Since I bought a brand new Huawei Y6 II a couple of weeks ago I noticed that both Instagram and Facebook apps were presenting issues with my camera in their respective story modes. Everything works fine except when I record a video, the image starts to freeze and lag making it impossible to record a smooth video (the audio comes out fine, though).
The native camera app works completely fine. WhatsApp story mode does not present this issue too, this only happens on IG and FB. I've had not tried out Snapchat since I don't really use it.
Phone is NOT rooted. It has EMUI version 4.1. I have not found any records on this issue anywhere on the internet, so I really could use some help.
I also have the same problem with you, have you found the solution?
Related
Hi,
I currently have Liquidsmooth http://forum.xda-developers.com/showthread.php?t=2039995&highlight=liquidsmooth ROM flashed on my Galaxy S3.
Instagram Video app always seems to crash and restart my phone every time I try to exit out of the video recording mode. Another problem with it is that when I film record and stop and record again, the image distorts and the colours become inverted.
Another problem arises in Snapchat app where it simply restarts my phone, if I try and go back to record a video.
Have you looked around for users with similar problems?
I got the same problem. Note1
As the title says, I've got some really bad lag when using the Lenses in Snapchat. The camera works fine when there is no lens on screen, but as soon as one starts tracking my face it turns into a slideshow. It even plays back this way when I view a recorded snap. The filters in Facebook Messenger work fine without lag. Does any other Tribute HD users have this problem? I've tried hard resetting and also reinstalling Snapchat but nothing helps. Surely the phone isn't under powered enough to be causing this is it? Even i check Snapchats memory usage it's never used more than 350mb, and I've always got at least 800mb of ram free when starting Snapchat.
No one? I've emailed Snapchat about this issue but have yet to hear anything back from them. I've even installed an older version to see if that changed anything but it didn't help.
I am having a problem where the Skype overlay disappears after 5 seconds if I go back to the home screen or switch to another app. I know it is not Skype's problem because I tried the same version on my older Galaxy Note Edge phone and it works perfectly especially when I am playing multiplayer games with my friends.
I have set the priority of the Skype app to the highest and allowed it to overwrite other apps in the EMUI settings so I don't know why this problem is occurring. Same goes for FB Messenger's video call overlay. Anyone knows the fix to this? It is super annoying.
Thanks!
Nobody else got this issue or my post got burried? This Skype and FB Messenger video overlay disappearing thing is a huge issue for me since I want to be multitasking when video chatting. I know it works because the video overlay gradually disappears as if the software detected it and removed it.
Another thing to note is that app multitasking also does not work with Skype and FB Messenger so I can't divide the screen in half while running them.
I'm looking for a solution for a video playback problem my LG-H930DS (SEA) has after the 8.0 Oreo update. When I start the phone everything is working well, but after a few minutes of normal usage the built-in videoplayer cannot play video recordings made by the phone itself. It says "Cannot play video - This file type is not supported" Then I have to restart the phone to get it working again. But it fails nearly every day. I wouldn't mind this failing because I can choose a different app to play the gallery videos, but the problem is that Snap-chat videos fail to play as well when this happens, until next restart. That's the bug I cannot have. Also when the phone gets into the state of not playing videos, the ringtones and alarm clock make no sound.
To start the problem I only have to open a few random web pages in chrome, open the gallery a few times, play some videos , and in a few minutes of this usage video playback crashes. MX player, VLC and youtube still work though.
I have done a lot of troubleshooting for this problem:
Full restore of the phone
Flashed different firmwares, H930DS20b, H930DS20d, and the european variant H93020d
Tried with no apps installed, other then preinstalled ones
Tried it in safe mode
But the problem always remains.
I always use the same google account. And after upgrading to 8.0 the problem does not seem to start until I restart the phone for the first time, after that it's constantly failing. Don't know if it starts when the memory gets close to full or not, but nothing else is failing on the phone.
I have now downgraded my phone to the Android Nougat 7.1.2 (H930DS10d) and this problem is not there, no matter how hard I try to replicate it.
I can only find one link on google where this problem is reported. (problem #6)
I have contacted LG Support, and they had never heard about this, and wanted me to send my phone in for repairs. But I'm not willing to pay for shipping from Europe to Asia, if this is just a software problem.
Is someone else getting this problem, or does know a fix or a workaround for it? Or is there a way for me to view the errors the phone is running into?
Sorry for the long post, hope someone is willing to read it and give me a little help
I finally found out what the problem is. It's actually just media files in the storage I use every day. These files only contain audio, but have the extension .ts. Video playback on the phone fails because the gallery is trying to create thumbnails of them to display. The workaround for the problem was to place a .nomedia file in the folder containing those files, to hide them from the gallery. After that the problem stopped. I've been using these files for years, and it has never been a problem until Android 8.
have you tried some other video player?
stock one is quite basic and thin.
Hi, yes I do use another players, but the gallery is failing video plaback in snapchat and stopping ringtones and alarms from working aswell, without using the stock player.
Same problem here with LG V30
I have the same problem with my phone I have the T-Mobile V30 and I have the same issue. I figured out not to take videos in 4k [email protected] works fine. But the moment I create a video at 4k it either starts playing and stops midway with sound continuing to play with frozen picture or it just says it doesn't support the video.
I've been using LG phones ever since the G2 and never had any other phone or any problems with them. This one though is getting really annoying.
I hate these Q&A format threads with a passion. I wish people would just open regular threads...
Jopson said:
I have the same problem with my phone I have the T-Mobile V30 and I have the same issue. I figured out not to take videos in 4k [email protected] works fine. But the moment I create a video at 4k it either starts playing and stops midway with sound continuing to play with frozen picture or it just says it doesn't support the video.
Click to expand...
Click to collapse
Have you tried other video players like VLC, MXPlayer?
Yes sir I did many players and VLC is always on all my devices and it also gets stuck. I'll try the .nomedia file and see how that works
And I have a problem with the smoothness of video playback in gallery, whether it's a bluray movie in mp4/mkv FHD format, or from camera in FHD or in 4k is always on Android 8.0 I have a delicate jam, how would he lose single frames every 0.7sec ~ 0 , 25sec. I came back for testing on 7.1.2 and it is perfectly smooth always, as soon as I updated to 8.0 version 20d or the latest 21h there are jam ... how b was an oreo error, quite a few friends did not catch up with this problem, I'm a perfectionist and I look at every detail whether it's a video or sound, that's why I chose the highest model of the phone.
LG releases more patches (already 4) and as soon as it appears oreo are staples. You can see that this is a pfroblem with support for video caps because MX Player also has micro jams on the hardware codec.
Interestingly, youtube is fluid.
I only hope that the Android Pie will be improved.
I'm having the same problem as well please let me know when you will find the solution to this problem of smoothness of video
At first it was running smooth AF but after some time i noticed the problem after 1 day of use.
Reseting the phone didnt work.
Hi,
Since I bought GT 2 PRO global version (RMX3301) 2 months ago, I have an issue with sending videos (recorded from the main camera) as videos playback get choppy after being processed by whatsapp.
latest updates did not solve the issue.
However, if I record and send videos directly from whatsapp, the playback is smooth.
Anyone faces the same problem? Any fixes?
Exact same issue here, have been trying every different setting etc and nothing working.
Same here. Gdpr version
Sorry, I posted a fix I thought works but doesn't ...
If you change video options to 4k, 30-60 fps, it´s must work for you.
Is better ,but no, not working
Same problem
try turning of hevc (h265) video in setting, alternatively cut the video shorter using the editor and use the new video
same problem here. Just found out the culprit. if you download the video to computer and try to read the FPS, it always using weird number, like 28.97, 29.41, 29,33 fps. I guess that what really make whatsapp compression failed, it tried to upscale the frame rate to 30 fps but because the FPS never have constant rate, the output get choppy.
I tried using Gcam, and works perfectly, because Gcam always produce 30 fps video.
Realme should fix this bug
To solve this inconvenience (it happens in several mobiles that are not Samsung and Iphone), you must use the "VenLow" application (I suggest downloading the premium app from google) and that's it, the same application indicates how to use it and you can also watch videos on youtube. Greetings People from Chile.
Just noticed that problem was solved already