hello to all, greetings from Spain, I open this issue because since last Friday I am the new owner of lg v30, but I have a problem that I do not like at all, and I would like to know if the same thing happens to you too
on YouTube, I've put some videos of these shows to see the screen and others, and I noticed that the videos in 1080p60 are pretty lag, and quite annoying frame losses, like stoppages, (in one of Youtube videos, a demo of LG, a red car comes out, and happens to be next to the camera and the next frame is already 2 meters, I do not know if I explain) and I'm quite fussy about this issue, what I put the same video to 1080p also in a leeco le pro 3, and it looks fluidisimo, perfect .... why can this be? Someone else happens?
I do not know if you can put links, if you can please tell me and I'll post the video so you can try it if you can see it well
Another question, does your phone heat up? is that I notice it hotter than the leeco, as soon as I put some video like this 1080p60 gets tempered by the area of the camera, I do not know if that is normal or not
Thank you very much and hopefully answer
Happens to me too. I also tested this on a Galaxy S8 and it has identically bad performance. It probably also happens on the Note 8. 1080p30 HDR runs fine though. I didn't notice any heating - maybe just slightly warm but could as well be from my hands. Was the other phone you tested HDR capable?
I don't know if I can help you at all, but perhaps if you fill in some blanks, others might.
1) What model phone do you own and what firmware are you on (stock, stock rooted, custom ROM, etc)? You can check your firmware under Settings.
2) Can you link us to a video that's giving you problems?
Mejilan said:
I don't know if I can help you at all, but perhaps if you fill in some blanks, others might.
1) What model phone do you own and what firmware are you on (stock, stock rooted, custom ROM, etc)? You can check your firmware under Settings.
2) Can you link us to a video that's giving you problems?
Click to expand...
Click to collapse
hello, thank you very much for answering
1) my phone is lg v30 h930, stock, just removed from the box without touching anything, and the software version is V21w-EUR-XX
2) this problem happens to me in all the videos that I play on YouTube 1080p60 HDR (if I put the same video in 720p60 HDR the problem improves a lot, it becomes almost imperceptible) but the problem is that youtube does not give the option to deactivate the hdr, so if the video has that option, it activates it
I give you some examples of the videos that I have tried and they are very annoying ( It does not let me put links because I have less than 10 messages, I put the description of the youtube thumbnail, the first videos come out )
on youtube put "lg oled demo ", and play the first video, which shows a teapot in the thumbnail, and the video that shows a butterfly in the thumbnail, both are 4k Hdr 60fps
the phone I have it all activated, the HDR, I have not activated any energy savings, this all to the maximum ... I do not know what can happen, I do not know if it is the snapdragon 835 problem that can not with so much demand .... Do you think that could be why?
I have a pocophone f1 my brother, and the same video runs smoothly, very very fluid, but does not allow HDR, but I do not want hdr only make it look fluid
I've also noticed a bit of lag in chrome, in firefox it's better to scroll
Do you think it will be solved in any way? is that if I'm not return it and buy another phone thinking, something like pocophone because they do not have that kind of budget : llorando:
thank you very much and I hope response
I just tested that first video you suggested (the one with the teapot thumbnail) and I had absolutely no issues with playback. No stutter or lag with either the video or audio.
It's perfectly smooth, and really a lovely video.
I'm not an expert on HDR (since I don't use this device to watch movies or TV shows via Netflix or any other service), but as far as I can tell, the HDR triggered properly.
I have HDR turned on Settings, of course, and it's my understanding that you can tell when HDR turns on (when you rotate to Landscape) because the white Youtube pause/play buttons (amongst others) get very bright compared to Portrait view (which is supposed to disable HDR).
I also have never had any issues with Chrome. But I don't use FireFox, so I can't really compare the two.
I'm using an American open market US998 LG V30 on stock 20D (an old firmware from around June/July 2018), rooted.
I plan on updating my phone to the newest stock firmware one of these days, but haven't gotten around to it.
I have no idea what's going on with your phone. I understand it's new.
Maybe try checking to see if there's an OTA firmware update ready for you to install? (You might be running system software even older than mine, with a flawed HDR implementation).
Maybe there are some bloatware apps that came with your phone that are impacting performance.
Perhaps a factory reset could help?
I'm sorry I can't be of more help.
Que tengas buena suerte.
When i Am on STOCK ROM there is stutter and lag..
Install A CUSTOM ROM (tested on dot os) The colors still look vivid and plays smooth!! Absolutely no lag
I have had this issue since I first took my V30 out the box. Have the latest update for stock ROM/ VS996/Verizon. I gave up trying to troubleshoot this issue.
im using vanced as default YouTube app. it has an option to enable VP9 codec, that'll make your playback smoother even at 1440p60fps. But it kill HDR (but the color still the same tho). Shame, that V30 couldn't play HDR, because this phone is one of YouTube Signature Devices https://devicereport.youtube.com/phones/lg_v30.
Update: When I play that "lg oled demo" video, it doesn't stutter, I don't notice any of them. But when play "peru hdr" it stutter a lot. I'm using H932 latest stock. Try to activate that VP9 codec if you don't want HDR after all. Also, I don't use Chrome anymore, I disable it and using others. try Kiwi or Brave both are chromium based if you prefer chrome-like interface. If Firefox feels better so stick with it.
Just turn off hdr in display settings, every lg v30 has this problem. I think it's because hw decoder cannot keep up so this problem applies to every snapdragon 835 phone. Hw is capable of 1080p30fps HDR in vp9, 1080p60fps HDR is on the limit and can drop frames. HDR is gimmick for me, it is not well implemented. The quality is much worse than normal videos. For me bigger problem is that oled screen cannot reproduce dark colors because of low uniformity when pixels are barerly turned on and very slow response time in that matter too but that's for another topic.
Related
Thread title says it all. I've tried multiple attempts toward a solution, though none have fixed the issue. Google has turned up nothing as well, so I'm at a loss. The only option at the moment is to wait for an official update I suppose.
Anyone else experience this problem?
At a guess I would say because it is a new device Google might just need to update their servers list of 60fps capable devices.
Give it a bit the app needs to be updated
Same thing happened with the gs7
That's reassuring. Thanks for that bit of info.
Have you tried OGYouTube?
I wasn't even aware of it existing, but that sounds pretty good for things you want a guaranteed copy of. I'll definitely check into it, as it sounds like a nice companion app.
I still have this problem. I cant watch 60fps videos (720 60fps or 1080 60fps)
I had this issue and Had created a thread on this as well. I have seemed to find a solution...
See here...
XDA Thread Youtube 60FPS Issue(SOLVED!!)
I can say for sure that a video that was able to play only 480p can now play 1080p 60fps
Hi everyone. I have owned the Tab S3 for several weeks now, and it's definitely a great tablet.
One thing I have not been able to do/confirm yet is playing HDR video.
I don't have an amazon prime video membership (I'm already paying enough for streaming services!), so that avenue is closed off. However, I've tried to follow the details this thread (intended for S8 phone users but also meant to work for the Tab S3) to get some HDR video playing, and as far as I can tell it's not working.
The S8 thread has some HDR videos that I've downloaded, and I've used the Samsung Video Library player app, but I don't get any confirmation that the videos are playing in HDR. Supposedly there's meant to be some "HDR" text that shows when the controls are visible and a HDR video is playing, but I get nothing. I've tried putting the videos in internal memory and on a (very fast) SD card, I've tried renaming the file extensions, I've tried changing the tablet display settings, I've tried downloading the video library app from the google play store and then the samsung app store... but as far as I know, the videos are not playing in HDR.
Part of the problem is probably the lack of Android video player apps that can play HDR, even the netflix app, which is pretty frustrating. But as far as I can tell, I should be able to play some HDR stuff with the instructions from the S8 thread.
Has anyone else been able to get this working? It's pretty frustrating having such a great screen and not being able to use it fully.
I can confirm your experiences on QF3 firmware. Files from the S8 thread works fine on S8 (and my LG E6 OLED tv). But no go on the Tab S3. Hopefully Samsung will enable it in a future firmware update...
Epedemic said:
I can confirm your experiences on QF3 firmware. Files from the S8 thread works fine on S8 (and my LG E6 OLED tv). But no go on the Tab S3. Hopefully Samsung will enable it in a future firmware update...
Click to expand...
Click to collapse
Do you see a difference in colors?
Sent from my Nexus 6P using Tapatalk
Touchmetallic said:
Do you see a difference in colors?
Sent from my Nexus 6P using Tapatalk
Click to expand...
Click to collapse
On the Tab S3? Yes, the colors are washed out and plain wrong (worse than the same clip in SDR would be), which is normal when playing a 10bit or HDR file on a device without the proper codec/decoding capabilities.
Epedemic said:
On the Tab S3? Yes, the colors are washed out and plain wrong (worse than the same clip in SDR would be), which is normal when playing a 10bit or HDR file on a device without the proper codec/decoding capabilities.
Click to expand...
Click to collapse
That's interesting.
I have the BBC Planet Earth series on my tab and I thought the colors were great. These are 4K HDR episodes where one file is 14-15 gb.
But reading this thread has me wondering if I'm missing something...
Sent from my Nexus 6P using Tapatalk
Just noticed a thread in the android subreddit.
Supposedly there's a new update going out for the youtube app that is enabling S8 users to get HDR video playback. Hopefully the Tab S3 will get something similar!! Fingers crossed.
From a friend of Samsung college who works in tablet dev
HDR Works. In Netflix it's conspicuous but you will notice easily in Daredevil church scenes then download 4k x265 HDR file of the same epsiode. I did this with punisher. Yep torr me did yesh. The initial episode where he burns the jacket and also the sandwich scene with the water tank in rear. Although I did note it seemed to be 1080p in Netflix.
The file played on Samsung player but audio was 7.0 so not supported. So I used MX player but note this doesn't seem to support HDR but I couldn't see the difference. If they haven't stated HDR support specifically for devices which have capable displays (google mobile HDR premium devices) then it isn't there. Only the Samsung gallery will activate the HDR display and the video app from Galaxy Apps won't.
Amazon is another story it works wonders and if you turn the volume up with physical key and with no controls or options but only clean video playing you will see it turn greenish instead of regular blue... You can minimise as it plays and see your home screen as the HDR of display is active. This is a hardware solution and with Amazon being a firm partner to us it will come as no surprise but we won't provide support for hdr10+ support fully atleast until 2019.
Netflix now is a software HDR that means it doesn't activate the HDR display but setting up cinema mode in display settings will do the trick but the volume turn green test won't work here. Only the video will be HDR and if you do anything that is UI interaction thus HDR is immediately disabled by the AMOLED CINEMA setting.
This is how all of this works. But hey, Dolby Vision is costly no wonder only the s8 competitor had it and not the note 8 one as that guy's screen is P-OLED and blotchy
captain spaz said:
Hi everyone. I have owned the Tab S3 for several weeks now, and it's definitely a great tablet.
One thing I have not been able to do/confirm yet is playing HDR video.
I don't have an amazon prime video membership (I'm already paying enough for streaming services!), so that avenue is closed off. However, I've tried to follow the details this thread (intended for S8 phone users but also meant to work for the Tab S3) to get some HDR video playing, and as far as I can tell it's not working.
The S8 thread has some HDR videos that I've downloaded, and I've used the Samsung Video Library player app, but I don't get any confirmation that the videos are playing in HDR. Supposedly there's meant to be some "HDR" text that shows when the controls are visible and a HDR video is playing, but I get nothing. I've tried putting the videos in internal memory and on a (very fast) SD card, I've tried renaming the file extensions, I've tried changing the tablet display settings, I've tried downloading the video library app from the google play store and then the samsung app store... but as far as I know, the videos are not playing in HDR.
Part of the problem is probably the lack of Android video player apps that can play HDR, even the netflix app, which is pretty frustrating. But as far as I can tell, I should be able to play some HDR stuff with the instructions from the S8 thread.
Has anyone else been able to get this working? It's pretty frustrating having such a great screen and not being able to use it fully.
Click to expand...
Click to collapse
Boy have I got an answer for y'all love this one...
Ok so MX player has H.265 10bits see attached pic. I had this Spiderman movie (see attached for details). So I figured finally this had to work. Now this Spiderman Homecoming is a HDR file.
Previously I used to use MX player with 1080p 10bit and 12bit files obviously 12bit didn't work works on pc but I didn't know back then you'd need a 12 bit display aka Dolby Vision compatible basically.
Back to it then...
So look at this scene of spiderman in SW and HW+ it's astonishing, the difference.
I have not seen such differences with 1080p 10bit display but back then I didn't have tab s3 so no wonder I was foolin myslef haha.
So when Tom Holland aka Peter Parker is removing his clothes you can cleary see the stark contrast. I set 100 brightness and AMOLED CINEMA because apparently Adaptive Mode is really bad and I keep reading ya gotta do this. HDR or not color modes are always working on anything. So true HDR COLOR doesn't mean you can't set color modes. But the Cinema one probably has the Industry standard for HDR gamut like DCP3 for Photoshop and such.
That's it folks, enjoy knowing you're making the best use of the gorgeous display but it gotta be h265 HDR so probably a mkv.
Also the Samsung player from galaxy apps couldn't play 5.1 or 7.1 AC3 and such audio so I had to go for MX thankfully now I found out it's all GOOD. But still Amazon I think does its on thing coz when you increase volume the bar turns green instead of the blue for HDR videos. ( Also attached)
I took the spidey pic on OnePlus 5 with HDR ON, attached that too.
Thus CONCLUSIVE!
A side note the Colors of a HDR video on a non compatible display will look worse than a normal SDR video which means yeah when you try to play a HDR file it will look that washed out which makes it worse so don't bother playing HDR videos on non HDR devices!
By the way 50 shades darker Unrated UHD HDR is such a treat but unfortunately my external hard disc gave up right before I was about to take a pic of Christian taking Ana on his shoulder to the swimming pool at the end of the movie.
That scene truly shows HDR capabilities on my TAB S3.
When they are on the stairs it's like I'm there too. The feeling ya know if you claustrophobic of darkness you'll feel it. Dolby Vision would be better I suppose but HDR is still felt just not ya know perfect so yeah.
I hope the hard disk works again I'm Leaving it untouched to a day.
It made a click sound but it also does then when you unplug the wire after unmount so pray for me thanks and enjoy... God damn it my whole 1.5 TB of HDR collection was on that!
Ok so I tried something it was a flop apparently screen grab doesn't capture HDR I used AZ screen recorder.
Anyways have a look but by pics you can see it's HDR.
I'll add another one taken from a camera.
That should show the difference but why doesn't XDA app let me upload videos always go to network error...
And no it's not my network problem!
p.s. the golden pic is how it looks fell in love with her all over again all were HDR shots on OnePlus tab brightness was 100 percent the exposure is different of phone camera that's why they look different
Here you are. Hope you're able to discern the difference.
Also just noticed in Samsung player when I did max battery save and player a HDR video since auto rotate is off when you click on the rotate there is a split second of washed out color.
This goes to show that HDR hardware of the Screen gets off when video is not playing it's like turning the HDR on and off in windows 10 display settings.
Suffice it to say 4k will not display in 4k but 1440p for local files though it does look sharper than a native 1440p file. Amazon prime video only goes up to 1080p and so does netflix because it supports only HD, SUPERHD AND 4K. I rest my HDR case Tab S3 SCREEN is better than my KU6470 TV!
---------- Post added at 08:41 PM ---------- Previous post was at 08:40 PM ----------
Kizznyc said:
From a friend of Samsung college who works in tablet dev
Netflix now is a software HDR that means it doesn't activate the HDR display but setting up cinema mode in display settings will do the trick but the volume turn green test won't work here. Only the video will be HDR and if you do anything that is UI interaction thus HDR is immediately disabled by the AMOLED CINEMA setting.
This is how all of this works. But hey, Dolby Vision is costly no wonder only the s8 competitor had it and not the note 8 one as that guy's screen is P-OLED and blotchy
Click to expand...
Click to collapse
Thank you. So basically this is an example of false advertisement by Samsung, because there is no true HDR on Netflix on Samsung's mobile devices. I have a Galaxy S9 and can confirm that. HDR videos on Netflix look dark and dull.
Hi all,
So far I am liking the phone, I am having an issue and I dont know if it's me or what. When I was regular shows/movies on Netflix (HD) it looks great, no issues what so ever. But when I view HDR shows the whole thing has a really bad brownish tint to it.
I tried to take a screen shot of it but it would not let me do that. I dont know if I did something wrong in the settings which in the display part it is set to Movies and the Enhanced Video Color is turned on as well.
If you need more information to help me fix this issue please me know.
Thanks in advance
Is anyone else having similar issues or is it just me?
I'm not signed up for Netflix 4k (which is the plan to get HDR), so there's no way I can test it.
lyall29 said:
I'm not signed up for Netflix 4k (which is the plan to get HDR), so there's no way I can test it.
Click to expand...
Click to collapse
Thank you for responding though. Hope someone else is able to test it
Have you tried an HDR video on YouTube? I tried one the other day, and it looked fantastic.
lyall29 said:
Have you tried an HDR video on YouTube? I tried one the other day, and it looked fantastic.
Click to expand...
Click to collapse
Yes I have. It looks great. Only problem I am having is HDR in the Netflix app. I talked to Netflix and they said they never head of the problem before. But videos everywhere else works and looks amazing
Oh man, forgot this phone played hdr videos. They are amazing! Don't have Netflix, but they are great on YouTube.
Sent from my LG-H931 using Tapatalk
Is there a setting in the netflix app for HDR?
Watched some on Youtube labeled 4K HDR ... and they were off the charts perfect.
steve841 said:
Is there a setting in the netflix app for HDR?
Watched some on Youtube labeled 4K HDR ... and they were off the charts perfect.
Click to expand...
Click to collapse
Just a standard and a high option and mine is set to high. I know, every other app like youtube and so on plays it perfect. May jusy be the Netflix app itself
Mine do not appear to play in HDR either and the video information shows HDR on the description. I wish it would show an HDR logo like my TV when it is playing in HDR. As far as youtube, what HDR resolution do you guys use? Mine is a bit choppy in 720p and skips frames badly at anything above.
I set my Youtube to 4K ... it was flawless over wifi ..
TMobile limits you to 480p to keep unlimited usage.
All, my Sony Xperia xz premium does indeed show HDR when I look up the Daredevil series. BTW it's a good to test the screen with. Anyway the V30 only shows HD so my feeling is that we are not watching HDR. I could be that Netflix hasn't authorized the V30 for HDR viewing as of yet. As I recall it took a bit for the XZP to get added to the white list.
Just got my V30 US998 and I noticed the same thing with HDR Netflix playback. It's similar to what I've seen with some early "HDR Compatible" TVs that are technically capable of receiving the signal, but not applying the appropriate processing or color mapping to make it look right. It could just be that Netflix needs to update the app to support the V30, or maybe it will be fixed with a future system update. Youtube does look great, but I'm not 100% sure that's playing in HDR properly either because there's no indication one way or another.
Question on the HDR youtube videos... I saw a screenshot somewhere (not v30) showing that you could actually choose HDR as a separate "quality setting". i.e. you'd have "480p, 720p, 1080p, 720pHDR, 1080pHDR" so on and so forth. My youtube doesn't show that. Is there any way to confirm that it's actually playing in HDR?
It looks out of this world, so it probably already is playing HDR, but just figured I'd check for sanity.
Same for me. HDR videos on Netflix are washed out. As if Netflix is rendering the video in a different colorspace. HD videos are fine.
Sent from my LG-H933 using Tapatalk
Look on your phone, the LG help app. They mentioned the V30 does not have a certain codec or something for HDR playback ... ?
steve841 said:
Look on your phone, the LG help app. They mentioned the V30 does not have a certain codec or something for HDR playback ... [emoji25]
Click to expand...
Click to collapse
Tried looking for it but couldn't find the discussion you're talking about. Any chance LG is actively looking into this issue?
Sent from my LG-H933 using Tapatalk
digitalallstar said:
Tried looking for it but couldn't find the discussion you're talking about. Any chance LG is actively looking into this issue?
Sent from my LG-H933 using Tapatalk
Click to expand...
Click to collapse
Here's a screenshot
steve841 said:
Here's a screenshot
Click to expand...
Click to collapse
Any updates on this? Much appreciated.
Sent from my LG-H933 using Tapatalk
Nothing yet to solve the problem "HDR Playback" :fingers-crossed:
I'm looking for a solution for a video playback problem my LG-H930DS (SEA) has after the 8.0 Oreo update. When I start the phone everything is working well, but after a few minutes of normal usage the built-in videoplayer cannot play video recordings made by the phone itself. It says "Cannot play video - This file type is not supported" Then I have to restart the phone to get it working again. But it fails nearly every day. I wouldn't mind this failing because I can choose a different app to play the gallery videos, but the problem is that Snap-chat videos fail to play as well when this happens, until next restart. That's the bug I cannot have. Also when the phone gets into the state of not playing videos, the ringtones and alarm clock make no sound.
To start the problem I only have to open a few random web pages in chrome, open the gallery a few times, play some videos , and in a few minutes of this usage video playback crashes. MX player, VLC and youtube still work though.
I have done a lot of troubleshooting for this problem:
Full restore of the phone
Flashed different firmwares, H930DS20b, H930DS20d, and the european variant H93020d
Tried with no apps installed, other then preinstalled ones
Tried it in safe mode
But the problem always remains.
I always use the same google account. And after upgrading to 8.0 the problem does not seem to start until I restart the phone for the first time, after that it's constantly failing. Don't know if it starts when the memory gets close to full or not, but nothing else is failing on the phone.
I have now downgraded my phone to the Android Nougat 7.1.2 (H930DS10d) and this problem is not there, no matter how hard I try to replicate it.
I can only find one link on google where this problem is reported. (problem #6)
I have contacted LG Support, and they had never heard about this, and wanted me to send my phone in for repairs. But I'm not willing to pay for shipping from Europe to Asia, if this is just a software problem.
Is someone else getting this problem, or does know a fix or a workaround for it? Or is there a way for me to view the errors the phone is running into?
Sorry for the long post, hope someone is willing to read it and give me a little help
I finally found out what the problem is. It's actually just media files in the storage I use every day. These files only contain audio, but have the extension .ts. Video playback on the phone fails because the gallery is trying to create thumbnails of them to display. The workaround for the problem was to place a .nomedia file in the folder containing those files, to hide them from the gallery. After that the problem stopped. I've been using these files for years, and it has never been a problem until Android 8.
have you tried some other video player?
stock one is quite basic and thin.
Hi, yes I do use another players, but the gallery is failing video plaback in snapchat and stopping ringtones and alarms from working aswell, without using the stock player.
Same problem here with LG V30
I have the same problem with my phone I have the T-Mobile V30 and I have the same issue. I figured out not to take videos in 4k [email protected] works fine. But the moment I create a video at 4k it either starts playing and stops midway with sound continuing to play with frozen picture or it just says it doesn't support the video.
I've been using LG phones ever since the G2 and never had any other phone or any problems with them. This one though is getting really annoying.
I hate these Q&A format threads with a passion. I wish people would just open regular threads...
Jopson said:
I have the same problem with my phone I have the T-Mobile V30 and I have the same issue. I figured out not to take videos in 4k [email protected] works fine. But the moment I create a video at 4k it either starts playing and stops midway with sound continuing to play with frozen picture or it just says it doesn't support the video.
Click to expand...
Click to collapse
Have you tried other video players like VLC, MXPlayer?
Yes sir I did many players and VLC is always on all my devices and it also gets stuck. I'll try the .nomedia file and see how that works
And I have a problem with the smoothness of video playback in gallery, whether it's a bluray movie in mp4/mkv FHD format, or from camera in FHD or in 4k is always on Android 8.0 I have a delicate jam, how would he lose single frames every 0.7sec ~ 0 , 25sec. I came back for testing on 7.1.2 and it is perfectly smooth always, as soon as I updated to 8.0 version 20d or the latest 21h there are jam ... how b was an oreo error, quite a few friends did not catch up with this problem, I'm a perfectionist and I look at every detail whether it's a video or sound, that's why I chose the highest model of the phone.
LG releases more patches (already 4) and as soon as it appears oreo are staples. You can see that this is a pfroblem with support for video caps because MX Player also has micro jams on the hardware codec.
Interestingly, youtube is fluid.
I only hope that the Android Pie will be improved.
I'm having the same problem as well please let me know when you will find the solution to this problem of smoothness of video
At first it was running smooth AF but after some time i noticed the problem after 1 day of use.
Reseting the phone didnt work.
Hi,
Since I bought GT 2 PRO global version (RMX3301) 2 months ago, I have an issue with sending videos (recorded from the main camera) as videos playback get choppy after being processed by whatsapp.
latest updates did not solve the issue.
However, if I record and send videos directly from whatsapp, the playback is smooth.
Anyone faces the same problem? Any fixes?
Exact same issue here, have been trying every different setting etc and nothing working.
Same here. Gdpr version
Sorry, I posted a fix I thought works but doesn't ...
If you change video options to 4k, 30-60 fps, it´s must work for you.
Is better ,but no, not working
Same problem
try turning of hevc (h265) video in setting, alternatively cut the video shorter using the editor and use the new video
same problem here. Just found out the culprit. if you download the video to computer and try to read the FPS, it always using weird number, like 28.97, 29.41, 29,33 fps. I guess that what really make whatsapp compression failed, it tried to upscale the frame rate to 30 fps but because the FPS never have constant rate, the output get choppy.
I tried using Gcam, and works perfectly, because Gcam always produce 30 fps video.
Realme should fix this bug
To solve this inconvenience (it happens in several mobiles that are not Samsung and Iphone), you must use the "VenLow" application (I suggest downloading the premium app from google) and that's it, the same application indicates how to use it and you can also watch videos on youtube. Greetings People from Chile.
Just noticed that problem was solved already