[Q] Alcatel OT-995 stuck on boot screen/softbricked - Android Q&A, Help & Troubleshooting

Hi guys,
Last week, I was installing some custom ROMs on my brothers OT-955.
Everything worked fine, I got CWM on there and installed a ROM called PAC (http://forum.xda-developers.com/showthread.php?t=2088694).
It worked pretty well, but the phone froze a couple of times a day so I decided to try some others yesterday.
When I installed a CM-based ROM, I got a 'status 7' error in CWM and after I rebooted the phone was stuck in a boot loop.
After a while, it showed up when I ran `fastboot devices` and I was able to get it into recovery and install a different ROM.
When that ROM had some trouble I ran into the same 'status 7' error with another one.
I miss-clicked and rebooted instead of installing a working ROM.
Once again, I was able to reboot to recovery using fastboot and everything worked out.
Fast forward 30 minutes, the last ROM had some trouble too and I decided to move back to stock.
CWM reported that stock was installed successfully so I rebooted.
Since then, the phone won't move past the boot screen.
Fastboot doesn't recognize it, `adb` used to recognize it as offline until I replugged it.
I already:
Reinstalled the device driver
Cycled the power (empty, full)
Tried a different host machine
I have no idea what to try next.
Is there someone here with general 'stuck on bootscreen' experience or in-depth OT-995 experience?
Kind Regards,
Tim

Have you wiped cache and dalvik cache before installing a ROM ? You should also format the /system partition for a clean install. Before installing a ROM.
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Ki6465 said:
Have you wiped cache and dalvik cache before installing a ROM ? You should also format the /system partition for a clean install. Before installing a ROM.
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Yes, I wiped the data and cache before installing new ROMs.
I did not format the /system partition, though.

Try wiping cache, dalvik cache and format /system then install the ROM. Hope this works
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Ki6465 said:
Try wiping cache, dalvik cache and format /system then install the ROM. Hope this works
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I have no way to get to the recovery since I can't connect using fastboot or adb.

timvdalen said:
I have no way to get to the recovery since I can't connect using fastboot or adb.
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Click to collapse
Oh so the only way to enter CWM is through adb ? Not using any key combinations ? Like volume up or down ?
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Ki6465 said:
Oh so the only way to enter CWM is through adb ? Not using any key combinations ? Like volume up or down ?
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Click to collapse
It's not my own phone so I don't know for sure, but it isn't volume down + power on.
I'm also pretty sure that something is wrong beyond that.
If I had fastboot access I would just directly boot the image (although I did flash it).
EDIT: oh wow, volume up did it.
How stupid of me to not try it.

Okay so you're in recovery ?
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Ki6465 said:
Okay so you're in recovery ?
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Click to collapse
Yep, everything will work out.
I feel so stupid now, hehe.
Thanks for the suggestion!

You're welcome :thumbup: Let me know if it works.
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Ki6465 said:
You're welcome :thumbup: Let me know if it works.
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Click to collapse
Yup, got it to boot

Awesome :thumbup:
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brick alcatel 995A
Hi, i need your help, i have a alcatel ot 995A bricked, it just stock on alcatel logo, i was triying to isntal custom rom on it, durring the installition it give an error an when boot it just reach to alcatel logo. sorry for my English. (s.o.s guys)
Ki6465 said:
Awesome :thumbup:
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I have this same problem with my alcatel ot 995, but my hard reset doesnt do anything. how could i replace this android with new one?

Related

[Q] New to rooting i717

I have an AT&T i717 running ics stock rom. I installed cwm 5.0. something and was intending on installing the CM10 JellyBean rom from paranoid. It would not install from sd card. tried another rom from diff developer, same thing. I read that I needed an updated cwm so I tried to flash another, wouldnt work with the version of ODIN i had so i upgraded to v3.07, was able to flash another and then when I went to recovery it stayed in a black screen, reflashed the older version of cwm and now when I go to recovery it will show the main screen, but if I try to install or even reboot it takes the menu away and shows the symbol in the center. Am I just completely stupid? Have I missed something?
Are you rooted?
Sent from my SGH-I897 using xda app-developers app
severinca said:
Are you rooted?
Sent from my SGH-I897 using xda app-developers app
Click to expand...
Click to collapse
Yes...That is the first step I believe.
UPDATE: I have CWM recovery 5.5.0.4 working properly but I am getting an Error Status 7 (yes I have searched but everything I found was old and didn't help) I am trying to run cm-10.1-20120113-NIGHTLY-i717 build as well as pa_quincyatt-2.56-20121219-013738 build. both show same error. Any ideas?
U need to install twrp and then flash from twrp ull have no problem thn
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
deron37129 said:
U need to install twrp and then flash from twrp ull have no problem thn
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
Click to expand...
Click to collapse
Thank you. I will give an update shortly.
well the rom flashed and it is in first boot. just flashing the paranoid android 2.+ symbol on the screen. I have heard the first boot is the longest. Been about 5 Minutes. thought I would say thank you (hopefully not prematurely)! :good:
Shudnt have any trouble long as u did a full wipe
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deron37129 said:
Shudnt have any trouble long as u did a full wipe
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
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I just realized I forgot to do that...
Do I select factory reset or system from the twrp menu?
MonsterSubie said:
I just realized I forgot to do that...
Click to expand...
Click to collapse
Did it work?
Figured it out. Cleared both cache and delvik Cache and did a factory reset. worked like a charm. thanks for the help and I hope this helps others as well.
Just for future reference, also wiping system along with wiping cache/dalvik and factory reset is good practice. Sometimes not wiping system can cause some issues.
Sent from my SAMSUNG-SGH-I717 using xda app-developers app

[Q] Too much rebooting time after factory reset

Hello all
I was doing factory reset on my Samsung Galaxy y duos GT-S6102 using ClockWorkMod recovery. For this I followed these steps. After it, on rebooting the system, it's taking too much time. It has already been upto 8-9 hours and still in process and it's being annoying now
Please tell me what's the general time it takes to reboot after formatting using ClockWorkMod recovery?
Sounds like you wiped your system partition, flash a new ROM or a backup
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demkantor said:
Sounds like you wiped your system partition, flash a new ROM or a backup
Sent from my Nexus 4 using xda premium
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Click to collapse
Thanks for the reply demkantor. Yes I wiped my systems partition. So what to do now to get my phone start? For flashing a new ROM it requires the phone to be switched on.
Can you not boot into bootloader or recovery?
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demkantor said:
Can you not boot into bootloader or recovery?
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I am booting it into normal mode. Doesn't work
So you are saying you can not boot into recovery or bootloader no matter how hard you try? The only thing you can do is boot to os and it fails?
There is no way of getting into recovery mode or bootloader?
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demkantor said:
So you are saying you can not boot into recovery or bootloader no matter how hard you try? The only thing you can do is boot to os and it fails?
There is no way of getting into recovery mode or bootloader?
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No, I am saying that I tried both recovery or bootloader mode, it fails. And even booting in normal mode fails. The only thing I am seeing for hours while booting is the black screen with my phone name.
Unfortunately if you can't get into bootloader and have no functioning os or recovery there is nothing to do but JTAG, unless you phone has a download mode function. I'm unfamiliar with your specific phone but many samsungs have a download mode, can you get into this.
demkantor said:
Unfortunately if you can't get into bootloader and have no functioning os or recovery there is nothing to do but JTAG, unless you phone has a download mode function. I'm unfamiliar with your specific phone but many samsungs have a download mode, can you get into this.
Click to expand...
Click to collapse
Yes....my Galaxy y duos GT-S6102 has download mod. What to do with it now?
Use Odin or hiemdall to flash back to stock, it will be like the day you got your phone, everything but SD card will be returned to stock.
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demkantor said:
Use Odin or hiemdall to flash back to stock, it will be like the day you got your phone, everything but SD card will be returned to stock.
Sent from my Nexus 4 using xda premium
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I used Odin and it worked. Thanks a lot :victory:
demkantor said:
Use Odin or hiemdall to flash back to stock, it will be like the day you got your phone, everything but SD card will be returned to stock.
Sent from my Nexus 4 using xda premium
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Click to collapse
I used Odin and it worked. Thanks a lot :victory:

Soft Bricked Due to Unable to Mount Cache

So I am stuck not being able to boot into any ROM due to this error. I was getting the unable to mount sd/internal card message but have moved on past that by booting into TWRP mounting usb and formatting the internal card. Now I cannot get the phone to mount cache to reflash a ROM. It will flash the ROM then spit out E:Unable to mount /cache....but it will show as Successful but when I boot it just hangs on the boot animation. I've tried TWRP 2.5.0.0 and 2.6.0.0. My phone is S-Off. I've been at this for about 4 hours now...
AndrasLOHF said:
So I am stuck not being able to boot into any ROM due to this error. I was getting the unable to mount sd/internal card message but have moved on past that by booting into TWRP mounting usb and formatting the internal card. Now I cannot get the phone to mount cache to reflash a ROM. It will flash the ROM then spit out E:Unable to mount /cache....but it will show as Successful but when I boot it just hangs on the boot animation. I've tried TWRP 2.5.0.0 and 2.6.0.0. My phone is S-Off. I've been at this for about 4 hours now...
Click to expand...
Click to collapse
Not sure if this will help, but I ran across a similar issue with a phone I did some work on awhile back. Try a factory reset from recovery and see if that clears things up.
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FinZ28 said:
Not sure if this will help, but I ran across a similar issue with a phone I did some work on awhile back. Try a factory reset from recovery and see if that clears things up.
Sent from my EVO using XDA Premium 4 mobile app
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THAT DID IT!!!! You rawk. Thanks so much:laugh:
No problem:thumbup:
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FinZ28 said:
Not sure if this will help, but I ran across a similar issue with a phone I did some work on awhile back. Try a factory reset from recovery and see if that clears things up.
Sent from my EVO using XDA Premium 4 mobile app
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WOW! nice work I learned something today :highfive:
bigdaddy619 said:
WOW! nice work I learned something today :highfive:
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Click to collapse
Amazing the things you learn working on a phone that's not your own
Sent from my EVO using XDA Premium 4 mobile app
Magnum_Enforcer said:
Not sure if this will help, but I ran across a similar issue with a phone I did some work on awhile back. Try a factory reset from recovery and see if that clears things up.
Sent from my EVO using XDA Premium 4 mobile app
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Click to collapse
So i was sitting here with my brand new OnePlus One having this "Unable to mount cache problem" searching endlessly for the solution..
And it was THAT simple!
Thank you so much sir
Hi ik i am late but please help
i have the same problem with htc one m8 , been trying for 10+ hours to fix it

I bricked my friend's S2, please help!

Ok, so I've rooted 2 phones so far with no problem. But when I did it to my friend, the phone won't lauch the rom any more (tried with slimbean).
I used this method before I installed slimbean: http://scientimystic.wordpress.com/...i9100-having-android-4-1-2-official-firmware/
After installing it, it wouldn't load. So I reinstalled my backup that I did after I rooted, and nothing, the phone is just stuck on the galaxy s2 screen and a yellow exclamation triangle below.
I can boot into cwm or download mode, but I can't transfer files on my phone I think.
Please help, if it was my phone I wouldn't be so desperate but I really don't want to screw up my friends phone.
If you can boot into cwm and download mode it aint bricked.
All it is....is a borked OS......I'm guessing that if you were on JB before, that when you backed up, you didn't include the preload partition. If your chosen custom rom zip is still on your phone, boot into cwm and flash it again. Thiss time though, before you reboot the phone post flash, wipe cache, dalvic and data.....then reboot.
Sent from my GT-I9100 using xda app-developers app
keithross39 said:
If you can boot into cwm and download mode it aint bricked.
All it is....is a borked OS......I'm guessing that if you were on JB before, that when you backed up, you didn't include the preload partition. If your chosen custom rom zip is still on your phone, boot into cwm and flash it again. Thiss time though, before you reboot the phone post flash, wipe cache, dalvic and data.....then reboot.
Sent from my GT-I9100 using xda app-developers app
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Click to collapse
Hey, ok then well I thought bricked meant you can't load the rom.
My backup actually worked now so all is ok, but I can't install any custom rom - every one of them just loops indefinitely at the loading once I flash it, and after that it won't do anything until i revert my backup.
Are you sure you're rooted?
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keithross39 said:
Are you sure you're rooted?
Sent from my GT-I9100 using xda app-developers app
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Click to collapse
Yes, I used the guide in the link and checked some apps that required root.
Your custom rom installs......are you doing the post install wipes?
Are you waiting long enough for the phone to complete the first boot?
It always takes longer than usual for that initial boot......
Sent from my GT-I9100 using xda app-developers app
keithross39 said:
Your custom rom installs......are you doing the post install wipes?
Are you waiting long enough for the phone to complete the first boot?
It always takes longer than usual for that initial boot......
Sent from my GT-I9100 using xda app-developers app
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Click to collapse
Yes, I wiped the cache afterwards and I waited enough.. 15 minutes sure is enough of a wait, is it not?
Yeah....15 minutes is plenty long enough......but when I said wipes....I didn't mean just cache....I meant dalvic and data too.....
Sent from my GT-I9100 using xda app-developers app
Clearly, you haven't wiped data.

[Q] Stuck in bootloop

I am running the Cyanogenmod 11 Nightly from the 11th, and also running crpalmers kernel 5.4.2. I had ART turned on, and was running Gravitybox Xposed Modules. While I was using the phone, while on the charger, it randomly rebooted, and showed the splash screen. The phone was just about dead when it was being used on the charger. While on the charger, the phone repeatedly shows the splash screen, followed by a black screen, and then a vibration like it had just been powered on, and shows the splash screen. This cycles while plugged into the computer. When first plugged into the computer, the computer (Windows 7) makes noises like it is connected and then removed. The phone is not recognized in fastboot or adb. I was able to access the bootloader menu by holding the power and volume down keys. Usually I can not navigate through it by using the volume keys, and it reverts back to the bootloop within 30 seconds. I don't know what is causing this problem, so I tried to give as much info as possible. Any help is appreciated. Thank you in advance.
Hope someone can get you sorted out. Never experienced that particular issue.
Sent from my HTC6435LVW using Tapatalk
Can you get to your recovery or factory reset in the bootload
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thayl0 said:
Can you get to your recovery or factory reset in the bootload
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When I access the bootloader I am unable to select anything before the phone returns to the bootloop. I can't get to recovery or factory reset. I also believe that running an RUU would be unsuccessful because the phone is in neither ADB and Fastboot mode.
zach p said:
When I access the bootloader I am unable to select anything before the phone returns to the bootloop. I can't get to recovery or factory reset. I also believe that running an RUU would be unsuccessful because the phone is in neither ADB and Fastboot mode.
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Click to collapse
I'd just get a replacement then.
Sent from my HTC6435LVW using XDA Premium 4 mobile app
thayl0 said:
I'd just get a replacement then.
Sent from my HTC6435LVW using XDA Premium 4 mobile app
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I was able to stop the bootloop somehow. Must have been a combination of attempting to charge it all day and the constant attempts to reboot into recovery. Now I'm in recovery, and there is no partitions. I am unable to factory reset or format data of any kind. I had pushed a ROM to the device in the recovery. I was unable to flash this rom, or the stock splash screen.
zach p said:
I was able to stop the bootloop somehow. Must have been a combination of attempting to charge it all day and the constant attempts to reboot into recovery. Now I'm in recovery, and there is no partitions. I am unable to factory reset or format data of any kind. I had pushed a ROM to the device in the recovery. I was unable to flash this rom, or the stock splash screen.
Click to expand...
Click to collapse
Can you use adv and fastboot. If so I'm going to send you a link to 3.06 ruu
Sent from my HTC6435LVW using XDA Premium 4 mobile app
thayl0 said:
Can you use adv and fastboot. If so I'm going to send you a link to 3.06 ruu
Sent from my HTC6435LVW using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Fastboot and ADB are working properly, and that would be great!
zach p said:
Fastboot and ADB are working properly, and that would be great!
Click to expand...
Click to collapse
just remember to backup everything u want to keep this will delete everything and put your pho e back to the current 3.06 it will also install latest radio and hboot so it might lock your bootloader but all you'll half to do is run rumrunner.
http://forum.xda-developers.com/showthread.php?t=2570548
Sent from my HTC6435LVW using XDA Premium 4 mobile app
thayl0 said:
just remember to backup everything u want to keep this will delete everything and put your pho e back to the current 3.06 it will also install latest radio and hboot so it might lock your bootloader but all you'll half to do is run rumrunner.
http://forum.xda-developers.com/showthread.php?t=2570548
Sent from my HTC6435LVW using XDA Premium 4 mobile app
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Click to collapse
Thank you so much you have been a great help
Let me know if it fails. You half to b s off to flash it threw fastboot.
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thayl0 said:
Let me know if it fails. You half to b s off to flash it threw fastboot.
Sent from my HTC6435LVW using XDA Premium 4 mobile app
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Click to collapse
It failed at first, but I tried using jailbird's workaround mentioned in the thread, and it worked like a charm. Thank you again for all your help!
zach p said:
It failed at first, but I tried using jailbird's workaround mentioned in the thread, and it worked like a charm. Thank you again for all your help!
Click to expand...
Click to collapse
Now you may half to rerun runrummer before anything. Then install custom recovery.
Sent from my HTC6435LVW using XDA Premium 4 mobile app
So i had a similar problem last evening, left phone over night in bootloop off charger till it died and woke up this morning reconnected bootloop continued for 10 mins then phone booted up, relocked bootloader, flashed stock ruu, unlocked bootloader and installed nusense working fine so far.

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