolls "up" when i push the screen down. And I'm unable to write messages because I can't touch some letters.
But I have to note that starting from the point when i broke my old screen, the phone "already" had the "lockscreen problem" and a few letters were not touchable.
With the new screen the "touchability" is worse than with the broken screen.
I already flashed it with RUU_Mozart_HTC_Europe_1.30.401.01_5.54.09.21_22.33b.50 but nothing changed. I just wrote an email to the seller but somehow I can't believe that's a harware-related problem. I already tried to run it with different positions of the cable in the plug... no success
Maybe anyone of you has similar experiences or any ideas how to fix it. Tomorrow I'll try to flash it with another ROM.
Cheers
Martin
It really seems an issue with the new screen, a bad device or both...
I don't think you can repair it playing with the ROM...
Thanks.
Let's see what the supplier says...
first of all you info was not clear, when you mention screen, is' it the LCD or the digitizer, it's two different pieces, it seems like the problem is the digitizer.
You're right, the problem is the digitizer.
The support-team already answered and needs a more detailed description. (I wrote a very short email) The guy answered that I should try a touch screen calibration! I've already searched for a way to calibrate the touch screen/digitizer, but I wasn't successful. Does anyone of you knows how to?
In parallel I'm bidding on a HTC Mozart on eBay which is water damaged so I can try another digitizer. (hope the digitizer is still working...)
how much is it going to cost, i've seen oem digitizer in china go for around USD 30.
also no touch calibration will do any good, the digitizer has some dead section, from your description.
Mine was 38 USD without shipping costs
Currently the damaged WP7 is @ 30 USD....
You're right. Where have you seen the digitizer? Could you provide the link to me?
Krotti said:
Mine was 38 USD without shipping costs
Currently the damaged WP7 is @ 30 USD....
You're right. Where have you seen the digitizer? Could you provide the link to me?
Click to expand...
Click to collapse
they dont do mail order, i visit china every week, so i know all the prices.
the lcd screens go for USD 31, alot cheaper than even ebay or online stores.
cool
I just found one for USD 30 via eBay (also from china )
many thanks!
So, I sent in my s4 for repair to the repair center in Texas and it seems to have been reviewed. I was told before to send it to them from the Verizon store because I noticed a bubble probably the size of a sesame seed (or smaller) at the top left of the screen. The representative at verizon said that it was most likely a defect in the pixels and to send it in to be looked at. So I did that and sent it in about a week ago and they have put on the repair status Screen / Display / LCD / Touch Panel / LED / LCD Discoloration HPZ31 and they have attached a price of $200 to repair it! I most definitely won't pay this price, if this issue won't cause any long term damage in the future, because it is such a small dot that you can barely see and would not be worth the cost.
I was told that this issue should be covered by the warranty, however because it shouldn't have been caused by physical damage. I have not damaged my phone at all (only accidentally dropped the phone once when it fell out of my pocket on my driveway and the screen wasn't damaged at all or the phone itself.) My phone has always been protected by a case and screen protector btw. So, would there be any way to get this issue repaired without being charged? I haven't called Samsung yet, but plan on calling them tomorrow. Any advice or help will be greatly appreciated and thank you for your time and patience!
If it's that small an issue I don't think I would worry about it imho. Of course now that you know it's there it probably bugs you a bit, lol. Is it worth 200 bucks to stop it from bugging you. Does it interfere with the color display at all, like when the phone is being used is it more visible or is that the only time it is visible. ??
Hi,
A couple of days ago there was suddenly a dotted little 'line' to see on the bottom of the touchscreen. (see photo)
It is 'inside' the touchscreen and not on the screenprotector to be precise.
Anyone know how that may come ?
Perhaps a false screen-cable-connection inside due to a sudden shock by misplacing the phone too hard on a surface ...?
Any possible solutions without replacing my screen would be welcome !
Thanks for the help !
Hi raystef,
have you receive an explication for this dotted line ?
I have the same problem on my ZP999 with 4 point 2 week ago and now 11 !!!
I can confirm it's not dead pixels (test with screen test app).
It is visible on a dark screen only, but it's not aesthetics.
Is there something to do without having to change the screen that costs almost half the price of the smartphone ?
Thanks for us!
No explanation. Never saw this before. Googled...nothing.
Opened device, unmounted it completely. Saw nothing more. No loose connectors. Ordered a new one on aliexpress, 49 euro.
http://www.aliexpress.com/item/100-...hweb201527_2_71_72_73_74_75,searchweb201560_1
PS : when replacing the screen beware to use the sticky 3M parts that come with the order. These will keep your screen in place. ALSO before sticking the new screen on to the base, replace the stickers from the old screen to the new one (except the big black one is not necessary as i have been told)
http://forum.xda-developers.com/general/help/replacing-zp999-touch-screen-t3221964