[Q] USB will not connect to PC - Motorola Photon 4G

Heres my issue, when I plug the usb cable in it doesnt connect to the PC. it tries to connect but then Windows say its disconnected. For kicks I went in to RSD and it connected and was able to flash back to stock, (I was on stock but just rooted). I am fully stock now and still have the same issue. Does anyone have any suggestions? I have tried multiple cables and 2 different PC's.
Thanks for any help!

Does the usb menu come up on the phone? Select storage device.
Reinstall the drivers from Moto.
Google usbdeview.exe un install all moto drivers reboot computer. Plug phone in let computer reload all the drivers.
http://www.nirsoft.net/utils/usb_devices_view.html
Sent from my MB855 using xda premium

rbeavers said:
Does the usb menu come up on the phone? Select storage device.
Reinstall the drivers from Moto.
Google usbview.exe un install all moto drivers reboot computer. Plug phone in let computer reload all the drivers.
Sent from my MB855 using xda premium
Click to expand...
Click to collapse
Hi, thanks for the info I tried uninstalling and when I plug the phone in it pops up USB Connection then goes away and PC say Device unplugged, but phone will charge. Wondering if the port is bad.

In the notifications at the top does it show the USB icon. Can you open it to see the options?

rbeavers said:
In the notifications at the top does it show the USB icon. Can you open it to see the options?
Click to expand...
Click to collapse
i too have similar problem the rsd flash process fails in remuneration with windows prompting usb malfunctioned
i request to give a solution

Related

USB Device Not Recognized...

For some reason, whenever I plug my X10a into my computer, I get "USB Device Not Recognized", and the phone doesn't charge and I can't mount SD Card or use ADB...
It still charges through the wall socket though.
Anyone know what the problem is?
chris_knows said:
Anyone know what the problem is?
Click to expand...
Click to collapse
Your computer or SD. Uninstall any SE drivers with USBDeview and reconnect which should install new drivers and hopefully sort it out.
Thanks for the suggestion, but it didn't work...I tried connecting to another computer too, and nothing happened. So my only option now is to get a new SD card?
Hi, I am experiencing the same thing and this happened after that I first rooted my phone using superoneclick and then replaced my fonts with arabic fonts.
I hope someone can find the root cause for this error.
chris_knows said:
For some reason, whenever I plug my X10a into my computer, I get "USB Device Not Recognized", and the phone doesn't charge and I can't mount SD Card or use ADB...
It still charges through the wall socket though.
Anyone know what the problem is?
Click to expand...
Click to collapse
I've had off and on problems in this area. Searched around and found this thread.
[GUIDE] ADB, Fastboot, and Nandroid for Noobs
This is what he suggests to solve problems with ADB and USB, (below is ALL the work of the Guide author):
"Im not getting a notification of Android ADB when i plug in my USB"
Why: Your computer has detected your phone but as a protable device and as a storage device.
Fix: This took me a lot of research and time to figure out so this is what your are going to do.
First download USBDeview - Here
Unzip it
Run USBDeview.exe as Administrator
You will see all drivers being used on your computer
Highlight and Uninstall all drivers with the description have HTC Android (Should be 3 of them)
Right Click on the driver and press uninstall
Once done, Unplug your phone and plug it back in
You should now get the notification of the ADB device
Plug in your phone through USB and DO NOT MOUNT IT!!!!!
Your computer should see a new device and try to install Android 1.0 driver (If it doesnt, scroll down to the "Im not getting a notification of Android ADB when i plug in my USB" section)
Let it load
Once it cant find them select "Install drivers from my pc"
The drivers you need are in the Android SDK 1.5r2 folder (C:\android-sdk-windows\usb_driver)
Depending on your OS pick x86 or amd64
You ADB Android Device should now be installed! Good Job
chris_knows said:
Thanks for the suggestion, but it didn't work...I tried connecting to another computer too, and nothing happened. So my only option now is to get a new SD card?
Click to expand...
Click to collapse
Had the same issue my friend. it's the USB socket within the phone that is gubbed. I spent days searching for a solution to no avail.
Why don't you install PC Companion? You can download it from SE. Once you've finished installation, connect your phone and let it detect your phone.
After that, you can uninstall PC Companion. The purpose is to let PC Companion installs all X10 drivers.
Hi guys,
Well it's not the socket because I can charge it normally with wall charger. Regarding the drivers, of course I have tried with PCcompanion and it didn't work.
Thanks...
well i think it can be the socket, becouse, wall charger only uses two wires of the five the socket has, so may be data+ or data- wire is broken. Have you tried with different usb cable?
As the mobile usb socket only has TWO solder points and it is very small socket and the position is not the best, may be some of the five lanes of the socket have unsoldered...and this is why it charges but it cant connect to computer.
It is only an idea..i hope the cause is some driver, mobile configuration (have you tried to reset your phone? ) or the USB cable.
after changing 3 cables I got it to work...
Thank you for your support.
USBDeview is giving me a virus, the .exe is the problem
x10user2011 said:
USBDeview is giving me a virus, the .exe is the problem
Click to expand...
Click to collapse
nvm i downloaded the file from nirosoft.com instead and it works fine.
USB Controllers
Usually if it works on another computer, but not your own, it is because your USB Controllers are messed up. In Device Manager go to Universal Serial Bus Controllers -> right click each one and say Uninstall(your USB mouse/other peripherals will stop working so be warned) -> restart your computer and let it install all the drivers again. Should be working now.
I'm on v2.3 and taking out the battery and SD card and re-inserting it solved the problem for me.
Saz
***
I'm still having this issue. 3 cables 3 computers I think its my port. Charges fine when I plug it into wall or computer.
Just nothing for data its like nothing is happening.
Sent from my X10i using XDA App

[Q] Can't connect the phone with PC using USB cable.

Hello guys, I recently bought an Atrix 4G from UK. The problem is that when I connect it with USB cable with PC (Windows 7 32bit) the PC recognize that the phone is connected but nothing appears on the notification bar on the phone. First tried with original FW 2.2.2 orange, after that rooted, unlocked the bootloader and installed CM7 but it is the same thing with it. I installed the latest USB drivers using motorola driver installing program from the official site, tried with other cable but nothing. RSD lite recognize it if this will help.. Does anyone know how to fix this issue.
strballer said:
Hello guys, I recently bought an Atrix 4G from UK. The problem is that when I connect it with USB cable with PC (Windows 7 32bit) the PC recognize that the phone is connected but nothing appears on the notification bar on the phone. First tried with original FW 2.2.2 orange, after that rooted, unlocked the bootloader and installed CM7 but it is the same thing with it. I installed the latest USB drivers using motorola driver installing program from the official site, tried with other cable but nothing. RSD lite recognize it if this will help.. Does anyone know how to fix this issue.
Click to expand...
Click to collapse
Question for you.... do you have an micro sd card in the atrix? That could be an issue. Also, you can look at your computer's usb settings to see if your phone can be forced into usb mode that way. Just giving some ideas.
Yes, I have SD card, tried without it but the same thing - no notification on the phone and nothing happen on the PC except the sound of connecting a USB device. How can I force it in USB mode?
strballer said:
Yes, I have SD card, tried without it but the same thing - no notification on the phone and nothing happen on the PC except the sound of connecting a USB device. How can I force it in USB mode?
Click to expand...
Click to collapse
Try looking in settings of the computer for USB drives.
That's when I start exploring a bit in that area when stuff doesn't connect to my laptop.
Sent from my Atrix XDA Premium App
Didn't find this function. Anyway the point is that the computer recognizes the phone but the phone does not show anything in the notification bar.
I just solved the problem :
1 - Turn off the phone.
2 - Turn on while holding volume up (RSD protocol mode)
3 - Connect the phone with USB cable to the PC, wait for windows to install the drivers, and disconnect.
4 - Restart the phone, and before connecting to the PC type in the dial box #5.
5 - Connect it with the USB cable.
I saw this advice from other forum.
I know it sounds stupid but this worked for me. Thanks anyway for the separated time.
Thank you
your advice saved my life
Lost usb connection with my laptop and home pc 3 days ago
Tried everithing you know what I mean
Most advices are for babies in kindergarten:
- bad usb cable
- wrong usb port
- usb debugging
- drivers
BS!
#5 really works / you need actually dial #5 with your phone app and then quick connect cable
I had the same problem ... I had to send it to motorola for warranty and they changed my mainboard!
Sent from my MB860 using Tapatalk
try the usb ports in the back of the pc with the "original usb cable for the atrix
also if your rooted download a teathering app called pda.net install it on your phone and pc it will provide proper drivers for the atrix
at&t atrix's had to do this when we were on 2.2 and it sure does work!
Thanks!
Thank you for this! Dialing #5 made the trick!

[Q] I rooted my GN and now my computer doen't recognize it, any fix?

Hi Folks, I rooted my GN a few days ago with no problem. Now that I want to flash a Recovery to Install a ROM the computer don't recognize the phone. I have tried a few methods that I saw online with no results.
Looking for some help! Thanks in advance!
On a Windows machine go to Start/Control Panel/Windows Update. With the phone plugged directly to the PC, not a hub and click "check for updates". You might have to do this a few times and reboot, I did.
Odds are you tried this, but just in case....
USB Driver Not Being Recognized For SYNC
Following are my observations and possible steps to
5. solution lies in the phone
a. key in the dialer *#7284#
b. it has 4 option there..
UART (MODEM/PDA)
USB (MODEM/PDA)
c. For USB. select the PDA. If it already selected to PDA, reselect it by select MODEM and then PDA again.. Only change the USB setting.. and then press back. try reconnect.
6. The Laptop will start recognizing the required drivers and install them
also Phone is not recognized by laptop when it is in USB debug mode, MyPhoneExplorer does not recognize when it is not in Debug mode
aj_vogtman said:
On a Windows machine go to Start/Control Panel/Windows Update. With the phone plugged directly to the PC, not a hub and click "check for updates". You might have to do this a few times and reboot, I did.
Click to expand...
Click to collapse
aj, Im installing some updates now and I will tell u then the results!
Sent from my SAMSUNG-SGH-I717 using xda premium
enjoythemusic said:
Odds are you tried this, but just in case....
USB Driver Not Being Recognized For SYNC
Following are my observations and possible steps to
5. solution lies in the phone
a. key in the dialer *#7284#
b. it has 4 option there..
UART (MODEM/PDA)
USB (MODEM/PDA)
c. For USB. select the PDA. If it already selected to PDA, reselect it by select MODEM and then PDA again.. Only change the USB setting.. and then press back. try reconnect.
6. The Laptop will start recognizing the required drivers and install them
also Phone is not recognized by laptop when it is in USB debug mode, MyPhoneExplorer does not recognize when it is not in Debug mode
Click to expand...
Click to collapse
enjoythemusic, also I had tried this before and doesnt work for me. Thanks for your help. Im installing some updates now and will see if work if not will do this again over the updates!
Sent from my SAMSUNG-SGH-I717 using xda premium
I rooted the stock GB yesterday then flashed DAGr8's ICS rom with a ton of mods afterwards and mine is functioning fine.
I did notice a Samsung driver available as an optional install in Windows Updates. Is that the one you tried to install?

Ooops. Can't enter recovery and ODIN will not recognize

For a while now I haven't been able to use a USB cable to my phone because "usb drivers not recognized"
Anyway, today I flashed the sept 3 build of AOKP and it flashed fine. I then went back to recovery and flashed devil kernel and gapps.
Now i'm stuck in a bootloop and cannot get into recovery. I normally would just odin but i can't use that as my computer does not recognize..
Help please?
Anyone?
I have tried multiple USB cables (not a genuine samsung one though) and have had no success. What could the problem be? My laptop says I didn't even plug something in, and my desktop says whatever I plugged in malfunctioned.
Download and reinstall the drivers. That has always done the trick for me.
Sent from my ....
After you redownload and reinstall drivers, put your phone in download mode and plug it into the wall charger first, then the computer again. I had to use a data cable that I got from Fred Meyers to get me out of trouble once also.
Sent from my SCH-I500 using xda app-developers app
Tried reinstalling drivers a billion times and also tried entering download mode before computer. One thing I have noticed is that it say "USB device has malfunctioned" and it shows as "Unknown USB Device" when I plug it into a USB3.0 port, and when I try USB2.0 it doesn't show up at all.
It is possible there is something wrong with the cord, computer port, or port on the phone. Things happen of course. I would try getting g your files together and using friends computer for a few minutes, just to see if the phone is okay. Just using the process of elimination of course. Good luck!
Sent from my SCH-R530U
The same thing happened to me one time u had to change usb cords then it was my ports and once I did one of those I was back in business

No USB connection to computer.

My LG E970 does not have an usb connection to the computer.
I tried connecting in fastboot and ADB via command prompt, the computer does not see it.
It says slow charging when connected to a computer, 2 different computers.
I have the LG united drivers installed, reinstalled and rebooted.
I was on 4.4 and I did a restore to stock ATT 4.1.2, still no luck.
I'm out of ideas.
EDIT:
I tried LGNPST from: http://pastebin.com/bRpR3aB6
I put it into download mode and the phone shows "DOWNLOAD MODE" "DO NOT UNPLUG the device until the process is complete"
It only shows that, LGNPST does not detect anything.
edroit said:
My LG E970 does not have an usb connection to the computer.
I tried connecting in fastboot and ADB via command prompt, the computer does not see it.
It says slow charging when connected to a computer, 2 different computers.
I have the LG united drivers installed, reinstalled and rebooted.
I was on 4.4 and I did a restore to stock ATT 4.1.2, still no luck.
I'm out of ideas.
EDIT:
I tried LGNPST from: http://pastebin.com/bRpR3aB6
I put it into download mode and the phone shows "DOWNLOAD MODE" "DO NOT UNPLUG the device until the process is complete"
It only shows that, LGNPST does not detect anything.
Click to expand...
Click to collapse
From there you need to select the ls970.dll and the bin file in lgnpst.
Sent from my Optimus G using xda app-developers app
mikeylikey said:
From there you need to select the ls970.dll and the bin file in lgnpst.
Sent from my Optimus G using xda app-developers app
Click to expand...
Click to collapse
It won't let you select anything unless something is detected. Example: "UNKNOWN PORT 01"
And nothing is detected.
edroit said:
It won't let you select anything unless something is detected. Example: "UNKNOWN PORT 01"
And nothing is detected.
Click to expand...
Click to collapse
Try Kush's universal adb drivers for windows. If you are running Win8.1, make sure it's usb2.0 and not 3.0. If it still doesn't see it, try a different windows os.
Sent from my Optimus G using xda app-developers app
mikeylikey said:
Try Kush's universal adb drivers for windows. If you are running Win8.1, make sure it's usb2.0 and not 3.0. If it still doesn't see it, try a different windows os.
Sent from my Optimus G using xda app-developers app
Click to expand...
Click to collapse
I tried the different drivers, still "slow charge mode on the phone." It is suppose to pop up that USB debugging notification on the phone if it senses a computer connection. I'm using windows 7 and usb 2.0 only. Tried on different computer, still slow charging mode.
did you turn on "usb debug" in setting->Develop options?
savingwizard said:
did you turn on "usb debug" in setting->Develop options?
Click to expand...
Click to collapse
Yes, it is on. Still only "slow charging mode"
Still not working after I flashed SnowLepoardJB's 800MB+ stock ROM. Any other suggestions?
Hi, I'm joining this thread since I have the same problem... My phone charges, but no device connection. Could there be a kernel module missing? Is there a way to check? A #lsmod type command?
Sent from my JY-G3 using xda app-developers app
Ok... I got a new USB cord and it works now.
Sent from my JY-G3 using xda app-developers app
brainstormtrooper said:
Ok... I got a new USB cord and it works now.
Sent from my JY-G3 using xda app-developers app
Click to expand...
Click to collapse
Good for you. I tried different USB cords, and it still doesn't work.
Well, if you can select USB debugging and charge the phone over USB, but the phone doesn't notice the computer then it may be a damaged USB port... I saw a thread about that on a Kindle I think... But it sounds like software isn't the problem... Good luck.
Sent from my JY-G3 using xda app-developers app
I recently had the same problem and my solution was to use the Koush Universal ADB Driver recommended by someone else. Prior to that all I could see the contents of my SD card and external SD card on the computer but always had some sort of driver issues and Windows telling me my driver wasn't installed correctly.
Using the official LG driver from the website didn't seem to help either.
OK... I know this thread has gotten old, but here's the final deal... It wasn't "exactly" the USB cables. It WAS the plug. The plug wasn't broken, just very dirty. I cleaned it out with a toothpick and now even the old cord works fine... So if you can't get the computer and phone to recognize each other, try cleaning the micro port in the phone
Sent from my JY-G3 using XDA Free mobile app
can't connect in download mode with Windows 8.1
brainstormtrooper said:
OK... I know this thread has gotten old, but here's the final deal... It wasn't "exactly" the USB cables. It WAS the plug. The plug wasn't broken, just very dirty. I cleaned it out with a toothpick and now even the old cord works fine... So if you can't get the computer and phone to recognize each other, try cleaning the micro port in the phone
Sent from my JY-G3 using XDA Free mobile app
Click to expand...
Click to collapse
My issue is that I can't connect to my computer with Windows 8.1 in Download Mode. If I want to flash, I need to find a friend who is using Windows 7. Can anybody help with this?
Other details: I've tried cleaning the ports, using another cable, using other USB connections, etc. When in Download Mode, SDK can't even detect the device. I'm pretty sure it's the fact that I'm using Windows 8.1, but I don't know what to do to fix this problem.
Thanks!
billp000 said:
My issue is that I can't connect to my computer with Windows 8.1 in Download Mode. If I want to flash, I need to find a friend who is using Windows 7. Can anybody help with this?
Other details: I've tried cleaning the ports, using another cable, using other USB connections, etc. When in Download Mode, SDK can't even detect the device. I'm pretty sure it's the fact that I'm using Windows 8.1, but I don't know what to do to fix this problem.
Thanks!
Click to expand...
Click to collapse
Not sure why you want to put your phone in download mode
If your just trying to connect your phone via USB to mount storage (meaning getting file off the internal storage and sd card), it should work fine.
If your trying to root your phone, you need to grab the android sdk and use the adb commands.
Gysper said:
Not sure why you want to put your phone in download mode
If your just trying to connect your phone via USB to mount storage (meaning getting file off the internal storage and sd card), it should work fine.
If your trying to root your phone, you need to grab the android sdk and use the adb commands.
Click to expand...
Click to collapse
The reason is that my phone is "bricked." I'm caught in a boot loop. The bootloader is locked on my LG phone so I can only get into Download Mode to fix stuff. But I can't fix stuff if my computer doesn't recognize my device. (I can connect fine when my phone boots up properly; just not in Download Mode). I've installed and uninstalled the LG drivers many times, so this is not the issue. What can I do with my Windows 8.1 computer to connect with my phone in Download Mode? Again, I CAN connect to Windows 7 computers, but I don't have one convenient to use, and I don't want to install lots of software on friends' computers...
billp000 said:
The reason is that my phone is "bricked." I'm caught in a boot loop. The bootloader is locked on my LG phone so I can only get into Download Mode to fix stuff. But I can't fix stuff if my computer doesn't recognize my device. (I can connect fine when my phone boots up properly; just not in Download Mode). I've installed and uninstalled the LG drivers many times, so this is not the issue. What can I do with my Windows 8.1 computer to connect with my phone in Download Mode? Again, I CAN connect to Windows 7 computers, but I don't have one convenient to use, and I don't want to install lots of software on friends' computers...
Click to expand...
Click to collapse
Try these steps and see if it works: http://forum.xda-developers.com/showthread.php?t=2013067
Gysper said:
Try these steps and see if it works: http://forum.xda-developers.com/showthread.php?t=2013067
Click to expand...
Click to collapse
That is what I would like to be able to do, but it assumes your device is recognized. One of the other posts on the same thread mentioned a similar issue but didn't mention a solution.
I've done some more exploring. I have, again, uninstalled and reinstalled the appropriate LG E970 drivers from the LG support site.
- When I am in fastboot mode, I see the attached image "01 Android.png" in device manager.
- When I am in recovery mode, I see the attached image "02 LG E-970.png" in device manager.
- When my phone fully boots up, I see the attached image "03 LGE Android MTP Device.png" in device manager. At this point, and only at this point, abd will list my phone as a device.
The problem is, I need a connection to my computer from recovery / download mode in case of a boot loop.
Can anyone help?

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