[Q] LCD back light issue - HTC EVO 3D

Hey everyone,
I just got a used EVO 3D shooteru and noticed that when the battery is inserted the back light of the LCD constantly stays on even without turning the actual phone on. Its brighter on one side than it is on the other. I did a hard reset but nothing changed. I decided to flash a custom ROM and see if anything changes. It is now rooted, s-off running Genesis v6. Absolutely no change. I've noticed that the LCD flickers sometimes. Also, when I go into fastboot by holding down Volume down and power ..before it boots I get a gray screen.
Does anyone have any ideas what this might be?

Most likely it's a hardware problem.

MrJyrks said:
Most likely it's a hardware problem.
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Click to collapse
Ya

Related

HTC TP - odd screen issue

Problem started when phone would go into powersave. screen would blank but require sometimes a reset to come back on. Forcing into bootloader would always show the correct screen.
Now phone is powering up and working but display remains blank. Everything else is working, I can force into bootloader and communicate via USB. The backlight is working correctly.
Now it looks like maybe a problem on the data cable between the main board and the screen, but it started as looking like a software issue - since it would only fail when entering powersave.
Anyone seen this before?
LostBrit said:
Problem started when phone would go into powersave. screen would blank but require sometimes a reset to come back on. Forcing into bootloader would always show the correct screen.
Now phone is powering up and working but display remains blank. Everything else is working, I can force into bootloader and communicate via USB. The backlight is working correctly.
Now it looks like maybe a problem on the data cable between the main board and the screen, but it started as looking like a software issue - since it would only fail when entering powersave.
Anyone seen this before?
Click to expand...
Click to collapse
Not being able to wake up is also known as SOD (sleep of death). It happens to some cooked roms. Try flashing to either stock or something else and see if this fixes the issue. If you put the device in bootloader, do you see the tri-colored screen with the device info?
Initially I was getting the tri-colour, but lately it was totally blank.
I had tried flashing to a basic Sprint rom but no joy.
I just finished putting it back together, seems like all it needed was a re-seat of the video connector. It was just weird when it was intermittent and not a hard fail.
Oh well, I know how to strip down a TP now.
Thanks
LostBrit said:
Initially I was getting the tri-colour, but lately it was totally blank.
I had tried flashing to a basic Sprint rom but no joy.
I just finished putting it back together, seems like all it needed was a re-seat of the video connector. It was just weird when it was intermittent and not a hard fail.
Oh well, I know how to strip down a TP now.
Thanks
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Click to collapse
Always useful info

HD2 No Screen

Qeustion
My HD screen is off, and i cant seem to get it on again.
I just was working on it 1hour ago, took it out of my pocket and see that i have no screen.
Rebooted the phone, but no succes .. i see the screen turning on, but it light-gray (backlight) but no actual info/colors etc, also tryd a soft reset, no succes.
I have the Energy ROM Com5 build from 8July with the new 2.12 radio rom.
Could it be that in some way the screen died?
Hope someone can help me, im @ work now so i cant connect it with the PC.
When im home im planning to reflash the device ..
Thanks!
Weird
I just pressed a button and the screen turned on, and the colours/info just slowely fade away ... weird.
Could it be that the touchscreen is not oke anymore?
Or could it be a problem in the radio/rom i use? (and therefore a reflash could fix this?)
Hope its a easy sollution, otherwise ill be flashing it to stock and get it fixed by HTC.
Very very strange.
It seems to work again.
Anyone think i should reflash it to stock and try get a new one?
Are these signs of a screen going defect?
I dont know, first phone for me with touchscreen.
I would suspect a faulty screen, if it is still within warranty i would deffinately get a new one, however yes, try going back to stock first, see if it helps, it may be just a bad flash.
screen problem
I've had this and similar problems with my HD2, now on the 5th replacement from HTC in just 6 months of owning the phone. I also had the same problem on my HTC HD previously. Press the power key and just the buttons at the bottom light up but no response from the screen. Also had exactly the same problem your experiencing where you can faintly see the screen but not lit up. Flash it to stock rom and return to HTC for repair.
BEWARE!!! take some pics with date stamps of your handset before returning. They sent me 3 handsets all with the glass front panel not fitted correctly. Check the return handset carefully, you should be able to feel a lip between the casing and the screen as the screen is set a fraction lower than the casing. THis should be uniform all around. They tried telling me that i had damaged it myself despite calling them as soon as the handset had been delivered back to me.
micky9869 said:
Press the power key and just the buttons at the bottom light up but no response from the screen.
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Click to collapse
That's 'sleep of death', which affects loads of htc devices.
Oke i will stock it soon and return for repair.
I think its idd a screen problem, cause when the screen isnt functioning anymore, and when i put my ear on the glass, i hear a little squishing sound, like air is escaping .. it doesnt do that when the screen shows info/colour.

Unresponsive touch screen

I just bought this EVO 3D and sometimes the touch screen becomes unresponsive and I must turn the screen off and back on to get it to work again. After I do that the screen works fine until it happens again at random times. Is anyone else experiencing this? I am on a fresh install using the latest RUU 2.08.651.2, all stock and not rooted. I have no other problems with the touch screen other then having to cycle the screen on and off once in a while. I am hoping this is a stock rom issue and not a hardware problem.
That happen to me but is not the screen is the htc sense...the issue went away with the wtsb rom....
Sent From My HTC EVO 3D ROOTED
My EVO 3D (stock/unroot) top half screen intermittent unresponsive.
And sometimes can scroll up in the menu, but can't scroll down at all.
Contacted HTC email support, and followed the guide to hard reset the phone, but problem starts happening within 24 hours without any other apps installed.
Here's the video:
My EVO 3D (stock/unroot) top half screen intermittent unresponsive.
And sometimes can scroll up in the menu, but can't scroll down at all.
Contacted HTC email support, and followed the guide to hard reset the phone, but problem starts happening within 24 hours without any other apps installed.
Here's the video:
/watch?v=4uTMVuFh50M (youtube)
I had dead pixels had to return Phone now on new hboot good luck
I'm thinking my EVO 3D might have an issue like the EVO 4G. I went ahead and unlocked my phone then flashed CM7 alpha. With CM7 it also stopped responding at random times. I also noticed if I hold the phone with my hand wrapped firmly around it the issue will not happen. Last night I used the phone for over an hour straight without having to cycle the screen on and off. Today it happen 6 out 10 times I used my today at work without holding it firmly.
Or maybe I just have a bad digitizer?
I've had this too after flashing a new rom. I'd have to turn the screen off and back on again to fix. I'm not sure if there is a permanent fix at all. Been trying to find one.
What is driving me crazy is I can't figure out if I should just go ahead a replace the digitizer or is it software/firmware related. It seems to be app specific and its always the same spots on specific apps that don't work. Sometimes the phone will work normally depending on how I hold it. Also games do not seem to be affected and pulling down the status bar usually always causes the screen to not respond to touch. How can the screen recognize my touch in 1 app but not recognize the same spot in another app? If anyone has dealt with this before could you please advise me on what to do, thank you.
I am having the exact same problem and my phone is now getting to the point where it is unusable. I took it in to sprint and said listen this isnt just a software thing my touch screen doesnt work. so i left it there for 3 hours to come back and them say... oh it was a software thing we did a hard reset and its fine. and then an hour later it started happening i dont know what to do sprint wont fix it and i have all the insurance and protection plans. I feel like I was railroaded on this pos phone!
danweb66 said:
I am having the exact same problem and my phone is now getting to the point where it is unusable. I took it in to sprint and said listen this isnt just a software thing my touch screen doesnt work. so i left it there for 3 hours to come back and them say... oh it was a software thing we did a hard reset and its fine. and then an hour later it started happening i dont know what to do sprint wont fix it and i have all the insurance and protection plans. I feel like I was railroaded on this pos phone!
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Click to collapse
Def. Software related, a ported swype keyboard on miui wouldn't work for me, would show up just couldn't use half the bottons, have you calibrated the touch screen any issues with that?
Shot from my shooter in 3D
injected with cleanrom2.7
try this from sensation forum
http://forum.xda-developers.com/showthread.php?t=1206188
jsergio123 said:
I just bought this EVO 3D and sometimes the touch screen becomes unresponsive and I must turn the screen off and back on to get it to work again. After I do that the screen works fine until it happens again at random times. Is anyone else experiencing this? I am on a fresh install using the latest RUU 2.08.651.2, all stock and not rooted. I have no other problems with the touch screen other then having to cycle the screen on and off once in a while. I am hoping this is a stock rom issue and not a hardware problem.
Click to expand...
Click to collapse
Nevermind, link is down.
I took it into sprint because of the same problem about a quarter of the bottom screen would not respond I didn't have insurance, I did have to unroot it before I took it in, but they swapped it out with no hassle.
They said I was the 3rd person with the same issue? Could be a HTC problem? But my new EVO 3D is running infected eternity ROM no problem
Big up to SYNERGY ROMS.....
Sent from my PG86100 using XDA Premium App

From sleep to lockscreen LCD blank problem,any solution?

Hello.
When I leave my phone in sleep mode (screen locked and light off) and try to wake with On/Off button, sometimes I get a black screen with a faintly image. The touchscreen works and all the buttons, and if you click 2 times On/Off button - the image appears all ok. I tried to flash another stock ROM - all the same. Then I`ve unlocked the bootloader, rooted the phone and even did the S-off with wire trick (1.53 Hboot). Then I`ve tried 3-4 custom ROMs with 6-7 different kernels, from stock to custom, but all the same. Yes, I`ve updated the firmware file, also, but with no difference.
Well, I see that this problem is not so usual, but I couldn`t find any real solution. Did anyone have this kind of problem and solved it? Since I got this phone from another country - official warranty is out of the question, I need a DIY solution.
Any help is greatly appreciated.
THX in advance!!!
I would have to say it looks like the light for your screen is dying, I had my screen replaced once, my screen would flicker from very dark to very bright
Sent from my HTC EVO 3D X515m using xda premium
flashallthetime said:
I would have to say it looks like the light for your screen is dying, I had my screen replaced once, my screen would flicker from very dark to very bright
Sent from my HTC EVO 3D X515m using xda premium
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hmmmm, but when I get the OK image - it doesn`t flicker or go from dark to bright, it only has trouble to "wake up from sleep mode". even when i relock the screen quickly and don`t leave it unused for 2-3 minutes, the screen works OK every time....it looks like a software problem, but still I didn`t manage to fix it with all the ROMs/kernels/firmwares I`ve flashed....
E-ducation said:
Hello.
When I leave my phone in sleep mode (screen locked and light off) and try to wake with On/Off button, sometimes I get a black screen with a faintly image. The touchscreen works and all the buttons, and if you click 2 times On/Off button - the image appears all ok. I tried to flash another stock ROM - all the same. Then I`ve unlocked the bootloader, rooted the phone and even did the S-off with wire trick (1.53 Hboot). Then I`ve tried 3-4 custom ROMs with 6-7 different kernels, from stock to custom, but all the same. Yes, I`ve updated the firmware file, also, but with no difference.
Well, I see that this problem is not so usual, but I couldn`t find any real solution. Did anyone have this kind of problem and solved it? Since I got this phone from another country - official warranty is out of the question, I need a DIY solution.
Any help is greatly appreciated.
THX in advance!!!
Click to expand...
Click to collapse
Thinking about how to troubleshoot if hardware or software. When in sleep mode, instead of using the power button, I would have the phone plugged into a computer and use the " adb reboot " command to reboot the phone without touching the phone a few times and see if it lights up correctly. The first thing you should see is the boot screen, and if it works every time, then you do have an issue with your firmware. If you don't see that boot screen first every time, then as much as it sucks, I would guess there is a hardware issue.
Good luck, but this is the easiest way I know of to help determine what the issue likely is.
Minor update here, the first thing (at least on mine) that I see is the lock screen for just a quick second or two, then it quickly goes into the boot sequence. This is important as in "sleep" the ROM is running, so if the first thing you see is the boot sequence every time, and not the lock screen, then it points more to a software problem than a hardware issue. CM9 had an issue for the epic4g where you had to turn it off and on sometimes to get the keyboard to light. They found the issue in the firmware causing it.
Just wanted to make this as accurate as possible.
Wow so I am not the only person with this problem. The EVO 3D that I have was replacement phone that was given to me from Sprint from the first EVO 3D that I had which had issues with the digitizer. I received the replacement phone this past Tuesday and it worked fine for two days. It was not rooted and I did install the ICS update. On Friday morning I took it off the charger and went to work, while in the break room the screen suddenly went black and I could not get the phone to display anything after that. The Android function buttons at the bottom will light up but the screen wont, the phone also gets hot even with it powered off.
Long story short, I took it back to the Sprint store where they ordered me yet another replacement EVO 3D. Has anyone had to go through 3 EVO 3Ds or more?
sonza said:
Thinking about how to troubleshoot if hardware or software. When in sleep mode, instead of using the power button, I would have the phone plugged into a computer and use the " adb reboot " command to reboot the phone without touching the phone a few times and see if it lights up correctly. The first thing you should see is the boot screen, and if it works every time, then you do have an issue with your firmware. If you don't see that boot screen first every time, then as much as it sucks, I would guess there is a hardware issue.
Good luck, but this is the easiest way I know of to help determine what the issue likely is.
Minor update here, the first thing (at least on mine) that I see is the lock screen for just a quick second or two, then it quickly goes into the boot sequence. This is important as in "sleep" the ROM is running, so if the first thing you see is the boot sequence every time, and not the lock screen, then it points more to a software problem than a hardware issue. CM9 had an issue for the epic4g where you had to turn it off and on sometimes to get the keyboard to light. They found the issue in the firmware causing it.
Just wanted to make this as accurate as possible.
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Click to collapse
Excellent thinking, I didn't think in that direction. I'll try this tomorow, since I'm not at home. My personal oppinion that it's a software problem but if I did all the above - what did I miss? If I flashed the firmware, ROM and kernel, what else is left untouched that could affect the LCD? Could anyone suggest a good kernel? Or can I downgrade the firmware, since no one had such a problem with GB?
just to inform all - I tried all soft solutions, but all the samo. finaly - I replaced the LCD and everything is OK.
THX all for help

[Q] Backlight faulting

Has anyone else had issues with their back light faulting? I've searched and have seen that other sprint evo lte users have had issues with screen flickering, but my problem seems to be more serious that that. when i wake up in the morning the screen is blank. thank god i have a custrom rom installed and can manually mess with the status bar slider to get the backlight to turn back on. It just needs to be tweaked here and there. the backlight seems to only like to work on full brightness, if not, it will flicker like crazy. if i press with more pressure on certain parts of the screen the backlight turns off completely until i remove my finger. I dont think its a proximity issue since it'll just flicker sitting on a desk. Do I need to replace the screen? is this worth it? i havent dropped to phone or anything for this to default. I can upload a video later. gonna use my OG evo for that which is still kicken by the way
I realize this thread is incredibly old, but did you ever find a solution to the flickering problem? I just started seeing the exact same behavior, including the screen going dark when putting pressure on certain areas of the screen.
Thanks!
I have a PJ75100 doing this, but the screen does not function at all. I get the orange/green light while charging, and if I power it on it acts as if it's doing it's regular startup, but nothing shows on screen.
I did update the stock firmware with the latest release ruu, but still no screen.
I'd really like to get this one going as it's not the normal Jewel, it's the white and silver one, and my girlfriend wants it to replace her iPhone 5c.
Sent from my EVO using XDA Forums Pro.

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