Hey Guys,
I just purchased a Prime 201 and am having serious issues that i was hoping someone could help me with.
After getting home i switched it on and let it go through the standard setup routine where i was asked for my google credentials and to connect to a wireless network. As part of this process an updated firmware version was detected and automatically installed (I'm assuming the update to jellybean)
Once this was complete i attempted to use the device but instantly started having problems with the playstore and connecting to certain web sites.
1. I can connect to the playstore fine but cannot download any updates or new applications. The downloading screen appears but downloads never actually start
2. Through the browser i can connect to certain websites such as cnn.com or microsoft.com and they work fine. Pages load quickly and all appears to be working as it should. However when i try to access sites such as google.com, yahoo.com or a number of other sites the browser just sits there and eventually times out giving me an error saying that the page is unavailable.
3.Gmail works fine and i can send and receive email without a problem
I have tried a series of cold boots and factory resets and still have the same problem. I tried creating a new google account and that didn't work either. I don't believe that its a problem with my router as i can connect fine from other devices including a nexus phone which has no issues with the playstore or accessing web sites.
I have made no mods whatsoever and this is a straight out of the box configuration plus the automatic firmware update. In settings it reports the android version as being 4.1.1 and the build number as JR003C.WW_epad-10.4.2.18-20121122
I've also tried clearing the cache from the apps settings and am running out of ideas fast !
PS: The only other thing that seemed odd is when i perform a a cold reset and select the RCK optioni just get the android robot error (red exclamation mark) I'm pretty new to all things android and wasn't sure if this was related to the problem or not
Any ideas would be appreciated as this is driving me crazy
Thanks
Chris
action2096 said:
Hey Guys,
I just purchased a Prime 201 and am having serious issues that i was hoping someone could help me with.
After getting home i switched it on and let it go through the standard setup routine where i was asked for my google credentials and to connect to a wireless network. As part of this process an updated firmware version was detected and automatically installed (I'm assuming the update to jellybean)
Once this was complete i attempted to use the device but instantly started having problems with the playstore and connecting to certain web sites.
1. I can connect to the playstore fine but cannot download any updates or new applications. The downloading screen appears but downloads never actually start
2. Through the browser i can connect to certain websites such as cnn.com or microsoft.com and they work fine. Pages load quickly and all appears to be working as it should. However when i try to access sites such as google.com, yahoo.com or a number of other sites the browser just sits there and eventually times out giving me an error saying that the page is unavailable.
3.Gmail works fine and i can send and receive email without a problem
I have tried a series of cold boots and factory resets and still have the same problem. I tried creating a new google account and that didn't work either. I don't believe that its a problem with my router as i can connect fine from other devices including a nexus phone which has no issues with the playstore or accessing web sites.
I have made no mods whatsoever and this is a straight out of the box configuration plus the automatic firmware update. In settings it reports the android version as being 4.1.1 and the build number as JR003C.WW_epad-10.4.2.18-20121122
I've also tried clearing the cache from the apps settings and am running out of ideas fast !
PS: The only other thing that seemed odd is when i perform a a cold reset and select the RCK optioni just get the android robot error (red exclamation mark) I'm pretty new to all things android and wasn't sure if this was related to the problem or not
Any ideas would be appreciated as this is driving me crazy
Thanks
Chris
Click to expand...
Click to collapse
When you say you just bought it and out of the box do yo mean brand new from a shop?
[QUOTE=flumpster;41629174it was a refurbished device from Asus with a 12month warranty
action2096 said:
it was a refurbished device from Asus with a 12month warranty
Click to expand...
Click to collapse
If that is a "stock" machine and you have not unlocked it etc then you should not have the dead android.
Contact Asus and get it swapped mate.
Related
Hi Experts,
Sorry if I sound a little crude and maybe a novice(I am), but I have been a Symbian user so far and finally decided to take the plunge to Android. I received my HTC Hero a couple of days back and tried to connect to Android Market with my google account, but in vain. Tried to use the Google Mail app, but again failed. Am I missing something here? Tried to use HTC Sync with my lappy, but no success.
Provider: Orange UK.
Connectivity: Wifi (No data plan on Sim)
Laptop OS: Win 7 64-bit (connecting usin USB cable)
I have read a lot of threads on xda and on the internet and tried quite a few things, but no success.
Thanks in advance,
Jag
Closing thread as there is another one though not for UK. Will wait for that to resolve.
jag_on_xda said:
Closing thread as there is another one though not for UK. Will wait for that to resolve.
Click to expand...
Click to collapse
i cannt access thro wi-fi
jag_on_xda said:
I received my HTC Hero a couple of days back and tried to connect to Android Market with my google account, but in vain. Tried to use the Google Mail app, but again failed. Am I missing something here?
Click to expand...
Click to collapse
I had the same problem, and some packet sniffing showed that Android tries to contact google on port 5228/tcp. Our work wifi firewalls non-standard ports, presumably this is why I cannot download from the market (Hangs forever at "starting download") or sign into gtalk over wifi. Switching to 3G data, everything works fine (though the Market stalls a lot).
I had an issue where it wouldn't accept my details unless I entered them in on the initial setup screen.
i.e. if I skipped past the "set up google mail" bit, and went back later, it didn't work.
workaround was reverting to factory install and making sure to enter my account details at the start (and I used wifi since I was in my home, so it should definately work)
It worked for me after i manually set the APN for my carrier.
Please same problem, HTC Magic 32B Ion 1.6, how can I do?
Yes you should always try to log into google at the very start otherwise some problems can be caused.
Lennyuk said:
Yes you should always try to log into google at the very start otherwise some problems can be caused.
Click to expand...
Click to collapse
All OK!
I did a wipe and all ok
How am I supposed to do this after a factory reset if I connect thru wifi, since I must first enable wifi radio and then put a password, so that means I would have to skip the "wizard" so that defeats the purpose of factory resetting everything... please help.
Solved
Logically, what you say is right, but practically it actually worked
1) after the factory reset, i get the google signin screen,
at that moment, my wifi wont be enabled.....but still i went ahead and entered the username and
password and clicked the signin button
as expected it throwed a message saying "it cant connect"
along with it it also said may be you are not on wifi with a
"connect to wifi button", which will take to the wifi screen where you can connect to wifi and it comes back to the google signin screen, where you login again....
.............there you go it signs in successfully now.
Hope this helps
I have this same issue on my galaxy s. Even factory reset and singing in at the beginning doesnt help. What should i do?
mikko96 said:
I have this same issue on my galaxy s. Even factory reset and singing in at the beginning doesnt help. What should i do?
Click to expand...
Click to collapse
Hi
I am facing the same problem with my device (Galaxy S2). I am able to surf web with the stock phone browser using wifi, but apps won't connect. Apps connect only through GPRS.
I was wondering if you were able to resolve the issue. Could you please help me ?
Anyone else has a solution to this problem.
My phone has the stock firmware, purchased the phone today.
Apps have never worked over wifi, but the browser works.
Cannot download anything on wifi, for that only my GPRS/3G works.
Please help
I have been using my desire for over a year and it has been great, but now I also have this problem of no market or google mail over my WiFi. I was going to do a factory reset and start again, but after reading the posts on this thread this may not resolve the problem.
Has anyone found a fix for this problem
I have this problem too. I doubt it's the manufacture deliberately use its stock sbf to stop people using wifi to save data bandage. So they can make more money with the mobile operators!!
http://forum.xda-developers.com/showthread.php?t=1281034
me too I guess
well i was having a similar problem(would connect to wifi, the browser worked but not the apps).in my case, i have my router setup with the dhcp server off(you have to assign an static ip address manually to every device you that you are going to connect to the router) i solved my problem by enabling the "use static ip" check box and filling all the information(ip address, gateway, netmask, dns 1 and dns 2)on the advance settings tab in wifi settings.
hi all,
i'm sure i'm being really really stupid here, but i just cannot seem to connect to the market, or to download anything onto the phone at all....
i got it and then rooted it using dayzee's gude (thanks!). i now want to install debian, so i need to download the terminal app (or something similar) from the market. however, i didn't have a google a/c - so i created one online. this involved an sms being sent to the phone which was received, code typed in and account authorized, etc. then i tried to connect to the market from the phone, so typed in all the information to set it up and got this message:
Code:
Can't establish a reliable data connection to the server.
This could be a temporary problem or your sim card may not be provisioned for data services. If it continues, call customer care.
Now, I've tried this many times over the course of the day (today) and in different locations, too. I even tried registering another account from the fone - same response for all of these. Has anyone had similar problems, or got any suggestions about how to get around this?
one other thing i tried was to d/l stuff from http://www.cyrket.com/ but that also seemed to require that i sign into marketplace with a google account and i couldn't see any way to not do this.
extra info: t-mobile uk standard contract and phone, everything is pretty much 'virgin' still except for the fact i rooted it and have adb pushed the debian.img onto the sdcard as indicated on http://android-dls.com/wiki/index.php?title=Installing_Debian
many thanks.
This has happened to a lot of people including myself. The only solution I am aware of is to factory reset your phone, and enter your Google account details in the initial setup.
This will solve your problem, but it does mean a reset.
thanks - that worked!! luckily i haven't done too much with the phone yet, so it was easy....
Im having the same problem atm
Bought my phone last august. Had a few problems this week (UIP need to hard reset?) So did a hard reset and now I cant get on the market to download my apps
Phone is rooted, Tried download thing but it doesnt have any UK T MOBILE option only NL/US/AUS
http://forum.xda-developers.com/showpost.php?p=11361701&postcount=1
Any help?
Hi Friends,
Few days a go as I was watching youtube videos for around 45 minutes continuously through the youtube app. The streaming suddenly paused and never continued from that point. I tried other videos but it kept on buffering (the circle kept on spining and nothing happened, as noticed on the leds of wifi router it seemed youtube app is not using the net but when i search for more videos the thumbnail do showup normally).
To over come this issue i tried reflashing. This happened when i was on the new HyperDroid_v4.0 with Pongster's MattedBlack v4.0 Surgeons which is amazing for battery saving.
I then tried reflashing HyperDroid_v4.0 again after formatting /cache /system /data /sdcard /emmc which wiped everything, but still no avail.
Then i again tried reflashing DarkyROM2 XXKH3 BASE (2.3.4) formatting everything but still no luck at all.
I even tried these flashing after Factory data reset selecting Format USB storage as well .
When i do the flashing everything else seems to be working fine as usual except the youtube playback and android market doesn't download, like i said for the youtube app, everything like searching the apps, browsing through apps details works fine except it doesn't download at all. It shows as if it's downloading but it stays as is forever.
Very sorry if same question was posted before this as i couldn't find like it.
I have been trying to fix this for 2 days in a row but still no luck.
Has anyone come across this same issue.
Please help.
Thank you very much in advance..
Update:The problem was finally solved after again formatting /cache /system /data /sdcard /emmc and flashed stock ROM though Odin and then I installed DarkyROM tool and then flashed DarkyROM2_KI3_Base ROM.
I will soon jump to HyperDroid_v4.0 with Pongster's MattedBlack v4.0 Surgeons again as it has superb battery life.
I will be updating you guys if the same problem persist.
Thank you all
Hello everyone!
Although I am not using GS2 (I have a Galaxy Note), I chose to post here because I didn't want to create a new post and I believe this is not a device-specific issue (see below for why).
I have the exact same problem as OP (as far as I can see). When I got my note less than a week ago, everything was working great. Then, last Friday I noticed that I cannot download anything from the market. After choosing to download something (both paid or free), after clicking "accept & download" at the permission screen, the screen goes back to app screen and market shows the app as "downloading..." with working, yet empty, progress bar. Everything else using the internet works fine - browsing from different browsers, notifications, email etc. I even tried installing an alternative market app, and it would download/install apps no problem. Also, downloading straight .apk files works as well. Later that evening I also noticed youtube app doesn't work - just the "loading" circle keeps running, until it times out. Browsing/searching market/youtube works without a problem. I am using the stock ROM and it isn't even rooted. Later, following some suggestions from google searches on the problem, it turns out that downloads work when I disable network and let it use mobile internet. I also later found out that it works on other wifi networks, just not my home wifi (which used to work perfectly, with no configuration changes to the router).
Next day I also found out that my girlfriend's android (LG Optimus Me P350) has the same exact problem, therefor it is not a phone model specific problem.
Here is what I tried so far:
Factory reset - left me with no apps and no way to re-download them. The market download did work ONCE after the reset, but that was to download the update to the market itself, nothing else;
Clearing Download Manager data - worked for ONE download. At first it worked for one download every time, meaning, after clearing download manager data, I was able to download one app, after that it would go back to the problem. I could then clear data again, and it would again download one app. After about 5 apps downloaded this way, this solution won't work at all anymore;
Force closing/clearing data of market, gmail, talk (in combination with above step) - didn't work;
Signing out/in to gmail and/or talk - didn't work;
Changing google account in market - didn't work;
Stopping/starting download countless times - didn't work;
Switching wifi on/off - only starts downloading briefly when phone switches to 3G while wifi is off. As soon as it gets wifi connection back, the download stalls at the position it was until I switch wifi off again (so it can continue to use 3G);
Switching phone to airplane mode, off/on, then disabling airplane mode - didn't work;
Changing phone's DNS records with an app to OpenDNS - didn't work;
Updating router firmware - didn't work;
Resetting router firmware - didn't work;
Setting port triggering on router for port 5228 - didn't work;
Port forwarding to Note IP for same port - didn't work;
Disabling router firewall - didn't work;
My router is Linksys E1000.
I think that is all I tried. I have been trying to find a solution for the whole weekend, and nothing as far. Searching google makes me believe that many people have had the same problem. I have found many solutions, which don't work, or only work once. This problem is really, really irritating. Also, I have found out that for many people the problem seems to randomly disappear without doing anything after some time (days to months), sometimes coming back and sometimes not. I experienced this myself when after going to sleep, I was able to download one app in the morning with no tried "fixes" at that time. This also makes me believe that there are many "fake" solutions, which did work for some people, but not for others - quite possibly, while these people were "solving" the problem, it actually solved itself, yet because the person did something, he/she believes that was the solution. A notable example of this could be "google account 24-hour reset" where users experiencing the problem are suggested to log out of their google accounts everywhere and not use the account for anything for 24 hours. Seeing as this is possibly a problem somehow connected to another device, not just the phone itself, I did consider flashing DD-WRT on my router, but I wouldn't really want do do that since my router is not that powerful and with all the DD-WRT features my broadband speed gets capped at about 65Mbit/s. Still a lot, but I have a great internet connection and am able to get real speeds of about 90Mbit/s with stock router firmware.
If anyone has any ideas, please share Thank you in advance!
Just a quick reply - I contacted my apartment building network tech, and he said that they didn't do anything regarding the internet that day, but they did however do something to offer TV service to residents (edit: The TV network shares the same hardware as internet's). He said that it shouldn't have changed anything regarding internet, but he would look into it. A few hours later everything is working.
Of course, it could be one of those cases where the problem disappears with no apparent reason, but I guess they did something to fix it. So, if you are experiencing the same problem (market downloads not working and youtube app not playing videos), and you have tried everything else (preferably confirmed the problem persists on someone elses phone), I would suggest you start going up the chain to whoever is managing your network (after yourself). If at all possible, try getting wifi access through someone else who is using the same ISP/network - if the problem persists even when connected to another AP/Router, it's pretty sure the ISP or network is to blame.
Hope this helps someone, since I wasted a few days on this
Today randomly my market wouldnt connect. kept come up with the big retry button. now my textfree app wont send text but will receive.. but the strangest part about this is when i go to my browser facebook is the only site that works. no matter how i enter it, "www." "http:" no other site will load. so i thought it was a rom problem "originally on oodie prime7" then moved to some other miui rom and im still having the same issue but now i cant sign into my google account.... oddly enough the browser still works with facebook but thats it.
im on wifi. i have switched to other wifi connects and used different routers in my house. all the same issues. so its not my router or any other router
update: just tried searching something through the google search widget.. it opens up the browser and says the same thing "web page not available"
update 2: just tried completely resetting phone back to stock by re-branding and running it through PC companion.. still exact same issue but with doing that i can no longer connect to the facebook website. just flashed back to miui rom (cant stand looking at stock rom).. please someone help me
I am the proud owner of a TF201 that has been sitting unused for over a year because the internet stopped working after working fine for years. My WiFi shows connected with 4 bars but the wifi icon stays grey, not blue. I have put many hours into trying to get this thing to work. I have gone through all the posts on all the forums regarding various reasons and solutions for the grey wifi icon. I have made all the suggested changes to my home wifi to no avail. I have the same problem when connecting to my phone hotspot or any other access point. I don't think it's the hardware and I don't think the problem is with the wifi source. It has to be software on the TF201. So I tried all the fixes for the Android configuration and nothing worked. So finally, in desperation, I did a Factory data reset. I also went into recovery and did a data wipe. So then I boot to a new Android 4.1.1 and enter setup. I can select and connect to wifi but the google login fails because, again, no Internet. So I skip the google login and I am left with naked Android with no Internet. Then I decided maybe I could fix it by flashing a new ROM. But before I can do that I need a custom recovery. But before I can install that I need to unlock and root my TF201. So I finally get the Asus unlock tool installed and run it. Only one small problem, it won't work unless it can verify my google account across the Internet which, of course, is broken. So at this point I'm at a loss. Unless you guys can help me I guess I could sell if for parts on Ebay. I would really appreciate it if anyone has any ideas.
You say you have tried everything without actually saying what you have tried but when I have encountered this in the past the date and time has been wrong. I know it sounds stupid but did you check this ?
flumpster said:
You say you have tried everything without actually saying what you have tried but when I have encountered this in the past the date and time has been wrong. I know it sounds stupid but did you check this ?
Click to expand...
Click to collapse
Rather than stupid, it would have been brilliant if it only worked. I did try that already but thanks for the suggestion.
I didn't go into too much detail on what I've tried because, ultimately, I was wasting my time. The tablet is getting wifi. It is connected to wifi with 5 bars. The only problem is that they are grey not blue. I've read that blue means full two-way connection with google services and grey means no or partial communication with google. So I can go to the tablet now and select Settings, +Add account, Google, enter an account. It will say "this will take a moment" and then instantly comes back with "Couldn't sign in, Can't establish a reliable connection to the server." If I tell it to create a new Google account it asks for a "name"@gmail.com but rejects every name as "not available" no matter how random/long it is.
Nothing else appears to be wrong with this tablet. Its bone stock, date/time is set, wifi is connected.
Thanks to anyone that can help.
Fhantasm said:
Rather than stupid, it would have been brilliant if it only worked. I did try that already but thanks for the suggestion.
I didn't go into too much detail on what I've tried because, ultimately, I was wasting my time. The tablet is getting wifi. It is connected to wifi with 5 bars. The only problem is that they are grey not blue. I've read that blue means full two-way connection with google services and grey means no or partial communication with google. So I can go to the tablet now and select Settings, +Add account, Google, enter an account. It will say "this will take a moment" and then instantly comes back with "Couldn't sign in, Can't establish a reliable connection to the server." If I tell it to create a new Google account it asks for a "name"@gmail.com but rejects every name as "not available" no matter how random/long it is.
Nothing else appears to be wrong with this tablet. Its bone stock, date/time is set, wifi is connected.
Thanks to anyone that can help.
Click to expand...
Click to collapse
It's mad because what you are describing is the exact same errors that I had when the year was set wrong on my tablet. I also couldn't use browsers or anything because all the certificates were out of date.
I just had a quick google for your errors and the answers it brought up also said the date.
https://www.youtube.com/watch?v=0AJSFcWbJOk
I did find another thread as well which mentions editing the hosts file so it might be worth you taking a look here and see if there is anything you haven't tried yet.
http://forum.xda-developers.com/showthread.php?t=2083702
I've found that people are fixing the Google sign-in problem by editing the hosts file and commenting out the address for google's servers. However, you need to be rooted to do this. So does anyone know how to root a TF201 without the ASUS unlock tool? If that's the only way then I have a chicken-and-egg problem with no solution.
Can you ping the tablet from another computer/phone in your house?
Have you tried putting in a static IP and DNS instead of DHCP?