So, I bought my HTC ONE last weekend, paid full price minus 35% discount with work. 420.00. I get a call today saying I have to be on contract with discount. I asked why in the world would i pay full price w discount to be on contract. What was point. He said he could refund me and put me under contract at the 199 price.
Heres my question... I have the phone. I signed NO contract. I paid it and walked away. DO I need to go in and do this, or did they just mess up and trying to recover some money? I need a ATT rep or salemsan to give me honest answer, the guy was nice and its his manager riding him on this.
That sounds like a load of bull. I used to work at Best Buy Mobile and the way reps make money is through contract activations. You barely make anything on no contract sales. He probably wasn't supposed to sell the phone no contract since its a brand new phone and has such a high potential to be sold with contract. I wouldn't take it back. Especially since that's a great price for no contract
That's what I'm thinking. I just want confirmation before I tell them to kick rocks. Plus they hinting at swapping phones out. Mines already unlocked rooted and running. I told him he isn't getting phone back regardless. I'm not swapping. I just need someone who can tell me either way for sure. Thanks for reply
sounds like you need to speak to a manager. I wouldn't let them bully you.
Its coming via manager. I don't trust a manager more than anyone else
Sent from my LG-E970 using xda premium
Tell them to pound sand.
That's my goal but I want affirmation from someone who works w ATT. I know someone is out there
Sent from my LG-E970 using xda premium
I don't think you'll get a real answer from someone who works at AT&T. IMO, I'd just ignore them completely. As you said, you have the phone in your hands, you didn't sign a contract, there really is nothing they can do to come after you. If they tried to charge you the additional money, it would be an unauthorized charge that you could dispute with your CC company and they would surely lose.
Worst case they blacklist the imei
True. Blacklist imei...then what...phone won't work?
Sent from my HTC One using xda premium
What possible cause would they have for blacklisting the IMEI? The phone is not stolen, tampered with, etc., you have proof of purchase. Just because they screwed up doesn't put you in the wrong at all.
I'm with ya. I think he realized he sold me phone early, display model, and wants to swap out and get me under contract. No way I'm going there. Either I'll pay rest or ignore him. I just don't want att to screw w me. I'll drop them fast. My 300 plus a month won't hurt them but I'll spend it somewhere else
Sent from my HTC One using xda premium
Technically he is correct. Your fan discount percentage requires a 2yr agreement. However unless your willing to go in and sign I don't see what they can do to make you as you already paid and have the phone.
Sent from my HTC One using Tapatalk 2
So why would one use a discount at full price to sign contract, when contract price is a lot cheaper? He couldnt explain.
Sent from my HTC One using xda premium
I've never had to sign any contract when using my discount and I've bought many phones that way. Like many here I'd rather pay full price or in this case full price minus the discount and be able to walk away whenever I wanted too.
can I unluck this phone myself?
I don't know...can you? Yes it's possible. HTC dev. Look in th HTC one forums for directions
Sent from my HTC One using xda premium
Honestly it sounds like someone does not want to get into trouble so they are trying to fix it before they get caught
Ex-AT&T rep here
lsun06 said:
So, I bought my HTC ONE last weekend, paid full price minus 35% discount with work. 420.00. I get a call today saying I have to be on contract with discount. I asked why in the world would i pay full price w discount to be on contract. What was point. He said he could refund me and put me under contract at the 199 price.
Heres my question... I have the phone. I signed NO contract. I paid it and walked away. DO I need to go in and do this, or did they just mess up and trying to recover some money? I need a ATT rep or salemsan to give me honest answer, the guy was nice and its his manager riding him on this.
Click to expand...
Click to collapse
Tha might be his manager ridding his butt for it, but it might be the rep also that realized he could've gotten a good return by activating the phone and you getting an upgrade. They cannot do anything to you at this point since you bought the phone outright and did sign a contract. They cannto blacklist your IMEI either because you did not steal the phone or aquire it some other way. you purchased the phone from them.
it is getting closer to the end of the month and they do work on commision, so he is probably thinkin about his quota for this month.
When i work for AT&T and a customer told me he wants to purchase the phone outright no contract i would just try to sell accesories, if that didn't work, i would just sell the phone, end of story.
Hope this helps!!!!
:highfive:
---------- Post added at 03:10 PM ---------- Previous post was at 03:05 PM ----------
DanMc85 said:
Technically he is correct. Your fan discount percentage requires a 2yr agreement. However unless your willing to go in and sign I don't see what they can do to make you as you already paid and have the phone.
Sent from my HTC One using Tapatalk 2
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Click to collapse
He is not correct, the FAN gives you a discount on your plan and when you purchase phone outright (no contract), he is a premier customer which get a discount when they purchase a phone with no contract. When you do a contract it doesn't matter is you are premier or not. The premier perks are : dicsount from service, accesories, handsets and that's where is stops.
:cyclops:
Thanks for responses y'all. Im totally with y'all, just wanted some reassurance. I say they can kick rocks. My phone and not returning it. Period. I'm rooted and unlocked running international ROM. Works great. LOVE this phone.
Sent from my M7 using xda premium
Related
I called T-Mobile and asked for retentions and told them I needed a good deal on the Amaze without a rebate. They gave it to me for ~ $250 w/ tax, no rebate, waived shipping charges, and gave me a $120 statement credit (about one month of service on my family plan). It pays to ask!
They also told me I could keep my $25/mo 5GB 3G data plan, but I see on the website that I now have the $30 data plan. I'll complain but I doubt I'll get very far on that one...
I'm really excited about replacing my N1!
Wow. That is a good deal.
T-mobile retention, I better write a note about it for my 2013 renewal
I'm a former employee. Here's a trick. If you want to get a new phone and you've had T-Mobile for a long time, then do this. Call them and complain how your phone is a piece of sh*t and how it reboots itself and what not. Threaten to go to another carrier because their flagship phones kicks T-Mobile's phones ass and you don't mind paying the ETF (Early Termination Fee / Cancellation Fee). They'll transfer you to Customer Loyalty. Tell them your phone sucks and you will go to another carrier. They'll give you an awesome discount on the phone.
hasoon2000 said:
I'm a former employee. Here's a trick. If you want to get a new phone and you've had T-Mobile for a long time, then do this. Call them and complain how your phone is a piece of sh*t and how it reboots itself and what not. Threaten to go to another carrier because their flagship phones kicks T-Mobile's phones ass and you don't mind paying the ETF (Early Termination Fee / Cancellation Fee). They'll transfer you to Customer Loyalty. Tell them your phone sucks and you will go to another carrier. They'll give you an awesome discount on the phone.
Click to expand...
Click to collapse
Smh if you were an employee I'm glad your not anymore. Thats not the right way to go about getting a deal guys, customer loyalty is great if your contract is close to ending because we will do the most we can to help you 6 months or less is best and its more helpful when you have more then one line because we can use more things to give you a better deal. You don't have to be pissed off or have an issue with your phone, you are a benefit to the company and we are there to help you anyway we can, and don't be surprised if we can't beat deals from costco, walmart, wirefly a lot of times on single lines sometimes even just on family plans they have real good deals.
Sent from my HTC Sensation using XDA App
ebatr8 said:
Smh if you were an employee I'm glad your not anymore your a freakin idiot if I got you on the line id be glad to indirecrly tell you to ff off. Thats not the right way to go about getting a deal guys, customer loyalty is great if your contract is close to ending because we will do the most we can to help you 6 months or less is best and its more helpful when you have more then one line because we can use more things to give you a better deal. You don't have to be pissed off or have an issue with your phone, you are a benefit to the company and we are there to help you anyway we can, and don't be surprised if we can't beat deals from costco, walmart, wirefly a lot of times on single lines sometimes even just on family plans they have real good deals.
Sent from my HTC Sensation using XDA App
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Who's the freaking idiot that you are telling to ff off?
Don't post these comments in my forum please.
Binary100100 said:
Who's the freaking idiot that you are telling to ff off?
Don't post these comments in my forum please.
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Sorry binary, just irritating to see someone tell people to do something dumb that won't trully help them out, id rather share help with people to actually get help from tmobiles loyalty department I edited the post now feel free to delete if you must
Sent from my HTC Sensation using XDA App
Like he said. Your comment sucks
Sent from my HTC_Amaze_4G using XDA App
jjlean said:
Like he said. Your comment sucks
Sent from my HTC_Amaze_4G using XDA App
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Cool story bro
Sent from my HTC Sensation using XDA App
I actually got a similar deal. bought one amaze from T-mobile (in november) for $250 and they gave me the second free. Basically I got each for around $125.
hasoon2000 said:
I'm a former employee. Here's a trick. If you want to get a new phone and you've had T-Mobile for a long time, then do this. Call them and complain how your phone is a piece of sh*t and how it reboots itself and what not. Threaten to go to another carrier because their flagship phones kicks T-Mobile's phones ass and you don't mind paying the ETF (Early Termination Fee / Cancellation Fee). They'll transfer you to Customer Loyalty. Tell them your phone sucks and you will go to another carrier. They'll give you an awesome discount on the phone.
Click to expand...
Click to collapse
ive never heard of anyone having to do this on tmobile.. sounds like somthing youd do on att lol
hasoon2000 said:
I'm a former employee. Here's a trick. If you want to get a new phone and you've had T-Mobile for a long time, then do this. Call them and complain how your phone is a piece of sh*t and how it reboots itself and what not. Threaten to go to another carrier because their flagship phones kicks T-Mobile's phones ass and you don't mind paying the ETF (Early Termination Fee / Cancellation Fee). They'll transfer you to Customer Loyalty. Tell them your phone sucks and you will go to another carrier. They'll give you an awesome discount on the phone.
Click to expand...
Click to collapse
I honestly don't feel that it takes any tricks or lying and threats.
I've been with Tmobile for 7 years and I've upgrade plenty of phones either free or at a discount.
The only thing you need to do is be polite and be patient.
I've always found the reps willing to go the distance as long as I'm patient and as long as I have the nerve to ask.
Don't be afraid to ask for an upgrade.
Don't be afraid to ask for a different phone when you do a warranty exchange.
9 out of 10 times they won't make you an offer on their own.
And this leads people to believe that they should threaten to cancel or complain and throw a fit to get these deals the reps don't offer.
First off, that just makes you look childish.
And who knows if they make a note of that on your account or not?
I just ask them when I want something. If that rep can't help me they'll pass me along the CoC or I call back. No biggie.
Try it, give them a call and say
"Hey...so I just saw this new phone that I really want to get but I don't qualify for an upgrade yet...is there anything you guys can do for me?"
I have four voice lines and a MBB line. I've never had an issue getting a (slightly) early upgrade or some kind of deal. I always treat CSRs the same way I like to be treated (kindly, with respect and patience). I've gotten really good deals with T-Mobile.
Wasn't me!! I didn't do it!
Well I have been salivating over the Note since I heard about it months ago. My only set back was the fact that I had just signed up for AT&T this past November with the Samsung Skyrocket. I tried to put the phone out of my mind but daily I would find myself sifting through YouTube videos. I kept telling myself to just be happy with what I had but, low and behold the phone comes out today and ofcourse I have to have it.
So I call up my local AT&T and ask to comfirm the price off contract was $650 and if they had any in stock. The employee informs me that yes they are in stock, but I will not be able to purchase it off contract. For a second Im lost in dissapointment, then the employee says why would you want to buy it off contract anyway when you can do an early upgrade and just pay $550. Say what! So I hop in my Toyota Matrix and fly ( seriously going about 90 mph) to the store.
I get to the store and let them know I had just called to buy the Note and the manager and an employee start helping me. The employee goes into my account and clearly im not early upgrade eligible, but the manager says its fine Ill just do an overide. So while the manager is doing the overide the employee starts telling about the jawbone speaker that they have been pushing for awhile. It cost $199 so im just listening not be rude, but decline her offer. Then the Manager says how about if I through the Speaker in for free since your already paying $549 for the phone ( ok now we are talking), I happily accept this offer.
I know my story is a bit long but I am always hearing about how terrible AT&T is so I just wanted to send a little positivity there way.
With the case, screen cover, and Tax I ended up paying $649 total. I plan on selling my skyroket for $400 so ill only end up being out $249 dollars. Im going to try out the speaker if I dont like it ill probally sell it for $150 then Ill only be out $100.
Congratz man! :-D
Just something to think about though, a lot of us got the Note before our upgrades were eligible, including me, for $300. There's a thread floating around here somewhere about people who were only like 2 months into their contract and got it for $300.
Sent from my SAMSUNG-SGH-I717 using XDA App
I think he is the first I have seen that was offered this in store from what I have seen
Willanhanyard said:
Congratz man! :-D
Just something to think about though, a lot of us got the Note before our upgrades were eligible, including me, for $300. There's a thread floating around here somewhere about people who were only like 2 months into their contract and got it for $300.
Sent from my SAMSUNG-SGH-I717 using XDA App
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Click to collapse
Sent from my SGH-T989 using XDA App
Well further examination of my receipt I can tell I was offered the Jawbone box because they price of the the Note was discounted to 299, so i guess the Manager was just trying to recup the difference. But I am still happy and I guess I could just go to another store and return the Jawbone because I was charged full price for it on the receipt.
Sent from my SAMSUNG-SGH-I717 using XDA App
ATT is great?? You just wait!
I'll admit I've had some really good experiences with ATT in-store customer experience.
But over time, they just keep changing the plans and increasing the prices. It's been 8 years since I switched from VZN to ATT so I could have the "freedom" to be one of the first to buy unlocked GSM phones from overseas and not have to wait for phones to be "provisioned" (ala Sprint and VZN).
...but over time, what used to cost me about $250/mo. for 6 phones is now costing me $400/mo with 2GB data limits!
Even when I threaten ATT that I'm leaving, they seem to mysteriously find discounts and savings I qualify for to lower my bill. Can't complain about that too much I guess...
Yeah i think im going to return the Jawbone speaker tommorow and get my 199 back. Im going to a different store to return it course.
Willanhanyard said:
Congratz man! :-D
Just something to think about though, a lot of us got the Note before our upgrades were eligible, including me, for $300. There's a thread floating around here somewhere about people who were only like 2 months into their contract and got it for $300.
Sent from my SAMSUNG-SGH-I717 using XDA App
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Sent from my SAMSUNG-SGH-I717 using XDA App
I have to wait a little while until my current contract with Sprint is up before getting the Evo LTE. But I see them on ebay for about the same money as one would cost me in the store once I'm upgrade elegible. I'm wondering how the ebay phone process works to get it working on the Sprint network? I've only bought phones from Sprint and BB in the past. I know I need a clean ESN, but what I'm wondering is about activation and insurance. Does it cost me money to activate an ebay phone or can I just do it through the website tools? Is it possible to get insurance for the phone (aftermarket I'd assume)? If so, who do you recommend? Anything else to know about getting it working?
jejb said:
I have to wait a little while until my current contract with Sprint is up before getting the Evo LTE. But I see them on ebay for about the same money as one would cost me in the store once I'm upgrade elegible. I'm wondering how the ebay phone process works to get it working on the Sprint network? I've only bought phones from Sprint and BB in the past. I know I need a clean ESN, but what I'm wondering is about activation and insurance. Does it cost me money to activate an ebay phone or can I just do it through the website tools? Is it possible to get insurance for the phone (aftermarket I'd assume)? If so, who do you recommend? Anything else to know about getting it working?
Click to expand...
Click to collapse
no it doesnt...if you have the phone just call sprint and ask them to activate the phone and theyll ask you for the serial number and such and activate it in a few mins and your good to go with a new evo and still out of contract
not sure about the insurance but there are places that sell insurance that you can buy i just dont know of them
fifasarajevo said:
not sure about the insurance but there are places that sell insurance that you can buy i just dont know of them
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just tell them to turn on the insurance when you activate or they will "forget" to say anything. I bought an OG EVO from e-bay as long as the seller is reputable you will be ok.
I think that technically there's an activation fee, but from what I've seen before it's not that hard to bypass. If you're finding a phone on ebay that costs the same as the subsidized price, then I'd think very hard about what I was doing. These phones are normally 2-4x the price you pay when you get a subsidy; you're putting yourself up for some real risk if an unsubsidized phone costs as little as a subsidized new phone.
If you do buy it though and it does turn out to be a clean ESN/MEID, then first off congrats since you just dodged a massive bullet and saved tons of money, but also go and sign up for TEP, at least for a few months. The only reason I recommend this is because I'm still not 100% sure that the great deal you got is without a hidden problem that could jump out at you and eat your savings.
jesuspgt said:
I think that technically there's an activation fee, but from what I've seen before it's not that hard to bypass. If you're finding a phone on ebay that costs the same as the subsidized price, then I'd think very hard about what I was doing. These phones are normally 2-4x the price you pay when you get a subsidy; you're putting yourself up for some real risk if an unsubsidized phone costs as little as a subsidized new phone.
If you do buy it though and it does turn out to be a clean ESN/MEID, then first off congrats since you just dodged a massive bullet and saved tons of money, but also go and sign up for TEP, at least for a few months. The only reason I recommend this is because I'm still not 100% sure that the great deal you got is without a hidden problem that could jump out at you and eat your savings.
Click to expand...
Click to collapse
Activation fee is charged on a new line or upgrade...not an ESN swap
Plus one for hidden issues/bad ESN.
I would seriously question an EVO on the second hand market for $200-300
Sent from my EVO using xda app-developers app
00mred00 said:
Activation fee is charged on a new line or upgrade...not an ESN swap
Plus one for hidden issues/bad ESN.
I would seriously question an EVO on the second hand market for $200-300
Sent from my EVO using xda app-developers app
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We're definitely on the same page as far as second-hand devices go. That said, I would love clarification on the fee for hidden issues. It's not something I've ever heard of. I'm not discounting it as a falsehood by any means, I really am just very surprised to see such a thing and would love details. Screenshots work best IMO.
I've seen them go for 300-350 but less than that is a bad phone
Thanks for the input so far. I don't think I can get TEP from Sprint on a phone I did not buy from them. I've found SquareTrade offers a warranty, though. We have used them before, so that is probably the way I'd go there.
There are a lot of these phones on ebay for under $250 right now. I figure $250 is about the break even point when I include the activiation fee and almot 10% sales tax we pay around here. I can't imagine they are all scams. I appreciate the concern, though.
jejb said:
Thanks for the input so far. I don't think I can get TEP from Sprint on a phone I did not buy from them. I've found SquareTrade offers a warranty, though. We have used them before, so that is probably the way I'd go there.
There are a lot of these phones on ebay for under $250 right now. I figure $250 is about the break even point when I include the activiation fee and almot 10% sales tax we pay around here. I can't imagine they are all scams. I appreciate the concern, though.
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Click to collapse
you can totally get TEP from sprint on a phone you did not buy from them, I have got it on the last phone I bought. I just asked and they turned it on, it was that simple.
you can totally get TEP from sprint on a phone you did not buy from them, I have got it on the last phone I bought. I just asked and they turned it on, it was that simple.
Same here
Sent from my EVO using xda app-developers app
Cool. Good to know.
I look at Craigslist and Ebay almost daily to see what they're selling for. I have one and also the GSIII. One must go soon and if its the EVO, I don't think I'll get more than $300 for it. Some are selling brand new EVO's, well suppose to be, for $250 on CL. My opinion, which means nothing, thinks that maybe the EVO has a bad reputation right now from the people that swapped them out for the GSIII. Not sure.
Seems like the S3's are going for much more money. Could be it's because they work for every carrier?
jejb said:
Seems like the S3's are going for much more money. Could be it's because they work for every carrier?
Click to expand...
Click to collapse
Yes they are.
Sent from my SPH-L710 using Tapatalk 2
jesuspgt said:
We're definitely on the same page as far as second-hand devices go. That said, I would love clarification on the fee for hidden issues. It's not something I've ever heard of. I'm not discounting it as a falsehood by any means, I really am just very surprised to see such a thing and would love details. Screenshots work best IMO.
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Click to collapse
misread, seperation indicated different subject. I was agreeing (plus 1) with the chance of bad phone
popper668 said:
you can totally get TEP from sprint on a phone you did not buy from them, I have got it on the last phone I bought. I just asked and they turned it on, it was that simple.
Click to expand...
Click to collapse
There are ways, but it isn't the norm. And is against policy
jejb said:
Seems like the S3's are going for much more money. Could be it's because they work for every carrier?
Click to expand...
Click to collapse
S3's are offered by all 4 but do not have interchangeability . A sprint s3 will not work on Att etc.
It's more of a Flagship, heavily advertised phone that more people want. Simply supply vs demand
Sent from my EVO using xda app-developers app
00mred00 said:
misread, seperation indicated different subject. I was agreeing (plus 1) with the chance of bad phone
There are ways, but it isn't the norm. And is against policy
S3's are offered by all 4 but do not have interchangeability . A sprint s3 will not work on Att etc.
It's more of a Flagship, heavily advertised phone that more people want. Simply supply vs demand
Sent from my EVO using xda app-developers app
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Click to collapse
I bought new evo lte from ebay seller. When I called sprint to activate on my line the agent even asked do you want to keep TEP and I said yes. No problem at all and it is there looking on sprint's website in my profile.
Docarut said:
I bought new evo lte from ebay seller. When I called sprint to activate on my line the agent even asked do you want to keep TEP and I said yes. No problem at all and it is there looking on sprint's website in my profile.
Click to expand...
Click to collapse
Like I said...its not impossible
Sent from my EVO using xda app-developers app
i have bot multiple phones/devices on e-bay. have not had any issues with activation.
one time i bricked a device and the guy i originally bot it from was able to fix it for a small fee.
The activation fee is only on new phones. It is only when the esn is first activated on sprint. So if I bought a new phone and activated the esn but left it new in box and then sold it to you there'd be no activation fee as the esn was already in sprints system
I'am planning on getting the htc one from the tmobile site and then canceling the plan that comes with it, seeing as i can't seem to buy the phone without some kind of monthly bill. . My cousin said if i did this they would close my account and lock my phone.
The reason I'am doing this is because I'am trying the $30 prepaid plan but I'am not sure which HTC One are compatible. I looked on htc's website but the 32GB version says its not compatible with Tmobile. I'd buy the 64GB version but I'am not sure if it has the correct bands as tmobile's prepaid plan. I haven't had a smartphone before so I don't know all the technical stuff yet.
Sent from my Nexus 10 using xda app-developers app
They will just charge the early termination fee. Which, right away, will be huge. You're better off waiting with the contract a few months ago that fee is less. At six months it's $100 you have some math to do to find when it's cheaper. If you just jump ship, yeah they won't be happy because you got a phone for cheap... That's the reason for the fee
Sent from my HTC Sensation using xda app-developers app
/flameshield on
Just buy a Nexus 4 if you want to do the $30 month plan.
If you're going the pre-paid route you need a truly unlocked phone or you're not getting the freedom you're going for. Trying to pull a fast one on a carrier is not a good idea.
TehAce24 said:
I'am planning on getting the htc one from the tmobile site and then canceling the plan that comes with it, seeing as i can't seem to buy the phone without some kind of monthly bill. . My cousin said if i did this they would close my account and lock my phone.
The reason I'am doing this is because I'am trying the $30 prepaid plan but I'am not sure which HTC One are compatible. I looked on htc's website but the 32GB version says its not compatible with Tmobile. I'd buy the 64GB version but I'am not sure if it has the correct bands as tmobile's prepaid plan. I haven't had a smartphone before so I don't know all the technical stuff yet.
Sent from my Nexus 10 using xda app-developers app
Click to expand...
Click to collapse
With T-mobiles new plans when you bu ya phone it is full price. Only they let you put part of it on the bill. The HTC One is 100 up front $20 on the bill for $580 total. Go into a store and bu ythe phone at full cost.
TehAce24 said:
I'am planning on getting the htc one from the tmobile site and then canceling the plan that comes with it, seeing as i can't seem to buy the phone without some kind of monthly bill. . My cousin said if i did this they would close my account and lock my phone.
The reason I'am doing this is because I'am trying the $30 prepaid plan but I'am not sure which HTC One are compatible. I looked on htc's website but the 32GB version says its not compatible with Tmobile. I'd buy the 64GB version but I'am not sure if it has the correct bands as tmobile's prepaid plan. I haven't had a smartphone before so I don't know all the technical stuff yet.
Sent from my Nexus 10 using xda app-developers app
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Click to collapse
Depending on where you live, you may or may not be able to get 3G or "4G" (HSPA+) from T-Mobile using the unlocked/dev edition from HTC's website. If T-Mobile has LTE in your area though, the version HTC sells is fine for that. In either case, you will be more likely to get good reception from T-Mobile if you buy the T-Mobile version instead of the unlocked version.
I definitely recommend going into a store and seeing if they will sell you one outright, and if they won't, I would ask them what happens if you buy one with a plan and then cancel the plan immediately, or at least call customer service and ask. I doubt they would do anything as dramatic as blacklisting your IMEI (i.e. making it so you can't use the phone you bought on their network), but you will probably be charged for a prorated day's worth of service, plus the $35 activation fee. I suspect the lack of standard two-year contracts and ETFs mean that is all you would pay, though.
Bought mine at walmart. No service. $650 I will use mine with solavei.
Sent from my SPH-L900 using Tapatalk 2
bricky23 said:
Bought mine at walmart. No service. $650 I will use mine with solavei.
Sent from my SPH-L900 using Tapatalk 2
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650? You could have gotten the Dev edition for that! Is it 64Gb?
---------- Post added at 05:25 PM ---------- Previous post was at 05:21 PM ----------
TehAce24 said:
I'am planning on getting the htc one from the tmobile site and then canceling the plan that comes with it, seeing as i can't seem to buy the phone without some kind of monthly bill. . My cousin said if i did this they would close my account and lock my phone.
The reason I'am doing this is because I'am trying the $30 prepaid plan but I'am not sure which HTC One are compatible. I looked on htc's website but the 32GB version says its not compatible with Tmobile. I'd buy the 64GB version but I'am not sure if it has the correct bands as tmobile's prepaid plan. I haven't had a smartphone before so I don't know all the technical stuff yet.
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If this is the new plan pricing, you can pay off the phone and leave, but you need to be sure and unlock the phone first. On their new plans you must pay in full if you have monthly charges for buying the phone. It is a form of loan that has to be paid back. If you attempt to break that it will show up on your credit report as a bad loan.
If it is some kind of classic plan, the early termination fee will bite hard.
stevedebi said:
650? You could have gotten the Dev edition for that! Is it 64Gb?
---------- Post added at 05:25 PM ---------- Previous post was at 05:21 PM ----------
If this is the new plan pricing, you can pay off the phone and leave, but you need to be sure and unlock the phone first. On their new plans you must pay in full if you have monthly charges for buying the phone. It is a form of loan that has to be paid back. If you attempt to break that it will show up on your credit report as a bad loan.
If it is some kind of classic plan, the early termination fee will bite hard.
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So much misinformation....
You can get it from a Tmobile store at full price without a plan. Just do that.
Also if you start a plan you have 2 options. Pay in full or put it in monthly payments. If you cancel your account it doesn't "hit your credit as a bad loan". It will simply apply what is left to be paid on the phone to the next bill. If you Dont pay that bill THEN it will effect your credit. Tmobiles new plans also have no contract, no termination fee, and no activation fee
You will not be able to purchase online right now without a new plan or adding a line. That may change in the future but supply is constrained right now and they are using this as a technique I guess.
Here is what I did: I purchased a sim kit from the tmobile site. I activated it online and chose the $30 plan. Then initially I tried to order online. I even tried to order with a new line but ran into issues with fulfillment that tmobile still has not solved. I was going to cancel the line after getting the phone which would have been my right since I paid the full amount.
Nevertheless I found a store in Arlington, VA that actually had the phone in stock. I walked in and purchased the phone and gave them my number that I got when I activated the $30 plan. The phone was $30 higher in the store then on the site but I am working that with tmobile to get compensated.
By the way, the phone works great on the $30 plan. I get constant HSPA here in DC and some spotty LTE.
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clninja said:
So much misinformation....
You can get it from a Tmobile store at full price without a plan. Just do that.
Also if you start a plan you have 2 options. Pay in full or put it in monthly payments. If you cancel your account it doesn't "hit your credit as a bad loan". It will simply apply what is left to be paid on the phone to the next bill. If you Dont pay that bill THEN it will effect your credit. Tmobiles new plans also have no contract, no termination fee, and no activation fee
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I was assuming that the customer was attempting to walk away from the loan, which would hit the credit. Also, t-mobile isn't selling the phones without some kind of plan, and won't issue an unlock code until after the buyer remorse period.
Edit. The contract states that off you leave t-mobile the balance is due in full. I think Sprint has a different policy.
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So what happens if you get them and can't pay the early termination fee? Just hits your credit or what?
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Goes to collection agency and hits credit
So go to tmobile.com and get the $30 plan SIM. They will mail the SIM and you can use a friends phone to activate it. Go to a local tmobile or Wal-Mart when you can find one. Tell the cashier or whoever you have a prepaid number already and just want to buy the phone. And you got it.
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Anything else besides credit though my credit already blows anyway
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valleyboss209 said:
So what happens if you get them and can't pay the early termination fee? Just hits your credit or what?
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there is no early termination fee. tmobile is strictly a no contract company now unless you are still under a previous contract with them. just went there friday and bought my mom a gs3 with the cheapest plan and since i paid the phone in full i didnt have to pay another bill if she wanted to take the phone else where for service
There's a ton of misinformation here. If you finance the phone through T-Mobile and don't pay, they WILL blacklist (and sell the balance owed to a bill collector) which means you cannot use it on their network or any of their MVNO partners. You CAN unlock it to be used on AT&T or one of their MVNOs.
If you sign a contract such as through Wal-Mart or another third party, it won't be blacklisted but it will hit your credit because it still goes back to a bill collector.
Pick your poison.
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mosi76 said:
You will not be able to purchase online right now without a new plan or adding a line. That may change in the future but supply is constrained right now and they are using this as a technique I guess.
Here is what I did: I purchased a sim kit from the tmobile site. I activated it online and chose the $30 plan. Then initially I tried to order online. I even tried to order with a new line but ran into issues with fulfillment that tmobile still has not solved. I was going to cancel the line after getting the phone which would have been my right since I paid the full amount.
Nevertheless I found a store in Arlington, VA that actually had the phone in stock. I walked in and purchased the phone and gave them my number that I got when I activated the $30 plan. The phone was $30 higher in the store then on the site but I am working that with tmobile to get compensated.
By the way, the phone works great on the $30 plan. I get constant HSPA here in DC and some spotty LTE.
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The same happen to me they over charge $30.00 dollars. But they fixed the issue. They told me that there's a glitch on there system.
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---------- Post added at 01:21 AM ---------- Previous post was at 01:19 AM ----------
stevedebi said:
I was assuming that the customer was attempting to walk away from the loan, which would hit the credit. Also, t-mobile isn't selling the phones without some kind of plan, and won't issue an unlock code until after the buyer remorse period.
Edit. The contract states that off you leave t-mobile the balance is due in full. I think Sprint has a different policy.
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What is the buyer's remorse period to get the unlock code?
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ahernandez4110 said:
The same happen to me they over charge $30.00 dollars. But they fixed the issue. They told me that there's a glitch on there system.
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---------- Post added at 01:21 AM ---------- Previous post was at 01:19 AM ----------
What is the buyer's remorse period to get the unlock code?
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Their site says 40 days for the unlock code. I believe the buyer's remorse is 30 days (at least it used to be 30).
jonathan3579 said:
There's a ton of misinformation here. If you finance the phone through T-Mobile and don't pay, they WILL blacklist (and sell the balance owed to a bill collector) which means you cannot use it on their network or any of their MVNO partners. You CAN unlock it to be used on AT&T or one of their MVNOs.
If you sign a contract such as through Wal-Mart or another third party, it won't be blacklisted but it will hit your credit because it still goes back to a bill collector.
Pick your poison.
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Tmobile will charge remaining balance owed for the phone if the account is cancelled or not paid. If THEN the remaining balance isnt paid within an alotted timeframe they will sell it to collection and block the imei.
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Ok about a month ago, I wanted to switch from T-Mobile because the rural coverage was pretty garbage. Edge speed was so slow, it would not load a single page.
I walked into the AT&T store with my unlocked HTC One, and wanted to sign up for service. At first they were cool with it, and then the balked... "If you trade in this phone and pay an additional $26, you can have the black one which is guaranteed to work on this network". Now, I was ANIMATE at the time about not signing a 2 year contract. I brought my own phone, so there was NO REASON to sign up. At no point did he indicate that I was required to sign up for a 2 year contract to receive this black phone, when I just traded in the exact same phone in perfect condition which was only 2 weeks old.
After I got my first bill, I was on the website checking out my features. It says I am eligible for upgrade in 2015... meaning, I am on a 2 year agreement. I did NOT want to be on any agreement like this, so I need to know what my options are.
Thanks.
EDIT/UPDATE: This was an authorized dealer, not an AT&T corporate store. I honestly did not know they were different - they look exactly the same. Either way, I got a refund, and was allowed to keep the phone even though I canceled service immediately. I went back to T-Mobile as they were always pretty awesome (just the coverage in rural areas is still going to burn).
Have you called anyone at AT&T to verify your suspicion?
psufan5 said:
Ok about a month ago, I wanted to switch from T-Mobile because the rural coverage was pretty garbage. Edge speed was so slow, it would not load a single page.
I walked into the AT&T store with my unlocked HTC One, and wanted to sign up for service. At first they were cool with it, and then the balked... "If you trade in this phone and pay an additional $26, you can have the black one which is guaranteed to work on this network". Now, I was ANIMATE at the time about not signing a 2 year contract. I brought my own phone, so there was NO REASON to sign up. At no point did he indicate that I was required to sign up for a 2 year contract to receive this black phone, when I just traded in the exact same phone in perfect condition which was only 2 weeks old.
After I got my first bill, I was on the website checking out my features. It says I am eligible for upgrade in 2015... meaning, I am on a 2 year agreement. I did NOT want to be on any agreement like this, so I need to know what my options are.
Thanks.
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Yea, you got taken to the cleaners on that one.
Your only option of getting out of the contract is to return the device and cancel service before the trial period ends. That means porting out to save your number if you came from T-Mobile with the line.
As far as getting your old device back... well, good luck:cyclops:
Was it unethical by AT&T, yes.
However, you were a bit gullible there, the portion of trading in your phone was a HUGE red flag:silly:
You never get an AT&T device subsidized without ending up in contract, period.
The point made about even exchange is simply mute.. When taking advantage of the trade in, you only get trade in value, not the $600+ MSRP. And the trade in value 'may' have cancelled out the AT&T branded device, however, you still got taken to the cleaners on this deal.
The sales people in stores get paid by signing up people to contracts. I don't think it was At&t as a whole that screwed you but that particular salesperson F'd you good to get paid.
Just check your paperwork and make sure you didn't sign anything showing a contract. Your best bet is to raise holy hell in the store with the manager and single out this salesperson. If that doesn't work move on to corporate. Good luck.
You didn't get swindled. If they gave you a device at a subsidized priced (which they did) you physically signed a 2 yr agreement. Did you not read what you signed?
I can't say I feel bad for you at all. Common sense.
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CraigP17 said:
You didn't get swindled. If they gave you a device at a
The only thing I signed was a touchpad thing asking permission to port my number. The guy said they waved my activation fee because I brought my own phone.
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Now you say you were animate about bot signing up for a contract. Does that mean you informed the sales rep that you weren't interested in a contract? If so then yes, the sales rep screwed you hard for not explaining that you would be entering a 2 year agreement if you traded for the black one.
However, you should have asked more questions about the deal to get a better understanding. But it does sound like the guy was trying to get you on a contract without you knowing, seeing that he tricked you into it by offering a simple color change.
If this was less than 14 days ago go into the store and raise hell on earth, you will garuanteed be able to return the phone. As for getting your old phone back, I'm sure you signed something about it saying all trade ins are final. If it's been over 14 days....good luck. Trying to return a phone after that to AT&T is near impossible..good luck!
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Jeez , at worst you could have sold your tmobile one for like $450 and bought the black one on contract for $199 like normal.
ATT def screwed you on this one.
psufan5 said:
Ok about a month ago, I wanted to switch from T-Mobile because the rural coverage was pretty garbage. Edge speed was so slow, it would not load a single page.
I walked into the AT&T store with my unlocked HTC One, and wanted to sign up for service. At first they were cool with it, and then the balked... "If you trade in this phone and pay an additional $26, you can have the black one which is guaranteed to work on this network". Now, I was ADAMANT at the time about not signing a 2 year contract. I brought my own phone, so there was NO REASON to sign up. At no point did he indicate that I was required to sign up for a 2 year contract to receive this black phone, when I just traded in the exact same phone in perfect condition which was only 2 weeks old.
After I got my first bill, I was on the website checking out my features. It says I am eligible for upgrade in 2015... meaning, I am on a 2 year agreement. I did NOT want to be on any agreement like this, so I need to know what my options are.
Thanks.
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Click to collapse
Fixed
CraigP17 said:
You didn't get swindled. If they gave you a device at a subsidized priced (which they did) you physically signed a 2 yr agreement. Did you not read what you signed?
I can't say I feel bad for you at all. Common sense.
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This! You messed up... Just think. Why would they do that?
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The Project said:
This! You messed up... Just think. Why would they do that?
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The AT&T store admitted guilt to me, however, they said they could do nothing since I am past the 14 day return policy. Basically the guy had me sign a 2 year contract while masking it as a phone SWAP and not a subsidy purchase.
So ya, to the above posters - AT&T was at fault. The credited my account with the value of the phone, minus the 2 year agreement price.
The Project said:
This! You messed up... Just think. Why would they do that?
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Why would THEY do that?! You serious? The lady on the phone at AT&T said this was not a corporate store, and they were commission hungry. Case closed.
psufan5 said:
Why would THEY do that?! You serious? The lady on the phone at AT&T said this was not a corporate store, and they were commission hungry. Case closed.
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Everybody knows that when you receive a device at a lower price = conract. You do understand that the contract is what gets them their money back that they lost on the phone.
Do you honestly think they would stay in business if they did what they did for OP every time?
OP ya blew it, don't go blaming that sales rep. He knows he is right, and if you have ever worked in customer service you know that arguing with the customer is a waste of time.
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The Project said:
Everybody knows that when you receive a device at a lower price = conract. You do understand that the contract is what gets them their money back that they lost on the phone.
Do you honestly think they would stay in business if they did what they did for OP every time?
OP ya blew it, don't go blaming that sales rep. He knows he is right, and if you have ever worked in customer service you know that arguing with the customer is a waste of time.
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I won't go blaming the sales rep who was fired for doing this to multiple customers in the last 2 months. Gotcha. Ok buddy You know everything. He was masking a 2 years subsidy with a phone swap, claiming the phones wouldnt work on AT&T. When a sales rep says its a swap and would not require a 2 year contract, you tend to believe him. The phones worked fine on AT&T, and he was just cashing commission checks at the expense of the customers. A few people figured it out in the 14 day return period, but I did not think to look at my bill.
So basically you are wrong
psufan5 said:
I won't go blaming the sales rep who was fired for doing this to multiple customers in the last 2 months. Gotcha. Ok buddy You know everything. He was masking a 2 years subsidy with a phone swap, claiming the phones wouldnt work on AT&T. When a sales rep says its a swap and would not require a 2 year contract, you tend to believe him. The phones worked fine on AT&T, and he was just cashing commission checks at the expense of the customers. A few people figured it out in the 14 day return period, but I did not think to look at my bill.
So basically you are wrong
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You are assuming he was fired. You think he did something wrong, he really didn't. They just want you to feel like a big boy that didn't get tricked bye
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psufan5 said:
The AT&T store admitted guilt to me, however, they said they could do nothing since I am past the 14 day return policy. Basically the guy had me sign a 2 year contract while masking it as a phone SWAP and not a subsidy purchase.
So ya, to the above posters - AT&T was at fault. The credited my account with the value of the phone, minus the 2 year agreement price.
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Are you saying that even after them admitting guilt, you still ended up with a 2 year contract?
There's a sucker born every minute. OP deserves what he got.
bloodrain954 said:
There's a sucker born every minute. OP deserves what he got.
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Deserved what I got? Are you retarded?!
psufan5 said:
Deserved what I got? Are you retarded?!
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Hell no you don't. A phone swap pretty much implies he shouldn't be getting a contract. Why would someone think "oh if I give them my phone for a phone gaurenteed to work on this network, esentially buying it at full price, it's a contract?" Some people here need to not be such jerks about this.
OP, I'm glad they credited your account and you got it sorted out. Good for you
megamaster2 said:
Hell no you don't. A phone swap pretty much implies he shouldn't be getting a contract. Why would someone think "oh if I give them my phone for a phone gaurenteed to work on this network, esentially buying it at full price, it's a contract?" Some people here need to not be such jerks about this.
OP, I'm glad they credited your account and you got it sorted out. Good for you
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Pro-tip: OP might be lying
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