[Q] Instagram Video Crashes - Android Q&A, Help & Troubleshooting

Hi,
I currently have Liquidsmooth http://forum.xda-developers.com/showthread.php?t=2039995&highlight=liquidsmooth ROM flashed on my Galaxy S3.
Instagram Video app always seems to crash and restart my phone every time I try to exit out of the video recording mode. Another problem with it is that when I film record and stop and record again, the image distorts and the colours become inverted.
Another problem arises in Snapchat app where it simply restarts my phone, if I try and go back to record a video.

Have you looked around for users with similar problems?

I got the same problem. Note1

Related

[Q] Camera video recording hanging

Hi guys.
i've had my prime for awhile now, used it's video recording before, but today it seems to be having some problems.
1. Video Recording in Full HD 1080p for 1 min, once i click on the stop, it hangs there for quite awhile, and ultimately pops up the message box "camera app has hanged" , even if i click wait, the camera seems to hang indefinitely and the only way for me to close it is to force reboot.
2. If i record at 20sec or 40sec, it doesn't have a problem. though it hangs around (i think it's converting the videos)
anyone else have this problem? also anyone knows of any alternative camera app other then the stock one?
Mine did the same thing the other night and I had to force close it. When I tried to relaunch the application it said it could not connect to the camera device. I had to do a full shutdown and reboot. I think there are too many bugs either in the OS, the application or the tablet. If you find a better camera app let me know please.
Glad to hear i'm not the only one
There's a few more things i noticed though. This only happened after the recent update. So i'm guessing it's a software problem.
2nd thing is, i'm wondering if it is necessary to actually do a conversion after the video recording. My HD2 phone can record videos without any hanging after i click on the stop button.
Not much hanging or crashes here but I do experience freezes when zooming while recording video. Wondered if this was app or hardware...
hmm i tried on a friend's Transformer (not prime)
Their video recording is seemless.. the moment i click the stop recording button. the recording stops instantly and no hanging or anything..
i'm wondering if it has anything to do with our multiple updates..
I do remember multiple reports of the Prime's very poor disk performance. It scored very low on multiple benchmarks.
Update on this. i sent my Prime to ASus service center. Reported this pproblem + another dock problem. Will update once i get my prime back
Update on this. I just got my prime back. They did a excellent job. Completely fixed now. Video recording is fluid. Even recording for 20sec / 40 sec / 1 min, it stops immediately. I guess just a re-fresh would have solved the problem but since i had another dock problem which they'll need to fix, they fixed this at the same time.

My S4 screen stucks after playing a video

Hello guys,
i have bought few months ago a s4 phone i9515 and manually upgraded it from 4.4.2 to 5.0.1. And after two months i started having a problem.
Whenever i try to watch any video doesnt matter where(for example youtube facebook or any other app) my screen freezes after 20-30sec,but the audio continues. If i leave it after 20-30 seconds my screen continues the video,but doesnt sync the picture and the sound and its kinda impossible to enjoy anything like this. I tried by uninstalling youtube and again installing it and the problem is still there.
i hope someone has a good solution for me.
Sry if this is the wrong place for this thread.
thx in andvance. Cheers

Huawei Y6 II - Instagram & Facebook story modes camera issues

Since I bought a brand new Huawei Y6 II a couple of weeks ago I noticed that both Instagram and Facebook apps were presenting issues with my camera in their respective story modes. Everything works fine except when I record a video, the image starts to freeze and lag making it impossible to record a smooth video (the audio comes out fine, though).
The native camera app works completely fine. WhatsApp story mode does not present this issue too, this only happens on IG and FB. I've had not tried out Snapchat since I don't really use it.
Phone is NOT rooted. It has EMUI version 4.1. I have not found any records on this issue anywhere on the internet, so I really could use some help.
I also have the same problem with you, have you found the solution?

LGV30+ video playback problem

I'm looking for a solution for a video playback problem my LG-H930DS (SEA) has after the 8.0 Oreo update. When I start the phone everything is working well, but after a few minutes of normal usage the built-in videoplayer cannot play video recordings made by the phone itself. It says "Cannot play video - This file type is not supported" Then I have to restart the phone to get it working again. But it fails nearly every day. I wouldn't mind this failing because I can choose a different app to play the gallery videos, but the problem is that Snap-chat videos fail to play as well when this happens, until next restart. That's the bug I cannot have. Also when the phone gets into the state of not playing videos, the ringtones and alarm clock make no sound.
To start the problem I only have to open a few random web pages in chrome, open the gallery a few times, play some videos , and in a few minutes of this usage video playback crashes. MX player, VLC and youtube still work though.
I have done a lot of troubleshooting for this problem:
Full restore of the phone
Flashed different firmwares, H930DS20b, H930DS20d, and the european variant H93020d
Tried with no apps installed, other then preinstalled ones
Tried it in safe mode
But the problem always remains.
I always use the same google account. And after upgrading to 8.0 the problem does not seem to start until I restart the phone for the first time, after that it's constantly failing. Don't know if it starts when the memory gets close to full or not, but nothing else is failing on the phone.
I have now downgraded my phone to the Android Nougat 7.1.2 (H930DS10d) and this problem is not there, no matter how hard I try to replicate it.
I can only find one link on google where this problem is reported. (problem #6)
I have contacted LG Support, and they had never heard about this, and wanted me to send my phone in for repairs. But I'm not willing to pay for shipping from Europe to Asia, if this is just a software problem.
Is someone else getting this problem, or does know a fix or a workaround for it? Or is there a way for me to view the errors the phone is running into?
Sorry for the long post, hope someone is willing to read it and give me a little help
I finally found out what the problem is. It's actually just media files in the storage I use every day. These files only contain audio, but have the extension .ts. Video playback on the phone fails because the gallery is trying to create thumbnails of them to display. The workaround for the problem was to place a .nomedia file in the folder containing those files, to hide them from the gallery. After that the problem stopped. I've been using these files for years, and it has never been a problem until Android 8.
have you tried some other video player?
stock one is quite basic and thin.
Hi, yes I do use another players, but the gallery is failing video plaback in snapchat and stopping ringtones and alarms from working aswell, without using the stock player.
Same problem here with LG V30
I have the same problem with my phone I have the T-Mobile V30 and I have the same issue. I figured out not to take videos in 4k [email protected] works fine. But the moment I create a video at 4k it either starts playing and stops midway with sound continuing to play with frozen picture or it just says it doesn't support the video.
I've been using LG phones ever since the G2 and never had any other phone or any problems with them. This one though is getting really annoying.
I hate these Q&A format threads with a passion. I wish people would just open regular threads...
Jopson said:
I have the same problem with my phone I have the T-Mobile V30 and I have the same issue. I figured out not to take videos in 4k [email protected] works fine. But the moment I create a video at 4k it either starts playing and stops midway with sound continuing to play with frozen picture or it just says it doesn't support the video.
Click to expand...
Click to collapse
Have you tried other video players like VLC, MXPlayer?
Yes sir I did many players and VLC is always on all my devices and it also gets stuck. I'll try the .nomedia file and see how that works
And I have a problem with the smoothness of video playback in gallery, whether it's a bluray movie in mp4/mkv FHD format, or from camera in FHD or in 4k is always on Android 8.0 I have a delicate jam, how would he lose single frames every 0.7sec ~ 0 , 25sec. I came back for testing on 7.1.2 and it is perfectly smooth always, as soon as I updated to 8.0 version 20d or the latest 21h there are jam ... how b was an oreo error, quite a few friends did not catch up with this problem, I'm a perfectionist and I look at every detail whether it's a video or sound, that's why I chose the highest model of the phone.
LG releases more patches (already 4) and as soon as it appears oreo are staples. You can see that this is a pfroblem with support for video caps because MX Player also has micro jams on the hardware codec.
Interestingly, youtube is fluid.
I only hope that the Android Pie will be improved.
I'm having the same problem as well please let me know when you will find the solution to this problem of smoothness of video
At first it was running smooth AF but after some time i noticed the problem after 1 day of use.
Reseting the phone didnt work.

Question Videos stops playing in apps

I have been experiencing this weird bug where after a day or two, videos inside apps like prime video, youtube, vanced stop working (tested only these). The video works fine when I open youtube in browser but these app seem like stuck in a loading state. Even funnier thing is that I couldn't record my screen when this happens. The screen recording floating window hangs as well. The only thing that I know fixes this is a restart.
Please help me out guys. If you want then I can record the screen using another device.
Haven't faced anything like this on my nord 2. I advice you to do a factory reset and do check whether you are in the latest build or not.
I am facing similar issue please someone help

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