Exchange activesync does not work - Verizon Samsung Galaxy S 4

I cannot get activesync to work using the installed email app or the Touchdown app. I have set up phones numerous times so I don't think it's my settings. I did a google search and it looks like lots of people are having problems getting activesync to work on this phone....it may not be supported due to the device id? Help? Anyone have any info on this? Thank you.

Ryno77 said:
I cannot get activesync to work using the installed email app or the Touchdown app. I have set up phones numerous times so I don't think it's my settings. I did a google search and it looks like lots of people are having problems getting activesync to work on this phone....it may not be supported due to the device id? Help? Anyone have any info on this? Thank you.
Click to expand...
Click to collapse
I use Touchdown also for corporate email. I just got the S4 for 2 of us in the company and had no issue with ActiveSync working. I also tested the Android email client and had no issues on my devices.
Sent from my Nexus 7 using xda app-developers app

Thanks. I did get an error when trying to set up exchange using the regular email app that said something like.....set up can't finish... You've reached the maximum number of devices. Maybe I have to have something with my email reset.
Sent from my Nexus 7 using xda premium

Ryno77 said:
Thanks. I did get an error when trying to set up exchange using the regular email app that said something like.....set up can't finish... You've reached the maximum number of devices. Maybe I have to have something with my email reset.
Sent from my Nexus 7 using xda premium
Click to expand...
Click to collapse
Sounds like your problem may be server side.
Sent from my SCH-I545 using xda app-developers app

Protibus said:
Sounds like your problem may be server side.
Sent from my SCH-I545 using xda app-developers app
Click to expand...
Click to collapse
I'm having the same issue. I was told by my IT that my S4 is not approved for activesync as they no longer approve individual phones. They told me I have to use touchdown. NOOOOOOOOOOOOOO.
I loved the way it was set up on my GNex.
Anyways I can get around this?

Ryno77 said:
Thanks. I did get an error when trying to set up exchange using the regular email app that said something like.....set up can't finish... You've reached the maximum number of devices. Maybe I have to have something with my email reset.
Sent from my Nexus 7 using xda premium
Click to expand...
Click to collapse
You might be able to fix it by going to your mail using webmaill, Options, Mobile Devices. Delete any device you are not using. If you flash ROM frequently and don't restore device id, it will create a new entry on exchange server.

Thanks all. Microsoft eventually sent a email with instructions on how to fix the problem.
Sent from my SCH-I545 using xda premium

Ryno77 said:
Thanks all. Microsoft eventually sent a email with instructions on how to fix the problem.
Sent from my SCH-I545 using xda premium
Click to expand...
Click to collapse
Sounds good. Hope you make out alright. Just configured the device email agsin just to make sure it worked with ActiveSync again and I had no issues.
Sent from my SCH-I545 using xda app-developers app

Related

Push mail cm7

I really like the stock samsung email app. The only thing keeping me from using cm7 is that. I know k9 mail but that seems to kill.my battery and isn't true "push" email.
What are my options. Would the email apk from unnamed work on cm7? I doubt it.
Sent from my SAMSUNG-SGH-I777 using xda premium
Probably should have posted in general. Sorry.
Sent from my SAMSUNG-SGH-I777 using xda premium
there is a stock email client (not gmail) in cm7.1, which works well with my exchange email. it can do imap/pop3 email as well.
Yeah I'm totally aware of the other email app but u cannot set it to push. Only check for mail in different intervals
Sent from my SAMSUNG-SGH-I777 using xda premium
push works, if you mean the same app - which is the one under cm7.1
bustabo said:
Yeah I'm totally aware of the other email app but u cannot set it to push. Only check for mail in different intervals
Sent from my SAMSUNG-SGH-I777 using xda premium
Click to expand...
Click to collapse
"enhanced email" in the market is pretty nice esp if you like stock. its enhanced stock. does push.
Well I figured out how to push gmail with the stock email app.
Add new account
Type username an password
Click manual setup
Click exchange
Username will be /username. Leave the slash
Put m.Google.com instead of gmail.com
Viola. Perfect working push gmail with the stock app.
Sent from my SGH-I777 using xda premium
So are you using exchange? I have had this problem as well with the stock email app. I do not use exchange. I have 2 email accounts one of which is Gmail and another that is Road Runner that forwards to my Gmail account. The Gmail app receives push email perfectly but the stock email app waits for its assigned frequency to check for mail.
Will your way of setting up the account work for me?
Thanks!
Sent from my SAMSUNG-SGH-I777 using Tapatalk
I am using 5 gmail accounts on the stock email app using the method I posted above for push mail. Yes it should work, not sure how to do your RR email but if u have that forwarded to a gmail theN your all set
Sent from my SGH-I777 using xda premium
Just tested it and it worked perfectly! You have solved the most annoying issue I have had with my email!
I bow to your greatness! Cheers!
Thanks my friend!
Sent from my SAMSUNG-SGH-I777 using Tapatalk
Feel free to hit the thanks button!!
Sent from my SGH-I777 using xda premium
bustabo said:
Feel free to hit the thanks button!!
Sent from my SGH-I777 using xda premium
Click to expand...
Click to collapse
Will do when I get on my computer!
Sent from my SAMSUNG-SGH-I777 using Tapatalk
Nevermind...
T90 said:
Nevermind...
Click to expand...
Click to collapse
????
Did it work OK?
Sent from my SAMSUNG-SGH-I777 using xda premium
LOL, working like a champ! I was trying to copy your instructions and paste them to a thread I had started over in the captivate thread about this issue 6 + months ago to help anyone out that may stumble across it in a search. Needless to say I failed miserably!
Sent from my SAMSUNG-SGH-I777 using Tapatalk

Auto complete of email address for exchange

I am running SGS2 with custom ROM AOKP 7.1 ICS 4.0.4. The exchange email app does not populate email addresses that i have recently used or used at least once. I need to be able to simply type in the first few letters of the persons name and then click on the address that pops up from my previous emails, similar to what outlook does on a PC. Hope that makes sense.
Any help on this is appreciated. This is getting frustrating having to type addresses from scratch. Thank you guys.
Sent from my SGH-I777 using xda app-developers app
It works on mine that way, but I am running ShoStock2 v3.1.2. Are your Exchange contacts syncing? My contact list is synced with the Exchange server contacts and it pulls anyone who is in my contact list when I start typing in the To field. Not sure if it will use recently received or sent email addresses or just the ones in your contacts.
moorecomp
AT&T Samsung Galaxy SII
SGH-I777
ShoStock2-v3.1.2
UCKJ4 modem
I have never had contacts sync with my exchange account. When running stock rom if I sent an email to anyone they always popped up later as soon as I typed a few letters. Now with custom rom it won't work.
Sent from my SGH-I777 using xda app-developers app
palehorse2004 said:
I have never had contacts sync with my exchange account. When running stock rom if I sent an email to anyone they always popped up later as soon as I typed a few letters. Now with custom rom it won't work.
Sent from my SGH-I777 using xda app-developers app
Click to expand...
Click to collapse
You're comparing apples and oranges, before you were running a Samsung rom and now you aren't
Sent from my Sony Xperia Ion
I realize that but a custom rom should be smart enough to remember recently used email addresses. I am trying to find a solution bc I really like AOKP rom and don't want to flash something else.
Sent from my SGH-I777 using xda app-developers app
palehorse2004 said:
I realize that but a custom rom should be smart enough to remember recently used email addresses. I am trying to find a solution bc I really like AOKP rom and don't want to flash something else.
Sent from my SGH-I777 using xda app-developers app
Click to expand...
Click to collapse
Its not the rom that's the problem. Its the email client
Sent from my Nexus 7 using Tapatalk 2
palehorse2004 said:
I realize that but a custom rom should be smart enough to remember recently used email addresses. I am trying to find a solution bc I really like AOKP rom and don't want to flash something else.
Sent from my SGH-I777 using xda app-developers app
Click to expand...
Click to collapse
If it is a different rom with a different email client you shouldn't expect it to work exactly the same
Sent from my Sony Xperia Ion
Is there a way for me to edit some code to enable this type of functionally?
Sent from my SGH-I777 using xda app-developers app
palehorse2004 said:
Is there a way for me to edit some code to enable this type of functionally?
Sent from my SGH-I777 using xda app-developers app
Click to expand...
Click to collapse
You'd probably need to talk to the developers. Which would be google
Sent from my Sony Xperia Ion

Contact help

I went back to 4.1.2 recently and while I was trying to do the google setup I noticed I forgot to flash the at&t modems so my wifi wasn't working, I went back to flash it and when I reboot my google setup had been complete only with no restore on anything, I think I lost all my contacts no apps, but maybe if I can restart google setup I can restore them?anyone know how without reflash?
I can't remove it in accounts and sync
Sent from my LG-E970 using xda premium
Just go into accounts and sync. Resync contacts
gunnyman said:
Just go into accounts and sync. Resync contacts
Click to expand...
Click to collapse
Then my good friend I believe I lost all my contacs because google believes I have no contacts
Sent from my LG-E970 using xda premium
HyDRo1X said:
Then my good friend I believe I lost all my contacs because google believes I have no contacts
Sent from my LG-E970 using xda premium
Click to expand...
Click to collapse
I don't know if this is why, but it appears Google is having sync issues right now.
10acT said:
I don't know if this is why, but it appears Google is having sync issues right now.
Click to expand...
Click to collapse
Not for me, it says last synced today but no one returns to my contacs
Sent from my LG-E970 using xda premium
HyDRo1X said:
Not for me, it says last synced today but no one returns to my contacs
Sent from my LG-E970 using xda premium
Click to expand...
Click to collapse
Can you see your contacts if you sign in to Google on a PC? You said you can't remove the account in Accounts & Sync? Why not? Does it give you some sort of error?
10acT said:
Can you see your contacts if you sign in to Google on a PC? You said you can't remove the account in Accounts & Sync? Why not? Does it give you some sort of error?
Click to expand...
Click to collapse
How do I see contacts on a pc? Never tried it.
Sent from my LG-E970 using xda premium
Nevermind found it, they are there,why can't I get them on my phone?
Sent from my LG-E970 using xda premium
HyDRo1X said:
Nevermind found it, they are there,why can't I get them on my phone?
Sent from my LG-E970 using xda premium
Click to expand...
Click to collapse
Good question, but at least you know they aren't lost. I would try to find out why you can't remove that account. If you could remove it, then add it back, they should sync. If all else fails, you could reflash.

Is there a way to have more emails stored on phone?

As I sell ALOT of eBay stuff I tend to have to use my phone to check PayPal addresses. But trying to load more emails takes ages is there a way to have more available on phone? Cheers guys
Sent from my C6833 using Tapatalk
nathlynn22 said:
As I sell ALOT of eBay stuff I tend to have to use my phone to check PayPal addresses. But trying to load more emails takes ages is there a way to have more available on phone? Cheers guys
Sent from my C6833 using Tapatalk
Click to expand...
Click to collapse
I don't think you can with stock. I'd use a decent third party like maildroid. Then you can have your entire account showing.
Sent from my C6833 using XDA Premium 4 mobile app
SpyderTracks said:
I don't think you can with stock. I'd use a decent third party like maildroid. Then you can have your entire account showing.
Sent from my C6833 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Hmm ok thanks for that. I must admit I'm 1 of those people who likes using stock apps because I don't like most ui's of 3rd party apps. But I have had to change the music app I am using recently and playerpro is very good so far so I'll check it out. Thanks
Sent from my C6833 using Tapatalk
nathlynn22 said:
Hmm ok thanks for that. I must admit I'm 1 of those people who likes using stock apps because I don't like most ui's of 3rd party apps. But I have had to change the music app I am using recently and playerpro is very good so far so I'll check it out. Thanks
Sent from my C6833 using Tapatalk
Click to expand...
Click to collapse
There are a few good ones worth checking:
Touchdown
Enhanced email
Maildroid
K-9
... To name a few. Most have free trials. They're way better than stock!
Sent from my C6833 using XDA Premium 4 mobile app

4.4.4 question

So I installed 4.4.4 on my note 3, and I wanted to take a screenshot for something for work. I then noticed it gives the following statement "Security policy prevents use of screen capture." I do have knox 2.0 because I use it for my employee email. Would this have anything to do with a knox issue or 4.4.4 issue? Thanks in advance
Sent from my SM-N900P using XDA Premium HD app
Could be a policy restriction as a result of your companies security profile too. Did you have email set up on the precious software?
neudof said:
Could be a policy restriction as a result of your companies security profile too. Did you have email set up on the precious software?
Click to expand...
Click to collapse
I had the email set up previous to this update. Everything was working great before the update. Only security I have is AVG pro, but don't think that is preventing me from doing a screen shot.
Sent from my SM-N900P using XDA Premium HD app
Yoshi1221 said:
So I installed 4.4.4 on my note 3, and I wanted to take a screenshot for something for work. I then noticed it gives the following statement "Security policy prevents use of screen capture." I do have knox 2.0 because I use it for my employee email. Would this have anything to do with a knox issue or 4.4.4 issue? Thanks in advance
Sent from my SM-N900P using XDA Premium HD app
Click to expand...
Click to collapse
Have you tried a 3rd party screen shot app to see if it works?
MikeyLee said:
Have you tried a 3rd party screen shot app to see if it works?
Click to expand...
Click to collapse
I checked with 3rd party screenshot apps, says the same thing. I think it has to do with knox 2.0 settings, but don't really want to lose my employee email access.
Sent from my SM-N900P using XDA Premium HD app
Yoshi1221 said:
I checked with 3rd party screenshot apps, says the same thing. I think it has to do with knox 2.0 settings, but don't really want to lose my employee email access.
Sent from my SM-N900P using XDA Premium HD app
Click to expand...
Click to collapse
well I just installed 4.4.4 and I can screen capture with hand and with pen with no problem. I changed nothing in the knox stuff after I installed
It's not knox, uninstalled it and received same message, could it be I downloaded a bad update and just need to factory reset?
Sent from my SM-N900P using XDA Premium HD app
Is your phone a work phone or is it your own personal phone?
Sent from my SM-G900P using Tapatalk
It's a personal phone.
Sent from my SM-N900P using XDA Premium HD app
Im having the same problem with this new update
Sent from my SM-N900P using XDA Free mobile app
I think it is a bad update, probably just need to go back to factory defaults.
Sent from my SM-N900P using XDA Premium HD app

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