Quality control of HTC one... - T-Mobile HTC One (M7)

I am a tech savy person who love new gadgets.
In my previous days, I had galaxy s3, note 2, and iPhone 5. Also I've went to T-Mobile store to buy the Sony Xperia z.
Sony was a great phone with waterproof and dust proof. But the downside out weigh my decision.
Sony had problems with their ui, like lag, and slow updates. Also WiFi reception were terrible. Also the battery won't hold charges and it would die within matter of couple hours. The phone's design is all glass, therefore... Holding the device would be extremely uncomfortable because it would get way too hot.
So I've went ahead and got the HTC one.
As far as ui goes, it's far surprior than Sony.
Only issues I have with my HTC one is one stuck dead pixel and making small popping noises through speakers. ( I will be exchanging next week)
Anywho, besides those few quality issues, HTC one feels good in hand. Just wanting to keep playing with the phone.
Anyways, is having stuck pixel quiet common? Along with low popping noises ?
I'll get the HTC one, because it's unique design and it's not galaxy phone. ( just joking). What are you experiences with the quality issues with the HTC one?
Sent from my HTC One using xda app-developers app

The popping sound is normal. It's just the amplifier turning on and off.
The dead pixel seems to be common as well. If it's not too noticeable I wouldn't worry about it and just enjoy your phone.
Nothing is perfect in life.

popping sound will be gone with CM 10.2 unofficial.
Had this sound too while using Stock Rom, ARHD or Trickdroid.
Also i've got a very small gap on top of the device but i can live with it^^

Yeah like not really even finger nail width but enough to see it close if you pinch down? That's what I have too. Got a clear Cimo grip back TPU case coming in a day or 2 from Amazon so once the clear case is on I wouldn't even see it.
Sent from my HTC One using xda app-developers app

The dead pixel is very small and only can be seen at black images or at dark places. But still visiable.
Also there is slight gap on top of my device. I'll still return and get the different one.
Oh and my usb charging poet has a chip... This was out of the box as well.
Sent from my HTC One using xda app-developers app

hd2joel said:
Yeah like not really even finger nail width but enough to see it close if you pinch down? That's what I have too. Got a clear Cimo grip back TPU case coming in a day or 2 from Amazon so once the clear case is on I wouldn't even see it.
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
yeah exactly... but it doesn't close if I pinch down.
I'm only using my Fitbag for the One, didn't like cases so much^^

i bought my htc one at my local t-mobile store. it was perfect. then i bought my gf the same phone 1 week later from the same store. her phone had 1 dead pixel that was very annoying. you could only see it on a white screen. but it was a pretty big square. so i took it back and the replacement one was perfect. i wouldn't deal with a dead pixel with a brand new phone.

is this gap normal? got my one yesterday.

ayk07 said:
is this gap normal? got my one yesterday.
Click to expand...
Click to collapse
it should be not "normal" but seems to happen quite often :/
I've got the same gap but it starts near the power button and goes to the left corner (facing the phone as normal)

Cool, t mobile is sending me a new one so if the one they send is the same I will just keep this one. Otherwise it's one sexy device
Sent from my HTC One using xda app-developers app

So, I went to the local store and found the one with 7/2/13 manufactured HTC one. I assume being the lastest made was gonna be on par with quality.
And volla! My third one paid off! It's in perfect quality. No dead pixels, no gaps, no glue sticking out.
Mean while, I made a call to tmobile and they sent me another one... But this one looks like refurbished phone. But didn't have any dead pixels. Although it has small gap and glue sticking out... Looks very refurbished and looks like the company were rushing the device to build.
Both are solid without any noticeable defects. I'll be keeping the one out of new box. And send the replacement one. Although this one doesn't have any dead pixels.
I guess later built phones are more quality vs earlier manufactured date. So far, it's an amazing phone. I'm so happy with it in the end and paid off!
Anyways, wish you the best everyone.
Sent from my HTC One using xda app-developers app

Related

Back camera out of place or normal?

Hello guys,
I wonder if somebody could have a look at the pictures and confirm that the back camera of my X+ is not in the correct position.
It is not centered and I can see some of the insides if I look at it from an angle.
Anyone having the same problem before?
I think I will to return it and get a new one.
Bishdariel
Mine is not perfectly centered as well. Not as bad as yours, but simliar... Did not see any problems in real use, so it will be more a design issue than a problem I guess...
I`m wondering WHY htc is doing things like that... They always have problems with centered camera eye... The same was in Desire HD and first series of HTC ONE X... Technology is on so high level today and they always have a problem to make it right. Its not low end phone its HIGH END! It should be made as HIGH as possible! I think thats why HTC loses theis customers.
Same as mine... It's not centered and I think this will be my last HTC device..
Sent from my GT-N8010 using xda premium
Mines only slightly out of centre..
HTC What are you playing at......
Hy
Mine is just Like yours .... Idk why HTC let this hapend but taking pics ans vids is ok.
Sent from my HTC One X+ using xda app-developers app
I will get a new one in a few days and wonder if it is the same. Will report what it looks like when I got it.
Is there anyone who has a centered camera lens, because I would like to know what the ratio of centered/uncentered is.
ntrairl flows
Bishdariel said:
I will get a new one in a few days and wonder if it is the same. Will report what it looks like when I got it.
Is there anyone who has a centered camera lens, because I would like to know what the ratio of centered/uncentered is.
Click to expand...
Click to collapse
Me and a colleague both got a HOX+ about a week ago. My lense is slightly uncentered, while my colleague's lense is perfectly centered...
Mine perfectly centred
3xi1ed said:
Mine perfectly centred
Click to expand...
Click to collapse
Damn, well sounds like the first thing to inspect when i go to the ATT store this friday to purchase mine! Can easily ask them for another if it looks messed up. Any other things to look for before walking out of the store with this device? Thanks
I noticed that the bottom left corner of my X+ screen was properly fitted into the case and I just pressed it a little and it would snap back again.
I am not sure if it was like that from the beginning but I noticed it on the first day after a short while.
But no harm from that, yet.
But overall I am very happy with the phone so far.
Even with the not centered camera lens, the pictures are fine and battery life seems to be very good for me.
With a custom ROM it might even be better. Coming from cyanogenmod on my Nexus One, I think I will be taking that ROM to the X+ when it is available, newest version of course.
deeznuts said:
Damn, well sounds like the first thing to inspect when i go to the ATT store this friday to purchase mine! Can easily ask them for another if it looks messed up. Any other things to look for before walking out of the store with this device? Thanks
Click to expand...
Click to collapse
My lens was also perfectly centered
BUT i´m sending the phone back due to another reason...
I noticed that there is a very vervy very tiny gap between the display and the unnibody...it feels a bit edgy when i swipe my finger about it.....it´t no big deal...i guess 90 percent of users would not recognize that.....i also needed some days to see it.
It´s really no big thing....but when i pay such a high price i don´t want any deficits.
This tiny gap is predestinated for dust.....and i hate dust in tiny gaps....it makes the phone look shabby.
Hope i´ll get my new phone soon...i´m very happy whith the HTC One X+
I repacked and prepared it for the reshipment....and I´m allready missing it that was 2 hours ago :silly::laugh:
OK, received the new phone and things are better with this one. Slightly uncentered but much better.
Despite this little fact, I think that even with the displaced lens the phone is great. I like it a lot.
Bishdariel said:
OK, received the new phone and things are better with this one. Slightly uncentered but much better.
Despite this little fact, I think that even with the displaced lens the phone is great. I like it a lot.
Click to expand...
Click to collapse
how is your display....do you see similar deficits that i had`?
I´m scared of gettin the next phone with the same issues....or even worse
https://www.dropbox.com/s/bqg5hrrfwakuvhs/VIDEO0006.mp4
I have small gap on the left lower corner. Light leaks through a bit. Won't exchange for that though.
Sent from my HTC One X+ using Tapatalk 2

OK so I just gotta ask..

So this has been somewhat bothering me since pretty much day one and I have told myself it's not a big deal just me being "nit picky" but I just have to mention and ask...
My DNA is "creaky" on the front glass I clean my display endlessly and it makes a creaky (for lack of a better description or recording of the actual sound..) sound.. I also notice that when I put it down there is a noise from the camera area.. (maybe auto focus lens..)
but my main concern is the creaky sound on the front and when i grip the phone on the sides...
Does anyone else notice this?
Thats too bad to hear. Mine is solid all around.
Sent from my HTC6435LVW using xda app-developers app
Yeah, no creaks here after a month
Sent from my HTC6435LVW using xda premium
Nothing here
Sent from my HTC6435LVW using xda premium
I've had mine for a while and if is still solid l around. I just bought a incipio case for it and its even more solid.
Sent from my HTC DROID DNA.
You sure it's not the glass on the camera? If I tap above it, it sounds like a creak. I checked brand new ones and they all do it
Sent from my HTC Droid DNA.
If your phone is less than 14 days old, you may easily get it replaced at Verizon store.
I had this issue, and got a new replacement without any hassle.
You just got a phone like that. Either get it replaced or get used to it. Sorry...
I wouldn't be happy either. Doubt Verizon will swap it for that. I'd try to tell them it gets hot or doesn't hold the charge or something. They swapped my husband's Rezound cause it was hot and dying in a matter of hour when plugged in and used as GPS in the car. Tell them you have a problem like that.
Sent from HTC Droid DNA
well, crap... all this time I should have gone by the VZW store to check the demo units or ask here like I thought about originally... I got my phone at Best Buy and out of the return policy I could probably get the my friend at VZW to replace my phone under warranty.. it's just that in the past I have had issues CLNA phones..
lazarus2297 said:
well, crap... all this time I should have gone by the VZW store to check the demo units or ask here like I thought about originally... I got my phone at Best Buy and out of the return policy I could probably get the my friend at VZW to replace my phone under warranty.. it's just that in the past I have had issues CLNA phones..
Click to expand...
Click to collapse
My DNA its a CLN that I got as a alternate replacement and was literally flawless.
Sent from my HTC6435LVW using xda premium
Mines been solid since I got it. And I'm very particular when it comes to creaky phones. I'd try to get a replacement.
Mine creaked bottom right, replaced it and its better though I can briefly recreate the noise if the battery flap isn't seated properly.
vdChild said:
My DNA its a CLN that I got as a alternate replacement and was literally flawless.
Click to expand...
Click to collapse
Same here.
Mine is solid as a rock.
This set is "the nuts"! (poker term).
Except for the fact that you can't even look at it without somehow touching the rocker volume and changing the setting.
I don't want a case on it so I just remember to handle it without actually touching it.
Or get Volume Locker app.
With case off, no creaks on mine. Then again, the instant I pulled it out of the box, I babied it in a screen protector and ballistic sg case. My Nexus 7 though, creaks like no other.
Sometimes phones can begin to show creaking after having a case on it that was too small for it. Have you recently had problems removing a case?
I have two DNA's and had to replace one due to this creaking sound. Verizon did not think it was a problem, but exchanged it anyway after I insisted the sound was bothering me.
Sent from my HTC6435LVW using Tapatalk 2
cowisland said:
I have two DNA's and had to replace one due to this creaking sound. Verizon did not think it was a problem, but exchanged it anyway after I insisted the sound was bothering me.
Sent from my HTC6435LVW using Tapatalk 2
Click to expand...
Click to collapse
that looks what I may have to do.. good thing is if the replacement shows up and is not acceptable i can just send it back for another..
I've never even heard of this...
My employee edition does this. It is quite weird and happens in the bottom left corner
Sent from my cm_tenderloin using Tapatalk HD

I've got overhang on my unit

Serial: FA34CW...
Not sure if I'm so anal to replace it but i notice it. What would the reason for exchange be?
most htc one do have overhang at the top front metal and a little gap, mine too!
Yep, top left. Its not that noticeable, and no LCD light bleed like some others. Thank God. Should count my blessings I guess /
GO ONE!
mettleh3d said:
Yep, top left. Its not that noticeable, and no LCD light bleed like some others. Thank God. Should count my blessings I guess /
GO ONE!
Click to expand...
Click to collapse
Same here, no light bleed. But the top is just about flush, and just about no air gap also. FA345W here.
J-Hop2o6 said:
Same here, no light bleed. But the top is just about flush, and just about no air gap also. FA345W here.
Click to expand...
Click to collapse
FA34D, slight overhang on the top right and bottom right, otherwise quite perfect. Not sure where the light leaks out of, but I don't notice any leakage; nothing as bad as the capacitive buttons leaking through to the screen on my Amaze.
Edit: had the wrong corners identified.
I've got overhang on top left, but it's so minor to me I don't care. Plus with the fact that a lot of other people are reporting the same makes me feel better. Everything else on this phone is PERFECT, and I'm OCD about this stuff. :good:
FA34DW
I have overhang on my "unit", the misses loves it
FA34EW absolutely no overhang of gaps. Second one I ordered for my wife did so I sent it back. Waiting for it to come back.
oryan_dunn said:
FA34D, slight overhang on the top right and bottom right, otherwise quite perfect. Not sure where the light leaks out of, but I don't notice any leakage; nothing as bad as the capacitive buttons leaking through to the screen on my Amaze.
Edit: had the wrong corners identified.
Click to expand...
Click to collapse
My FA34D had plastic that looked shoddy, large gaps between plastic and top speaker cover piece on both ends, and a gash in the speaker aluminium on the botton right. Disappointed; It's going back. Can't comment on speaker/glass since I have not taken the plastic off yet.
Just returned mine. Got a Galaxy Note 2.
The full hd screen on the htc didnt make any difference in my eyes, and the phone was getting hot and loosing battery fast.
Sent from my SGH-T889 using xda premium
samomamo said:
Just returned mine. Got a Galaxy Note 2.
The full hd screen on the htc didnt make any difference in my eyes, and the phone was getting hot and loosing battery fast.
Sent from my SGH-T889 using xda premium
Click to expand...
Click to collapse
May i ask why did you returned your htc? Did you have any problems with the phone?
angel.mariano said:
May i ask why did you returned your htc? Did you have any problems with the phone?
Click to expand...
Click to collapse
Ok I love all the android phones, last year I purchased almost all the top high end phones like HTC one x, x+, GS2, 3, Nexus 4 and so on. I get tired from the phones onece I play with all the roms, so I sell them on Craigslist for little cheaper(I take the loss) and add money and buy a new phone. I own the GS3 for almost 6 months, this is the only phone I kept for that long and still love it. So when I saw what GS4 was like and the HTC I decided to get the htc one because the GS4 looked like GS3s
Anyway I tought the HD screen is going ro be a big deal and the aluminum HTC one looked like high quality, but I used it for 5 days and I faund that htc still doing garbage quality control. The phone is looong thebpower botton is very high, and i have big hands. The phone gets hot when I start using, the battery drains (I almost disabled all the apps). 2 dead pixels and so one. So decided to return and never ever get HTC, becuse every time I buy HTC all the time it has toooo many defects. Mytouch 4g, htc one x and one x+. I exchanged the one x for 5 times so I dont want to go tru that anymore.
This is my opinion. Sorry if it was long.
Sent from my SGH-T889 using xda premium
samomamo said:
Ok I love all the android phones, last year I purchased almost all the top high end phones like HTC one x, x+, GS2, 3, Nexus 4 and so on. I get tired from the phones onece I play with all the roms, so I sell them on Craigslist for little cheaper(I take the loss) and add money and buy a new phone. I own the GS3 for almost 6 months, this is the only phone I kept for that long and still love it. So when I saw what GS4 was like and the HTC I decided to get the htc one because the GS4 looked like GS3s
Anyway I tought the HD screen is going ro be a big deal and the aluminum HTC one looked like high quality, but I used it for 5 days and I faund that htc still doing garbage quality control. The phone is looong thebpower botton is very high, and i have big hands. The phone gets hot when I start using, the battery drains (I almost disabled all the apps). 2 dead pixels and so one. So decided to return and never ever get HTC, becuse every time I buy HTC all the time it has toooo many defects. Mytouch 4g, htc one x and one x+. I exchanged the one x for 5 times so I dont want to go tru that anymore.
This is my opinion. Sorry if it was long.
Sent from my SGH-T889 using xda premium
Click to expand...
Click to collapse
No problem.. I enjoyed reading your post, everybody have their own opinions... im getting the htc one next week so i wanted to hear a different opinion i think is a great phone , and i will love it .. The only htc phone i had was the hd2 and i looved that phone, actually the htc one reminds me of the hd2
samomamo said:
Ok I love all the android phones, last year I purchased almost all the top high end phones like HTC one x, x+, GS2, 3, Nexus 4 and so on. I get tired from the phones onece I play with all the roms, so I sell them on Craigslist for little cheaper(I take the loss) and add money and buy a new phone. I own the GS3 for almost 6 months, this is the only phone I kept for that long and still love it. So when I saw what GS4 was like and the HTC I decided to get the htc one because the GS4 looked like GS3s
Anyway I tought the HD screen is going ro be a big deal and the aluminum HTC one looked like high quality, but I used it for 5 days and I faund that htc still doing garbage quality control. The phone is looong thebpower botton is very high, and i have big hands. The phone gets hot when I start using, the battery drains (I almost disabled all the apps). 2 dead pixels and so one. So decided to return and never ever get HTC, becuse every time I buy HTC all the time it has toooo many defects. Mytouch 4g, htc one x and one x+. I exchanged the one x for 5 times so I dont want to go tru that anymore.
This is my opinion. Sorry if it was long.
Sent from my SGH-T889 using xda premium
Click to expand...
Click to collapse
I for one am not going to bash on someone who simply has a different liking. I have been lucky with HTC; out of my last 4 phones, I only had to exchange one (my HD2) because it was overheating. I always liked HTC build and designs.

HTC One poor quality control

Hey all,
I'm just posting to see how many people have noticed HTC's poor quality control for the One. I went through 4 of these before finally giving in and just returning. I visited three different best buys in order to try to find a decent One. I love the phone, the way it looks, the way it sounds. My first phone had crackling coming through the speakers and gaps all around the edges, so I returned that. My second had glue coming out around the sides of the phone and a few stuck pixels. I also want to throw in that none of the One's I saw had the top of the display glass level with the phone. It was always sticking up and my finger would run against it when pulling the notification slide down. My third had a bunch of stuck pixels and I noticed that the screen was slightly yellow. I don't know if that comes from HTC using two different suppliers for their phone displays, but I'd imagine that was the case. Final One had one stuck pixel up top in the status bar. I was okay with that stuck pixel though, it wasn't in a very noticeable area so I decided to let it go. This phone still had crackling coming through the speakers but only on youtube with beats audio turned on. I'm guessing that is just a software issue as all my Ones had experienced that. I went to watch YouTube a few days after I got the phone and during the black loading screen before a video I noticed a few more pixels had become stuck.
I downloaded a pixel test and fixer app and tested with the black screen. My One had developed at least 10 stuck pixels all over the display. I consider that a sign of the display failing. Running the stuck pixel fixer did nothing to help. To say I'm disappointed is an understatement. The One is the nicest, most unique idea for a phone I've ever seen. I really want a good one but I haven't been able to find a single one without issues. At bestbuy for the third one, the mobile specialist even opened their entire stock for me looking at each phone and was flabbergasted by all the issues we were finding with the phones.
So has anyone else had as many issues as I have? My builds were all from mid to late April in their build numbers. I'm just so disappointed, I want the One but am not going to pay for something that I feel isn't up the standards that it should be. I may go with the Galaxy but I just know I'll always be disappointed that I didn't get the One. I've tested the Galaxy, the speakers are obviously worse, the headphone sound isn't as crisp and the screen isn't as nice.
TL; DR: I returned four HTC Ones all due to different issues and am wondering if anyone else has had any of the same issues. I'm not trolling, I'm honestly disappointed.
This topic has been discussed countless times. Do we need another thread?
Please enter a valid message
martyagt4 said:
Yes. People should know that HTC can not make high quality phones. Gap riddled "gapless" phones. Capacitive buttons that don't work half the time (like the Nexus One.. they didn't learn? wtf..). Too much glue? Glass that isn't flush??
At best this is a $100 phone. Shame on HTC trying to charge for the junk they produce. Flagship phones should be flawless at this price point. Yes, the oddball phone will sneak through QC, but it's ridiculous already.
That being said, the insides are awesome. I absolutely looooove the battery life I get from this phone. Front facing speakers are a no brainer, and I can't believe no one did it yet.
Click to expand...
Click to collapse
Were you able to find a phone with no blatant flaws? If so I'm extremely jealous...
Please enter a valid message
keving9012 said:
Were you able to find a phone with no blatant flaws? If so I'm extremely jealous...
Click to expand...
Click to collapse
Mine was flawless first try
Sent from my HTC One using Tapatalk 2
The top of my phone's screen is not flush with the speaker grill. Not a huge issue. I live with it. I can probably sell this phone used for $400 when the nexus 5 comes out and get that.
Sent from my HTC One using xda premium
my only issue is that the top of the phone there is a gap between the aluminum and the plastic, gapless my a$$ still love the phone though, came from iPhone 5, had iPhone since day 1
Yea I bought a black 32gb last week and it's literally flawless. Zero gaps and no dead pixels.
Sent from my HTC One using xda app-developers app
Mine has been flawless
Mines flawless. Instead of hollering about it on a forum I would take it back to att and have a Congo line of new ones and check every one of them till I see one I like
Sent from my HTC One using xda premium
paniro187 said:
Mines flawless. Instead of hollering about it on a forum I would take it back to att and have a Congo line of new ones and check every one of them till I see one I like
Sent from my HTC One using xda premium
Click to expand...
Click to collapse
Mines flawless also.No gaps or dead pixels
Do you guys know the odds of getting 4 bad ones in a row are.
Not,saying it didnt happen, but, the stars wouldve had to align against you , to recieve 4 bad phones in a row,
Mine is excellent except for the left side glass isn't as flush as the right. I only notice it once in a while when dragging from the top so I can live with it.
Im curious,
After the 4 bad Ones, did you end up with a new phone
keving9012 said:
Hey all,
I'm just posting to see how many people have noticed HTC's poor quality control for the One. I went through 4 of these before finally giving in and just returning. I visited three different best buys in order to try to find a decent One. I love the phone, the way it looks, the way it sounds. My first phone had crackling coming through the speakers and gaps all around the edges, so I returned that. My second had glue coming out around the sides of the phone and a few stuck pixels. I also want to throw in that none of the One's I saw had the top of the display glass level with the phone. It was always sticking up and my finger would run against it when pulling the notification slide down. My third had a bunch of stuck pixels and I noticed that the screen was slightly yellow. I don't know if that comes from HTC using two different suppliers for their phone displays, but I'd imagine that was the case. Final One had one stuck pixel up top in the status bar. I was okay with that stuck pixel though, it wasn't in a very noticeable area so I decided to let it go. This phone still had crackling coming through the speakers but only on youtube with beats audio turned on. I'm guessing that is just a software issue as all my Ones had experienced that. I went to watch YouTube a few days after I got the phone and during the black loading screen before a video I noticed a few more pixels had become stuck.
I downloaded a pixel test and fixer app and tested with the black screen. My One had developed at least 10 stuck pixels all over the display. I consider that a sign of the display failing. Running the stuck pixel fixer did nothing to help. To say I'm disappointed is an understatement. The One is the nicest, most unique idea for a phone I've ever seen. I really want a good one but I haven't been able to find a single one without issues. At bestbuy for the third one, the mobile specialist even opened their entire stock for me looking at each phone and was flabbergasted by all the issues we were finding with the phones.
So has anyone else had as many issues as I have? My builds were all from mid to late April in their build numbers. I'm just so disappointed, I want the One but am not going to pay for something that I feel isn't up the standards that it should be. I may go with the Galaxy but I just know I'll always be disappointed that I didn't get the One. I've tested the Galaxy, the speakers are obviously worse, the headphone sound isn't as crisp and the screen isn't as nice.
TL; DR: I returned four HTC Ones all due to different issues and am wondering if anyone else has had any of the same issues. I'm not trolling, I'm honestly disappointed.
Click to expand...
Click to collapse
First one no wc issues
Sent from my HTC One using Tapatalk 2
randalltroy said:
Im curious,
After the 4 bad Ones, did you end up with a new phone
Click to expand...
Click to collapse
I seriously think the stars did align against me with that phone. I just read on the forum that the black version isn't seeing as many defects as the silver? Does anyone know if this is true? I originally purchased the phone from Best Buy and they did bring out every silver One they had and the sales rep and I did find defects with all except one. That one had the stuck pixel that turned into more. So I ended up returning and going to AT&T yesterday. I asked them about the one and said I've been having problems with the quality on my last few. They said unfortunately they would only be able to open one for me and I would only be able to exchange it once if there were problems. That line kind of sounded like BS to me, especially since I saw a woman come in with a smashed iPhone and no insurance she got earlier that day that they were willing to commit insurance fraud for...So I ended up getting the S4 for now. I still think the one is a better phone and I know I'm going to regret not getting it. If the issue is truly more with the silver version I'd gladly pay the restocking fee to exchange for the One.
What really bums me out is that I wasn't even going to upgrade my phone until I saw the One. I had the S3 and was ok with it, other than my battery life being garbage. When I saw the one and started messing around with it I loved it so I got it. Then the issues came and now I have the S4, which is a good phone. Its just not very different from the S3. My girlfriend actually picked up the S3 and handed it to me as we were going to bed last night thinking it was my new phone.
Sounds like OP is trolling.
4 defective phones?
You must be looking for problems. 4 straight screens with dead pixels?
Pics, or it didn't happen.
That is to bad
We have both the HTC one and a galaxy s4 in our household.we just switched to At&t from T-Mobile, she actually started out on s3, which died after 3 days
My wife now has the s4, and I have the One, she wishes she had got one instead.
So I have got to use both pretty extensively, and I greatly prefer the One over the S4.
Sent from my HTC One using XDA Premium HD app
I'm pretty sure you're getting screwed because exchanges are usually refurbs that haven't actually been fixed to eliminate defects
You're just getting other people's defective devices.

Does anyone have a PERFECT One?

I've done hours of research on multiple forums. Most of the issues seem to center around gaps around the screen and dead pixels. I want to believe that the reason I am seeing that almost nobody has a greatly built phone, without any problems, is because everyone is posting and complaining in the "build quality issue" threads.
I bought the S4 on launch day and loved it. Albeit the squeaky/creeking back of the phone, and the "cheap" feel. However, I did break the screen and will be getting a full refund from squaretade (lovely company, wasn't expecting that.)
I had the HTC One X before my S4 and absolutely loved it. I'd really love to pick up a 64gb Black One instead of going back to the S4, but with all of these complaints I'm not sure if I should. I'm pretty certain that I could inspect the phone in the AT&T or Best Buy store before purchasing it, but I don't want to come off as a **** and make them open five phones to find one that is perfect. I will be purchasing it off contract, at around $700, so I cant seem to justify buying one if it isn't perfect. I'm quite OCD and I just wouldn't be okay with that.
So my question is this: Does anyone actually have a perfect One? And if so, what color-size-and purchase date?
Thank you for your time
im about to be on my fifth HTC One and havent gotten a "perfect" one yet .... im pretty aware of how to put the device through a detailed test to check out its battery, screen for dead pixels, speaker sound issues, gaps, vibrate motor, camera lens failure and rattling, squeaks and creaks on the device dude to flex, scratches. the quality control on the HTC One is pretty despicable ... so upset I traded away my Apple iPhone 5
I think mind is about as perfect as they come. Silver 32gb and I got it a few weeks ago
Sent from my HTC One using Tapatalk 4 Beta
By as perfect as the come, what is wrong?
I think I can fall into this catagory...ive had my phone since 5/1 and ive tried my best to find some of these issues that ive read about....
The lines are just perfect...no gaps and no meet points are uneven. Ive also used the dead pixel finder apps and nothing there either...from any viewing angle.
I believe most of the issues ive read about tend to lean towards the international models...but ive seen them on this forum also. At the end of the day "most" units are probably near perfect...but there will always be a few that aren't.
Purchased: 5/1/2013
Silver
32GB
I cannot find any flaws in mine. Bought a couple of weeks ago at the AT&T store straight - first phone out of the box. No gaps, no dead pixels. 32gb black edition. Loving it!
Sent from my HTC One using xda app-developers app
Not a single complaint
I have the silver 64G version and I've had none of the issues about which people have been complaining. No dead pixels, no fast-draining battery (I only have to charge every other overnight and I can get three full days with Power Saver enabled, unless I watch a TV show or movie, Navigate for a while, or have the screen on for an extended period for any other reason), no backlight bleeding through any screen "gaps", no camera issues, no lagginess, etc.. Everything works, looks, and fits exactly right. It's the first of four Android phones I've owned that I don't feel I have to root or overclock, and it works perfectly with stock everything.
I see that there are some people with some legitimate issues with various aspects of their Ones, and I understand their frustrations. A dead pixel is a dead pixel and there's no getting around that. But I also see a number of very vocal people who seem to be looking for problems where there are none. If you* see a slightly brighter shade of backlight at the very top of the screen where the glass meets the aluminum when you hold your phone at an extreme angle and squeeze the sides really hard, that's not a manufacturing defect -- that's you doing your job as an RM for some competitor, being a nitpicking primadona, or just a troll.
* of course, "you" is not you specifically, OP, but the generic "somebody"
xsaqzw said:
I've done hours of research on multiple forums. Most of the issues seem to center around gaps around the screen and dead pixels. I want to believe that the reason I am seeing that almost nobody has a greatly built phone, without any problems, is because everyone is posting and complaining in the "build quality issue" threads.
I bought the S4 on launch day and loved it. Albeit the squeaky/creeking back of the phone, and the "cheap" feel. However, I did break the screen and will be getting a full refund from squaretade (lovely company, wasn't expecting that.)
I had the HTC One X before my S4 and absolutely loved it. I'd really love to pick up a 64gb Black One instead of going back to the S4, but with all of these complaints I'm not sure if I should. I'm pretty certain that I could inspect the phone in the AT&T or Best Buy store before purchasing it, but I don't want to come off as a **** and make them open five phones to find one that is perfect. I will be purchasing it off contract, at around $700, so I cant seem to justify buying one if it isn't perfect. I'm quite OCD and I just wouldn't be okay with that.
So my question is this: Does anyone actually have a perfect One? And if so, what color-size-and purchase date?
Thank you for your time
Click to expand...
Click to collapse
Yup, i have one.Silver 32gb
Got it on release day, no gaps, glass is flush, no dead pixels, and my boss has the phone too, black 32 gb, he bought his after playing with mine, hes on Tmo.His black is perfect also
Nothing is wrong but some people might nitpick. I've noticed nothing
Sent from my HTC One using Tapatalk 4 Beta
Mine was purchased straight from HTC and its great. It's just as good as my wife's iPhone or my friends GS4. I don't see any issues with it at all.
Sent from my HTC One using Tapatalk 4 Beta
Thank you for all of the positive feedback everyone!!! I'm still going to make sure the at&t rep will let me take a good look over it, but I think I've made my decision.
Side note:; Are there any de-sense roms yet? Not that I don't like sense.. I loved it on my One X
xsaqzw said:
Thank you for all of the positive feedback everyone!!! I'm still going to make sure the at&t rep will let me take a good look over it, but I think I've made my decision.
Side note:; Are there any de-sense roms yet? Not that I don't like sense.. I loved it on my One X
Click to expand...
Click to collapse
Google is your friend. Or since you're already on XDA you might as well check out the Original Android development section.
Oh, and same goes for me. My One appears to be FINE to me. No dead pixels, no body issues, etc. I recently cracked the LCD so I sent it in to HTC for repair and hopefully they don't mess anything up to take away from that 'perfection'.
I have some very small issues with mine if I was nitpicking, like the slightest of unevenness between the screen/speaker grills. Also a small gap in the top left corner (extremely small). But don't affect usage in any way and I can only tell if I closely examine. My previous one had dead pixels which annoyed me - so I exchanged it. But nothing worth exchanging here, IMO.
badams1 said:
I think I can fall into this catagory...ive had my phone since 5/1 and ive tried my best to find some of these issues that ive read about....
The lines are just perfect...no gaps and no meet points are uneven. Ive also used the dead pixel finder apps and nothing there either...from any viewing angle.
I believe most of the issues ive read about tend to lean towards the international models...but ive seen them on this forum also. At the end of the day "most" units are probably near perfect...but there will always be a few that aren't.
Purchased: 5/1/2013
Silver
32GB
Click to expand...
Click to collapse
I'm with you and have a 32gb silver with zero issues. My g/f has a 64GB silver with no issues either.
No issues here
No dead pixels, battery lasts the day or more depending on usage, no fit issues that I can see, no random reboots or anything. Really like the device. :good:
Cosmetically, my phone is flawless no gaps lifts or anything. Screen is perfect no dead/stuck pixels and couldn't be happier with it. I know some have knocked the durability of the one but I've been caseless for 2 weeks and not even a single grain of chipping on the black finish.
I have a perfect one
I'm not that happy with the build quality on mine as I expected more from "ZeroGap and Unibody". I come from Galaxy Note N7000, and I was really expecting Apple quality.
Mine is not that bad as some photo's of others complaining, but my upper speaker grill is lower than the screen, so when I swipe from the top, I can feel the sharp edge of the screen. The bottom speaker grill is on the same level as the screen so no bumps there.
Next, there's a thin black plastic that wraps around the screen. On the left upper corner, this black plastic is partially stuck inside and partially sticking out more than the other sides. It was annoying me until I wrapped around a case that covers them. I had a Nokia 920 which also has this kind of black thin plastic, and the N920 had a perfect black strip around the screen. Nokia can do it, why can't HTC do it?
Going to the camera (major deciding factor for me), sometimes the photo looks really blurry on 1/3 of the left and right (landscape mode) while it's perfectly sharp in the center. This is because optical image stabilization over-reacts and blurs the image. This doesn't happen all the time, but it happens enough times that it bothers me. Also when taking pictures of the blue sky and look on a computer, the pixels are garbage and artificial looking. Low light pictures and macro pictures are pretty good.
I have a 32GB silver AT&T HTC One, and Android Revolution HD 10.2.
Mine is perfect, but then again I don't go looking for reasons to complain...
Went to Costco with my GF, we looked at 3 HTC ones and chose the best of the 3.
Ours don't have gaps, glass is pretty flush and no dead pixels. I think we got lucky.

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