[Q] [PROBLEM with] USB Connection and recognition - Galaxy S III Q&A, Help & Troubleshooting

First off, hi all.
I have a bit particular problem.
Few weeks ago I got my self a SGSIII for my birthday (already had one, but it got stolen), and since the beginning I've had the same problem: My computer won't recognize my SIII, not even as Unknown device, won't even charge it, only if I take out battery and get it back then plug it in - it starts to charge but again there is no sign of any kind of hardware being connected on the PC. The cable I'm using already got me connected with my previous SIII device to this very same computer, so you're thinking "it must be your new device then", but no - the same cable and same device work on my other computer.
SO; on my computer (with Win8), it wont connect in any manner - only charges if battery was just removed; it connects to my other computer thru same cable (this one has Win7); but the same cable connected my previous SIII to both Win8 and Win7 with this cable with no problem.
This is what I tried so far:
Kies unistall, install, reinstall, update - all that stuff
Driver only, uninstall, install, rebooting, installing blah blah - did that also
So; anyone here has any IDEA what is going on? Thanks in advance.

Question impossible to understand .
Return the phone to the vendor under warranty .
jje

JJEgan said:
Question impossible to understand .
Return the phone to the vendor under warranty .
jje
Click to expand...
Click to collapse
I'll try to simplify:
My SIII when plugged in to a computer - not recognized, not even as Unknown device in Device manager.
It does not even start with the charging, unless I remove battery and put it back in.
I thought the problem is with my Win8 pc, because my SIII works on my other pc (that has Win7). BUT my previous cellphone (also an SIII) was recognized every time on that same computer with that same cable. So I'm wondering if anyone had this problem or has a clue on a solution - the problem itself is not that hard to understand.

try to set: use as camera - works for me on win8

CsprDroid said:
First off, hi all.
I have a bit particular problem.
Few weeks ago I got my self a SGSIII for my birthday (already had one, but it got stolen), and since the beginning I've had the same problem: My computer won't recognize my SIII, not even as Unknown device, won't even charge it, only if I take out battery and get it back then plug it in - it starts to charge but again there is no sign of any kind of hardware being connected on the PC. The cable I'm using already got me connected with my previous SIII device to this very same computer, so you're thinking "it must be your new device then", but no - the same cable and same device work on my other computer.
SO; on my computer (with Win8), it wont connect in any manner - only charges if battery was just removed; it connects to my other computer thru same cable (this one has Win7); but the same cable connected my previous SIII to both Win8 and Win7 with this cable with no problem.
This is what I tried so far:
Kies unistall, install, reinstall, update - all that stuff
Driver only, uninstall, install, rebooting, installing blah blah - did that also
So; anyone here has any IDEA what is going on? Thanks in advance.
Click to expand...
Click to collapse
did you have usb debugging checked on your phone!?

Related

Windows does not detect my Galaxy S3 while in download mode, it does with a Galaxy S2

As stated in the title, my Windows 7 64-bit does not detect my SGS3 while in download mode. It does when I boot the phone and connect the USB cable. It also detects my wife's Galaxy S2 which I rooted some months ago. My SGS3 is not fully charged, only 15%. I have downloaded and installed the last USB drivers (1.5.40), but not Kies. Maybe I should wait until it is completely charged or it isn't necessary at all?
Any help would be appreciated.
Thanks.
joanquro said:
As stated in the title, my Windows 7 64-bit does not detect my SGS3 while in download mode. It does when I boot the phone and connect the USB cable. It also detects my wife's Galaxy S2 which I rooted some months ago. My SGS3 is not fully charged, only 15%. I have downloaded and installed the last USB drivers (1.5.40), but not Kies. Maybe I should wait until it is completely charged or it isn't necessary at all?
Any help would be appreciated.
Thanks.
Click to expand...
Click to collapse
Well, I have done the following: I have connected the phone to another computer (a laptop), which has windows 7 32 bit but with an older version of the Samsung USB Drivers (1.4.103) and Odin detects the phone correctly. So It looks like using the 1.5.4.0 version of the drivers does not work. I'm going to uninstall the last version and reinstall the 1.4.103 version and see if it works. I'll post results here.
Solved!
It was a flawed usb cable!
It's not the stock usb cable that comes with the phone, it's a cable I had used for years with my older phone without problems.
When I tested the phone in the laptop, I used a different cable (the Samsung cable). That's the reason why it worked ok with the laptop.
Hi there,
I have the same problem. I am using the stock cable that came with the device. When I plug it into my laptop the phone detects that it is connected, however there is no response from my laptop. There is no device picked up in My Computer.
I'm sure this is just some n00b mistake I've made in some setting somewhere but I'll be damned if I can figure out what it is.
Any help would be greatly appreciated. (USB debugging is ticked).
Have you installed samsung kies to get the drivers for the sgs3?
I've just installed Samsung Kies this minute. The application is open however it seems to be stuck on the 'Connecting...' title screen...
Waiting.....
I've noticed that when I first plug it in, Windows searches for the drivers but is having trouble installing the SAMSUNG Mobile MTP Device.
[UPDATE]
... Just running device troubleshooter. Hopefully that will sort it out.
:s
[UPDATE, UPDATE]
Sorted it... Completely rebooted my laptop and then completely rebooted my phone. This time it installed the MTP Device successfully with no errors. Thanks for the help.

Getting reeeeaaallly frustated... ADB/MTP and all that sh*$

OK i had a Sony Xperia ARC and was really fed up with the 1 successful on15 tries connection to PC, so i said to myself " Self, it's time to switch phones " and went and got me a brand spanking new GS3 . Get home, all happy, plug in the phone and guess what ? F&*(*& no connections, fraking USB/ADB/MTP drivers not installing, failing and all that s*&@.
Tried re-installing drivers, Allshare, Kies, even tried Samsung G3 Toolkit , nothing works. Phone will not connect through USB cable.
I am about to return this Android bulls*&$ and goback to an iPhone , i really don't wnat to but , at LEAST they are able to connect to computer.....
Can anyone help ?
I am with Rogers, ver 4.0.4, SGH-I747M
Primary advice: Sell the S3 and purchase iPhone (recommended).
Optional advice:
-Uninstall any unnecessary Android phones drivers. Including Sony drivers.
-Reboot computer.
-Download and install Samsung USB driver: http://org.downloadcenter.samsung.c...le_T999_GSIII_Samsung_USB_Driver_v1_4_6_0.exe
-Connect phone using Samsung USB cable that came with it.
-Transfer file.
*Tips: If connected to a low powered USB jack, use a powered USB hub. Avoid using cheap USB cables.
Other: ADB and MTP are two different things.
Bonus points: Drag and drop a single photo or music file to iPhone using Windows Explorer without requiring iTunes, then view/playback file on iPhone.
Maybe the problem is your computer and not the phones...
Cholerabob said:
OK i had a Sony Xperia ARC and was really fed up with the 1 successful on15 tries connection to PC, so i said to myself " Self, it's time to switch phones " and went and got me a brand spanking new GS3 . Get home, all happy, plug in the phone and guess what ? F&*(*& no connections, fraking USB/ADB/MTP drivers not installing, failing and all that s*&@.
Tried re-installing drivers, Allshare, Kies, even tried Samsung G3 Toolkit , nothing works. Phone will not connect through USB cable.
I am about to return this Android bulls*&$ and goback to an iPhone , i really don't wnat to but , at LEAST they are able to connect to computer.....
Can anyone help ?
I am with Rogers, ver 4.0.4, SGH-I747M
Click to expand...
Click to collapse
First off,
What type of computer are you using? I'm guessing PC, so what version of windows? Win Vista and above should automatically pull the drivers from the internet for MTP.
Have you checked the usb port to make sure it is not faulty? do other devices work fine through that port?
If so, uninstall any android related software and reboot, then install samsung kies. If the drivers still fail to load there is something wrong on the pc.
you had the problem with your previous phone as well, sound like dodgy usb port on the computer to me
Sent from my GT-I9300 using xda premium
Cholerabob said:
OK i had a Sony Xperia ARC and was really fed up with the 1 successful on15 tries connection to PC, so i said to myself " Self, it's time to switch phones " and went and got me a brand spanking new GS3 . Get home, all happy, plug in the phone and guess what ? F&*(*& no connections, fraking USB/ADB/MTP drivers not installing, failing and all that s*&@.
Tried re-installing drivers, Allshare, Kies, even tried Samsung G3 Toolkit , nothing works. Phone will not connect through USB cable.
I am about to return this Android bulls*&$ and goback to an iPhone , i really don't wnat to but , at LEAST they are able to connect to computer.....
Can anyone help ?
I am with Rogers, ver 4.0.4, SGH-I747M
Click to expand...
Click to collapse
You are in the International forum, go to the US forum as our phones differ. Not for usb off course but for rooting,kernels, roms and stuff.
eksasol said:
Primary advice: Sell the S3 and purchase iPhone (recommended).
Optional advice:
-Uninstall any unnecessary Android phones drivers. Including Sony drivers.
-Reboot computer.
-Download and install Samsung USB driver: http://org.downloadcenter.samsung.c...le_T999_GSIII_Samsung_USB_Driver_v1_4_6_0.exe
-Connect phone using Samsung USB cable that came with it.
-Transfer file.
*Tips: If connected to a low powered USB jack, use a powered USB hub. Avoid using cheap USB cables.
Other: ADB and MTP are two different things.
Bonus points: Drag and drop a single photo or music file to iPhone using Windows Explorer without requiring iTunes, then view/playback file on iPhone.
Click to expand...
Click to collapse
Couldn't have said it any better myself!
Sent from my new Asylum cell
Cholerabob said:
OK i had a Sony Xperia ARC and was really fed up with the 1 successful on15 tries connection to PC, so i said to myself " Self, it's time to switch phones " and went and got me a brand spanking new GS3 . Get home, all happy, plug in the phone and guess what ? F&*(*& no connections, fraking USB/ADB/MTP drivers not installing, failing and all that s*&@.
Tried re-installing drivers, Allshare, Kies, even tried Samsung G3 Toolkit , nothing works. Phone will not connect through USB cable.
I am about to return this Android bulls*&$ and goback to an iPhone , i really don't wnat to but , at LEAST they are able to connect to computer.....
Can anyone help ?
I am with Rogers, ver 4.0.4, SGH-I747M
Click to expand...
Click to collapse
Ok, well first things first: it takes time to get used to a different manufacturer
Second: Stop freaking out, and chill a moment, you're just making everything worse
Now, read carefully (Was just about to write listen lol)
Take your phone in your hand. Plug it into the computer.
Read the guide in my description! ADB/WIN8) This will also work on windows Vista and 7, it has helped quite a few people

[Q] Mouting issues (MTP)

Hi guys!
I have a rooted international Galaxy S3 (i9300) phone with a custom rom: UltimaRom (version 8.x), and using XXELLA kernel (?) and XXELLA Modem version.
Since a while, I'm trying to manage the files in it (phone memory or sd card) from my computer, simply by using an USB cable (the one given with the phone or even other cables, it doesn't matter) and the standard MTP protocol, which is used by Google since Android 3.0. And, whatever I try to do, Windows doesn't seem to notice anything. In my device manager, nothing appears. Nothing either in the "My Computer" window, it just doesn't "exist". No reaction at all from Windows. The Phone's charging, but this is all it is.
And I have the same problem using another computer (like my own laptop, or my brother's one). All computers are running Windows 8 x64 Pro.
I tried to install, re install, delete, etc. all the phone drivers I have on this computer, tried to install Samsung Kies, tried some "mounting" apps on the Play Store, nothing's working.
What should I do to make it work?
Thanks a lot!
Might be stating the obvious but is your phone set at usb debugging? I have the same issue from time to time but when I unplug and plug back it fixes itself.
Hope you get your stuff fixed soon.
Sent from my GT-I9300 using xda app-developers app
Thanks for your response.
Yes, USB Debugging is enabled.
Jiraiya-08 said:
Hi guys!
I have a rooted international Galaxy S3 (i9300) phone with a custom rom: UltimaRom (version 8.x), and using XXELLA kernel (?) and XXELLA Modem version.
Since a while, I'm trying to manage the files in it (phone memory or sd card) from my computer, simply by using an USB cable (the one given with the phone or even other cables, it doesn't matter) and the standard MTP protocol, which is used by Google since Android 3.0. And, whatever I try to do, Windows doesn't seem to notice anything. In my device manager, nothing appears. Nothing either in the "My Computer" window, it just doesn't "exist". No reaction at all from Windows. The Phone's charging, but this is all it is.
And I have the same problem using another computer (like my own laptop, or my brother's one). All computers are running Windows 8 x64 Pro.
I tried to install, re install, delete, etc. all the phone drivers I have on this computer, tried to install Samsung Kies, tried some "mounting" apps on the Play Store, nothing's working.
What should I do to make it work?
Thanks a lot!
Click to expand...
Click to collapse
That's odd.. I use Ultima ROM and have updated to 8.1.1. I just checked just to make sure (my last update was done OTA) and yeah, computer recognized phone right away.. heard a little computer sound and everything. I am also running Windows 8
The base changed in v8. If you haven't done a fac reset since then you should try that.
Ok I just tried to make a factory reset, nothing changes...
Oh, and if that can help: when the phone's booting, Windows says "Unrecognized device". When it's booted up, it disapears.
Anyone ?
Drivers...
I used these drivers.
It worked for me...
http://forum.xda-developers.com/showthread.php?t=1564104
Work for me too! THX
Thanks for your help !
Unfortunately it didn't work for me.... :/
Any other ideas ?
Sorry to keep rising this thread but this issue is really annoying... :/
Up
I still have the same problem. No other ideas please ?
? :/
Does Easy UMS work?
Can you connect via adb?
Does Odin recognize the phone?
If no to all of the above, try a different cable / port
Glebun said:
Does Easy UMS work?
Can you connect via adb?
Does Odin recognize the phone?
If no to all of the above, try a different cable / port
Click to expand...
Click to collapse
Thank you for your response !
- Easy UMS doesn't seem to work, even if the app doesn't show any error on the phone
- How do I connect via ADB ? I tried to connect the phone while it is in Download Mode, nothing appears on Windows or Odin
- As I said, in Download Mode, Odin doesn't seems to recognize anything...
And of course, I already tried to change the cable, the USB port, or even the computer i'm connecting the phone to...
Thanks again for your help
Starting to sound like a damaged micro USB port on the phone possibly, or a driver's problem
Oh, and there's a thing: when I reboot the phone, while the Samsung logo appears on the screen with the short jingle, the PC makes 3 or 4 times a sound like something has been plugged, and showes a "Unrecognized device" warning window. When the boot is finished, and the rom is loaded, everything just disappears and no sound is any longer made by the PC.
Also, please note that when I connect the phone to the PC (using the same PC, cable and USB port of course), the phone charges up just like before, without any problem.
have you tried the old drivers?
search Google for " Samsung USB drivers 1.4.6.0 "
disconnect your computer from the internet
Install the drivers.
don't reconnect to the internet.
connect your phone and let windows find the drivers

[Q] Has my SII's USB died?

Well, the day before it occurred to me that I'd like to install a custom ROM, therefore I went on to plug my phone into my PC and for my surprise, the phone didn't pop that MTP warning and the PC did not recognize it.
So I went around and changed USB ports, cables and PCs, same thing.
Decided to try Mass Storage mode, when I press the START button and put in the cable it goes back into the main start screen.
So I went on and tried that *#7284# trick people used since apparently 4.0.3 bugged some crap stuff in the phone, no success either.
Strangely enough I can connect the "pendrive dongle" and it will map pendrives.
Well, I don't have my phone rooted or with SU so that means CWM from app store won't be able to install the recovery module, and I can't install... you get the picture.
Nor ODIN nor HEIMDALL will recognize my phone in recovery mode, wich suggests that the data lanes on my phone went somewhat dead.
Finally, any cable I plug in the phone says it's charging my device, wich leads me to belive that the usb port is dead.
Anyone had this issue?
Anyone can confirm me I'll have to take it to Sammy's assistance?
Sure looks like the USB is dead/dying.
Sent from my digital submersible hovercraft.
So I got one more question, can I root and/or install CWM so I do not stay dependent of the USB to update it or I do need to plug in the USB to install CWM through ODIN?
Several problems
It can be several reasons
1.the usb is dead buy new
2. try factory resetting the device
3. install kies on pc it will install all the drivers that you need
4.your usb port(of the phone) is dead
I had the same problem pc was saying "USB cannot be recognized" I TRIED EVERYTHING from factory resetting, changing pc usb ports, changing usb, changing kernel, roms, trying on other pc, reinstalling kies and drivers but nothing. The problem was in the usb port on the phone where you connect the charger on the phone. That part is weak and so you have to change it. Take to customer service with your warranty and they will fix it without charging anything just tell them your problem and say that you read that most of the galaxy s2 users have this problem and that you didn't touch the hardware of the phone
Angelkom said:
It can be several reasons
1.the usb is dead buy new
2. try factory resetting the device
3. install kies on pc it will install all the drivers that you need
4.your usb port(of the phone) is dead
I had the same problem pc was saying "USB cannot be recognized" I TRIED EVERYTHING from factory resetting, changing pc usb ports, changing usb, changing kernel, roms, trying on other pc, reinstalling kies and drivers but nothing. The problem was in the usb port on the phone where you connect the charger on the phone. That part is weak and so you have to change it. Take to customer service with your warranty and they will fix it without charging anything just tell them your problem and say that you read that most of the galaxy s2 users have this problem and that you didn't touch the hardware of the phone
Click to expand...
Click to collapse
Warranty has already expired.
Kies was installed on the PC, ODIN gives no info @ COM port.
I wanted to connect it just to root and install CWM so I can swap ROMs as much as I want.
Thing is, the customer service wants 1 week to assess the issue and probably 100USD to fix it.
So for some god-knows-why reason my phone decided to conect to MTP while charging, I quickly restarted it into revocery mode and flashed CF_Root w/ CWM5.5.
Successful!
Bloody USB thingy!
Now I can start messing around with the phone.
Anyone has a n00blet guide on ROMs?
I was thinking about moving to CM 10.1, one of those nightlies running 4.2.2.
This is the one I used >> CF-Root-SGS2_XW_OXX_LPE-v5.5-CWM5
Can anyone suggest actions?
For future you should change your USB-Port. Here we get one for about 15 € (about 20 $) in ebay. It's very simple to change and then you have a full working phone again. Just watch the Videos on Youtube and everyone can do this. Hope I could help!

How to Flash custumized rom without odin on GT-I9070?

Hello Everyone,
I was worndring if it is in some how possible to upgrade my GT-I9070 from gingerbread 2.3.6 to Kitkat or other custumized rom without having to use odin.
I have a problem with connecting my phone to the my pc, my laptop won't regonize it, I think is a hardware problem.
Thanks a lot
Yassine
darkclub said:
Hello Everyone,
I was worndring if it is in some how possible to upgrade my GT-I9070 from gingerbread 2.3.6 to Kitkat or other custumized rom without having to use odin.
I have a problem with connecting my phone to the my pc, my laptop won't regonize it, I think is a hardware problem.
Thanks a lot
Yassine
Click to expand...
Click to collapse
Not unless you are already rooted. Does the PC not recognize that you have plugged it in at all or does it just not load the drivers correctly? Best way to tell is to open your Device Manager and plug in the phone. the DM should reload and show something, whether an error or not. If it does not blink out and reload when you plug / unplug the phone, then it's either a hardware issue with the phone's USB port, a bad cable, or bad USB port on PC. And it is possible for a phone to charge correctly, but have issues connecting to a computer if the data pins are messed up. If it IS the phone's port, the repair isn't that bad and could be handle with some patience and simple tools as this one does not involve soldering. You'd need this:
http://www.amazon.com/Samsung-Galaxy-Advance-GT-i9070-Replacement/dp/B00B5OS2LY
https://www.youtube.com/watch?v=_0nuBDAuLm8
You won't find a better guide than that, that guy is amazing at teardowns.
es0tericcha0s said:
Not unless you are already rooted. Does the PC not recognize that you have plugged it in at all or does it just not load the drivers correctly? Best way to tell is to open your Device Manager and plug in the phone. the DM should reload and show something, whether an error or not. If it does not blink out and reload when you plug / unplug the phone, then it's either a hardware issue with the phone's USB port, a bad cable, or bad USB port on PC. And it is possible for a phone to charge correctly, but have issues connecting to a computer if the data pins are messed up. If it IS the phone's port, the repair isn't that bad and could be handle with some patience and simple tools as this one does not involve soldering. You'd need this:
http://www.amazon.com/Samsung-Galaxy-Advance-GT-i9070-Replacement/dp/B00B5OS2LY
https://www.youtube.com/watch?v=_0nuBDAuLm8
You won't find a better guide than that, that guy is amazing at teardowns.
Click to expand...
Click to collapse
Dude really thankful,
As you say, the PC dosn't recognize that the phone is plugged at all, I try all the usb port on my laptop, different cable, and even different laptop and the same problem keep comming up.
I tried also to reboot in odin mode to see if my laptop detecet anything, but nada, nothing in the DM.
Also, like you expect, it can charge but no data connection, and whene it turned off and I plug it it automaticly turned on by itself.
I pretty convinced that it usb port is screwed.
So, to install a rom my phone have to be rooted!! no way to root it from the recovery mode?!
Thanks again
darkclub said:
Dude really thankful,
As you say, the PC dosn't recognize that the phone is plugged at all, I try all the usb port on my laptop, different cable, and even different laptop and the same problem keep comming up.
I tried also to reboot in odin mode to see if my laptop detecet anything, but nada, nothing in the DM.
Also, like you expect, it can charge but no data connection, and whene it turned off and I plug it it automaticly turned on by itself.
I pretty convinced that it usb port is screwed.
So, to install a rom my phone have to be rooted!! no way to root it from the recovery mode?!
Thanks again
Click to expand...
Click to collapse
You can try to clean your USB port of the phone with some compressed air, in case some pocket lint got in there too. Doesn't take much to mess these things up, unfortunately. But yea, I doubt there is a way to root it in the stock recovery as most Samsung phones don't have this option. It'd take less time to just fix it probably then figuring out how to jump through all the other hoops to find a way around it.

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