Reasons for battery icon flashing/blinking while charging - Galaxy S II Q&A, Help & Troubleshooting

Donno if its the regular case of 'bad usb port'. It's happening only when I'm charging with specific car charger (1A, output 5V) sometimes its charging fine, sometimes I notice its stop charge and the icon of battery is blinking/flashing...
I've tried to clean the usb cable and port from dust, maybe the cable got some dust into it?
Also I've notice that the temperature of device goes down to 22°C when its happening...
At any other chargers (include othe car chargers and other wall chargers) there is no problem at all...
What could be the reason of this specific car charger (it used to work without any problem the last few months ago)?
High/Low voltage? Dust?
maybe other problem with my device? (Battery/something else)
BTW - when I plug the charger out when its happening its stop blinking.

could you please give us a screenshot?

Do the blow thing
Sent from the little guy

From reading your post, it only happens with that one charger....any other charger works as expected?
That being the case.....it ain't your phone or the USB port/board in the phone.....
Chargers DO fail, and from my experience, dc to dc step down transformers and circuitry (the type in your car charger) have a higher failure rate than their ac to dc (mains) equivalents. ....
Time to buy a new car charger methinks
Sent from my Rooted, De bloated Stock JB powered S2 via PhilZ kernel and Tapatalk 2....

@wishmas7er - which screenshot mate? when its happens all I see is blinking/flashing battery icon, without any other message or something else about it.
@keithross39 - correctly mate, all other charger (any kind of them) works just fine.
Yeah seems like its the car charger problem, just first time i've notice it...
Thanks!
BTW - the reason of 'bad touch' while charging with some generic chargers is because higher amperage then should be to this device's battery? or other reason?

As long as the amperage is not ludicrously high or low, the only noticeable difference would be the charge time.....other than that there should be no noticable effect....
Sent from my Rooted, De bloated Stock JB powered S2 via PhilZ kernel and Tapatalk 2....

Battery Icon Flashing with Samsung Galaxy S4 Car Charger
I had the same problem charging my Galaxy S4 in the car. AC charging works fine but when plugged into the DC car charger the battery indicator icon flashed rather than showing the lightning bolt.
I purchased a higher voltage DC charger adapter, same symptom.
Finally I swapped out the USB-to-micro cable and now it works fine. I suspect that in the car the phone gets jarred over time and it wears down the micro-USB connector.

It's not just you fella........
The micro USB socket idea is (imo) a pathetically fragile arrangement for what the manufacturers intend it to do. I've repaired two phones with worn out sockets, and judging by what I am reading on XDA, it is an issue that is getting more and more common.........
Sent from my rooted debloated thingy

So I'm experiencing the same blinking problem with my note 4. Each time the lightning icon blinks the phone vibrates in sync with it. And ithe galena with all charges. I have to keep unplugging and replugging ...and OCCASIONALLY it charges. I don't know what's the problem

Kideinstein33 said:
So I'm experiencing the same blinking problem with my note 4. Each time the lightning icon blinks the phone vibrates in sync with it. And ithe galena with all charges. I have to keep unplugging and replugging ...and OCCASIONALLY it charges. I don't know what's the problem
Click to expand...
Click to collapse
I have same problem with my nexus 4.
After some googling I came across an app called Ampere.
This app tells you how much rate of current your battery is charging at.
So what i found is that when phone gets old the battery doesnt hold up charge as before. So the charge rate becomes slow. The nexus charger is rated at 1Amp and at the time of charging is able to provide low current than the rate at which the battery is draining. So the Android gets confused between charging and discharging.
For eg: if phone is charging at 300mA and draining at 350mA.
Also the battery draining rate is constantly changing. So when its greater than charging rate phone shows discharging and if less : charging...
Fix: There are three fixes which i can think ...
1) Get a higher Amp rated charger...
2) while charging close most of apps , dont play games , switch to a lower gen network like 2g , close wifi , close data which will reduce the discharge rate of the battery.
3) Get a new battery.

So I'm experiencing the almost the same blinking problem with my note 4. Each time the lightning icon blinks the phone vibrates in sync with it. It won't come on it won't reboot I've tried everything BUT replace the battery because if I plug it up it'll vibrate and blink but nothing else works. It's completely black when it's unplugged.

Related

[Q] loses 450mAh while using GPS

Has anyone noticed that phone does not charge while using GPS. The charging indicator is on but when I look at the stats it says discharging at -450 mAh. Is this the way it is and if so, is there a fix? 1 hr 42 m with 73% display on battery use and 43% charge remaining, but was plugged in the entire time while driving under an hour home. I am using the same Motorola high performance charger that every other phone is charged fully even when using GPS.
are you absolutely sure the charger is giving the full 1A?
What sensor app are you using to see the battery discharging?
Mine charges normally with gps on.
Sent from my HTC
LTE 4G Rezound
I was curious so I tested this with "Battery Monitor" I have it plugged into my laptop currently which only gives +500mA. and not the +1A that you get from a wall/car/high power usb port.
the app is showing +257mA with GPS on and functioning normally.
So charging good here... Might be something with your motorola charger? It could have a sensor in it to detect 'trickle charging mode' that is improperly engaging when connected to the HTC causing the charger to put out a minimal 'sustain only' level of amperage.
good luck!
you need a charger putting out 1A ... most car chargers put out 500mA so find a good one off monoprice
Here's what I'm doing. I have a Belkin 2.1A(2100mAh) USB car charger dongle. The problem is, once i connect the USB cable to it the phone registers it as "Charging USB" and does notcharge anywhere near as fast(power-wise) as if the phone was registering it "Charging AC". I'm not keen on using a power inverter to get the full AC charge so instead i am going to go pick up a cheap micro USB cable, splice it open, then disconnect the data wires(green & white ones) & then tape it back up. By disconnecting the data wires, the phone will no longer think it's a USB connection and then charge via AC, getting the best charge possible.
that should work ^ if thats the problem
I've found that using the included USB cable with a Belkin dual port USB car charger allows the phone to charge as if it were plugged in to a wall. I'm guessing the included cable has a different layout than standard Micro USB cables.
Sent from my ADR6425LVW using xda premium
dawynkoop said:
I've found that using the included USB cable with a Belkin dual port USB car charger allows the phone to charge as if it were plugged in to a wall. I'm guessing the included cable has a different layout than standard Micro USB cables.
Sent from my ADR6425LVW using xda premium
Click to expand...
Click to collapse
I'm guessing that I have the same belkin dual port (2.1amp and 1amp ports) and the best I've seen out of it is about 250mah charging. This is using the supplied usb/micro hdmi whatever cord for the phone.
I have seen discharge rates off the charger of 750mah which is the highest I've seen on any phone. I'm guessing if you are using the nav on your phone with the screen on, it will probably still be using battery while plugged in.
thatsricci said:
I was curious so I tested this with "Battery Monitor" I have it plugged into my laptop currently which only gives +500mA. and not the +1A that you get from a wall/car/high power usb port.
the app is showing +257mA with GPS on and functioning normally.
So charging good here... Might be something with your motorola charger? It could have a sensor in it to detect 'trickle charging mode' that is improperly engaging when connected to the HTC causing the charger to put out a minimal 'sustain only' level of amperage.
good luck!
Click to expand...
Click to collapse
Possible, but says AC charging in Battery Monitor widget. I will post a few pics.
Here are a few Pics. you can see a couple of things.
-Charger rated at 950 MA out. and no other phone I have owned lost a charge while driving including TBolt, Charge, Bionic.
-Shows as AC charging
- Spikes of good charging detected
Put on Normal power mode today on the way in. live wallpapers did not wrok, just flickered. 3G on vice 4G. Battery still went down, but above 90% on 40 minute drive in. Screen low but on. Bluetooth speaker.
Maybe it is the iBolt car mount. See review online. will try without dock this afternoon on my way home.
-----------------------------------------------------
User: marc frederick, Nov 25, 2011
Pros: Options for different backs
Cons: Does not charge the phone while it is in use
Try playing pandora when the phone is 100 charged. After 45 minutes on the car mount (and yes it is plugged into a charger and all indicatros show it is charging) and the charge level is 84. Using the same charger but plugged into the phone, playing Pandora for 45 min starting charge level 68. Ending charge level is 100.
Yeah, something is telling that charger to not give you full juice
Rezound
ok, drove home off the window mount and just on charger, all same except full brightness on screen.40 minute drive. came up 7% battery vice down from 100 to 43%. nedd a few trials to confirm, but looks like window mount is throttleing juice.
thatsricci said:
are you absolutely sure the charger is giving the full 1A?
What sensor app are you using to see the battery discharging?
Click to expand...
Click to collapse
i have seen spurts up to 913 with GPS off and screen just turned on. Using battery monitor widget. Not on window mount, just charger.
I can confirm. The car dock will not charge your phone atleast not with the screen on and nothing else running but battery monitor widget.
I bought one and tested it extensively yesterday. I used a Verizon 1a charger and a generic 1a charger. With the dock and both chargerz the phone DIScharged(as in LOST battery power) at between 100ma and 200ma. Without the dock using the same chargers and changing nothing on the phone the phone charged at between 50a and 300ma.
I did the test several times to eliminate any random things the phone may have been doing in the background.
After doing that controlled test I played with it some more and no matter what I did I could not get a positive charge with the dock attached even in airplane mode with the screen backlight at minimum. Without the dock using the same chargers i ran Pandora and a police scanner both outputting through the phone speaker, gps, wifi, mobile all on, and screen on auto and still had a very small positive charge.
Moral of the story DO NOT BUY THIS DOCK unless you dont mind it just being a piece of plastic that holds your phone in place.
I wonder if there's a quick mod to it to get it working right. Like the soldering of the USB chargers I've seen.
Rezound
I just went ahead and bought an extra battery so I wouldn't have to charge in the car. Only takes 20 seconds to pop in a new battery.
Can charge both batts while I sleep at night.
Sent from my Galaxy Tab 10.1
I was looking for a high current charger for my Android tablet and there was a review that talked about compatibility. Some of the high cap chargers appear to be designed for Apple products and the pin wiring is subtly different. So, on some non-Apple products, the charge is only recognized as a lower power, 500mah charger and the users reported that some devices would normally charge and others would not. Some of the dual port charges also split the power. The 2.1 amp port and the 1 amp port cannot be used at the same time, depending on what is plugged into them. This was also brand specific. I ordered the Amazon Basics 2.1 amp dual charger and will see how that works. I have noticed a difference in charge rates between my Motorola charger left over from the Blackberry and the Verizon OEM one. The VZW one is faster.
I do the same thing I have been doing since my Windows phone days.
I use the AC cord plugged into a 12v to AC adaptor(screen set to 100% bright and no timeout).
I drove 6 hours last week ruuning Google Maps/GPS & my battery was 100% charged when I got to my destination.
~John

Battery actually drains when using car charger with GPS Google Maps Navigation On

Are all USB car chargers like this? Can I prevent this by getting a higher quality charger? When I'm not using maps or navigation (or turn off the screen for a while), then it'll slowly charge back up.
fungosaurus said:
Are all USB car chargers like this? Can I prevent this by getting a higher quality charger? When I'm not using maps or navigation (or turn off the screen for a while), then it'll slowly charge back up.
Click to expand...
Click to collapse
GPS is usually a big energy hog. How many amps is your car charger?
You should be able to get away with a higher amperage charger, but the trade off may be reduced battery life.
fungosaurus said:
Are all USB car chargers like this? Can I prevent this by getting a higher quality charger? When I'm not using maps or navigation (or turn off the screen for a while), then it'll slowly charge back up.
Click to expand...
Click to collapse
How fast does it discharge? I just went on an out of state trip last week and had gps on with the charger plugged in for several hours at a time. I didn't pay attention to the actual charge numbers, but it either discharges very gradually or charges very gradually. I could probably run it all day with the charger and gps without a problem. I don't recall the amp output of my car charger, but it is one of the cheap foreign models.
fungosaurus said:
Are all USB car chargers like this? Can I prevent this by getting a higher quality charger? When I'm not using maps or navigation (or turn off the screen for a while), then it'll slowly charge back up.
Click to expand...
Click to collapse
Reflash your ROM, dude. I had that problem on one of my initial GB ROM's where I had bad drain using GPS while charging in my car. I redownloaded and wiped everything and reflashed the ROM and everything was good.
Sent from my SGH-I777 using XDA
If you are running a custom ROM, you can use SetCPU (or any other CPU clock control app that allows profiles) to set max of 800MHz when plugged in. This should at least get you to even charge/discharge levels when plugged in and running GPS while driving. Probably will depend on your screen brightness.
I don't run GPS long term very often right now, but I was for a while and FWIW, I was able to stream pandora, run google maps with screen on, not have any lag, and get a slow charge from my car charger by limiting clock speed to 800MHz.
Your other option (and what I usually do) is turn off the screen during longer sections of GPS nav with no turns (like sections of highway). You'll still get audible notifications for the next turn/maneuver/interchange/whatever, and you can turn the display on then if you need visual along with audio nav. The phone shouldn't have any problem charging and running GPS with the screen off...
fungosaurus said:
Are all USB car chargers like this? Can I prevent this by getting a higher quality charger? When I'm not using maps or navigation (or turn off the screen for a while), then it'll slowly charge back up.
Click to expand...
Click to collapse
Not all USB car chargers are alike. You need two things:
1. The car charger outputs higher current than 500ma. You need at least 700ma.
2. The charger is wired correctly to be recognized by phone as AC charger instead of PC USB port so that the phone will actually draw more than 500ma for charging. You can go to phone's status page to read what charge mode it is using.
Most iDevice chargers will not meet #2.
I have a stock Samsung car charger and it charges my phone while using Google Nav.
Thanks for the tips guys.
My phone discharges at around 1% every 20 minutes or so. I've been doing things like turning the screen off during periods of downtime to help with this (actually charges when I do this).
I'm using cheapy car adapter actually that has two usb ports and 2 cigarette ports in it and I use that with a samsung branded usb cable.
Hm yeah I'll try and see if limiting the CPU will help and if it does perhaps I'll just do that from now on.
foxbat121 said:
2. The charger is wired correctly to be recognized by phone as AC charger instead of PC USB port so that the phone will actually draw more than 500ma for charging. You can go to phone's status page to read what charge mode it is using.
Most iDevice chargers will not meet #2.
I have a stock Samsung car charger and it charges my phone while using Google Nav.
Click to expand...
Click to collapse
Do you know of any other options that are wired correctly to draw more than 500ma? I think I did hear from somewhere that charging via usb is considerably slower than when using the wall charger. Do you know of any other options that would fulfill this requirement besides getting the stock Samsung car charger? Also I assume just finding a higher amp charger wouldn't work if the phone detects it as a usb charger instead of an AC charger?
fungosaurus said:
Do you know of any other options that are wired correctly to draw more than 500ma? I think I did hear from somewhere that charging via usb is considerably slower than when using the wall charger. Do you know of any other options that would fulfill this requirement besides getting the stock Samsung car charger? Also I assume just finding a higher amp charger wouldn't work if the phone detects it as a usb charger instead of an AC charger?
Click to expand...
Click to collapse
The correctly wired charger will typically short the USB data PINs. iPhone charges and most generic car chargers with UBS ports don't do that. Most HTC chargers and Motorola chargers will work on Samsung phones. You need take a look at your car charger to see how much amps it can supply (listed on the spec label). The PC usb can only output 500ma max per spec. It is not enough to charge the phone while keep the screen on, GPS running and 3G connection active. Your Samsung OEM wall charger is rated 700ma. So, you need a car charger that outputs at least 700ma.
You then need to verify from the phone that the particular charger is recorgnized by the phone as AC charger. Without that, the phone will only draw 500ma max.

[Q] Unable to charge while turned on, only original charger works while turned off...

Hello XDA,
I'm not sure how this happened, but for the past couple of months I haven't been able to charge my phone while it is turned on. It shows the charging animation but the battery still drains, even with all radios off and screen off. I can leave it charging all night and end up with a nearly flat battery. Plugging it in to any wall socket seems to only slow the draining, and plugging it in to a fully powered USB socket (many tried) keeps it at the same battery level, or very slowly charges it if I don't use it. If I turn it off however, I can charge it until full in the normal time with the original AC charger.
Here's the really strange part: I've tried several new chargers of different brands including samsung and it makes no difference. Not only that, but they won't charge it when powered off either making them completely ineffective. It doesn't initialize the charge properly - the screen either shows a battery with a progress circle over and over again without getting to the charging animation, or displays the charging animation over and over and never charges at all, but nevertheless gets hot.
The chargers I've tried are:
Cygnet for samsung phones including SGS-II
Belkin for Samsung phones including SGS-II
Premium blackberry travel charger
Premium 10W 2A Samsung travel adaptor
One charger that did seem to work while plugged in was from a new Sony Xperia Windows phone charger I borrowed once.
I've exchanged at the store 3 times now with the same result! It must be something wrong with the hardware or software...
I've calibrated the battery, I've had a new battery for a couple of months and normally still lasts all day and more on a full charge. It is a 3rd party high quality Anker battery. The problem is the battery is getting a lot more taxed now that I'm using 3G over the portable hotspot, so its not quite lasting the day anymore.
I've had countless custom ROMs on there now, current ROM is CyanogenMod 10.1 stable. Would returning to stock then reinstalling help?
Something that shouldn't matter is I've moved from the UK to Australia. I'm still using the English charger as its the only one that works. And the Xperia charger that seemed to work was Australian too.
Before it got this bad I think it was getting slower and slower to charge. I had to replace the old USB cable that eventually got really loose, then broke and i've tried several new ones with no improvement in charging ability. Is it possible that the contacts inside the micro-USB socket might have been bent from the old cable moving around so much so that only minimal contact is achieved with any other cable? The new connectors do seem to fit perfectly.
In the attached screenshot, you will see on the left the AC charger is plugged in while battery level goes down, then on the far right its plugged in to a computer and is kept level.
Any suggestions would be greatly appreciated!!
sevenlions said:
Hello XDA,
I'm not sure how this happened, but for the past couple of months I haven't been able to charge my phone while it is turned on. It shows the charging animation but the battery still drains, even with all radios off and screen off. I can leave it charging all night and end up with a nearly flat battery. Plugging it in to any wall socket seems to only slow the draining, and plugging it in to a fully powered USB socket (many tried) keeps it at the same battery level, or very slowly charges it if I don't use it. If I turn it off however, I can charge it until full in the normal time with the original AC charger.
Here's the really strange part: I've tried several new chargers of different brands including samsung and it makes no difference. Not only that, but they won't charge it when powered off either making them completely ineffective. It doesn't initialize the charge properly - the screen either shows a battery with a progress circle over and over again without getting to the charging animation, or displays the charging animation over and over and never charges at all, but nevertheless gets hot.
The chargers I've tried are:
Cygnet for samsung phones including SGS-II
Belkin for Samsung phones including SGS-II
Premium blackberry travel charger
Premium 10W 2A Samsung travel adaptor
One charger that did seem to work while plugged in was from a new Sony Xperia Windows phone charger I borrowed once.
I've exchanged at the store 3 times now with the same result! It must be something wrong with the hardware or software...
I've calibrated the battery, I've had a new battery for a couple of months and normally still lasts all day and more on a full charge. It is a 3rd party high quality Anker battery. The problem is the battery is getting a lot more taxed now that I'm using 3G over the portable hotspot, so its not quite lasting the day anymore.
I've had countless custom ROMs on there now, current ROM is CyanogenMod 10.1 stable. Would returning to stock then reinstalling help?
Something that shouldn't matter is I've moved from the UK to Australia. I'm still using the English charger as its the only one that works. And the Xperia charger that seemed to work was Australian too.
Before it got this bad I think it was getting slower and slower to charge. I had to replace the old USB cable that eventually got really loose, then broke and i've tried several new ones with no improvement in charging ability. Is it possible that the contacts inside the micro-USB socket might have been bent from the old cable moving around so much so that only minimal contact is achieved with any other cable? The new connectors do seem to fit perfectly.
In the attached screenshot, you will see on the left the AC charger is plugged in while battery level goes down, then on the far right its plugged in to a computer and is kept level.
Any suggestions would be greatly appreciated!!
Click to expand...
Click to collapse
IMO, u should revert back to a stock samsung Firmware (pertained to ur region) and then see if the issue persists or not to rule out any possible 'Software issue' in the first place
Thank you, I will try that and report back the results.
You can try hawkerpauls nuke if flashing stock doesn't work: http://forum.xda-developers.com/showthread.php?t=2100558

[Q] help, charging issue

So I pay £45 a month for my Samsung galaxy mega 6.3 I've had it for a month and a half now and its a lovely phone, works well and everything, however all of a sudden I plug my charger in and it constantly flicks between charging and not charging (the little lightning bolt symbol appears and disappears constantly) whilst the cable is firmly plugged into the phone, this is when the screen started to flash at me and click on things I haven't touched , the most common thing it does is switch on driver mode , the back and options button flash at me and the screen switches on and off rapidly, I've reset the phone and tried a different battery and still the same result, its not as bad now, when I put the charger in this time the screen doesn't go weird it's fine its just my phone will charge but after 5-10 minutes it will stop charging again and I have to go and unplug it and plug it in again, this is seriously annoying so is it a malfunction with the phone? Is It something I've done? Is there an easy way to fix it? I need help please!
Is that the same when you charge your Mega through USB cable from PC? If yes, then it is phone's hardware problem, but if NOT, I would suggest to change charger.
Charging from PC is also possible, but the charging current is about 1/4 th of current from dedicated wall socket charger - the phone is charged although much less intensively.
Nominal charging current from wall socket charger is approx. 1.9 amp so if you need to find new one, choose wisely and accept only charger with 5V 2A specs.

weird charging problem on Galaxy Note 20 5g SAM-N981B

Hi
It has been a few days that i have faced a weird problem with my phone.
My phone suddenly stopped charging with fast chargers and only works with super fast chargers.
When connected to any charger other than super fast charger, the charge drops instead of rising. When i connect a super fast charger, it charges fine. But sometimes gets 95% and some times gets 100%. If i reconnect the superfast charger, the phone wont even show charging. Must switch to normal charger or wireless charger and switch back to super fast charger in order for it to work.
Being on or off does not affect the results.
Wireless charging works fine.
Due to the conflicting results, I can not guess the cause of the problem.
Whether the problem is from the battery, Main board, charging socket, or software or malware, i cant figure it out.
Any suggestions?
Best I can suggest is clean your type c port with a sewing needle. These ports get trash in them everyday very easily then packed in.
The bottoms of these ports are metal not plastic. Shiny silver metal. If it's dark black or anything other. Its dirty and your cord is not being inserted all the way due to the trash compacted in. I have seen this on a regular basis and 9 out of 10 times this is the cause
alijj88 said:
Hi
It has been a few days that i have faced a weird problem with my phone.
My phone suddenly stopped charging with fast chargers and only works with super fast chargers.
When connected to any charger other than super fast charger, the charge drops instead of rising. When i connect a super fast charger, it charges fine. But sometimes gets 95% and some times gets 100%. If i reconnect the superfast charger, the phone wont even show charging. Must switch to normal charger or wireless charger and switch back to super fast charger in order for it to work.
Being on or off does not affect the results.
Wireless charging works fine.
Due to the conflicting results, I can not guess the cause of the problem.
Whether the problem is from the battery, Main board, charging socket, or software or malware, i cant figure it out.
Any suggestions?
Click to expand...
Click to collapse
Hi, did you find a resolution to this?
My Samsung Note 20 is doing the exact same thing.
It will not charge with the normal charger.. I have to first charge it a bit with the wireless charger and then with the normal charger. As of this morning, the wireless charging is also intermittent.
Thanks.
msb111 said:
Hi, did you find a resolution to this?
My Samsung Note 20 is doing the exact same thing.
It will not charge with the normal charger.. I have to first charge it a bit with the wireless charger and then with the normal charger. As of this morning, the wireless charging is also intermittent.
Thanks.
Click to expand...
Click to collapse
Hello
Unfortunately, I have found no solution for this. I have sent the phone to service center. Since they have not said anything yet, i guess it is not a software or even a known problem. It is definitely a serious hardware problem.
I am having the exact same issue here as well. I plug it into a normal charger and the battery continues to drain. A lightening charger is the only thing giving it juice.
Solissfiend said:
I am having the exact same issue here as well. I plug it into a normal charger and the battery continues to drain. A lightening charger is the only thing giving it juice.
Click to expand...
Click to collapse
Will it recognize the super fast charger when you immediately disconnect and reconnect it?
alijj88 said:
Will it recognize the super fast charger when you immediately disconnect and reconnect it?
Click to expand...
Click to collapse
Yes superfast charging is not the problem at all. Its when I plug in a normal charger, it will say its charging but it doesnt.
Solissfiend said:
Yes superfast charging is not the problem at all. Its when I plug in a normal charger, it will say its charging but it doesnt.
Click to expand...
Click to collapse
Well if factory resetting does not solve the problem, don't waste your time for a solution. It is a faulty hardware. Go to Samsung service center instead. The will probably replace the motherboard or the phone.

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