[Q] Speakrphone issues [SOLVED] - AT&T HTC One (M7)

Everyone says it is very difficult to hear me on the speakerphone and that I sound distant or garbled. Anyone else experiencing issues with using the speakerphone? I have a silver One from launch day on AT&T.
I'm not sure if it is my phone or a common problem. A friend of mine has a black HTC one and his speakerphone sounds fine.
I have no issue when not using the speakerphone.
Thanks

I got the same complaint when new with the phone. I researched and it seems the noise cancelling mic on the back can make this occur when lying on a flat surface (face up, back on surface). I make sure I don't have it lying flat and speak into the mic on the bottom. Usually I hold it. Haven't had any complaints since. YMMV.
Sent from my ASUS Transformer Pad TF700T using Tapatalk HD

Other Possibility
Then there is this thread in the Sprint HTC One forum. Hmmmm.
http://forum.xda-developers.com/showthread.php?t=2262648

For some reason, I feel like my old Galaxy Note had better call quality than my One. I never had to repeat and raise my voice as much as I do now. I don't like the microphone placement because my left pinky tends to cover it when I take calls. It would've made more sense if the Mic was in the center since the charging port is more to the side.
Sent from the Hottest Phone of 2013 (HTC One)

My issue was the ZAG Invisible shield on the back of the phone was covering the Noise cancellation mic. Even though it looked like the the little square cut out and removed it was not. Apparently this can caused the problem as well. Hope this helps. You can test this by covering the noise cancellation mic while on speaker phone.

Related

Two quick hardware questions about Aria for other owners

Received my Aria from Amazon this week. $339 for this thing is pretty sweet for a no-contract phone. This is my first Android phone and I really like it. Two items are bugging me. If everyone else has the same issues then I'm not going to worry about it.
1. Headphone jack seems a little hissy/staticy on podcasts and music with decent quality earbuds. More noticable on podcasts though. Probably just spoiled by my Zune and my Nokia 5800 as these devices make headphone output a top priority. Is this par for the course?
2. Flipping the phone over in a dark room there is a light leak around the right rear bottom screw hole showing through the cover. There is a little gap that is not there around the other holes. There is no light showing anywhere else. Almost looks like the hole for the cover was just cut slightly too large so it left a little gap. Nothing major, but just wanted to see if it was just my unit. I could definitely photograph it.
1. Audio quality for me seems decent. Then again I'm not an audiophile and have never had a Zine.
2. I have it too. Dann! Cannot unsee!
Sent from my HTC Aria
I have also noticed the hiss problem. It is readily apparent to me in listening to podcasts, but not music (except in parts containing silence).
The second part I am unsure of as I never bothered to look at the back of my phone in darkness. I'll do so later tonight and edit this post if I remember.
Edit: I just went into the bathroom with the lights off and the bottom right corner does show light through the screw hole. Maybe it allows you to orient the phone when looking at the back in complete darkness?
Sent from my HTC Liberty using XDA App
Hiss
after reading the posts on the Hiss on the HTC Aria. I searched Google-HTC aria hiss and came up with several major phone reviewers writing about hearing the hiss sounds on calls. they didnt mention if the hiss was coming from the earbud but this will change my mind about purchasing the ARia.
with music you wont hear it but my ears cant stand hiss on phone calls as they are many slient spots in conversation.
With decent headphones there is most definitely hiss coming from the headphone out. I've tried it with several different compression formats. It's not horrible, but there is more than exists on a DAP. It's unfortunate if you care about quality at all, but the phone will still work as a backup player I guess.

[Q] Buzzing ear speaker?

Has anyone had any issues with the ear speaker used in calls? I've noticed that a lot of the time there's a slight buzzing, especially with the higher frequencies. The ring tone when calling out is a prime example. It doesn't happen every time, but most of it. Not sure if it's an inherent floor with the phone or a problem with my handset?
Not yet had it a week, so will return it if it's a handset issue, but if they all do it not sure there's any point.
Also noticed that the trim around the micro usb port is not well secured - pulling out the cable can pull off the trim surround. I've glued it in now, but a poor piece of design by HTC.
All that said, it's a cracking phone, if a little large. Screen is fantastic, and so responsive.
rob_p said:
Has anyone had any issues with the ear speaker used in calls? I've noticed that a lot of the time there's a slight buzzing, especially with the higher frequencies. The ring tone when calling out is a prime example. It doesn't happen every time, but most of it. Not sure if it's an inherent floor with the phone or a problem with my handset?
Click to expand...
Click to collapse
+1 (me too)
Nobody else having this issue? Just about to contact handtec to get a replacement.
I spoke to HTC and they're not aware of it as a generic fault with the product, so hopefully just a faulty handset. Have requested an RMA with handtec to will report back.
I do get a sound when i change song but nothing like that.
Sent from my TITAN X310e using Board Express
On it's way back to handtec today, so hopefully will have a replacement some time next week that doesn't buzz!
Just to update, got a replacement handset today, and no buzzing coming from the earpiece, so happy days!
Have to say, after going back to my HD7 for the weekend, I'm so glad to get the Titan back - it may be a bit on the big side, but it's a fantastic phone.
feddy84 said:
I do get a sound when i change song but nothing like that.
Sent from my TITAN X310e using Board Express
Click to expand...
Click to collapse
This may be the same as the "pop" that has been reported on Focus S handsets. It appears to be Mango-related. Not good when plugged into a system with some power, and/or a subwoofer.
Does the sound dc spike (pop), occur if the volume is set below max (i.e, 25/30)?
Sent from my SGH-i937 using Board Express
jeremyshaw said:
Does the sound dc spike (pop), occur if the volume is set below max (i.e, 25/30)?
Sent from my SGH-i937 using Board Express
Click to expand...
Click to collapse
+1ish
I haven't had chance to use it often, but it seems like the sound that comes off the speakers when you've maxed out the volume on ordinary phones. It's not ringing but that annoying vibrating sort of noisy feeling when it rings etc.+ it's not all the time though.

Poor speaker quality

I preordered my VZW Note 2 and love it... at least I did until my husband got his. That's when we noticed that the speaker quality of his is much better than mine. Audio sounds a little "tinny" on mine, while it is clear and strong on his. Anyone else having speaker problems?
crcpeach said:
I preordered my VZW Note 2 and love it... at least I did until my husband got his. That's when we noticed that the speaker quality of his is much better than mine. Audio sounds a little "tinny" on mine, while it is clear and strong on his. Anyone else having speaker problems?
Click to expand...
Click to collapse
Could be a lot of things tbh. Are you sure the volume is turned on? I think there is also a limiter that can be checked. Are they the same songs? Are you using a different EQ setting for each phone? Etc...
In other words, if this is true i'd just exchange it.
We're going to do a much more detailed comparison this evening. I'll post the result.
I would swap yours out under warranty. My speaker volume is crazy loud no matter how low I turn it down. I wear very small hearing aids in both ears but still its a very loud ear piece.
This is one of the loudest and clearest cell phone speakers I have heard. It rivals my tablet for clarity at higher volumes.
Loudest and clearest speaker I've ever had the pleasure of having on a cell phone. I do recall way back when I purchased the Samsung Vibrant off Ebay. Phone was brand new but speaker didn't work. I told Samsung I bought off Ebay and they fixed it no questions asked. Worst case scenario, Samsung will fix it.
Sent from my SCH-I605 using xda premium
Well, I removed my case and the battery cover, gave it a blow with a duster, and replaced the battery cover... sounds just as good as the hubby's. It may have been that the battery cover wasn't well seated.
Thanks everyone for your input!

Mic problems on calls ?

So i got the htc one on monday and sometimes when i receive or make a call the people on the other end tell me that they can't hear me or they hear me far from the phone. has anyone noticed this problem ? could this be a mic problem ???
iamfightaa said:
So i got the htc one on monday and sometimes when i receive or make a call the people on the other end tell me that they can't hear me or they hear me far from the phone. has anyone noticed this problem ? could this be a mic problem ???
Click to expand...
Click to collapse
Same issue here. It's like I'm getting muted for a second when talking.
Just throwing this out there, and it might not apply at all, but are you sure your fingers aren't covering up the mic when you're on a call? The Note II that I have has a mic vent right near where I normally place my finger and I was muting myself a lot when I first got the device.
My pinky finger was the culprit.
No mic issue here, but you may want to talk it back to T-Mobile and ask for a replacement
craighwk said:
Just throwing this out there, and it might not apply at all, but are you sure your fingers aren't covering up the mic when you're on a call? The Note II that I have has a mic vent right near where I normally place my finger and I was muting myself a lot when I first got the device.
My pinky finger was the culprit.
Click to expand...
Click to collapse
Mine too. I'm left handed. I wish they put the mic in the middle.
craighwk said:
Just throwing this out there, and it might not apply at all, but are you sure your fingers aren't covering up the mic when you're on a call? The Note II that I have has a mic vent right near where I normally place my finger and I was muting myself a lot when I first got the device.
My pinky finger was the culprit.
Click to expand...
Click to collapse
Not the case, i'll call t-mo this evening.I was wondering if they will be able to replace it at a store ?
I just got off the phone with someone and whenever I put my phone between my shoulder and my cheek to talk they couldn't hear me or complained that it sounded like I was far or maybe looking at my phone. However, when I put the phone back up right as it should be it was fine.
This is weird...
No mic problems here. My gf & I confirmed with my HTC One and her One S.
nKiwan said:
I just got off the phone with someone and whenever I put my phone between my shoulder and my cheek to talk they couldn't hear me or complained that it sounded like I was far or maybe looking at my phone. However, when I put the phone back up right as it should be it was fine.
This is weird...
Click to expand...
Click to collapse
Same here, mine just doesn't work fine in any position, i called t-mo and the rep told me they can't replace it yet as they don't have the "send a replacement" option on the system, i'll go to a store tomorrow to try some luck if not i'll wait a few days and call again.
I've just had complaints while laying down... hold the phone in the exact same position hand-to-head, but laying down I am told I sound far away, standing I sound normal. I made sure not to cover either mic. I never had any such problems with any phone before.
So are any of you covering the hole in the BACK of the phone?? This is a wonderful noise monitoring sensor that will increase or decrease Mic and call volume depending on what it hears. This is mist likely the case for when it is against your shoulder and cheek. I'd check to make sure you're not covering it up.
Sent from my HTC One using Tapatalk 2
rpmccormick said:
I made sure not to cover either mic.
Click to expand...
Click to collapse
No, I was not covering the one on the back.
So i called t-mo and spoke to several reps and they all told me that they don't have the form to send a replacement for this phone yet, i also went to 2 t-mo stores and no luck.I called htc directly and they can't replace the form they can only issue repair tickets which can take 2-3 weeks so no thx, so i just went ahead and unlocked the device and tried several roms and kernels from the international device and no luck, it seems to mic lowers itself when you move the device or something.. so frustrating.
iamfightaa said:
So i called t-mo and spoke to several reps and they all told me that they don't have the form to send a replacement for this phone yet, i also went to 2 t-mo stores and no luck.I called htc directly and they can't replace the form they can only issue repair tickets which can take 2-3 weeks so no thx, so i just went ahead and unlocked the device and tried several roms and kernels from the international device and no luck, it seems to mic lowers itself when you move the device or something.. so frustrating.
Click to expand...
Click to collapse
You might have a lemon. But my mic is perfect on my H1.
J-Hop2o6 said:
You might have a lemon. But my mic is perfect one my H1.
Click to expand...
Click to collapse
fml
maybe a case would help?
A case may help to lift fingers and other hand parts away from the microphone, as a long-term solution for non-hardware-related problems.
I noticed muffled call quality as well and think it might be a defect. I noticed an issue also when I tried testing out the video quality and recorded a song playing from my stereo system. After recording it, I noticed almost all of the sound was on the left channel, and the right channel was almost non-existent. I uploaded the video to my computer to hear it and noticed the same issue - the left earphone was loud and clear, the right was very quiet.
EDIT: It's definitely an issue with the bottom microphone. When I cover the back speaker, the video's sound is almost gone. When I cover the bottom speaker (right channel), there isn't much of a difference at all.
Have any of you tried making a video recording with audio and also noticed this issue?

M7 Blown speaker replacement issue.

I recently started to hear rattle from my top speaker on the m7, so i ordered a replacment online, but it too sounded blown and rattled when i put it in to the phone. i thought just bad luck and ordered 3 more from another seller on ebay, all those speakers sound bad as well. i am in the process of having replacements being shipped over from both sellers, but i dont understand why all four speakers would have the same issue. Has anyone had similar problems with their replacement speakers?
I tested first by inserting the speakers in the phone but it was getting tiring replacing speakers and it also started to damage my phone the repeated pulling of the boards and pushing them, so i found an audio amp that could play the speakers at usual levels, all of them rattle when not in the phone, next i had a htc frame laying around that i inserted them in after cleaning them with duct tape, they still rattle.
I cant seem to fix this issue. I am thinking of using a bottom speaker as a replacment for the top after possibly modifying it, it seems to be more powerful and resistant to wear, but has anyone tried this before, if so please tell me what modifications were made.
Check the headphone output for distorted sound. If so, the internal audio amplifier might be blown, and replacing the speakers will make no difference.

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