Question Whatsapp choppy video - Realme GT 2 Pro

Hi,
Since I bought GT 2 PRO global version (RMX3301) 2 months ago, I have an issue with sending videos (recorded from the main camera) as videos playback get choppy after being processed by whatsapp.
latest updates did not solve the issue.
However, if I record and send videos directly from whatsapp, the playback is smooth.
Anyone faces the same problem? Any fixes?

Exact same issue here, have been trying every different setting etc and nothing working.

Same here. Gdpr version

Sorry, I posted a fix I thought works but doesn't ...

If you change video options to 4k, 30-60 fps, it´s must work for you.

Is better ,but no, not working

Same problem

try turning of hevc (h265) video in setting, alternatively cut the video shorter using the editor and use the new video

same problem here. Just found out the culprit. if you download the video to computer and try to read the FPS, it always using weird number, like 28.97, 29.41, 29,33 fps. I guess that what really make whatsapp compression failed, it tried to upscale the frame rate to 30 fps but because the FPS never have constant rate, the output get choppy.
I tried using Gcam, and works perfectly, because Gcam always produce 30 fps video.
Realme should fix this bug

To solve this inconvenience (it happens in several mobiles that are not Samsung and Iphone), you must use the "VenLow" application (I suggest downloading the premium app from google) and that's it, the same application indicates how to use it and you can also watch videos on youtube. Greetings People from Chile.

Just noticed that problem was solved already

Related

[Q] My Neo restarts when watching videos in mp4 (1280x720)

Hi guys! I apologize for my bad English.
My Neo restarts when watching videos in mp4 (1280x720). It also reboots when recording HD video. This problem only for new firmware (368, 283, 42). On older firmware versions (181, 145) fine.
The problem is with all mp4 videos (which are 1280x720 and above). If you view these videos in other players in the program mode, then all is well.
In general, this problem only on the new firmware. And only with the video in mp4 format. Maybe this is a problem in the hardware. But why did the old firmware so good?
Help please. Maybe a tweak is needed, I do not know. Thanks to all
Advise anything?
Did you try smaller mp4 video than 1280x720?
Try 480x854 video.
Yes, I've tried. Problems only with 1280x720 or higher. If the resolution is less, then all is well. The problem also when recording video at 1280x720. If you set the resolution lower, the record is good
Hmm ... try repair via Sony Ericsson PC companion but first save your contacts and etc. maybe it can help, becouse i think it is SW problem.
i think is hardware problem.
I have tried many ways to flash the phone. Put the firmware in different regions. All new insertions such a problem. Apparently, something changed in the program part that is not compatible with the hardware features of my Neo. So I thought, can I determine what to fix.
Maybe, but he can try repair, i saw it before with rebooting after playing games, and repair fix that problem, or maybe he can downgrade to old firmware. But when nothink help. Huh ... i dont know =)
If you put the old firmware, everything works perfectly. The processor does not get hot, the battery is normal. Everything is fine. But you know, do not use the old version firmware.
This problem is only on the new firmware. The rest of the smartphone is perfect.
By the way, yes, when leaving the "heavy" gaming phone sometimes restarts. Also a way only on the new firmware.
Sometimes while watching a video with a resolution of 1280x720 does not restart the phone, and pops up a message "video unavailable". Maybe what files to replace the system with the old firmware?
Hello! Who can tell me how to compile libOmxVdec.so, libOmxVenc.so from source? I put these files on the ICS Alpha 368 firmware and reboot the phone stopped watching the video. But the video lags badly. And in HD video played only sound. Video recording too much lag.
Then I put libOmxVdec.so, libOmxVenc.so of the 145 firmware, but the phone was again to restart. I think that it is precisely in these files.

YouTube lacks a 60fps option on the G5

Thread title says it all. I've tried multiple attempts toward a solution, though none have fixed the issue. Google has turned up nothing as well, so I'm at a loss. The only option at the moment is to wait for an official update I suppose.
Anyone else experience this problem?
At a guess I would say because it is a new device Google might just need to update their servers list of 60fps capable devices.
Give it a bit the app needs to be updated
Same thing happened with the gs7
That's reassuring. Thanks for that bit of info.
Have you tried OGYouTube?
I wasn't even aware of it existing, but that sounds pretty good for things you want a guaranteed copy of. I'll definitely check into it, as it sounds like a nice companion app.
I still have this problem. I cant watch 60fps videos (720 60fps or 1080 60fps)
I had this issue and Had created a thread on this as well. I have seemed to find a solution...
See here...
XDA Thread Youtube 60FPS Issue(SOLVED!!)
I can say for sure that a video that was able to play only 480p can now play 1080p 60fps

Youtube 1080p60 720p60 not available

Hi there!
i've spent quite some hours on this one but still cannot seem to find a solution. Problem is that the Youtube App only allows me to watch 60fps Videos up to 480p because everything above would be 60fps and thus doesn't get shown.
im on the latest official 14s eui Rom btw.
things I have triedpen Youtube in Browser,edit build.prop to Fake being another device(seems to be the most common thing which works for people,didnt seem to make ANY difference for me),installing older Youtube versions (tried 5+ different ones even to back when trending wasn't implented)
would be very grateful for any help!!!!!!!!!!!!!

LGV30+ video playback problem

I'm looking for a solution for a video playback problem my LG-H930DS (SEA) has after the 8.0 Oreo update. When I start the phone everything is working well, but after a few minutes of normal usage the built-in videoplayer cannot play video recordings made by the phone itself. It says "Cannot play video - This file type is not supported" Then I have to restart the phone to get it working again. But it fails nearly every day. I wouldn't mind this failing because I can choose a different app to play the gallery videos, but the problem is that Snap-chat videos fail to play as well when this happens, until next restart. That's the bug I cannot have. Also when the phone gets into the state of not playing videos, the ringtones and alarm clock make no sound.
To start the problem I only have to open a few random web pages in chrome, open the gallery a few times, play some videos , and in a few minutes of this usage video playback crashes. MX player, VLC and youtube still work though.
I have done a lot of troubleshooting for this problem:
Full restore of the phone
Flashed different firmwares, H930DS20b, H930DS20d, and the european variant H93020d
Tried with no apps installed, other then preinstalled ones
Tried it in safe mode
But the problem always remains.
I always use the same google account. And after upgrading to 8.0 the problem does not seem to start until I restart the phone for the first time, after that it's constantly failing. Don't know if it starts when the memory gets close to full or not, but nothing else is failing on the phone.
I have now downgraded my phone to the Android Nougat 7.1.2 (H930DS10d) and this problem is not there, no matter how hard I try to replicate it.
I can only find one link on google where this problem is reported. (problem #6)
I have contacted LG Support, and they had never heard about this, and wanted me to send my phone in for repairs. But I'm not willing to pay for shipping from Europe to Asia, if this is just a software problem.
Is someone else getting this problem, or does know a fix or a workaround for it? Or is there a way for me to view the errors the phone is running into?
Sorry for the long post, hope someone is willing to read it and give me a little help
I finally found out what the problem is. It's actually just media files in the storage I use every day. These files only contain audio, but have the extension .ts. Video playback on the phone fails because the gallery is trying to create thumbnails of them to display. The workaround for the problem was to place a .nomedia file in the folder containing those files, to hide them from the gallery. After that the problem stopped. I've been using these files for years, and it has never been a problem until Android 8.
have you tried some other video player?
stock one is quite basic and thin.
Hi, yes I do use another players, but the gallery is failing video plaback in snapchat and stopping ringtones and alarms from working aswell, without using the stock player.
Same problem here with LG V30
I have the same problem with my phone I have the T-Mobile V30 and I have the same issue. I figured out not to take videos in 4k [email protected] works fine. But the moment I create a video at 4k it either starts playing and stops midway with sound continuing to play with frozen picture or it just says it doesn't support the video.
I've been using LG phones ever since the G2 and never had any other phone or any problems with them. This one though is getting really annoying.
I hate these Q&A format threads with a passion. I wish people would just open regular threads...
Jopson said:
I have the same problem with my phone I have the T-Mobile V30 and I have the same issue. I figured out not to take videos in 4k [email protected] works fine. But the moment I create a video at 4k it either starts playing and stops midway with sound continuing to play with frozen picture or it just says it doesn't support the video.
Click to expand...
Click to collapse
Have you tried other video players like VLC, MXPlayer?
Yes sir I did many players and VLC is always on all my devices and it also gets stuck. I'll try the .nomedia file and see how that works
And I have a problem with the smoothness of video playback in gallery, whether it's a bluray movie in mp4/mkv FHD format, or from camera in FHD or in 4k is always on Android 8.0 I have a delicate jam, how would he lose single frames every 0.7sec ~ 0 , 25sec. I came back for testing on 7.1.2 and it is perfectly smooth always, as soon as I updated to 8.0 version 20d or the latest 21h there are jam ... how b was an oreo error, quite a few friends did not catch up with this problem, I'm a perfectionist and I look at every detail whether it's a video or sound, that's why I chose the highest model of the phone.
LG releases more patches (already 4) and as soon as it appears oreo are staples. You can see that this is a pfroblem with support for video caps because MX Player also has micro jams on the hardware codec.
Interestingly, youtube is fluid.
I only hope that the Android Pie will be improved.
I'm having the same problem as well please let me know when you will find the solution to this problem of smoothness of video
At first it was running smooth AF but after some time i noticed the problem after 1 day of use.
Reseting the phone didnt work.

Lag and lost frames in youtube hdr

hello to all, greetings from Spain, I open this issue because since last Friday I am the new owner of lg v30, but I have a problem that I do not like at all, and I would like to know if the same thing happens to you too
on YouTube, I've put some videos of these shows to see the screen and others, and I noticed that the videos in 1080p60 are pretty lag, and quite annoying frame losses, like stoppages, (in one of Youtube videos, a demo of LG, a red car comes out, and happens to be next to the camera and the next frame is already 2 meters, I do not know if I explain) and I'm quite fussy about this issue, what I put the same video to 1080p also in a leeco le pro 3, and it looks fluidisimo, perfect .... why can this be? Someone else happens?
I do not know if you can put links, if you can please tell me and I'll post the video so you can try it if you can see it well
Another question, does your phone heat up? is that I notice it hotter than the leeco, as soon as I put some video like this 1080p60 gets tempered by the area of ​​the camera, I do not know if that is normal or not
Thank you very much and hopefully answer
Happens to me too. I also tested this on a Galaxy S8 and it has identically bad performance. It probably also happens on the Note 8. 1080p30 HDR runs fine though. I didn't notice any heating - maybe just slightly warm but could as well be from my hands. Was the other phone you tested HDR capable?
I don't know if I can help you at all, but perhaps if you fill in some blanks, others might.
1) What model phone do you own and what firmware are you on (stock, stock rooted, custom ROM, etc)? You can check your firmware under Settings.
2) Can you link us to a video that's giving you problems?
Mejilan said:
I don't know if I can help you at all, but perhaps if you fill in some blanks, others might.
1) What model phone do you own and what firmware are you on (stock, stock rooted, custom ROM, etc)? You can check your firmware under Settings.
2) Can you link us to a video that's giving you problems?
Click to expand...
Click to collapse
hello, thank you very much for answering
1) my phone is lg v30 h930, stock, just removed from the box without touching anything, and the software version is V21w-EUR-XX
2) this problem happens to me in all the videos that I play on YouTube 1080p60 HDR (if I put the same video in 720p60 HDR the problem improves a lot, it becomes almost imperceptible) but the problem is that youtube does not give the option to deactivate the hdr, so if the video has that option, it activates it
I give you some examples of the videos that I have tried and they are very annoying ( It does not let me put links because I have less than 10 messages, I put the description of the youtube thumbnail, the first videos come out )
on youtube put "lg oled demo ", and play the first video, which shows a teapot in the thumbnail, and the video that shows a butterfly in the thumbnail, both are 4k Hdr 60fps
the phone I have it all activated, the HDR, I have not activated any energy savings, this all to the maximum ... I do not know what can happen, I do not know if it is the snapdragon 835 problem that can not with so much demand .... Do you think that could be why?
I have a pocophone f1 my brother, and the same video runs smoothly, very very fluid, but does not allow HDR, but I do not want hdr only make it look fluid
I've also noticed a bit of lag in chrome, in firefox it's better to scroll
Do you think it will be solved in any way? is that if I'm not return it and buy another phone thinking, something like pocophone because they do not have that kind of budget : llorando:
thank you very much and I hope response
I just tested that first video you suggested (the one with the teapot thumbnail) and I had absolutely no issues with playback. No stutter or lag with either the video or audio.
It's perfectly smooth, and really a lovely video.
I'm not an expert on HDR (since I don't use this device to watch movies or TV shows via Netflix or any other service), but as far as I can tell, the HDR triggered properly.
I have HDR turned on Settings, of course, and it's my understanding that you can tell when HDR turns on (when you rotate to Landscape) because the white Youtube pause/play buttons (amongst others) get very bright compared to Portrait view (which is supposed to disable HDR).
I also have never had any issues with Chrome. But I don't use FireFox, so I can't really compare the two.
I'm using an American open market US998 LG V30 on stock 20D (an old firmware from around June/July 2018), rooted.
I plan on updating my phone to the newest stock firmware one of these days, but haven't gotten around to it.
I have no idea what's going on with your phone. I understand it's new.
Maybe try checking to see if there's an OTA firmware update ready for you to install? (You might be running system software even older than mine, with a flawed HDR implementation).
Maybe there are some bloatware apps that came with your phone that are impacting performance.
Perhaps a factory reset could help?
I'm sorry I can't be of more help.
Que tengas buena suerte.
When i Am on STOCK ROM there is stutter and lag..
Install A CUSTOM ROM (tested on dot os) The colors still look vivid and plays smooth!! Absolutely no lag
I have had this issue since I first took my V30 out the box. Have the latest update for stock ROM/ VS996/Verizon. I gave up trying to troubleshoot this issue.
im using vanced as default YouTube app. it has an option to enable VP9 codec, that'll make your playback smoother even at 1440p60fps. But it kill HDR (but the color still the same tho). Shame, that V30 couldn't play HDR, because this phone is one of YouTube Signature Devices https://devicereport.youtube.com/phones/lg_v30.
Update: When I play that "lg oled demo" video, it doesn't stutter, I don't notice any of them. But when play "peru hdr" it stutter a lot. I'm using H932 latest stock. Try to activate that VP9 codec if you don't want HDR after all. Also, I don't use Chrome anymore, I disable it and using others. try Kiwi or Brave both are chromium based if you prefer chrome-like interface. If Firefox feels better so stick with it.
Just turn off hdr in display settings, every lg v30 has this problem. I think it's because hw decoder cannot keep up so this problem applies to every snapdragon 835 phone. Hw is capable of 1080p30fps HDR in vp9, 1080p60fps HDR is on the limit and can drop frames. HDR is gimmick for me, it is not well implemented. The quality is much worse than normal videos. For me bigger problem is that oled screen cannot reproduce dark colors because of low uniformity when pixels are barerly turned on and very slow response time in that matter too but that's for another topic.

Categories

Resources